Management system, management method, and management program

Abstract

To provide a management system for improving the efficiency of the management task of a person to be cared in a home care service.SOLUTION: A management system includes a storage unit that stores information related to a care recipient who uses a home-based care service, information related to a use date of the home-based care service of the care recipient, and information related to a specific member related to the care recipient in association with each other, and a notification unit that notifies, on a day before the use date, a terminal of the specific member related to the care recipient who uses the home-based care service on the use date of the home-based care service of information related to use of the home-based care service of the care recipient on the use date.SELECTED DRAWING: Figure 13

Description

[Technical Field]

[0001] The present invention relates to a management system, a management method, and a management program. [Background technology]

[0002] Japan has seen a remarkable increase in life expectancy due to improvements in living standards, sanitary conditions, and medical standards that came with the rapid economic growth after the war. This, combined with a declining birth rate, has led to an aging society with a high aging rate. In such an aging society, it is expected that the number of elderly people who require nursing care due to illness, injury, aging, and other factors will increase.

[0003] Facilities that provide nursing care services include residential nursing care facilities, day care facilities, and home-visit nursing care facilities. Residential nursing care facilities are facilities where elderly people stay and live. Day care facilities are facilities where elderly people visit the facility to receive nursing care services. Home-visit nursing care facilities are facilities where caregivers visit elderly people's homes to provide nursing care services. Day care facilities and home-visit nursing care facilities are included in home-based nursing care facilities, and home-based nursing care facilities provide home-based nursing care services.

[0004] The following prior art is disclosed in Patent Document 1: The system accepts input of care schedules for multiple care recipients who make up a unit group in a nursing care facility, and aggregates the workload of the care staff required for the unit group based on the input care schedule. The system compares and analyzes the aggregated workload with the labor input of the care staff assigned to the unit group. This makes it easy to accurately allocate care staff or adjust shifts for each unit group. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 2022-71789 Summary of the Invention [Problem to be solved by the invention]

[0006] However, when managing care recipients who use home-based care services, it is necessary to manage each care recipient individually, and therefore there is a need to improve the efficiency of the management work for care recipients who use home-based care services.The above prior art cannot address the improvement of the efficiency of the management work for care recipients in home-based care services, where the concept of unit groups does not exist.

[0007] The present invention has been made to solve the above-mentioned problems, and an object of the present invention is to provide a management system, a management method, and a management program that can realize efficient management of care recipients in home care services. [Means for solving the problem]

[0008] The above-mentioned problems of the present invention are solved by the following means.

[0009] (1) A management system having a memory unit that stores information about a care recipient who uses home-based care services, information about the date on which the care recipient will use the home-based care services, and information about a specific member related to the care recipient, in association with each other; and a notification unit that, on a day prior to the date of use, notifies a terminal of the specific member related to the care recipient who will use the home-based care services on the date of use regarding the use of the home-based care services by the care recipient who will use the home-based care services on the date of use.

[0010] (2) The management system described in (1) above, wherein the information regarding the date of use is a specific day of the week, and the management system has a calculation unit that calculates the date of use of the home-based care service for the care recipient from the specific day of the week that is the information regarding the date of use as information regarding the use of the home-based care service for the care recipient.

[0011] (3) The management system described in (1) above, wherein the information regarding the date of use is a specific date, and the notification unit notifies the specific date, which is the information regarding the date of use, as information regarding the care recipient's use of the home-based care service.

[0012] (4) The management system according to (1) above, wherein the home-based care service is at least one of day care, day care, home care, visiting nursing, and regular patrols.

[0013] (5) The management system described in (1) above, wherein the information regarding the specific member related to the care recipient is at least one of information identifying the care recipient, information identifying the family of the care recipient, and information identifying the staff in charge of the care recipient.

[0014] (6) The management system described in (1) above, wherein the information regarding the care recipient's use of the home care service includes at least the planned date of use and the time of visit.

[0015] (7) The management system described in (6) above, wherein the information regarding the care recipient's use of the home care service further includes information for confirming use and inquiring about changes to use.

[0016] (8) The management system described in (1) above further has a display unit that displays a screen displaying a list of the care recipients scheduled to use the facility on the day before or on the day of use.

[0017] (9) The management system described in (1) above, wherein the memory unit stores information about the staff in charge of the care recipient and the time when the care recipient will use the home-based care service, and further includes a schedule creation unit that creates a schedule for the staff to be in charge of the home-based care service based on the time when the care recipient will use the home-based care service.

[0018] (10) The management system described in (1) above, wherein the notification unit notifies the family of the care recipient of information regarding the usage history of the home care service after the home care service is used.

[0019] (11) A management method comprising the steps of: (a) associating and storing in a memory unit information about a care recipient who uses a home-based care service, information about the date on which the care recipient will use the home-based care service, and information about a specific member associated with the care recipient; and (b) notifying, on a day prior to the date of use, a terminal of the specific member associated with the care recipient who will use the home-based care service on the date of use, of information about the use of the home-based care service by the care recipient who will use the home-based care service on the date of use.

[0020] (12) The management method described in (11) above, wherein the information regarding the date of use is a specific day of the week, and includes a step (c) of calculating the date of use of the home-based care service for the care recipient as information regarding the use of the home-based care service for the care recipient from the specific day of the week that is the information regarding the date of use.

[0021] (13) The information regarding the date of use is a specific date, and in step (b), the specific date, which is information regarding the date of use, is notified as information regarding the care recipient's use of the home-based care service.

[0022] (14) The management method according to (11) above, wherein the home-based care service is at least one of day care, day care, home care, visiting nursing, and regular visits.

[0023] (15) The management method described in (11) above, wherein the information regarding the specific member related to the care recipient is at least one of information identifying the care recipient, information identifying the family of the care recipient, and information identifying the staff in charge of the care recipient.

[0024] (16) The management method described in (11) above, wherein the information regarding the care recipient's use of the home care service includes at least the planned date of use and the time of visit.

[0025] (17) A management method as described in (16) above, wherein the information regarding the care recipient's use of the home care service further includes information for confirming use and inquiring about changes to use.

[0026] (18) The management method described in (11) above further comprises a step (d) of displaying a screen on the day before or on the day of the use date, which screen displays a list of the care recipients who are scheduled to use the facility on the use date.

[0027] (19) The management method described in (11) above, wherein step (a) further includes step (e) of storing information about the staff in charge of the care recipient and the time when the care recipient will use the home-based care service, and creating a schedule for the staff to be in charge of the home-based care service based on the time when the care recipient will use the home-based care service.

[0028] (20) The management method described in (11) above, further comprising a step (f) of notifying the family of the care recipient of information regarding the use of the home care service after the home care service is used.

[0029] (21) A management program for executing the management method according to any one of (11) to (20) above by a computer. [Effects of the Invention]

[0030] Information about a care recipient using home care services, information about the date the care recipient will use the home care services, and information about a specific member associated with the care recipient are stored in association with each other. Then, on the day before the date of use, information about the care recipient's use of the home care services is notified to the mobile device of the specific member associated with the care recipient. This makes it possible to improve the efficiency of management work for care recipients in home care services. [Brief explanation of the drawings]

[0031] Advantages and features provided by one or more embodiments of the present invention will be more fully understood from the following detailed description and the accompanying drawings, which are for purposes of illustration only and are not intended to be limiting. [Figure 1] FIG. 1 is a diagram illustrating an overall configuration of an information processing system. [Figure 2] FIG. 2 is a block diagram showing a schematic configuration of a server. [Figure 3] FIG. 2 is a block diagram showing the functions of a control unit. [Figure 4] FIG. 10 is a diagram showing an example of a screen displaying a list of information about the care recipient, information about the date of use, and related member information. [Figure 5] FIG. 10 is a diagram showing an example of a user information correction screen. [Figure 6] FIG. 10 is a diagram showing an example of a screen displaying information about usage displayed on a mobile terminal of a family member of a care recipient, who is a specific member. [Figure 7] FIG. 10 is a diagram showing an example of a screen displaying a list of care recipients scheduled to use the facility on the day of use. [Figure 8] FIG. 10 is a diagram showing an example of a schedule in which staff are in charge of home care services. [Figure 9] FIG. 10 is a diagram showing an example of a screen showing a schedule of use of home care services for each care recipient. [Figure 10] FIG. 2 is a block diagram showing a schematic configuration of a mobile terminal. [Figure 11]FIG. 1 is an explanatory diagram illustrating an example of a usage form of an information processing system. [Figure 12] 10 is a flowchart showing the operation of the server. [Figure 13] 10 is a flowchart showing the operation of the server. DETAILED DESCRIPTION OF THE INVENTION

[0032] Hereinafter, a management system, a management method, and a management program according to an embodiment of the present invention will be described with reference to the accompanying drawings. However, the scope of the present invention is not limited to the disclosed embodiment. In the drawings, identical elements are designated by the same reference numerals, and duplicate explanations will be omitted. Furthermore, the dimensional proportions in the drawings are exaggerated for the sake of explanation and may differ from the actual proportions.

[0033] In this specification, the term "care recipient" broadly includes care recipients who receive care such as nursing care, care, rehabilitation, etc. The term "care recipient" includes, for example, people who need care, people who need support, and patients.

[0034] FIG. 1 is a diagram showing the overall configuration of an information processing system 1. As shown in FIG. 1, the information processing system 1 includes a server 10, a fixed terminal 20, and one or more mobile terminals 30. These are connected to each other so as to be able to communicate with each other via a network 40, such as a LAN (Local Area Network), a telephone network, or a data communication network, either wired or wirelessly. The network 40 may include a repeater that relays communication signals. In the example shown in FIG. 1, the server 10, the mobile terminal 30, and the fixed terminal 20 are connected to each other so as to be able to communicate with each other via a network 40, such as a wireless LAN (for example, a LAN conforming to the IEEE 802.11 standard) that includes an access point 41. The mobile terminal 30 constitutes a terminal.

[0035] The mobile terminal 30 may be carried by at least one of the care recipient 60 who uses the home care service, the staff member 50 who is in charge of caring for the care recipient, and the family of the care recipient. The mobile terminal 30 may also be carried by a care manager who is in charge of the care recipient 60 who uses the home care service.

[0036] The information processing system 1 may be configured only by the server 10. The information processing system 1 configures a management system.

[0037] The server 10 and the fixed terminal 20 are preferably installed in buildings such as elderly care facilities and hospitals. The server 10 may be configured as an on-premise server or a cloud server. The server 10 may also be configured as a stand-alone PC (Personal Computer).

[0038] (Server 10) 2 is a block diagram showing a schematic configuration of the server 10. The server 10 includes a control unit 11, a communication unit 12, and a storage unit 13. These components are interconnected by a bus. The server 10 constitutes an information processing device.

[0039] The control unit 11 is configured with a CPU (Central Processing Unit) and memories such as RAM (Random Access Memory) and ROM (Read Only Memory), and controls each part of the server 10 and performs arithmetic processing according to a program.

[0040] The communication unit 12 is an interface for communicating with other devices including, for example, the fixed terminal 20 and the mobile terminal 30 via the network 40, and may be, for example, a LAN card.

[0041] The storage unit 13 is configured by a hard disk drive (HDD), a solid state device (SSD), etc. The storage unit 13 stores various programs and various data.

[0042] 3 is a block diagram showing the functions of control unit 11. By executing a program, control unit 11 functions as reception unit 111, memory control unit 112, calculation unit 113, notification unit 114, display unit 115, and schedule creation unit 116. Memory control unit 112, together with memory unit 13, constitutes a memory unit.

[0043] The reception unit 111 receives input of information about the care recipient 60 who uses the home care service, information about the date the care recipient 60 uses the home care service, and information about specific members related to the care recipient 60. Hereinafter, information about the care recipient 60 who uses the home care service will also be simply referred to as "information about the care recipient." Information about the date the care recipient 60 uses the home care service will also be simply referred to as "information about the date of use." Information about specific members related to the care recipient 60 will also be simply referred to as "related member information." Specific members related to the care recipient 60 will also be simply referred to as "specific members." The specific members may be at least one of the care recipient 60, the family of the care recipient 60, and the staff in charge of the care recipient 60.

[0044] The home care service may be at least one of day care, day care, home care, visiting nursing, and regular visits.

[0045] The information about the care recipient, the information about the date of use, and the related member information may be input into the fixed terminal 20 by the manager of the nursing care facility, and transmitted from the fixed terminal 20 to the server 10, whereby the reception unit 111 receives it. The information about the care recipient, the information about the date of use, and the related member information may be input into the mobile terminal 30 of the staff member 50 by the staff member 50, and transmitted from the mobile terminal 30 to the server 10, whereby the reception unit 111 receives it.

[0046] The information relating to the care recipient includes information identifying the care recipient 60 and information identifying the care manager in charge of the care recipient. The information identifying the care recipient includes the name, ID, etc. of the care recipient 60. The information identifying the care manager in charge of the care recipient 60 includes the name, ID, etc. of the care manager.

[0047] The information about the date of use includes a specific day of the week, a specific date, etc. The specific day of the week is the day on which the home care service is used. The specific day of the week is, for example, Monday, Wednesday, and Friday. The specific day is the specific date on which the home care service is used, for example, the year, month, and day.

[0048] The related member information may be at least one of information identifying the care recipient 60, information identifying the family of the care recipient 60, and information identifying the staff member in charge of the care recipient 60. The related member information may also be the IP addresses of the mobile terminals 30 of the care recipient 60, the family of the care recipient 60, and the staff member in charge of the care recipient 60.

[0049] The storage control unit 112 stores the information about the care recipient, the information about the date of use, and the related member information in the storage unit 13 in association with each other.

[0050] FIG. 4 is a diagram showing an example of a screen displaying a list of information about the care recipient, information about the date of use, and related member information.

[0051] In the example of FIG. 4, the name of the care recipient 60, which is information about the care recipient, is displayed as the user name. A specific day of the week, which is information about the date of use, is displayed as the day of use. Also, a "Details" button is displayed for displaying the number of family members of the care recipient 60 and details about the family members. By selecting the "Details" button, the names of the family members, the telephone numbers of the family members' mobile terminals 30, and related member information such as IP addresses can be displayed. A screen displaying a list of information about the care recipient, information about the date of use, and related member information can be displayed by selecting the "User List" menu from the menu displayed on the mobile terminal 30 or the fixed terminal 20.

[0052] The screen displaying a list of information about the care recipient, information about the date of use, and related member information may display buttons for modifying or deleting the registered information. When the "Modify" button is selected, a user information modification screen for accepting modifications to the registered information of the care recipient 60 is displayed.

[0053] FIG. 5 is a diagram showing an example of a user information correction screen. The user information correction screen displays the registered user ID, user name, gender, date of birth, telephone number, and specific day of the week information related to the date of use, and accepts corrections to this user information. The accepted information for correction of user information is transmitted from the mobile terminal 30 or the fixed terminal 20 to the server 10. The server 10 corrects the user information that has been registered by being stored in the memory unit 13 based on the received information for correction of user information.

[0054] When the information regarding the use date is a specific day of the week, the calculation unit 113 calculates the use date of the home care service for the care recipient from the specific day of the week that is the information regarding the use date as information regarding the use date to be stored in the storage unit 13. That is, for example, when the specific day of the week is Monday, the calculation unit 113 calculates the specific date that falls on Monday.

[0055] On the day before the use date, the notification unit 114 notifies the mobile terminal 30 of a specific member via the communication unit 12 of information regarding the use of the home care service by the care recipient 60 who will be using the home care service on that use date. Hereinafter, information regarding the use of the home care service will also be simply referred to as "information regarding use." The information regarding use includes at least the scheduled date of use and the time of visit. The information regarding use may further include information for confirming use and inquiring about changes to use.

[0056] The notification unit 114 identifies the date of use based on information related to the date of use stored in the memory unit 13, and notifies the user of the information related to use on a day before the identified date of use. The day before the identified date of use is, for example, the day before the identified date of use. The notification unit 114 identifies the IP address, etc. of the mobile terminal 30 of the associated member based on the associated member information stored in the memory unit 13, and notifies the user of the information related to use to the identified IP address, etc. as the recipient. The IP address, etc. of the associated member may be associated with the associated member information and stored in advance in the memory unit 13. The notification unit 114 may identify the visit time, which may be included in the information related to use, based on the information related to the date of use and the visit time stored in advance in the memory unit 13. The visit time may be acquired in advance by the reception unit 111 and stored in the memory unit 13 in association with the information related to the date of use. Information for inquiring about confirmation of use and changes to use, which may be included in the information related to use, may be stored in advance in the memory unit 13. The information related to use functions as a reminder when sent to the associated member's mobile terminal 30.

[0057] FIG. 6 is a diagram showing an example of a screen showing information about use displayed on the mobile terminal 30 of a family member of a care recipient 60, who is a specific member.

[0058] In the example of FIG. 6, the date and time field displays information about use, such as the planned date of use being Friday, February 16, 2024, and the visit time being from 10:00 to 11:00. In addition, a button displaying the text "Confirmed" is displayed as information for inquiring about confirmation of use. By selecting this button, an intention to use the service as planned is input, and information indicating the intention to use the service as planned is transmitted from the mobile terminal 30 to the server 10.

[0059] On the screen of information regarding usage, a button displaying the text "Cancel" may be displayed as information for inquiring about changes to usage. When this button is selected, an intention to cancel the usage of the schedule is input, and information indicating the intention to cancel the usage of the schedule is transmitted from the mobile terminal 30 to the server 10. Furthermore, when this button is selected, a pop-up message input screen (not shown) may be displayed. The message input screen may accept input of the reason for canceling the usage of the schedule as a message. The accepted information indicating the reason for canceling the usage of the schedule is transmitted from the mobile terminal 30 to the server 10.

[0060] After the home-based care service is used, the notification unit 114 can notify the family of the care recipient 60 of information regarding the usage record of the home-based care service. The information regarding the usage record of the home-based care service is, for example, a record of the care provided, and the record of the care provided includes the time when the care was provided and the care provided. The information regarding the usage record of the home-based care service can be input into the mobile terminal 30 by the staff member 50 after the care is provided, and transmitted to the server 10.

[0061] The display unit 115 displays a screen displaying a list of care recipients 60 scheduled to use the service on the day before or on the day of use. In response to a request from the mobile terminal 30 or the fixed terminal 20, the display unit 115 transmits a screen displaying a list of care recipients 60 scheduled to use the service on the day of use to the mobile terminal 30 or the fixed terminal 20. As a result, the display unit 115 can cause the mobile terminal 30 or the fixed terminal 20 to display a screen displaying a list of care recipients 60 scheduled to use the service on the day of use. By selecting the menu item "Today's User List" from the menu displayed on the mobile terminal 30 or the fixed terminal 20, a request to display a list of care recipients 60 scheduled to use the service today is transmitted from the mobile terminal 30 or the fixed terminal 20 to the server 10. By selecting the menu item "Tomorrow's User List" from the menu displayed on the mobile terminal 30 or the fixed terminal 20, a request to display a list of care recipients 60 scheduled to use the service tomorrow may be transmitted from the mobile terminal 30 or the fixed terminal 20 to the server 10.

[0062] FIG. 7 is a diagram showing an example of a screen displaying a list of care recipients 60 who are scheduled to use the facility on the use date.

[0063] In the example of FIG. 7 , the name of the care recipient 60 who is scheduled to use the service on today, February 14, 2024, which is the date of use, is displayed as the user name. In addition, whether or not the care recipient 60 will use the service is determined and displayed based on information received by the server 10 as a response to the information regarding use, which indicates an intention to use the service as scheduled, and information indicating an intention to cancel the scheduled use. As described above, the information regarding use includes information for confirming use and inquiring about changes to use. Whether or not the care recipient 60 will use the service is determined based on information received by the server 10 as a response to the information regarding use, which indicates an intention to use the service as scheduled, and information indicating an intention to cancel the scheduled use. Note that if the server 10 has not received a response to the information regarding use, the use status column may display a message indicating that a reply has not been received.

[0064] Messages from family members may be displayed on the screen displaying a list of care recipients 60 scheduled to use the facility on the day of use. Messages from family members are input as messages on the message input screen (not shown) described above and received by the server 10. In the example of FIG. 7, a message saying "I'm suddenly feeling unwell so I'll be absent" is received and displayed.

[0065] The screen displaying a list of care recipients 60 scheduled to use the facility on the day of use accepts the entry of a memo. In the example of Fig. 7, the memo "Contacted the care manager" is accepted and displayed. The contents of the memo are shared with the staff 50 and the like as part of the list of care recipients 60 scheduled to use the facility on the day of use.

[0066] The schedule creation unit 116 creates a schedule for the staff member 50 to provide home-based nursing care services based on instructions from the staff member 50. The schedule creation unit 116 creates the schedule based on information about the staff member 50 in charge of the care recipient 60 and the time when the care recipient 60 will use the home-based nursing care service. The information about the staff member 50 in charge of the care recipient 60 and the time when the care recipient 60 will use the home-based nursing care service may be received in advance by the reception unit 111 and stored in the memory unit 13. The information about the staff member 50 in charge of the care recipient 60 may include the work style of the staff member 50. The time when the care recipient 60 will use the home-based nursing care service is, for example, the time period when the home-based nursing care service is received. Instructions from the staff member 50 are received, for example, as follows: On a screen (see FIG. 4) displaying a list of information about the care recipient, information about the date of use, and related member information, a "Display" button in the schedule display field is selected to accept instructions from the staff member 50. Instructions from the staff member 50 are transmitted from the mobile terminal 30 to the server 10.

[0067] FIG. 8 is a diagram showing an example of a schedule in which the staff member 50 is in charge of home care services.

[0068] In the example of FIG. 8, the information about the staff member 50 in charge of the care recipient 60 is stored in the memory unit 13, indicating that the staff member 50 works from 7:00 to 18:00 every day. The information about the times when the care recipient 60 uses the home-based care service for Person A is stored in the memory unit 13 as 7:00 to 8:00, 12:00 to 13:00, and 17:00 to 18:00 on Tuesdays and Thursdays. The information about the times when the care recipient 60 uses the home-based care service for Person B is stored in the memory unit 13 as 7:00 to 8:00, 12:00 to 13:00, and 17:00 to 18:00 on Mondays, Wednesdays, and Fridays. The information about the times when the care recipient 60 uses the home-based care service for Person C is stored in the memory unit 13 as 9:00 to 10:00 every day. The time when the care recipient 60 uses the home-based care service for Mr. D is from 3:00 PM to 4:00 PM every day, is stored in the memory unit 13. The times when the other care recipients 60 use the home-based care service are also stored in the memory unit 13. The schedule creation unit 116 can identify the daily working hours of each staff member 50 based on the working style of the staff member 50. Then, the schedule creation unit 116 can create a schedule in which the staff member 50 is in charge of the home-based care service by calculating a combination in which the identified working hours match the time when each care recipient 60 receives the home-based care service.

[0069] FIG. 9 is a diagram showing an example of a screen showing the schedule of use of home care services for each care recipient 60. In FIG.

[0070] In the example of Figure 9, the usage schedule of Tokyo Hanako, who is the care recipient 60, is displayed. Tokyo Hanako's basic usage days for home care services are Mondays, Wednesdays, and Fridays, which are specific days of the week included in the information about usage days. Therefore, in the usage schedule of Tokyo Hanako, who is the care recipient 60, Mondays, Wednesdays, and Fridays are basically usage days. In the example of Figure 9, the following reasons are thought to be the reasons why February 13th, which is a Tuesday, and February 15th, which is a Thursday, are usage days. Because February 12th, which is a Monday, is a holiday, the usage date was changed from February 12th to February 13th. Furthermore, to avoid consecutive usage days, the usage date was changed from February 14th to February 15th.

[0071] (Fixed terminal 20) The fixed terminal 20 is a PC (Personal Computer) and includes a control unit, a storage unit, a display unit, a communication unit, an input unit, etc. The functions of the control unit, storage unit, and communication unit are similar to those of the corresponding components of the server 10, and therefore description thereof will be omitted.

[0072] The input unit receives various instructions and information input from the manager or staff member 50. The control unit performs various registrations in the server 10 based on the instructions and information received by the input unit. The control unit can register the care recipient 60 in the server 10 in association with the staff member 50 in charge of the care recipient 60.

[0073] The display unit of the fixed terminal 20 displays the following information based on the input of instructions by the manager or staff member 50: Various screens are displayed, including a screen (see FIG. 7) that displays a list of care recipients 60 who are scheduled to use the facility on the day of use.

[0074] (Mobile terminal 30) 10 is a block diagram showing a schematic configuration of the mobile terminal 30. The mobile terminal 30 includes a control unit 31, a wireless communication unit 32, a memory unit 33, a display unit 34, an input unit 35, and an audio input / output unit 36. These components are interconnected by a bus. The mobile terminal 30 may be configured as a communication terminal device that can be carried by the staff member 50, such as a tablet computer, a smartphone, or a mobile phone.

[0075] The control unit 31 has the same basic components as the control unit 11 of the server 10, such as a CPU, RAM, and ROM.

[0076] The wireless communication unit 32 has a function of performing wireless communication according to standards such as Wi-Fi and Bluetooth (registered trademark), and performs wireless communication with each device directly or via an access point 41.

[0077] The storage unit 33 stores various data and programs and is configured by, for example, a flash memory.

[0078] The display unit 34 and the input unit 35 are touch panels, and a touch sensor serving as the input unit 35 is provided on the display surface of the display unit 34, which is made up of a liquid crystal display or the like. The input unit 35 accepts input of various instructions and various pieces of information by the staff member 50. The display unit 34 displays various pieces of information.

[0079] The voice input / output unit 36 ​​is configured with, for example, a speaker and a microphone. The voice input / output unit 36 ​​enables voice communication between the staff 50 and other mobile terminals 30 via the wireless communication unit 32.

[0080] Based on an instruction input by the staff member 50, the control unit 31 causes the display unit 34 to display a screen (see FIG. 4) that displays information about the care recipient, information about the date of use, and a list of related member information.

[0081] The control unit 31 receives a screen of information regarding usage (see FIG. 6 ) from the server 10 and displays it on the display unit 34. When the care recipient 60 or a family member of the care recipient 60 inputs a response to an inquiry regarding confirmation of usage or a change in usage on the screen of information regarding usage, the control unit 31 transmits the response from the mobile terminal 30 to the server 10.

[0082] Based on an instruction input to the input unit 35, the control unit 31 causes the display unit 34 to display a list of care recipients 60 who are scheduled to use the home care service tomorrow (see FIG. 7).

[0083] The control unit 31 can transmit the record of the implementation of the home care service input by the staff member 50 to the input unit 35 to the server 10 via the wireless communication unit 32.

[0084] FIG. 11 is an explanatory diagram for explaining an example of a usage pattern of the information processing system 1. As shown in FIG.

[0085] The server 10 transmits information regarding usage to a specific member, the family member of the care recipient 60, on the day before the day of use of the home-based nursing care service. As a result, a screen of information regarding usage (see FIG. 6) is displayed on the mobile terminal 30 of the family member of the care recipient 60. When the family member of the care recipient 60 inputs a response to the inquiry regarding confirmation of usage and change of usage on the screen of information regarding usage, the response is transmitted from the mobile terminal 30 to the server 10. When the staff member 50 selects the menu "Tomorrow's user list" on the mobile terminal 30, a list of care recipients 60 who are scheduled to use the home-based nursing care service tomorrow (see FIG. 7) is displayed. As a result, the staff member 50 can sequentially check the status of the care recipients 60 who are scheduled to use the home-based nursing care service tomorrow.

[0086] 12 and 13 are flowcharts showing the operation of the server 10. The flowcharts can be executed by the control unit 11 of the server 10 in accordance with a program.

[0087] The control unit 11 determines whether at least one of information about the care recipient, information about the date of use, and related member information has been received (S101).

[0088] When the control unit 11 determines that at least one of the information about the care recipient, the information about the date of use, and the related member information has not been received (S101: NO), the control unit 11 executes the following process: The control unit 11 waits for input of at least one of the information about the care recipient, the information about the date of use, and the related member information.

[0089] When the control unit 11 determines that at least one of the information on the care recipient, the information on the date of use, and the related member information has been received (S101: YES), the control unit 11 associates the received information with each other and stores it in the storage unit 13 (S102). That is, the control unit 11 associates the information on the care recipient, the information on the date of use, and the related member information with each other and stores it in the storage unit 13.

[0090] The control unit 11 determines whether the designated time has arrived (S201). The designated time is, for example, 12:00 on the day before the day on which the care recipient 60 will use the home care service. The designated time can be registered by being stored in the memory unit 13 in advance. If the control unit 11 determines that the designated time has not arrived (S201: NO), it waits until the designated time arrives.

[0091] When the control unit 11 determines that the designated time has arrived (S201: YES), it transmits information about use to the terminals of the specific members (S202). The terminals include the mobile terminals 30 and the fixed terminals 20.

[0092] The control unit 11 determines whether there is a response to the transmission of the information regarding usage (S203). That is, the control unit 11 determines whether there is a response to the information for inquiring about confirmation of usage and changes to usage, which is displayed on the screen (see FIG. 6) regarding information regarding usage that is displayed on the mobile terminal 30 or the like of a specific member.

[0093] If the control unit 11 determines that there is no response to the transmission of information regarding usage (S203: NO), it registers in the memory unit 13 that a response to information for confirming usage and inquiring about changes to usage has not been transmitted (S204).

[0094] If the control unit 11 determines that there is a response to the transmission of information regarding usage (S203: YES), it determines whether the response to the information for confirming usage and inquiring about changes to usage is a response to cancel usage (S205).

[0095] When the control unit 11 determines that the response to the information for inquiring about confirmation of use and changes in use is a response to cancel use (S205: YES), the control unit 11 executes the following process. The control unit 11 registers that the use of the home-based nursing care service has ceased by storing it in the memory unit 13 (S206). When the control unit 11 determines that the response to the information for inquiring about confirmation of use and changes in use is not a response to cancel use (S205: YES), the control unit 11 executes the following process. The control unit 11 registers that the use of the home-based nursing care service is occurring as scheduled by storing it in the memory unit 13 (S207).

[0096] The manager or staff member 50 of the home care service can confirm that there has been a cancellation response by displaying a screen (see FIG. 7) that displays a list of the care recipients 60 scheduled to use the service on the day of use. In this case, the manager or staff member 50 of the home care service can take measures to change the time when the use was canceled to a home care service for another care recipient 60. In addition, the manager or staff member 50 can take measures to change the schedule for the home care service for the care recipient 60 whose use was canceled to a different date and time.

[0097] When there is a response of cancellation of use, the manager or staff 50 of the home care service can confirm the reason for the cancellation from messages from the family, etc., displayed on a screen displaying a list of care recipients 60 scheduled to use the service on the day of use. Depending on the reason for the cancellation of use, the manager or staff 50 of the home care service can take action by contacting the family or care manager.

[0098] The embodiment has the following advantages.

[0099] Information about a care recipient using home care services, information about the date the care recipient will use the home care services, and information about a specific member associated with the care recipient are stored in association with each other. Then, on the day before the date of use, information about the care recipient's use of the home care services is notified to the mobile device of the specific member associated with the care recipient. This makes it possible to improve the efficiency of management work for care recipients in home care services.

[0100] Furthermore, the information regarding the date of use is set to a specific day of the week. Then, from the specific day of the week, which is the information regarding the date of use, the date of use of the home-based nursing care service by the care recipient is calculated as information regarding the care recipient's use of the home-based nursing care service. This makes it easier to achieve efficiency in the management of care recipients in home-based nursing care services.

[0101] Furthermore, the information regarding the date of use is a specific date. The specific date, which is information regarding the date of use, is then notified as information regarding the care recipient's use of home-based care services. This allows for more flexible efficiency in the management of care recipients in home-based care services.

[0102] The home-based care service may be at least one of day care, day care, home care, visiting nursing, and regular visits, thereby further improving the efficiency of management of care recipients in the home-based care service.

[0103] Furthermore, the information about a specific member related to the care recipient may be at least one of information identifying the care recipient, information identifying the care recipient's family, and information identifying the staff member in charge of the care recipient, thereby further improving the efficiency of care recipient management in home care services.

[0104] Furthermore, the information regarding the care recipient's use of home care services includes at least the planned date of use and the time of visit, which can improve the effectiveness of the information as a reminder.

[0105] Furthermore, information regarding the care recipient's use of home-based care services may further include information for confirming use and inquiring about changes to use, thereby improving the reliability of management work for care recipients in home-based care services.

[0106] In addition, on the day before or on the day of use, a screen showing a list of care recipients scheduled to use the service on the day of use is displayed, thereby improving the visibility of care recipients scheduled to use the service on the day of use and improving the reliability of care recipient management work in home care services.

[0107] The system also stores information about the staff in charge of the care recipient and the time when the care recipient will use the home-based care service. A schedule creation unit is provided that creates a schedule for the staff to provide the home-based care service based on the time when the care recipient will use the home-based care service. This improves the visibility of the content of the home-based care service provided by each staff member.

[0108] In addition, after the use of the home-based care service, the family of the care recipient is notified of information regarding the use of the home-based care service, which ensures the efficiency of the management of the care recipient in the home-based care service and improves peace of mind regarding the management of the home-based care service.

[0109] The configuration of the information processing system 1 described above is a main configuration for explaining the features of the above embodiment, but is not limited to the above configuration and can be modified in various ways within the scope of the claims. Furthermore, configurations that are included in general information processing systems are not excluded.

[0110] For example, the functions of the server 10 may be provided in the fixed terminal 20 or any of the mobile terminals 30.

[0111] Furthermore, the server 10, the fixed terminal 20, and the mobile terminal 30 may each be configured by a plurality of devices, or any of a plurality of devices may be configured as a single device.

[0112] In addition, some steps may be omitted from the above-described flowcharts, other steps may be added, some of the steps may be executed simultaneously, or one step may be divided into multiple steps and executed.

[0113] The means and methods for performing various processes in the information processing system 1 described above can be realized by either a dedicated hardware circuit or a programmed computer. The programs may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the programs recorded on the computer-readable recording medium are typically transferred to and stored in a storage unit such as a hard disk. The programs may be provided as standalone application software or may be incorporated as a function into the software of a device such as a detection unit.

[0114] While embodiments of the present invention have been described and illustrated in detail, the disclosed embodiments are made for purposes of illustration and example only and are not intended to be limiting, and the scope of the present invention should be construed by the language of the appended claims. [Explanation of symbols]

[0115] 1 Information processing system, 10 servers, 11 control section, 111 Reception Department, 112 memory control unit, 113 calculation unit, 114 Notification Department, 115 Display section, 116 Schedule Creation Department, 12 Communications Department, 13 storage section, 20 fixed terminals, 30 mobile devices, 31 control section, 32 Radio Communication Department, 33 Memory section, 34 Display section, 35 input section, 36 Audio input / output unit, 40 networks, 41 access points, 50 staff, 60. Care recipient.

Claims

1. a storage unit that stores information about a care recipient who uses a home care service, information about the date of use of the home care service by the care recipient, and information about a specific member related to the care recipient, in association with each other; a notification unit that notifies, on a day before the use date, a terminal of the specific member related to the care recipient who will use the home care service on the use date, of information regarding the use of the home care service by the care recipient who will use the home care service on the use date; A management system having:

2. the information about the use date is a specific day of the week, The management system of claim 1, further comprising a calculation unit that calculates the date of use of the home-based care service for the care recipient from the specific day of the week, which is information regarding the date of use, as information regarding the care recipient's use of the home-based care service.

3. The information regarding the date of use is a specific date, The management system according to claim 1 , wherein the notification unit notifies the specific date, which is information about the date of use, as information about the care recipient's use of the home care service.

4. The management system according to claim 1 , wherein the home care service is at least one of day care, day care, home care, visiting nursing, and regular visits.

5. The management system described in claim 1, wherein the information regarding the specific member related to the care recipient is at least one of information identifying the care recipient, information identifying the care recipient's family, and information identifying the staff in charge of the care recipient.

6. The management system according to claim 1 , wherein the information regarding the care recipient's use of the home care service includes at least a planned date of use and a visiting time.

7. The management system according to claim 6 , wherein the information regarding the care recipient's use of the home care service further includes information for confirming use and inquiring about changes to use.

8. The management system according to claim 1 , further comprising a display unit that displays a screen displaying a list of the care recipients who are scheduled to use the facility on the day before or on the day of the use.

9. the storage unit stores information about the staff member in charge of the care recipient and the time when the care recipient uses the home care service; The management system according to claim 1 , further comprising a schedule creation unit that creates a schedule for the staff to provide the home care service based on the time when the care recipient uses the home care service.

10. The management system according to claim 1 , wherein the notification unit notifies a family member of the care recipient of information relating to a usage record of the home care service after the care recipient uses the home care service.

11. a step (a) of storing information about a care recipient who uses a home care service, information about the date of use of the home care service by the care recipient, and information about a specific member related to the care recipient in a storage unit in association with each other; (b) notifying, on a day before the use date, a terminal of the specific member related to the care recipient who will use the home care service on the use date, of information regarding the use of the home care service by the care recipient who will use the home care service on the use date; A management method having the following.

12. the information about the use date is a specific day of the week, The management method described in claim 11, further comprising a step (c) of calculating the date of use of the home-based care service for the care recipient from the specific day of the week, which is information regarding the date of use, as information regarding the use of the home-based care service for the care recipient.

13. The information regarding the date of use is a specific date, The management method according to claim 11, wherein in step (b), the specific date, which is information relating to the date of use, is notified as information relating to the care recipient's use of the home care service.

14. The management method according to claim 11 , wherein the home care service is at least one of day care, day care, home care, visiting nursing, and regular visits.

15. The management method described in claim 11, wherein the information regarding the specific member related to the care recipient is at least one of information identifying the care recipient, information identifying the family of the care recipient, and information identifying the staff in charge of the care recipient.

16. The management method according to claim 11 , wherein the information regarding the care recipient's use of the home care service includes at least a planned date of use and a visiting time.

17. The management method according to claim 16, wherein the information regarding the care recipient's use of the home care service further includes information for confirming use and inquiring about changes to use.

18. The management method according to claim 11, further comprising the step (d) of displaying a screen displaying a list of the care recipients scheduled to use the facility on the day before or on the day of the use.

19. In the step (a), information on the staff member in charge of the care recipient and the time when the care recipient uses the home care service are stored; The management method described in claim 11, further comprising a step (e) of creating a schedule for the staff to provide the home care service based on the time when the care recipient uses the home care service.

20. The management method according to claim 11, further comprising the step (f) of notifying a family member of the care recipient of information regarding a usage record of the home care service after the care recipient has used the home care service.

21. A management program for executing the management method according to any one of claims 11 to 20 by a computer.

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