Intelligent question-answering graphical user interface for electronic devices

Abstract

1. Name of the product in this design: Intelligent Question-Answering Graphical User Interface for Electronic Devices. 2. Purpose of this design: An electronic device. 3. The key design features of this product are its graphical user interface. 4. The image or photo that best illustrates the design points: Interface change state diagram 2. 5. Purpose of the graphical user interface: Used for intelligent question and answer based on real-time speech-to-text conversion to assist customer service agents in communicating with customers. User Interface (GUI) Human-Computer Interaction and Status Changes: Clicking the "Helper" button on the right side of the main view leads to GUI status change diagram 1, which shows the interface when the agent has not answered the customer's call or has answered but has not spoken. When the agent answers the customer's call and begins conversation, GUI status change diagram 2 appears, displaying the real-time audio-to-text transcript of the conversation. Entering a question in the input box at the bottom right of GUI status change diagram 3 leads to GUI status change diagram 3. Clicking the send button at the bottom right of GUI status change diagram 3 leads to GUI status change diagram 4, where the system prepares to provide an answer. After the system provides an answer, GUI status change diagram 5 appears. Clicking the "Give Me a Reply Suggestion" button at the bottom right of GUI status change diagram 5 leads to GUI status change diagram 6, where the system prepares to provide a reply based on a portion of the conversation between the agent and the customer. After the system provides a reply, GUI status change diagram 7 appears. Clicking the "Ask a Function" button in GUI status change diagram 7 leads to GUI status change diagram 8. In the interface, the cross symbol represents replaceable text and / or numbers and / or letters and / or symbols, and the gray block represents replaceable content screen.

Images