An intelligent elevator calling APP product and a method for calling an elevator using the intelligent elevator calling APP
By automatically recognizing passenger entry and exit behaviors through the smart elevator call APP, the problems of repetitive operations and cumbersome settings in the existing elevator call system are solved, realizing automated elevator call and improving elevator operating efficiency and adaptability.
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- YUNGTAY ELEVATOR EQUIP CHINA
- Filing Date
- 2024-05-06
- Publication Date
- 2026-06-16
AI Technical Summary
Existing elevator call systems require passengers to perform repeated operations, buttons are prone to jamming, and smart devices require pre-setting floor information, making it difficult to adapt to changes in multi-level travel. Furthermore, existing smart elevator call systems are cumbersome to set up and difficult to apply in practice.
Develop a smart elevator call app that automatically identifies passengers entering and leaving the elevator using smart devices, records height and distance information, automatically generates an elevator call signal and transmits it to the elevator, reducing passenger operations.
It automatically identifies passengers entering and exiting floors, reduces elevator call operations, improves elevator operating efficiency, adapts to changes in multi-level travel, and eliminates the need for cumbersome pre-setting.
Abstract
Description
Technical Field
[0001] This invention relates to the field of elevator control technology, and in particular to a smart elevator calling APP product and a method for calling an elevator using the smart elevator calling APP. Background Technology
[0002] Currently, when passengers use elevators, they almost always call the elevator by pressing the up / down buttons on the external call device located in the elevator lobby. After entering the car, they press the floor buttons located inside the car to select their destination floor, and the elevator then takes them there. A small number of elevators use card swipes instead of pressing buttons. However, whether pressing buttons or swiping cards, the operation is repeated every time a passenger uses the elevator. When using buttons, they are prone to jamming, and they also need to be replaced when their lifespan is over.
[0003] Smart devices are now widespread and all have functions such as WiFi, Bluetooth, NFC, altitude detection, and wireless ranging.
[0004] Chinese Invention Patent Publication No. CN115385198A discloses an elevator calling system, including an elevator-side component and a mobile terminal for passengers to register their call signals. The mobile terminal includes a storage unit for storing the structural layout of the building where the elevator is located, a positioning unit for generating and outputting the mobile terminal's location, a terminal receiving unit for receiving call signals, a planning unit for planning the elevator route from the registered location to the elevator lobby, and a judgment unit for determining whether the elevator travel conditions are met. The elevator-side component includes a receiving unit for receiving call signals from the mobile terminal and a processing unit for generating elevator call instructions based on the call signals and sending them to the elevator control system. This invention overcomes the shortcomings of existing technologies, such as potential misregistration, avoids wasting elevator capacity due to invalid travel requests, and eliminates misregistration of call signals, thereby improving elevator operating efficiency. However, this elevator calling system requires pre-setting and storing building location information, travel path information, and call information. When the mobile device enters the set range, it issues a call signal, which is cumbersome to set up and cannot adapt to changes in the travel floor or travel floors exceeding two floors, making it difficult to implement in practice. Summary of the Invention
[0005] One of the technical problems this invention aims to solve is to provide a smart elevator calling app product that addresses the shortcomings of the existing technology. This smart elevator calling app product can automatically identify passenger entry into the elevator and record the height of the smart device at the departure floor, the distance to the wireless device connected to the elevator, the current elevator floor number, and the number of times the user departs from that floor. Furthermore, this smart elevator calling app product can automatically record passenger exit from the elevator and record the height of the smart device at the departure floor, the distance to the wireless device connected to the elevator, the current elevator floor number, and the number of times the user arrives at that floor. Even further, after automatically identifying its own location, this smart elevator calling app product automatically generates departure floor and destination floor information based on previously recorded departure and arrival information.
[0006] The second technical problem to be solved by the present invention is to provide a method for calling an elevator using the above-mentioned smart elevator calling APP product.
[0007] The technical problem to be solved by this invention can be achieved through the following technical solution:
[0008] A smart elevator calling app product is characterized by comprising an elevator calling app that can automatically generate elevator calling signals. The elevator calling app is installed in a smart device, and the elevator calling app is wirelessly connected to the smart device. It detects the wireless device number connected to the elevator and wirelessly connects to obtain the elevator's current information. When a passenger enters the elevator, the elevator calling app automatically records the departure floor information. When a passenger leaves the elevator, the elevator calling app automatically records the departure floor information. When the elevator calling app detects that a passenger has entered or left a departure floor, it automatically generates an elevator calling signal and informs the passenger. After the passenger confirms, the elevator calling signal is transmitted to the elevator, and the elevator status is simultaneously communicated to the passenger during operation.
[0009] In a preferred embodiment of the present invention, the elevator call APP has a wireless communication function, and can detect the height of the smart device, the horizontal movement distance of the smart device, the vertical movement distance of the smart device, and the distance between the smart device and the wireless device.
[0010] In a preferred embodiment of the present invention, the smart device is a smart wearable device, which is one or a combination of smartphones, tablets, and smart bracelets.
[0011] In a preferred embodiment of the present invention, the wireless device is either an elevator device with wireless communication function or an elevator auxiliary device connected to the elevator.
[0012] In a preferred embodiment of the present invention, the wireless device is one or a combination of several of the following: a door access control system at the entrance of a building, a turnstile in a building, a wireless communication device in a waiting hall, a wireless communication device in an elevator shaft, a card reader for boarding, or a card reader for a train carriage.
[0013] In a preferred embodiment of the present invention, the wireless communication is one or a combination of WiFi communication, Bluetooth communication, and NFC communication.
[0014] In a preferred embodiment of the present invention, the current information of the elevator includes the current floor, door opening information, and door closing information.
[0015] In a preferred embodiment of the present invention, the departure floor information includes the wireless device number information N connected to the elevator, the current floor information A1 of the elevator, the distance information A2 between the smart device and the wireless device connected to the elevator, the height value information A3 of the smart device, and the departure number information A4 of the current floor.
[0016] In a preferred embodiment of the present invention, the departure floor information includes the wireless device number information N connected to the elevator, the current floor information B1 of the elevator, the distance information B2 between the smart device and the wireless device connected to the elevator, the height value information B3 of the smart device, and the current floor departure count information B4.
[0017] In a preferred embodiment of the present invention, entering the departure floor or leaving the floor means: detecting the wireless device number information N connected to the elevator, the distance between the smart device and the wireless device connected to the elevator is within the set range of the distance information A2 or the distance information B2 between the smart device and the wireless device connected to the elevator, and the height of the smart device is also within the set range of the height value information A3 or the height value information B3 of the smart device.
[0018] In a preferred embodiment of the present invention, after the elevator call APP receives the vertical movement stop information and the elevator door opening information from the smart device in sequence, it detects that the passenger has left the elevator if the detected horizontal movement distance is greater than a set distance.
[0019] In a preferred embodiment of the present invention, when the smart device approaches the departure floor, the elevator call APP automatically sets the elevator's current floor information A1 as the departure floor and the elevator's current floor information B1 as the destination floor call signal. When it approaches the departure floor, it automatically sets the elevator's current floor information B1 as the departure floor and the elevator's current floor information A1 as the destination floor call signal.
[0020] In a preferred embodiment of the present invention, when the record of the wireless device N connected to the elevator contains more than two departure floors and departure floors, the destination floor is the floor with the most departure and departure times other than the current floor, and the passenger is notified for confirmation.
[0021] In a preferred embodiment of the present invention, the elevator call APP notifies passengers through one or more combinations of text, images, audio, video, and vibration from a smart device.
[0022] In a preferred embodiment of the present invention, the passenger confirmation is as follows: when a default waiting time is set, if the passenger does not confirm after the set time, the elevator call APP directly transmits the elevator call signal to the elevator.
[0023] A method for calling an elevator using the aforementioned smart elevator calling app product; comprising the following steps:
[0024] S1: Passengers enter the elevator lobby;
[0025] S2: The elevator call APP automatically searches for nearby wireless devices through smart devices and attempts to communicate with the elevator through the wireless devices;
[0026] S3: When the elevator call app successfully communicates with the elevator via the smart device, record the wireless device number information N and proceed to the next step; otherwise, return to S2.
[0027] S4: The elevator call app identifies the current height information H through smart devices;
[0028] S5: The elevator call APP checks the historical records with the wireless device number information N and the height information H. If there is a record, the record information C is retrieved and the next step is executed; otherwise, S12 is executed.
[0029] S6: The elevator call app detects the distance L between the smart device and the wireless device ID information N;
[0030] S7: If the distance in the recorded information C is greater than the set value when the elevator call APP subtracts the current distance L from the recorded distance C, return to S6; otherwise, proceed to the next step.
[0031] S8: The elevator call app takes the current floor in record C as the departure floor and the current floor with the most departure and departure records in record C as the destination floor, and updates the content of the elevator call interface in the elevator call app.
[0032] S9: The elevator call app notifies passengers of elevator call signal updates via smart devices;
[0033] S10: Passengers can adjust their departure and destination floors as needed, and then press the OK button to proceed to S11.
[0034] In a preferred embodiment of the present invention, it further includes:
[0035] S11: When the elevator call APP enables the automatic confirmation function based on time, the next step will be executed automatically after the set confirmation time.
[0036] S12: The elevator call app transmits the departure floor and destination floor to the elevator through smart devices and wireless devices connected to the elevator.
[0037] S13: The elevator call app receives elevator information through smart devices and wireless devices connected to the elevator. When an elevator door opening signal is detected, it proceeds to the next step.
[0038] S14: The elevator call app detects horizontal movement of passengers via smartphone and proceeds to the next step; otherwise, it returns to S12.
[0039] S15: The elevator call app receives elevator information through smart devices and wireless devices connected to the elevator. When the elevator door closing signal is detected, it proceeds to the next step; otherwise, it returns to S13.
[0040] S16: The elevator call app will proceed to the next step after detecting the vertical movement of the passenger through the smart device; otherwise, it will return to S13.
[0041] S17: The smartphone APP records the wireless device number N connected to the elevator, the current floor information of the elevator A1, the distance information between the smart device and the wireless device connected to the elevator A2, the height value information of the smart device A3, and the number of departures from the current floor A4, and then proceeds to the next step.
[0042] S18: After the elevator call app detects that vertical movement has stopped through smart devices, it proceeds to the next step;
[0043] S19: The elevator call app receives elevator information through a wireless device connected to the elevator via a smart device. When an elevator door opening signal is detected, it proceeds to the next step; otherwise, it returns to S18.
[0044] S20: The elevator call app detects the passenger's horizontal movement setting value through smart devices and proceeds to the next step; otherwise, it returns to S18.
[0045] S21: The elevator call app receives elevator information through a wireless device connected to the elevator via a smart device. When the elevator door closing signal is detected, it proceeds to the next step; otherwise, it returns to S18.
[0046] S22: The elevator call app records the wireless device number N connected to the elevator, the elevator's current floor information B1, the distance information between the smart device and the wireless device connected to the elevator B2, the height information of the smart device B3, and the number of departures from the current floor B4. Then, proceed to the next step.
[0047] S23: End.
[0048] By adopting the above technical solution, the present invention can reduce the number of passengers' elevator call operations on smart devices, automatically learn the passenger's entry and exit floors, and realize manual elevator ride for regular entry and exit floors. Detailed Implementation
[0049] The present invention will be further described below with reference to specific embodiments.
[0050] The elevator call app of this invention is installed in a smart device. It detects the wireless device number connected to the elevator through the smart device and connects wirelessly to obtain the current information of the elevator. When a passenger enters the elevator, the app automatically records the departure floor information. When a passenger leaves the elevator, the app automatically records the departure floor information. When the app detects that a passenger has entered or left the departure floor, it automatically generates an elevator call signal and informs the passenger. After the passenger confirms, the elevator call signal is transmitted to the elevator, and the elevator status can also be informed to the passenger.
[0051] This elevator call app has wireless communication capabilities and can detect the height of smart devices, their horizontal and vertical movement, and their distance from the wireless device. It can be one or a combination of smart wearable devices such as smartphones, tablets, and smart bracelets.
[0052] This elevator call app has wireless communication capabilities, enabling it to communicate with elevators and transmit elevator information to smart devices. It can also transmit elevator call information from the app to the elevator. It can be an elevator device with wireless communication capabilities or an elevator accessory connected to the elevator, such as access control at the stairwell, turnstiles in the building, wireless communication devices in the waiting hall, wireless communication devices in the elevator shaft, or card readers in the station or carriage, or a combination of several of these devices.
[0053] The wireless connection mentioned is one or a combination of WiFi communication, Bluetooth communication, NFC communication, etc.
[0054] The current information of the elevator includes, but is not limited to, the current floor, door open, and door closed information.
[0055] When a passenger enters the elevator, the elevator call app receives the elevator door opening information sequentially through the smart device. It detects the passenger moving horizontally, and then receives the elevator door closing information. When the smart device detects the passenger moving vertically, it detects the passenger entering the elevator.
[0056] The information before taking the elevator is: information from when the smart device starts moving horizontally after the APP receives the elevator door opening information.
[0057] The departure floor information includes, but is not limited to, the wireless device number N connected to the elevator, the elevator's current floor information A1, the distance information between the smart device and the wireless device connected to the elevator A2, the smart device's height information A3, and the current floor departure number information A4.
[0058] When a passenger leaves the elevator, the elevator call app receives information from the smart device that the vertical movement has stopped and the elevator doors have opened. If the detected horizontal movement distance of the passenger exceeds a set distance, such as 2 meters, the passenger is detected as having left the elevator.
[0059] The departure floor information includes at least the wireless device number N connected to the elevator, the elevator's current floor information B1, the distance information between the smart device and the wireless device connected to the elevator B2, the smart device's height information B3, and the number of times the device has left the current floor B4.
[0060] Entering or leaving the departure floor is determined by: detecting the wireless device number N connected to the elevator, ensuring that the distance between the smart device and the elevator's wireless device is within the set range of A2 or B2, and that the height of the smart device is also within the set range of A3 or B3.
[0061] Automatic elevator call signal generation: When approaching the departure floor, an elevator call signal is automatically generated with the departure floor as A1 and the destination floor as B1. When approaching the departure floor, an elevator call signal is automatically generated with the departure floor as B1 and the destination floor as A1.
[0062] Furthermore, when the record of wireless device number N connected to the elevator contains more than two departure floors and departure floors, the destination floor is the floor with the most departure and departure times other than the current floor, and the passenger is notified for confirmation.
[0063] Notifying passengers means that the elevator call app notifies passengers through one or more combinations of display, audio, and vibration on the smart device. Passenger confirmation means that if the passenger does not confirm after the set default waiting time, the app directly transmits the elevator call signal to the elevator.
[0064] Example 1
[0065] S1: Passengers enter the elevator lobby;
[0066] S2: The elevator call app automatically searches for nearby WiFi devices via smartphone and attempts to communicate with the elevator through the WiFi devices;
[0067] S3: When the elevator call app successfully communicates with the elevator via smartphone, record the WiFi device number N and proceed to the next step; otherwise, return to S2.
[0068] S4: The elevator call app identifies the current height value H via smartphone;
[0069] S5: The elevator call APP checks the historical records with the number N and the height value H. If there is a record, it retrieves the record information C and proceeds to the next step; otherwise, it proceeds to S12.
[0070] S6: The elevator call app detects the distance L between the elevator and the WiFi device N via a smartphone;
[0071] S7: If the elevator call app subtracts the distance within C from the current distance L and the result is greater than the set value, it returns to S6; otherwise, it proceeds to the next step.
[0072] S8: The elevator call app uses the current floor in record C as the departure floor and the current floor with the most departure and departure records in record C as the destination floor, and updates the content of the elevator call interface in the elevator call app.
[0073] S9: The elevator call app provides voice prompts to passengers via their smartphones to update the elevator call signal;
[0074] Furthermore, the elevator call app can also alert passengers via smartphone vibration;
[0075] S10: Passengers can adjust their departure and destination floors as needed, and then press the OK button to proceed to S11.
[0076] Furthermore,
[0077] S11: When the elevator call APP enables the automatic confirmation function based on time, the next step will be executed automatically after the set confirmation time.
[0078] S12: The elevator call app transmits the departure floor and destination floor to the elevator via a smartphone and a WiFi device connected to the elevator;
[0079] S13: S11: The APP receives elevator information through a smartphone and a WiFi device connected to the elevator. When the elevator door opening signal is detected, the APP proceeds to the next step.
[0080] S14: The elevator call app detects horizontal movement of passengers via smartphone and proceeds to the next step; otherwise, it returns to S12.
[0081] S15: The elevator call app receives elevator information via a smartphone and a WiFi device connected to the elevator. When an elevator door closing signal is detected, it proceeds to the next step; otherwise, it returns to S13.
[0082] S16: The elevator call app detects the passenger's vertical movement via smartphone and proceeds to the next step; otherwise, it returns to S13.
[0083] S17: The elevator call app records the number N of the WiFi device connected to the elevator, the current floor A1 of the elevator, the distance A2 between the smart device and the WiFi device connected to the elevator, the height value A3 of the smart device, and the number of departures from the current floor A4, then proceeds to the next step;
[0084] S18: After the elevator call app detects that vertical movement has stopped via smartphone, it proceeds to the next step;
[0085] S19: The elevator call app receives elevator information through the WiFi device connected to the elevator via a smartphone. When an elevator door opening signal is detected, proceed to the next step; otherwise, return to S17.
[0086] S20: The elevator call app detects that the passenger's horizontal movement is greater than 2 meters via a smartphone and proceeds to the next step; otherwise, it returns to S17.
[0087] S21: The elevator call app receives elevator information through the WiFi device connected to the elevator via a smartphone. When the elevator door closing signal is detected, it proceeds to the next step; otherwise, it returns to S17.
[0088] S22: The elevator call app records the number N of the WiFi device connected to the elevator, the current floor B1 of the elevator, the distance B2 between the smart device and the WiFi device connected to the elevator, the height value of the smart device B3, the number of departures from the current floor B4, and then proceeds to the next step.
[0089] S23: End.
Claims
1. A method for calling an elevator; characterized in that, Includes the following steps: S1: Passengers enter the elevator lobby; S2: The elevator call app automatically searches for nearby wireless devices through smart devices and attempts to communicate with the elevator through these wireless devices. S3: When the elevator call app successfully communicates with the elevator via the smart device, record the wireless device number information N and proceed to the next step; otherwise, return to S2. S4: The elevator call app identifies the current height information H through smart devices; S5: The elevator call APP checks the historical records with the wireless device number information N and the height information H. If there is a record, the record information C is retrieved and the next step is executed; otherwise, S12 is executed. S6: The elevator call app detects the distance L between the smart device and the wireless device ID information N; S7: If the distance in the recorded information C is greater than the set value when the elevator call APP subtracts the current distance L from the recorded distance C, return to S6; otherwise, proceed to the next step. S8: The elevator call app takes the current floor in record C as the departure floor and the current floor with the most departure and departure records in record C as the destination floor, and updates the content of the elevator call interface in the elevator call app. S9: The elevator call app notifies passengers of elevator call signal updates via smart devices; S10: After the passenger adjusts the departure floor and destination floor as needed, press the OK button and then proceed to S11; S11: When the elevator call APP enables the automatic confirmation function based on time, the next step will be executed automatically after the set confirmation time. S12: The elevator call app transmits the departure floor and destination floor to the elevator through smart devices and wireless devices connected to the elevator. S13: The elevator call app receives elevator information through smart devices and wireless devices connected to the elevator. When an elevator door opening signal is detected, it proceeds to the next step. S14: The elevator call app detects horizontal movement of passengers via smartphone and proceeds to the next step; otherwise, it returns to S12. S15: The elevator call app receives elevator information through smart devices and wireless devices connected to the elevator. When the elevator door closing signal is detected, it proceeds to the next step; otherwise, it returns to S13. S16: The elevator call app will proceed to the next step after detecting the vertical movement of the passenger through smart devices; otherwise, it will return to S13. S17: The smartphone APP records the wireless device number N connected to the elevator, the current floor information of the elevator A1, the distance information between the smart device and the wireless device connected to the elevator A2, the height value information of the smart device A3, and the number of departures from the current floor A4, and then proceeds to the next step. S18: After the elevator call app detects that vertical movement has stopped through smart devices, it proceeds to the next step; S19: The elevator call app receives elevator information through a wireless device connected to the elevator via a smart device. When an elevator door opening signal is detected, it proceeds to the next step; otherwise, it returns to S18. S20: The elevator call app detects the passenger's horizontal movement setting value through smart devices and proceeds to the next step; otherwise, it returns to S18. S21: The elevator call app receives elevator information through a wireless device connected to the elevator via a smart device. When the elevator door closing signal is detected, it proceeds to the next step; otherwise, it returns to S18. S22: The elevator call app records the wireless device number N connected to the elevator, the elevator's current floor information B1, the distance information between the smart device and the wireless device connected to the elevator B2, the height information of the smart device B3, and the number of departures from the current floor B4. Then, proceed to the next step. S23: End.
2. A smart elevator calling APP product that implements the elevator calling method of claim 1, characterized in that, This includes an elevator call app that can automatically generate elevator call signals. The elevator call app is installed in a smart device. The elevator call app connects wirelessly through the smart device, detects the wireless device number connected to the elevator, and wirelessly connects to obtain the elevator's current information. When a passenger enters the elevator, the elevator call app automatically records the departure floor information. When a passenger leaves the elevator, the elevator call app automatically records the departure floor information. When the elevator call app detects that a passenger has entered or left the departure floor, it automatically generates an elevator call signal and informs the passenger. After the passenger confirms, the elevator call signal is transmitted to the elevator, and the elevator status is also communicated to the passenger while the elevator is running.
3. The intelligent elevator calling APP product according to claim 2, characterized in that, The elevator call app has wireless communication capabilities, and can detect the height of the smart device, the horizontal movement distance of the smart device, the vertical movement distance of the smart device, and the distance between the smart device and the wireless device.
4. The intelligent elevator calling APP product according to claim 2, characterized in that, The smart device is a smart wearable device, which is one or a combination of smartphones, tablets, and smart bracelets.
5. The intelligent elevator calling APP product according to claim 2, characterized in that, The wireless device is either an elevator device with wireless communication capabilities or an elevator accessory connected to the elevator.
6. The intelligent elevator calling APP product according to claim 2, characterized in that, The wireless device is one or a combination of several of the following: access control at the entrance of the building, turnstiles in the building, wireless communication devices in the waiting hall, wireless communication devices in the elevator shaft, card readers for the station, or card readers for the carriage.
7. The intelligent elevator calling APP product according to claim 2, characterized in that, The wireless communication is one or a combination of WiFi communication, Bluetooth communication, and NFC communication.
8. The intelligent elevator calling APP product according to claim 2, characterized in that, The current information of the elevator includes the current floor, door opening information, and door closing information.
9. The intelligent elevator calling APP product according to claim 2, characterized in that, The departure floor information includes the wireless device ID N connected to the elevator, the elevator's current floor information A1, the distance information A2 between the smart device and the wireless device connected to the elevator, the smart device's height information A3, and the current floor departure count information A4.
10. A smart elevator calling APP product according to claim 2, characterized in that, The departure floor information includes the wireless device ID N connected to the elevator, the elevator's current floor information B1, the distance information between the smart device and the wireless device connected to the elevator B2, the smart device's height information B3, and the current floor departure count information B4.
11. The intelligent elevator calling APP product according to claim 2, characterized in that, The entry into or exit from the floor refers to: detecting the wireless device number information N connected to the elevator, the distance between the smart device and the wireless device connected to the elevator being within the set range of the distance information A2 or B2 between the smart device and the wireless device connected to the elevator, and the height of the smart device also being within the set range of the height value information A3 or B3 between the smart device.
12. The intelligent elevator calling APP product according to claim 2, characterized in that, After receiving vertical movement stop information and elevator door opening information from the smart device in sequence, the elevator call APP will detect that the passenger has left the elevator if the detected horizontal movement distance is greater than the set distance.
13. The intelligent elevator calling APP product according to claim 2, characterized in that, When the smart device approaches the departure floor, the elevator call APP automatically sets the elevator's current floor information A1 as the departure floor and the elevator's current floor information B1 as the destination floor call signal. When it approaches the departure floor, it automatically sets the elevator's current floor information B1 as the departure floor and the elevator's current floor information A1 as the destination floor call signal.
14. The intelligent elevator calling APP product according to claim 2, characterized in that, When the record of wireless device N connected to the elevator contains more than two departure and departure floors, the destination floor is the floor with the most departure and departure times other than the current floor, and the passenger is notified for confirmation.
15. The intelligent elevator calling APP product according to claim 2, characterized in that, The elevator call app notifies passengers through one or more combinations of text, images, audio, video, and vibration from smart devices.
16. The intelligent elevator calling APP product according to claim 2, characterized in that, The aforementioned passenger confirmation means that if a passenger fails to confirm after a set default waiting time, the elevator call app will directly transmit the elevator call signal to the elevator.