Event Messaging System with Location-Based Pre and Post Event Data
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Solution Overview
Problem
Existing communication platforms for events at physical venues are limited in providing a comprehensive user experience, as they often fail to offer information on pre-event and post-event activities, interactions, and transactions beyond the venue's physical location, leading to a suboptimal user experience.
Innovation Solution
A computer-implemented method and system for event-based communication and messaging that determines general event data, user data, and current user location to generate and communicate messages containing pre-event, current event, and post-event information, enhancing user experience through navigation, social interactions, and merchant transactions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If the venue provides information only during the event at the physical location, then the user can receive real-time information at the venue, but the user cannot access pre-event and post-event information
Solution Approach 1:
The system performs preliminary actions by determining pre-event data before the event occurs and making it available to users through the user device. This allows users to access information about pre-event activities, interactions, and transactions before they actually happen, resolving the contradiction by providing information in advance rather than only during the event.
Solution Approach 2:
The system establishes continuity of useful action by providing information across the entire event timeline including pre-event, current event, and post-event periods. The communication system maintains continuous information delivery through the user device, eliminating gaps in information availability and ensuring users can access relevant information at any time relative to the event.
2Adaptability or versatility
If the system provides comprehensive information including pre-event and post-event data, then the user experience is enhanced, but the system complexity increases
Solution Approach 1:
The system applies universality by using a single communication system and user device to handle multiple functions: providing pre-event information, current event information, and post-event information. This multi-functional approach enhances user experience comprehensiveness while avoiding the need for separate systems for different time periods, thus managing complexity effectively.
Solution Approach 2:
The user device serves as an intermediary between the comprehensive information system and the user. This intermediary handles the complexity of data collection, processing, and delivery across different time periods, allowing the system to provide comprehensive user experience information without exposing the user to system complexity.
3Loss of information
If the system determines and communicates messages based on user location and event data, then relevant information is provided, but data processing requirements increase
Solution Approach 1:
The system applies self-service by automatically determining user location and relevant event data without requiring manual input from the user. The system proactively identifies and communicates relevant information based on the user's current location and event context, improving information relevance while the automated processing handles the computational requirements efficiently.
Data Source
AI summary
Provided is a computer-implemented method for event-based communication and messaging that includes determining general event data associated with an event, determining user data associated with a user based on determining the event data associated with the event, determining pre-event data associated with the event, current event data associated with the event, or post-event data associated with the event based on the general event data associated with the event and the user data associated with the user, determining a current user location of the at least one user, generating at least one message based on the current user location, the at least one message including at least one of the following: pre-event data; current event data; post-event data; or any combination thereof; and communicating the at least one message to a user device of the user. A system and computer program product are also disclosed.