Blockchain Dispute Analytics Interface for Payment Transaction Resolution
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Solution Overview
Problem
Current payment transaction dispute resolution processes are cumbersome, lengthy, and costly, relying on payment networks that impose complex rules and increase the risk of fraud, necessitating a more efficient and transparent method for dispute resolution.
Innovation Solution
A blockchain-based dispute resolution system that utilizes a shared ledger accessible to participants, enabling efficient dispute management through Smart Contracts and user interface systems to analyze transaction attributes and resolve disputes directly between consumers and merchants.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If payment network intermediaries are used for dispute resolution, then dispute resolution can be achieved through established processes, but the process becomes cumbersome, lengthy, and costly
Solution Approach 1:
The patent extracts the dispute resolution process from the traditional payment network intermediary and implements it directly on the blockchain platform. Smart contracts automatically execute dispute resolution logic without requiring payment network intermediaries, thereby eliminating the cumbersome and lengthy processes while maintaining reliable dispute resolution through decentralized consensus mechanisms
Solution Approach 2:
The patent introduces blockchain as a new intermediary that replaces traditional payment network intermediaries. The distributed ledger and smart contracts serve as the mediating layer between merchants and consumers, providing transparent and automated dispute resolution that reduces both time and cost compared to traditional payment network processes
2Reliability
If payment network intermediaries are used for dispute resolution, then dispute resolution can be achieved through established processes, but costs increase due to complex rules and intermediary fees
Solution Approach 1:
The patent removes payment network intermediaries and their associated complex rules from the dispute resolution process. By implementing smart contracts on blockchain, the system eliminates intermediary fees and reduces costs while maintaining reliable dispute resolution through automated, transparent execution of agreed-upon terms
Solution Approach 2:
The patent enables merchants and consumers to resolve disputes autonomously through smart contracts that automatically execute based on predefined conditions. This self-service mechanism eliminates the need for costly payment network intermediary intervention, allowing parties to resolve disputes directly without incurring additional fees
3Device complexity
If payment network intermediaries are used for dispute resolution, then centralized control can be maintained, but transparency and standardization are reduced
Solution Approach 1:
The patent inverts the traditional centralized control model by implementing decentralized control through blockchain. Instead of payment networks controlling dispute resolution processes, the system uses distributed consensus and transparent smart contracts that all participants can verify, thereby improving information transparency while maintaining process control through automated execution
4Ease of operation
If traditional dispute resolution processes are used, then established procedures can be followed, but fraud risk increases due to intermediary involvement
Solution Approach 1:
The patent extracts fraudulent intermediaries from the dispute resolution process and replaces them with transparent blockchain smart contracts. By removing human intermediaries who may be susceptible to fraud, the system maintains easy-to-follow established procedures while significantly reducing fraud risk through immutable, auditable transaction records
Data Source
AI summary
Decentralized computer systems and methods are disclosed for analyzing transaction attributes and dispute information using blockchain. One method includes: receiving a first transaction information of a first transaction, wherein the transaction information includes attributes of the first transaction; generating a blockchain entry that stores the received attributes in a shared ledger to participants of the blockchain; receiving an input of a selection of an attribute of the first transaction from a participant of the blockchain to analyze other transactions having the selected attribute; compiling a list of other transactions having the selected attribute; receiving transaction information for each transaction of the list of other transactions; and generating, on a user interface, an analytics report of the attributes of the other transactions.


