Method

By providing comprehensive information about delayed vehicles and other vehicles on the same carrier or ship, the method addresses user dissatisfaction with delivery delays, improving the delivery experience by showing delays are systemic rather than isolated.

JP2025155391AInactive Publication Date: 2025-10-14TOYOTA JIDOSHA KK
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Patent Information

Application Number
JP2024059203
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-04-01
Publication Date
2025-10-14
Estimated Expiration
Not applicable · inactive patent

AI Technical Summary

Technical Problem

There is a need for improved technology in the delivery of vehicles purchased by users, particularly in addressing user dissatisfaction due to delivery delays.

Method used

A method that includes a terminal device acquiring and presenting information about a delayed vehicle and other vehicles on the same carrier or transport ship, providing details such as delivery dates, reasons for delay, and operational schedules, along with images, to inform users that delays are widespread, thereby reducing feelings of unfairness.

Benefits of technology

The method reduces user dissatisfaction by informing users that delivery delays are not isolated incidents, enhancing the overall delivery technology experience.

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Abstract

To improve a technique related to delivery of a vehicle purchased by a user.SOLUTION: When a date of delivery of a vehicle purchased by a user of a terminal 10 delays, a terminal device 10 acquires information on the vehicle, and information on other vehicle conveyed by the same carrier car or carrying vessel as the vehicle. The terminal device 10 presents the information on the vehicle and the information on the other vehicle to the user. The information on the vehicle includes a delayed delivery date for the vehicle, and an occurrence reason of the delay, and the information on the other vehicle includes an operation schedule of the carrier car or the carrying vessel, and an image obtained by photographing the vehicle and the other vehicle loaded in the carrier car or the carrying vessel.SELECTED DRAWING: Figure 2
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