Vehicle Dispatch Control for Timely User Arrival
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Solution Overview
Problem
Existing systems are inadequate in ensuring users arrive on time for their reserved time slots, leading to potential reservation changes or cancellations.
Innovation Solution
A control apparatus and method that acquires time slot and positional data to determine if a user needs to be taken to their reserved location using a vehicle, sending notifications to facilitate timely arrival, and allowing for ride-sharing to optimize transportation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If periodic position acquisition is performed, then user location tracking is maintained, but time consumption and system resource usage increase
Solution Approach 1:
The system performs preliminary actions by acquiring the user's position in advance before the reservation time slot and continuously updating it during the approach period. This ensures the user is notified with accurate location information ready beforehand, eliminating the need for last-minute position queries and reducing real-time processing delays.
Solution Approach 2:
The system implements feedback by periodically acquiring the user's current position and comparing it with the reserved location. Based on this feedback, the system dynamically determines whether to notify the user and adjusts the notification timing to ensure the user arrives on time, optimizing the balance between tracking accuracy and time consumption.
2Reliability
If vehicle dispatch is determined based on remaining time and position, then user punctuality is improved, but system complexity increases
Solution Approach 1:
The control apparatus performs self-service by automatically determining vehicle dispatch decisions based on pre-stored reservation data and real-time position information. The system autonomously calculates remaining time, compares it with travel time thresholds, and notifies users without requiring manual intervention, thereby improving punctuality while managing complexity through automation.
Solution Approach 2:
The system applies parameter changes by dynamically adjusting the notification decision based on changing parameters such as remaining time until reservation and user position. The control apparatus uses these parameter variations to optimize the balance between helping users arrive on time and avoiding unnecessary notifications, simplifying the control logic through parameter-based decision making.
3Reliability
If notification is sent to user, then user is alerted to arrive on time, but user may feel pressured or disturbed
Solution Approach 1:
The system applies local quality by providing personalized notification decisions tailored to each user's specific situation. Instead of uniform notifications, the control apparatus considers individual factors such as the user's current position, remaining time, and travel requirements to determine appropriate notification timing, thereby reducing unnecessary disturbance while ensuring timely arrival alerts when needed.
Solution Approach 2:
The system performs preliminary notification actions by sending alerts to users in advance of their reservation time, allowing them to prepare for arrival without last-minute pressure. The control apparatus determines optimal notification timing based on travel time calculations, ensuring users receive sufficient warning while avoiding excessive pressure or disturbance.
Data Source
AI summary
A control apparatus includes a controller configured to acquire time slot data indicating a reserved time slot at a place that provides a service, and positional data indicating a position of a user who has reserved the time slot indicated by the time slot data, and determine whether to take the user to the place using a vehicle according to a remaining time until the time slot indicated by the time slot data, and the position indicated by the positional data.