205 results about "Identifying problems" patented technology

A device management system enables management of firmware, provisioning, and configuration information updates to of a plurality of mobile electronic devices via a wireless communication network. A user self-care interface allows subscribers to interact with the device management system to identify problems in the mobile electronic devices, and to schedule updates, via a web-based interface. Delivery of updates to the mobile electronic devices is managed so as to maintain device management system loading at acceptable levels, within scheduling constraints.

A network appliance for monitoring, diagnosing and documenting problems among a plurality of devices and processes (objects) coupled to a computer network utilizes periodic polling and collection of object-generated trap data to monitor the status of objects on the computer network. The status of a multitude of objects is maintained in memory utilizing virtual state machines which contain a small amount of persistent data but which are modeled after one of a plurality of finite state machines. The memory further maintains dependency data related to each object which identifies parent/child relationships with other objects at the same or different layers of the OSI network protocol model. A decision engine verifies through on-demand polling that a device is down. A root cause analysis module utilizes status and dependency data to locate the highest object in the parent/child relationship tree that is affected to determine the root cause of a problem. Once a problem has been verified, a “case” is opened and notification alerts may be sent out to one or more devices. A user interface allows all objects within the network to be displayed with their respective status and their respective parent/child dependency objects in various formats.

A system for supervised automatic code generation and tuning for natural language interaction applications, comprising a build environment comprising a developer user interface, automated coding tools, automated testing tools, and automated optimization tools, and an analytics framework software module. Text samples are imported into the build environment and automated clustering is performed to assign them to a plurality of input groups, each input group comprising a plurality of semantically related inputs. Language recognition rules are generated by automated coding tools. Automated testing tools carry out automated testing of language recognition rules and generate recommendations for tuning language recognition rules. The analytics framework performs analysis of interaction log files to identify problems in a candidate natural language interaction application. Optimizations to the candidate natural language interaction application are carried out and an optimized natural language interaction application is deployed into production and stored in the solution data repository.

Microvascular complications of diabetes mellitus are closely related to blood glucose levels and fluctuations. The Glycostator statistical package was created to allow patients and health care providers simple access to “glycemic indicators” which permit a “snapshot view” of the effectiveness of the patient's diabetes management program. Glycostator functions provide a simple way of enhancing the information already provided by home blood glucose monitoring devices. To this end, a set of new indices, including one called the Virtual A1c, are computed in a recursive fashion from blood glucose test results to provide a more meaningful day-to-day assessment of glycemic control. All indices can be made available at the meter user interface on request. The displayed indices allow patients to improve glycemic control by identifying problems with blood glucose control and lability that are less easily recognized in traditional blood glucose meter statistical packages. Virtual A1c emulates hemoglobin A1c continuously and provides better day-to-day assessment of long term glycemic control than does the traditional average blood glucose report. The method for computing each of these indices, including the Virtual A1c, allows for their implementation in commercial blood glucose monitors.

A system and methods for generating and presenting recommendations of places to eat based on a user's preferences and profile. A set of preferences and ratings are maintained by multiple users which are used to filter and generate rating estimations. Preferences and ratings of other user's with similar preference profiles are used to increase or decrease the recommendations. The location and preferences of multiple users can also be compared to provide eating recommendations for a group of users. The recommendations and ratings can be drilled down to specific menu item for determining recommendations on the full meal or a specific item. The system can also be used by the restaurant owner to identify potential customers, target marketing messages, identify problems with the menu or staff, and improve the impression and quality of the restaurant and food.

A system and method of monitoring events in a casino. The system combines chip monitoring, card monitoring and video monitoring to identify problems, both in real-time as well as for historical review. The system uses the card information to transition between various game states in order to determine whether the chip actions are allowed, and to generate alerts when the chip actions are not allowed. The system also uses the card information to identify winning and losing bets in order to verify that the collections and payouts of chips are correct.

A system and method is provided for facilitating remote real-time surveillance, management, optimization, and control of pumping systems at a wellsite. A variety of sensors are deployed along pumping systems, such as electric submersible pumping systems, positioned in wellbores. Data from the sensors is output in real-time to a remote location via a network. The system analyzes the data to identify problems and potential problems in the pumping systems and suggest possible causes and corrective measures. The network can be used to provide two-way communication such that control signals may then be sent from the remote location to the pumping systems. Alarms may also be triggered when sensor data or data trends fall outside predetermined ranges.

Agent-less data storage management systems, methods and computer program products are provided and include a central data repository, a raw data processor (RDP), a management appliance, and problem identification logic. The RDP collects raw, unformatted metadata directly from remote data storage systems, transforms the collected metadata to a standardized format, and stores the transformed metadata in the central data repository. The RDP collects metadata from remote data storage systems without the use of agents executing at each remote data storage system. The management appliance implements corrective action and configuration changes at each data storage system, and makes configuration changes at each data storage system without the use of agents executing at each remote data storage system. Problem identification logic reviews metadata collected by the RDP, identifies problems at remote data storage systems that require resolution, and initiates corrective action.

An automatic configuration system automatically analyzes a user's computer system configuration and recommends a more optimal configuration of components. The system determines the hardware and software components currently contained in the user's computer including versions of hardware and software components. The system uses a knowledge base of previously identified problems to determine an overall problem index value for the user's particular configuration. Generally, the overall problem index value is generally indicative of the quantity and/or severity of the problems associated with the user's computer. The automatic configuration system then varies the configuration (e.g., the versions of software) and determines a new overall problem index value for each variation. The system selects the configuration with the lowest overall problem index value, which generally will have the fewest and/or less severe problems and recommends that configuration to the user.

Mechanisms for graph manipulation of transactional performance data are provided in order to identify and emphasize root causes of electronic business system transaction processing performance problems. A system transaction monitoring system, such as IBM Tivoli Monitoring for Transaction Performance™ (ITMTP) system, is utilized to obtain transaction performance data for a system. This transaction performance data is stored in a database and is utilized to present a graph of a given transaction or transactions. Having generated a graph of the transaction, and having identified problem conditions in the processing of the transaction(s), the present invention provides mechanisms for performing graph manipulation operations to best depict the root cause of the problems.

Problem determination knowledge is provided by an extraction tool that extracts tag information recorded in identified problem tracking tools, where the tags relate to problem knowledge. The extracted tag information is examined to produce a catalog of symptom definitions that can be utilized by tools such as problem submission, logging and/or analysis tools.

A software tool and method are provided which allow an unsophisticated user to easily determine or identify problems in a networked computer system. The software tool comprises a diagnostic component adapted to determine at least one attribute associated with the computer system, and a user interface component adapted to launch the diagnostic component and to render the attribute to a user. The diagnostic component may obtain first information related to a local host computer, and selectively perform one or more tests associated with the local host computer according to the first information. The diagnostic component then determines the attribute according to the first information and/or the test results. A self-healing networked computer system is also disclosed, comprising the diagnostic component and a remedial object adapted to perform one or more remedial actions according to the attribute.

The invention discloses a medical care system based on a hand-held terminal. The system is composed of hand-held terminal equipment, an HIS and an identification generation module, an information matching module, an information acquisition module and an information inquiry module which are in communication with a database platform of the HIS. By means of the medical care system, it is facilitated for medical workers to identify problems existing in a patient and make targeted nursing measures, and the system also serves as reference for a doctor to learn about the illness state of the patient and work out an effective therapeutic scheme; a complete nursing record serves as important information for nursing research, and meanwhile source materials with respect to statistics are provided for illness treatment; a nursing scheme can reflect the nursing level of a hospital to some extent, is important information of nursing management of the hospital and also serves as one of materials for the hospital to assess the working load of nursing workers; by means of the scheme, the paperless and filmless processing of patient information is achieved, the nursing procedure is simplified, and the working efficiency of the nursing workers is improved.

A computer having a display device, a speaker device and an input device, for identifying problems concerning accessibility in content the computer. The computer includes: display means for displaying content containing a plurality of structured objects; conversion means for converting the content into reading information based on predetermined rules; reading means for reading the converted reading information through the speaker device; history means for obtaining a history of operations of the input device by a user, the history including an operation by the user in response to a reading corresponding to a specific object; and identification means for identifying the specific object based on the reading information and the operation history. The method includes: displaying content containing structured objects; converting the content into reading information; reading the converted information; obtaining a history of operations; and identifying a specific object.

A phase plane correlation motion vector determination method identifies images areas in which motion took place. A reference image is shifted by the candidate motion vectors obtained from the phase plane correlation. The shifted reference image is correlated to determine similarity with the current image and to eliminate spurious motion vectors. Candidate motion vectors are validated to determine valid motion vectors and identify problem areas. In a preferred embodiment, a correlation resolution is set to a sub-block size. Sub-blocks of the reference image are shifted by candidate motion vectors for corresponding blocks. Shifted sub-blocks are correlated with sub-blocks of a current image using a sub-block neighborhood to determine valid vector assignments. Where an assignment proves invalid, global motion parameters are determined to assign motion vectors to sub-blocks where correlation fails.

The invention relates to the technical field of vehicle fault diagnosis, and particularly relates to a vehicle remote fault diagnosis management method and system. According to the method, the fault code of a vehicle and the corresponding fault information of the fault code are transmitted to a client terminal so that the vehicle owner is enabled to see the fault code and the fault information, the vehicle owner is enabled to send the vehicle to repair in time and the vehicle owner is also enabled to clearly know the information of his vehicle. The system comprises a diagnostic instrument, an electric control unit, a fault code database, a maintenance advice database, a user terminal and a service module. The diagnostic instrument acquires the fault code in the electric control unit and transmits the fault code to the service module. The service module matches the fault information in the fault code database according to the fault code and also matches the maintenance advice in the maintenance advice database. The service module transmits the fault information and the maintenance advice to the user terminal. The service center transmits the fault information to the user terminal, and the vehicle owner diagnoses the body data of the vehicle in real time to identify problems early so that the accidents can be reduced and the advice can also be provided for vehicle maintenance.

Initiating actions for mobile devices prior to a mobile user entering problem zones. A position and a route of a user are identified. A database is accessed to retrieve data identifying problem zones in a communications network. The position and route of the user are compared to the retrieve data identifying problem zones. A determination is made to identify when the user is approaching a problem zones. An action is performed to compensate for unfavorable network conditions of the problem zone when the user enters the problem zone.