Delivery device management method, device, backend system, and storage medium

Abstract

The present disclosure relates to the field of artificial intelligence and logistics management, in particular to a delivery equipment management method, equipment, a background system, a storage medium and a product. The delivery equipment management method comprises: in response to a binding operation triggered by a delivery object through an interactive interface of a first terminal equipment, displaying a viewfinder through the interactive interface; the delivery equipment controls the temperature of the heat preservation area of the delivery equipment by using a temperature control device; sending the background system according to the identity information to the delivery equipment, so that the background system binds the delivery object, the delivery order information of the delivery object and the delivery equipment according to the identity information, and sends the binding result to the delivery equipment and the first terminal equipment; the delivery goods indicated by the delivery order information is placed in the heat preservation area; and in the case that the binding result represents a successful binding, the temperature information of the delivery equipment is displayed through the interactive interface.

Description

Technical Field

[0001] This disclosure relates to the fields of artificial intelligence and logistics management, and more specifically, to a method, equipment, back-end system, storage medium, and product for managing delivery equipment. Background Technology

[0002] With the rapid development of IoT, mobile communication, and cloud computing technologies, intelligent delivery equipment is increasingly being used in temperature-controlled logistics fields such as fresh produce and catering. Among these applications, unified management of the temperature environment of delivery containers and the flow of goods is a core element in ensuring product quality.

[0003] In developing this disclosure, the inventors discovered at least the following problems in the related technology: the material management, temperature monitoring, and delivery systems are independent of each other, forming serious data silos. Delivery personnel must switch repeatedly between multiple applications, making it impossible to monitor the temperature control status of goods in real time, which severely restricts the overall collaborative efficiency of the business. Summary of the Invention

[0004] In view of this, the present disclosure provides a method, equipment, back-end system, storage medium, and product for managing delivery equipment.

[0005] One aspect of this disclosure provides a delivery equipment management method applied to a first terminal device for a delivery object. The method includes: responding to a binding operation triggered by the delivery object through an interactive interface of the first terminal device, displaying a viewfinder through the interactive interface, wherein the viewfinder is used to display identity information scanned by the first terminal device from the delivery equipment; the delivery equipment uses a temperature control device to control the temperature of its insulation area; sending the identity information to the backend system of the delivery equipment, so that the backend system binds the delivery object, the delivery object's delivery order information, and the delivery equipment according to the identity information, and sends a binding result to the delivery equipment and the first terminal device; placing the delivery item indicated by the delivery order information in the insulation area; and displaying the temperature information of the delivery equipment through the interactive interface when the binding result indicates successful binding.

[0006] Another aspect of this disclosure provides a method for managing delivery equipment, applied to delivery equipment equipped with a temperature control device, the temperature control device being used to control the temperature of the insulated area of ​​the delivery equipment. The method includes: obtaining a binding result, wherein the binding result is used to indicate whether the delivery object, the delivery order information of the delivery object, and the delivery equipment are successfully bound together, and the delivery item indicated by the delivery order information is placed in the insulated area; the binding result is generated by the back-end system of the delivery equipment after binding the delivery object, the delivery order information, and the delivery equipment according to the identity information of the delivery equipment, the identity information being sent by the delivery object to the back-end system after scanning the identity information set on the delivery equipment by a first terminal device; and when the binding result indicates that the delivery object, the delivery order information, and the delivery equipment are successfully bound, using the temperature control device to control the temperature of the insulated area of ​​the delivery equipment, and periodically sending the temperature information to the first terminal device via the back-end system.

[0007] Another aspect of this disclosure provides a delivery equipment management method applied to a second terminal device of an order recipient. The method includes: in response to a viewing operation of delivery order information displayed on the second terminal device, when the delivery order information, the delivery recipient for delivering the items indicated in the delivery order information, and the delivery equipment are successfully bound, displaying the temperature information of the delivery equipment through the interactive interface of the second terminal device; wherein the delivery order information, the delivery recipient, and the delivery equipment are generated by the back-end system of the delivery equipment after binding the delivery recipient, the delivery order information, and the delivery equipment according to the identity information of the delivery equipment, and the identity information is sent by the delivery recipient to the back-end system after scanning the identity information set on the delivery equipment by the first terminal device.

[0008] Another aspect of this disclosure provides a method for managing delivery equipment, applied to a back-end system of delivery equipment. The method includes: in response to receiving identification information sent by a first terminal device of a delivery object, binding the delivery object, the delivery order information of the delivery object, and the delivery equipment according to the identification information, and sending a binding result to the delivery equipment and the first terminal device; displaying the temperature information of the delivery equipment through the interactive interface of the first terminal device when the binding result indicates successful binding; wherein the delivery item indicated by the delivery order information is placed in the insulation area of ​​the delivery equipment, and the delivery equipment uses a temperature control device of the delivery equipment to control the temperature of the insulation area.

[0009] Another aspect of this disclosure provides a first terminal device configured to: in response to a binding operation triggered by a delivery object through an interactive interface of the first terminal device, display a viewfinder through the interactive interface, wherein the viewfinder is used to display identity information scanned by the first terminal device from the delivery device; the delivery device uses a temperature control device to control the temperature of the insulated area of ​​the delivery device; send the identity information to the back-end system of the delivery device so that the back-end system binds the delivery object, the delivery object's delivery order information, and the delivery device according to the identity information, and sends the binding result to the delivery device and the first terminal device; place the delivery item indicated by the delivery order information in the insulated area; and, if the binding result indicates successful binding, display the temperature information of the delivery device through the interactive interface.

[0010] Another aspect of this disclosure provides a delivery device equipped with a temperature control device for controlling the temperature of the insulated area of ​​the delivery device. The delivery device is configured to: obtain a binding result, wherein the binding result indicates whether the delivery object, the delivery order information of the delivery object, and the delivery device are successfully bound together, and the delivery item indicated by the delivery order information is placed in the insulated area; the binding result is generated by the back-end system of the delivery device after binding the delivery object, the delivery order information, and the delivery device according to the identity information of the delivery device, wherein the identity information is sent by the delivery object to the back-end system after scanning the identity information set on the delivery device by a first terminal device; and when the binding result indicates that the delivery object, the delivery order information, and the delivery device are successfully bound together, the temperature control device is used to control the temperature of the insulated area of ​​the delivery device, and the temperature information is periodically sent to the first terminal device via the back-end system.

[0011] Another aspect of this disclosure provides a second terminal device configured to: in response to a viewing operation of delivery order information displayed on the second terminal device, and provided that the delivery order information, the delivery object for delivering the items indicated in the delivery order information, and the delivery device are successfully bound together, display the temperature information of the delivery device through the interactive interface of the second terminal device; wherein the delivery order information, the delivery object, and the delivery device are generated by the back-end system of the delivery device after binding the delivery object, the delivery order information, and the delivery device according to the identity information of the delivery device, and the identity information is sent by the delivery object to the back-end system after scanning the identity information set on the delivery device by the first terminal device.

[0012] Another aspect of this disclosure provides a backend system for a delivery device, configured to: in response to receiving identification information sent by a first terminal device of a delivery object, bind the delivery object, the delivery order information of the delivery object, and the delivery device according to the identification information, and send a binding result to the delivery device and the first terminal device; and display the temperature information of the delivery device through the interactive interface of the first terminal device when the binding result indicates successful binding; wherein the delivery item indicated by the delivery order information is placed in the insulated area of ​​the delivery device, and the delivery device uses the temperature control device of the delivery device to control the temperature of the insulated area.

[0013] Another aspect of this disclosure provides an electronic device comprising: one or more processors; and a memory for storing one or more programs, wherein, when the one or more programs are executed by the one or more processors, the one or more processors cause the one or more processors to perform the method as described above.

[0014] Another aspect of this disclosure provides a computer-readable storage medium storing computer-executable instructions that, when executed, are used to implement the method described above.

[0015] Another aspect of this disclosure provides a computer program product including computer-executable instructions that, when executed, are used to implement the method described above.

[0016] According to embodiments of this disclosure, a simple binding operation enables rapid association between the delivery object, delivery order, and delivery equipment, and proactively pushes real-time temperature information of the insulated area of ​​the delivery equipment to the same interactive interface of the first terminal device. This method eliminates the need for the delivery object to repeatedly switch between different applications, allowing the entire process from task acceptance to temperature confirmation to be completed within a single interface. It enables timely monitoring of the real-time temperature status of the delivered items, effectively avoiding the risk of damage due to undetected temperature anomalies, and significantly improving the standardization and operational reliability of temperature-controlled delivery services. Attached Figure Description

[0017] The above and other objects, features and advantages of this disclosure will become clearer from the following description of embodiments with reference to the accompanying drawings, in which:

[0018] Figure 1 This illustration schematically depicts an exemplary system architecture to which the delivery equipment management method of this disclosure can be applied, according to embodiments of the present disclosure.

[0019] Figure 2A flowchart illustrating a delivery equipment management method according to an embodiment of the present disclosure is shown schematically.

[0020] Figure 3 The illustration shows an interactive diagram of a delivery equipment binding and temperature display scenario according to a specific embodiment of the present disclosure;

[0021] Figure 4 The illustration shows an interactive diagram of a multi-level fault warning scenario for delivery equipment according to a specific embodiment of the present disclosure;

[0022] Figure 5 This illustration schematically depicts the interaction between delivery equipment binding and temperature reporting according to a specific embodiment of the present disclosure;

[0023] Figure 6 This illustration schematically depicts the interaction between temperature control and display updates driven by changes in delivery orders according to a specific embodiment of this disclosure;

[0024] Figure 7 This illustration schematically shows an interactive diagram of the entire lifecycle state flow of a delivery device according to a specific embodiment of the present disclosure;

[0025] Figure 8 This illustration schematically shows the interaction between a second terminal device and a backend system according to a specific embodiment of the present disclosure;

[0026] Figure 9 A schematic diagram illustrating a delivery equipment management method according to another embodiment of the present disclosure; and

[0027] Figure 10 A block diagram of an electronic device suitable for implementing a delivery equipment management method according to an embodiment of the present disclosure is shown schematically. Detailed Implementation

[0028] The embodiments of the present disclosure will now be described with reference to the accompanying drawings. However, it should be understood that these descriptions are exemplary only and are not intended to limit the scope of the disclosure. In the following detailed description, numerous specific details are set forth to provide a thorough understanding of the embodiments of the present disclosure for ease of explanation. However, it will be apparent that one or more embodiments may be practiced without these specific details. Furthermore, descriptions of well-known structures and techniques are omitted in the following description to avoid unnecessarily obscuring the concepts of the present disclosure.

[0029] The terminology used herein is for the purpose of describing particular embodiments only and is not intended to limit this disclosure. The terms “comprising,” “including,” etc., as used herein indicate the presence of the stated features, steps, operations, and / or components, but do not exclude the presence or addition of one or more other features, steps, operations, or components.

[0030] All terms used herein (including technical and scientific terms) have the meanings commonly understood by those skilled in the art, unless otherwise defined. It should be noted that the terms used herein are to be interpreted in a manner consistent with the context of this specification, and not in an idealized or overly rigid way.

[0031] When using expressions such as "at least one of A, B and C", they should generally be interpreted in accordance with the meaning that is commonly understood by those skilled in the art (e.g., "a system having at least one of A, B and C" should include, but is not limited to, a system having A alone, a system having B alone, a system having C alone, a system having A and B, a system having A and C, a system having B and C, and / or a system having A, B and C, etc.).

[0032] In the embodiments disclosed herein, the collection, updating, analysis, processing, use, transmission, provision, disclosure, and storage of data (e.g., including but not limited to user personal information) comply with relevant laws and regulations, are used for legitimate purposes, and do not violate public order and good morals. In particular, necessary measures have been taken to prevent unauthorized access to user personal information data and to safeguard user personal information security, network security, and other security.

[0033] In the embodiments disclosed herein, user authorization or consent is obtained before acquiring or collecting user personal information.

[0034] With the rapid development of IoT, mobile communication, and cloud computing technologies, intelligent delivery equipment is increasingly being used in temperature-controlled logistics fields such as fresh produce and catering. Among these applications, unified management of the temperature environment of delivery containers, equipment status, material flow, and delivery tasks is a core element in ensuring the quality of goods.

[0035] In related technologies, the materials management system, temperature monitoring system, and delivery management system operate independently, forming system silos. Data needs to be manually synchronized between different systems, resulting in delayed status updates and frequent information errors. This fragmentation forces delivery personnel to repeatedly switch between multiple independent applications to complete operations such as order acceptance, equipment inspection, and temperature confirmation. The process is cumbersome, making it difficult to monitor the temperature control status of delivered items in real time, which seriously restricts the overall collaborative efficiency and reliability of delivery operations.

[0036] In view of this, embodiments of this disclosure provide a delivery equipment management method that achieves rapid association between the delivery object, delivery order, and delivery equipment through a single binding operation, and proactively pushes the real-time temperature information of the insulated area of ​​the delivery equipment to the same interactive interface of the first terminal device. This method allows the delivery object to complete the entire process from task acceptance to temperature confirmation within a single interface without repeatedly switching between different applications, enabling timely monitoring of the real-time temperature status of the delivered items. This effectively avoids the risk of damage to delivered items due to undetected temperature anomalies, significantly improving the standardization and operational reliability of temperature-controlled delivery operations.

[0037] Figure 1 This illustration schematically depicts an exemplary system architecture to which the delivery equipment management method of this disclosure can be applied, according to embodiments of this disclosure. It should be noted that... Figure 1 The examples shown are merely examples of system architectures that can be applied to the embodiments of this disclosure, in order to help those skilled in the art understand the technical content of this disclosure, but do not mean that the embodiments of this disclosure cannot be used in other devices, systems, environments or scenarios.

[0038] like Figure 1 As shown, the system architecture 100 according to this embodiment may include a first terminal device 101, a second terminal device 102, a third terminal device 103, a delivery device 106, a network 104, and a server 105. The network 104 serves as a medium for providing communication links between the first terminal device 101, the second terminal device 102, the third terminal device 103, the delivery device 106, and the server 105. The network 104 may include various connection types, such as wired and / or wireless communication links, etc.

[0039] The recipient can use the first terminal device 101, the order recipient can use the second terminal device 102, and the repair recipient can use the third terminal device 103. They can interact with the server 105 through the network 104 to receive or send messages, etc. The first terminal device 101 can be equipped with a recipient application, the second terminal device 102 can be equipped with a client application, and the third terminal device 103 can be equipped with a supplier management application, etc. (for example only).

[0040] The first terminal device 101, the second terminal device 102, and the third terminal device 103 can be various electronic devices with displays and support web browsing, including but not limited to smartphones, tablets, laptops, and desktop computers.

[0041] The delivery device 106 can be a container with its own active temperature regulation capability, such as a smart food delivery box, used for loading and delivering goods. The delivery device 106 can control the temperature of its internal insulated area according to instructions and report temperature information to the server 105 at regular intervals.

[0042] Server 105 can be a server that provides various services, such as a backend management server that supports data uploaded or requested by delivery recipients using the first terminal device 101, order recipients using the second terminal device 102, repair recipients using the third terminal device 103, and delivery equipment 106. The backend management server can analyze and process the received data such as identity information, temperature information, and delivery order information, and feed back the processing results (such as binding results, fault warning information, temperature information, etc.) to the corresponding terminal devices or delivery equipment.

[0043] It should be noted that the delivery equipment management method provided in this embodiment can generally be executed by server 105. Correspondingly, the delivery equipment management system provided in this embodiment can generally be set up in server 105. The delivery equipment management method provided in this embodiment can also be executed by a server or server cluster that is different from server 105 and capable of communicating with the first terminal device 101, the second terminal device 102, the third terminal device 103, the delivery equipment 106, and / or server 105; correspondingly, the delivery equipment management system provided in this embodiment can also be set up in the aforementioned server or server cluster. Alternatively, the delivery equipment management method provided in this embodiment can also be executed by the first terminal device 101, the second terminal device 102, the third terminal device 103, or the delivery equipment 106, or it can be executed by other terminal devices different from the aforementioned devices. Correspondingly, the delivery equipment management system provided in this embodiment can also be set up in the first terminal device 101, the second terminal device 102, the third terminal device 103, or the delivery equipment 106.

[0044] For example, the recipient scans the identification information set on the delivery device 106 using the first terminal device 101, and the first terminal device 101 sends the identification information to the server 105. The server 105 can locally execute the delivery device management method provided in this embodiment to complete the binding operation, and feed back the binding result and the temperature information of the delivery device 106 to the first terminal device 101 for display. Alternatively, the delivery device 106 can also directly execute the delivery device management method provided in this embodiment, and after receiving the binding result, perform temperature control and periodically report the temperature information.

[0045] It should be understood that Figure 1The number of terminal devices, networks, and servers shown is merely illustrative. Depending on implementation needs, any number of terminal devices, networks, and servers can be included.

[0046] Figure 2 A flowchart illustrating a delivery equipment management method according to an embodiment of the present disclosure is shown schematically.

[0047] like Figure 2 As shown, the delivery equipment management method is applied to the first terminal equipment of the delivery object, including operations S201~S203.

[0048] In operation S201, in response to the binding operation triggered by the delivery object through the interactive interface of the first terminal device, a viewfinder is displayed through the interactive interface.

[0049] In operation S202, the identity information will be sent to the back-end system of the delivery equipment so that the back-end system can bind the delivery object, the delivery order information of the delivery object and the delivery equipment according to the identity information, and send the binding result to the delivery equipment and the first terminal device.

[0050] In operation S203, if the binding result indicates successful binding, the temperature information of the delivery equipment is displayed through the interactive interface.

[0051] Delivery equipment can be containers used to load and deliver goods and have the ability to actively regulate temperature, such as smart food boxes used in food delivery and fresh food cold chain transportation scenarios.

[0052] The delivery equipment, in terms of hardware, includes at least an insulated area for containing the delivered goods and a temperature control device for heating or cooling the internal environment of the container. This delivery equipment can precisely control the temperature of the insulated area according to the temperature requirements of the delivered goods, making it suitable for storing goods with specific temperature requirements.

[0053] In some specific embodiments, the delivery equipment may also include, in terms of hardware composition, a temperature sensor for sensing the internal ambient temperature of the container, a communication module for exchanging data with external systems, and a control unit for coordinating the operation of various components.

[0054] The recipients of the delivery can be personnel responsible for carrying delivery equipment and completing delivery tasks in the business flow, such as riders and couriers.

[0055] The first terminal device can be an electronic device held by the recipient that has image acquisition, data processing, and network communication capabilities, such as a smartphone or dedicated handheld terminal with a rider application (APP) installed. This application provides an interactive interface with preset functions such as "binding the delivery box" and "scanning to accept orders," which can trigger various interactive operations.

[0056] The viewfinder can be the rectangular scanning area displayed on the interactive interface after the first terminal device starts the scanning function.

[0057] Identification information can be machine-readable identifiers affixed to the surface of delivery equipment, such as QR codes, barcodes, or RFID tags. Each delivery device corresponds to a unique identification information. In some examples, this identification information may include basic data such as the delivery device's unique identifier (ID) and model number, used to achieve unique identification of the delivery device.

[0058] In this embodiment, the binding operation can be triggered in several ways. In one specific implementation, when a rider arrives at a delivery station and is ready to accept a delivery task, they can trigger the binding operation by clicking a corresponding function button on the rider's app interface, such as "Scan to Bind Delivery Box". At this time, the first terminal device responds to the binding operation triggered by the rider through the interface by displaying a viewfinder on the screen to obtain the unique code identifying the delivery device. In another specific implementation, the binding operation is automatically triggered when the rider opens a specific page in the rider's app, such as the "Today's Tasks" page.

[0059] Delivery order information can be data related to the delivery task undertaken by the recipient, such as order number, name of delivered items, quantity of items, required delivery temperature range, delivery address, and time requirement. In some specific implementations, this delivery order information can be pre-generated and stored in the backend system, or it can be pre-sent to the recipient's terminal device.

[0060] The backend system can be a central control backend deployed for delivery management, which can interact with the management backends of secondary stations, the primary terminal devices of delivery recipients, delivery equipment, and consumer terminal devices via the network, and push status updates. In one example, this backend system can be a single server or a distributed cloud server cluster.

[0061] In this embodiment, after the first terminal device scans the identification information such as the QR code on the delivery device, it automatically parses the identification data such as the delivery device ID contained in the QR code to generate corresponding identification information, and sends the data obtained based on the identification information to the back-end system of the delivery device.

[0062] In this embodiment, after receiving the identity information, the backend system queries the corresponding bound delivery order information based on the delivery device ID contained therein, and at the same time queries the delivery object information corresponding to the rider account that triggered the binding operation, thereby completing the association binding between the delivery object, delivery order information, and delivery device.

[0063] In this embodiment, the binding process can also perform triplet verification on the delivery object, delivery order information, and delivery device. For example, it verifies whether the delivery device ID is consistent with the device ID in the pre-assigned task order of the currently logged-in delivery object, and whether the order status allows binding. After successful authentication, the association binding is performed to ensure that the delivery device is consistent with the delivery order undertaken by the delivery object, and that the delivery object's identity is legitimate.

[0064] The binding result can be feedback information generated by the backend system after completing the binding operation. In one example, the binding result can include binding success and binding failure. Reasons for binding failure include, for example, QR code parsing error, the delivery box already being bound to another rider, the delivery box being faulty, or a triplet check mismatch.

[0065] In this embodiment, after the association and binding between the delivery object, delivery order information, and delivery equipment are completed, the backend system can push the binding result to the delivery equipment and the first terminal device synchronously through the data interface to ensure that both obtain the binding status at the same time.

[0066] Temperature information can be ambient temperature measurements collected in real time by one or more temperature sensors deployed within the insulation area of ​​the delivery equipment and reported to the backend system. In one specific implementation, the delivery equipment periodically reports the temperature information to the backend system, which then pushes it to the first terminal device as part of the data push, along with the successful binding result.

[0067] In this embodiment, when the first terminal device receives the binding result and the result shows that the binding is successful, it can display the temperature information of the delivery equipment through its interactive interface, so that the delivery recipient can confirm the environmental status inside the delivery equipment in real time.

[0068] Based on this, the embodiments of this disclosure achieve rapid association between the delivery object, delivery order, and delivery equipment through a simple binding operation, and actively push the real-time temperature information of the insulated area of ​​the delivery equipment to the same interactive interface of the first terminal device. This method allows the delivery object to complete the entire process from task acceptance to temperature confirmation within a single interface without repeatedly switching between different applications, and to promptly grasp the real-time temperature status of the delivered items. This effectively avoids the risk of damage to delivered items due to undetected temperature anomalies, and significantly improves the standardization and operational reliability of temperature-controlled delivery services.

[0069] According to embodiments of this disclosure, the delivery equipment management method further includes: responding to the delivery object's adjustment operation on the delivery order information displayed on the interactive interface, sending delivery order change information to the delivery equipment via the backend system, and obtaining temperature information adjusted according to the delivery order change information from the delivery equipment via the backend system; and displaying the temperature information after temperature adjustment through the interactive interface.

[0070] An adjustment operation can be a proactive modification initiated by the recipient on the first terminal device's interface, targeting the currently displayed and executing delivery order information. In some specific implementations, adjustment operations include, but are not limited to, changing the delivery order, adding temporary delivery tasks, requesting changes to goods, and modifying the quantity of delivery items.

[0071] In this embodiment, when the first terminal device detects that the above adjustment operation is completed, it will generate delivery order change information locally according to the specific content of the modification. The delivery order change information includes at least the unique identifier of the original delivery order number, as well as the changed fields and their new values, such as the modified type and quantity of delivery items, the name of the newly added delivery items, and the corresponding storage temperature requirements.

[0072] In this embodiment, after the recipient performs an adjustment operation through the interactive interface of the first terminal device, the first terminal device sends the corresponding delivery order change information to the delivery device via the backend system. Upon receiving the delivery order change information from the backend system, the delivery device's built-in temperature control device automatically adjusts the temperature of the insulation zone according to the temperature requirements of the delivered item indicated in the new delivery order information. For example, when a new item requiring refrigeration is added, the delivery device will activate or enhance the cooling system to reach the new controlled temperature range.

[0073] In this embodiment, after the delivery equipment completes temperature adjustment, it can periodically report the adjusted real-time temperature information to the backend system, which then synchronously pushes the adjusted temperature information to the first terminal device. The first terminal device displays the updated temperature information in real time through an interactive interface, allowing the recipient to intuitively confirm that the delivery equipment has completed environmental adjustment according to the new order requirements.

[0074] Based on this, the embodiments of this disclosure establish a linkage mechanism between order adjustment operations and delivery equipment temperature control during the delivery execution phase. This enables the delivery equipment to automatically adjust the temperature of the insulation zone and provide real-time feedback to the interface when the delivery recipient changes tasks. This solution eliminates the need for the delivery recipient to manually intervene in the temperature control device, ensuring that the changed items are always in a compliant temperature environment. This enhances the convenience and flexibility of dynamic delivery while strengthening the closed-loop guarantee capability of the entire cold chain.

[0075] Figure 3 The illustration shows an interactive diagram of a delivery equipment binding and temperature display scenario according to a specific embodiment of the present disclosure.

[0076] like Figure 3 As shown, this scenario involves the first terminal device of the delivery object, the delivery equipment, and the back-end system.

[0077] When a delivery recipient needs to be bound to a delivery device, the recipient can trigger the binding operation through the interactive interface of the first terminal device. In response, the first terminal device activates its camera and displays a viewfinder on the interactive interface. The recipient then scans the identification tag on the surface of the delivery device using the viewfinder. The first terminal device parses the identification tag, which contains the delivery device ID and other identification information, and sends this information to the backend system via the network.

[0078] After receiving the identity information, the backend system queries the delivery order information associated with the delivery device ID and simultaneously identifies the current delivery recipient. The backend system executes binding verification logic, performing a triplet check on the delivery recipient, delivery order information, and delivery device. For example, it verifies whether the delivery device ID matches the device ID in the pre-assigned task order for the delivery recipient, whether the delivery device is in a bindable state, and whether the delivery order information is valid. Upon successful verification, the backend system creates a "person-order-box" triplet binding record, generates a binding result, and pushes the binding result to both the delivery device and the first terminal device.

[0079] After receiving the binding result indicating successful binding, the delivery equipment extracts the temperature control target from the delivery order information, drives the temperature control device to control the temperature of the insulated area, and periodically reports the collected temperature information of the insulated area to the backend system at a fixed frequency. The backend system stores the received temperature information in the database and pushes it synchronously to the first terminal device according to the binding relationship. After receiving the binding result and temperature information, the first terminal device displays the binding result and temperature information on its interactive interface, such as "Internal temperature: 4℃".

[0080] If delivery order information changes during the delivery process, the recipient can trigger an adjustment operation through the interactive interface of the first terminal device. In response to the adjustment operation, the first terminal device obtains the changed delivery order information and pushes this information to the delivery equipment via the backend system. The delivery equipment automatically adjusts the operating status of its temperature control device based on the temperature requirements in the changed information and sends the adjusted temperature information back to the first terminal device via the backend system. The first terminal device then displays the updated temperature information through its interactive interface.

[0081] According to embodiments of this disclosure, the delivery equipment management method further includes: in response to receiving fault warning information regarding temperature information from the background system, displaying the fault warning information through an interactive interface.

[0082] In this embodiment, the delivery device periodically sends temperature information to the backend system after the binding result indicates that the delivery object, delivery order information, and delivery device are successfully bound. Specifically, after confirming the successful binding of the delivery object, delivery order information, and delivery device through the aforementioned binding process, the delivery device enters the delivery execution phase. During this phase, the delivery device is configured to continuously send the collected temperature information of the insulated area to the backend system according to preset rules, ensuring that the backend system has real-time control over the temperature status of the food container.

[0083] For example, delivery devices can proactively send messages at fixed time intervals, such as every 5 minutes. These fixed time intervals can be flexibly adjusted based on the temperature sensitivity of the delivered items; for example, the higher the temperature sensitivity, the higher the sending frequency. Alternatively, the backend system can issue instructions for on-demand queries. This disclosure does not impose specific limitations in this regard.

[0084] In this embodiment, the backend system acquires the temperature information of the delivery equipment in real time. When the backend system determines that the temperature information or data reporting status of the delivery equipment meets the preset fault warning generation conditions, it generates a fault warning and pushes it to the first terminal device of the delivery recipient. In one example, the fault warning information may include warning type, abnormal temperature value, warning time, delivery equipment ID, etc.

[0085] In this embodiment, after receiving the fault warning information, the first terminal device displays the specific content of the fault warning information through an interactive interface, ensuring that the rider can promptly detect abnormal temperatures. In some specific embodiments, the fault warning information may be displayed as a top pop-up window, a message notification, or a vibration alert.

[0086] Based on this, the embodiments of this disclosure combine the temperature information reported by the delivery equipment at regular intervals with the real-time anomaly analysis capability of the back-end system, and push the fault warning to the interactive interface of the first terminal device without delay, so that the delivery recipient can know the abnormal temperature of the delivery equipment in a timely manner, avoid damage to the delivered goods due to the failure to detect the abnormal temperature, and improve the safety of cold chain delivery.

[0087] According to embodiments of this disclosure, in response to receiving a fault warning message from the background system regarding temperature information, displaying the fault warning message through an interactive interface includes: in response to receiving the fault warning message from the background system regarding temperature information, if the fault warning message indicates that the temperature information meets a first temperature condition, displaying the fault warning message through the interactive interface for a preset time period; if the fault warning message indicates that the temperature information meets a second temperature condition and / or the acquisition time of the temperature information meets a disconnection condition, displaying the fault warning message through the interactive interface; and in response to an operation by the delivery recipient regarding the fault warning message, canceling the display of the fault warning message; wherein the second temperature condition imposes a greater restriction on the temperature information than the first temperature condition.

[0088] The first temperature condition can be a preset judgment criterion used to determine that the temperature of the insulated area of ​​the delivery equipment is slightly abnormal and needs to be noticed by the delivery recipient, but does not yet constitute an emergency.

[0089] The preset duration can be a parameter used by the first terminal device to limit the duration of the fault warning information on the interactive interface when only the first temperature condition is met, such as 5 seconds or 30 seconds. In some specific embodiments, this preset duration can be preset according to actual needs or configured by the backend system.

[0090] In this embodiment, when the fault warning information indicates a slight abnormality in temperature, the first terminal device generates and displays a fault warning message through its interactive interface. This warning message remains visible for a preset duration, after which it automatically closes, and the interactive interface returns to normal operation. This process requires no additional action from the recipient, thus avoiding excessive interference with the recipient's delivery operation while ensuring that the recipient can see the warning message.

[0091] The second temperature condition can be a preset judgment criterion used to determine if the temperature in the insulation area of ​​the delivery equipment is seriously abnormal, requiring the delivery recipient to pay attention and take a response. Compared with the first temperature condition, the second temperature condition imposes stricter restrictions on temperature information, requiring the delivery recipient to pay attention in a timely manner and take corresponding measures, such as checking the sealing of the delivery equipment and adjusting the temperature control device.

[0092] The offline condition can be a preset criterion used to determine that the data communication between the delivery equipment and the back-end system is interrupted, resulting in the inability to obtain temperature information normally. For example, if the back-end system does not receive temperature information from the delivery box for more than a preset time, such as 10 minutes, it determines that the delivery box is offline and disconnected.

[0093] In this embodiment, if the fault warning information indicates a severe temperature anomaly or a communication interruption, the first terminal device can generate a continuous, highly intrusive fault warning message through the interactive interface. This fault warning message will not disappear automatically in this scenario, but will continuously occupy a prominent area of ​​the interactive interface until the delivery recipient performs a corresponding operation.

[0094] In this embodiment, in response to a specific operation performed by the delivery recipient in relation to the fault warning information, such as clicking a button displayed as "Confirm" or "Viewed", or performing a specified swipe gesture, the first terminal device will cancel the display, remove the fault warning information from the interactive interface, and mark the rider as aware of the warning situation.

[0095] Based on this, the embodiments of this disclosure adopt a hierarchical display strategy for fault warning information, thereby achieving differentiated alerts for anomalies of different severity. Alarms automatically fade away for minor anomalies to avoid interfering with operations; however, in cases of severe anomalies or disconnections, the alarm continues to be displayed and requires manual confirmation, ensuring that the recipient is always aware of the warning, thus improving the reliability and security of the warning system.

[0096] According to an embodiment of this disclosure, the first temperature condition includes a temperature information deviating from a temperature threshold by a degree greater than a first threshold, and the second temperature condition includes a temperature information deviating from a temperature threshold by a degree greater than the first threshold, and a deviation duration greater than the second threshold; wherein, the temperature threshold is determined based on the delivery item indicated by the delivery order information.

[0097] Temperature thresholds can be used as target benchmarks to assess whether the temperature information within the insulation area of ​​delivery equipment is within the normal range.

[0098] In this embodiment, the backend system can automatically match the corresponding temperature threshold based on the type and characteristics of the delivered items indicated in the delivery order information. Different delivered items correspond to different temperature thresholds. For example, the temperature threshold for fresh produce requiring refrigeration can be configured to 0°C to 4°C, while the temperature threshold for meals requiring heat preservation can be configured to 45°C to 55°C. The temperature threshold for ice cream requiring freezing can be configured to -18°C.

[0099] The deviation between temperature information and temperature threshold can be the difference between the measured temperature value of the insulated area within the delivery equipment and the temperature threshold. This deviation can be calculated using different methods depending on the specific temperature control approach.

[0100] In some specific implementations, for scenarios requiring cooling, the greater the difference between the measured temperature value and the temperature threshold, the greater the deviation is considered. For scenarios requiring heating, the greater the difference between the measured temperature and the temperature threshold, the greater the deviation is considered. The degree of deviation can be calculated in absolute temperature difference or as a relative percentage, etc., and this disclosure does not limit this. For example, if the temperature threshold is 0℃ to 4℃ and the real-time temperature is 5℃, then the deviation is 1℃.

[0101] The first threshold can be a threshold value used to define the first level of deviation from a mild temperature anomaly.

[0102] In this embodiment, when the deviation between the temperature information reported by the delivery equipment in real time and the temperature threshold extracted from the current delivery order information exceeds the first threshold, it can be considered that the delivery equipment has deviated from the normal temperature control state and entered a slightly abnormal range that requires the delivery recipient to pay attention to.

[0103] In one example, the first threshold can be set to ±1℃. When the deviation between the measured temperature and the temperature threshold exceeds 1℃, such as when the temperature of the fresh food container is 5℃ or -1℃, the first temperature condition is met, triggering a level one warning. In another example, depending on the temperature sensitivity of the delivered items, the first threshold can also be set to different values ​​such as 0.5℃ or 2℃.

[0104] The deviation duration can be the time during which the temperature remains deviated from the first threshold.

[0105] The second threshold can be a duration threshold used to define the time required for a temperature anomaly to escalate from mild to severe.

[0106] In this embodiment, when the temperature information reported by the delivery device in real time deviates from the temperature threshold by more than the first threshold, and the deviation is continuously monitored and timed by the background system from the first triggering of the first temperature condition, when the deviation duration is greater than the second threshold, it is determined that the temperature information simultaneously meets the first temperature condition and the second temperature condition, triggering a more urgent alarm response.

[0107] In one example, the second threshold can be set to 5 minutes. When the temperature continuously deviates from the first threshold for a cumulative duration exceeding 5 minutes, the second temperature condition is met, triggering a level-two warning. In another example, depending on the thermal stability differences of the items, the second threshold can also be flexibly configured to 3 minutes or 10 minutes; this disclosure does not limit this.

[0108] Based on this, the embodiments of this disclosure dynamically associate temperature thresholds with delivery order information and quantify and define graded early warning conditions by deviation degree and duration. This enables the system to flexibly adjust control standards according to the characteristics of the items, accurately distinguish between instantaneous disturbances and continuous temperature loss events, effectively reduce false alarm interference while ensuring that real faults are captured and upgraded in a timely manner, and improve the accuracy and practicality of cold chain monitoring.

[0109] According to embodiments of this disclosure, the delivery equipment management method further includes: in response to receiving hardware fault warning information for the first terminal equipment from the background system, displaying the hardware fault warning information and / or prompt information through an interactive interface; wherein the prompt information is used to indicate that the delivery equipment is in a faulty state and / or to guide the delivery recipient to return the delivery equipment to the nearest repair station.

[0110] Hardware fault warning information can be alarm data used to notify delivery equipment of hardware component failures. In one example, the warning information may include fault type, faulty delivery equipment ID, and time of occurrence.

[0111] In one specific embodiment, the hardware components of the delivery equipment may include a temperature sensor, a cooling module, a heating module, a communication module, and a battery. Hardware fault warning information may include, for example, a temperature sensor malfunction preventing temperature collection, a cooling module malfunction preventing cooling, or a communication module malfunction causing the equipment to go offline.

[0112] In this embodiment, when the data reported by the delivery equipment contains a signal of abnormal self-test of the hardware components of the delivery equipment itself, or when the background system infers from the data feature analysis that the hardware components have failed and cannot be automatically recovered, the background system can generate hardware fault warning information and push it to the first terminal device of the delivery object.

[0113] In this embodiment, after receiving the hardware fault warning information, the first terminal device displays the hardware fault warning information and / or prompt information through an interactive interface.

[0114] The prompt message can be guiding content displayed to the delivery recipient to help them make the right decision. In one example, the prompt message visually informs the delivery recipient that the current delivery equipment has a hardware malfunction and cannot perform temperature control properly. In another example, the prompt message may include the address and contact information of the nearest repair station, instructing the delivery recipient to send the faulty equipment to the designated repair station for repair if the current delivery task is completed or the delivery cannot be completed, thus preventing the faulty equipment from continuing to be used. In yet another example, the prompt message may also include both of the above types of content, such as "Please do not continue delivery. Click the navigation to go to the nearest service point to replace the equipment."

[0115] In some specific implementations, hardware failure warning information can be used as a level 3 warning, with higher priority than level 1 and level 2 warnings for abnormal temperatures. The first terminal device can display this hardware failure warning information in a strong notification manner to ensure that the recipient is aware of it immediately.

[0116] Based on this, the embodiments of this disclosure, when a hardware failure occurs in the delivery equipment, simultaneously attach handling guidance information when pushing out a hardware failure alarm, so that the delivery recipient can quickly take the correct handling measures without having to judge the severity of the failure or look up repair channels, thus avoiding the continued use of the faulty equipment and improving the stability of cold chain delivery and the standardization of failure handling.

[0117] Figure 4 The illustration shows an interactive diagram of a multi-level fault warning scenario for delivery equipment according to a specific embodiment of the present disclosure.

[0118] like Figure 4 As shown, this scenario involves the first terminal device of the delivery object, the delivery equipment, and the back-end system.

[0119] During the delivery execution phase, after successful pairing, the delivery equipment periodically reports the collected temperature information of the insulated area to the backend system at a fixed frequency. The backend system uses a complex event processing engine to perform real-time analysis on the continuously reported temperature data.

[0120] When the temperature meets the first temperature condition, the background system generates a Level 1 warning and pushes it to the first terminal device. After receiving the Level 1 warning, the first terminal device displays a pop-up window or prompt card through the interactive interface for a preset time period. The message disappears automatically after the preset time period expires, without requiring manual operation from the recipient.

[0121] When the temperature information meets the second temperature condition and / or the temperature information acquisition time meets the offline condition, the background system generates a secondary warning message and pushes it to the first terminal device. After receiving the secondary warning message, the first terminal device continuously displays the alarm content through the interactive interface; the alarm will not disappear automatically. The delivery recipient must perform a confirmation operation for the first terminal device to respond by canceling the display of the alarm message.

[0122] When the backend system detects a hardware malfunction in the delivery equipment, it generates a three-level warning message, which includes a hardware malfunction warning and / or a notification message. The notification message indicates that the delivery equipment is in a malfunctioning state and guides the recipient to return the equipment to the nearest repair station. The backend system pushes this three-level warning message to the first terminal device, which displays it through its interactive interface, ensuring that the recipient is informed immediately and can take appropriate action.

[0123] This disclosure also provides a delivery equipment management method, applied to delivery equipment equipped with a temperature control device. The temperature control device is used to control the temperature of the insulated area of ​​the delivery equipment. The delivery equipment management method includes: obtaining a binding result, wherein the binding result is used to indicate whether the delivery object, the delivery order information of the delivery object, and the delivery equipment are successfully bound, and the delivery order information indicates that the delivery item is placed in the insulated area; the binding result is generated by the back-end system of the delivery equipment after binding the delivery object, the delivery order information, and the delivery equipment according to the identity information of the delivery equipment, and the identity information is sent by the delivery object to the back-end system after scanning the identity information set on the delivery equipment by a first terminal device; and when the binding result indicates that the delivery object, the delivery order information, and the delivery equipment are successfully bound, the temperature control device is used to control the temperature of the insulated area of ​​the delivery equipment, and the temperature information is sent to the first terminal device periodically by the back-end system.

[0124] The following is combined with Figure 5 This embodiment will be explained in detail.

[0125] Figure 5 The illustration shows an interactive diagram of delivery equipment binding and temperature reporting according to a specific embodiment of the present disclosure.

[0126] like Figure 5 As shown, this scenario involves the first terminal device of the delivery object, the delivery equipment, and the back-end system.

[0127] In this specific embodiment, when the delivery recipient needs to pick up a delivery task, the delivery recipient triggers a binding operation through the interactive interface of the first terminal device. The first terminal device calls the camera to display the viewfinder, scans the identity mark set on the surface of the delivery device, parses the identity mark information of the delivery device, and sends the identity mark information to the backend system.

[0128] After receiving the identity information, the backend system queries the database for delivery order information associated with the delivery device ID, and simultaneously identifies the current delivery recipient. The backend system performs a triplet verification. Upon successful verification, the backend system pushes the generated binding results to both the delivery device and the first terminal device.

[0129] The delivery equipment can receive the binding result from the backend system through its built-in communication module. After obtaining the binding result, the delivery equipment can parse the binding result. If and only if the binding result clearly indicates that the delivery object, delivery order information and delivery equipment have been successfully bound, the delivery equipment can extract the temperature control target required by the delivery item from the successfully bound delivery order information through its built-in control unit, and convert it into an operating parameter instruction that the temperature control device can execute. This will drive the temperature control device to control the temperature of the insulation area, so that the ambient temperature in the insulation area reaches and is stably maintained within the target range.

[0130] Meanwhile, the delivery equipment periodically reports the temperature information of the insulated area collected by the temperature sensor through its communication module according to a preset timing method, such as a fixed time interval. This information is then sent via the backend system to the first terminal device of the delivery recipient. Based on the established binding mapping relationship, the backend system pushes the information to the corresponding first terminal device of the delivery recipient. After receiving the temperature information of the insulated area, the first terminal device displays it in real time on its interactive interface in the form of a temperature information card, enabling the delivery recipient to continuously monitor the environmental status within the delivery equipment.

[0131] Based on this, in the embodiments of this disclosure, after receiving confirmation of successful binding, the delivery equipment can automatically initiate precise temperature control according to the order requirements without manual intervention, and continuously report real-time temperature information to the delivery recipient terminal. This method transforms the delivery equipment from a passive container into an active intelligent terminal, providing a reliable data source and execution foundation for end-to-end cold chain monitoring.

[0132] According to embodiments of this disclosure, the delivery equipment management method further includes: in response to receiving delivery order change information, sending temperature information after temperature adjustment to a first terminal device of the delivery object via a background system, wherein the delivery order change information is obtained from the background system of the delivery equipment when the delivery order information of the delivery object changes.

[0133] In this embodiment, after receiving delivery order change information from the backend system via its communication module, the delivery equipment triggers temperature adjustment logic. For example, the control unit built into the delivery equipment can parse the temperature requirement field for the delivered items in the delivery order change information and compare it with the currently executing temperature control target. If a difference is found, the temperature control device is driven to adjust its operating state so that the temperature of the insulated area adapts to the changed order requirements.

[0134] In this embodiment, after the temperature control device completes adjustment and operates stably, the delivery equipment sends the adjusted temperature information to the first terminal device of the delivery recipient via the background system, so that the delivery recipient can confirm that the temperature environment has been adjusted according to the requirements of the new order.

[0135] Based on this, in this embodiment of the disclosure, when an order changes during the delivery process, the delivery equipment can autonomously analyze the new temperature requirements and complete the temperature control adaptation without manual intervention from the recipient. At the same time, it feeds back the adjusted temperature status to the first terminal device in real time to ensure that the delivered items are always in a compliant temperature environment before and after the order changes, thereby improving the operational flexibility and quality control reliability in dynamic delivery scenarios.

[0136] According to embodiments of this disclosure, the delivery equipment management method further includes: when the binding result indicates that the delivery object, delivery order information and delivery equipment are successfully bound, displaying the temperature information of the insulated area through the display screen of the delivery equipment.

[0137] In this embodiment, the delivery equipment also includes a display screen. The display screen can be an electronic display device disposed on the surface of the delivery equipment housing, such as a liquid crystal display, an e-ink screen, or a light-emitting diode (LED) dot matrix screen. This display screen can be used to present relevant status information of the delivery equipment to users, facilitating intuitive viewing by delivery recipients or managers.

[0138] In this embodiment, the delivery equipment can display the temperature information of the insulated area collected by the temperature sensor on its screen in real time, so that the delivery recipient or manager can intuitively view the real-time temperature of the delivery equipment without opening the APP, so as to quickly confirm the temperature status inside the delivery equipment.

[0139] In some specific implementations, in addition to displaying temperature information, the display screen can also display basic information such as the usage status of the delivery equipment, such as "in transit" or "normal," and the remaining battery power, further enhancing the visibility of the delivery equipment's status.

[0140] Based on this, the embodiments of this disclosure configure a display screen in the delivery equipment, which directly displays the real-time temperature information of the insulated area on the device after successful binding. This provides delivery recipients and managers with a localized temperature viewing channel independent of the first terminal device. Delivery recipients or managers can quickly confirm the temperature status inside the box during loading, handover and other processes without opening a mobile application, which reduces the operational threshold and improves the efficiency of information acquisition and the convenience of cold chain management in multiple scenarios.

[0141] According to embodiments of this disclosure, the delivery equipment management method further includes one of the following: displaying the delivery status of multiple delivery order information on a display screen of the delivery equipment according to the delivery order information delivery sequence; and, in response to receiving delivery order change information, displaying at least one of the quantity delivery status and delivery sequence of the delivery order information adjusted according to the delivery order change information on the display screen.

[0142] In this embodiment, the delivery order information received by the delivery object in the current batch includes multiple items. Each delivery order information includes a unique order number, name and quantity of the delivered items, corresponding temperature requirements, delivery address, recipient information, and timeliness requirements.

[0143] Delivery order refers to the order in which orders are recommended to the delivery recipient or specified by the delivery recipient after comprehensive calculation based on factors such as the distance to the delivery address, the time window requirement, and the results of route planning optimization.

[0144] Delivery status refers to the identifier used to describe the current business stage of each delivery order. For example, it may include stage identifiers such as "pending pickup", "in delivery", "coming soon", and "delivered", so that the recipient can clearly understand the progress of each order in the delivery process.

[0145] In this embodiment, when the binding result obtained by the delivery device indicates successful binding and the delivery device is associated with multiple delivery orders, the control unit of the delivery device can obtain the delivery sequence arrangement information of the batch of orders from the background system. Subsequently, the control unit can drive the display screen of the delivery device to display the delivery status of each of the multiple delivery orders sequentially or in sections according to the delivery sequence. This allows the recipient to clearly understand the overall task sequence and the current progress of each order simply by visually viewing the delivery device without having to remove the first terminal device. This enables rapid verification during loading, sorting, mid-journey pickup, or multi-point handover, preventing missed or incorrect deliveries.

[0146] In one implementation, the display screen can be in list format, listing brief information and current delivery status of each delivery order from top to bottom in the order of first, second, and third delivery stops, such as "Order 1: XX Community, in delivery; Order 2: XX Office Building, awaiting delivery." In another implementation, due to the limited size of the display screen, a single-page carousel or page-turning method can be used to highlight the next order information that should be processed, supplemented by progress indicators, such as "Order 2 / 5."

[0147] In another embodiment, when the delivery device receives delivery order change information during delivery execution, its control unit will parse the change information, including the increase or decrease in the number of orders, the adjustment of the delivery order, the change in the order status, etc., and refresh the display screen in real time accordingly.

[0148] In some specific implementations, if the delivery order change information indicates an adjustment to the number of delivery orders, the number of orders displayed on the screen is updated accordingly, with additions or removals made to maintain consistency with the actual tasks. If the delivery order change information indicates an adjustment to the delivery order, the display screen rearranges the display order of the orders according to the new delivery order. If the delivery order change information only involves an update to the delivery status of a specific order, the status identifier corresponding to that order is refreshed individually; for example, if an order has been delivered, it is updated to the "Completed" status.

[0149] In this embodiment, one or more of the following can be selected to display: quantity, delivery status, and delivery order, to ensure that riders can obtain key information about changes in orders in a timely manner.

[0150] Based on this, the embodiments of this disclosure project key task data such as delivery sequence, delivery status, and order quantity directly onto the display screen of the delivery equipment. In multi-order delivery scenarios, the recipient can directly obtain the overall task, the real-time status of each order, and the order adjustment without frequently operating their mobile phone. This effectively reduces the risk of misdelivery and missed delivery, and improves the accuracy and ease of operation of concurrent multi-order delivery.

[0151] Figure 6 The illustration shows an interactive diagram of temperature control and display updates driven by changes in delivery orders according to a specific embodiment of the present disclosure.

[0152] like Figure 6 As shown, this scenario involves a first terminal device, delivery equipment, and a back-end system.

[0153] In this specific embodiment, the recipient triggers an adjustment operation through the interactive interface of the first terminal device during the delivery process. The first terminal device generates delivery order change information based on the modified content and pushes it to the delivery equipment via the backend system.

[0154] After receiving delivery order change information via the communication module, the built-in control unit parses the temperature requirement field for the delivered items in the order change information and compares it with the current temperature control target. If a discrepancy is found, the temperature control device is activated to adjust its operating status so that the temperature in the insulation zone adapts to the changed order requirements. Once the temperature control device has completed the adjustment and is operating stably, the delivery equipment sends the adjusted temperature information to the first terminal device for display via the backend system.

[0155] Meanwhile, the control unit analyzes the changes in information, including increases or decreases in order quantity, adjustments to delivery order, and changes in order status, and updates the display screen of the delivery equipment in real time. If the changes indicate an adjustment in order quantity, the number of orders in the order list on the screen is updated; if they indicate an adjustment in delivery order, the order display order on the screen is updated; if the status of a particular order is updated, the status identifier of that order is updated separately.

[0156] According to embodiments of this disclosure, the delivery equipment management method further includes: in response to receiving fault warning information regarding temperature information from the background system, displaying the fault warning information on a display screen.

[0157] In this embodiment, while the delivery equipment is successfully bound to the delivery recipient and delivery order information and is in the delivery execution phase, its communication module not only periodically reports temperature information to the backend system but also maintains monitoring of downlink messages from the backend system. When the delivery equipment receives a fault warning message from the backend system through its communication module, its built-in control unit immediately drives the display screen to present the fault warning message in a visual form.

[0158] In one example, the display can overlay a flashing alarm icon next to the existing temperature display area, while simultaneously showing a concise abnormal temperature value. In another example, the display can switch to a dedicated alarm page, displaying a full-screen, eye-catching warning text such as "Abnormal Temperature" and its key information, allowing delivery recipients and managers to intuitively see the warning information and take timely countermeasures.

[0159] In this embodiment, the fault warning information displayed on the screen can be synchronized with the warning information displayed on the first terminal device APP to ensure multi-channel warning and improve the timeliness and effectiveness of the warning.

[0160] Based on this, the embodiments of this disclosure establish a dual-terminal linkage mechanism for alarm information by simultaneously displaying temperature fault warning information on the delivery equipment's display screen and the first terminal device. This method allows the recipient to intuitively perceive temperature abnormalities through the device itself, even without checking their mobile phone, effectively reducing the risk of alarm omissions due to neglecting a single notification channel, further shortening the anomaly response time, and improving the safety of cold chain delivery.

[0161] According to embodiments of this disclosure, the delivery equipment management method further includes at least one of the following: when the delivery equipment is in an inventory state, in response to receiving fault information determined by the backend system based on a self-test command, displaying the fault information on a display screen; when the delivery equipment is in an inventory state, in response to receiving verification pass information determined by the backend system based on a self-test command, changing the inventory state to a delivery state; when the delivery equipment is in a transit state, in response to receiving a fault warning information for temperature information from the backend system, changing the transit state to a fault state; when the delivery equipment is in a fault state, in response to receiving maintenance completion information triggered by a third device of the maintenance object, changing the fault state to an inventory state.

[0162] In this embodiment, the delivery equipment includes the following multiple states: an inventory state indicating that the delivery equipment is ready to be dispatched; a delivery state indicating that the delivery equipment is waiting to be bound to a delivery object; an in-transit state indicating that the delivery equipment has been bound to a delivery object; and a fault state indicating that the delivery equipment has a fault that needs to be repaired.

[0163] Inventory status refers to the idle status indicator used to indicate that delivery equipment is in the warehouse and awaiting dispatch. In one example, the delivery equipment in inventory status has completed the warehousing procedures such as disinfection and maintenance, and all functions have been verified to be in normal condition. It is stored in the secondary station warehouse and has not yet been bound to any delivery object or delivery order information. It can be called up and assigned delivery tasks at any time.

[0164] The "ready status" refers to a status indicator that indicates the delivery equipment has completed its pre-delivery self-inspection process and passed verification, and is currently waiting in the warehouse for the recipient to scan and bind it. In one example, the delivery equipment in the "ready status" has completed the initial association with specific delivery order information, its hardware functions normally, the temperature of the insulation area has reached the standard, and it can be activated by the rider through scanning the code on the first terminal device and officially undertake the delivery task at any time.

[0165] "In-transit" status refers to an operational status indicator that shows the delivery equipment has been successfully bound to the delivery object and is currently in the process of delivery. In one example, a delivery equipment in the "in-transit" status indicates that the delivery object has been successfully scanned and bound, is performing a delivery task, and the temperature control device of the delivery equipment is working normally.

[0166] A fault status is a disabled status indicator used to indicate that delivery equipment has been detected as having a fault requiring repair and is currently unsuitable for continued use. In one example, a delivery equipment in a fault status indicates that the equipment has experienced a hardware malfunction or a persistently abnormal temperature, making it unable to guarantee the quality of delivered goods and requiring repair.

[0167] A self-test command is a command issued by the backend system to a specific delivery device to detect the status of the delivery device. In one example, the self-test command may detect whether the temperature sensor is responding normally, whether the temperature control device can start and stop normally and reach the preset operating conditions, whether the communication module has a normal signal, and whether the battery power is sufficient.

[0168] The repair target refers to the professional personnel or technical team responsible for the inspection and repair of faulty delivery equipment, which is usually the delivery equipment supplier or the designated third-party repair service provider.

[0169] The third type of equipment refers to the terminal equipment used by the repaired object that can run the supplier management system and interact with the back-end system and delivery equipment, such as a computer or handheld terminal with the supplier management system application installed.

[0170] Repair completion information refers to structured data submitted to the back-end system by a third-party device after the repair work is completed, which is used to confirm that the delivery equipment has been restored to normal function. For example, it may include repair records, a list of replaced parts, repair completion time, etc.

[0171] Figure 7 This illustration shows an interactive diagram of the entire lifecycle state flow of a delivery device according to a specific embodiment of the present disclosure.

[0172] like Figure 7 As shown, this scenario involves the secondary station management backend, delivery equipment, first terminal equipment, third equipment to be repaired, and the backend system. Delivery equipment maintenance has four states: inventory status, dispatch status, in-transit status, and fault status, with event-driven transitions between each state.

[0173] When the delivery equipment is in inventory, the deputy station manager triggers the outbound self-inspection operation through the deputy station management backend. In response to this operation, the deputy station management backend generates a self-inspection request, which carries the unique identifier ID of the delivery equipment and sends the self-inspection request to the backend system.

[0174] The backend system continuously listens for uplink requests from various endpoints through its exposed network interface. When it receives a self-check request from the secondary station management backend, it parses the delivery device ID from the request and verifies whether the device is currently in inventory and has no ongoing self-check tasks. Upon successful verification, the backend system generates a self-check instruction based on a pre-defined list of self-check items and sends it to the corresponding delivery device via the downlink data channel. The delivery device performs functional self-diagnostics on its temperature sensors, temperature control devices, communication modules, etc.

[0175] If the self-test fails, the delivery equipment reports the fault information to the backend system. The backend system sends back the fault information, and the delivery equipment displays the fault information on its screen, maintaining the inventory status (blocked from delivery). If the self-test passes, the delivery equipment reports the verification pass information, the backend system sends back the verification pass information, and the delivery equipment automatically updates the inventory status to the delivery status, entering the ready stage of waiting for binding.

[0176] Once the delivery equipment performs a self-test while in inventory, if it confirms that the hardware functions correctly and the temperature control device is operating properly, the delivery equipment will report the self-test result to the backend system. The backend system, based on the self-test command, determines that the verification result is passed, generates a verification pass message, and pushes it back to the delivery equipment. Upon receiving this verification pass message, the delivery equipment automatically updates its internal status flag, changing its status from inventory to dispatch status, indicating that the delivery equipment is ready to be dispatched and enters the ready stage, awaiting rider scanning and binding.

[0177] In another embodiment, while the delivery equipment is in transit, it periodically reports temperature information to the backend system. The backend system analyzes this temperature information based on a preset anomaly detection logic. When the backend system detects a persistent temperature anomaly or a hardware fault signal, it generates a fault warning message for the delivery equipment's temperature information and pushes it to the delivery equipment.

[0178] Upon receiving the fault warning information, the delivery equipment automatically updates its internal status identifier, changing its status from "in transit" to "faulted." Simultaneously, the delivery equipment's display screen shows the fault information and status change notification, informing the recipient that the equipment has entered a fault-prone and disabled state and requires further handling according to instructions. For example, if the recipient receives a Level 3 warning and notification through the first terminal device, informing them that the faulty equipment needs to be returned to the nearest repair station, and transports the faulty delivery equipment to the designated repair station, the equipment will still be in a faulty state, and its display screen will continue to show the fault information and status identifier.

[0179] In another embodiment, when the delivery equipment is malfunctioning and has been sent to a repair point for repair, the recipient of the repair updates the repair record in the supplier management system via a third device and triggers a repair completion confirmation operation. In response to this confirmation operation, the third device pushes the repair completion confirmation information to the delivery equipment via the backend system.

[0180] Upon receiving the maintenance completion information, the control unit changes the status of the delivery equipment from faulty to stock status, indicating that the delivery equipment has been repaired and can re-enter the available resource pool to await the allocation of the next round of delivery tasks.

[0181] In this embodiment, after receiving the repair completion information sent by the third device, the backend system can also perform the following processing: First, verify whether the delivery device ID is currently in a fault state and confirm that the repair work order status is "pending repair"; second, write the repair completion information into the database and update the corresponding repair work order status to "completed"; then, the backend system marks the delivery device status as "return to work pending inspection," indicating that the device has been repaired and still needs to undergo warehousing verification before it can be officially returned to inventory. The backend system pushes the repair completion confirmation information to the delivery device through the downlink data channel, and the notification content includes the repair completion confirmation and an instruction to perform warehousing self-inspection. At the same time, the backend system sends a delivery device return to work notification to the secondary station management backend, informing the secondary station management personnel that the delivery device has been repaired and is about to return to the warehouse, and that they need to prepare to receive it and perform warehousing verification.

[0182] Based on this, the embodiments of this disclosure define four states covering the entire lifecycle of delivery equipment and automatic transition rules, realizing the standardization and intelligence of equipment management. Before leaving the warehouse, a self-inspection blocking mechanism prevents faulty equipment from being put into use; during transit, equipment with abnormal temperatures is automatically marked for rapid shutdown; after maintenance, closed-loop verification ensures that only qualified equipment can be reused, fundamentally solving the problems of chaotic state management and delayed fault handling.

[0183] According to embodiments of this disclosure, the delivery order information includes multiple items; the delivery equipment management method further includes: when the delivery items indicated by the multiple delivery order information are in multiple delivery temperature ranges, the delivery temperature range with the lowest temperature requirement among the multiple delivery items is taken as the control temperature range; and the temperature control device is used to control the temperature of the insulation area according to the control temperature range.

[0184] The delivery temperature range refers to the target ambient temperature range indicated in each delivery order information, used to ensure the quality and safety of the delivered items in that order. This temperature range can be determined by the characteristics of the item type. For example, for items like ice cream that need to be frozen, the delivery temperature range can be set below -18℃; for fresh fruits and vegetables that need to be refrigerated, the delivery temperature range can be set from 0℃ to 5℃; and for cooked food items that need to be kept warm, the delivery temperature range can be set from 55℃ to 65℃.

[0185] The delivery temperature range with the lowest temperature requirement refers to the temperature range among multiple delivery temperature ranges that can simultaneously meet the temperature requirements of all delivered items. For example, if the same delivery equipment is loaded with fresh produce and ice cream, where the fresh produce requires 0℃ to 5℃ and the ice cream requires below -18℃, then the lowest temperature requirement range is below -18℃, which can simultaneously meet the temperature requirements of both ice cream and fresh produce.

[0186] In this embodiment, after the delivery device obtains the binding result and confirms successful binding, its control unit extracts the delivery temperature range indicated by each order from the multiple associated delivery order information. The control unit summarizes and analyzes these temperature ranges, identifies the differences between the temperature ranges, and determines the delivery temperature range with the lowest temperature requirement.

[0187] In one specific implementation, the control unit can sort the lower limit or target values ​​of all delivery temperature ranges and select the range with the smallest value as the range with the lowest temperature requirement. If multiple ranges have the same minimum temperature requirement, any one of them can be selected.

[0188] In this embodiment, after determining the delivery temperature range with the lowest temperature requirement, the control unit sets it as the control temperature range for the current insulation area of ​​the delivery equipment. When the temperature control device of the delivery equipment is activated, the working state of the cooling module or heating module is adjusted according to the control temperature range so that the ambient temperature in the insulation area reaches and is stably maintained within the control temperature range.

[0189] In this embodiment, if the temperature ranges of multiple delivered items are incompatible, such as when cooked food and ice cream are loaded at the same time, the backend system will issue a prompt when binding the order to avoid such a situation and ensure that the delivery equipment can complete the delivery task normally.

[0190] Based on this, the embodiments of this disclosure, in mixed temperature zone loading scenarios, automatically identify and adapt the delivery temperature range with the lowest temperature requirement as the control standard, enabling a single delivery device to safely carry multiple delivery orders with different temperature zone requirements at the same time, ensuring the quality of all items without the need for partitioning or boxing, and improving the compatibility of multi-order delivery and equipment utilization.

[0191] This disclosure also provides a delivery equipment management method applied to a second terminal device of an order recipient. The delivery equipment management method includes: in response to a viewing operation of delivery order information displayed on the second terminal device, when the delivery order information, the delivery recipient for delivering the items indicated in the delivery order information, and the delivery equipment are successfully bound, displaying the temperature information of the delivery equipment through the interactive interface of the second terminal device; wherein the delivery order information, the delivery recipient, and the delivery equipment are generated by the delivery equipment's backend system after binding the delivery recipient, delivery order information, and delivery equipment according to the delivery equipment's identity information, and the identity information is sent by the delivery recipient to the backend system after scanning the identity information set on the delivery equipment by the first terminal device.

[0192] The order recipient refers to a user who initiates a delivery request and purchases a delivery service through an online platform, such as a consumer who places an order for meals or fresh produce on a food delivery platform or a fresh food e-commerce platform and selects a delivery service.

[0193] The second terminal device refers to the electronic device held by the person placing the order, used to view the order status and interact with the platform. This device integrates at least a processor, memory, a network communication module, and a display for presenting visual information. Furthermore, a client application or a user-facing webpage, such as the client application of a food delivery platform, can be installed on this device.

[0194] Viewing delivery order information refers to an interactive action initiated by the user on the second-terminal device's interface to obtain more details about a specific delivery order. For example, a user might click on an order item in the order list to access the order details page, click on an ongoing delivery order card on the application's homepage, or be directly redirected to the order details interface via a push notification.

[0195] Figure 8 The illustration shows a schematic diagram of the interaction between a second terminal device and a backend system according to a specific embodiment of the present disclosure.

[0196] like Figure 8 As shown, this scenario involves the second terminal device of the order recipient and the backend system.

[0197] In this embodiment, the order recipient, on their second terminal device, triggers a request to access the details page of a specific delivery order by viewing the delivery order information. In response to this viewing operation, the second terminal device sends a data query request to the backend system, the request carrying a unique identifier for the delivery order information.

[0198] After receiving the query request, the backend system checks the delivery status corresponding to the delivery order information. When the backend system confirms that the triplet, such as the delivery order information, has been successfully bound to the delivery object and delivery equipment, it obtains the latest real-time temperature information of the delivery equipment based on the established association mapping relationship, and returns this temperature information as part of the response data to the second terminal device.

[0199] After receiving the real-time temperature information from the backend system, the second terminal device configures an information display area on its order details page, such as a "Meal Box Temperature" card or status bar, to dynamically display the real-time temperature information of the insulated area of ​​the delivery equipment. In one example, the temperature information can be presented in text form, such as "Internal Temperature: 4℃". In another example, the temperature information can also be visualized using a thermometer icon or temperature status indicators of different colors, such as green for normal, yellow for deviation, and red for abnormal, to help users intuitively understand the current cold chain status.

[0200] In this embodiment, the interactive interface of the second terminal device can also display other information related to the status of the delivery equipment, such as the movement route trajectory of the delivery equipment, disinfection status labels, service guarantee information, etc., which together constitute a multi-dimensional transparent delivery interface.

[0201] Based on this, in the embodiments of this disclosure, the real-time temperature information inside the delivery equipment is directly transmitted to the order details interface of the order recipient, eliminating the blind spot for consumers regarding the cold chain status during transit. Users do not need to contact the rider or customer service; they can verify the actual temperature of the delivery environment through routine operations. This enhances service transparency and trust, while forming an effective supervision of delivery quality from the consumer's perspective.

[0202] According to embodiments of this disclosure, the delivery equipment management method further includes: displaying the movement route and / or service guarantee information of the delivery equipment through the interactive interface of the second terminal device, wherein the movement route and / or preservation information is obtained from the delivery equipment via a background system.

[0203] A movement route refers to the trajectory of a delivery device as its geographical location changes over time during the delivery process. In some specific implementations, this movement route can be collected at a certain frequency by the positioning module built into the delivery device and reported to the backend system periodically via the communication module. The backend system then generates the real-time movement trajectory of the delivery device based on the collected location data.

[0204] In this embodiment, the movement route can be visualized with a map background to intuitively reflect the real-time location of the delivery object, the route already traveled, and the estimated arrival time.

[0205] Service assurance information refers to identifier-type data used to demonstrate to end users that the delivery service possesses specific quality assurance capabilities. In one example, service assurance information may include a disinfection status label for the delivery equipment, such as "Disinfected" or "Disinfection Time: XXXX." In another example, service assurance information may also include a temperature control capability label for the delivery equipment, such as "Refrigeration Assurance," "Heat Insulation," or "Dual Temperature Assurance," to inform users that the current delivery equipment has the technical capability to meet the temperature conditions required for their purchased items. Service assurance information may also include data such as cold chain duration, delivery equipment number, and temperature control standards.

[0206] In this embodiment, the location data corresponding to the movement route and the status data of the food delivery box corresponding to the service guarantee information are reported to the back-end system by the delivery equipment on a regular basis. After the back-end system organizes and parses the data, it pushes it to the second terminal device through the data interface.

[0207] In this embodiment, when an order recipient triggers a viewing operation for a specific delivery order through a second terminal device, the second terminal device sends a data request to the backend system. Provided the delivery order information, the delivery recipient, and the delivery equipment are successfully bound, the backend system returns, in addition to the real-time temperature information of the delivery equipment's insulation zone, also synchronously returns the movement route data and / or service guarantee information associated with the delivery equipment.

[0208] After the second terminal device obtains the aforementioned data, it presents it in different areas on the order details page of the interactive interface. In one interface layout implementation, a map component can be embedded at the top of the page, with animated icons indicating the current location of the delivery equipment and lines of different colors depicting completed and pending movement routes; the bottom of the page displays a "meal box temperature card" and a "service guarantee label bar" side by side, with the temperature card displaying the real-time temperature inside the box, and the guarantee label bar displaying icons and text descriptions such as disinfection status and temperature control type. In another interface layout implementation, this information can be presented sequentially in a vertical scrolling manner according to logical hierarchy.

[0209] It should be noted that the second terminal device can display only the travel route, only the service guarantee information, or both. The specific display method can be uniformly configured by the backend system or selected by the user to suit the viewing needs of different users.

[0210] Based on this, the embodiments of this disclosure further enrich the display content on the user end, enabling consumers to not only view the temperature and environmental conditions of the delivered items in real time, but also to keep track of the delivery progress and hygiene protection details, eliminating blind spots in the information during transit from multiple dimensions and enhancing users' perception and trust in the quality of delivery services.

[0211] This disclosure also provides a method for managing delivery equipment, applied to the back-end system of delivery equipment.

[0212] Figure 9 A schematic diagram of a delivery equipment management method according to another embodiment of the present disclosure is shown.

[0213] like Figure 9 As shown, the distribution equipment management method includes operations S901~S902.

[0214] In operation S901, in response to receiving the identity information sent by the first terminal device of the delivery object, the delivery object, the delivery order information of the delivery object and the delivery device are bound together according to the identity information, and the binding result is sent to the delivery device and the first terminal device.

[0215] During operation S902, if the binding result indicates successful binding, the temperature information of the delivery equipment is displayed through the interactive interface of the first terminal device.

[0216] In this embodiment, the backend system continuously monitors uplink data requests from various terminal devices through its exposed network interface. When the backend system receives identification information sent by the first terminal device of the delivery recipient, it first parses the unique identifier of the delivery device from the received identification information. Subsequently, the backend system queries the delivery order information associated with the delivery device identifier. At the same time, the backend system identifies the delivery recipient corresponding to the first terminal device currently operating based on the session token or account credentials that sent the request.

[0217] After obtaining the information from the three parties mentioned above, the backend system performs a binding operation. This binding operation may include a verification step, such as verifying whether the delivery device identifier matches the device identifier in the pre-assigned task order for the current delivery object, whether the delivery order information is in a binding-allowed state, and whether the delivery device is in a binding-available state. After successful verification, the backend system creates a binding record in the database, associating and storing the delivery object identifier, delivery order information identifier, and delivery device identifier.

[0218] After the binding operation is completed, the backend system generates a binding result and pushes it to both the delivery device itself and the first terminal device of the delivery recipient via the downlink data channel. The binding result pushed to the delivery device informs it that its association with the specific delivery recipient and delivery order has been established, allowing the delivery device to initiate temperature control and data reporting. The binding result pushed to the first terminal device informs the delivery recipient of the processing status of the binding operation.

[0219] When the binding result indicates successful binding, the delivery equipment immediately initiates temperature control according to the temperature requirements in the delivery order information and periodically reports the collected temperature information of the insulated area to the backend system. Upon receiving this temperature information, the backend system, based on the established binding mapping relationship, pushes it to the corresponding first terminal device of the delivery recipient. The first terminal device, upon receiving the temperature information, displays it in real-time through its interactive interface.

[0220] Based on this, the embodiments of this disclosure automatically match and bind the device information obtained by scanning the code, the deliveryman's identity, and the order through the backend system, and immediately transmit the real-time temperature of the device back to the deliveryman's terminal after successful binding. This method allows the deliveryman to complete order acceptance and temperature confirmation in the same application after scanning the code, without having to repeatedly check and switch between multiple systems. The operation is simple and the data is synchronized in a timely manner, ensuring the smooth operation of subsequent monitoring and early warning.

[0221] This disclosure also provides a first terminal device. The first terminal device is configured to: in response to a binding operation triggered by a delivery object through its interactive interface, display a viewfinder through the interactive interface; send identification information to the backend system of the delivery device, so that the backend system binds the delivery object, the delivery object's delivery order information, and the delivery device, and sends the binding result to both the delivery device and the first terminal device; and, if the binding result indicates successful binding, display the temperature information of the delivery device through the interactive interface.

[0222] In some specific embodiments, the first terminal device includes at least: a processor for executing application instructions and processing data; a memory for storing application code and runtime data; a camera for capturing images to scan identification information; a network communication module for establishing a data communication connection with the backend system; and a display for presenting an interactive interface to the delivery recipient.

[0223] In this embodiment, the first terminal device is internally configured with multiple program modules, including a QR code scanning and parsing module, a communication interface module, and an interface rendering module. The QR code scanning and parsing module is used to access the camera and parse the scanned identity information; the communication interface module is used for uplink data transmission and downlink data reception with the backend system; and the interface rendering module is used to present visual content such as the viewfinder, temperature information, and warning information on the interactive interface.

[0224] This disclosure also provides a delivery device equipped with a temperature control device for controlling the temperature of the insulated area of ​​the delivery device. The delivery device is configured to: obtain a binding result; if the binding result indicates successful binding, use the temperature control device to control the temperature of the insulated area, and periodically send temperature information to a first terminal device via a background system.

[0225] In some specific embodiments, the delivery equipment includes at least: a housing for providing physical structural support and protection; an insulated area, located inside the housing and enclosed by thermal insulation material, for storing the delivered items; a temperature control device for controlling the temperature of the insulated area to heat or cool the internal environment of the housing; a temperature sensor deployed within the insulated area for real-time sensing of the internal temperature of the housing; a communication module for exchanging network data with a backend system, supporting the receipt of instructions and data from the backend system, and reporting the status information of the delivery equipment to the backend system; and a control unit electrically connected to the temperature control device, temperature sensor, and communication module, for coordinating the operation of each component, executing control logic, and processing data.

[0226] In one embodiment, the temperature control device may include a cooling module and / or a heating module. The cooling module is used to cool the insulated area and may be specifically implemented as a compressor refrigeration unit or a semiconductor refrigeration chip; the heating module is used to heat the insulated area and may be specifically implemented as an electric heating element. The temperature control device adjusts the operating state of the cooling module or the heating module according to the operating parameter instructions issued by the control unit, so that the ambient temperature within the insulated area reaches and is stably maintained within the target temperature range.

[0227] In one embodiment, the communication module may support one or more wireless communication protocols, such as cellular mobile communication (4G / 5G), Wi-Fi, Bluetooth, etc., to ensure that the delivery equipment can maintain a stable data connection with the back-end system in different scenarios.

[0228] In one embodiment, the delivery equipment may further include a display screen disposed on the surface of the delivery equipment housing. The display screen may specifically be an LCD screen, an e-ink screen, or an LED dot matrix screen. The display screen is connected to the control unit and is used to visually present relevant status information of the delivery equipment to the recipient or manager, such as the real-time temperature of the insulated area, the current status of the equipment, the delivery order status, and fault warning information.

[0229] In one embodiment, the delivery device may further include a positioning module for obtaining the current geographical location information of the delivery device and reporting it to the backend system periodically via a communication module, so as to support the backend system in generating the movement route trajectory of the delivery device.

[0230] The control unit inside the delivery equipment maintains a state machine, which defines the various states the delivery equipment may be in throughout its lifecycle, as well as the triggering conditions for transitions between these states. This state machine includes at least the following states: Inventory state, indicating the delivery equipment is awaiting dispatch, stored in a warehouse, and has not yet been bound to any delivery object or delivery order information; Dispatch state, indicating the delivery equipment has completed its pre-delivery self-check and passed verification, and is in a ready state awaiting scanning and binding by the delivery object; In-transit state, indicating the delivery equipment has been successfully bound to a delivery object and is currently in the process of delivery; Fault state, indicating the delivery equipment has a fault requiring repair and is unsuitable for continued use. Based on received instructions from the backend system and / or its own monitoring results, the control unit drives the state machine to transition between different states according to preset state transition rules.

[0231] In this embodiment, the delivery device receives a binding result from the backend system via its communication module. This binding result is generated by the backend system after binding the delivery recipient, delivery order information, and delivery device based on the delivery device's identification information. The identification information is sent to the backend system by the delivery recipient after scanning the identification information affixed to the surface of the delivery device using a first terminal device. Specifically, the identification information can be implemented as a QR code affixed to the surface of the delivery device, containing at least a unique device ID.

[0232] After receiving the binding result, the control unit of the delivery equipment parses and judges the result. If the binding result clearly indicates that the delivery object, delivery order information, and delivery equipment have been successfully bound, the control unit performs the following operations: The control unit extracts the temperature control target required for the delivered item from the successfully bound delivery order information and converts this temperature control target into executable operating parameter instructions for the temperature control device, driving the temperature control device to control the temperature of the insulated area. Specifically, if the delivered item requires refrigeration, the control unit drives the refrigeration module to lower the temperature of the insulated area to the target range; if the delivered item requires heat preservation, the control unit drives the heating module to raise the temperature of the insulated area to the target range. Temperature sensors continuously collect the actual temperature within the insulated area and feed it back to the control unit. Based on the deviation between the feedback temperature and the target temperature, the control unit dynamically adjusts the operating power of the temperature control device to ensure that the ambient temperature within the insulated area reaches and is stably maintained within the target range.

[0233] The control unit can also transmit real-time temperature information of the insulated area collected by the temperature sensor to the first terminal device of the delivery recipient via the backend system through the communication module, according to a preset timing method. After receiving the temperature information, the backend system pushes it to the corresponding first terminal device of the delivery recipient for real-time display based on the established binding mapping relationship.

[0234] Furthermore, when the delivery equipment is associated with multiple delivery order information, the delivery items indicated by these multiple delivery order information may be in multiple different delivery temperature ranges. The control unit summarizes and analyzes all delivery temperature ranges, and selects the delivery temperature range with the lowest temperature requirement among the multiple delivery items as the control temperature range. The temperature control device then uses this control temperature range to control the temperature of the insulation area to ensure that all delivery items are in a safe temperature environment.

[0235] Furthermore, when the delivery equipment receives delivery order change information from the backend system via the communication module during delivery execution, the control unit parses the temperature requirement field for the delivered items in the change information and compares it with the currently executing temperature control target. If a discrepancy is determined, the temperature control device is driven to adjust its operating state so that the temperature of the insulation zone adapts to the changed order requirements, and the adjusted temperature information is sent to the first terminal device via the backend system.

[0236] Furthermore, during delivery operations, the communication module of the delivery equipment not only reports temperature information periodically but also monitors downlink messages from the backend system. When the delivery equipment receives a fault warning from the backend system, the control unit can drive the display screen to present the alarm visually, forming a two-way warning linkage with the first terminal device.

[0237] Furthermore, the control unit of the delivery equipment performs functional self-diagnosis on key hardware modules such as temperature sensors, temperature control devices, and communication modules according to the self-test instructions issued by the back-end system, and reports the self-test results to the back-end system to support the equipment status verification and return-to-work verification process before leaving the warehouse.

[0238] This disclosure also provides a second terminal device configured to: in response to a viewing operation of delivery order information displayed on the second terminal device, and when the delivery order information, delivery object, and delivery device are successfully bound, display the temperature information of the delivery device through the interactive interface of the second terminal device.

[0239] The second terminal device is the electronic device used by the person placing the order, which can be a portable smart terminal such as a smartphone or tablet. This device integrates at least a processor, memory, a network communication module, and a display for presenting visual information. The processor executes application instructions stored in the memory, the network communication module establishes a data communication connection with the backend system, and the display presents an interactive interface to the user. A user-end application is installed on this device, such as a food delivery platform app, a fresh food e-commerce platform client, or the user's front-end page can be accessed via a browser.

[0240] This disclosure also provides a backend system for a delivery device, configured to: in response to receiving identification information sent by a first terminal device of a delivery object, bind the delivery object, the delivery order information of the delivery object, and the delivery device according to the identification information, and send the binding result to the delivery device and the first terminal device; and display the temperature information of the delivery device through the interactive interface of the first terminal device when the binding result indicates that the binding is successful.

[0241] The backend system is implemented as a distributed server cluster deployed in the cloud, including a business logic layer, a complex event processing engine, a message push service, and a database. It interacts with the auxiliary station's material management backend, rider APP, user frontend, and supplier management system through standard APIs, and uniformly orchestrates business processes such as inbound self-inspection, fault warning generation, repair work order flow, and multi-terminal data synchronization.

[0242] It should be noted that the first terminal device, delivery device, second terminal device, and the back-end system of the delivery device in the embodiments of this disclosure correspond to the delivery device management method in the embodiments of this disclosure. For a detailed description of the first terminal device, delivery device, second terminal device, and the back-end system of the delivery device, please refer to the delivery device management method section, which will not be repeated here.

[0243] Figure 10 A block diagram of an electronic device suitable for implementing a delivery equipment management method according to an embodiment of the present disclosure is shown schematically. Figure 10 The electronic device shown is merely an example and should not be construed as limiting the functionality and scope of the embodiments disclosed herein.

[0244] like Figure 10As shown, an electronic device 1000 according to an embodiment of the present disclosure includes a processor 1001, which can perform various appropriate actions and processes according to a program stored in a read-only memory ROM 1002 or a program loaded from a storage portion 1008 into a random access memory RAM 1003. The processor 1001 may include, for example, a general-purpose microprocessor (e.g., a CPU), an instruction set processor and / or an associated chipset and / or a special-purpose microprocessor (e.g., an application-specific integrated circuit (ASIC)), etc. The processor 1001 may also include onboard memory for caching purposes. The processor 1001 may include a single processing unit or multiple processing units for performing different actions of the method flow according to an embodiment of the present disclosure.

[0245] RAM 1003 stores various programs and data required for the operation of electronic device 1000. Processor 1001, ROM 1002, and RAM 1003 are interconnected via bus 1004. Processor 1001 performs various operations of the method flow according to embodiments of the present disclosure by executing programs in ROM 1002 and / or RAM 1003. It should be noted that the programs may also be stored in one or more memories other than ROM 1002 and RAM 1003. Processor 1001 may also perform various operations of the method flow according to embodiments of the present disclosure by executing programs stored in said one or more memories.

[0246] According to embodiments of this disclosure, the electronic device 1000 may further include an input / output (I / O) interface 1005, which is also connected to a bus 1004. The electronic device 1000 may also include one or more of the following components connected to the input / output (I / O) interface 1005: an input section 1006 including a keyboard, mouse, etc.; an output section 1007 including a cathode ray tube (CRT), liquid crystal display (LCD), etc., and a speaker, etc.; a storage section 1008 including a hard disk, etc.; and a communication section 1009 including a network interface card such as a LAN card, modem, etc. The communication section 1009 performs communication processing via a network such as the Internet. A drive 1010 is also connected to the input / output (I / O) interface 1005 as needed. A removable medium 1011, such as a disk, optical disk, magneto-optical disk, semiconductor memory, etc., is installed on the drive 1010 as needed so that computer programs read from it can be installed into the storage section 1008 as needed.

[0247] According to embodiments of this disclosure, the method flow according to embodiments of this disclosure can be implemented as a computer software program. For example, embodiments of this disclosure include a computer program product comprising a computer program carried on a computer-readable storage medium, the computer program containing program code for performing the methods shown in the flowchart. In such embodiments, the computer program can be downloaded and installed from a network via communication section 1009, and / or installed from removable medium 1011. When the computer program is executed by processor 1001, it performs the functions defined in the system of embodiments of this disclosure. According to embodiments of this disclosure, the systems, devices, apparatuses, modules, units, etc., described above can be implemented by computer program modules.

[0248] This disclosure also provides a computer-readable storage medium, which may be included in the device / apparatus / system described in the above embodiments; or it may exist independently and not assembled into the device / apparatus / system. The computer-readable storage medium carries one or more programs, which, when executed, implement the delivery equipment management method according to the embodiments of this disclosure.

[0249] According to embodiments of this disclosure, the computer-readable storage medium can be a non-volatile computer-readable storage medium. Examples include, but are not limited to: portable computer disks, hard disks, random access memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), portable compact disk read-only memory (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination thereof. In this disclosure, the computer-readable storage medium can be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device.

[0250] For example, according to embodiments of this disclosure, a computer-readable storage medium may include the ROM 1002 and / or RAM 1003 described above and / or one or more memories other than ROM 1002 and RAM 1003.

[0251] Embodiments of this disclosure also include a computer program product comprising a computer program containing program code for performing the methods provided in the embodiments of this disclosure. When the computer program product is run on an electronic device, the program code is used to enable the electronic device to implement the delivery equipment management method provided in the embodiments of this disclosure.

[0252] When the computer program is executed by the processor 1001, it performs the functions defined in the system / apparatus of this disclosure embodiments. According to embodiments of this disclosure, the systems, apparatuses, modules, units, etc., described above can be implemented by computer program modules.

[0253] In one embodiment, the computer program may rely on a tangible storage medium such as an optical storage device or a magnetic storage device. In another embodiment, the computer program may also be transmitted and distributed in the form of signals over a network medium, and may be downloaded and installed via the communication section 1009, and / or installed from a removable medium 1011. The program code contained in the computer program can be transmitted using any suitable network medium, including but not limited to: wireless, wired, etc., or any suitable combination thereof.

[0254] According to embodiments of this disclosure, program code for executing the computer programs provided in embodiments of this disclosure can be written in any combination of one or more programming languages. Specifically, these computational programs can be implemented using high-level procedural and / or object-oriented programming languages, and / or assembly / machine languages. Programming languages ​​include, but are not limited to, languages ​​such as Java, C++, Python, "C", or similar programming languages. The program code can execute entirely on a user's computing device, partially on a user's device, partially on a remote computing device, or entirely on a remote computing device or server. In cases involving remote computing devices, the remote computing device can be connected to the user's computing device via any type of network, including a local area network (LAN) or a wide area network (WAN), or it can be connected to an external computing device (e.g., via the Internet using an Internet service provider).

[0255] The flowcharts and block diagrams in the accompanying drawings illustrate the architecture, functionality, and operation of possible implementations of systems, methods, and computer program products according to various embodiments of the present disclosure. In this regard, each block in a flowchart or block diagram may represent a module, segment, or portion of code containing one or more executable instructions for implementing a specified logical function. It should also be noted that in some alternative implementations, the functions indicated in the blocks may occur in a different order than those indicated in the drawings. For example, two consecutively indicated blocks may actually be executed substantially in parallel, and they may sometimes be executed in reverse order, depending on the functions involved. It should also be noted that each block in a block diagram or flowchart, and combinations of blocks in a block diagram or flowchart, may be implemented using a dedicated hardware-based system that performs the specified function or operation, or using a combination of dedicated hardware and computer instructions. Those skilled in the art will understand that the features described in the various embodiments of the present disclosure can be combined and / or combined in various ways, even if such combinations are not explicitly described in the present disclosure. In particular, the features described in the various embodiments of this disclosure may be combined and / or combined in various ways without departing from the spirit and teachings of this disclosure. All such combinations and / or combinations fall within the scope of this disclosure.

[0256] The embodiments of this disclosure have been described above. However, these embodiments are for illustrative purposes only and are not intended to limit the scope of this disclosure. Although various embodiments have been described above, this does not mean that the measures in the various embodiments cannot be used advantageously in combination. Various substitutions and modifications can be made by those skilled in the art without departing from the scope of this disclosure, and all such substitutions and modifications should fall within the scope of this disclosure.

Claims

1. A method for managing delivery equipment, applied to a first terminal device of a delivery object, the method comprising: In response to a binding operation triggered by the delivery recipient through the interactive interface of the first terminal device, a viewfinder is displayed through the interactive interface, wherein the viewfinder is used to display the identity information scanned by the first terminal device from the delivery device; the delivery device uses a temperature control device to control the temperature of the insulated area of ​​the delivery device; The identity information will be sent to the backend system of the delivery device, so that the backend system can bind the delivery object, the delivery order information of the delivery object, and the delivery device according to the identity information, and send the binding result to the delivery device and the first terminal device; the delivery item indicated by the delivery order information is placed in the insulated area; and If the binding result indicates that the binding is successful, the temperature information of the delivery equipment is displayed through the interactive interface.

2. The method of claim 1, wherein, The method further includes: In response to the delivery recipient's adjustment operation on the delivery order information displayed on the interactive interface, the system sends delivery order change information to the delivery equipment via the backend system, and obtains the temperature information after temperature adjustment according to the delivery order change information from the delivery equipment via the backend system. The temperature information after temperature adjustment is displayed through the interactive interface.

3. The method of claim 1, wherein, When the binding result indicates that the delivery object, the delivery order information, and the delivery device are successfully bound, the delivery device periodically sends the temperature information to the backend system. The method further includes: In response to receiving a fault warning message from the background system regarding the temperature information, the fault warning message is displayed through the interactive interface.

4. The method of claim 3, wherein, The step of responding to receiving a fault warning message from the backend system regarding the temperature information and displaying the fault warning message through the interactive interface includes: In response to receiving a fault warning message from the background system regarding the temperature information, if the fault warning message indicates that the temperature information meets a first temperature condition, the fault warning message is displayed through the interactive interface within a preset time period. When the fault warning information indicates that the temperature information meets the second temperature condition and / or the acquisition time of the temperature information meets the disconnection condition, the fault warning information is displayed through the interactive interface. In response to the delivery object's operation regarding the fault warning information, the display of the fault warning information is cancelled; wherein, the second temperature condition imposes a greater restriction on the temperature information than the first temperature condition.

5. The method of claim 4, wherein, The first temperature condition includes the temperature information deviating from the temperature threshold by a degree greater than a first threshold, and the second temperature condition includes the temperature information deviating from the temperature threshold by a degree greater than the first threshold, and the deviation duration being greater than a second threshold. The temperature threshold is determined based on the delivery items indicated in the delivery order information.

6. The method of claim 3, wherein, The method further includes: In response to receiving a hardware fault warning message from the backend system for the first terminal device, the hardware fault warning message and / or prompt message are displayed through the interactive interface; wherein, the prompt message is used to indicate that the delivery equipment is in a faulty state and / or to guide the delivery recipient to return the delivery equipment to the nearest repair station.

7. A method for managing delivery equipment, applied to delivery equipment equipped with a temperature control device, wherein the temperature control device is used to control the temperature of the insulated area of ​​the delivery equipment, the method comprising: Obtaining a binding result, wherein the binding result indicates whether the delivery object, the delivery order information of the delivery object, and the delivery device are successfully bound, and the delivery order information indicates that the delivery item is placed in the insulated area; the binding result is generated by the backend system of the delivery device after binding the delivery object, the delivery order information, and the delivery device according to the identity information of the delivery device, wherein the identity information is sent by the delivery object to the backend system after scanning the identity information set on the delivery device through a first terminal device; and When the binding result indicates that the delivery object, the delivery order information and the delivery equipment are successfully bound, the temperature control device is used to control the temperature of the insulation area of ​​the delivery equipment, and the temperature information is sent to the first terminal device at regular intervals via the background system.

8. The method of claim 7, wherein, The method further includes: In response to receiving delivery order change information, the adjusted temperature information is sent via the backend system to the first terminal device of the delivery recipient, wherein the delivery order change information is obtained from the backend system of the delivery device when the delivery order information of the delivery recipient changes.

9. The method of claim 7 or 8, wherein, The delivery device also includes a display screen, and the method further includes: When the binding result indicates that the delivery object, the delivery order information, and the delivery equipment are successfully bound, the temperature information of the insulated area is displayed on the display screen of the delivery equipment.

10. The method of claim 9, wherein, The delivery order information includes multiple items; the method also includes one of the following: According to the delivery order of the multiple delivery order information, the delivery status of the multiple delivery order information is displayed on the screen of the delivery equipment; In response to receiving delivery order change information, the display screen shows at least one of the following: the quantity delivery status and the delivery order sequence, adjusted according to the delivery order change information.

11. The method of claim 9, wherein, The method further includes: In response to receiving a fault warning message from the background system regarding the temperature information, the fault warning message is displayed on the screen.

12. The method according to claim 9, wherein, The delivery equipment includes the following multiple states: an inventory status indicating that the delivery equipment is ready to be dispatched; a delivery status indicating that the delivery equipment is waiting to be bound to the delivery object; an in-transit status indicating that the delivery equipment has been bound to the delivery object; and a fault status indicating that the delivery equipment has a fault that needs to be repaired. The method further includes at least one of the following: when the delivery equipment is in the inventory state, in response to receiving fault information determined by the background system based on a self-test command, displaying the fault information on the display screen; When the delivery equipment is in the inventory state, in response to receiving the verification pass information determined by the back-end system based on the self-check instruction, the inventory state is modified to the delivery state; When the delivery equipment is in the in-transit state, in response to receiving the fault warning information about the temperature information from the background system, the in-transit state is changed to the fault state; When the delivery equipment is in the fault state, in response to receiving maintenance completion information triggered by a third device of the maintenance object, the fault state is changed to the inventory state.

13. The method according to claim 7, wherein, The delivery order information includes multiple items; the method further includes: When multiple delivery order information indicates that the delivered items are in multiple delivery temperature ranges, the delivery temperature range with the lowest temperature requirement among the multiple delivered items is taken as the control temperature range; and The temperature control device is used to control the temperature of the insulation area according to the control temperature range.

14. A method for managing delivery equipment, applied to a second terminal device of an order recipient, the method comprising: In response to a viewing operation of the delivery order information displayed on the second terminal device, if the delivery order information, the delivery object for delivering the items indicated in the delivery order information, and the delivery equipment are successfully bound, the temperature information of the delivery equipment is displayed through the interactive interface of the second terminal device; The delivery order information, the delivery object, and the delivery device are generated by the back-end system of the delivery device after binding the delivery object, the delivery order information, and the delivery device according to the identity information of the delivery device. The identity information is sent by the delivery object to the back-end system after scanning the identity information set on the delivery device through the first terminal device.

15. The method according to claim 14, wherein, The method further includes: The second terminal device displays the delivery equipment's movement route and / or service guarantee information through its interactive interface. The movement route and / or freshness information is obtained from the delivery equipment via the backend system.

16. A method for managing delivery equipment, applied to a back-end system for delivery equipment, the method comprising: In response to receiving the identity information sent by the first terminal device of the delivery object, the delivery object and the delivery order information of the delivery object are bound to the delivery device according to the identity information, and the binding result is sent to the delivery device and the first terminal device; If the binding result indicates that the binding is successful, the temperature information of the delivery equipment can be displayed through the interactive interface of the first terminal device. The delivery items indicated by the delivery order information are placed in the insulated area of ​​the delivery equipment, and the delivery equipment uses its temperature control device to control the temperature of the insulated area.

17. A first terminal device, configured to: In response to a binding operation triggered by the delivery recipient through the interactive interface of the first terminal device, a viewfinder is displayed through the interactive interface, wherein... The viewfinder is used to display the identification information scanned by the first terminal device from the delivery device; the delivery device uses a temperature control device to control the temperature of the insulated area of ​​the delivery device; The identity information is sent to the backend system of the delivery device, so that the backend system binds the delivery object, the delivery order information of the delivery object, and the delivery device according to the identity information, and sends the binding result to the delivery device and the first terminal device; the delivery item indicated by the delivery order information is placed in the insulated area; as well as If the binding result indicates that the binding is successful, the temperature information of the delivery equipment is displayed through the interactive interface.

18. A delivery equipment, comprising a temperature control device, the temperature control device being used to control the temperature of the insulated area of ​​the delivery equipment; The delivery equipment is configured as follows: Retrieve the binding result, where, The binding result is used to characterize whether the delivery object, the delivery order information of the delivery object, and the delivery equipment are successfully bound together, and the delivery order information indicates that the delivery item is placed in the insulated area; The binding result is generated by the back-end system of the delivery equipment after binding the delivery object, the delivery order information and the delivery equipment according to the identity information of the delivery equipment. The identity information is sent by the delivery object to the back-end system after scanning the identity information set on the delivery equipment through the first terminal device. as well as When the binding result indicates that the delivery object, the delivery order information and the delivery equipment are successfully bound, the temperature control device is used to control the temperature of the insulation area of ​​the delivery equipment, and the temperature information is sent to the first terminal device at regular intervals via the background system.

19. A second terminal device, configured to: In response to a viewing operation of the delivery order information displayed on the second terminal device, if the delivery order information, the delivery object for delivering the items indicated in the delivery order information, and the delivery equipment are successfully bound, the temperature information of the delivery equipment is displayed through the interactive interface of the second terminal device; in, The delivery order information, the delivery object, and the delivery device are generated by the back-end system of the delivery device after binding the delivery object, the delivery order information, and the delivery device according to the identity information of the delivery device. The identity information is sent by the delivery object to the back-end system after scanning the identity information set on the delivery device through the first terminal device.

20. A back-end system for a delivery device, configured as follows: In response to receiving the identification information sent by the first terminal device of the delivery object, the delivery object, the delivery order information of the delivery object and the delivery device are bound together with the delivery device according to the identification information, and the binding result is sent to the delivery device and the first terminal device; if the binding result indicates that the binding is successful, the temperature information of the delivery device is displayed through the interactive interface of the first terminal device. in, The delivery item indicated by the delivery order information is placed in the insulated area of ​​the delivery equipment, and the delivery equipment uses its temperature control device to control the temperature of the insulated area.

21. A computer-readable storage medium having stored thereon executable instructions that, when executed by a processor, cause the processor to perform the method of any one of claims 1 to 6, or the method of any one of claims 7 to 13, or the method of any one of claims 14 to 15, or the method of claim 16.

22. A computer program product comprising a computer program that, when executed by a processor, implements the method according to any one of claims 1-6, or the method according to any one of claims 7-13, or the method according to any one of claims 14-15, or the method according to claim 16.

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