3436 results about "Service time" patented technology

Method for computing a quota of service time or volume requested by a user in a system wherein a service provider provides a plurality of services to the user having pre-paid an amount of money on a user account to access at least one service. This method comprises determining whether the product of the amount of money (AMOUNT) by a reserved part (PART) is greater than a predetermined minimum reserve of money (MIN-RESERVE), and computing the quota which is equal to the minimum (MIN1) of the product and a maximum quantity of service (MAX-FLAT) that the user may reserve while being in a flat rate interval divided by the cost of one unit of the requested service (RATE) if the product is greater than MIN-RESERVE or to the minimum (MIN2) of AMOUNT, MAX-FLAT and MIN-RESERVE, divided by RATE if the product is less than MIN-RESERVE.

The present system and associated method resolve the problem of providing statistical performance guarantees for applications generating streams of read/write accesses (I/Os) on a shared, potentially distributed storage system of finite resources, by initiating throttling whenever an I/O stream is receiving insufficient resources. The severity of throttling is determined in a dynamic, adaptive way at the storage subsystem level. Global, real-time knowledge about I/O streams is used to apply controls to guarantee quality of service to all I/O streams, providing dynamic control rather than reservation of bandwidth or other resources when an I/O stream is created that will always be applied to that I/O stream. The present system throttles at control points to distribute resources that are not co-located with the control point. A competition model is used with service time estimators in addition to estimated workload characteristics to determine which I/O needs to be throttled and the level of throttling required. A decision point issues throttling commands to enforcement points and selects which streams, and to what extent, need to be throttled.

A machine for vending snacks, product samples, customer appreciation prizes, or time-metered services which offers a patron a game of chance. A patron receives a free fractional vend with a previously purchased product for use in a vending machine having products produced by the same manufacturer, wherein the token activates a game of chance used to determine the value of the token toward the purchase of one of the products. Alternatively, a patron receives a free token within, as part of, or attached to the package of a manufacturer's product to activate a game of chance in a sample vending machine sponsored by the product's manufacturer to determine which free product sample, or other higher value prize, the patron may vend from the machine. As another alternative, a patron uses a purchase receipt having barcoded information summarizing the transaction at a customer appreciation vending machine to activate a game of chance to determine which of a plurality of prizes a patron may vend from the machine. Finally, a patron uses a promotional token to activate a game of chance in a time-metered service vending machine to determine an amount of bonus service time to grant to the patron.

A system for service queue management is disclosed including a terminal controlled by the system having a processing platform to generate service queue information for a user, and a mechanism for the user to request or receive the service queue information. The processing platform preferably transmits promotions related to goods and services associated with the service queue information to a user. The mechanism for the user to request or receive service queue information may preferably include a user's mobile communications device or a manually-activated device located on the terminal. Service queue information may include a queue number, next queue number to be issued, estimated wait time for service, a predicted time of service, time of issuance of ticket, predicted queue-waiting time, marketing messages, instructions for use of said ticket dispenser, and average queue-waiting time.

A new computerized tracking system, IndeliTrak, that incorporates the state-of-the-art technologies including cell phones, GPS, Internet, and scanners to gather and distribute up-to-the-minute tracking data with little effort. As an example, a courier carries a mobile phone that is attached to a barcode scanner and programmed with IndeliTrak's tracking software. The mobile phone enables the courier to log in, retrieve his service schedule, verify each service location, log arrival/departure time, scan packages for pickup and delivery, and sign off. Scanned data are stored on the phone and transmitted to a customized IndeliTrak database. End users can track the packages via IndeliTrak's browser-based user interface almost instantaneously. IndeliTrak does not require unique package identifications (IDs) or barcodes. Acceptable IDs include radio frequency identification (RFID) tags, non-serialized barcodes, electronic product codes (EPCs), etc. The same ID code can be reused daily.

A method for determining the radio frame structure of a Time Division Duplex system is disclosed, which comprises: configuring, by the network side, the radio frame structure used for service transmission as containing two half-frames each of 5 ms, wherein each half-frame consists of eight service time slots of 0.5 ms and one special time slot field of 1 ms, two consecutive service time slots form a subframe of which the length is 1 ms, and the special time slot field contains a DwPTS, a GP and an UpPTS; determining the lengths of the DwPTS, the GP and the UpPTS in the special time slot field according to the requirements of the coverage range, and determining the radio frame structure used for service transmission. By reconfiguring the radio frame structure, the invention can flexibly support different coverage ranges, enhance the flexibility of satisfying different service requirements, and implement the coexistence of two types of TDD systems.

A dependability measurement system for use in a communications network includes several functional components which work together to measure, analyze and report the dependability parameters and metrics. A performance measurement function measures performance parameters between a first location and a second location in the communications network. A service-affecting event computation function analyzes performance parameters measured by the performance measurement function. An equipment event measurement function monitors network elements of the communications network for occurrence of network element events. A population calculator determines components within the communications network which are related to the dependability metrics to be reported upon and calculates in-service time information for the components. Finally, a dependability metric calculator calculates, analyzes and reports user requested dependability parameters and metrics using information output from the service-affecting event computation function, equipment event measurement function and population calculator.

The invention discloses a method for processing switching failure, which comprises the following steps: receiving a message sent by a source base station, wherein the message comprises cell reselection information; and according to the cell reselection information, performing cell reselection after the cell switching failure. The invention also discloses a method for detecting successful switching, and also discloses user equipment and base station equipment. The proposal provided by the implementation mode can make UE perform the access as soon as possible after the switching failure, ensures uninterrupted communication, reduces service time delay caused by the switching failure of the UE as possible, and solves the problem of service interrupt under the condition that the UE fails switching to a target cell and cannot access a source cell in the prior art. In addition, when the UE performs switching, a concrete method for the successful switching is definite through the confirmation that a random access response message sent by the base station does not reject the access of the UE nor delay the access of the UE.

A method for providing a quantity of pre-paid telephone time from an automated teller machine (ATM) or a point-of-sale device (POS terminal), to a patron of either of such device. PIN numbers, obtained from a telephone service provider and each designating a pre-paid quantity of telephone service time, are made available to the ATM or POS terminal. The patron is queried by the device if he/she wishes to purchase telephone time. Upon selection of a quantity of pre-paid telephone time by a patron and payment for such purchased quantity of time, the device selects a particular PIN number having an associated quantity of telephone time corresponding to the quantity of telephone service time purchased by the patron, and provides such PIN number to the patron. In a preferred embodiment the PIN number is provided to the patron by being printed out on the ATM's existing account statement printer, or on the account statement printer of a POS terminal if a POS device is alternatively employed. An ATM to permit patrons of such ATM to purchase a quantity of telephone time from one of a plurality of telephone service providers is further disclosed.

The invention provides a power consumption saving device applied to a mobile terminal. The power consumption saving device comprises an acquiring unit, a mode determining unit and a processing unit, wherein the acquiring unit is used for acquiring the current parameter information of the mobile terminal; the mode determining unit is used for determining the current action mode of a user of the mobile terminal according to the current parameter information and the preset parameter information; the processing unit is used for implementing the corresponding processing operation according to the current action mode of the user, wherein the processing operation includes opening a position acquiring device to acquire position information of the mobile terminal, closing the position acquiring device, or changing the acquiring frequency of the mobile terminal for acquiring the position information from the position acquiring device. The invention also provides a power consumption saving method. According to the technical scheme, the power consumption saving device and method can effectively save the power consumption of the terminal, and thus the service time of the terminal is prolonged, and the user experience of the user is improved.

In a blended inbound/outbound call center (100), an outbound call-pacing function (122) decides whether or not to initiate an additional outbound call for a particular skill. It determines (206) whether the number of available agents for the skill plus the number of resting agents for the skill exceeds the number of available inbound calls for the skill plus the number of outstanding outbound calls for the skill. It also determines (312) whether a target service time for the skill exceeds an estimated wait time of each of the available inbound calls for the skill assuming that pending outbound calls for the skill plus one take precedence over the inbound calls. If both determinations are affirmative, the call pacing function initiates (318) an additional call for the skill. If either determination is negative, the function forbears (321) from initiating an additional call for the skill. The number of available and resting agents may be incremented (206) by (a) a difference between the target service time for the skill and the present waiting time of the last-enqueued inbound call for the skill divided by the average rate of advance through the skill's call queue, or (b) the average amount of time that a newly-initiated outbound call for the skill takes to become available divided by the average rate of advance, plus the number of agents for the skill who are busy but expected to become available within a time period equal to (a) or (b), less the number of those agents that will receive a rest period upon becoming idle. The number of calls may be incremented (206) by the number of inbound calls that are expected to arrive within the time period (a) or (b).

The invention discloses a semi-static resource scheduling method, which comprises the steps of: monitoring downlink channel control information DCI of a first format group format, and activating semi-static scheduling SPS according to the indication of the DCI of the first format group format; and monitoring DCI of a second format group format, releasing SPS according to the indication of the DCIof the second format group format, wherein the DCI format load size of the second format group format is smaller than that of the first format group format. Compared with the prior art, the scheduledDCI format load size after SPS activation is smaller than that of SPS activation, the power consumption of monitoring and detecting the DCI by means of UE is reduced, the downlink channel scheduling overhead of the SPS is decreased, the service time delay is reduced, and the efficiency of resource utilization is significantly improved. In addition, the invention further discloses user equipment used for semi-static resource scheduling.

A method for a time division duplex mobile communication system comprises that setting a minimum unit of transmission time interval and a system frame structure, wherein each radio sub frame is composed of a downlink pilot time slot, a switching guard period, a synchronization time slot and a plurality of service time slots, and the transmission time interval uses the length of time slot as a unit; a user obtaining downlink synchronization by receiving downlink pilot information of the downlink pilot time slot, and obtaining corresponding configuration information of cell by reading cell broadcasting information, and then transmitting uplink synchronization information in the synchronization time slot to fulfill a random access process, wherein the configuration information includes transmission time interval and system frame structure information; the network side/the user transmitting call information to an opposite end, and the opposite end processing call acknowledgement according to the transmission time interval; the network side allocating a channel for the user, wherein the network side and the user communicates through the allocated channel. The method reduces data transmission delay during communication, improves call throughout.

The invention is applied in the field of mobile terminals, and provides a power-saving processing method and a power-saving processing system for the mobile terminal, and the mobile terminal. The method comprises the following steps of: when the mobile terminal enters a standby state, detecting whether an application program is currently run or not; if the running of a certain application program is detected, further judging whether a function of automatically stopping running a preset application program in the standby state is enabled or not; and if the function is judged to be enabled, automatically stopping running the preset application program. Through the method and the system, the running of unused application programs is stopped so as to reduce power consumption in standby running to fulfill the aim of saving power and prolong the standby time and service time of the mobile terminal.

A contact center for servicing a contact is provided that includes (a) an input operable to receive a contact from a customer; (b) a selection function 26 operable to direct the contact to a human agent associated with the contact center for servicing; and (c) a contact monitor 62 operable (a) to track a service time required by the human agent to service the contact and (b), when the service time at least one of equals and exceeds a selected first threshold, notify the agent that the selected first threshold has been at least one of equaled and exceeded.

The invention discloses a power-saving method of an image capture device, which is applied to an image capture device with a flash lamp, and comprises the following steps: storing a first exposure travel table and a second exposure travel table in the image capture device; under a normal mode, shooting according to the first exposure travel table by the image capture device; and under a power-saving mode, shooting according to the second exposure travel table by the image capture device, wherein the first exposure travel table has a first shutter speed for correspondingly opening the flash lamp, the second exposure travel table has a second shutter speed for correspondingly opening the flash lamp, and the first shutter speed is faster than the second shutter speed. According to the operation mode of the image capture device, the exposure travel table of the image capture device can be adjusted by the method correspondingly, thus prolonging the service time of the image capture device.

Methods and systems are provided for the analysis of one or more diagnostic trouble codes (DTCs), and for the scheduling of vehicle service appointments based at least in part on the DTC analysis. The method involves analyzing the received DTCs to determine an underlying problem. Once the underlying problem is determined, the parts and estimated repair time needed to repair the problem is determined. In one approach, the selection of the proposed slot for the service appointment involves coordinating numerous factors, such as the availability of needed parts, the user's scheduling preferences, and the availability of slots in the dealer's service schedule.

The present invention is directed to balancing resource loads. In particular, the present invention is directed to assigning work to service locations having the greatest probability of servicing the work within a target time. Because an average wait time is not necessarily equal to a probability of servicing work within a target time, the present invention is useful in meeting service target goals. Because the present invention operates by comparing the probability of a defined set of service locations to one another, absolute probabilities need not be calculated. Instead, relative probabilities may be used in assigning work.

A method of dynamic performance balancing in a distributed computer system including collecting average service time statistics for application requests distributed from multiple application servers and collecting application server CPU utilization statistics from multiple hosts where each host is associated with at least one of the application servers. In addition, the method includes periodically calculating scaled routing weights from the average service time and CPU utilization statistics and distributing server requests to the application servers in accordance with the scaled routing weights. Also disclosed is a distributed computer system configured to accomplish dynamic performance balancing as described above, and an article of manufacture for use in programming a distributed computer system containing instructions to accomplish dynamic performance balancing of server requests as described above.

It is provided a super territorial service center for allocating orders for payable back travels to location-related service providers traveling outside their respective local territories The service center receives service orders, receives data associated with location and availability of the service providers, and allocates service orders to service providers The service orders include service times, pick-up locations, and destinations in local territories different from the pick-up location The service center includes an order interface, a service provider interface and an allocating unit The order interface receives service orders from clients using the internet, telephony system, cellular networks, and indirectly through local dispatchers The service provider interface receives the data associated with location and availability of the service providers The allocating module searches appropriate service provider in a gradually increasing zone around the pick-up location, searches appropriate service provider, calculates travel time between locations, and prioritizes service provider