The present application relates to, but is not limited to, the technical field of communications. Provided are a fault diagnosis method, an electronic device, and a storage medium. The fault diagnosis method comprises: constructing an operation and maintenance
knowledge graph based on a fault mode; acquiring
root cause alarms of a fault, and by means of the operation and maintenance
knowledge graph, determining target fault
modes corresponding to the
root cause alarms; performing
root cause diagnosis on the basis of the target fault
modes, so as to obtain fault root causes corresponding to the root cause alarms; and then, performing fusion
processing on the fault root causes corresponding to the root cause alarms, so as to obtain a target fault root cause. In the solutions in the embodiments of the present application, an operation and maintenance
knowledge graph based on a fault mode is constructed, and target fault
modes corresponding to root cause alarms of a fault can be determined using the operation and maintenance knowledge graph, and root cause diagnosis is then performed on the basis of the target fault modes, so as to obtain fault root causes. On the basis of the solutions in the embodiments of the present application, the fault diagnosis efficiency and the
automation of intelligent operation and maintenance can be greatly improved.