Customer Communications TRIZ Cases
- User Profile Projection via Proximity Data for Personalized Services
Geospatial proximity data enables portable computing devices to proactively project user profiles, resolving accuracy issues in statistical analysis.
- Service Request Device With Multi-Function Display And Processor
A service request device uses a processor and display to transmit electronic codes and call signals via low-power Bluetooth.
- Dynamic Shopping Route Optimization Using Real-Time Location Data
A route optimization system links shopping list items to store locations and calculates an efficient visiting order for users.
- Context-Aware In-Store Personalization via Online Interaction Classification
A computing device classifies customer online interactions to transmit personalized push content to mobile devices at physical retail locations.
- Shared Local Government Channel Bandwidth Reduction
A portal system transmits formatted text and graphic data over a shared local government channel to replace traditional video streams.
- Service Provider Match Neural Network for Communication Routing
A service provider match neural network generates predictions from raw communication data to route incoming calls without attribute profiles.
- Gaming Machine Service Interface with Server Dispatch
A gaming machine service interface captures player assistance requests via voice input for immediate processing.
- Smart Cooler Door Advertising Platform
Platform replaces expensive transparent displays with printed graphics to boost advertising versatility while lowering manufacturing costs.
- Display Control System for User-Centric Service Recommendations
A display control system uses a camera to capture user images and estimate attributes for service selection.
- Event Messaging System with Location-Based Pre and Post Event Data
A communication system generates messages containing pre-event, current event, and post-event data based on user location.
- Electronic Customer Management System for Retail Fraud Reduction
A computer system manages customer transactions via mobile devices using electronic identifiers to replace physical cards.