Article supply device and article supply system
The article supply device and system address the lack of user interest by incorporating a mechanism to provide a bonus article contingent on questionnaire responses, thereby enhancing user engagement and providing valuable feedback.
Patent Information
- Application Number
- JP2023185725
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2023-10-30
- Publication Date
- 2025-05-14
- Estimated Expiration
- 2043-10-30
AI Technical Summary
Existing article supply systems and devices do not effectively improve user interest, as they lack mechanisms to incentivize users through additional rewards or items based on questionnaire responses.
An article supply device and system that includes a main body, a storage unit for the first article, and a supply unit capable of providing both the first article and a second article as a bonus, contingent on the user's response to a questionnaire.
The system enhances user interest by offering a second article as a reward for completing a questionnaire, thereby increasing engagement and response rates, while also providing valuable user feedback to sellers.
Smart Images

Figure 2025074720000001_ABST
Abstract
Description
[Technical field]
[0001] The present invention relates to an article supply device and an article supply system. [Background technology]
[0002] Conventionally, there are those that provide order management devices and information processing programs to improve the response rate to questionnaires. For example, in Patent Document 1, the order management device includes an order receiving means, a generation means, a confirmation means, a display means, and a granting means. The order receiving means receives orders for products to be consumed at a store. The generation means generates order management data including a list of products ordered by the order receiving means. The confirmation means confirms that the products ordered by the order receiving means are the subject of a questionnaire. The display means displays a screen for encouraging customers to answer the questionnaire on a display device installed in the store. The granting means grants a benefit to a customer by updating the order management data when the questionnaire is answered before payment is made based on the order management data generated by the order receiving means. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] JP 2022-123502 A Summary of the Invention [Problem to be solved by the invention]
[0004] Patent Document 1 aims to improve the response rate to a questionnaire in an order management device and an information processing program. In addition, Patent Document 1 does not aim to improve the interest of users, nor does it aim to improve the sales format using an item supply device.
[0005] An object of the present invention is to provide an item supply device and an item supply system that can increase the interest of users. [Means for solving the problem]
[0006] One embodiment of the present invention is an item supplying device that includes a main body unit, a storage unit that can be attached to the main body unit and can store a first item, and a supply unit that can supply the first item stored in the storage unit, and the supply unit is capable of supplying a second item different from the first item, conditional on the response to a questionnaire.
[0007] One embodiment of the present invention is an item supply system that includes an item supply device capable of supplying a first item and a second item, a user terminal, and an information management device capable of communicating with the item supply device and the user terminal, wherein the item supply device includes a main body unit, a storage unit that can be attached to the main body unit and can store items, a supply unit capable of supplying the first item and the second item stored in the storage unit, and a receiving unit that can receive information, the user terminal includes a transmitting unit that can transmit information to the information management device, the information management device includes a transmitting / receiving unit that can transmit and receive information related to the questionnaire response information sent from the user terminal, and the supply unit is capable of supplying the second item on the condition that it receives information related to the questionnaire response information sent from the information management device. Effect of the Invention
[0008] According to the present invention, it is possible to provide an item supply device and an item supply system that can increase the interest of users. [Brief description of the drawings]
[0009] [Figure 1] 1 is a schematic configuration diagram showing an item supply system according to one embodiment of the present invention. [Diagram 2] 1 is a perspective view showing an example of an item supply device in an item supply system. [Diagram 3] 3 is a cross-sectional view of a main part of the article supply device shown in FIG. 2. [Figure 4] 1 is a flowchart showing an example of the supply of goods in the goods supply system. [Diagram 5]13 is a flowchart showing a first modified example of the supply flow of goods in the goods supply system. [Figure 6] 13 is a flowchart showing a second modified example of the product supply flow in the product supply system. [Figure 7] 13 is a flowchart showing a third modified example of the product supply flow in the product supply system. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0010] An article supplying device 1 according to one embodiment of the present invention will now be described with reference to the drawings. FIG. 1 is a schematic diagram showing an item supply system 100 according to one embodiment of the present invention.
[0011] The item supply system 100 shown in Fig. 1 includes an item supply device 1 (hereinafter also simply referred to as "device") capable of supplying a first item P1 and a second item P2 (see Fig. 3), a user terminal 60, an information management device 80 (hereinafter also referred to as "server 80") that has specific data and manages information, and a communication line 90 such as the Internet that connects the server 80, the device 1, and the user terminal 60. More specifically, this item supply system 100 is a system in which, after purchasing a first item P1 containing a toy of a specific character goods, a user can obtain another second item P2 via the user terminal 60 under conditions such as answering a questionnaire, without the need to pay the actual price such as coins.
[0012] The user terminal 60 is capable of Internet communication, and is equipped with a camera unit 61 capable of taking images of two-dimensional codes and the like, and a short-range wireless communication (e.g., NFC (near field communication)) function. That is, the user terminal 60 is equipped with a transmitting unit and a receiving unit capable of transmitting and receiving to and from the server 80. The server 80 is also equipped with a transmitting / receiving unit capable of transmitting and receiving to and from the user terminal 60, and transmitting and receiving to and from the device 1. In addition, the supply unit 30 (see Figure 3) in the device 1, which is capable of supplying the second item P2, is configured to be able to supply the second item P2, which is a bonus item (prize item), on the condition that information, such as information regarding questionnaire response information, transmitted from the server 80, is received, as will be described in detail later.
[0013] Fig. 2 is a perspective view of the main body 2 of the device 1. Fig. 3 is a cross-sectional view of the first main body 21 of the device 1. As shown in Fig. 2, the device 1 is configured with a first body portion 21 and a second body portion 22, which are basically the same structure, arranged side by side. A first object P1 stored in the first storage portion 11 of the storage portion 10 on one side (right side) and a second object P2 stored in the second storage portion 12 of the storage portion 10 on the other side (left side) can be supplied from the first and second body portions 21 and 22, respectively. As described below, the device 1 is configured to be capable of purchasing a product (first object P1) via the first body portion 21. In addition, the device is configured to be capable of supplying the second object P2 via the second body portion 22, provided that a predetermined condition, such as answering a questionnaire, is satisfied after the purchase.
[0014] As shown in FIG. 3, within the first main body portion 21, there are provided a first storage section 11 that can be attached to the first main body portion 21 and can store items, a supply section 30 that can supply a first item P1 stored in the internal space SP of the first storage section 11, a locking section 25 that locks the operation of the supply section 30, a control section 40 that performs control such as unlocking the locking section 25 when certain conditions are met, a first operating section 41 of the operating unit 4 that rotates the unlocked supply section 30, and a passage section 9a that rolls and passes the first item P1 from the first storage section 11 to the supply port 9.
[0015] The second item P2 stored in the second storage section 12 can be operated by the second operation section 42 on the condition that the first item P1 is purchased and, for example, a questionnaire is answered. Then, the user who purchased the first item P1 can obtain the second item P2 by rotating the second operation section 42. Note that the configuration of the second main body section 22 side is the same as that of the first main body section 21, so a description thereof will be omitted, but the control section 40 is provided in each main body section, and can share communication information with the user terminal 60 and the server 80 and control them to operate as a single device.
[0016] The supply unit 30 includes a turntable 31 rotatably arranged on the bottom 10b of the first storage unit 11 (second storage unit 12) and includes a plurality of holding holes 31h capable of holding the first object P1 (second object P2). The turntable 31 randomly selects the first object P1 (second object P2) one by one from the first storage unit 11 through a through hole 10bh formed in the bottom 10b by rotation, and supplies the first object P1 (second object P2) from the holding hole 31h to the passage unit 9a.
[0017] The first object P1 (second object P2) is made of, for example, a synthetic resin, has a roughly spherical shape that is appropriately rigid and easy to roll, and is wrapped in a wrapping film as necessary so that the first object P1 (second object P2) is delivered to the user while avoiding separation or damage during delivery from the device 1.
[0018] The control unit 40, which is provided in the device 1 and capable of transmitting and receiving with the outside, is connected to a camera 24 capable of acquiring image information, and a light emitting unit 27 and a sound generating unit 26 provided on the front surface 2f to notify the user. The control unit 40 is connected to a lock unit 25 that locks the operation of the first operation unit 41 (second operation unit 42), and can release the lock unit 25 when a specific condition is met. The first operation unit 41 and the second operation unit 42 will be described in detail later, but the first operation unit 41 can be operated via the control unit 40 on the condition of payment of a price, regardless of answering a questionnaire, as described above. On the other hand, the second operation unit 42 can be operated via the control unit 40 on the condition of answering a questionnaire, for example, without the condition of payment of a price.
[0019] A rack gear 31g is provided at the lower end of the turntable 31 of the supply unit 30, and the gear train 4b is engaged with the rack gear 31g. A rotating shaft 4a of the first operation unit 41 is provided to drive the gear train 4b. A lock unit 25 controlled by the control unit 40 is engaged with the gear train 4b to lock the rotation of the gear train 4b. A drive unit 28 is provided to drive the gear train 4b via the control unit 40 so that the turntable 31 can also be driven by power.
[0020] By providing the drive unit 28, the supply unit 30 can supply the first item P1 by driving the drive unit 28 after a certain time has elapsed by the control unit 40, without requiring rotational operation of the first operation unit 41. Similarly, the second operation unit 42 is controlled to supply the second item P2 after a certain time has elapsed after a predetermined condition is satisfied, without requiring rotational operation.
[0021] In this embodiment, a holding plate 14 is provided on, for example, the upper end 2u of the main body 2, and a poster 15 on which a questionnaire present is displayed is provided on the front surface of the holding plate 14. For example, a catchphrase such as "Answer a questionnaire and get..." is displayed on the poster 15. The poster 15 is provided with a two-dimensional code 20 that encodes identification information (device ID) for identifying the device 1. The user terminal 60 can obtain the device ID of the device 1 by photographing the two-dimensional code 20 with the camera unit 61. The poster 15 describes the contents of the questionnaire present, for example, how to obtain a present. In addition, near the location where the two-dimensional code 20 is provided, for example, an arrow mark 71 or an explanation 72 is provided as necessary, so that the two-dimensional code 20 can be easily obtained.
[0022] Among the conditions for acquiring goods in the goods supply system 100 using the device 1, the conditions for acquiring the first goods P1 are, for example, that the user terminal 60 acquires the device ID (identification information) from the two-dimensional code 20, which is an identification information unit provided on the front surface of the main body 2, and that the user terminal 60 performs electronic payment as payment for the price after acquiring the identification information. On the other hand, the conditions for acquiring the second goods P2 are, for example, that the user terminal 60 performs electronic payment as payment for the price of the first goods P1, that the user terminal 60 responds to the questionnaire if it is necessary to respond to the questionnaire after the supply of the first goods P1, that the user terminal 60 acquires the first information (hereinafter also referred to as "privilege code") that is given as a condition for responding to the questionnaire, that the user terminal 60 acquires the first information, that the questionnaire is answered within a certain period of time after the questionnaire is answered (obtained the privilege code), and that the privilege code acquired by the user terminal 60 and the device ID (identification information) of the device 1 are transmitted to the device 1 (the transmission may or may not be performed using the server 80).
[0023] FIG. 4 is a flowchart showing an example of a supply flow of the first item P1 and the second item P2 in the item supply system 100. The actual operation of the article supply system 100 and the flow of article supply will be described below. First, when using the item supply system 100, the user acquires a specific application by, for example, registering for a "Gashapon questionnaire present" on the user terminal 60. Then, the user starts the acquired application using the user terminal 60 (step 1).
[0024] The camera unit 61 of the user terminal 60 is used to photograph the two-dimensional code 20 (identification information unit) provided on the device 1, and the device ID (identification information) of the device 1 is obtained (step 2).
[0025] Next, the application of the user terminal 60 transmits the user terminal ID and the device ID (identification information) to the server 80. As a result, the user terminal ID and the device ID are associated with each other in the server 80 (step 3).
[0026] By performing the above-mentioned linking, the server 80 transmits payment screen information for the device identified by the device ID and for the user identified by the user ID to the user terminal 60. As a result, a payment screen is displayed on the user terminal 60 (step 4).
[0027] Next, the user performs a payment operation using the displayed payment screen. As a result, the payment information is sent to the server 80. The server 80 then sends item supply permission information (information permitting the supply of the first item P1) to the device 1. Upon receiving this item supply permission information, the control unit 40 releases the lock provided by the lock unit 25 so that the first operation unit 41 of the first main body unit 21 can be operated (step 5).
[0028] By unlocking, the user is notified that it is now possible to operate first operation unit 41 by, for example, driving sound generating unit 26 and light emitting unit 27. This allows the user to rotate first operation unit 41 and obtain first item P1 from supply port 9 (step 6).
[0029] When the supply of the first item P1 is completed, the device 1 transmits an item supply completion notification to the server 80. In response to this, the server 80 transmits questionnaire information corresponding to the first item P1 to the user terminal 60. Note that the server 80 may transmit the questionnaire information to the user terminal 60 by transmitting item supply permission information to the device 1, even if the server 80 does not receive an item supply completion notification from the device 1.
[0030] Since the first object P1 contained in the device 1 may differ for each device 1, the survey information corresponding to the first object P1 is sent in the form of survey content corresponding to the device ID (survey content corresponding to the first object P1 contained in the device 1). Then, the survey screen is displayed on the user terminal 60 (step 7).
[0031] Thereafter, the user inputs answers to the questionnaire and performs a predetermined operation to transmit the answer information to the server 80. The questionnaire is in the form of a plurality of questions including matters related to the first item P1. The conditions for determining that an answer has been given are set in advance, for example, when all questions have been answered, when at least a specific question among the plurality of questions has been answered, or when any one of the questions has been answered, and the answer information is transmitted to the server 80 on the condition that an answer that satisfies the set conditions has been given.
[0032] When the server 80 receives the response information, it transmits a bonus code (first information) to the user terminal 60. A specific period is set for the next action so that the user does not have to take the next action immediately after receiving the bonus code (first information). For example, the period is set to the next day or two days after the date of purchase of the first item P1.
[0033] Furthermore, when the transmission of the privilege code to the user terminal 60 is completed, the server 80 releases the association between the associated user terminal ID and the device ID in preparation for the next association operation for the device 1 (step 8).
[0034] The user who has acquired the privilege code (first information) reads the two-dimensional code 20 of the device 1 again to acquire the device ID again (step 9). Then, the device ID and the privilege code (first information) are transmitted from the user terminal 60 to the server 80. In response, the server 80 transmits the privilege code (first information) to the device 1 identified by the device ID. Then, when the device 1 confirms that the privilege code (first information) is within the expiration date (the specific period set above), it unlocks the second operation unit 42 of the second main body unit 22 (step 10).
[0035] The device 1 notifies the user that the second operation unit 42 can be operated due to this unlocking, for example, by activating the sound generating unit 26 and the light emitting unit 27 in the second main body unit 22. This notification allows the user to recognize that the second operation unit 42 can be operated, and the user rotates the second operation unit 42 to obtain the second article P2 from the supply port 9 (step 11).
[0036] FIG. 5 is a flow chart showing a first modified example of the product supply flow in the product supply system 100. As shown in FIG.
[0037] In the first modified example shown in FIG. 5, steps 1 to 9 are the same as those shown in FIG. 4, but an example is shown in which the server 80 is not used after step 9. In this case, in step 9, the read device ID (identification information) and the acquired bonus code (first information) are directly transmitted from the user terminal 60 to the device 1 by a communication means such as NFC. Then, in step 10, when the device 1 confirms that the device ID transmitted from the user terminal 60 matches the ID of the device 1 itself and that the bonus code is within the expiration date, it unlocks the second operation unit 42. Then, the subsequent operations and manipulations are performed in the same manner as in the case shown in FIG. 4, and the second item P2 is supplied.
[0038] FIG. 6 is a flow chart showing a second modified example of the product supply flow in the product supply system 100. As shown in FIG.
[0039] In the second modified example shown in FIG. 6, steps 1 to 6 are the same as those shown in FIG. 4. In this modified example, after the first item P1 is supplied and an item supply completion notification is sent from the device 1 to the server 80, a bonus code (first information) is sent to the user terminal 60 without sending questionnaire information corresponding to the first item P1. In other words, this is a system in which step 7 in FIG. 4 is eliminated. Therefore, the flow shown in steps 8 to 11 after the bonus code (first information) is acquired is the same as that shown in FIG. 4, and in the second modified example, a bonus is granted and the second item P2 is supplied on the condition that the first item P1 is purchased, regardless of the questionnaire response.
[0040] 6, after acquiring a bonus code (first information) by purchasing a first item P1, a second item P2 is supplied via the device 1. However, there are cases where the second item P2 is not supplied from the device 1. In this case, for example, the user takes the bonus code to a specific store (convenience store, etc.) and receives the second item P2 in exchange for the bonus code. This method is effective when the second item P2 is not suitable for supply from the device 1.
[0041] FIG. 7 is a flow chart showing a third modified example of the product supply flow in the product supply system 100. As shown in FIG.
[0042] In the third modified example shown in FIG. 7, the flow is the same as that shown in FIG. 4 until immediately after steps 1 to 6. In this modified example, the flow is the same as that shown in FIG. 4 until the first item P1 is supplied and an item supply completion notification is sent from the device 1 to the server 80, but it differs in that instead of sending questionnaire information corresponding to the first item P1, the URL of a website related to the first item P1 is sent to the user terminal 60. Then, the user browses (accesses) the website, which is confirmed by the server 80, and a bonus code is sent to the user. As for the flow thereafter, the second item P2 is supplied in the same manner as in the case shown in FIG. 4.
[0043] As described above, the device 1 functions as a part of the goods supply system 100. However, it is also configured to be able to supply goods by normal payment of the price (payment of coins) separately from the goods supply system 100. In this case, in the device 1, in both the first main body unit 21 and the second main body unit 22, as shown in FIG. 2, a coin insertion slot 5 for inserting the price, a coin return slot 6, and a coin return button 7 are provided. Then, when the required coins are inserted, the lock unit 25 is released by the control unit 40, and the first operation unit 41 and the second operation unit 42 can be rotated.
[0044] As described above, in this embodiment, the device 1 supplies the second item P2 different from the first item P1 on the condition that the user answers a questionnaire instead of paying a price, which increases the user's willingness to answer the questionnaire and increases the response rate, and the supplier can obtain information for increasing sales. Also, the user can obtain another item without paying a price, which increases the enjoyment. Also, the ease of purchasing the first item P1 is improved by making the purchase through electronic payment.
[0045] In this embodiment, the questionnaire includes contents related to the first item P1, so that the seller can obtain the user's response information directly related to the item being sold. Moreover, the questionnaire is answered using the user terminal 60, so the user can easily answer the questionnaire, and the questionnaire response data can be easily stored as electronic data.
[0046] In addition, in this embodiment, the conditions for answering the questionnaire can be set to any of the following: a condition that all of the multiple questions are answered, a condition that at least specific items among the multiple questions are answered, or a condition that any of the multiple questions are answered. This allows for a balance between the quality of the questionnaire response information acquired and user convenience, and makes it easy to change the previous settings, for example, to maximize the effect.
[0047] In this embodiment, the necessary information for the sale of goods is exchanged via the user terminal 60, so that the user terminal 60 and the device 1 can be easily linked by the identification information of the device 1, thereby ensuring the reliability of electronic payment, and all operations can be performed at the user's fingertips, providing excellent convenience.
[0048] In addition, the supply unit 30 is unlocked on the condition that the privilege code (first information) and identification information acquired using the user terminal 60 are transmitted to the device 1, so that the second item P2 can be easily and reliably obtained from the identified device 1 in front of the user.
[0049] In this embodiment, the first item P1 and the second item P2 are stored in separate first and second storage sections 11, 12, and the item discharge operation is also configured to be supplied by operating separate first and second operating sections 41, 42.Therefore, for example, the operation of purchased items by operating the first operating section 41 and the operation of the second operating section 42 for bonus items can be reliably separated and made easy to understand, improving the operability of the device 1.
[0050] In this embodiment, the supply unit 30 is configured to be automatically rotated after a certain period of time has elapsed. In other words, after the lock unit 25 is unlocked and a certain period of time has elapsed, the device 1 supplies items regardless of the operation of the operation unit. In this way, items are supplied without the need to operate the first operation unit 41 and the second operation unit 42 to obtain the first item P1 and the second item P2, so that it is possible to prevent items from being left behind when the operation unit cannot be operated or is not operated.
[0051] In this embodiment, when the supply of the second item P2 is made conditional on the supply of the first item P1 itself, instead of on the answer to the questionnaire after the supply of the first item P1, it is guaranteed that the bonus item will be obtained immediately, and it is possible to increase the willingness to purchase the first item P1. In addition, since it is possible to deal with cases in which the second item P2 is not supplied from the device 1, for example, the second item P2 can be an item that cannot be supplied by the device 1 (an item that is not compatible with the device 1).
[0052] In this embodiment, the item supply system 100 is capable of supplying the second item P2 on the condition that the user views a website related to the first item P1, instead of on the condition that the user answers a questionnaire after the supply of the first item P1. This allows the user to obtain the second item P2 more easily, and enables the item supplier to contribute to the spread and increased sales of the first item P1.
[0053] Although the embodiments of the present invention have been described above, the present invention can be modified as appropriate within the scope of its technical concept. For example, in the above embodiment, the device 1 is configured with two main units 2 arranged side by side, but this is not limited to this, and more main units 2 may be arranged side by side to provide multiple types of products that can be purchased and products that can be given as gifts.
[0054] In addition, in the above embodiment, the two-dimensional code 20 of the identification information section is provided on the poster 15, but this is not limited to the configuration, and the code may be provided on the main body 2 of the device 1 or on the front side of the storage section 10, etc.
[0055] As described above, the present specification discloses the following:
[0056] (1) An article supplying device, A main body portion, A storage section that can be attached to the main body section and can store a first item; a supply unit capable of supplying the first article contained in the storage unit, The item supplying device, wherein the supplying unit is capable of supplying a second item different from the first item on condition that the questionnaire is answered.
[0057] (2) The article supply device according to (1), The supply unit is capable of supplying the first item on condition that a price is paid, and is capable of supplying the second item without condition that a price is paid.
[0058] (3) The article supply device according to (2), The supply unit is capable of supplying the second item on condition that electronic payment is made as payment for the price of the first item.
[0059] (4) An article supply device according to any one of (1) to (3), The above survey included several questions: The supply unit is capable of supplying the second item on condition that all of the questions are answered.
[0060] (5) An article supply device according to any one of (1) to (3), The above survey included several questions: The supply unit is capable of supplying the second item on condition that at least a specific item among the questions is answered.
[0061] (6) An article supply device according to any one of (1) to (3), The above survey included several questions: The supply unit is capable of supplying the second item on condition that a response is given to any one of the questions.
[0062] (7) An article supply device according to any one of (1) to (6), An item supplying device, wherein the questionnaire includes information regarding the first item.
[0063] (8) An article supply device according to any one of (1) to (7), The item supplying device enables the supply of the second item by answering the questionnaire via a user terminal after the first item is supplied.
[0064] (9) The article supply device according to (8), The supply unit is an item supply device that is capable of supplying the second item on condition that the user terminal acquires first information, which is provided as a condition of the answer to the questionnaire.
[0065] (10) The article supply device according to (9), An identification information section capable of identifying the main body section is further provided on a front surface of the main body section, The item supply device, wherein the supply unit is capable of supplying the second item on condition that the user terminal acquires identification information from the identification information unit.
[0066] (11) The article supply device according to (10), The supply unit is capable of supplying the second item on the condition that at least the first information, out of the first information and the identification information acquired by the user terminal, is transmitted to the main body unit.
[0067] (12) The article supply device according to (10) or (11), The supply unit is an item supply device that is capable of supplying the second item on the condition that at least the first information, including the first information and the identification information acquired by the user terminal, is transmitted to the main body unit via an information management device.
[0068] (13) An article supplying device according to any one of (10) to (12), The item supply device, wherein the supply unit is capable of supplying the first item on condition that the identification information is acquired by the user terminal from the identification information unit.
[0069] (14) The article supply device according to (13), The supply unit is an item supply device that is capable of supplying the first item on condition that a price is paid after the identification information is acquired by the user terminal.
[0070] (15) An article supply device according to any one of (1) to (14), The item supplying device, wherein the supplying unit is capable of supplying the second item only within a certain period of time after the response to the questionnaire.
[0071] (16) An article supply device according to any one of (1) to (15), The storage section includes at least a first storage section and a second storage section, The first storage section stores the first item, and the second storage section stores the second item.
[0072] (17) An article supply device according to any one of (1) to (16), Further comprising an operating unit operable to supply articles from the supply unit, The supply unit is capable of supplying the first item and the second item, subject to operation of the operation unit.
[0073] (18) The article supply device according to (17), The operation unit includes at least a first operation unit and a second operation unit, The first operation unit is operable on condition that a price is paid, and the second operation unit is operable without the condition that a price is paid.
[0074] (19) The article supply device according to (18), The article supplying device, wherein the first operation unit is operable without requiring a response to the questionnaire, and the second operation unit is operable requiring a response to the questionnaire.
[0075] (20) An article supply device according to (18) or (19), An item supply device, wherein the supply unit is capable of supplying the first item after a certain time has elapsed without the need to operate the first operating unit, and is capable of supplying the second item after a certain time has elapsed without the need to operate the second operating unit.
[0076] (twenty one) An article supply system, comprising: The system includes an item supply device capable of supplying a first item and a second item, a user terminal, and an information management device capable of communicating with the item supply device and the user terminal, The item supply device includes a main body, a storage section that can be attached to the main body and can store items, a supply section that can supply the first item and the second item stored in the storage section, and a receiving section that can receive information; the user terminal includes a transmission unit capable of transmitting information to the information management device; the information management device includes a transmitting / receiving unit capable of transmitting and receiving information regarding the questionnaire response information transmitted from the user terminal, The goods supply system, wherein the supply unit is capable of supplying the second goods on condition that information relating to the questionnaire response information transmitted from the information management device is received.
[0077] (twenty two) The article supply device according to (1), The item supply device, wherein the supply unit is capable of supplying the second item on the condition that the first item is supplied, instead of on the condition that the questionnaire is answered after the first item is supplied.
[0078] (twenty three) The article supply device according to (22), The second item is either an item that can be supplied from the item supplying device or an item that cannot be supplied from the item supplying device.
[0079] (twenty four) The article supply device according to (1), The item supply device, wherein the supply unit is capable of supplying the second item on the condition that the customer browses a website, instead of on the condition that the customer answers the questionnaire after supplying the first item.
[0080] (twenty five) The article supply device according to (24), The website is a site that lists information about the first item, an item supplying device. [Explanation of symbols]
[0081] 1 Goods supply device 2 Main unit 4 Control section 10 Storage section 11 First storage section (storage section) 12 Second storage section (storage section) 21 First main body portion (main body portion) 22 Second main body part (main body part) 30 Supply section 40 Control section 41 1st operation section (operation section) 42 2nd operation section (operation section) P1 1st article P2 2nd article 60 User terminals 80 Servers 90 Communication Lines
Claims
1. An article supplying device, A main body portion, A storage section that can be attached to the main body section and can store a first item; a supply unit capable of supplying the first article contained in the storage unit, The item supplying device, wherein the supply unit is capable of supplying a second item different from the first item, on condition that a questionnaire is answered.
2. The article supply device according to claim 1, The supply unit is capable of supplying the first item on condition that a price is paid, and is capable of supplying the second item without condition that a price is paid.
3. The article supply device according to claim 2, The supply unit is capable of supplying the second item on condition that electronic payment is made as payment for the price of the first item.
4. The article supply device according to any one of claims 1 to 3, The questionnaire includes a plurality of questions, The supply unit is capable of supplying the second item on condition that all of the questions are answered.
5. The article supply device according to any one of claims 1 to 3, The questionnaire includes a plurality of questions, The supply unit is capable of supplying the second item on condition that at least a specific item among the questions is answered.
6. The article supply device according to any one of claims 1 to 3, The questionnaire includes a plurality of questions, The supply unit is capable of supplying the second item on condition that a response is given to any one of the questions.
7. The article supply device according to any one of claims 1 to 3, An item supplying device, wherein the questionnaire includes information regarding the first item.
8. The article supplying device according to claim 7, An item supplying device that enables the supply of the second item by having the questionnaire answered via a user terminal after the first item has been supplied.
9. The article supply device according to claim 8, The supply unit is capable of supplying the second item on the condition that the user terminal acquires first information, which is provided as a condition of answering the questionnaire.
10. The article supplying device according to claim 9, An identification information section capable of identifying the main body section is further provided on a front surface of the main body section, An item supply device, wherein the supply unit is capable of supplying the second item on the condition that the user terminal acquires identification information from the identification information unit.
11. The article supplying device according to claim 10, An item supply device, wherein the supply unit is capable of supplying the second item on the condition that at least the first information, of the first information and the identification information acquired by the user terminal, is transmitted to the main body unit.
12. The article supplying device according to claim 11, An item supply device, wherein the supply unit is capable of supplying the second item on the condition that at least the first information, of the first information and the identification information acquired by the user terminal, is transmitted to the main body unit via an information management device.
13. 13. The article supplying device according to claim 12, An item supply device, wherein the supply unit is capable of supplying the first item on condition that the identification information is acquired by the user terminal from the identification information unit.
14. The article supplying device according to claim 13, The supply unit is capable of supplying the first item on the condition that a price is paid after the identification information is acquired by the user terminal.
15. The article supply device according to any one of claims 1 to 3, The item supplying device, wherein the supply unit is capable of supplying the second item only within a certain period of time after the response to the questionnaire.
16. The article supply device according to any one of claims 1 to 3, The storage section includes at least a first storage section and a second storage section, An item supplying device, wherein the first storage section stores the first item and the second storage section stores the second item.
17. 17. The article supplying apparatus according to claim 16, Further comprising an operating unit operable to supply an article from the supply unit, An item supplying device, wherein the supplying unit is capable of supplying the first item and the second item, subject to operation of the operating unit.
18. 18. The article supplying apparatus according to claim 17, The operation unit includes at least a first operation unit and a second operation unit, An item supply device, wherein the first operation unit is operable on condition that a price is paid, and the second operation unit is operable without on condition that a price is paid.
19. 20. The article supplying apparatus according to claim 18, An item supplying device, wherein the first operation unit is operable without requiring a response to the questionnaire, and the second operation unit is operable requiring a response to the questionnaire.
20. 20. The article supplying apparatus according to claim 19, An item supply device, wherein the supply unit is capable of supplying the first item after a certain time has elapsed without the need to operate the first operating unit, and is capable of supplying the second item after a certain time has elapsed without the need to operate the second operating unit.
21. An article supply system, comprising: The system includes an item supply device capable of supplying a first item and a second item, a user terminal, and an information management device capable of communicating with the item supply device and the user terminal, The item supply device includes a main body, a storage section that is attachable to the main body and capable of storing items, a supply section that is capable of supplying the first item and the second item stored in the storage section, and a receiving section that is capable of receiving information; the user terminal includes a transmission unit capable of transmitting information to the information management device; the information management device includes a transmitting / receiving unit capable of transmitting and receiving information regarding the questionnaire response information transmitted from the user terminal, An item supply system, wherein the supply unit is capable of supplying the second item on condition that information relating to the questionnaire response information transmitted from the information management device is received.
22. The article supply device according to claim 1, The supply unit is capable of supplying the second item on the condition that the first item is supplied, instead of on the condition that a questionnaire is answered after the first item is supplied.
23. . 23. The article supplying apparatus according to claim 22, An item supplying device, wherein the second item is either an item that can be supplied from the item supplying device or an item that cannot be supplied from the item supplying device.
24. The article supply device according to claim 1, An item supplying device, wherein the supply unit is capable of supplying the second item on the condition that the customer browses a website, instead of on the condition that the customer answers the questionnaire after the first item is supplied.
25. 25. The article supplying apparatus according to claim 24, The website is a site that lists information about the first item,
Citation Information
Patent Citations
Automatic vending machine, automatic vending machine operating system and automatic vending machine managing device
JP2002251666A
Device, system, method, server device, program and recording medium for processing questionnaire on commodity
JP2005078488A
Vending machine system
JP2023119708A
Discharge mechanism and sales equipment
JP4902807B1
Item supply device and item supply system
JP7302054B1