A method and apparatus for processing order logistics information

Abstract

This invention provides a method and apparatus for processing order logistics information, comprising: determining the item information of a target item based on a user-submitted item order; displaying a first interactive control for the target item; determining customization information of the target item in response to the user's operation on the first interactive control; generating customized logistics information for the item order based on the customization information and the item information; and displaying the logistics information of the item order using the customized logistics information. The method and apparatus for processing order logistics information of this invention can effectively address privacy leakage issues in the logistics process, constructing a complete logistics and express delivery reminder information system, thereby preventing privacy leaks caused by non-standard information display from the source.

Description

Technical Field

[0001] This invention relates to the fields of e-commerce and logistics supply chain technology, and specifically to a method and apparatus for processing order logistics information. Background Technology

[0002] With the booming development of the express delivery industry, many goods on e-commerce platforms utilize a merchant-delivered logistics model, making it necessary to strictly monitor merchants' shipping information. This is especially crucial for privacy-sensitive products, ensuring complete privacy during the shipping process to protect consumer rights.

[0003] In related technologies, effective measures have been taken to protect the privacy of recipients' phone numbers, addresses, and other information. However, there are currently no effective and comprehensive measures to protect the privacy of personal items, such as item names. Furthermore, because different user groups have diverse definitions and requirements for privacy, it is difficult to comprehensively and accurately meet the specific privacy protection requirements of each user with a single set of unified privacy rules. Summary of the Invention

[0004] In view of the above-mentioned technical problems, the present invention provides a method and device for processing order logistics information, which can effectively address the privacy leakage problem in the logistics process, construct a full-link logistics and express delivery reminder information system, and thus eliminate privacy leakage and other problems caused by non-standard information display from the source.

[0005] A first aspect of the present invention provides a method for processing order logistics information, comprising:

[0006] Based on the item order submitted by the user, determine the item information of the target item;

[0007] The first interactive control that displays the target item;

[0008] In response to the user's operation on the first interactive control, the customization information of the target item is determined;

[0009] Based on the customization information of the target item and the item information, generate customized logistics information for the item order;

[0010] The customized logistics information is used to display the logistics information of the item order.

[0011] Optionally, according to the method for order logistics information described in any of the foregoing or hereinafter, wherein,

[0012] The customized information of the target item includes customized logistics sticker information and / or customized logistics reminder information for the target item, and

[0013] Determining the customization information of the target item includes: displaying a second interactive control for the target item; responding to the user's operation on the second interactive control; and determining the customized logistics sticker information and / or customized logistics reminder information for the target item.

[0014] Optionally, according to the method for order logistics information described in any of the foregoing or hereinafter, wherein,

[0015] The second interactive control for displaying the target item includes: displaying the delivery address of the target item and prompting the user to perform an operation corresponding to the delivery address on the second interactive control based on the delivery address.

[0016] Optionally, according to the method for order logistics information described in any of the foregoing or hereinafter, wherein,

[0017] Determine the customized logistics label information for the target item, including:

[0018] Obtain and display the user-preset list of customized logistics sticker information; in response to the user's customized logistics sticker information confirmation operation, use the customized logistics sticker information selected by the user from the list as the customized logistics sticker information for the target item; or...

[0019] The system receives the customized shipping label information submitted by the user and uses this information as the customized shipping label information for the target item.

[0020] Determine the customized logistics reminder information for the target item, including:

[0021] In response to the user's operation on the second interactive control, the user-preset list of customized logistics reminder information is retrieved and displayed; in response to the user's confirmation operation of customized logistics reminder information, the customized logistics reminder information selected by the user from the list is used as the customized logistics reminder information for the target item; or

[0022] Receive the customized logistics reminder information submitted by the user, and use the customized logistics reminder information submitted by the user as the customized logistics reminder information for the target item.

[0023] Optionally, the method for order logistics information according to any one of the foregoing or the following further includes:

[0024] After determining the customized shipping label information for the target item, a third interactive control is displayed; in response to the user's operation on the third control, the complete content of the customized shipping label information is displayed; in response to the user's editing operation on the complete content of the customized shipping label information, the customized shipping label information is updated; and / or

[0025] After determining the customized logistics reminder information for the target item, a fourth interactive control is displayed; in response to the user's operation on the fourth control, the complete content of the customized logistics reminder information is displayed; in response to the user's editing operation on the complete content of the customized logistics reminder information, the customized logistics reminder information is updated.

[0026] Optionally, according to the method for order logistics information described above or below, the customized logistics information for the item order includes logistics reminder information and / or logistics sticker information.

[0027] Displaying logistics information for item orders using the customized logistics information includes:

[0028] After determining the logistics reminder information for the item order, a logistics reminder information pattern for the item order is determined based on the logistics reminder information, and the logistics reminder information pattern is displayed; in response to the user's editing operation on the logistics reminder information pattern, the logistics reminder information for the item order is updated; and / or,

[0029] After determining the logistics sticker information for the item order, a logistics sticker information pattern for the item order is determined based on the logistics sticker information, and the logistics sticker information pattern is displayed; in response to the user's editing operation on the logistics sticker information pattern, the logistics sticker information for the item order is updated.

[0030] Optionally, the method for order logistics information according to any one of the foregoing or hereinafter, wherein determining the logistics sticker information pattern of the item order based on the logistics sticker information includes:

[0031] Obtain a pre-set logistics sticker template; determine the logistics sticker information pattern for the item order based on the logistics sticker information of the item order and the logistics sticker template.

[0032] Optionally, according to the method for order logistics information described in any of the foregoing or hereinafter, wherein,

[0033] The customized logistics information is used to enable merchants to generate logistics labels for the target items based on the customized logistics information and to carry out logistics transportation of the target items based on the logistics labels.

[0034] Optionally, according to the method for order logistics information described in any of the foregoing or hereinafter, wherein,

[0035] The item information of the target item includes the item name, shipping address, delivery address, sales store, and manufacturer.

[0036] Optionally, the method for order logistics information according to any one of the foregoing or the following further includes:

[0037] In response to the user's return / exchange request, the item information of the target item is displayed; in response to the user's return / exchange operation, the return / exchange information of the target item is determined.

[0038] A second aspect of the present invention provides an order logistics information processing apparatus, comprising:

[0039] The information determination module is used to determine the item information of the target item based on the item order submitted by the user.

[0040] An interactive control display module is used to display the first interactive control of the target item;

[0041] A customization information determination module is used to determine the customization information of the target item in response to the user's operation on the interaction space;

[0042] A customized logistics information generation module is used to generate customized logistics information for the order of the target item based on the customization information and the item information; and

[0043] The logistics information display module is used to display the logistics information of the item order based on the customized logistics information.

[0044] A third aspect of the present invention provides an electronic device for processing order logistics information, comprising:

[0045] One or more processors;

[0046] Storage device for storing one or more programs.

[0047] When the one or more programs are executed by the one or more processors, the one or more processors perform any of the methods described above.

[0048] A fourth aspect of the present invention provides a computer-readable medium having a computer program stored thereon, which, when executed by a processor, implements the method as described in any of the foregoing descriptions.

[0049] A fifth aspect of the present invention provides a computer program product comprising a computer program, characterized in that the computer program, when executed by a processor, implements any of the methods described above.

[0050] The order logistics information processing method and device of the present invention adopt unified and standardized logistics information. At the critical node of user order placement, the system guides users to make decisions based on their own privacy protection needs in a clear and user-friendly interactive manner, giving users full control over their privacy, so that users' personal privacy is protected in all aspects, and effectively enhancing users' trust and sense of security in the logistics and delivery process. Attached Figure Description

[0051] The accompanying drawings are provided to better understand the invention and are not intended to unduly limit the scope of the invention. Wherein:

[0052] Figure 1 This is a schematic diagram of the order logistics information processing method of the present invention;

[0053] Figure 2A An example of an item order illustrating the method for processing order logistics information according to the present invention is shown, and Figure 2B An example of the input interface for customized logistics sticker information and customized logistics reminder information in the order logistics information processing method of the present invention is shown;

[0054] Figure 3 An example of a logistics sticker information pattern shown in the order logistics information processing method of the present invention is illustrated;

[0055] Figure 4 This is an exemplary system architecture diagram in which embodiments of the present invention can be applied;

[0056] Figure 5 This is a schematic diagram of the structure of a computer system suitable for implementing terminal devices or servers of the present invention. Detailed Implementation

[0057] Embodiments of the present disclosure will now be described with reference to the accompanying drawings. However, it should be understood that these descriptions are exemplary only and are not intended to limit the scope of the disclosure. Furthermore, descriptions of well-known structures and technologies are omitted in the following description to avoid unnecessarily obscuring the concepts of the present disclosure.

[0058] It should be noted that the collection, gathering, updating, analysis, processing, use, transmission, and storage of user personal information involved in this disclosed technical solution all comply with relevant laws and regulations, are used for legitimate purposes, and do not violate public order and good morals. Necessary measures are taken to prevent unauthorized access to user personal information data and to safeguard user personal information security, network security, and national security.

[0059] To collect data on the usage of our products / services, we will aggregate, analyze, and utilize technically processed user data, and share the processed statistical information with third parties. We will use secure encryption techniques and other methods to ensure that information recipients cannot re-identify specific individuals.

[0060] like Figure 1 As shown, the order logistics information processing method of the present invention includes the following steps:

[0061] Information determination step S101: Determine the item information of the target item based on the item order submitted by the user;

[0062] Step S102: Display the first interactive control of the target item.

[0063] In step S103, the customization information is determined in response to the user's operation on the first interactive control.

[0064] Customized logistics information generation step S104: Based on the customization information and item information of the target item, generate customized logistics information for the item order; and

[0065] Step S105, which displays logistics information for an item order using customized logistics information.

[0066] In one embodiment of the present invention, in step S101, after the user submits an order, the system determines the item information of the target item. The item information may include multiple fields such as the item name, shipping address, delivery address, retail store, and manufacturer. Since the item name, shipping address, delivery address, retail store, and manufacturer information may involve user privacy, the user may not want the actual item information to be displayed during the logistics process.

[0067] Therefore, in one embodiment of the present invention, in step S102, the system displays a first interactive control for the target item to the user. Specifically, in one embodiment of the present invention, the order interface for the target item may display the first interactive control. Specific examples of the first interactive control include buttons, links, or other buttons displayed on the order page. Figure 2A As shown, in the order form interface (in Figure 2A In the example shown, a link titled "Customized Logistics Display Item Name: Customize Now" is displayed at the bottom of the interface. When the user clicks this interactive control, they can enter a page like... Figure 2B The interface for inputting customization information for the target item is shown.

[0068] In one embodiment of the present invention, in step S103, in response to the user's operation on the first interactive control, the customized information of the target item is determined. In one embodiment of the present invention, the customized information of the target item includes customized logistics label information and / or customized logistics reminder information. The customized logistics label information of the target item may include multiple fields such as the item name and logistics address. For the purpose of protecting privacy, the user can modify one or more fields (e.g., item name) in the logistics label information so that the item information of the target item is not displayed during the logistics process, but rather the logistics label information obtained later based on the customized logistics label information is displayed, thereby achieving the purpose of protecting user privacy. In one embodiment of the present invention, preferably, the user does not modify the logistics address in the item information in the customized logistics label information.

[0069] The customized logistics notification information for the target item can be similar to the customized logistics sticker information, including multiple fields such as item name and shipping address. For privacy protection, users can modify one or more fields in the customized logistics notification information so that the item information is not displayed during the logistics notification process; instead, a later description of the logistics notification information based on the customized information is displayed, thus protecting user privacy.

[0070] In one embodiment of the present invention, the step of determining the customization information of the target item may include: displaying a second interactive control of the target item, and in response to the user's operation on the second interactive control, determining the customized logistics sticker information of the target item and / or determining the customized logistics reminder information of the target item.

[0071] Specifically, in one embodiment of the present invention, when entering such... Figure 2B After the user enters the customization information of the target item, the system will display a second interactive control. This second interactive control is used to input customized logistics sticker information and / or customized logistics reminder information. In one embodiment of the invention, such as... Figure 2B As shown, an example of the second interactive control could be an input box labeled "Customized Product Name". The second interactive control is not limited to the aforementioned input box; it can be any method capable of receiving user input or selection. Users can enter information in the input box and submit it. Subsequently, the system will use the submitted information as customized logistics sticker information and / or customized logistics reminder information.

[0072] In one embodiment of the present invention, instead of user input, the system obtains and displays a pre-set list of customized logistics label information. This list may include frequently used customized logistics label information pre-set by the user, or it may include frequently used customized logistics label information recommended by the system for the user to choose from. After the user selects an appropriate label from the list, the system uses the selected information as the customized logistics label information.

[0073] In one embodiment of the present invention, the delivery address of the target item is displayed in the second interactive control to prompt the user to perform an operation corresponding to the actual delivery address on the second interactive control. Specifically, in one embodiment of the present invention, such as Figure 2B As shown, an example of the second interactive control could also be an interactive control labeled "Family Logistics Reminder" and "Company Logistics Reminder". Users can click the corresponding edit button / connection, then enter information and submit. The system will then use the submitted information as the customized logistics reminder message.

[0074] In one embodiment of the present invention, instead of user input, the system obtains and displays a list of customized logistics reminders pre-set by the user. This list may include frequently used customized logistics reminders pre-set by the user, or it may include frequently used customized logistics reminders recommended by the system for the user to choose from. After the user selects an appropriate message from the list, the system uses the selected message as the customized logistics reminder.

[0075] In one embodiment of the present invention, the item name and other information in the customized logistics label information and customized logistics reminder information can be the same or different. For example, when a user purchases medication for treating diseases such as hypertension, they can enter "Gastrodia elata" as the customized logistics information for the item, i.e., customized logistics label information and / or customized logistics reminder information. In one embodiment of the present invention, the system can recommend more commonly used names to the user as logistics label information and / or logistics reminder information. In one embodiment, the system can sort the names selected by the majority of users in descending order, select the top 3, and then, combined with the user's past usage records, recommend 3 to 5 commonly used names (e.g., such as...). Figure 2BThe "Qixi Festival Gift" shown is an example of customized logistics sticker information and / or customized logistics reminder information, displayed in the customized logistics information list for user reference. In one embodiment of the invention, when a user frequently purchases certain specific items, the system can also save the customized logistics sticker information and customized logistics reminder information used by the user, generating a customized information list. When the user purchases the item again, this customized information list can be displayed in the interactive controls, making it convenient for the user to quickly select logistics sticker information and / or logistics reminder information. In one embodiment, the user can independently set or edit the customized information list, pre-setting frequently used item information. In one embodiment of the invention, examples of customized logistics reminder messages include, for example, reminder information from platform clients, reminder information from social software, and logistics network tracking number query information, etc.

[0076] In one embodiment of the present invention, after determining the customized logistics label information of the target item, a third interactive control is displayed; in response to the user's operation on the third control, the complete content of the customized logistics label information is displayed; in response to the user's editing operation on the complete content of the customized logistics label information, the customized logistics label information is updated. Specifically, after determining the customized logistics label information of the target item, the system displays the third interactive control. This third interactive control can display the complete information of the customized logistics label. If the user is not satisfied with certain fields in the customized logistics label information, the customized logistics label information can be edited. After the user edits and confirms, the system updates the customized logistics label information based on the user's edits.

[0077] Similarly, in one embodiment of the present invention, after determining the customized logistics reminder information for the target item, a fourth interactive control is displayed; in response to the user's operation on the fourth control, the complete content of the customized logistics reminder information is displayed; in response to the user's editing operation on the complete content of the customized logistics reminder information, the customized logistics reminder information is updated. Specifically, after determining the customized logistics reminder information for the target item, the system displays the fourth interactive control. This fourth interactive control can display the complete information of the customized logistics reminder. If the user is not satisfied with certain fields in the customized logistics reminder information, they can edit the customized logistics reminder information. After the user edits and confirms, the system updates the customized logistics reminder information based on the user's edits.

[0078] In one embodiment of the present invention, in step S104, the system uses the customized logistics label information edited and confirmed by the user and / or the customized logistics label information as the customized logistics information of the target item. Therefore, the customized logistics information of the target item includes logistics label information and logistics reminder information.

[0079] In one embodiment of the present invention, in step S105, the logistics information of the item order is displayed using the customized logistics information.

[0080] The logistics label information includes information such as the item name displayed on the logistics label of the target item's package during the logistics process. This logistics label information can be any name entered by the user to refer to the item purchased by the user for privacy reasons. In one implementation, the logistics label information is used to enable the merchant to generate a logistics label for the target item based on this information and to conduct logistics transportation of the target item based on the logistics label. The target item's logistics reminder information includes reminder messages sent to the user during the logistics process. Similar to the logistics label information, this logistics reminder information can be any name entered by the user to refer to the item purchased by the user for privacy reasons. The logistics label information and logistics reminder information are not limited to the item name and may include other information about the item.

[0081] After confirming the logistics notification information for the item order, determine the logistics notification image for the item order based on the logistics notification information and display the logistics notification image (e.g., Figure 2B (See the "Example of Logistics Notification Message" shown). In response to the user's editing of the logistics notification message image, update the logistics notification information for the item order.

[0082] Specifically, such as Figure 2B As shown, the system generates a graphic of the logistics reminder information based on the original information and displays it to the user. The user can confirm the reminder after verifying the graphic. Alternatively, if the user believes the logistics reminder may still contain sensitive information that could compromise their privacy, they can edit or modify the graphic. The system responds to these edits by updating the logistics reminder information.

[0083] Similarly, after determining the shipping label information for the item order, the shipping label information pattern for the item order is determined based on the shipping label information (e.g., Figure 2B The “Example of Logistics Label” shown here displays a logistics label information pattern; in response to the user's editing operation on the logistics label information pattern, the logistics label information of the item order is updated.

[0084] Specifically, such as Figure 2B As shown, the system generates an image of the logistics sticker information based on the logistics reminder information and displays this image to the user. The user can confirm the logistics sticker information image. Alternatively, if the user believes that the logistics sticker information may still contain personal information that could potentially leak their privacy, they can edit / modify the image. The system responds to the user's edits / modifications by updating the logistics sticker information.

[0085] Figure 3 for Figure 2B The image shown is a specific example of a logistics label information pattern. For example... Figure 3As shown, the logistics sticker information pattern on the item will display the logistics sticker information entered by the user. The style of this logistics sticker information pattern is the same as the style of the actual logistics stickers generated and used in the logistics process. Therefore, users can customize the logistics sticker information and logistics reminder information, achieving a WYSIWYG (What You See Is What You Get) experience, thereby effectively protecting user privacy. For example, when the user selects... Figure 2B When "Qixi Festival Gift" is used as the product name in the customized logistics sticker information, it will be... Figure 3 The logistics sticker image shown is displayed as the product name, with the prize "Qixi Festival Gift" as the product name.

[0086] Once the user confirms and pays for the order, the shipping process will begin. During this stage, the user will not be able to edit or modify the customized logistics information.

[0087] In one embodiment of the present invention, in response to a return / exchange request submitted by the user, the item information of the target item is displayed; in response to the user's return / exchange operation, the return / exchange information of the target item is determined.

[0088] Specifically, during the return and exchange process, the page used for returns and / or exchanges displays the target item's logistics information, including the item's actual details and shipping address, rather than the order's shipping label information and tracking notifications. This approach effectively facilitates the return and exchange of items.

[0089] In addition, to avoid issues such as incorrect shipments during the delivery process, the system will directly display the item information of the target item to the staff responsible for shipping, rather than the logistics label information and logistics reminder information of the logistics order.

[0090] The present invention also provides an order logistics information processing apparatus. The order logistics information processing apparatus of the present invention includes:

[0091] The information determination module is used to determine the item information of the target item based on the item order submitted by the user.

[0092] The interactive control display module is used to display the primary interactive control for the target item.

[0093] The customization information determination module is used to determine the customization information of the target item in response to the user's operation on the interactive space;

[0094] The customized logistics information generation module is used to generate customized logistics information for item orders based on the customization information and item information of the target item; and

[0095] The logistics information display module is used to display the logistics information of item orders using customized logistics information.

[0096] Figure 4 An exemplary system architecture 400 is shown, which can be applied to the order logistics information processing method or the order logistics information processing apparatus of the present invention embodiments.

[0097] like Figure 4 As shown, system architecture 400 may include terminal devices 401, 402, and 403, a network 404, and a server 405. Network 404 serves as the medium for providing communication links between terminal devices 401, 402, and 403 and server 405. Network 404 may include various connection types, such as wired or wireless communication links, or fiber optic cables, etc.

[0098] Users can use terminal devices 401, 402, and 403 to interact with server 405 via network 404 to receive or send messages, etc. Various communication client applications can be installed on terminal devices 401, 402, and 403, such as shopping applications, web browser applications, search applications, instant messaging tools, email clients, social media platform software, etc. (for example only).

[0099] Terminal devices 401, 402, and 403 can be various electronic devices with displays that support web browsing, including but not limited to smartphones, tablets, laptops, and desktop computers.

[0100] Server 405 can be a server that provides various services, such as a backend management server that supports shopping websites browsed by users using terminal devices 401, 402, and 403 (for example only). The backend management server can analyze and process data such as received product information query requests, and feed back the processing results (such as target push information, product information - for example only) to the terminal device.

[0101] It should be noted that the order logistics information processing method provided in the embodiments of the present invention is generally executed by server 405, and correspondingly, the order logistics information processing device is generally set in server 405.

[0102] It should be understood that Figure 4 The number of terminal devices, networks, and servers shown is merely illustrative. Depending on implementation needs, any number of terminal devices, networks, and servers can be included.

[0103] The following is for reference. Figure 5 It shows a schematic diagram of the structure of a computer system 500 suitable for implementing a terminal device of the present invention. Figure 5 The terminal device shown is merely an example and should not impose any limitations on the functionality and scope of use of the embodiments of the present invention.

[0104] like Figure 5 As shown, the computer system 500 includes a central processing unit (CPU) 501, which can perform various appropriate actions and processes based on programs stored in read-only memory (ROM) 502 or programs loaded from storage section 508 into random access memory (RAM) 503. The RAM 503 also stores various programs and data required for the operation of the system 500. The CPU 501, ROM 502, and RAM 503 are interconnected via a bus 504. An input / output (I / O) interface 505 is also connected to the bus 504.

[0105] The following components are connected to I / O interface 505: an input section 506 including a keyboard, mouse, etc.; an output section 507 including a cathode ray tube (CRT), liquid crystal display (LCD), etc., and speakers, etc.; a storage section 508 including a hard disk, etc.; and a communication section 509 including a network interface card such as a LAN card, modem, etc. The communication section 509 performs communication processing via a network such as the Internet. A drive 510 is also connected to I / O interface 505 as needed. A removable medium 511, such as a disk, optical disk, magneto-optical disk, semiconductor memory, etc., is installed on drive 510 as needed so that computer programs read from it can be installed into storage section 508 as needed.

[0106] In particular, according to the embodiments disclosed in this invention, the processes described above with reference to the flowcharts can be implemented as computer software programs. For example, embodiments disclosed in this invention include a computer program product comprising a computer program carried on a computer-readable medium, the computer program containing program code for performing the methods shown in the flowcharts. In such embodiments, the computer program can be downloaded and installed from a network via communication section 509, and / or installed from removable medium 511. When the computer program is executed by central processing unit (CPU) 501, it performs the functions defined above in the system of this invention.

[0107] It should be noted that the computer-readable medium shown in this invention can be a computer-readable signal medium or a computer-readable storage medium, or any combination thereof. A computer-readable storage medium can be, for example,—but not limited to—an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination thereof. More specific examples of a computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer disk, a hard disk, random access memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination thereof. In this invention, a computer-readable storage medium can be any tangible medium containing or storing a program that can be used by or in conjunction with an instruction execution system, apparatus, or device. In this invention, a computer-readable signal medium can include a data signal propagated in baseband or as part of a carrier wave, carrying computer-readable program code. Such propagated data signals can take various forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination thereof. Computer-readable signal media can also be any computer-readable medium other than computer-readable storage media, which can send, propagate, or transmit a program for use by or in connection with an instruction execution system, apparatus, or device. The program code contained on the computer-readable medium can be transmitted using any suitable medium, including but not limited to: wireless, wire, optical fiber, RF, etc., or any suitable combination thereof.

[0108] The flowcharts and block diagrams in the accompanying drawings illustrate the architecture, functionality, and operation of possible implementations of systems, methods, and computer program products according to various embodiments of the present invention. In this regard, each block in a flowchart or block diagram may represent a module, segment, or portion of code containing one or more executable instructions for implementing a specified logical function. It should also be noted that in some alternative implementations, the functions indicated in the blocks may occur in a different order than those indicated in the drawings. For example, two consecutively indicated blocks may actually be executed substantially in parallel, and they may sometimes be executed in reverse order, depending on the functions involved. It should also be noted that each block in a block diagram or flowchart, and combinations of blocks in a block diagram or flowchart, may be implemented using a dedicated hardware-based system that performs the specified function or operation, or using a combination of dedicated hardware and computer instructions.

[0109] The modules described in the embodiments of the present invention can be implemented in software or hardware. The described modules can also be housed in a processor; for example, a processor can be described as including an information determination module, an interactive control display module, a customized information determination module, a customized logistics information generation module, and a logistics information display module. The names of these modules do not necessarily limit the module itself; for example, the customized information determination module can also be described as an "information interaction module."

[0110] In another aspect, the present invention also provides a computer-readable medium, which may be included in the device described in the above embodiments; or it may exist independently and not assembled into the device. The computer-readable medium carries one or more programs, which, when executed by the device, cause the device to include: an information determination module for determining item information of a target item based on an item order submitted by a user; an interactive control display module for displaying a first interactive control of the target item; a customized information determination module for determining customized information of the target item in response to user operations on the interactive space; a customized logistics information generation module for generating customized logistics information for the item order based on the customized information and item information of the target item; and a logistics information display module for displaying the logistics information of the item order using the customized logistics information.

[0111] The specific embodiments described above do not constitute a limitation on the scope of protection of this invention. Those skilled in the art should understand that various modifications, combinations, sub-combinations, and substitutions can occur depending on design requirements and other factors. Any modifications, equivalent substitutions, and improvements made within the spirit and principles of this invention should be included within the scope of protection of this invention.

Claims

1. A method for processing order logistics information, characterized in that, include: Based on the item order submitted by the user, determine the item information of the target item; The first interactive control that displays the target item; In response to the user's operation on the first interactive control, the customization information of the target item is determined; Based on the customization information of the target item and the item information, generate customized logistics information for the item order; The customized logistics information is used to display the logistics information of the item order.

2. The method for processing order logistics information according to claim 1, characterized in that, The customized information of the target item includes customized logistics sticker information and / or customized logistics reminder information for the target item, and Determining the customization information of the target item includes: displaying a second interactive control for the target item; responding to the user's operation on the second interactive control; and determining the customized logistics sticker information and / or customized logistics reminder information for the target item.

3. The method for processing order logistics information according to claim 2, characterized in that, The second interactive control for displaying the target item includes: displaying the delivery address of the target item and prompting the user to perform an operation corresponding to the delivery address on the second interactive control based on the delivery address.

4. The method for processing order logistics information according to claim 2, characterized in that, Determine the customized logistics label information for the target item, including: Obtain and display the user-preset list of customized logistics sticker information; in response to the user's customized logistics sticker information confirmation operation, use the customized logistics sticker information selected by the user from the list as the customized logistics sticker information for the target item; or... The system receives the customized shipping label information submitted by the user and uses this information as the customized shipping label information for the target item. Determine the customized logistics reminder information for the target item, including: In response to the user's operation on the second interactive control, the user-preset list of customized logistics reminder information is retrieved and displayed; in response to the user's confirmation operation of customized logistics reminder information, the customized logistics reminder information selected by the user from the list is used as the customized logistics reminder information for the target item; or Receive the customized logistics reminder information submitted by the user, and use the customized logistics reminder information submitted by the user as the customized logistics reminder information for the target item.

5. The method for processing order logistics information according to claim 2, characterized in that, The method further includes: After determining the customized shipping label information for the target item, a third interactive control is displayed; in response to the user's operation on the third control, the complete content of the customized shipping label information is displayed; in response to the user's editing operation on the complete content of the customized shipping label information, the customized shipping label information is updated; and / or After determining the customized logistics reminder information for the target item, a fourth interactive control is displayed; in response to the user's operation on the fourth control, the complete content of the customized logistics reminder information is displayed; in response to the user's editing operation on the complete content of the customized logistics reminder information, the customized logistics reminder information is updated.

6. The method according to claim 2, characterized in that, The customized logistics information for the item order includes logistics reminders and / or logistics sticker information. Displaying logistics information for item orders using the customized logistics information includes: After determining the logistics reminder information for the item order, a logistics reminder information pattern for the item order is determined based on the logistics reminder information, and the logistics reminder information pattern is displayed; in response to the user's editing operation on the logistics reminder information pattern, the logistics reminder information for the item order is updated; and / or, After determining the logistics sticker information for the item order, a logistics sticker information pattern for the item order is determined based on the logistics sticker information, and the logistics sticker information pattern is displayed; in response to the user's editing operation on the logistics sticker information pattern, the logistics sticker information for the item order is updated.

7. The method for processing order logistics information according to claim 6, characterized in that, The logistics label information pattern for the item order is determined based on the logistics label information, including: Obtain a pre-set logistics sticker template; determine the logistics sticker information pattern for the item order based on the logistics sticker information of the item order and the logistics sticker template.

8. The method for processing order logistics information according to claim 6, characterized in that, The logistics label information is used to enable merchants to generate logistics labels for the target item based on the logistics label information and to carry out logistics transportation of the target item based on the logistics label.

9. The method for processing order logistics information according to claim 1, characterized in that, The item information of the target item includes the item name, shipping address, delivery address, sales store, and manufacturer.

10. The method for processing order logistics information according to claim 1, characterized in that, The method further includes: In response to the user's return / exchange request, the item information of the target item is displayed; in response to the user's return / exchange operation, the return / exchange information of the target item is determined.

11. An order logistics information processing device, characterized in that, include: The information determination module is used to determine the item information of the target item based on the item order submitted by the user. An interactive control display module is used to display the first interactive control of the target item; A customization information determination module is used to determine the customization information of the target item in response to the user's operation on the interaction space; A customized logistics information generation module is used to generate customized logistics information for the item order based on the customization information of the target item and the item information. as well as The logistics information display module is used to display the logistics information of the item order based on the customized logistics information.

12. An electronic device for processing order logistics information, characterized in that, include: One or more processors; Storage device for storing one or more programs. When the one or more programs are executed by the one or more processors, the one or more processors implement the method as described in any one of claims 1-10.

13. A computer-readable medium having a computer program stored thereon, characterized in that, When the program is executed by the processor, it implements the method as described in any one of claims 1-10.

14. A computer program product, comprising a computer program, characterized in that, When the computer program is executed by a processor, it implements the method as described in any one of claims 1-10.

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