Alarm information processing method, device, computer device and storage medium

By automatically obtaining and executing alarm processing strategies, and using voice commands to handle exceptions without eliminating exceptions when necessary, the problem of low exception handling efficiency in the prior art is solved, the processing efficiency and success rate are improved, and automation and intelligence are realized.

CN111522704BActive Publication Date: 2025-03-25PING AN TECH (SHENZHEN) CO LTD
2 Cites 0 Cited by

Patent Information

Application Number
CN202010142016.1
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2020-03-04
Publication Date
2025-03-25
Estimated Expiration
2040-03-04

AI Technical Summary

Technical Problem

In the monitoring of database operation status, the processing efficiency of abnormal alarm information is low, resulting in operation and maintenance personnel not detecting or handling abnormalities in a timely manner, affecting the use of the system.

Method used

By obtaining the alarm keywords in the exception alarm information, input them into the preset alarm processing policy model, and automatically execute the corresponding processing policy to handle the exception. When the exception is not eliminated, the user's voice command is received, a processing policy is generated, and the alarm processing policy model is corrected.

Benefits of technology

It improves the efficiency and success rate of exception handling, reduces manpower consumption, and realizes the automation and intelligence of exception handling.

✦ Generated by Eureka AI based on patent content.
Patent Text Reader

Abstract

The present invention provides an alarm information processing method, comprising: obtaining abnormal alarm information, extracting alarm keywords in the abnormal alarm information; inputting the alarm keywords into a preset alarm processing strategy model to obtain an alarm processing strategy corresponding to the alarm keywords; executing the alarm processing strategy to process the abnormality corresponding to the alarm information; when the abnormality is not eliminated, receiving a user's voice instruction, and generating a corresponding processing strategy according to the voice instruction to process the abnormality and correct the alarm processing strategy model. The present invention also provides an alarm information processing device, a computer device and a readable storage medium. The present invention can automatically process database abnormal alarms, reduce repeated operation and maintenance operations of database operation and maintenance personnel, and save labor costs. On the other hand, the alarm information that fails to be automatically processed is corrected by voice processing abnormalities, further improving the efficiency of abnormal processing.
Need to check novelty before this filing date? Find Prior Art