Diagnostic system, diagnostic method and computer program

JP2023118058A5Inactive Publication Date: 2025-02-12IGUAZU CO LTD
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Patent Information

Application Number
JP2022191835
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2022-11-30
Publication Date
2025-02-12
Estimated Expiration
Not applicable · inactive patent

AI Technical Summary

Technical Problem

Patients struggle to accurately assess their communication skills and the effectiveness of communication improvement programs due to the subconscious nature of these abilities, making it difficult for them to grasp their condition before and after the program.

Method used

A diagnostic system that presents skill questions to patients, calculates ability values based on answer points, estimates changes in ability values over time, and provides simulated future ability values, offering personalized advice through a network-connected trainer terminal.

Benefits of technology

Enables patients to accurately gauge their communication skills and potential improvements, providing personalized advice and motivation to enhance their abilities.

✦ Generated by Eureka AI based on patent content.

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Abstract

To allow an examinee to accurately acquire his / her own state, as well as, to have a prospect after a program.SOLUTION: A diagnostic system 1 includes: a question presenting part 11 for presenting at least a capability question relating to communication capability to an examinee terminal 2 operated by an examinee; an answer receiving part 12 for acquiring an answer to the capability question via the examinee terminal; a storage part 1A for storing the answer to the capability question in association with prior point allocation of a plurality of items; a diagnostic part 13 for calculating a capability value for each item according to the point allocation; a simulation part 14 for calculating for each item, an estimated capability value of the examinee of after taking a program based on a change rate of each capability value of before and after taking a prescribed program, of a plurality of second examinees different from the examinee; and a result output part 15 for displaying the capability value and the estimated capability value on the examinee terminal.SELECTED DRAWING: Figure 1
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Description

[Technical Field]

[0001] The present invention relates to a diagnostic system, a diagnostic method, and a computer program. [Background technology]

[0002] In recent years, programs aimed at improving so-called communication skills have become popular. Because communication skills are internal abilities formed by one's subconscious and emotions, it is often difficult for patients to grasp their own abilities. It is also even more difficult for patients to imagine their own state after the program. As a result, patients often find it difficult to visualize the effectiveness of the program before starting. Therefore, there is a need for technology that allows patients to accurately grasp their own state and have a clear outlook for their future after the program.

[0003] Patent Document 1 describes a diagnostic system that presents questions to a subject, assigns points to the answers based on behavioral characteristics, divides abilities into multiple ability zones based on the analysis results, analyzes based on the ability index of each ability zone, and then outputs advice. However, this system only analyzes the current situation. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 6778835 Summary of the Invention [Problem to be solved by the invention]

[0005] One of the objects of the present invention is to enable patients to accurately understand their own condition and to have an outlook after completing the program. [Means for solving the problem]

[0006] In order to achieve the above-mentioned object, a diagnostic system according to one aspect of the present invention comprises a question presentation unit that presents ability questions related to at least communication ability to an examinee terminal operated by the examinee, an answer reception unit that acquires answers to the ability questions via the examinee terminal, a memory unit that stores answers to the ability questions in association with scores assigned to a plurality of items in advance, a diagnostic unit that calculates an ability value for each of the items in accordance with the scores, a simulation unit that calculates an estimated ability value for each of the examinee's examinees after the program for a predetermined program based on the rate of change in each of the ability values ​​for a plurality of second examinees different from the examinee before and after the program, and a result output unit that displays the ability values ​​and the estimated ability values ​​on the examinee terminal.

[0007] The simulation unit may estimate the ability value of the examinee after a predetermined first period based on a first rate of change at the time when the program has continued for the first period, and may estimate the ability value of the examinee after the second period based on a second rate of change at the time when the program has continued for a second period longer than the first period.

[0008] A plurality of the programs may be prepared, and the simulation unit may refer to a rate of change that differs depending on the program being taken, and calculate the estimated ability value after taking the first program based on a third rate of change when taking the first program, and calculate the estimated ability value after taking the second program based on a fourth rate of change when taking the second program.

[0009] The question presentation unit may present profile questions regarding the attributes of the examinee to the examinee's terminal, and the second examinee may be an examinee whose answers to the profile questions are the same as those of the first examinee or within a predetermined range, and the diagnosis unit may estimate the ability value of the second examinee based on the rate of change in the second examinee.

[0010] The result output unit may display a comparative ability value calculated based on the ability value of the second examinee after the programming on the examinee terminal together with the ability value of the examinee.

[0011] The diagnosis unit may determine the personality type of the examinee based on the answer, and the simulation unit may estimate the ability value of the examinee based on the rate of change of a second examinee who has been diagnosed with the same personality type as the examinee.

[0012] The system may be connected via a network to a trainer terminal operated by a trainer who administers the program to a third examinee, and the memory unit stores the trainer's advice to the third examinee, which is obtained via the trainer terminal, in association with the personality type of the third examinee, and the result output unit outputs at least a portion of the advice stored in association with the same personality type as the examinee to the examinee terminal.

[0013] The storage unit may store the advice in association with the worry information of the third examinee, the answer receiving unit may receive the worry information of the examinee via the examinee terminal, and the result output unit may output at least a part of the advice that is associated with the same personality type as the examinee and that is stored in association with the received worry information to the examinee terminal.

[0014] In order to achieve the above-mentioned object, a diagnostic method according to one aspect of the present invention is a diagnostic method using a diagnostic system in which answers to ability questions regarding communication ability are associated with and pre-stored scores for a plurality of items, and the method includes a question presenting step of presenting at least the ability questions to an examinee terminal operated by the examinee, an answer receiving step of acquiring answers to the ability questions via the examinee terminal, a diagnostic step of calculating an ability value for each of the items according to the scores, a simulation step of calculating an estimated ability value for each of the examinee's examinees after the program for a predetermined program based on the rate of change in each ability value before and after the program for a plurality of second examinees different from the examinee, and a result output step of displaying the ability values ​​and the estimated ability values ​​on the examinee terminal, executed by a computer.

[0015] In order to achieve the above-mentioned object, a computer program according to one aspect of the present invention is a computer program for controlling a diagnostic system in which answers to ability questions regarding communication ability are associated with and pre-stored scores for a plurality of items, and causes the computer to execute the following: a question presentation command for presenting at least the ability questions to an examinee terminal operated by the examinee; an answer reception command for obtaining answers to the ability questions via the examinee terminal; a diagnostic command for calculating an ability value for each of the items according to the scores; a simulation command for calculating an estimated ability value for each of the examinee's examinees after the program based on the rate of change in each of the ability values ​​before and after a specified program for a plurality of second examinees different from the examinee; and a result output command for displaying the ability values ​​and the estimated ability values ​​on the examinee terminal.

[0016] The computer program can be provided by being stored on various data-readable recording media, or can be provided so as to be downloadable via a network such as the Internet. [Effects of the Invention]

[0017] According to the present invention, it is possible for the patient to accurately grasp his / her own condition and have an outlook after the program. [Brief explanation of the drawings]

[0018] [Figure 1] 1 is a functional block diagram showing the configuration and functions of a diagnostic system according to an embodiment of the present invention. [Figure 2] 1A and 1B are diagrams showing examples of tables stored in the diagnostic system, including (a) a partnership strength table, (b) a comparative ability value table, and (c) a rate of change table. [Figure 3] 1A and 1B are diagrams showing examples of tables stored in the diagnostic system, including (a) a problem table and (b) a program history table. [Figure 4] FIG. 3 is a diagram showing an example of a processing flow executed in the diagnostic system. [Figure 5] (a) A first example and (b) a second example of a question screen displayed on a patient terminal connected to the diagnostic system. [Figure 6] This is a first example of a result screen displayed on the patient terminal. [Figure 7] (a) Second example and (b) third example of the result screen displayed on the patient's terminal. [Figure 8] 10A and 10B are examples of screens displayed on the examinee terminal, where (a) is a fourth example of a result screen, and (b) is an example of a simulation result screen. DETAILED DESCRIPTION OF THE INVENTION

[0019] Overview A diagnostic system according to an embodiment of the present invention will be described below with reference to the drawings. The diagnostic system according to this embodiment presents questions about communication ability to the examinee, estimates the examinee's ability based on the answers, and outputs the results.

[0020] The diagnostic system also estimates and presents to the examinee a change in ability score if the examinee takes a program to improve their communication skills. The program is a concept that includes various actions taken with the aim of changing the examinee's awareness and improving their way of thinking, and its format is not limited. The program may be, for example, so-called counseling conducted in the form of a dialogue with a trainer such as a clinical psychologist or psychological counselor, a lecture format in which one instructor teaches multiple examinees, an online class transmitted and received in real time, or a learning format in which recorded, distributed videos are viewed. The program may also be practical training through role-playing or the like. Furthermore, the program may be a real-time dialogue conducted online or in the real world in a community where multiple examinees interact with each other, or an exchange of opinions in a social networking site format. These may also be mixed.

[0021] Furthermore, the diagnostic system works in conjunction with the program attendance history to collect the ability scores of participants after taking the program and the advice given to participants by trainers during the program, and can use this information to diagnose and advise other participants.

[0022] The diagnostic system may be realized by executing a predetermined computer program on a personal computer, or some or all of its functions may be realized by a cloud computer. The diagnostic system may also be comprised of multiple hardware components, and some or all of its functions may be provided in the examinee's terminal.

[0023] As shown in FIG. 1, a diagnostic system 1 is connected to, for example, a patient terminal 2 (21, 22) and a trainer terminal 3 via a network NW. The patient terminal 2 is a terminal used by the patient, and is, for example, a personal computer, a tablet terminal, or a smartphone. The patient terminal 2 has at least a display unit that displays questions presented by the diagnostic system 1, and an input unit through which the patient inputs answers to the questions. Here, two patient terminals 2 are shown, but the number can be any number.

[0024] The trainer terminal 3 is a terminal used by a trainer who administers a program to a patient, and may be, for example, a personal computer, tablet terminal, or smartphone. The trainer terminal 3 has at least an input unit for inputting advice to the patient. The trainer terminal 3 may be configured to enable online meetings by sending and receiving audio or video in real time between the patient terminal 2 and the trainer terminal 3. The number of trainer terminals 3 may be two or more, and is optional.

[0025] The diagnostic system 1 is realized by, for example, a server or the like equipped with an arithmetic device such as a CPU (Central Processing Unit), a computer program executed by the CPU, internal memories such as RAM (Random Access Memory) and ROM (Read Only Memory), etc. The diagnostic system 1 is thus configured as functional blocks mainly consisting of a question presentation unit 11, an answer reception unit 12, a diagnosis unit 13, a simulation unit 14, a result output unit 15, a program information extraction unit 16, a communication processing unit 17, and a memory unit 1A.

[0026] As shown in FIGS. 2 and 3, the storage unit 1A mainly stores a partnership power table T101, a comparative ability value table T102, a change rate table T103, a worry table T104, and a program history table T105.

[0027] The partnership ability table T101 shown in FIG. 2(a) stores answers to questions about communication ability (hereinafter also referred to as "ability questions") in association with pre-allocated points for multiple items. More specifically, the partnership ability table T101 associates answers to the ability questions with allocated points for each personality type. In this embodiment, there are six personality types. In the partnership ability table T101, points may be added to multiple personality types for one answer, or one point or multiple points may be added to one personality type. With this configuration, each answer can be gradually reflected in various personality types, compared to a configuration in which only one point is added to one personality type for one answer.

[0028] Furthermore, the partnership ability table T101 associates answers to the ability questions with points allocated to multiple ability values ​​related to communication. In this embodiment, the ability values ​​are five types: self-esteem, listening ability, happiness level, conversational ability, and the ability to build trusting relationships, which are collectively referred to as partnership ability. In the partnership ability table T101, points may be added to multiple ability values ​​for one answer, or one point or multiple points may be added to one ability value.

[0029] The comparative ability value table T102 shown in FIG. 2(b) is a table that associates examinee attributes with ability values ​​(also referred to as "comparison ability values") that are displayed as comparison targets on the diagnostic result screen. The examinee attributes include, for example, gender, age, annual income, place of residence, or marital status, and are information that represents the examinee's environment apart from personality. The comparative ability value is the ability value of someone who is living a successful marriage or partnership. For example, the comparative ability value stores the average ability values ​​of examinees of each attribute after continuing to take the program. Furthermore, the comparative ability value may be the average ability value of examinees who are in the top predetermined percentage of examinees of each attribute after taking the program. The comparative ability value table T102 may be updated when data on examinees after taking the program is acquired.

[0030] The change rate table T103 shown in Fig. 2(c) is a table that stores the change rate of each ability value when the examinee undergoes the program. The change rate table T103 stores multiple change rates according to the program period. In this embodiment, the change rate table T103 stores a first change rate when the program is continued for three months and a second change rate when the program is continued for six months. Note that three months is an example of the first period in the scope of the claims, and six months is an example of the second period in the scope of the claims.

[0031] Furthermore, the change rate table T103 stores the rate of change of each ability value when the examinee takes the program, for each personality type. The degree of proficiency and pace of proficiency achieved through the program depend in part on the examinee's personality. Furthermore, since the program intended by the present invention has an aspect of psychological ability improvement, the influence of personality is even more pronounced. In this regard, by varying the change rate according to personality type, the examinee's ability value after taking the program can be more accurately estimated.

[0032] Furthermore, when multiple programs are prepared, the change rate table T103 may store different change rates depending on the program taken. The change rate table T103 may store different change rates for each type of program, that is, for example, it may store a change rate for receiving counseling and a change rate for receiving video learning. Furthermore, the change rate table T103 may store different change rates for each content of the program. For example, it may store a different change rate for each course of the program, or it may store the change rate in association with the identification information of the learning video or the identification information of the trainer. It may also store change rates when multiple programs are used in combination.

[0033] In this embodiment, the rate of change is varied depending on the personality type, but the rate of change may also be varied depending on the ability value by referencing a table that associates ability values ​​with change rates. In this case, the rate of change may also be varied depending on a specific ability value among multiple ability values, such as an ability value related to the ability to heed a trainer's advice, such as listening ability or conversational ability. Furthermore, a correction value for the rate of change may be stored according to the ability value, and the rate of change determined by the personality type may be corrected using the correction value.

[0034] The change rate table T103 is configured to be editable. The change rate table T103 may be changed, for example, by an administrator of the diagnostic system 1 correcting the change rate. The change rate table T103 may also be automatically changed based on the examinee's ability scores before and after attending a program, which are acquired by the diagnostic unit 13. In this case, the processing unit that updates the change rate table T103 refers to the examinee's program attendance history, and reflects the change in the examinee's ability score in the change rate associated with the program attended.

[0035] The worry table T104 shown in FIG. 3(a) is a table that associates the patient's worry type, the type of person with whom the patient has communication troubles, and display messages H1 to H4 to the patient.

[0036] The program history table T105 shown in FIG. 3(b) is a table that stores the history of programs administered to examinees. The program history table T105 stores advice for examinees obtained via the trainer terminal 3 in association with the examinee's personality type. The advice may be text information input by the trainer during or after the program, or audio or video of the trainer speaking. The advice may also be data transcribed from the audio or video using voice recognition.

[0037] The program history table T105 may also store advice in association with the type of concern of the examinee. Furthermore, the program history table T105 may also store the type or identification information of the program taken.

[0038] The question presentation unit 11 is a functional unit that presents questions to the examinee via the display unit of the examinee terminal 2 and accepts input of answers to the questions. The question presentation unit 11 presents at least questions about communication ability (hereinafter also referred to as "ability questions") to the examinee terminal 2 operated by the examinee. The ability questions include, for example, questions about personality traits related to communication and how to deal with troubles in human relationships. Each question may be stored with an answer format. If the answer format is multiple choice, the options are also stored. In addition, rules for inputting answers may be stored.

[0039] The question presentation unit 11 also presents profile questions about the attributes of the examinee to the examinee's terminal. The profile questions are questions asking about the examinee's attributes, such as age, annual income, and area of ​​residence.

[0040] The answer receiving unit 12 is a functional unit that acquires answers to the ability questions and profile questions via the examinee terminal 2. The answer receiving unit 12 may receive the patient's worry information via the patient terminal 2. The worry information may be in a format where the patient selects from a choice of worry types presented by the diagnostic system 1, or may be in a format where the patient freely inputs the worry information. In this case, the answer receiving unit 12 may analyze the worry information input by free input and extract a worry type with similar content. Furthermore, the answer receiving unit 12 may extract characteristic terms that indicate the worry from the worry information input by free input and add them to the choices to be displayed from the next time onwards.

[0041] The diagnostic unit 13 is a functional unit that diagnoses the examinee's partnership strength by referring to the partnership strength table T101. The diagnostic unit 13 calculates an ability score for each item according to the points allocated. The diagnostic unit 13 refers to the partnership strength table T101 and determines the examinee's personality type based on the answers to the ability questions.

[0042] That is, the diagnosis unit 13 estimates the ability score of the examinee based on the answers to the profile questions, that is, the rate of change in examinees whose attributes are the same as the examinee's or within a predetermined range.

[0043] The simulation unit 14 calculates an estimated ability value for each item of the examinee after taking a predetermined program based on the rate of change in each ability value of multiple examinees different from the examinee before and after taking the program. The simulation unit 14 may determine the rate of change by referring to either or both of the examinee's personality type and ability value. More specifically, for example, the simulation unit 14 may calculate the estimated ability value of the examinee based on the rate of change of examinees with the same personality type. The simulation unit 14 may also calculate the estimated ability value of the examinee based on the rate of change of examinees whose difference between their ability values ​​before taking the program and their ability values ​​is less than a predetermined value. The simulation unit 14 may also determine or modify the rate of change by referring to answers to specific questions.

[0044] The simulation unit 14 may estimate ability values ​​at multiple time points. Specifically, the simulation unit 14 estimates the examinee's ability value three months later based on a first rate of change at the time when the examinee has continued attending the program for a predetermined three months, and estimates the examinee's ability value six months later based on a second rate of change at the time when the examinee has continued attending the program for six months. Three months is an example of the first period, and six months is an example of the second period. The simulation unit 14 may estimate the examinee's ability value based on the rate of change of examinees diagnosed with the same personality type as the examinee.

[0045] Furthermore, the simulation unit 14 may refer to the change rate table T103 and calculate a different estimated ability value depending on the program that is expected to be taken. This is because the change rate table T103 stores different change rates depending on the program. Therefore, for example, the simulation unit 14 calculates a different estimated ability value for each type of program.

[0046] Furthermore, the simulation unit 14 may predict what would happen if the program were not implemented. The simulation unit 14 may predict the risk of continuing a human relationship for a predetermined number of years with the current ability values, based on each ability value or the sum of multiple ability values. Specifically, each ability value or the sum of multiple ability values ​​is stored in the memory unit 1A in association with an explanatory statement explaining the possible risks, and the simulation unit 14 determines the relevant risks by referring to this. With this configuration, the situation if the examinee does not take the program can be specifically presented to the examinee, allowing the examinee to understand the risks. Ultimately, this can serve as an opportunity for the examinee to take the program.

[0047] Furthermore, the simulation unit 14 may calculate the probability that the examinee will meet someone with whom he or she has a good compatibility in the future. The simulation unit 14 calculates the probability by referring to the discrepancy between the examinee's ability value and the comparison ability value. If the examinee's ability value is equal to or greater than the comparison ability value, a high score is assigned, while the smaller the examinee's ability value is relative to the comparison ability value, the lower the score is assigned. Furthermore, the greater the total score assigned to each ability value, the higher the probability of meeting someone with a good compatibility. This is because the lower the ability value, the lower the communication ability and the fewer people with whom he or she has a good compatibility. The probability is calculated based on the number of people relative to the population of people he or she will meet, such as "1 in 100." This configuration can further increase the examinee's motivation to improve his or her ability value.

[0048] The result output unit 15 is a functional unit that displays the ability value of the examinee diagnosed by the diagnosis unit 13 on the examinee terminal 2. The result output unit 15 also displays the estimated ability value, estimated by the simulation unit 14, when the program is continued for a predetermined period on the examinee terminal 2. The result screen may be output to the examinee terminal 2 or the trainer terminal 3, for example.

[0049] The result output unit 15 correlates the programs that the patient is expected to take, estimated by the simulation unit 14, with the estimated ability score if the patient takes the program, and displays them on the patient terminal 2. This configuration makes the programs that are expected to improve ability scores more specific. The result output unit 15 may also display the program that will produce the highest estimated ability score as a recommended program on the patient terminal 2. This configuration makes it clear to the patient which programs they should take, providing an opportunity to take the programs.

[0050] The result output unit 15 displays on the examinee terminal 2 a comparative ability value calculated based on the ability values ​​of examinees with the same attributes after the program, together with the examinee's ability value. The ability value and the comparative ability value may be displayed side by side, for example, in a vertical or horizontal bar graph, or alternatively, in a radar chart. This configuration allows the examinee to clearly understand the ability value that is lacking. Furthermore, a configuration in which the examinee's ability value is displayed so that it can be compared with examinees with the same attributes makes the examinee feel closer to the object of comparison, and increases the examinee's motivation to improve.

[0051] The result output unit 15 may refer to the program history table T105 and output at least a portion of the advice stored in association with the same personality type as the examinee and in association with the received worry type to the examinee terminal 2. Alternatively or in addition to this, the result output unit 15 may output at least a portion of the advice stored in association with the partner type received via the examinee terminal 2 to the examinee terminal 2. The output may be in the form of text, audio, or video.

[0052] The information displayed on the result screen is stored in storage unit 1A, and result output unit 15 can refer to the information in storage unit 1A at an appropriate timing after inputting the answer to generate the result screen. Examples of the result screen will be described later.

[0053] The program information extraction unit 16 is a functional unit that extracts program information from the program records and stores it in the program history table T105. The program information extraction unit 16 extracts the patient's identification information, the date and time the patient took the program, the type of problem the patient was consulted about in the program, and the type of person the patient was with. This information may be input by selective input or free description from the trainer terminal 3. The program information extraction unit 16 also extracts the content of advice given by the trainer in the program. Furthermore, the program information extraction unit 16 may extract the content of a report entered by the trainer and store it in the program history table T105.

[0054] The program information extraction unit 16 may associate multiple problem types with one program record and extract and store advice content for each problem type. The advice content stored in this way is referenced by the result output unit 15 and displayed as advice to other examinees. The advice content can be extracted by analyzing the words used in each sentence, or by using appropriate AI technology. With this configuration, the diagnostic system 1 learns the trainer's advice as it accumulates program history, and is able to display more accurate and varied advice for each problem.

[0055] The communication processing unit 17 transmits and receives various data to and from the examinee terminal 2 and the trainer terminal 3 via a network NW such as the Internet. Specifically, answers to the examinee's profile questions and ability questions, as well as worry information, are received from the examinee's terminal 2. Furthermore, the examinee's answers and ability scores are transmitted to the trainer's terminal 3, and the program history is received. In addition, the exchange of data and notifications between the patient and trainer via the patient terminal 2 and trainer terminal 3 can be done in various ways, such as via the patient's and trainer's personal pages on a specified website, or via the patient's and trainer's email addresses.

[0056] ●Processing flow FIG. 4 is a flowchart showing an example of the flow of processing executed by the diagnostic system 1. First, the question presenting unit 11 displays a question on the examinee terminal 2 (S101). Next, the answer input to the examinee terminal 2 is accepted (S102). Next, the diagnosing unit 13 determines the examinee's personality type based on the answer (S103). The diagnosing unit 13 also calculates the examinee's ability score based on the answer (S104). Note that steps S103 and S104 may be performed in any order.

[0057] Next, the simulation unit 14 determines the rate of change in the ability value when the examinee receives the program based on the examinee's answers (S105). Next, the simulation unit 14 estimates the ability value after the program based on the rate of change (S106). The simulation unit 14 may calculate multiple estimated ability values ​​according to the period. Next, the result output unit 15 displays the estimated ability value as a simulation result on the display unit of the examinee terminal 2 (S107).

[0058] ●Screen example Fig. 5 is an example of a question screen G100 displayed on the examinee terminal 2. In the screen G100 shown in Fig. 5(a), a question field G101 in which a question is displayed and an answer field G102 in which an answer to the question is displayed are displayed alternately. The question field G101 includes an operator icon G101a that asks the examinee a question and a question text field G101b that displays the content of the question, and the operator icon G101a is displayed to the left of each question text field G101b. Furthermore, the question text field G101b and the answer field G102 differ from each other in at least the background color or the text color.

[0059] On the question screen G100, when an answer to a question is input, the next set question is displayed below the answer. As questions and answers are repeated, the question screen G100 automatically scrolls upward. Furthermore, when a reselection area G103, which receives a command to reselect the answer to the previous question, is selected, the previous question is displayed again below the question that was displayed when the input was received.

[0060] The above-mentioned series of configurations gives the patient the impression that they are having a chat conversation with an operator when answering questions. Furthermore, because questions to be answered are displayed one at a time, the patient is encouraged to answer without feeling pressured, compared to when multiple questions are displayed together on one screen.

[0061] An input field G104 for inputting an answer is displayed at the bottom of the question screen G100. Note that input rules for answers are associated with each question and stored in advance, and answer fields are displayed in accordance with the input rules. For example, an input field that accepts only numerical input for annual income is displayed, while an input field that accepts a single selection input for prefecture is displayed for address.

[0062] FIG. 5(b) is an example of a question screen G110 that is displayed after a question on the question screen G100 is answered. This question screen G110 presents a competency question. On this screen, to the right of the operator icon G101a, a message G111 is displayed indicating that the questions displayed below are about partnerships. This configuration makes it clear to the examinee the distinction between profile questions and competency questions. A question field G112 about partnerships is displayed below the message G111. In addition, an answer field G113 showing the content of the selected answer is displayed below the question field G112.

[0063] 6, once all the questions have been answered, a type diagnosis result screen G120 is displayed. This screen G120 displays a name field G121 of the type diagnosed based on the answers, and an explanation field G122 that displays an explanation of the type.

[0064] 7 and 8 are examples of result screens G130, G140, G150, and G160 that are displayed by scrolling down the type diagnosis result screen G120. The type diagnosis result screen G120 and result screens G130, G140, G150, and G160 are displayed as a series of web pages without any screen transitions.

[0065] 7(a) displays a guide message G131 indicating that the ability scores of other examinees who have the same attributes as the examinee or attributes within a predetermined range and who are in a successful marriage or partnership, i.e., comparison ability scores, will also be displayed, along with a comparison result field G132 for each ability score. The comparison result field G132 includes, for example, an evaluation field G132a indicating the deviation from the comparison ability score, an ability value field G132b displaying the examinee's ability score, a comparison ability value field G132c, and a message field G132d containing the difference between the ability score and the comparison ability score.

[0066] The result screen G140 shown in FIG. 7(b) displays a radar chart plotting the examinee's ability value and the comparative ability value on the same axis.

[0067] The result screen G150 shown in FIG. 8(a) is a screen on which a message to the examinee is displayed. This message is selectively displayed depending on the examinee's personality type or each ability value. The message may be configured so that multiple sentences are selected depending on the examinee's personality type or each ability value, and these sentences are listed. In addition, the trainer's name and face photo are displayed to the left of the message.

[0068] The result screen G160 shown in FIG. 8(b) is a screen that displays estimated ability values ​​estimated by the simulation unit 14. The result screen G160 displays a radar chart field G161 that shows the current state, a radar chart field G162 that shows the estimated ability values ​​if the program is continued for three months and the current state superimposed, and a radar chart field G163 that shows the estimated ability values ​​if the program is continued for six months and the current state superimposed. In addition, the radar chart fields G161 to G163 display the average values ​​of each ability value superimposed. This configuration makes it visually clear that ability values ​​will improve if the program is continued.

[0069] According to the diagnostic system according to the embodiment of the present invention, the examinee can accurately grasp his / her own condition and can have a post-program outlook.

[0070] In the diagnostic system according to the present embodiment described above, the functional configuration of each terminal or device is an example, and the functional units shown in this example may be provided in a terminal or device different from this example. [Explanation of symbols]

[0071] 1 Diagnostic System 11 Question presentation section 12. Response Reception Department 13 Diagnostic Department 14 Simulation Section 15 Result output section 16 Program information storage unit 17 Communication processing unit 1A storage section T101 Partnership Power Table T102 Rate of Change Table T103 Worry Table T104 Program History Table 2 Patient terminal 3 Trainer terminal

Claims

1. a question presentation unit that presents at least ability questions regarding communication ability to a patient terminal operated by the patient; an answer receiving unit that receives answers to the ability questions via the examinee terminal; a storage unit in which answers to the ability questions and scores for a plurality of items are stored in advance in association with each other; a diagnostic unit that calculates an ability score for each of the items according to the points allocated to each of the items; a simulation unit that calculates an estimated ability value of a plurality of second examinees different from the examinee after the examinee has taken the predetermined program based on a rate of change in each of the ability values ​​before and after the examinee has taken the predetermined program; a result output unit that displays on the examinee terminal a program that the recipient should take based on the estimated ability value; Equipped with Diagnostic system.

2. The result output unit displays on the examinee terminal a program that maximizes the estimated ability score. The diagnostic system of claim 1 .