Information processing system, information processing apparatus, information processing method, and program

Abstract

To enable medical consultation recommendations to be actively provided to patients.SOLUTION: An information processing system comprises: a prescription acquisition unit that acquires prescription information of a patient; a medical consultation recommendation information acquisition unit that acquires, as medical consultation recommendation information, a flag indicating presence or absence of a medical consultation recommendation to the patient to visit a medical institution and information for identifying a dispensing pharmacy that has implemented the medical consultation recommendation when the medical consultation recommendation is present; and a generation unit that generates a prescription transmission destination candidate list by changing at least one of a display position or a display mode of the dispensing pharmacy that has implemented the medical consultation recommendation among a plurality of candidate dispensing pharmacies that are transmission destinations of the prescription information on the basis of the medical consultation recommendation information.SELECTED DRAWING: Figure 5

Description

[Technical Field]

[0001] The present invention relates to an information processing system, an information processing device, an information processing method, and a program. [Background technology]

[0002] There are times when patients are unable to decide whether they should visit a medical institution for their illness or injury. Patients may also hesitate to visit a medical institution for various reasons, such as when they do not know which department to visit for their illness or injury, or when they dislike waiting at a medical institution. Patients may also purchase inappropriate over-the-counter (OTC) medicines on their own judgment without consulting a pharmacist or other medical professional, and wait and see. In such cases, patients may delay visiting a medical institution, which could worsen their illness or injury. For this reason, there is a need for pharmacists and other medical professionals to encourage patients to visit a medical institution.

[0003] For example, Patent Document 1 discloses a system that includes a server that can be accessed from a drug store terminal via a network and a database provided on the server. The database includes at least a customer information storage unit that stores customer information, including a record of interactions with customers when they receive health consultations at the drug store, linked to the customers; a purchase history storage unit that stores a customer's purchase history of OTC drugs at the drug store linked to the customers; and a medical interview result storage unit that stores a customer's answers to medical interview items supervised by a medical specialist linked to the customers. The server stores a medical interview result for a target customer based on the customer information stored in the customer information storage unit and the response record, and a medical interview result determined according to the symptoms of the target customer. The system disclosed includes a customer information determination unit that determines whether the response record contains a keyword that corresponds to the customer's symptoms, a purchase history determination unit that determines whether the target customer has purchased an OTC drug that corresponds to the customer's symptoms from the purchase history stored in the purchase history storage unit, and a medical interview result determination unit that determines whether the answer stored in the medical interview result storage unit is a question that requires caution. The server is configured to recommend the target customer to visit a medical institution when the customer information determination unit determines that the response record contains a keyword, the purchase history determination unit determines that an OTC drug that corresponds to the customer's symptoms has been purchased, and the medical interview result determination unit determines that the answer is a question that requires caution. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 7303517 Summary of the Invention [Problem to be solved by the invention]

[0005] However, in Patent Document 1, although it is possible to recommend a consultation based on the purchase history of OTC drugs, it is not possible to recommend a consultation before purchasing an OTC drug. Here, dispensing pharmacies can earn rewards by dispensing medicines. Dispensing pharmacies cannot earn rewards by encouraging patients to visit a doctor. For example, if a patient who has been encouraged to visit a doctor at one pharmacy visits a medical institution and then takes the prescription to another pharmacy, the dispensing pharmacy cannot earn a dispensing fee and only incurs the cost of dealing with the patient when encouraging them to visit a doctor. For these reasons, dispensing pharmacies do not actively encourage patients to visit a doctor. Thus, there was a problem in that patients could not be appropriately encouraged to visit the doctor.

[0006] The present invention has been made in consideration of the above circumstances, and its purpose is to provide an information processing system, an information processing device, an information processing method, and a program that can actively encourage patients to visit a doctor. [Means for solving the problem]

[0007] In order to solve the above-mentioned problems, one aspect of the present invention is an information processing system comprising: a prescription acquisition unit that acquires prescription information for a patient; a consultation recommendation information acquisition unit that acquires, as consultation recommendation information, a flag indicating whether or not the patient is recommended to visit a medical institution, and, if so, information identifying the dispensing pharmacy that made the recommendation; and a generation unit that, based on the consultation recommendation information, changes at least the display position or display mode of the dispensing pharmacy that made the recommendation to visit, from among multiple candidate dispensing pharmacies to which the prescription information is to be sent, to generate a list of candidate destinations for the prescription.

[0008] Another aspect of the present invention is an information processing device that includes: a consultation recommendation information acquisition unit that acquires, as consultation recommendation information, a flag indicating whether or not the patient has been recommended to visit a medical institution, and, if so, information identifying the dispensing pharmacy that made the recommendation; and a generation unit that generates a list of candidate destinations for prescription information by changing, based on the consultation recommendation information, at least the display position or display mode of the dispensing pharmacy that made the recommendation to visit a medical institution, among multiple candidate destinations for prescription information.

[0009] Another aspect of the present invention is an information processing method executed by a computer, the information processing method having: a consultation recommendation information acquisition step for acquiring, as consultation recommendation information, a flag indicating whether or not the patient has been recommended to visit a medical institution, and, if so, information identifying the dispensing pharmacy that made the recommendation; and a generation step for generating a list of candidate destinations for the prescription based on the consultation recommendation information by changing at least the display position or display mode of the dispensing pharmacy that made the recommendation to visit a medical institution, among multiple candidate destinations for prescription information.

[0010] Another aspect of the present invention is a program that causes a computer to execute the following steps: a consultation recommendation information acquisition unit step that acquires consultation recommendation information, including a flag indicating whether or not the patient has been recommended to visit a medical institution, and, if so, information identifying the dispensing pharmacy that made the recommendation; and a generation step that generates a list of candidate destinations for the prescription based on the consultation recommendation information by changing at least the display position or display mode of the dispensing pharmacy that made the recommendation to visit, among multiple candidate destinations for the prescription information. [Effects of the Invention]

[0011] As explained above, patients can be actively encouraged to visit a doctor. [Brief explanation of the drawings]

[0012] [Figure 1] 1 is a system configuration diagram showing an example of the configuration of an information processing system SYS according to a first embodiment of the present invention. [Figure 2] 1 is a block diagram showing an example of the configuration of a patient terminal device 1 according to the present embodiment. [Figure 3] 2 is a block diagram showing an example of the configuration of a pharmacy terminal device 2 according to the present embodiment. FIG. [Figure 4] 2 is a block diagram showing an example of the configuration of a medical institution terminal device 3 according to the present embodiment. FIG. [Figure 5]FIG. 2 is a block diagram showing an example of the configuration of an information processing device 4 according to the present embodiment. [Figure 6] FIG. 2 is a block diagram showing an example of the configuration of a patient database 5 according to the present embodiment. [Figure 7] FIG. 10 is a sequence diagram showing an example of a medical questionnaire response process in the information processing system SYS according to the present embodiment. [Figure 8] FIG. 10 is a sequence diagram showing an example of a medical questionnaire sharing process in the information processing system SYS according to the present embodiment. [Figure 9] 10 is a sequence diagram showing an example of a display position or display mode change process in the information processing system SYS according to the present embodiment. FIG. [Figure 10] 10 is a flowchart showing an example of information processing in the information processing system SYS according to the present embodiment. [Figure 11] FIG. 2 is a hardware configuration diagram showing an example of the hardware configuration of an information processing device 4 according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0013] (First embodiment) A first embodiment of the present invention will be described below with reference to the drawings.

[0014] The information processing system SYS is a system for allowing pharmacists and the like to encourage patients to visit a pharmacy. Specifically, the information processing system SYS acquires patient prescription information, acquires a flag indicating whether or not the patient is recommended to visit a medical institution, and, if so, acquires information specifying the dispensing pharmacy that made the recommendation as consultation recommendation information, and generates a list of candidate destinations for the prescription based on the consultation recommendation information by changing at least the display position or display mode of the dispensing pharmacy that made the recommendation among multiple candidate destinations for the prescription information. The information processing system SYS will be described in more detail.

[0015] FIG. 1 is a system configuration diagram showing an example of the configuration of an information processing system SYS according to the first embodiment of the present invention. The information processing system SYS includes a patient terminal device 1, a pharmacy terminal device 2, a medical institution terminal device 3, an information processing device 4, and a patient database 5. The patient terminal device 1, the pharmacy terminal device 2, the medical institution terminal device 3, the information processing device 4, and the patient database are connected to each other via a network NW so that they can communicate with each other.

[0016] The patient terminal device 1 is a terminal device used by a patient, such as a smartphone, tablet terminal, or PC. The patient fills out (inputs) a medical questionnaire about their illness or injury at a dispensing pharmacy. The medical questionnaire may be a paper questionnaire filled out by the patient that has been digitized by scanning or imaging, or it may be an electronic medical questionnaire on a medical questionnaire app, website, or the like. A pharmacist at the dispensing pharmacy determines whether or not to recommend a medical examination based on the medical questionnaire filled out by the patient. If the pharmacist at the dispensing pharmacy determines that a medical examination recommendation is necessary, the pharmacist recommends that the patient examine the pharmacy. The patient visits a medical institution based on the recommendation. After visiting the medical institution, the patient receives a prescription.

[0017] In this embodiment, an example of a case where a pharmacist at a dispensing pharmacy recommends a medical examination will be described, but this embodiment can also be applied to cases where a registered dietitian, registered salesperson, etc. provides health consultations and recommends a medical examination.

[0018] The prescription may be electronic data, an exchange number based on an electronic prescription, or paper media. The patient terminal device 1 acquires the prescription as prescription information. The prescription information may be electronic data of the prescription, a prescription image, or identification information for identifying the prescription, such as a two-dimensional code printed on the prescription. For example, if the prescription is paper media, the prescription image is acquired by photographing the prescription using an imaging unit included in the patient terminal device 1.

[0019] Upon acquiring the prescription information, the patient terminal device 1 transmits a request to display the delivery destination to the information processing device 4. The patient terminal device 1 acquires the list of candidate delivery destinations for the prescription acquired from the information processing device 4. The list of candidate delivery destinations for the prescription includes a plurality of dispensing pharmacies to which the prescription can be sent. The patient terminal device 1 displays the list of candidate delivery destinations for the prescription and allows the patient to select a dispensing pharmacy to send the prescription to.

[0020] In the list of candidate destinations for prescriptions displayed on the patient terminal device 1, the dispensing pharmacy that issued the recommendation to visit a pharmacy is displayed in a higher position than other dispensing pharmacies, or at the top if the list is displayed. Alternatively, in the list of candidate destinations for prescriptions displayed on the patient terminal device 1, the dispensing pharmacy that issued the recommendation to visit a pharmacy is displayed more highlighted than other pharmacies. Highlighting includes displaying the pharmacy in a larger size than other pharmacies, displaying the pharmacy name in bold, or displaying it with an icon indicating that the recommendation to visit a pharmacy has been received.

[0021] The pharmacy terminal device 2 is a terminal device such as a smartphone, tablet device, or PC used by patients or pharmacists at a dispensing pharmacy. The pharmacy terminal device 2 accepts input from patients into a medical questionnaire about their illness or injury. The pharmacist refers to the analysis results of the medical questionnaire by the information processing device 4 and determines whether or not to recommend the patient to see a doctor.

[0022] The pharmacy terminal device 2 accepts input of information from a pharmacist indicating whether or not the patient has been recommended to visit a doctor. Based on the input of information indicating whether or not the patient has been recommended to visit a doctor, the pharmacy terminal device 2 assigns a flag indicating whether or not a consultation has been recommended to the patient ID that identifies the patient, and stores the medical questionnaire in the patient database 5. The pharmacy terminal device 2 also receives prescription information sent from the patient terminal device 1.

[0023] The medical institution terminal device 3 is a terminal device used by medical staff such as medical clerks, doctors, and nurses at medical institutions. When the medical institution terminal device 3 accepts a patient for treatment, it queries the patient database 5 to see if the patient has been recommended to visit a doctor. If the patient has been recommended to visit a doctor, the medical institution terminal device 3 obtains a medical questionnaire from the patient database 5. The medical institution terminal device 3 also issues a prescription to the patient.

[0024] The information processing device 4 is a server device. When the information processing device 4 acquires a medical questionnaire from the pharmacy terminal device 2, it analyzes the medical questionnaire. The information processing device 4 performs display processing, such as determining which information from the analysis results to display. The information processing device 4 transmits the analysis results after display processing to the pharmacy terminal device 2.

[0025] Furthermore, based on receiving a request from the patient terminal device 1 to display the destination of prescription information, the information processing device 4 inquires with the patient database 5 about whether the patient should be recommended to visit the pharmacy. Depending on the inquiry result about whether the patient should be recommended to visit the pharmacy, the information processing device 4 changes at least the display position or display mode of the dispensing pharmacy that has recommended the patient to visit the pharmacy, among multiple candidate dispensing pharmacy destinations for prescription information, to generate a list of candidate destinations for the prescription. The information processing device 4 transmits the list of candidate destinations for the prescription to the patient terminal device 1.

[0026] The patient database 5 is a database that stores patient information. The patient database 5 stores the analysis results of the medical questionnaire by the information processing device 4 in association with the patient ID. The patient database 5 stores a flag assigned by the pharmacy terminal device 2 indicating whether or not the patient is recommended to visit a medical institution, information specifying the dispensing pharmacy that made the recommendation if a recommendation was made, in association with the patient ID, as consultation recommendation information. The information specifying the dispensing pharmacy is the pharmacy name, identification information for identifying the pharmacy, etc.

[0027] Next, the configuration of the patient terminal device 1 will be described in detail.

[0028] FIG. 2 is a block diagram showing an example of the configuration of the patient terminal device 1 according to this embodiment. The patient terminal device 1 includes a communication unit 11, an input unit 12, an output unit 13, a control unit 14, and a storage unit 15.

[0029] The communication unit 11 has a function of communicating with other devices in the information processing system SYS via a network. The communication unit 11 outputs various information and signals received from other devices to the control unit 14. The communication unit 11 also transmits various information and signals output from the control unit 14 to other devices.

[0030] The input unit 12 is an input device such as a mouse, a keyboard, a touch panel, a power button, and a setting button.

[0031] The output unit 13 is an output device such as a display unit and a speaker.

[0032] The control unit 14 has a function of controlling the patient terminal device 1. The control unit 14 includes a prescription acquisition unit 141, a display request unit 142, a list acquisition unit 143, and a delivery destination selection unit 144.

[0033] The prescription acquisition unit 141 acquires prescription information. The prescription information includes an electronic prescription issued from the medical institution terminal device 3, an exchange number based on the electronic prescription issued from the medical institution terminal device 3, and an image of the prescription obtained by capturing an image of a paper prescription issued from the medical institution terminal device 3 using an imaging unit. The prescription acquisition unit 141 stores the acquired prescription information in the storage unit 15.

[0034] The display request unit 142 transmits a delivery destination display request to the information processing device 4, requesting a list of candidate destinations for the prescription information from the information processing device 4, based on the prescription information acquired by the prescription acquisition unit 141.

[0035] The list acquisition unit 143 acquires a list of destination candidates from the information processing device 4 in response to the destination display request from the display request unit 142, and causes the output unit 13 to display the list.

[0036] The delivery destination selection unit 144 acquires the patient's selection result indicating to which of the dispensing pharmacies included in the delivery destination candidate list the prescription information is to be sent. The delivery destination selection unit 144 sends the prescription information stored in the storage unit 15 to the dispensing pharmacy selected by the patient (user) from the delivery destination candidate list.

[0037] The storage unit 15 stores prescription information 151.

[0038] Next, the configuration of the pharmacy terminal device 2 will be described.

[0039] FIG. 3 is a block diagram showing an example of the configuration of the pharmacy terminal device 2 according to this embodiment. Pharmacy terminal device 2 includes a communication unit 21, an input unit 22, an output unit 23, a control unit 24, and a storage unit 25.

[0040] The communication unit 21 has a function of communicating with other devices in the information processing system SYS via a network. The communication unit 21 outputs various information and signals received from other devices to the control unit 24. The communication unit 21 also transmits various information and signals output from the control unit 24 to other devices.

[0041] The input unit 22 is an input device such as a mouse, a keyboard, a touch panel, a power button, and a setting button.

[0042] The output unit 23 is an output device such as a display unit, a speaker, or the like.

[0043] The control unit 24 has a function of controlling the pharmacy terminal device 2. The control unit 24 includes a medical interview unit 241 , an analysis result acquisition unit 242 , a consultation recommendation flag setting unit 243 , and a prescription reception unit 244 .

[0044] The medical interview unit 241 reads out the medical interview data from the storage unit 25 and displays the medical interview on the output unit 23. The medical interview unit 241 accepts input of the medical interview form by the patient regarding the patient's illness or injury. The medical interview unit 241 transmits the medical interview form input by the patient to the information processing device 4.

[0045] The analysis result acquisition unit 242 acquires the analysis results of the medical questionnaire from the information processing device 4. The analysis result acquisition unit 242 causes the output unit 23 to display the analysis results.

[0046] The consultation recommendation flag assigning unit 243 determines whether or not the pharmacist should recommend a consultation based on the analysis result, and accepts input from the pharmacist as to whether or not to recommend a consultation based on the judgment result. The consultation recommendation flag assigning unit 243 assigns a consultation recommendation flag to the patient ID in accordance with the pharmacist's input, and transmits it to the patient database 5.

[0047] The prescription receiving unit 244 acquires prescription information from the patient terminal device 1. The prescription receiving unit 244 causes the output unit 23 to output the acquired prescription information.

[0048] The storage unit 25 stores medical questionnaire data 251. The medical questionnaire data 251 is, for example, a blank medical questionnaire.

[0049] Next, the configuration of the medical institution terminal device 3 will be described.

[0050] FIG. 4 is a block diagram showing an example of the configuration of the medical institution terminal device 3 according to this embodiment. The medical institution terminal device 3 includes a communication unit 31, an input unit 32, an output unit 33, a control unit , and a storage unit .

[0051] The communication unit 31 has a function of communicating with other devices in the information processing system SYS via a network. The communication unit 31 outputs various information and signals received from other devices to the control unit 34. The communication unit 31 also transmits various information and signals output from the control unit 34 to other devices.

[0052] The input unit 32 is an input device such as a mouse, a keyboard, a touch panel, a power button, and a setting button.

[0053] The output unit 33 is an output device such as a display unit, a speaker, or the like.

[0054] The control unit 34 has a function of controlling the medical institution terminal device 3. The control unit 34 includes a medical consultation reception unit 341 , a consultation recommendation inquiry unit 342 , and a prescription issuing unit 343 .

[0055] The medical treatment reception unit 341 receives the patient's medical treatment based on the reading of the patient's patient card, etc. The medical treatment reception unit 341 outputs reception information indicating that the medical treatment reception has been completed to the medical treatment recommendation inquiry unit 342.

[0056] When reception information is input, the consultation recommendation query unit 342 queries the patient database 5 to see whether the patient is recommended to visit a hospital. If the query result indicates that the patient is recommended to visit a hospital, the consultation recommendation query unit 342 acquires the results of the medical interview entered by the patient when the patient was recommended to visit a hospital from the patient database 5. The consultation recommendation query unit 342 stores the acquired medical interview results in the memory unit 35.

[0057] The prescription issuing unit 343 issues the prescription input by the doctor to the patient after the patient's medical treatment is completed.

[0058] The storage unit 35 stores the medical interview result 351 in association with the patient ID.

[0059] Next, the configuration of the information processing device 4 will be described.

[0060] FIG. 5 is a block diagram showing an example of the configuration of the information processing device 4 according to this embodiment. The information processing device 4 includes a communication unit 41, an input unit 42, an output unit 43, a control unit 44, and a storage unit 45.

[0061] The communication unit 41 has a function of communicating with other devices in the information processing system SYS via a network. The communication unit 41 outputs various information and various signals received from other devices to the control unit 44. The communication unit 41 also transmits various information and various signals output from the control unit 44 to other devices.

[0062] The input unit 42 is an input device such as a mouse, a keyboard, a touch panel, a power button, and a setting button.

[0063] The output unit 43 is an output device such as a display unit, a speaker, or the like.

[0064] The control unit 44 has a function of controlling the information processing device 4. The control unit 44 includes a medical interview analysis unit 441 , a medical consultation recommendation flag checking unit 442 , and a display processing unit 443 .

[0065] The medical interview analysis unit 441 acquires the patient's medical interview form from the pharmacy terminal device 2. The medical interview analysis unit 441 analyzes the acquired patient's medical interview form. The medical interview analysis unit 441 performs display processing on the analysis results and transmits the analysis results after display processing to the pharmacy terminal device 2. The medical interview analysis unit 441 also stores the analysis results after display processing in the patient database 5 in association with the patient ID.

[0066] When the consultation recommendation flag checking unit 442 receives a delivery destination display request from the patient terminal device 1, it checks the consultation recommendation flag of the patient against the patient database 5. As a response to the checking, the consultation recommendation flag checking unit 442 obtains information indicating whether or not a consultation is recommended and information specifying the pharmacy from the patient database 5. If a consultation is recommended, the consultation recommendation flag checking unit 442 outputs information specifying the pharmacy to the display processing unit 443.

[0067] When the display processing unit 443 acquires the information identifying the pharmacy, it references the pharmacy information stored in the storage unit 45 and generates a list of candidate prescription recipients using information on the identified pharmacy and other dispensing pharmacies. Specifically, the display processing unit 443 references the pharmacy information, extracts a predetermined number of pharmacies within a predetermined distance from the location of the identified pharmacy, and generates a list of candidate prescription recipients that includes the identified pharmacy and the predetermined number of pharmacies. In the list of candidate prescription recipients, at least either the display position or the display mode of the identified pharmacy is changed compared to the predetermined number of pharmacies.

[0068] For example, the display position may be a high position in a list of candidate prescription recipients, or a position that is easily visible to patients on a display screen based on the list of candidate prescription recipients. The display manner may be a display manner that highlights the dispensing pharmacy that has recommended a consultation more than other dispensing pharmacies.

[0069] The storage unit 45 stores pharmacy information 451.

[0070] Next, the configuration of the patient database 5 will be described.

[0071] FIG. 6 is a block diagram showing an example of the configuration of the patient database 5 according to this embodiment. The patient database 5 includes a communication unit 51, an input unit 52, an output unit 53, a control unit 54, and a storage unit 55.

[0072] The communication unit 51 has a function of communicating with other devices in the information processing system SYS via a network. The communication unit 51 outputs various information and various signals received from other devices to the control unit 54. The communication unit 51 also transmits various information and various signals output from the control unit 54 to other devices.

[0073] The input unit 52 is an input device such as a mouse, a keyboard, a touch panel, a power button, and a setting button.

[0074] The output unit 53 is an output device such as a display unit, a speaker, or the like.

[0075] The control unit 54 has a function of controlling the patient database 5 . The control unit 54 includes a medical interview result acquisition unit 541 , a medical examination recommendation flag acquisition unit 542 , and a collating unit 543 .

[0076] The medical interview result acquisition unit 541 acquires the analysis result of the medical interview sheet from the information processing device 4. The medical interview result acquisition unit 541 stores the analysis result of the medical interview sheet in the storage unit 55 in association with the patient ID.

[0077] The consultation recommendation flag acquisition unit 542 acquires the consultation recommendation flag from the pharmacy terminal device 2. The consultation recommendation flag acquisition unit 542 stores the consultation recommendation flag and the patient ID in the storage unit 55 in association with each other.

[0078] When the medical institution terminal device 3 inquires about whether or not the patient should be recommended to see a doctor, the collating unit 543 collates whether or not a consultation is recommended by referring to the consultation recommendation flag information stored in the storage unit 55. If a consultation is recommended, the collating unit 543 refers to the medical interview result information stored in the storage unit 55 and transmits the medical interview result information corresponding to the patient ID to the medical institution terminal device 3.

[0079] When the information processing device 4 inquires about the patient's consultation recommendation flag, the collating unit 543 collates whether or not a consultation is recommended by referring to the consultation recommendation flag information stored in the storage unit 55. If a consultation is recommended, the collating unit 543 transmits information indicating whether or not a consultation is recommended and information specifying the pharmacy to the information processing device 4. If a consultation is not recommended, the collating unit 543 transmits information indicating whether or not a consultation is recommended to the information processing device 4.

[0080] The storage unit 55 stores the consultation recommendation flag information 551 in association with the patient ID, and also stores the medical interview result information 552 in association with the patient ID.

[0081] Next, the flow of the medical questionnaire response process will be described.

[0082] FIG. 7 is a sequence diagram showing an example of a medical questionnaire response process in the information processing system SYS according to this embodiment. In step ST101, the pharmacy terminal device 2 accepts input of a medical questionnaire by a patient. Then, the pharmacy terminal device 2 executes the process of step ST102.

[0083] In step ST102, the pharmacy terminal device 2 transmits the inputted medical questionnaire to the information processing device 4. Next, the information processing device 4 executes the process of step ST103.

[0084] In step ST103, the information processing device 4 analyzes the medical questionnaire. Then, the information processing device 4 executes the process of ST104.

[0085] In step ST104, the information processing device 4 executes a display process for the analysis result of the medical questionnaire. Then, the information processing device 4 executes the process of step ST105.

[0086] In step ST105, the information processing device 4 transmits the analysis results of the displayed medical questionnaire to the patient database 5. Next, the patient database 5 executes the process of step ST106.

[0087] In step ST106, the patient database 5 stores the analysis result of the displayed medical questionnaire in the storage unit in association with the patient ID. Next, the information processing device 4 executes the process of step ST107.

[0088] In step ST107, the information processing device 4 transmits the analysis result of the displayed medical questionnaire to the pharmacy terminal device 2. Next, the pharmacy terminal device 2 executes the process of step ST108.

[0089] In step ST108, the pharmacy terminal device 2 displays the analysis result of the medical questionnaire that has been subjected to the display processing on the output unit. Next, the pharmacy terminal device 2 executes the processing of step ST109.

[0090] In step ST109, the pharmacy terminal device 2 receives an input of the pharmacist's determination result as to whether or not to recommend a consultation. Then, the pharmacy terminal device 2 executes the process of step ST110.

[0091] In step ST110, the pharmacy terminal device 2 associates the consultation recommendation flag with the patient ID and transmits it to the patient database 5. Next, the patient database 5 executes the process of step ST111.

[0092] In step ST111, the patient database 5 stores the consultation recommendation flag in the storage unit in association with the patient ID, after which the process in FIG.

[0093] Next, the flow of the medical questionnaire sharing process will be described.

[0094] FIG. 8 is a sequence diagram showing an example of a medical questionnaire sharing process in the information processing system SYS according to this embodiment. In step ST112, the medical institution terminal device 3 accepts the patient for medical treatment, and then executes the process of step ST113.

[0095] In step ST113, the medical institution terminal device 3 inquires about whether or not the patient is recommended to receive medical treatment in the patient database 5. Next, the patient database 5 executes the process of step ST114.

[0096] In step ST114, the patient database 5 refers to the storage unit to check the consultation recommendation flag of the patient corresponding to the patient ID, and then the patient database 5 executes the process of step ST115.

[0097] In step ST115, if there is a recommendation to have the patient examined, the patient database 5 transmits the analysis result of the medical questionnaire corresponding to the patient ID to the medical institution terminal device 3. Thereafter, the medical institution terminal device 3 executes the process of step ST116.

[0098] In step ST116, the medical institution terminal device 3 causes the output unit to output the analysis result of the medical questionnaire, and then ends the processing in FIG.

[0099] Next, the flow of the display position or display mode change process will be described.

[0100] FIG. 9 is a sequence diagram showing an example of a display position or display mode change process in the information processing system SYS according to this embodiment. In step ST117, the medical institution terminal device 3 issues a prescription. Next, the medical institution terminal device 3 executes the process of step ST118.

[0101] In step ST118, the medical institution terminal device 3 transmits the prescription to the patient terminal device 1 of the patient to whom the prescription has been issued. After that, the patient terminal device 1 executes the process of step ST119.

[0102] In step ST119, the patient terminal device 1 stores the prescription information in the storage unit 15. Thereafter, the patient terminal device 1 executes the process of step ST120.

[0103] In step ST120, the patient terminal device 1 transmits a delivery destination display request to the information processing device 4. After that, the information processing device 4 executes the process of step ST122.

[0104] In step ST122, the information processing device 4 inquires about whether or not the patient is recommended to receive medical treatment in the patient database 5. After that, the patient database 5 executes the process of step ST123.

[0105] In step ST123, the patient database 5 refers to the storage unit and checks the consultation recommendation flag corresponding to the patient ID, and then executes the process of step ST124.

[0106] In step ST124, the patient database 5 transmits the inquiry result regarding whether or not a consultation recommendation was made and information specifying the pharmacy that made the consultation recommendation to the information processing device 4. Thereafter, the information processing device 4 executes the process of step ST125.

[0107] In step ST125, the information processing device 4 generates a list of candidate destinations for the prescription by referring to the information identifying the pharmacy that recommended the patient to receive the consultation and the pharmacy information stored in the storage unit. Thereafter, the information processing device 4 executes the process of step ST126.

[0108] In step ST126, the information processing device 4 transmits the list of candidate destinations for the prescription to the patient terminal device 1. After that, the patient terminal device 1 executes the process of step ST127.

[0109] In step ST127, the patient terminal device 1 causes the output unit to output the list of candidate destinations for the prescription. After that, the patient terminal device 1 executes the process of step ST128.

[0110] In step ST128, the patient terminal device 1 accepts the selection of the delivery destination pharmacy by the patient (user) operation. After that, the patient terminal device 1 executes the process of step ST129.

[0111] In step ST129, the patient terminal device 1 transmits the prescription information stored in the storage unit to the pharmacy terminal device 2 of the selected pharmacy. After that, the pharmacy terminal device 2 executes the process of step ST130.

[0112] In step ST130, the pharmacy terminal device 2 accepts the prescription, and then the process in FIG.

[0113] In step ST126, the information processing device 4 may cause the patient terminal device 1 to display whether or not the prescription is for an injury or illness for which a consultation recommendation has been made, based on the acquisition of the display request from the patient terminal device 1 in step ST120 and the acquisition of the collation result in step ST124, and may transmit the dispensing pharmacy that made the consultation recommendation as a list of candidate destinations for the prescription, based on the patient's input that the prescription is for an injury or illness for which a consultation recommendation has been made, to the patient terminal device 1. Alternatively, the information processing device 4 may cause the patient terminal device 1 to display information about the dispensing pharmacy that made the consultation recommendation (for example, the pharmacy name), based on the patient's input that the prescription is for an injury or illness for which a consultation recommendation has been made.

[0114] Next, information processing in the information processing system SYS will be described.

[0115] FIG. 10 is a flowchart showing an example of information processing in the information processing system SYS according to this embodiment. In step S101, the pharmacy terminal device 2 accepts input of a medical questionnaire by a patient. The pharmacy terminal device 2 transmits the input medical questionnaire to the information processing device 4 and acquires the analysis results. Thereafter, the pharmacy terminal device 2 executes the process of step S103.

[0116] In step S103, the pharmacy terminal device 2 receives an input of the pharmacist's determination as to whether or not to recommend a medical examination. The pharmacy terminal device 2 transmits and stores the patient ID and a medical examination recommendation flag to the patient database 5. The patient database 5 then executes the process of step S105.

[0117] In step S105, the patient database 5 stores the patient ID and the consultation recommendation flag in association with each other. After that, the medical institution terminal device 3 and the information processing device 4 execute the process of step ST107.

[0118] In step S107, the medical institution terminal device 3 acquires the medical questionnaire of the patient who has been recommended to visit the hospital, and omits the need to enter the medical questionnaire again for that patient. Alternatively, the information processing device 4 generates a list of candidate destinations for the patient who has been recommended to visit the hospital, in which the display position or display mode of the pharmacy that made the recommendation has been changed, and transmits the list to the patient terminal device 1. Thereafter, the processing related to FIG. 10 ends.

[0119] If it is not confirmed that the patient will visit a medical institution after receiving the recommendation to visit a medical institution, the information processing device 4 may send a notification encouraging the patient to visit a medical institution to the patient terminal device 1. Specifically, the patient database 5 further stores information on whether or not there has been an inquiry about the recommendation to visit a medical institution flag information from the medical institution terminal device 3, and the information processing device 4 periodically refers to the recommendation to visit a medical institution flag information stored in the patient database 5 and information on whether or not there has been an inquiry about the recommendation to visit a medical institution flag information from the medical institution terminal device 3, and sends a notification encouraging the patient to visit a medical institution to the patient terminal device 1 of a patient who has been recommended to visit a medical institution and has not had an inquiry about the recommendation to visit a medical institution flag information from the medical institution terminal device 3.

[0120] After the patient has been recommended to visit a doctor, the comments of the pharmacist who recommended the visit may be notified to the patient terminal device 1. Specifically, the patient database 5 further stores the pharmacist's comments, and when the pharmacist recommends a visit, the pharmacy terminal device 2 stores the visit recommendation flag information and the pharmacist's comments in the patient database 5. Based on the pharmacist's comments being registered in the patient database 5, the information processing device 4 transmits the pharmacist's comments to the patient terminal device 1 of the patient with the patient ID corresponding to the pharmacist's comments, and causes the patient terminal device 1 to display the pharmacist's comments.

[0121] Next, the hardware configuration of the information processing device 4 will be described.

[0122] The information processing device 4 is configured to include a CPU 401, a drive unit 402, a storage medium 403, an input unit 404, an output unit 405, a ROM (Read Only Memory) 406, a RAM (Random Access Memory) 407, an auxiliary storage unit 408, and an interface unit 409.

[0123] The CPU 401, drive unit 402, input unit 404, output unit 405, ROM 406, RAM 407, auxiliary storage unit 408, and interface unit 409 are interconnected via a bus. The CPU 401 referred to here refers to a processor in general, and includes not only a device called a CPU in the narrow sense, but also, for example, a GPU, a DSP, etc. The CPU 401 referred to here is not limited to being realized by a single processor, but may be realized by combining multiple processors of the same or different types.

[0124] The CPU 401 controls the information processing device 4 by reading and executing programs stored in the auxiliary storage unit 408, ROM 406, and RAM 407, and by reading various data stored in the auxiliary storage unit 408, ROM 406, and RAM 407 and writing the various data to the auxiliary storage unit 408 and RAM 407. The CPU 401 also reads various data stored in the storage medium 403 via the drive unit 402 and writes the various data to the storage medium 403. The storage medium 403 is a portable storage medium such as a magneto-optical disk, a flexible disk, or a flash memory, and stores various data. The drive unit 402 is a device that reads and writes data from and to a storage medium 403 such as an optical disk drive, a flexible disk drive, or a flash memory.

[0125] The input unit 404 is an input device such as a mouse, a keyboard, a touch panel, a power button, a setting button, and an infrared receiver. The output unit 405 is an output device such as a display unit and a speaker. The ROM 406 and RAM 407 store programs for operating the various functional units of the information processing device 4 and various data.

[0126] The auxiliary storage unit 408 is a hard disk drive, a flash memory, or the like, and stores programs for operating each functional unit of the information processing device 4 and various data. The interface unit 409 has a communication interface and is connected to the network NW or other devices in the information processing system SYS via wire or wirelessly.

[0127] For example, the communication unit 41 in the functional configuration of the information processing device 4 in the above-mentioned Figure 5 corresponds to the interface unit 409 in Figure 11, the input unit 42 in Figure 5 corresponds to the input unit 404 in Figure 11, the output unit 43 in Figure 5 corresponds to the output unit 405 in Figure 11, the control unit 44 in Figure 5 corresponds to the CPU 401 in Figure 11, and the memory unit 45 in Figure 5 corresponds to the memory medium 403, ROM 406, RAM 407, auxiliary memory unit 408, etc. in Figure 11.

[0128] As described above, the information processing system SYS according to this embodiment includes a prescription acquisition unit (prescription acquisition unit 141) that acquires prescription information for a patient, a consultation recommendation information acquisition unit (consultation recommendation flag matching unit 442) that acquires, as consultation recommendation information, a flag indicating whether or not the patient has been recommended to visit a medical institution, and, if so, information identifying the dispensing pharmacy that made the recommendation, and a generation unit (display processing unit 443) that generates a list of candidate destinations for the prescription based on the consultation recommendation information by changing at least the display position or display mode of the dispensing pharmacy that made the recommendation to visit, among multiple candidate dispensing pharmacies to which the prescription information is to be sent.

[0129] In this way, the pharmacy that recommended the patient to visit the clinic can be encouraged to send the patient's prescription, which will encourage the pharmacy to actively encourage the patient to visit the clinic.

[0130] The display position is a high position in the list of candidate recipients of the prescription, or a position that is easy for the patient to see on the display screen based on the list of candidate recipients of the prescription. The display mode is a display mode in which the dispensing pharmacy that has recommended a patient to undergo a medical examination is emphasized more than the other dispensing pharmacies.

[0131] This makes it possible to encourage the pharmacy that recommended the patient to visit the clinic to send the prescription.

[0132] The medical institution further includes a medical questionnaire acquisition unit that acquires a medical questionnaire from a patient when encouraging the patient to visit a medical institution, and a medical questionnaire transmission unit that transmits the medical questionnaire to a medical institution that the patient visits in response to the recommendation.

[0133] This eliminates the need for patients to fill out questionnaires multiple times, improving convenience for patients.

[0134] In addition, medical institutions may set up dedicated appointment slots for patients who have been recommended to visit a hospital and implement priority reservations. In this case, for example, the patient database 5 manages the appointment slots and reservation information, and the information processing device 4 queries the patient database 5 to see if a consultation is recommended, and then reads out the priority slots based on the query results and makes a priority reservation based on the patient's desired date and time for the priority slot.

[0135] By doing this, medical institutions that patients visit as a result of recommendation can make priority appointments, so they can encourage patients to visit.In addition, since opportunities to implement recommendation to visit a patient can be improved, opportunities to visit a patient can be improved.

[0136] The embodiments of the present invention have been described in detail above with reference to the drawings, but the specific configuration is not limited to that described above, and various design changes can be made within the scope of the gist of the present invention.

[0137] The program running on the information processing device 4 according to one aspect of the present invention may be a program that controls one or more processors, such as a central processing unit (CPU), to implement the functions described in the above-described embodiments and modifications of the present invention (a program that causes a computer to function). The term "computer" as used herein also includes quantum computers. Information handled by each of these devices may be temporarily stored in random access memory (RAM) during processing, and then stored in various storage devices such as flash memory and hard disk drives (HDDs), and may be read, modified, or written by the CPU or the like as needed.

[0138] Note that part or all of the information processing device 4 in each of the above-described embodiments and modifications may be implemented by a computer having one or more processors. In this case, the control functions may be implemented by recording a program for implementing the control functions on a computer-readable recording medium, and reading and executing the program recorded on the recording medium into a computer system.

[0139] The term "computer system" used here refers to a computer system built into the information processing device 4, and includes hardware such as an OS and peripheral devices. Also, the term "computer-readable recording medium" refers to portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, as well as storage devices such as hard disks built into the computer system.

[0140] Furthermore, the term "computer-readable recording medium" may include a medium that dynamically stores a program for a short period of time, such as a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line, or a medium that stores a program for a fixed period of time, such as volatile memory within a computer system that serves as a server or client in such a case. The program may also be one that realizes part of the above-mentioned functions, or one that can realize the above-mentioned functions in combination with a program already stored in the computer system.

[0141] Furthermore, part or all of the information processing device 4 in each of the above-described embodiments and modifications may be realized as an LSI, which is typically an integrated circuit, or as a chipset. Furthermore, each functional block of the information processing device 4 in each of the above-described embodiments and modifications may be individually formed into a chip, or part or all of them may be integrated into a chip. The integrated circuit implementation method is not limited to LSI, and may be realized using a dedicated circuit and / or a general-purpose processor. Furthermore, if an integrated circuit implementation technology that replaces LSI emerges due to advances in semiconductor technology, it is also possible to use an integrated circuit based on that technology.

[0142] While the embodiments and modifications have been described above in detail with reference to the drawings as one aspect of the present invention, the specific configuration is not limited to the embodiments and modifications, and design changes within the scope of the present invention are also included. Furthermore, various modifications of one aspect of the present invention are possible within the scope of the claims, and embodiments obtained by appropriately combining the technical means disclosed in different embodiments are also included in the technical scope of the present invention. Furthermore, configurations in which elements described in the above embodiments and modifications are substituted with elements that achieve the same effect are also included. [Explanation of symbols]

[0143] 1. Patient terminal device 11 Communications Department 12 Input section 13 Output section 14 Control Unit 141 Prescription Acquisition Department 142 Display request section 143 List Acquisition Section 144 Destination selection section 15 Storage section 151 Prescription Information 2. Pharmacy terminal equipment 21 Communications Department 22 Input section 23 Output section 24 Control Unit 241 Interview Department 242 Analysis result acquisition part 243 Medical Examination Recommendation Flag Assignment Unit 244 Prescription Reception Department 25 Memory section 251 Questionnaire Data 3 Medical institution terminal equipment 31 Communications Department 32 Input section 33 Output section 34 Control Unit 341 Medical Reception 342 Medical Examination Recommendation Inquiry Department 343 Prescription Department 35 Storage section 351 Interview results 4. Information processing equipment 41 Communications Department 42 Input section 43 Output section 44 Control Unit 441 Interview Analysis Department 442 Medical Examination Recommendation Flag Verification Unit 443 Display Processing Unit 45 Storage section 451 Pharmacy Information 5. Patient database 51 Communications Department 52 Input section 53 Output section 54 Control Unit 541 Interview result acquisition department 542 Medical Examination Recommendation Flag Acquisition Unit 543 Matching Unit 55 Storage section 551 Medical Examination Recommendation Flag Information 552 Interview result information 401 CPU 402 Drive Unit 403 Storage medium 404 Input section 405 Output Section 406 ROM 407 RAM 408 Auxiliary storage 409 Interface Section SYS Information Processing System

Claims

1. a prescription acquisition unit that acquires prescription information of a patient; a consultation recommendation information acquisition unit that acquires, as consultation recommendation information, a flag indicating whether or not the patient is recommended to visit a medical institution, and, if so, information specifying the dispensing pharmacy that has made the consultation recommendation; a generating unit that generates a list of candidate destinations of the prescription by changing at least one of the display position or display mode of the dispensing pharmacy that has implemented the consultation recommendation among a plurality of candidate dispensing pharmacies to which the prescription information is to be transmitted based on the consultation recommendation information; An information processing system comprising:

2. The display position is a high position in the list of candidate destinations of the prescription, or a position that is easily visible to the patient on a display screen based on the list of candidate destinations of the prescription. The information processing system according to claim 1 .

3. The display mode is a display mode that highlights the dispensing pharmacy that has implemented the consultation recommendation more than other dispensing pharmacies. The information processing system according to claim 1 .

4. a medical questionnaire acquisition unit that acquires a medical questionnaire from the patient when recommending a medical examination to the patient; a medical questionnaire sending unit that sends the medical questionnaire to a medical institution that the patient has visited in response to the recommendation; The information processing system of claim 1 , further comprising:

5. Priority reservations are available at medical institutions where patients are encouraged to visit. The information processing system according to claim 1 .

6. The medical consultation recommendation information acquisition unit sends a notification to the patient recommending that the patient visit a medical institution when it is not possible to confirm that the patient has visited a medical institution that has received a medical consultation recommendation. The information processing system according to claim 1 .

7. The consultation recommendation information acquisition unit notifies the patient of comments from the pharmacist who recommended the patient to consult a doctor. The information processing system according to claim 1 .

8. The generation unit notifies the patient of information about the pharmacy that implemented the consultation recommendation based on the fact that the prescription information is prescription information for the injury or illness for which the consultation recommendation was made. The information processing system according to claim 1 .

9. a consultation recommendation information acquisition unit that acquires, as consultation recommendation information, a flag indicating whether or not a consultation recommendation has been made to a medical institution for the patient, and, if a consultation recommendation has been made, information identifying the dispensing pharmacy that has made the consultation recommendation; a generating unit that generates a list of candidate destinations of the prescription by changing at least the display position or display mode of the dispensing pharmacy that has implemented the consultation recommendation among a plurality of candidate dispensing pharmacy destinations of the prescription information based on the consultation recommendation information; An information processing device comprising:

10. An information processing method executed by a computer, a consultation recommendation information acquisition step of acquiring, as consultation recommendation information, a flag indicating whether or not the patient is recommended to visit a medical institution, and, if so, information identifying the dispensing pharmacy that has made the consultation recommendation; a generating step of generating a list of candidate destinations of the prescription by changing at least one of the display position or display mode of the dispensing pharmacy that has implemented the consultation recommendation among a plurality of candidate dispensing pharmacy destinations of the prescription information based on the consultation recommendation information; An information processing method comprising:

11. On the computer, a consultation recommendation information acquisition unit step for acquiring, as consultation recommendation information, a flag indicating whether or not a consultation recommendation is made to a medical institution for the patient, and, if a consultation recommendation is made, information specifying the dispensing pharmacy that made the consultation recommendation; a generating step of generating a list of candidate destinations of the prescription by changing at least one of the display position or display mode of the dispensing pharmacy that has implemented the consultation recommendation among a plurality of candidate dispensing pharmacy destinations of the prescription information based on the consultation recommendation information; A program to execute.

Images