Automated Call Controller Voice Initiation System
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Solution Overview
Problem
Conventional voice communication systems lack user-friendliness and convenience, requiring users to manually enter phone numbers or contact data to initiate calls, which is not intuitive like face-to-face communication.
Innovation Solution
A system that allows users to initiate voice communication sessions by uttering a call initiation phrase, which includes personality characteristics of the recipient, using an automated call controller to establish an end-to-end connection between communication devices without the need for manual input of phone numbers, enabling natural and intuitive voice communication.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conventional voice communication systems require manual entry of phone numbers or contact data to initiate calls, then the system can establish communication sessions, but the ease of operation deteriorates and user-friendliness is reduced
Solution Approach 1:
The system enables self-service by allowing users to initiate calls through natural voice commands without manual phone number entry. The automated call controller processes the voice command, extracts recipient information, and establishes the communication session automatically, making the system serve itself rather than requiring users to manually input contact data.
Solution Approach 2:
The patent replaces the mechanical/manual system of physically entering phone numbers or selecting contacts from a list with an acoustic/voice-based system. Users speak natural phrases to initiate calls, and the system uses voice recognition and processing to automatically identify the recipient and establish the connection, substituting manual mechanical operations with voice-based interaction.
2Ease of operation
If the system automatically processes voice commands to initiate calls, then ease of operation improves, but device complexity increases due to automated call controller and voice processing components
Solution Approach 1:
The automated call controller serves multiple functions within the communication system: it processes voice commands, extracts recipient information, determines communication parameters, and establishes call sessions. By consolidating these diverse functions into a single multi-functional controller, the system manages complexity through integration rather than requiring separate dedicated components for each function.
Solution Approach 2:
The automated call controller acts as an intermediary between the user's voice command and the actual call establishment process. It receives the raw voice input, processes and interprets the command, extracts necessary information, and then initiates the communication session, serving as a mediating layer that simplifies the interaction while managing system complexity.
3Ease of operation
If the system enables voice-based initiation without phone numbers, then user-friendliness improves, but reliability may be affected due to voice recognition accuracy requirements
Solution Approach 1:
The system incorporates feedback mechanisms where the automated call controller processes the voice command and provides confirmation or correction opportunities. If voice recognition is ambiguous or fails to accurately identify the recipient, the system can seek clarification or confirm the extracted information before initiating the call, thereby maintaining reliability while preserving the user-friendly voice-based interface.
Data Source
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AI summary
A system and method for providing a call session in a communication environment between a caller communication device associated with a caller user and a recipient communication device associated with a recipient user are described. The system includes an automated call controller adapted for being coupled to the caller and recipient communication devices. In operation, a caller user utters a call initiation phrase in a natural language into his communication device. The system analyses the call initiation phrase, finds the recipient device in the communication environment, transmits and plays back the call initiation phrase on the recipient communication device. The system receives and analyzes a recipient reaction to recognize the recipient user intention either to accept or reject the call session, and establishes the call session between the communicating caller and recipient users.