2181results about How to "Increase opportunities" patented technology

Methods and systems for long term monitoring of one or more physiological parameters such as respiration, heart rate, body temperature, electrical heart activity, blood oxygenation, blood flow velocity, blood pressure, intracranial pressure, the presence of emboli in the blood stream and electrical brain activity are provided. Data is acquired non-invasively using ambulatory data acquisition techniques.

Methods of playing games of chance and gaming devices and systems comprising a display of a plurality of symbols where at least one symbol may be interchanged with another symbol of the plurality of symbols. After a combination of symbols is randomly generated and the results are displayed to a player, the player may have the opportunity to interchange at least one displayed symbol with another symbol in order to configure a more advantageous symbol arrangement. Interchanging may include transposing, sliding, or moving one or more symbols that are generated by way of a random process. Furthermore, interchanging may include a slide game or wraparound type movement of symbols or trading a symbol for another symbol provided by an exterior source. Additionally, the interchanging opportunity may be limited by way of constraints applied to movement of the symbols, time for interchanging, or other criteria, and may be conditioned on placing an additional or side bet.

Embodiments of the invention are concerned with scheduling resources to perform tasks requiring a plurality of capabilities or capabilities and capacities, and has particular application to highly changeable or uncertain environments in which the status and the composition of tasks and/or resources changes frequently. Embodiments provide a method for use in a scheduling process for scheduling allocation of resources to a task, each resource having a plurality of attributes, wherein the task has one or more operational constraints including a required plurality of capabilities, and a performance condition associated therewith. The method comprises: receiving data indicative of a change to the status of the scheduling process; in response to receipt of the status data, reviewing the attributes of individual resources so as to identify combinations of resources able to collectively satisfy said capability requirements of the task; evaluating each identified combination of resources in accordance with a performance algorithm so as to identify an associated performance cost; selecting a combination of resources whose identified performance cost meets the performance condition; and scheduling said task on the basis of said selected combination of resources. In embodiments of this aspect of the invention, changes to resource configurations are effected as part of the scheduling process. These changes can be made dynamically, in response to the occurrence of events that have a bearing on the scheduling process, and involve aggregating resources together so as to create, essentially, a new resource pool from which selection can be made.

A system and method for detecting, monitoring and analyzing physiological characteristics. Signals from a subject are acquired from a suite of sensors, such as temperature, carbon dioxide, humidity, light, movement, electromagnetic and vibration sensors, in a passive, non-invasive manner. The signals are processed, and physiological characteristics are isolated for analysis. The system and method are to analyze sleep patterns, as well as to prevent bed sores or detect conditions such as illness, restless leg syndrome, periodic leg movement, sleep walking, or sleep apnea. However, numerous other applications of the invention are also disclosed.

The invention is directed to systems and methods for detecting the loss, theft or unauthorized use of a device and/or altering the functionality of the device in response. In one embodiment, a device monitors its use, its local environment, and/or its operating context to determine that the device is no longer within the control of an authorized user. The device may receive communications or generate an internal signal altering its functionality, such as instructing the device to enter a restricted use mode, a surveillance mode, to provide instructions to return the device and/or to prevent unauthorized use or unauthorized access to data. Additional embodiments also address methods and systems for gathering forensic data regarding an unauthorized user to assist in locating the unauthorized user and/or the device.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes identifying caller data for a caller in a queue of callers, and jumping or moving the caller to a different position within the queue based on the caller data. The caller data may include one or both of demographic data and psychographic data. The caller can be jumped forward or backward in the queue relative to at least one other caller. Jumping the caller may further be based on comparing the caller data with agent data via a pattern matching algorithm and/or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

Methods and systems are provided for routing callers to agents in a call-center routing environment. An exemplary method includes routing a caller from a pool of callers based on at least one caller data associated with the caller, where a pool of callers includes, e.g., a set of callers that are not chronologically ordered and routed based on a chronological order or hold time of the callers. The caller may be routed from the pool of callers to an agent, placed in another pool of callers, or placed in a queue of callers. The caller data may include demographic or psychographic data. The caller may be routed from the pool of callers based on comparing the caller data with agent data associated with an agent via a pattern matching algorithm and/or computer model for predicting a caller-agent pair outcome. Additionally, if a caller is held beyond a hold threshold (e.g., a time, “cost” function, or the like) the caller may be routed to the next available agent.

A computer-implemented method of using one of a plurality of existing credit card accounts belonging to a consumer includes providing account data to a single service provider for a plurality of existing credit card accounts belonging to the consumer and providing the consumer with a compilation credit card associated with the plurality of existing credit card accounts of the consumer. the method also includes storing predefined preferences of the consumer regarding credit card selectivity, the consumer performing a credit card transaction and selecting one existing credit card account among the plurality of existing credit card accounts to which to charge the credit card transaction based on the stored predefined preferences of the consumer.

Systems and methods are disclosed for routing callers to agents in a contact center, along with an intelligent routing system. An exemplary method includes combining multiple output variables of a pattern matching algorithm (for matching callers and agents) into a single metric for use in the routing system. The pattern matching algorithm may include a neural network architecture, where the exemplary method combines output variables from multiple neural networks. The method may include determining a Z-score of the variable outputs and determining a linear combination of the determined Z-scores for a desired output. Callers may be routed to agents via the pattern matching algorithm to maximize the output value or score of the linear combination. The output variables may include revenue generation, cost, customer satisfaction performance, first call resolution, cancellation, or other variable outputs from the pattern matching algorithm of the system.

A method of providing virtual meeting environments for user controlled avatars. Each avatar is associated with user information from at least one social network (Facebook), and the user's profile picture and sex controls the general appearance of the avatars. The avatar's appearance can also be customized according to their user's social network relationships such as friends, friends of friends, or strangers. Various online virtual events, such as virtual parties, meeting rooms and the like may be created, and other social network users invited to participate by sending their avatars to the meeting environment. There the avatars may move about and interact with one another according to real-world rules, such as the rule that only avatars that are portrayed as physically being closely associated to each other in the virtual world may chat or interact, as well as exchange social network user information. Virtual environment search engines are also provided.

A system and method for collecting, filtering, analyzing, distributing and effectively utilizing highly relevant events (such as key business events) in real time, from huge quantities of data. The present invention analyzes both historic and real-time data stemming from operational activity, by interfacing with internal data repositories (such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)), external data sources (such as suppliers and clients), and real time operational systems in order to create an Active Intelligence Platform. This Active Intelligence Platform is positioned as a layer between the organization's data sources and its applications, monitoring inputs and relaying only the important data items to the relevant individuals and/or systems. This allows individuals and systems to respond immediately and effectively to key events.