System

By integrating generative artificial intelligence and emotion engines in communication applications, the problem of lack of effective emergency response information in the existing technology is solved, and the user's function of quickly obtaining emergency response programs and timely contacting operators is realized, ensuring user safety.

JP2025054278AInactive Publication Date: 2025-04-07SOFTBANK GROUP CORP
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Patent Information

Application Number
JP2024165142
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Priority Date
2023-09-25
Filing Date
2024-09-24
Publication Date
2025-04-07
Estimated Expiration
Not applicable · inactive patent

AI Technical Summary

Technical Problem

The lack of effective first emergency information in the prior art makes it difficult for users to obtain appropriate emergency treatment when there is low emergency injury, and accessing medical institutions in the absence of information increases the burden on medical institutions.

Method used

By using a communications application as the front end, the user's hurt content is received as text and photos, and a generative artificial intelligence model is used to generate emergency responses based on the input content. The system also includes an emotion engine that identifies the user's emotional state through video and audio, and adjusts the urgency of emergency response based on emotions.

Benefits of technology

It enables users to quickly and accurately convey injuries information, generate appropriate emergency response procedures, and contact human operators in a timely manner in case of emergency to ensure user safety.

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Abstract

To provide a system.SOLUTION: A system comprises: means for using a messenger application as a frontend and receiving content about an injury from a user in the form of text and photographs; means for inputting a specific prompt sentence to a generative AI model and providing a response regarding first aid treatments on the basis of the content; means for estimating the urgency of the injury from the content by using the generative AI model and contacting a human operator when the urgency is higher than a specific value; an emotion engine for recognizing the user's emotions by collecting video and audio of the user; and means for complementing the urgency on the basis of the emotions.SELECTED DRAWING: Figure 1
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