Information display method, device, electronic device, and computer-readable storage medium

By analyzing the user's historical charging behavior information, evaluating the probability of completing the charging operation, and providing operation tips, the problems of inaccurate charging operation and delayed payment are solved, and charging efficiency and platform safety are improved.

CN112799762BActive Publication Date: 2025-03-21BEIJING DIDI INFINITY TECH & DEV CO LTD
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Patent Information

Application Number
CN202110112732.X
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2021-01-27
Publication Date
2025-03-21
Estimated Expiration
2041-01-27

AI Technical Summary

Technical Problem

During the charging process of electric vehicles, users may inaccurate or delay in charging due to improper operation, or delay in charging costs, resulting in the electric vehicle being unable to be used normally.

Method used

By obtaining the historical charging behavior information of the target user, the probability of completing the charging operation is evaluated, and the operation prompt information is displayed to the user based on this probability, including operation guidance, payment prompts, etc.

Benefits of technology

It improves the accuracy and timeliness of users' operations during charging, and reduces the losses of the charging equipment service platform.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

The present application provides an information display method, device, electronic device, and computer-readable storage medium, wherein the method includes: after receiving a use request for using a target charging device initiated by a target user, obtaining the target user's historical charging behavior information; determining the completion probability of the target user using the target charging device to complete the charging operation based on the historical charging behavior information; and displaying operation prompt information to the target user based on the completion probability. The embodiment of the present application evaluates the completion probability of the target user using the target charging device to complete the charging operation based on the historical charging behavior information of the target user, and displays the operation prompt information to the target user based on the completion probability, which can prompt the target user to complete the charging operation in a timely and accurate manner when using the target charging device, thereby improving the completion efficiency.
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Description

Technical Field

[0001] The present application relates to the field of information technology, and more specifically, to an information display method, device, electronic device, and computer-readable storage medium. Background Art

[0002] As people's awareness of environmental protection increases, electrification has become an important development direction of science and technology today, and more and more electric devices are favored by people, especially electric vehicles.

[0003] Electric vehicles are powered by onboard power and use motors to drive wheels. Charging electric vehicles in a timely manner is an important task to ensure the normal use of electric vehicles. If electric vehicles cannot be charged accurately and in a timely manner, they may become unusable. Summary of the invention

[0004] In view of this, the purpose of this application is to provide an information display method, device, electronic device, and computer-readable storage medium to prompt users to complete charging operations in a timely and accurate manner.

[0005] In a first aspect, the embodiments of the present application provide an information display method, including:

[0006] After receiving a use request initiated by a target user to use a target charging device, obtaining historical charging behavior information of the target user;

[0007] Determining, based on the historical charging behavior information, a completion probability of the target user completing a charging operation using the target charging device;

[0008] Based on the completion probability, operation prompt information is displayed to the target user.

[0009] In combination with the first aspect, an embodiment of the present application provides a first possible implementation scheme of the first aspect, and the historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging time, historical charging amount, historical charging frequency, and historical payment time.

[0010] In combination with the first aspect, an embodiment of the present application provides a second possible implementation of the first aspect, wherein the completion probability includes at least one or more of the following: the completion probability of completing a specified charging operation, and the completion probability of completing payment within a predetermined time after charging is completed.

[0011] In combination with the first aspect, an embodiment of the present application provides a third possible implementation method of the first aspect, and the operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

[0012] In combination with the first aspect, the embodiment of the present application provides a fourth possible implementation of the first aspect, wherein determining, based on the historical charging behavior information, the completion probability of the target user completing the charging operation using the target charging device includes:

[0013] Determining, based on the historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation;

[0014] determining a completion probability of the target user using the target charging device to complete the specified charging operation according to the target user's proficiency in using the target charging device to complete the specified charging operation;

[0015] The displaying operation prompt information to the target user according to the completion probability includes:

[0016] If the completion probability is less than a first preset value, operation guidance information prompting the target user to complete the charging operation is displayed to the target user.

[0017] In combination with the fourth possible implementation of the first aspect, an embodiment of the present application provides a fifth possible implementation of the first aspect, and the designated charging operation includes at least one or more of the following: removing the charging plug of the target charging device, connecting the charging plug of the target charging device to the charging port of the charged device, and connecting the charging plug of the target charging device to the charging socket of the charging power supply.

[0018] In combination with the first aspect, the embodiment of the present application provides a sixth possible implementation of the first aspect, wherein determining, based on the historical charging behavior information, the completion probability of the target user completing the charging operation using the target charging device includes:

[0019] Determining, based on the historical charging behavior information, a probability of the target user completing payment within a preset time after completing charging using the target charging device;

[0020] The displaying operation prompt information to the target user according to the completion probability includes:

[0021] If the completion probability is less than a second preset value, information prompting the target user to complete the payment is displayed to the target user.

[0022] In combination with the first aspect, the embodiment of the present application provides a seventh possible implementation of the first aspect, before displaying the operation prompt information to the target user according to the completion probability, further comprising:

[0023] Acquire historical travel information of the target user using the charged device;

[0024] Determining the usage frequency of the target charging device by the target user according to the historical travel information;

[0025] A completion probability of the target user completing the charging operation using the target charging device is determined according to the usage frequency and the historical charging behavior information.

[0026] In combination with the seventh possible implementation of the first aspect, the embodiment of the present application provides an eighth possible implementation of the first aspect, and the historical travel information includes at least one or more of the following: historical travel duration, historical number of trips, and historical mileage.

[0027] In a second aspect, the embodiment of the present application also provides an information display device, including:

[0028] A first acquisition module is used to acquire historical charging behavior information of the target user after receiving a use request for using a target charging device initiated by the target user;

[0029] A first determination module, configured to determine, based on the historical charging behavior information, a completion probability of the target user completing a charging operation using the target charging device;

[0030] A display module is used to display operation prompt information to the target user according to the completion probability.

[0031] In combination with the second aspect, an embodiment of the present application provides a first possible implementation scheme of the second aspect, and the historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging time, historical charging amount, historical charging frequency, and historical payment time.

[0032] In combination with the second aspect, an embodiment of the present application provides a second possible implementation of the second aspect, and the completion probability includes at least one or more of the following: the completion probability of completing a specified charging operation, and the completion probability of completing payment within a predetermined time after charging is completed.

[0033] In combination with the second aspect, an embodiment of the present application provides a third possible implementation method of the second aspect, and the operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

[0034] In combination with the second aspect, the embodiment of the present application provides a fourth possible implementation of the second aspect, where the first determining module includes:

[0035] A second determination module, configured to determine, based on the historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation;

[0036] A third determination module, configured to determine a completion probability of the target user using the target charging device to complete the specified charging operation according to the proficiency of the target user using the target charging device to complete the specified charging operation;

[0037] The display module is specifically used to display operation guidance information to the target user to prompt the target user to complete the charging operation if the completion probability is less than a first preset value.

[0038] In combination with the fourth possible implementation of the second aspect, an embodiment of the present application provides a fifth possible implementation of the second aspect, which is to remove the charging plug of the target charging device, connect the charging plug of the target charging device to the charging port of the charged device accordingly, and connect the charging plug of the target charging device to the charging socket of the charging power supply accordingly.

[0039] In combination with the second aspect, the embodiment of the present application provides a sixth possible implementation of the second aspect, where the first determining module includes:

[0040] The fourth determination module is used to determine, based on the historical charging behavior information, a probability of the target user completing payment within a preset time after completing charging using the target charging device.

[0041] The display module is specifically used to display information prompting the target user to complete the payment if the completion probability is less than a second preset value.

[0042] In combination with the second aspect, the embodiment of the present application provides a seventh possible implementation of the second aspect, where the first determining module includes:

[0043] A second acquisition module acquires historical travel information of the target user using the charged device for travel;

[0044] A fifth determination module, configured to determine a usage frequency of the target charging device by the target user according to the historical travel information;

[0045] The sixth determination module is used to determine the completion probability of the target user completing the charging operation using the target charging device according to the usage frequency and the historical travel information.

[0046] In combination with the seventh possible implementation of the second aspect, an embodiment of the present application provides an eighth possible implementation of the second aspect, and the historical travel information includes at least one or more of the following: historical travel duration, historical number of trips, and historical mileage.

[0047] In a third aspect, an embodiment of the present application also provides an electronic device, comprising: a processor, a memory and a bus, wherein the memory stores machine-readable instructions executable by the processor, and when the electronic device is running, the processor and the memory communicate through the bus, and when the machine-readable instructions are executed by the processor, the above-mentioned first aspect, or the steps in any possible implementation of the first aspect are performed.

[0048] In a fourth aspect, an embodiment of the present application also provides a computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, the steps of the above-mentioned first aspect, or any possible implementation of the first aspect are executed.

[0049] In a fifth aspect, an embodiment of the present application also provides a computer program product, including a computer program / instruction, which, when executed by a processor, implements the above-mentioned first aspect, or the steps in any possible implementation of the first aspect.

[0050] The information display method provided in the embodiment of the present application first obtains the historical charging behavior information of the target user after receiving the use request of the target charging device initiated by the target user; then determines the completion probability of the target user using the target charging device to complete the charging operation based on the historical charging behavior information; and finally displays the operation prompt information to the target user based on the completion probability. The embodiment of the present application evaluates the completion probability of the target user using the target charging device to complete the charging operation based on the historical charging behavior information of the target user, and displays the operation prompt information to the target user based on the completion probability, which can prompt the target user to complete the charging operation in a timely and accurate manner when using the target charging device, thereby improving the completion efficiency.

[0051] The information display method provided in the embodiment of the present application can determine the proficiency of the target user in using the target charging device to complete the specified charging operation based on the historical charging operation speed, and then accurately determine the completion probability of the target user using the target charging device to complete the specified charging operation. Based on the completion probability of the target user using the target charging device to complete the specified charging operation, the target user can be prompted to accurately complete the specified charging operation when using the target charging device.

[0052] The information display method provided in the embodiment of the present application can prompt the target user to complete the payment in a timely manner based on the completion probability of the target user completing the payment within a preset time after completing the charging using the target charging device. BRIEF DESCRIPTION OF THE DRAWINGS

[0053] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings required for use in the embodiments will be briefly introduced below. It should be understood that the following drawings only show certain embodiments of the present application and therefore should not be regarded as limiting the scope. For ordinary technicians in this field, other related drawings can be obtained based on these drawings without paying creative work.

[0054] Figure 1 A flowchart of a first information display method provided in an embodiment of the present application is shown;

[0055] Figure 2 A flowchart of a second information display method provided in an embodiment of the present application is shown;

[0056] Figure 3 A schematic diagram showing the structure of an information display device provided in an embodiment of the present application is shown;

[0057] Figure 4 A schematic structural diagram of an electronic device provided in an embodiment of the present application is shown. DETAILED DESCRIPTION

[0058] To make the purpose, technical scheme and advantages of the embodiments of the present application clearer, the technical scheme in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. It should be understood that the drawings in the present application only serve the purpose of explanation and description and are not used to limit the scope of protection of the present application. In addition, it should be understood that the schematic drawings are not drawn in real proportion. The flowchart used in this application shows the operations implemented according to some embodiments of the present application. It should be understood that the operations of the flowchart can be implemented out of sequence, and the steps without logical context can be reversed in order or implemented simultaneously. In addition, those skilled in the art can add one or more other operations to the flowchart under the guidance of the content of the present application, or remove one or more operations from the flowchart.

[0059] In addition, the described embodiments are only a part of the embodiments of the present application, rather than all the embodiments. The components of the embodiments of the present application described and shown in the drawings here can be arranged and designed in various configurations. Therefore, the following detailed description of the embodiments of the present application provided in the drawings is not intended to limit the scope of the application claimed for protection, but merely represents the selected embodiments of the present application. Based on the embodiments of the present application, all other embodiments obtained by those skilled in the art without making creative work belong to the scope of protection of the present application.

[0060] In the prior art, when charging an electric vehicle, a user may fail to complete the charging accurately due to improper operation, resulting in the electric vehicle being unusable or dangerous; or a user may default on the charging fee after charging with a public charging device, resulting in the electric vehicle being unable to be used normally. Based on the above situation, the present application provides an information display method to prompt the user to complete the charging operation in a timely and accurate manner.

[0061] In the information display method provided in the present application, the target charging device is a device that charges the charged device. The target charging device can be a public charging device or a private charging device, and can specifically include power banks, chargers, charging piles and other devices. Therefore, the information display method provided in the present application can be applied to any feasible charging application scenario, such as the application scenario of using a public charging pile to charge an electric vehicle. The application scenario of the embodiment of the present application is the application scenario of using a public charging pile to charge an electric vehicle. Among them, the public charging pile refers to a paid charging pile, and the electric vehicle can be a pure electric vehicle or a hybrid electric vehicle.

[0062] Currently, electric vehicles that are charged using public charging piles are mainly private cars and online ride-hailing vehicles. Considering that private cars are mainly used by users or their families for daily commuting, traveling, etc., the frequency of use of private cars is relatively low, and therefore the demand for charging with charging piles is relatively small. Online ride-hailing vehicles are mainly used in the ride-hailing services provided by drivers to passengers. The frequency of use of online ride-hailing vehicles is much higher than that of private cars, and the demand for charging with charging piles is much greater than that of private cars. Therefore, the information display method provided in this application is mainly used in the application scenario of online ride-hailing vehicle charging.

[0063] In order to enable those skilled in the art to use the contents of this application, the following implementation is given in conjunction with the specific application scenario of "online car-hailing charging". For those skilled in the art, the general principles defined here can be applied to other embodiments and application scenarios without departing from the spirit and scope of this application. Although this application mainly describes the information display method around the application scenario of online car-hailing charging, it should be understood that this is only an exemplary embodiment.

[0064] The information display method provided in the embodiments of the present application is described in detail below.

[0065] Reference Figure 1 FIG. 1 is a flow chart of a first information display method provided in an embodiment of the present application, which specifically includes the following steps:

[0066] S101: After receiving a use request initiated by a target user to use a target charging device, obtaining historical charging behavior information of the target user;

[0067] S102: Determine, based on historical charging behavior information, a completion probability of a target user completing a charging operation using a target charging device;

[0068] S103: Displaying operation prompt information to the target user according to the completion probability.

[0069] The technical solution of the above steps S101-S103 evaluates the completion probability of the target user completing the charging operation using the target charging device through the historical charging behavior information of the target user, and displays operation prompt information to the target user based on the evaluation result, so as to prompt the target user to complete the charging operation in a timely and accurate manner when using the target charging device, thereby improving the completion efficiency.

[0070] For the application scenario of charging online ride-hailing vehicles, which is mainly applicable to the above-mentioned embodiment of the present application, the target charging device in step S101 is only for charging online ride-hailing vehicles, and the online ride-hailing vehicles are electric vehicles. That is, the device being charged is an online ride-hailing vehicle, and it is an electric vehicle. The target user refers to the online ride-hailing driver.

[0071] Considering that if a user has never used any charging device before, there will be no historical charging behavior information of the user, and it is impossible to determine the completion probability of the user using the charging device to complete the charging operation based on the historical charging behavior information of the user. Therefore, the solution of this application cannot be used for this type of user. Furthermore, if the completion status of the charging operation completed by a user every time he uses the charging device always meets the preset requirements (for example, the completion probability is greater than the preset threshold), then even if the user is not prompted to complete the charging operation, the user will complete the charging operation with a higher probability, and the completion status will meet the preset requirements. Therefore, for this type of user, the use of the solution of this application has little significance for prompting this type of user, and it is easy to cause a waste of service resources.

[0072] Therefore, considering the above, the target user in the embodiment of the present application may refer to a user who has completed a charging operation using a charging device (including a target charging device), and the target user is a user whose completion probability of completing the charging operation does not meet a preset threshold. Therefore, the method in the embodiment of the present application may also include a process of selecting a target user.

[0073] Specifically, in a feasible implementation, before the method of the embodiment of the present application is executed, the user's identity information can be first obtained; wherein the user can refer to the user who uses the target application; the target application has a charging service function, and the user can send a use request to use the target charging device, perform some or all charging operations, perform payment operations and other operations through the target application. The user's identity information can refer to the identity information entered by the user when registering or using the application, such as user name, nickname, mobile phone number, ID card number and other information; the user's identity information can be the information stored in the database by the execution subject of the present application when the user registers the target application or uses the target application; the execution subject of the present application can retrieve the identity information of all users from the database; then for each user, according to the identity information of the user, determine whether there is historical charging behavior information corresponding to the user and whether the completion probability of the user completing the charging operation meets the preset threshold; finally, select users who have historical charging behavior information and whose completion probability of completing the charging operation does not meet the preset threshold from all users as target users.

[0074] In another feasible implementation, during the execution of the method of the embodiment of the present application, after receiving a request to use the target charging device initiated by the user, the user's identity information can be obtained, and then the target user can be screened out from all users based on the user's identity information, and then the historical charging behavior information of the target user and subsequent steps in the present application can be obtained. The process of screening the target user from all users is the same as the aforementioned process, and will not be repeated here.

[0075] Considering that in the latter feasible implementation mode, each time after receiving a request to use the target charging device initiated by the user, the process of screening out the target users must first be executed, and then the historical charging behavior information of the target users and subsequent steps in this application can be obtained. This implementation mode not only increases the execution steps of the present application, but also requires the process of screening the target users to be executed each time, which increases the workload of the execution entity and wastes service resources.

[0076] Therefore, in the specific implementation process, it is preferred that the method of the embodiment of the present application can be executed according to the process of selecting the target user in the previous implementation mode, that is, the target user can be selected before the method of the embodiment of the present application is executed.

[0077] In combination with the application scenarios of the embodiments of the present application, the target charging device may be a public charging pile, and the target user may use the public charging pile to charge the online car-hailing vehicle. Here, the online car-hailing vehicle mainly refers to electric vehicles, and in some embodiments, it may also refer to electric bicycles. When the online car-hailing vehicle is an electric vehicle, the target user may refer to the online car-hailing vehicle driver. The online car-hailing vehicle may have a unique and fixed usage relationship with the online car-hailing vehicle driver, that is, the online car-hailing vehicle is used by the only fixed online car-hailing vehicle driver, for example, the online car-hailing vehicle is a vehicle owned by the online car-hailing vehicle driver; the online car-hailing vehicle may also have an unfixed usage relationship with the online car-hailing vehicle driver, that is, the online car-hailing vehicle may be used by different online car-hailing vehicle drivers, for example, the online car-hailing vehicle is a vehicle assigned to the online car-hailing vehicle driver by the online car-hailing vehicle platform for use within a certain period of time. In some feasible implementations, for situations where the online car-hailing vehicle is an electric bicycle or an unmanned electric vehicle, the target user may also be an operator who charges the online car-hailing vehicle.

[0078] In the specific implementation process, as mentioned above, the target user can use the target application to send a use request to the execution subject of this application to use the target charging device. The use request may carry the identity information of the target user. The execution subject of this application can obtain the historical charging behavior information of the target user based on the identity information of the target user. In some feasible implementations, the use request may also carry the attribute information of the target charging device. Specifically, the attribute information of the target charging device may include name, device type, location and other information. Based on the attribute information of the target charging device, the historical use of the target charging device by the target user can be determined, and the specific process will be described in detail later.

[0079] Here, the historical charging behavior information may include at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging duration, historical charging amount, historical charging frequency, historical payment efficiency, etc.

[0080] Among them, the device type of the historical charging device refers to the device type of the charging device used by the target user for charging in the past. Specifically, the device type of the historical charging device can be the device type of the historical charging device used by the target user for charging each time in the past (that is, the execution subject obtains the device type of the historical charging device used by the target user for charging each time in the past, and the device type of the historical charging device obtained may be the same); the device type of the historical charging device can also be the device type of the historical charging device that appeared when the target user charged in the past (that is, the execution subject obtains the device type of the historical charging device that appeared when the target user charged in the past. When the device type of a certain historical charging device appears again, it can no longer be obtained repeatedly, that is, the device types of the historical charging devices obtained are all different). For each device type of historical charging device, the target user's usage of each device type of historical charging device can be determined based on the number of uses or whether there were any problems when the target user used it (such as frequency of use, proficiency in use, etc.).

[0081] The device type of the historical charged device refers to the device type of the device that was charged when the target user was charging in the past. Specifically, the device type of the historical charged device can be the device type of the historical charged device each time the target user was charging in the past (that is, the execution subject obtains the device type of the historical charged device each time the target user was charging in the past, and the device type of the historical charged device obtained may be the same); the device type of the historical charged device can also be the device type of the charged device that appeared when the target user was charging in the past (that is, the execution subject obtains the device type of the charged device that appeared when the target user was charging in the past. When the device type of a certain charged device appears again, it is not necessary to obtain it repeatedly, that is, the device type of the historical charged device obtained is different. For the device type of the historical charged device of each device type, the target user can determine the completion of the charging operation (such as the proficiency of completing the charging operation, etc.) when charging the historical charged device of each device type according to the number of uses or whether there were any problems when the target user used it.

[0082] The historical charging operation speed may refer to the charging operation speed when the target user used the historical charging device to charge the historical charged device in history. The historical charging operation speed may include at least one or more of the following: the historical average charging operation speed, the historical maximum charging operation speed, the median of the historical charging operation speed, the speed of the last completed charging operation, the average charging operation speed within the historical preset time period, the maximum charging operation speed within the historical preset time period, the median of the charging operation speed within the historical preset time period, etc. According to the historical charging operation speed, the user's proficiency in using the historical charging device to charge the historical charged device in history can be determined.

[0083] The historical charging amount may refer to the amount that the target user has paid for charging in the past. The historical charging amount may include at least one or more of the following: the total historical charging amount, the charging amount of the last charge, the historical average charging amount, the historical minimum charging amount, the historical maximum charging amount, the total charging amount within a historical preset time period, the average charging amount within a historical preset time period, the minimum charging amount within a historical preset time period, the maximum charging amount within a historical preset time period, etc. The charging amount is related to the charging amount (such as charging time, charging degree, etc.). Specifically, the charging amount is positively correlated with the charging amount. The amount of the charging amount can reflect the amount of the charging amount. Therefore, the historical charging amount can be determined based on the historical charging amount, and the historical use of the charging device by the target user (such as the frequency of use, the proficiency of use, etc.) can be determined based on the historical charging amount.

[0084] The historical charging frequency may refer to the number of times the target user has charged in a unit time. According to the historical charging frequency, the historical usage of the charging device by the target user (such as the frequency of use, the proficiency of use, etc.) can be determined.

[0085] The historical payment duration may refer to the time interval between the target user's historical completion of charging, the completion of payment and the completion of charging. When the target user completes charging, the charging device service platform or the executive entity in this application may record the target user's completion charging time and the target user's completion payment time, and then determine the time interval between the target user's completion payment and the completion charging time based on the completion charging time and the completion payment time. The historical payment duration may include at least one or more of the following: historical average payment time, historical maximum payment time, historical minimum payment time, payment time of the last charge, average payment time within a historical preset time period, minimum payment time within a historical preset time period, maximum payment time within a historical preset time period, etc. Based on the historical payment duration, it is possible to determine how fast the target user completed payment after completing historical charging.

[0086] The historical charging behavior information may be obtained by the execution entity from the target user's historical orders of using the charging device.

[0087] Historical orders may include information such as charging time, device type of the charging device, device type of the charged device, charging time, charging amount, and payment amount.

[0088] When using the charging device historically, the target user can place a request for the use of the charging device on the terminal. The target user can enter order information such as the device type of the charging device, the device type of the charged device, the charging time, the charging amount, etc. when placing the use request. The charging device service platform or the executive entity in this application generates a historical usage order based on the order information entered by the target user when the target user places the use request.

[0089] In some feasible implementations, the charging device service platform or the executive entity in this application can automatically obtain order information of the historical usage order during the charging process, and then generate the historical usage order based on the automatically obtained order information. The charging device service platform or the executive entity in this application can automatically obtain the device type of the charging device and the device type of the charged device during the charging process. The device type of the charging device can be selected by the user, or it can be matched by the charging device service platform or the executive entity in this application according to the device type of the charged device. After the target user completes charging, the charging device service platform or the executive entity in this application obtains order information such as the charging time, charging amount, and payment amount of this charging.

[0090] In step S102 , the completion probability may include at least one or more of the following: a completion probability of completing a specified charging operation, and a completion probability of completing payment within a predetermined time after charging is completed.

[0091] The designated charging operation refers to a designated charging operation performed by the target user during the charging operation.

[0092] Specifically, the designated charging operation may include at least one or more of the following: cutting off power to the charged device, opening the charging port, reading a charging card, selecting a charging method, removing a charging plug, putting back the charging plug, connecting the charging plug of the target charging device to the charging port of the charged device, connecting the charging plug of the target charging device to the charging socket of the charging power source, selecting a payment method, closing the charging port, etc.

[0093] The designated charging operations may include designated charging operations performed on the terminal, such as selecting a charging method, selecting a payment method, etc.; it may also include designated charging operations performed on the target charging device, such as selecting a charging method, reading a charging card, removing a charging plug, putting back a charging plug, connecting the charging plug of the target charging device to the corresponding charging socket of the charging power supply, selecting a payment method, etc.; it may also include designated charging operations performed on the charged device, such as cutting off the power of the charged device, opening the charging port, removing the charging plug, connecting the charging plug of the target charging device to the corresponding charging port of the charged device, closing the charging port, etc.

[0094] The aforementioned historical charging behavior information can reflect the target user's use of historical charging equipment, so the target user's completion probability of completing the specified charging operation can be determined based on the historical charging behavior information. The historical charging behavior information can include at least one or more of the aforementioned information, so the target user's completion probability of completing the specified charging operation can be determined based on at least one or more of them.

[0095] In a feasible implementation manner, the above step S102 may be performed according to the following steps:

[0096] S1021: Determine, based on historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation;

[0097] S1022: Determine a completion probability of the target user completing the specified charging operation using the target charging device according to the target user's proficiency in completing the specified charging operation using the target charging device.

[0098] In step S1021 , the historical charging behavior information may include information such as the device type of the historical charging device, the device type of the historical charged device, and the historical charging operation speed.

[0099] In step S1022, the higher the target user's proficiency in using the target charging device to complete the specified charging operation, the greater the probability that the target user uses the target charging device to complete the specified charging operation; the lower the target user's proficiency in using the target charging device to complete the specified charging operation, the smaller the probability that the target user uses the target charging device to complete the specified charging operation.

[0100] In a more specific implementation, the historical behavior information may include historical charging operation speed; the above step S102 may be performed according to the following steps:

[0101] S1023: Determine the proficiency of the target user in using the target charging device to complete the specified charging operation according to the historical charging operation speed of the target user in using the target charging device to complete the specified charging operation;

[0102] S1024: Determine a completion probability of the target user using the target charging device to complete the specified charging operation according to the target user's proficiency in using the target charging device to complete the specified charging operation.

[0103] In step S1023, the faster the historical charging operation speed, the higher the proficiency of the target user in using the target charging device to complete the specified charging operation; the slower the historical charging operation speed, the lower the proficiency of the target user in using the target charging device to complete the specified charging operation. The historical charging operation speed can be determined based on the image information of the target user performing the specified charging operation (e.g., the video information of the target user correspondingly connecting the charging plug of the target charging device to the charging socket of the charging power source), or can be determined based on the target user's operation time recorded by the target charging device (e.g., the target user selects a charging mode on the target charging device).

[0104] Different charging operations may have different operating difficulties. For example, some charging operations are dangerous, especially when the charging plug of the target charging device is connected to the charging port of the charged device and the charging socket of the charging power source. If the charging plug of the target charging device is improperly connected to the charging port of the charged device or the charging socket of the charging power source, it may cause fire, explosion and other dangers. At this time, it is necessary to show the correct operating steps to the target user, or let the target user contact the staff to complete the charging operation. For another example, some charging operations may be relatively complicated, and the corresponding operating difficulty may be relatively large.

[0105] Since different designated charging operations correspond to different operation difficulties or operation complexities, the historical operation speeds of different designated charging operations are also different. Therefore, the standards for determining the proficiency of different designated charging operations may be different.

[0106] Considering that charging devices of different device types may have different charging operations, the target user may have different completion probabilities of completing the specified charging operation using charging devices of different device types. Therefore, when determining the completion probability of completing the specified charging operation, the target user may first determine the history of using the target charging device (e.g., the number of times used). Therefore, in a more specific implementation, the historical behavior information may include the device type of the historical charging device. Step S102 may be performed according to the following steps:

[0107] S1025: Determine whether the device type of the historical charging device contains the device type of the target charging object;

[0108] S1026: If the device type of the historical charging device includes the device type of the target charging object, determine the completion probability of the target user completing the specified charging operation using the target charging device.

[0109] In step S1025, the device type of the target charging object may be carried in the use request initiated by the target user to use the target charging device. This step is mainly to determine whether the target user has previously used a historical charging device of the same device type as the target charging object. Charging devices of the same device type have basically the same charging operations. If the target user has used a historical charging device of the same device type as the target charging object, then the target user is likely to have performed the same charging operation.

[0110] In a specific implementation, the number of times the target user has used the historical charging device of the same device type as the target charging object and the number of times each charging operation has been performed may also be determined.

[0111] In step S1026, if the device type of the historical charging device contains the device type of the target charging object, it means that the target user has previously used a historical charging device with the same device type as the target charging object. The more times the target user uses it or the more times each charging operation is performed, the higher the target user's proficiency in using the target charging device, and the higher the probability that the target user can complete the specified charging operation using the target charging device.

[0112] In some more specific implementations, the target user may also combine other attribute information of the target charging device, such as location information, to determine the completion probability of the target user using the target charging device to complete the specified charging operation. This is mainly because in practice, even if the charging devices are of the same device type, their network environment, power supply conditions, fault conditions, etc. are different when they are located in different locations. In this case, the charging operations performed by the target user on the charging devices of the same device type at different locations are different, so the completion probability of the target user using the target charging device to complete the specified charging operation is also different.

[0113] In practice, historical charging behavior information such as historical charging duration, historical charging amount, and historical charging frequency can also reflect the target user's proficiency in the charging equipment. Therefore, when determining the completion probability of completing a specified charging operation, the above-mentioned implementation method can also be combined with other historical charging behavior information to determine the completion probability of the target user using the target charging equipment to complete the specified charging operation. The more historical charging behavior information there is, the more accurate the determined completion probability is.

[0114] The above implementation mainly considers the influence of the proficiency in completing the specified charging operation on the completion probability of completing the specified charging operation, that is, it can be measured according to whether the target user has performed the specified charging operation before. When the target user has performed the specified charging operation before, or the more times the target user has performed the specified charging operation, or the faster the target user completes the specified charging operation, the higher the proficiency of the target user in completing the specified charging operation, the greater the completion probability of the target user completing the charging operation.

[0115] In practice, factors that affect the probability of completing a specified charging operation include not only the proficiency in completing the specified charging operation, but also the accuracy of completing the specified charging operation. That is, it can also be measured based on whether the target user has ever encountered problems in performing the specified charging operation in the past. When the target user has never encountered problems in performing the specified charging operation in the past or the probability of problems is low, the higher the accuracy of the target user in completing the specified charging operation, the greater the probability of the target user completing the charging operation.

[0116] In a specific implementation, the completion probability of the target user completing the specified charging operation may be determined according to the target user's proficiency in completing the specified charging operation, or the accuracy of completing the specified charging operation.

[0117] Considering that the target user in the embodiment of the present application is a user who has used a charging device to complete a charging operation, under normal circumstances, the higher the proficiency of the target user in completing the specified charging operation, the higher the accuracy of completing the specified charging operation should be. However, it does not rule out the situation where the target user has a high proficiency in completing the specified charging operation, but the accuracy of completing the specified charging operation is not high. Therefore, in a preferred embodiment, the target user's proficiency in completing the specified charging operation and the accuracy of completing the specified charging operation can be combined, for example, by setting a weight to jointly determine the completion probability of the target user completing the specified charging operation.

[0118] The process of determining the completion probability of completing payment within a predetermined time after charging is completed is mainly applied to the application scenario of charging first and paying later.

[0119] The target user may not pay immediately after completing charging. The payment time of the target user after completing charging may affect the completion probability of the target user completing payment within the predetermined time after completing charging.

[0120] In a feasible implementation manner, step S102 may be performed according to the following steps:

[0121] S1027: Determine, based on the historical charging behavior information, a probability of the target user completing payment within a preset time after completing charging using the target charging device;

[0122] In step S1027, the historical charging behavior information may include any one or more of the following: historical payment duration, historical charging frequency, etc.

[0123] The historical payment duration may refer to the time interval between the target user completing payment and completing charging after the target user completes charging in history. In a specific implementation, when the target user completes charging, the charging device service platform or the execution subject in this application may record the target user's charging completion time and the target user's payment completion time, and then determine the time interval between the target user completing payment and completing charging based on the charging completion time and the payment completion time.

[0124] Based on the historical payment duration, the historical payment frequency of the target user can be determined; based on the historical payment frequency of the target user, the probability of the target user completing the payment within a preset time after completing charging using the target charging device can be determined.

[0125] The shorter the historical payment time is, the lower the target user's historical payment frequency is, which means that the target user has a higher rate of timely payment completion after completing charging using the target charging device, and the greater the probability of completing the payment within the preset time.

[0126] Here, the historical payment duration may include at least one or more of the following: historical average payment time, historical maximum payment time, historical minimum payment time, payment time of the last charge, average payment time within a historical preset time period, minimum payment time within a historical preset time period, maximum payment time within a historical preset time period, etc.

[0127] The historical charging frequency may refer to the number of times the target user has charged in a unit time in the past.

[0128] Considering the interests of the charging equipment service platform, in general, the target user is not allowed to charge again if the last payment has not been completed. In other words, the target user must complete the last payment before charging again. Therefore, the payment completion status of the target user after charging can also be determined through the historical charging frequency. The higher the historical charging frequency, the higher the payment frequency of the target user after charging per unit time.

[0129] Therefore, the historical payment frequency of the target user can be determined based on the historical charging frequency; then, based on the historical payment frequency of the target user, the probability of the target user completing payment within a preset time after completing charging using the target charging device can be determined.

[0130] In a feasible implementation manner, step S102 may be performed according to the following steps:

[0131] S1028: Determine, based on historical travel information, changes in the historical payment probability of the target user after charging is completed;

[0132] S1029: Determine the probability of payment being completed within a predetermined time after charging is completed based on the historical payment probability change of the target user after charging is completed.

[0133] In steps S1028-S1029, the historical payment probability change refers to the change of the historical payment probability over time. The historical payment probability change may be the change of the historical payment probability within a historical preset time period.

[0134] The historical travel information may be the historical charging amount, etc., specifically the historical total charging amount, the historical average charging amount, and the average charging amount within a historical preset time period.

[0135] In the case where the historical travel information is the average charging amount within the historical preset time period, if the average charging amount within the historical first preset time period is greater than the average charging amount within the historical second preset time period (the historical first preset time period includes the historical second preset time period, and the historical first preset time period is greater than the historical second preset time period), it means that the average charging amount of the target user increases over time, which means that the target user is more likely to complete the payment within the scheduled time after charging is completed.

[0136] For the scenario of online car-hailing, historical charging behavior information may also include historical orders. According to the number of historical orders within the third preset time period and the number of historical orders within the fourth preset time period (the third preset time period includes the fourth preset time period, and the third preset time period is greater than the fourth preset time period), if the number of historical orders within the third preset time period is greater than the number of historical orders within the fourth preset time period, it means that the historical order data of the target user increases with time, then it means that the power consumption of the target user in the third preset time period increases with time, that is, the charging amount of the target user in the third preset time period increases with time, then it means that the probability of the target user completing the payment within the scheduled time after charging is completed is relatively high.

[0137] The process of determining the completion probability of the target user completing the charging operation using the target charging device in the above step S102 is mainly considered from the perspective of the target user's historical charging behavior information, and can also be considered from the perspective of the target user's historical travel information using the charged device.

[0138] In a feasible implementation manner, before step S103, as Figure 2 In the flowchart of the second information display method shown in FIG. 1 , step S102 may further include the following steps:

[0139] S201: Obtain historical travel information of a target user using a charged device for travel;

[0140] S202: Determine the usage frequency of the target user using the target charging device according to the historical travel information;

[0141] S203: Determine, based on the usage frequency and historical travel information, a completion probability of the target user completing the charging operation using the target charging device.

[0142] In step S201, the charged device refers to a device that is charged by a charging device and can provide travel services when it has a certain amount of power. According to the application scenario of the embodiment of the present application, the charged device may be an electric car.

[0143] The historical travel information here mainly refers to the historical travel information generated when the target user uses the charged device to travel, mainly including at least one or more of the following: historical travel duration, historical travel times, and historical mileage.

[0144] The historical travel duration refers to the historical travel duration of the device being charged, which may be the historical total travel duration, the historical average travel duration per unit time, the historical total travel duration within a preset time period, the last travel duration, the historical maximum travel duration, the historical minimum travel duration, etc. Based on the historical travel duration, the power consumption of the device being charged during travel can be determined, and then the charging status of the device being charged by the target user using the target charging device can be determined.

[0145] The historical number of trips refers to the historical number of trips of the charged device, which may be the total number of historical trips, the average number of trips in a historical unit time, the total number of trips in a historical preset time period, etc. Based on the historical number of trips, the power consumption of the charged device during travel can be determined, and then the charging status of the charged device by the target user using the target charging device can be determined.

[0146] The historical mileage refers to the historical mileage of the device being charged, which may be the total historical mileage, the total mileage of travel within a preset historical time period, the last mileage, the historical maximum mileage, the historical minimum mileage, etc. Based on the historical mileage, the power consumption of the device being charged during travel can be determined, and then the charging status of the device being charged by the target user using the target charging device can be determined.

[0147] For the application scenario of this application, the historical travel information can be obtained from the historical travel orders of the target user. The historical travel orders refer to the travel orders generated when the target user provides travel services to passengers.

[0148] In the specific implementation process, the historical travel information may also include the actual amount of orders received by the target user within the historical preset time period, the target user's order acceptance time interval, the number of historical orders of the target user, the number of times passengers complained about the target user within the preset time period, etc. Based on the above historical travel information, the power consumption of the target user when traveling with the charged device can be determined, and then the charging situation of the charged device by the target user using the target charging device can be determined. Or based on the above historical travel information (for example, the number of times passengers complained about the target user within the preset time period, the more times passengers complained about the target user within the preset time period, the lower the credit of the target user to complete the payment after charging), the target user's arrears in charging fees can be determined, and then the probability of completing the payment within the scheduled time after charging is completed can be determined.

[0149] In step S202, the longer the target user's historical travel time is, the greater the power consumption of the charged device is, and the target user uses the target charging device to use the charged device more frequently; similarly, the more historical travel times the target user has, the greater the power consumption of the charged device is, and the target user uses the target charging device to use the charged device more frequently; the more historical mileage the target user has, the greater the power consumption of the charged device is, and the target user uses the target charging device to use the charged device more frequently.

[0150] In the specific implementation process, the target user's usage frequency of the target charging device can also be determined based on historical travel information, that is, the trend of usage frequency over time. The historical travel information can be historical travel information within a preset time period. According to the change in usage frequency, the probability of the target user completing the payment within the predetermined time after the current charging is completed can be determined.

[0151] In the specific implementation process, the more historical travel information there is, the more accurate it is in determining the frequency of use of the target charging device by the target user, so the historical travel information can be taken into consideration.

[0152] In step S203, the completion probability may include at least one or more of the following: a completion probability of completing a specified charging operation, and a completion probability of completing payment within a predetermined time after charging is completed.

[0153] When the frequency of use is higher, it means that the target user may be more proficient in using the target charging device, and the probability of completing the specified charging operation is higher. When the frequency of use is higher, the probability of completing the payment within the scheduled time after charging is completed is also higher.

[0154] After executing step S102, step S103 may be executed.

[0155] In step S103, displaying the operation prompt information to the target user refers to information prompting the target user to complete a designated charging operation or complete payment.

[0156] Specifically, the operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

[0157] Among them, the operation guidance information prompting the user to complete the charging operation refers to information that prompts the user to complete the charging operation through operation guidance information; the information that prompts the user to complete the payment is used to prompt the user to complete the last payment; the information that prompts the user to complete the prepayment is used to prompt the user to complete the prepayment.

[0158] When the meaning of completion probability is different, the operation prompt information displayed to the target user can be different.

[0159] Specifically, when the completion probability is the completion probability of completing a specified charging operation, the operation prompt information may be operation guidance information prompting the user to complete the charging operation; when the completion probability is the completion probability of completing payment within a predetermined time after charging is completed, the operation prompt information may be information prompting the user to complete payment and / or information prompting the user to complete prepayment.

[0160] When the meaning of completion probability is different, the timing of displaying operation prompt information to the target user may also be different.

[0161] Specifically, when the completion probability is the completion probability of completing a specified charging operation, operation guidance information prompting the user to complete the charging operation can be displayed during the charging process. By displaying the operation guidance information during the charging process, the user can be prompted to successfully complete the charging operation. When the completion probability is the completion probability of completing payment within a predetermined time after charging is completed, information prompting the user to complete payment and / or information prompting the user to complete prepayment can be displayed to the target user before charging. By displaying the prompt to complete payment and / or prepayment information before charging, it can be ensured that the user completes the payment as soon as possible, thereby reducing the loss of the charging equipment service platform.

[0162] Here you can set a completion probability threshold, and determine the operation prompt information displayed to the target user based on the size of the completion probability and the completion probability threshold.

[0163] After the aforementioned steps S1021-S1022 or steps S1023-S1024 or steps S1025-S1026, when the target user has a low probability of completing the designated charging operation using the target charging device, it indicates that the target user has a low proficiency in completing the designated charging operation and / or a low accuracy in completing the designated charging operation. In view of this situation, the target user may be guided to assist the target user in completing the designated charging operation. Therefore, the completion probability threshold may be set to a first preset value, and if the completion probability is less than the first preset value, the target user is presented with operation guidance information prompting the target user to complete the charging operation.

[0164] After the aforementioned step S1027, if the target user completes charging using the target charging device and the completion probability of completing payment within the preset time is low, it means that the target user has a long time interval to complete payment within the preset time after charging. In view of this situation, the target user can be prompted to complete payment as soon as possible. Therefore, the completion probability threshold can be set to a second preset value, and if the completion probability is less than the second preset value, information prompting the user to complete payment is displayed to the target user.

[0165] In a specific implementation process, the first preset value and the second preset value may be the same or different. The first preset value and the second preset value may be set according to actual conditions.

[0166] In a feasible implementation, after the aforementioned step S1027, the completion probability threshold may be set to a third preset value. If the completion probability is less than the third preset value, information prompting the target user to complete the prepayment is displayed to the target user.

[0167] Here, the third preset value is less than the second preset value, that is, when the completion probability meets certain conditions, information prompting the user to complete the prepayment is displayed to the target user. The main consideration here is that there are situations in practice where users do not pay after completing charging. When the target user completes charging using the target charging device, if the probability of completing the payment within the preset time is very low, it means that the target user is unlikely to complete the payment after this charging. In order to reduce the losses of the charging device service platform, the target user can be prompted to complete the prepayment by displaying information prompting the user to complete the prepayment, so as to avoid the situation where the target user does not pay after completing the charging.

[0168] In a more specific implementation, after the aforementioned step S1025, the completion probability threshold can also be set to a fourth preset value. If the completion probability is less than the fourth preset value, information prompting the user to complete payment and information prompting the user to complete prepayment are simultaneously displayed to the target user.

[0169] Here, the fourth preset value is less than the second preset value, and the fourth preset value may be less than the third preset value or greater than the third preset value, that is, when the completion probability meets certain conditions, the information prompting the user to complete the payment and the information prompting the user to complete the prepayment are simultaneously displayed to the target user. In particular, when the fourth preset value is less than the third preset value, it means that after the target user completes charging using the target charging device, the probability of completing the payment within the preset time is extremely low. By displaying the information prompting the user to complete the payment to the target user, the target user completes the last payment and is prompted to complete the prepayment at the same time, so as to avoid the situation where the target user does not pay after completing the current charging.

[0170] In the specific implementation process, the prepayment amount can also be set, such as high prepayment, general prepayment, low prepayment, etc. It can be set specifically according to the completion probability of the target user completing the payment within the preset time after completing the charging.

[0171] In a feasible implementation, in the information display method provided in the embodiment of the present application, step S102 can also be implemented according to a model.

[0172] Specifically, the historical charging behavior information is input into the trained neural network model to obtain the completion probability of the target user completing the charging operation using the target charging device.

[0173] The neural network model can be trained by the following steps:

[0174] Acquire training samples; the training samples include sample charging behavior information and completion probability of a charging operation corresponding to the sample charging behavior information; input the training samples into a neural network model to train the neural network model.

[0175] In the embodiment of the present application, the neural network model may be a logistic regression model, which is a single-layer neural network model. In other possible implementations, the neural network model may include any model that can implement the information display method of the present application.

[0176] Based on the same inventive concept, an information display device corresponding to the information display method is also provided in the embodiment of the present application. Since the principle of solving the problem by the device in the embodiment of the present application is similar to the above-mentioned information display method in the embodiment of the present application, the implementation of the device can refer to the implementation of the method, and the repeated parts will not be repeated.

[0177] Reference Figure 3 FIG. 1 is a schematic diagram of an information display device provided in an embodiment of the present application, wherein the device comprises:

[0178] The first acquisition module 301 is used to acquire the historical charging behavior information of the target user after receiving a use request of the target charging device initiated by the target user;

[0179] A first determination module 302 is used to determine, based on the historical charging behavior information, a completion probability of the target user completing the charging operation using the target charging device;

[0180] The display module 303 is used to display operation prompt information to the target user according to the completion probability.

[0181] In a feasible implementation, the historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging duration, historical charging amount, historical charging frequency, and historical payment duration.

[0182] In a feasible implementation manner, the completion probability includes at least one or more of the following: a completion probability of completing a specified charging operation, and a completion probability of completing payment within a predetermined time after charging is completed.

[0183] In a feasible implementation manner, the operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

[0184] In a feasible implementation manner, the first determining module 302 includes:

[0185] A second determination module, configured to determine, based on the historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation;

[0186] A third determination module, configured to determine a completion probability of the target user using the target charging device to complete the specified charging operation according to the proficiency of the target user using the target charging device to complete the specified charging operation;

[0187] The display module 303 is specifically configured to display operation guidance information prompting the target user to complete the charging operation to the target user if the completion probability is less than a first preset value.

[0188] In a feasible implementation, the designated charging operation includes at least one or more of the following: removing the charging plug of the target charging device, connecting the charging plug of the target charging device to the charging port of the charged device, and connecting the charging plug of the target charging device to the charging socket of the charging power source.

[0189] In a feasible implementation manner, the first determining module 302 includes:

[0190] The fourth determination module is used to determine, based on the historical charging behavior information, a probability of the target user completing payment within a preset time after completing charging using the target charging device.

[0191] The display module 303 is specifically configured to display information prompting the target user to complete payment if the completion probability is less than a second preset value.

[0192] In a feasible implementation manner, the first determining module 302 includes:

[0193] A second acquisition module acquires historical travel information of the target user using the charged device for travel;

[0194] A fifth determination module, configured to determine a usage frequency of the target charging device by the target user according to the historical travel information;

[0195] The sixth determination module is used to determine the completion probability of the target user completing the charging operation using the target charging device according to the usage frequency and the historical travel information.

[0196] In a feasible implementation manner, the historical travel information includes at least one or more of the following: historical travel duration, historical travel times, and historical driving mileage.

[0197] For descriptions of the processing flow of each module in the device and the interaction flow between each module, reference may be made to the relevant descriptions in the above method embodiment, which will not be described in detail here.

[0198] like Figure 4 As shown, it is a schematic diagram of the structure of an electronic device provided in an embodiment of the present application. The electronic device includes: a processor 401, a memory 402 and a bus 403. The memory 402 stores execution instructions. When the electronic device is running, the processor 401 communicates with the memory 402 through the bus 403. The processor 401 executes the steps of the information display method provided in the embodiment of the present application stored in the memory 402, which specifically includes:

[0199] After receiving a use request initiated by a target user to use a target charging device, obtaining historical charging behavior information of the target user;

[0200] Determining, based on the historical charging behavior information, a completion probability of the target user completing a charging operation using the target charging device;

[0201] Based on the completion probability, operation prompt information is displayed to the target user.

[0202] In a possible implementation, the historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging duration, historical charging amount, historical charging frequency, and historical payment duration.

[0203] In a possible implementation manner, the completion probability includes at least one or more of the following: a completion probability of completing a specified charging operation, and a completion probability of completing payment within a predetermined time after charging is completed.

[0204] In a possible implementation, the operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

[0205] In a possible implementation manner, the historical charging behavior information includes a historical charging operation speed; when the processor 401 performs the step of determining the completion probability of the target user completing the charging operation using the target charging device according to the historical charging behavior information, it is used to:

[0206] determining the proficiency of the target user in using the target charging device to complete the specified charging operation according to the historical charging operation speed of the target user in using the target charging device to complete the specified charging operation;

[0207] According to the proficiency of the target user in using the target charging device to complete the designated charging operation, a completion probability of the target user using the target charging device to complete the designated charging operation is determined.

[0208] When the processor 401 performs the step of displaying the operation prompt information to the target user according to the completion probability, it is configured to:

[0209] If the completion probability is less than a first preset value, operation guidance information prompting the target user to complete the charging operation is displayed to the target user.

[0210] In a possible implementation manner, when the processor 401 executes the step of determining the completion probability of the target user completing the charging operation using the target charging device according to the historical charging behavior information, it is configured to:

[0211] Determining, based on the historical payment duration, a probability of the target user completing payment within a preset time after completing charging using the target charging device;

[0212] When the processor 401 performs the step of displaying the operation prompt information to the target user according to the completion probability, it is configured to:

[0213] If the completion probability is less than a second preset value, information prompting the target user to complete the payment is displayed to the target user.

[0214] In a possible implementation, the processor 401 determines the completion probability of the target user completing the charging operation using the target charging device according to the historical charging behavior information during the execution step, for:

[0215] Acquire historical travel information of the target user using the charged device;

[0216] Determining the usage frequency of the target charging device by the target user according to the historical travel information;

[0217] A completion probability of the target user completing the charging operation using the target charging device is determined according to the usage frequency and the historical travel information.

[0218] In a possible implementation manner, the historical travel information includes at least one or more of the following: historical travel duration, historical travel times, and historical mileage.

[0219] An embodiment of the present application further provides a computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, the steps of the above-mentioned information display method are executed.

[0220] Specifically, the storage medium can be a general storage medium, such as a mobile disk, a hard disk, etc. When the computer program on the storage medium is run, the above-mentioned information display method can be executed.

[0221] The present application also provides a computer program product, including a computer program / instruction, which implements the above information display method when executed by a processor. The specific implementation can be found in the method embodiment, which will not be repeated here.

[0222] Those skilled in the art can clearly understand that, for the convenience and simplicity of description, the specific working process of the system and device described above can refer to the corresponding process in the method embodiment, and will not be repeated in this application. In the several embodiments provided in this application, it should be understood that the disclosed system, device and method can be implemented in other ways. The device embodiments described above are merely schematic. For example, the division of the modules is only a logical function division. There may be other division methods in actual implementation. For example, multiple modules or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be through some communication interfaces, indirect coupling or communication connection of devices or modules, which can be electrical, mechanical or other forms.

[0223] The modules described as separate components may or may not be physically separated, and the components shown as modules may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0224] In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.

[0225] If the functions are implemented in the form of software functional units and sold or used as independent products, they can be stored in a non-volatile computer-readable storage medium that is executable by a processor. Based on this understanding, the technical solution of the present application, or the part that contributes to the prior art or the part of the technical solution, can be embodied in the form of a software product, which is stored in a storage medium and includes several instructions for a computer device (which can be a personal computer, server, or network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: various media that can store program codes, such as USB flash drives, mobile hard drives, ROM, RAM, magnetic disks, or optical disks.

[0226] The above are only specific implementations of the present application, but the protection scope of the present application is not limited thereto. Any person skilled in the art who is familiar with the present technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application. Therefore, the protection scope of the present application should be based on the protection scope of the claims.

[0227] The embodiment of the present application discloses TS1, an information display method, including:

[0228] After receiving a use request initiated by a target user to use a target charging device, obtaining historical charging behavior information of the target user;

[0229] Determining, based on the historical charging behavior information, a completion probability of the target user completing a charging operation using the target charging device;

[0230] Based on the completion probability, operation prompt information is displayed to the target user.

[0231] TS2. According to the information display method described in TS1, the historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging time, historical charging amount, historical charging frequency, and historical payment time.

[0232] TS3. According to the information display method described in TS1, the completion probability includes at least one or more of the following: the completion probability of completing a specified charging operation, and the completion probability of completing payment within a predetermined time after charging is completed.

[0233] TS4. According to the information display method described in TS1, the operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

[0234] TS5. The information display method according to TS1, wherein determining the completion probability of the target user completing the charging operation using the target charging device according to the historical charging behavior information comprises:

[0235] Determining, based on the historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation;

[0236] determining a completion probability of the target user using the target charging device to complete the specified charging operation according to the target user's proficiency in using the target charging device to complete the specified charging operation;

[0237] The displaying operation prompt information to the target user according to the completion probability includes:

[0238] If the completion probability is less than a first preset value, operation guidance information prompting the target user to complete the charging operation is displayed to the target user.

[0239] TS6. According to the information display method described in TS5, the designated charging operation includes at least one or more of the following: removing the charging plug of the target charging device, connecting the charging plug of the target charging device to the charging port of the charged device, and connecting the charging plug of the target charging device to the charging socket of the charging power supply.

[0240] TS7. The information display method according to TS1, wherein determining the completion probability of the target user completing the charging operation using the target charging device according to the historical charging behavior information comprises:

[0241] Determining, based on the historical charging behavior information, a probability of the target user completing payment within a preset time after completing charging using the target charging device;

[0242] The displaying operation prompt information to the target user according to the completion probability includes:

[0243] If the completion probability is less than a second preset value, information prompting the target user to complete the payment is displayed to the target user.

[0244] TS8. The information display method according to TS1, wherein determining the completion probability of the target user completing the charging operation using the target charging device according to the historical charging behavior information comprises:

[0245] Acquire historical travel information of the target user using the charged device;

[0246] Determining the usage frequency of the target charging device by the target user according to the historical travel information;

[0247] A completion probability of the target user completing the charging operation using the target charging device is determined according to the usage frequency and the historical charging behavior information.

[0248] TS9. According to the information display method described in TS8, the historical travel information includes at least one or more of the following: historical travel duration, historical travel times, and historical mileage.

[0249] TS10, information display device, including:

[0250] A first acquisition module is used to acquire historical charging behavior information of the target user after receiving a use request for using a target charging device initiated by the target user;

[0251] A first determination module, configured to determine, based on the historical charging behavior information, a completion probability of the target user completing a charging operation using the target charging device;

[0252] A display module is used to display operation prompt information to the target user according to the completion probability.

[0253] TS11. According to the information display device described in TS10, the historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging time, historical charging amount, historical charging frequency, and historical payment time.

[0254] TS12. According to the information display device described in TS10, the completion probability includes at least one or more of the following: a completion probability of completing a specified charging operation, and a completion probability of completing payment within a predetermined time after charging is completed.

[0255] TS13. According to the information display device described in TS10, the operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

[0256] TS14. The information display device according to TS10, wherein the first determining module comprises:

[0257] A second determination module, configured to determine, based on the historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation;

[0258] A third determination module, configured to determine a completion probability of the target user using the target charging device to complete the specified charging operation according to the proficiency of the target user using the target charging device to complete the specified charging operation;

[0259] The display module is specifically used to display operation guidance information to the target user to prompt the target user to complete the charging operation if the completion probability is less than a first preset value.

[0260] TS15. According to the information display device described in TS14, the designated charging operation includes at least one or more of the following: removing the charging plug of the target charging device, connecting the charging plug of the target charging device to the charging port of the charged device, and connecting the charging plug of the target charging device to the charging socket of the charging power supply.

[0261] TS16. The information display device according to TS10, wherein the first determining module comprises:

[0262] A fourth determination module is used to determine, based on the historical charging behavior information, a completion probability that the target user completes payment within a preset time after completing charging using the target charging device;

[0263] The display module is specifically used to display information prompting the target user to complete the payment if the completion probability is less than a second preset value.

[0264] TS17. According to the information display device of TS10, the first determining module comprises:

[0265] A second acquisition module acquires historical travel information of the target user using the charged device for travel;

[0266] A fifth determination module, configured to determine a usage frequency of the target charging device by the target user according to the historical travel information;

[0267] The sixth determination module is used to determine the completion probability of the target user completing the charging operation using the target charging device according to the usage frequency and the historical travel information.

[0268] TS18. According to the information display device described in TS17, the historical travel information includes at least one or more of the following: historical travel duration, historical travel times, and historical mileage.

Claims

1. An information display method, characterized in that: include: After receiving a request from a target user to use a target charging device, obtain the target user's historical charging behavior information: Determining, based on the historical charging behavior information, a completion probability of the target user completing a charging operation using the target charging device; Displaying operation prompt information to the target user according to the completion probability; Wherein, determining the completion probability of the target user completing the charging operation using the target charging device according to the historical charging behavior information includes: The completion probability of the user completing the charging operation is determined by analyzing the target user's proficiency in using the target charging device to complete the specified charging operation, the completion probability of completing the payment within a preset time, or the frequency of use of the target charging device.

2. The information display method according to claim 1, characterized in that: The historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging time, historical charging amount, historical charging frequency, and historical payment time.

3. The information display method according to claim 1, characterized in that: The completion probability includes at least one or more of the following: the completion probability of completing a specified charging operation, and the completion probability of completing payment within a predetermined time after charging is completed.

4. The information display method according to claim 1, characterized in that: The operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

5. The information display method according to claim 1, characterized in that: The determining, based on the historical charging behavior information, a completion probability of the target user completing the charging operation using the target charging device, includes: Determining, based on the historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation; determining, according to the proficiency of the target user in using the target charging device to complete the designated charging operation, a completion probability of the target user using the target charging device to complete the designated charging operation according to the completion probability; The step of displaying operation prompt information to the target user according to the completion probability includes: If the completion probability is less than a first preset value, operation guidance information prompting the target user to complete the charging operation is displayed to the target user.

6. The information display method according to claim 5, characterized in that: The designated charging operation includes at least one or more of the following: removing the charging plug of the target charging device, correspondingly connecting the charging plug of the target charging device to the charging port of the charged device, and correspondingly connecting the charging plug of the target charging device to the charging socket of the charging power source.

7. The information display method according to claim 1, characterized in that: The determining, based on the historical charging behavior information, a completion probability of the target user completing the charging operation using the target charging device, includes: Determining, based on the historical charging behavior information, a probability of the target user completing payment within a preset time after completing charging using the target charging device; The step of displaying operation prompt information to the target user according to the completion probability includes: If the completion probability is less than a second preset value, information prompting the target user to complete the payment is displayed to the target user.

8. The information display method according to claim 1, characterized in that: The determining, based on the historical charging behavior information, a completion probability of the target user completing the charging operation using the target charging device, includes: Acquire historical travel information of the target user using the charged device; Determining the usage frequency of the target charging device by the target user according to the historical travel information; A completion probability of the target user completing the charging operation using the target charging device is determined according to the usage frequency and the historical charging behavior information.

9. The information display method according to claim 8, characterized in that: The historical travel information includes at least one or more of the following: historical travel duration, historical travel times, and historical mileage.

10. The information display device is characterized in that: include: The first acquisition module is used to obtain the historical charging behavior information of the target user after receiving a use request for using the target charging device initiated by the target user: A first determination module, configured to determine, based on the historical charging behavior information, a completion probability of the target user completing a charging operation using the target charging device; A display module, used to display operation prompt information to the target user according to the completion probability; Wherein, the first determining module is further used for: The completion probability of the user completing the charging operation is determined by analyzing the target user's proficiency in using the target charging device to complete the specified charging operation, the completion probability of completing the payment within a preset time, or the frequency of use of the target charging device.

11. The information display device according to claim 10, characterized in that: The historical charging behavior information includes at least one or more of the following: historical charging device type, historical charged device type, historical charging operation speed, historical charging time, historical charging amount, historical charging frequency, and historical payment time.

12. The information display device according to claim 10, characterized in that: The completion probability includes at least one or more of the following: the completion probability of completing a specified charging operation, and the completion probability of completing payment within a predetermined time after charging is completed.

13. The information display device according to claim 10, characterized in that: The operation prompt information includes at least one or more of the following: operation guidance information prompting the user to complete the charging operation, information prompting the user to complete the payment, and information prompting the user to complete the prepayment.

14. The information display device according to claim 10, characterized in that: The first determining module comprises: A second determination module, configured to determine, based on the historical charging behavior information, the proficiency of the target user in using the target charging device to complete a specified charging operation; A second determination module, configured to determine a completion probability of the target user using the target charging device to complete the specified charging operation according to the proficiency of the target user using the target charging device to complete the specified charging operation; The display module is specifically used to display operation guidance information to the target user to prompt the target user to complete the charging operation if the completion probability is less than a first preset value.

15. The information display device according to claim 14, characterized in that: The designated charging operation includes at least one or more of the following: removing the charging plug of the target charging device, correspondingly connecting the charging plug of the target charging device to the charging port of the charged device, and correspondingly connecting the charging plug of the target charging device to the charging socket of the charging power source.

16. The information display device according to claim 10, characterized in that: The first determining module comprises: A fourth determination module is used to determine, based on the historical charging behavior information, a completion probability that the target user completes payment within a preset time after completing charging using the target charging device; The display module is specifically used to display information prompting the target user to complete the payment if the completion probability is less than a second preset value.

17. The information display device according to claim 10, characterized in that: The first determining module comprises: A second acquisition module acquires historical travel information of the target user using the charged device for travel; A fifth determination module, configured to determine a usage frequency of the target charging device by the target user according to the historical travel information; The sixth determination module is used to determine the completion probability of the target user completing the charging operation using the target charging device according to the usage frequency and the historical travel information.

18. The information display device according to claim 17, characterized in that: The historical travel information includes at least one or more of the following: historical travel duration, historical travel times, and historical mileage.

19. An electronic device, characterized in that The electronic device comprises: a processor, a storage medium and a bus, wherein the storage medium stores machine-readable instructions executable by the processor, and when the electronic device is running, the processor communicates with the storage medium via the bus, and the processor executes the machine-readable instructions to perform the steps of any method as claimed in claims 1 to 9.

20. A computer-readable storage medium, characterized in that The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps of the method according to any one of claims 1 to 9 are executed.

21. A computer program product, characterized in that The method comprises a computer program / instruction, which, when executed by a processor, implements the steps of the method according to any one of claims 1 to 9.

Citation Information

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