Emergency management system and method based on credential environment monitoring

Abstract

The invention relates to the technical field of emergency management, and discloses an emergency management system based on credential environment monitoring, which comprises an environment data collection module, an environment data analysis module and an emergency scheduling module, and is characterized in that the environment data collection module comprises an emergency event type collection unit, an emergency event occurrence point collection unit and a user data acquisition unit; the environment data analysis module comprises a risk calculation unit and a facility condition analysis unit used for analyzing the infrastructure service shortage problem. According to the system, emergency events such as infrastructure service shortage, fire and violent conflict events are collected, the location of emergency event data is determined, then the distance for users of the community to avoid disasters in the face of the fire and violent conflict events is calculated, the users are reminded to be away from risks, meanwhile, a time scheduling equation is established, and the time scheduling equation is established. And the scheduling vehicle with the shortest time is selected to the community to complete the scheduling task, so that the rapid and safe response to the emergency is ensured.

Description

Technical Field

[0001] The present invention relates to the field of emergency management technology, and specifically to an emergency management system and method based on information and innovation environment monitoring. Background Art

[0002] The trusted innovation environment refers to software development and adaptation based on domestically produced CPUs and operating systems as the underlying hardware foundation, with strong support from the state.

[0003] With the advancement of grid construction, the construction of emergency management system is very urgent;

[0004] Due to the limited number of emergency management personnel in grassroots departments and the relatively weak information technology foundation, the emergency departments in the industry currently rely more on traditional communication methods, which have a slow speed in handling information and cannot ensure the timeliness, accuracy and completeness of event information transmission. The records cannot be traced, and when an emergency occurs, it is difficult to achieve rapid and real-time mobilization due to insufficient control of emergency resources and lack of system management, resulting in untimely response and inappropriate handling of emergencies. Summary of the invention

[0005] 1. Technical issues to be resolved

[0006] In view of the shortcomings of the existing technology, the present invention provides an emergency management system and method based on information and innovation environment monitoring, which has the advantages of targeted early warning and solves the above-mentioned technical problems.

[0007] (II) Technical solution

[0008] To achieve the above-mentioned purpose, the present invention provides the following technical solutions: an emergency management system based on information innovation environment monitoring, comprising an environmental data collection module, an environmental data analysis module and an emergency dispatch module;

[0009] The environmental data collection module includes an emergency event type collection unit, an emergency event occurrence point collection unit and a user data acquisition unit. The emergency event type collection unit is used to automatically or passively collect a variety of emergency event data. The emergency event data includes infrastructure service shortages, fires and violent conflict events, wherein fires are automatically collected, and infrastructure service shortages and violent conflict events are passively collected, and are reported by community security personnel, pedestrians or management personnel after being discovered. Infrastructure service shortages include water, natural gas and power outages. The emergency event occurrence point collection unit is used to determine the emergency event location corresponding to the collected emergency event data. The user data acquisition unit is used to obtain the user data location, wherein the user data location includes the user location and the exit location of the user community. The environmental data collection module sends the collected emergency event data, emergency event location and user data location to the environmental data analysis module for analysis;

[0010] The environmental data analysis module includes a risk calculation unit and a facility situation analysis unit. The risk calculation unit calculates the risk distance of users from fire and violent conflict events based on emergency event data, emergency event locations, and user data locations, and reminds users to stay away from risks. The facility situation analysis unit is used to analyze infrastructure service shortages. The environmental data analysis module sends the calculated risk distance and the results of the analysis of infrastructure service shortages to the emergency dispatch module for emergency dispatch.

[0011] The emergency dispatch module dispatches maintenance of infrastructure service shortages based on the results of the analysis of risk distance and infrastructure service shortages, and dispatches emergency rescue for fire and violent conflict incidents.

[0012] As a preferred technical solution of the present invention, the expression of the emergency event data of the community collected by the emergency event type collection unit is as follows:

[0013] JJSJ={[sjlx 1 ,(x 1 ,y 1 , z 1 )],…,[sjlx i ,(x i ,y i , z i )],…,[sjlx n ,(x n ,y n , z n )]}

[0014] Among them, JJSJ represents the emergency event dataset, [sjlx 1 ,(x 1 ,y 1 , z 1 )] indicates the first submitted emergency event data, sjlx 1 Indicates the emergency event type corresponding to the first submitted emergency event data, x 1 ,y 1 Indicates the coordinate position of the first emergency event data submitted in the XOY coordinate system established with the community center point, z 1 Indicates the floor corresponding to the first submitted emergency event data, [sjlx i ,(x i ,y i , z i )] represents the emergency event data submitted by the ith time, sjlx i represents the emergency event type corresponding to the emergency event data submitted by the ith i ,yi represents the coordinate position of the ith emergency event data submitted in the XOY coordinate system established with the community center point, z i Indicates the floor corresponding to the emergency event data submitted by the ith floor, [sjlx n ,(x n ,y n , z n )] indicates the emergency event data submitted by nth time, sjlx n Indicates the emergency event type corresponding to the emergency event data submitted by the nth time, x n ,y n Indicates the coordinate position of the nth submitted emergency event data in the XOY coordinate system established with the community center point, z n Indicates the floor corresponding to the nth submitted emergency event data.

[0015] As a preferred technical solution of the present invention, when the risk calculation unit detects that the emergency event data is a fire, the specific calculation steps are as follows:

[0016] A1. Determine the coordinates and floor of the fire location;

[0017] A2. Send warning information to all users in the community, including fire escape directions and escape suggestions;

[0018] A3. Send the coordinates of the fire location and the floor to the emergency dispatch module.

[0019] As a preferred technical solution of the present invention, the calculation process corresponding to the fire escape direction is as follows:

[0020] A2.1. Obtain the location coordinates of user I (X I , Y I ), and obtain the exit location of the community where user I is located, and calculate the nearest exit;

[0021] A2.2. Determine whether the calculated nearest exit is within the fire risk range. If not, send the nearest exit to user I. If it is within the fire risk range, execute A2.3.

[0022] A2.3. Eliminate the nearest exit calculated in A2.1 and recalculate the nearest exit;

[0023] A2.4. Determine the travel route of user I. If the travel route of user I is toward a fire direction, remind user I to change direction.

[0024] As a preferred technical solution of the present invention, the expression for calculating the nearest exit in step A2.1 is as follows:

[0025]

[0026] Among them, X I and Y I Respectively represent the position coordinates of user I, CKx j and CKy j They represent the coordinate position of exit j, L I→j represents the shortest distance from user I to exit j;

[0027] The calculation expression for determining whether the nearest exit calculated in A2.2 is within the fire risk range is as follows:

[0028]

[0029] Among them, FX I→j represents the risk value of user I to exit j. If it is greater than 0, the nearest exit is recalculated. If it is less than or equal to 0, it means it is safe. a ,y a The emergency event data is the coordinate location of the fire, R represents the risk range of the fire, and a∈[1,n].

[0030] As a preferred technical solution of the present invention, the steps of analyzing the violent conflict event by the risk calculation unit are as follows:

[0031] B1. Get the position coordinates of user J (X J , Y J ) and Floor Z J and the location coordinates and floor (x b ,y b , z b ), b∈[1,n];

[0032] B2. Determine the position coordinates (X J , Y J ) and Floor Z J Whether the location coordinates of the violent conflict incident are on the same floor of the same building collected by the emergency incident occurrence point collection unit; if so, remind the user not to go out; if not, execute step B3;

[0033] B3. If the user is not on the same floor of the same building, the distance between user J and the location coordinates of the violent conflict event is calculated to remind user J to stay away from the location of the violent conflict event. The specific expression is as follows:

[0034]

[0035] Among them, BL J→brepresents the distance between user J and the location coordinates of the violent conflict event, R fx represents the risk distance, X J and Y J They represent the location coordinates of user J, x b and b They represent the location coordinates of violent conflict events.

[0036] As a preferred technical solution of the present invention, the facility situation analysis unit analyzes the infrastructure service shortage problem and calculates the damage ratio. The specific expression is as follows:

[0037]

[0038] Among them, M represents the total number of feedbacks on infrastructure service shortages, N represents the total number of households, and μ represents the damage ratio. When μ ≥ 0.3, troubleshooting is required and the troubleshooting needs to be sent to the emergency dispatch module.

[0039] As a preferred technical solution of the present invention, the specific steps of the emergency dispatch module for dispatching are as follows:

[0040] C1. Establish the time scheduling equation t and calculate the time it takes for each dispatched vehicle to arrive at the community;

[0041] C2. Select a vehicle with the shortest dispatch time to the community.

[0042] As a preferred technical solution of the present invention, the expression of the time scheduling equation t is as follows:

[0043]

[0044] Among them, S d represents the required distance of the dth dispatched vehicle, V d represents the speed of the dth dispatched vehicle during its travel, t q represents the time required to pass the qth congested road section along the way, It means summing the time required for all congested sections.

[0045] The present invention also provides an emergency management method based on information innovation environment monitoring, comprising the following steps:

[0046] S1. Collect emergency event data of the current community and the emergency event locations corresponding to the emergency event data, and obtain the user data location;

[0047] S2. Calculate the risk distance between users and fire and violent conflict events to avoid disasters, and analyze the shortage of infrastructure services;

[0048] S3. Based on the results of the analysis of risk distance and infrastructure service shortages, preferential dispatch of infrastructure service shortages is carried out. For fires and incidents, the optimal dispatch time of fire trucks, police cars and ambulances is determined to complete emergency management dispatch.

[0049] Compared with the prior art, the present invention provides an emergency management system and method based on information innovation environment monitoring, which has the following beneficial effects:

[0050] The present invention collects emergency events such as infrastructure service shortages, fires, and violent conflicts, and determines the location of emergency event data. It then calculates the distance that users in the community need to avoid disasters in the face of fires and violent conflicts, and reminds users to stay away from risks. At the same time, a time scheduling equation is established to select a dispatch vehicle with the shortest time to the community to complete the dispatch task, thereby ensuring a rapid and safe response to emergency events. BRIEF DESCRIPTION OF THE DRAWINGS

[0051] Figure 1 It is a schematic diagram of the system framework of the present invention;

[0052] Figure 2 It is a schematic diagram of the structure of the present invention. DETAILED DESCRIPTION

[0053] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0054] See also Figure 1-Figure 2 , an emergency management system based on information and innovation environment monitoring, including an environmental data collection module, an environmental data analysis module and an emergency dispatch module;

[0055] The environmental data collection module includes an emergency event type collection unit, an emergency event occurrence point collection unit and a user data acquisition unit. The emergency event type collection unit is used to automatically or passively collect a variety of emergency event data. The emergency event data includes infrastructure service shortages, fires and violent conflict events, among which fires are automatically collected, and infrastructure service shortages and violent conflict events are passively collected. They are reported by community security personnel, pedestrians or managers after being discovered. Infrastructure service shortages include water outages, natural gas outages and power outages. The emergency event occurrence point collection unit is used to determine the emergency event location corresponding to the collected emergency event data. The user data acquisition unit is used to obtain the user data location, wherein the user data location includes the user location and the exit location of the user community. The environmental data collection module sends the collected emergency event data, emergency event location and user data location to the environmental data analysis module for analysis. The expression of the location of the community emergency event data collected by the emergency event type collection unit is as follows:

[0056] JJSJ={[sjlx 1 ,(x 1 ,y 1 , z 1 )],…,[sjlx i ,(x i ,y i , z i )],…,[sjlx n ,(x n ,y n , z n )]}

[0057] Among them, JJSJ represents the emergency event dataset, [sjlx 1 ,(x 1 ,y 1 , z 1 )] indicates the first submitted emergency event data, sjlx 1 Indicates the emergency event type corresponding to the first submitted emergency event data, x 1 ,y 1 Indicates the coordinate position of the first emergency event data submitted in the XOY coordinate system established with the community center point, z 1 Indicates the floor corresponding to the first submitted emergency event data, [sjlx i ,(x i ,y i , z i )] represents the emergency event data submitted by the ith time, sjlx i represents the emergency event type corresponding to the emergency event data submitted by the ith i ,y irepresents the coordinate position of the ith emergency event data submitted in the XOY coordinate system established with the community center point, z i Indicates the floor corresponding to the emergency event data submitted by the ith floor, [sjlx n ,(x n ,y n , z n )] indicates the emergency event data submitted by nth time, sjlx n Indicates the emergency event type corresponding to the emergency event data submitted by the nth time, x n ,y n Indicates the coordinate position of the nth submitted emergency event data in the XOY coordinate system established with the community center point, z n Indicates the floor corresponding to the nth submitted emergency event data;

[0058] The environmental data analysis module includes a risk calculation unit and a facility situation analysis unit. The risk calculation unit calculates the risk distance of users from fire and violent conflict events based on emergency event data, emergency event locations, and user data locations, and reminds users to stay away from risks.

[0059] For a fire event, the coordinate position and floor of the fire location are determined, and an early warning message is sent to all users in the community, where the early warning message includes the fire escape direction and escape suggestions. The coordinate position and floor of the fire location are sent to the emergency dispatch module, and the escape suggestions are given by the firefighters. The fire escape direction calculation process for user I is to obtain the position coordinates of user I (X I , Y I ), and obtain the exit location of the community where user I is located, and calculate the nearest exit If there is only one exit, exit h is the best one. If there are multiple exits, calculate L separately. I→j , find the distance to each exit, select the shortest one, and then determine whether the calculated nearest exit is within the risk range of fire When FX I→j When it is less than or equal to 0, it means that the exit is far away from the risk range of fire. I→j When it is greater than 0, it is necessary to change the exit. If there is only one exit, stay away from the fire. If there are multiple exits, remove exit j and recalculate the nearest exit according to the above formula. When the user moves towards the nearest exit, the route of user I is judged. If the user is close to the fire location x, a ,y a If the vehicle approaches, the user is reminded to change direction, thus ensuring that the user can leave in time;

[0060] FXI→j represents the risk value of user I to exit j. If it is greater than 0, the nearest exit is recalculated. If it is less than or equal to 0, it means it is safe. a ,y a represents the coordinate location where the emergency event is a fire, R represents the risk range of the fire, a∈[1,n], X I and Y I Respectively represent the position coordinates of user I, CKx j and CKy j They represent the coordinate position of exit j, L I→j represents the shortest distance from user I to exit j;

[0061] For violent conflict events, the risk calculation unit obtains the location coordinates of user J (X J , Y J ) and Floor Z J and the location coordinates and floor (x b ,y b , z b ), b∈[1,n], determine the position coordinates of user J (X J , Y J ) and Floor Z J Whether the location coordinates of the violent conflict event are on the same floor of the same building as the location coordinates of the emergency event point collection unit. If they are on the same floor of the same building, the user is reminded not to go out. If they are not on the same floor of the same building, the distance between user J and the location coordinates of the violent conflict event is calculated to remind user J to stay away from the location of the violent conflict event. The specific expression is as follows:

[0062]

[0063] Among them, BL J→b represents the distance between user J and the location coordinates of the violent conflict event, R fx represents the risk distance, X J and Y J They represent the location coordinates of user J, x b and b They represent the location coordinates of violent conflict events respectively;

[0064] The facility condition analysis unit is used to analyze the infrastructure service shortage problem, calculate the facility condition, and calculate the damage ratio. Among them, M represents the total number of feedbacks on infrastructure service shortages, N represents the total number of households, and μ represents the damage ratio. When μ ≥ 0.3, troubleshooting is required and the troubleshooting is sent to the emergency dispatch module. The environmental data analysis module sends the results of the calculated risk distance and infrastructure service shortage analysis to the emergency dispatch module for emergency dispatch;

[0065] The emergency dispatch module dispatches repairs to infrastructure service shortages based on the results of risk distance and infrastructure service shortage analysis, and dispatches emergency rescue for fires and violent conflicts;

[0066] Establish the time scheduling equation t, the expression of the time scheduling equation t is as follows:

[0067]

[0068] Among them, S d represents the required distance of the dth dispatched vehicle, V d represents the speed of the dth dispatched vehicle during its travel, t q represents the time required to pass the qth congested road section along the way, It means to sum up the time required for all congested sections, and then select a vehicle with the shortest time to dispatch to the community. The dispatched vehicles include police cars, fire trucks, ambulances and engineering rescue vehicles;

[0069] Embodiment 1:

[0070] When a fire occurs in a community, the coordinates of the fire point are (x a ,y a )=(25,25). The people in the building where the fire occurred are commanded by the firefighters and their escape routes are planned. For the people downstairs and those in the community, Community A has two exits. The location coordinates of user I (X I , Y I )=(3,10), calculate the distance to exit j1 Calculate the distance to exit j2

[0071] At this time, exit j2 is recommended, and then the exit safety is calculated.

[0072]

[0073] It indicates that the exit is safe. At this time, the fire truck is dispatched and the time dispatch equation for each fire truck is calculated. The same applies to other fire trucks2 =18.9min, t 3 =15.9min, t 4 =5.918min, at this time, the fourth fire truck is dispatched first to extinguish the fire;

[0074] Embodiment 2:

[0075] In case of violent conflict, the building is judged. If it is the same building, the floor Y is compared. J Is it equal to z b If the two are equal, the user will receive a reminder to avoid going out. If they are not on the same floor, the user will go out normally. For the external user location coordinates (X J , Y J )=(420,100), then the position coordinates of user J and the violent conflict event (x b ,y b ) = the distance between (310, 80), This means that the distance is safe and the victim will not be affected. Police cars and ambulances need to be dispatched.

[0076] Embodiment three:

[0077] Regarding the facilities, the proportion of damage in Community A At this time, troubleshooting is needed, indicating that many residents are affected, and the troubleshooting needs to be sent to the emergency dispatch module. At this time, the engineering rescue vehicle is dispatched and the time dispatch equation for each engineering rescue vehicle is calculated. The same applies to other engineering rescue vehicles 2 =15.43min, t 3 =10.25min, t 4 =44.28min, the third vehicle is dispatched first.

[0078] The present invention also provides an emergency management method based on information innovation environment monitoring, comprising the following steps:

[0079] S1. Collect emergency event data of the current community and the emergency event locations corresponding to the emergency event data, and obtain the user data location;

[0080] S2. Calculate the risk distance between users and fire and violent conflict events to avoid disasters, and analyze the shortage of infrastructure services;

[0081] S3. Based on the results of the analysis of risk distance and infrastructure service shortages, preferential dispatch of infrastructure service shortages is carried out. For fires and incidents, the optimal dispatch time of fire trucks, police cars and ambulances is determined to complete emergency management dispatch.

[0082] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. An emergency management system based on information and innovation environment monitoring, characterized by: It includes environmental data collection module, environmental data analysis module and emergency dispatch module; The environmental data collection module includes an emergency event type collection unit, an emergency event occurrence point collection unit and a user data acquisition unit. The emergency event type collection unit is used to automatically or passively collect a variety of emergency event data. The emergency event data includes infrastructure service shortages, fires and violent conflict events, wherein fires are automatically collected, and infrastructure service shortages and violent conflict events are passively collected, and are reported by community security personnel, pedestrians or management personnel after being discovered. Infrastructure service shortages include water, natural gas and power outages. The emergency event occurrence point collection unit is used to determine the emergency event location corresponding to the collected emergency event data. The user data acquisition unit is used to obtain the user data location, wherein the user data location includes the user location and the exit location of the user community. The environmental data collection module sends the collected emergency event data, emergency event location and user data location to the environmental data analysis module for analysis; The environmental data analysis module includes a risk calculation unit and a facility situation analysis unit. The risk calculation unit calculates the risk distance of users from fire and violent conflict events based on emergency event data, emergency event locations, and user data locations, and reminds users to stay away from risks. The facility situation analysis unit is used to analyze infrastructure service shortages. The environmental data analysis module sends the calculated risk distance and the results of the analysis of infrastructure service shortages to the emergency dispatch module for emergency dispatch. The emergency dispatch module dispatches maintenance of infrastructure service shortages based on the results of the analysis of risk distance and infrastructure service shortages, and dispatches emergency rescue for fires and violent conflict incidents.

2. According to claim 1, an emergency management system based on information innovation environment monitoring is characterized in that: The expression of the community emergency event data collected by the emergency event type collection unit is as follows: JJSJ={[sjlx1,(x1,y1,z1)],…,[sjlx i ,(x i y i ,z i )],…,[sjlx n ,(x n y n ,z n )]} Wherein, JJSJ represents the emergency event data set, [sjlx1, (x1, y1, z1)] represents the first submitted emergency event data, sjlx1 represents the emergency event type corresponding to the first submitted emergency event data, x1, y1 represent the coordinate position corresponding to the first submitted emergency event data in the XOY coordinate system established with the community center point, z1 represents the floor corresponding to the first submitted emergency event data, [sjlx1, (x1, y1, z1)] represents the first submitted emergency event data, sjlx1 represents the first submitted emergency event data corresponding to the emergency event type, x1, y1 represent the coordinate position corresponding to the first submitted emergency event data in the XOY coordinate system established with the community center point, z1 represents the floor corresponding to the first submitted emergency event data, [sjlx i ,(x i ,y i , z i )] represents the emergency event data submitted by the ith time, sjlx i represents the emergency event type corresponding to the emergency event data submitted by the ith i ,y i represents the coordinate position of the ith emergency event data submitted in the XOY coordinate system established with the community center point, z i Indicates the floor corresponding to the emergency event data submitted by the ith floor, [sjlx n ,(x n ,y n , z n )] indicates the emergency event data submitted by nth time, sjlx n Indicates the emergency event type corresponding to the emergency event data submitted by the nth time, x n ,y n Indicates the coordinate position of the nth submitted emergency event data in the XOY coordinate system established with the community center point, z n Indicates the floor corresponding to the nth submitted emergency event data.

3. According to claim 1, an emergency management system based on information innovation environment monitoring is characterized in that: When the risk calculation unit detects that the emergency event data is a fire, the specific calculation steps are as follows: A1. Determine the coordinates and floor of the fire location; A2. Send warning information to all users in the community, including fire escape directions and escape suggestions; A3. Send the coordinates of the fire location and the floor to the emergency dispatch module.

4. According to claim 3, an emergency management system based on information innovation environment monitoring is characterized in that: The calculation process corresponding to the fire escape direction is as follows: A2.

1. Obtain the location coordinates of user I (X I , Y I ), and obtain the exit location of the community where user I is located, and calculate the nearest exit; A2.

2. Determine whether the calculated nearest exit is within the fire risk range. If not, send the nearest exit to user I. If it is within the fire risk range, execute A2.

3. A2.

3. Eliminate the nearest exit calculated in A2.1 and recalculate the nearest exit; A2.

4. Determine the travel route of user I. If the travel route of user I is toward a fire direction, remind user I to change direction.

5. According to claim 4, an emergency management system based on information innovation environment monitoring is characterized in that: The expression for calculating the nearest exit in step A2.1 is as follows: Among them, X I and Y I Respectively represent the position coordinates of user I, Ckx j and CKy j They represent the coordinate position of exit j, L I→j represents the shortest distance from user I to exit j; The calculation expression for determining whether the nearest exit calculated in A2.2 is within the risk range of fire is as follows: Among them, FX I→j represents the risk value of user I to exit j. If it is greater than 0, the nearest exit is recalculated. If it is less than or equal to 0, it means it is safe. a ,y a The emergency event data is the coordinate location of the fire, R represents the risk range of the fire, and a∈[1,n].

6. According to claim 1, an emergency management system based on information innovation environment monitoring is characterized in that: The steps of analyzing the violent conflict incident by the risk calculation unit are as follows: B1. Get the position coordinates of user J (X J , Y J ) and Floor Z J and the location coordinates and floor (x b ,y b , z b ), b∈[1,n]; B2. Determine the position coordinates (X J , Y J ) and Floor Z J Whether the location coordinates of the violent conflict incident are on the same floor of the same building collected by the emergency incident occurrence point collection unit; if so, remind the user not to go out; if not, execute step B3; B3. If the user is not on the same floor of the same building, the distance between user J and the location coordinates of the violent conflict event is calculated to remind user J to stay away from the location of the violent conflict event. The specific expression is as follows: Among them, BL J→b represents the distance between user J and the location coordinates of the violent conflict event, R fx represents the risk distance, X J and Y J They represent the location coordinates of user J, x b and b They represent the location coordinates of violent conflict events.

7. According to claim 1, an emergency management system based on information innovation environment monitoring is characterized in that: The facility situation analysis unit analyzes the infrastructure service shortage problem and calculates the damage ratio. The specific expression is as follows: Among them, μ represents the damage ratio, M represents the total number of problem feedbacks about infrastructure service shortages, and N represents the total number of households. When μ ≥ 0.3, troubleshooting is required and the troubleshooting required is sent to the emergency dispatch module.

8. According to claim 1, an emergency management system based on information innovation environment monitoring is characterized in that: The specific steps of the emergency dispatch module for dispatching are as follows: C1. Establish the time scheduling equation t and calculate the time it takes for each dispatched vehicle to arrive at the community; C2. Select a vehicle with the shortest dispatch time to the community.

9. According to claim 8, an emergency management system based on information innovation environment monitoring is characterized in that: The expression of the time scheduling equation t is as follows: Among them, S d represents the required distance of the dth dispatched vehicle, V d represents the speed of the dth dispatched vehicle during its travel, t q represents the time required to pass the qth congested road section along the way, It means summing the time required for all congested sections.

10. An emergency management method based on ICT environment monitoring, based on an emergency management system based on ICT environment monitoring as claimed in any one of claims 1 to 9, characterized in that: The following steps are involved: S1. Collect emergency event data of the current community and the emergency event locations corresponding to the emergency event data, and obtain the user data location; S2. Calculate the risk distance between users and fire and violent conflict events to avoid disasters, and analyze the shortage of infrastructure services; S3. Based on the results of the analysis of risk distance and infrastructure service shortages, preferential dispatch of infrastructure service shortages is carried out. For fires and incidents, the optimal dispatch time of fire trucks, police cars and ambulances is determined to complete emergency management dispatch.

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