The application is suitable for the field of financial technology, and particularly relates to a dialogue model training method and device based on
artificial intelligence, equipment and medium. The application splices the initial
question text, the initial answer text and the preset category prompt word into a first sample, obtains an augmented
question text, an augmented answer text and an augmented answer keyword by
back translation, and splices the augmented
question text, the augmented answer text and the augmented answer keyword to obtain a second sample, thereby expanding the text data amount and solving the problem that the question text and the answer text in the splicing result are prone to
confusion; a first question and answer category of the initial answer keyword is obtained and spliced into a
label of the first sample, a second question and answer category of the augmented answer keyword is obtained and spliced into a
label of the second sample, the reply performance of the dialogue model on different category questions is improved by adding the question and answer category information in the
label; and the accuracy of the dialogue model is improved through training, the dialogue accuracy of the customer
service robot and the
service efficiency and quality of the financial business are improved in the field of financial technology.