Method of diagnosing organization suited for innovation creation

Abstract

To provide a method of appropriately diagnosing whether an organization possesses a breeding ground to create an open innovation.SOLUTION: A diagnosing system 1 includes a server terminal that sends query data to a user terminal, receives answer data to the query data from the user terminal and analyzes it based on the answer data and association data, and sends analysis data based on an analysis result to the user terminal. The analysis data includes an evaluation on a plurality of large categories of an indicator needed to diagnose whether an organization is suitable for creating an innovation. Each of the plurality of large categories is placed in correspondence to one or a plurality of middle categories for evaluating the indicator. The query data is set in association with each of the middle categories, and the association data is for associating a large category, a middle category and query data one with another.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a method for diagnosing an organization suitable for innovation creation.

Background Art

[0002] Conventionally, techniques for diagnosing an organization such as a company with respect to predetermined items are known.

[0003] For example, Patent Document 1 discloses a technique for appropriately performing an organizational diagnosis by dividing a complex case into indices, initiatives, and other elements, setting questionnaire items, and analyzing them.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, the technique disclosed in Patent Document 1 provides for performing an organizational diagnosis regarding a complex case based on questions regarding information on the image and goals that the organization aims for, the mechanisms and measures for achieving them, and the elements that lead initiatives and measures to success. However, in particular, it is difficult to appropriately diagnose whether the organization has the groundwork for successfully leading open innovation based on the arrangement of the information disclosed in Patent Document 1.

[0006] Therefore, an object of the present invention is to provide a method for appropriately diagnosing whether an organization has the groundwork for creating open innovation.

Means for Solving the Problems

[0007] A method for diagnosing an organizational state that creates innovation according to an aspect of the present invention, wherein a server terminal transmits question data to a user terminal, receives answer data for the question data from the user terminal, analyzes based on the answer data and associated data, and transmits analysis data based on the analysis result to the user terminal. The analysis data includes evaluations for a plurality of major items related to indicators necessary for diagnosing whether an organization is a suitable organization for creating innovation. Each of the plurality of major items is associated with one or more intermediate items for evaluating the indicators. The question data is set in association with each of the intermediate items, and the associated data associates the major item, the intermediate item, and the question data.

Advantages of the Invention

[0008] According to the present invention, it is possible to realize providing a method for appropriately diagnosing whether an organization has the soil for creating open innovation.

Brief Description of the Drawings

[0009]

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[0010] Hereinafter, embodiments of the present invention will be described with reference to the drawings. The embodiments described below do not unduly limit the content of the present disclosure described in the claims. Also, not all of the components shown in the embodiments are essential components of the present disclosure.

[0011] (Embodiment 1) <Configuration> FIG. 1 is a block configuration diagram showing a diagnosis according to the first embodiment of the present invention. This system 1 includes user terminals 200A and 200B such as employees of a company or the like that desires to diagnose whether an organization has an environment for creating innovation, including open innovation, and a server terminal 100 that analyzes and diagnoses whether the organization has an environment for creating innovation based on the information acquired from the user terminals 200A and 200B.

[0012] The server terminal 100 and the user terminals 200A and 200B are connected via a network NW. The network NW is composed of the Internet, an intranet, a wireless LAN (Local Area Network), a WAN (Wide Area Network), or the like.

[0013] The server terminal 100 is operated by an operator that provides an organizational diagnosis service for enterprises related to innovation creation. It manages user data, conducts diagnoses related to innovation creation based on the data obtained from users, and presents the diagnosis results to users. It may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing. In this embodiment, for the sake of convenience of explanation, one server terminal is exemplified, but it is not limited thereto, and a plurality of server terminals may be used.

[0014] The user terminals 200A and 200B are enterprise users who wish to diagnose whether they have the soil for creating innovation, and are information processing devices such as personal computers or tablet terminals owned by users who utilize the services provided by the server terminal 100 and their employees, but may also be configured by smartphones, mobile phones, PDAs, etc.

[0015] In this embodiment, the system 1 includes the server terminal 100 and the user terminals 200A and 200B, and will be described as a configuration in which the user or users each operate the user terminals 200A and 200B to perform operations on the server terminal 100. However, the server terminal 100 may be configured as a stand-alone device and be equipped with functions for the user or users to perform operations on the server terminal itself. For the sake of convenience of explanation, the user terminals 200A and 200B are collectively referred to as "user terminal 200" and will be described hereinafter.

[0016] FIG. 2 is a functional block configuration diagram of the server terminal 100 in FIG. 1. The server terminal 100 includes a communication unit 110, a storage unit 120, and a control unit 130.

[0017] The communication unit 110 is a communication interface for communicating with the user terminal 200 via the network NW, and communication is performed according to a communication protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol).

[0018] The storage unit 120 stores programs for executing various control processes and each function in the control unit 130, input data, etc., and is composed of a RAM (Random Access Memory), a ROM (Read Only Memory), and the like. Further, the storage unit 120 includes a user data storage unit 121 that stores various data related to the user, a diagnosis data storage unit 122 that stores various data related to organizational diagnosis related to innovation creation, and the like. Furthermore, the storage unit 120 can also temporarily store data communicated with the user terminal 200. Note that a database (not shown) storing various data may be constructed outside the storage unit 120 or the server terminal 100.

[0019] The control unit 130 controls the overall operation of the server terminal 100 by executing the programs stored in the storage unit 120, and is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), and the like. As functions of the control unit 130, there are an instruction reception unit 131 that receives an input from the user terminal 200 or the user terminal 300, a user data management unit 132 that refers to and processes various data related to the user, and a data analysis unit 133 that refers to various data related to the user and analyzes the data for diagnosis. This instruction reception unit 131, user data management unit 132, user data management unit 133, and matching processing unit 134 are activated by the programs stored in the storage unit 120 and executed by the server terminal 100 which is a computer (electronic computer).

[0020] When the user or the user who is a user makes a predetermined input (such as clicking, tapping, swiping, inputting a keyword, pressing an icon, etc.) through a user interface such as a screen displayed via a web browser or an application on the user terminal 200 provided by the server terminal 100, the instruction reception unit 131 receives an instruction from the user terminal 200 via the communication unit 110.

[0021] The user data management unit 132 manages and processes various types of data related to users (such as user IDs, basic information of users, history information, qualification information, desired condition information, and activity information, etc.).

[0022] The data analysis unit 133 performs a process of executing an organizational diagnosis regarding innovation creation based on the answer data to questions acquired from the user terminal 200 and providing the diagnosis result to the user terminal 200.

[0023] FIG. 3 is a functional block configuration diagram showing the user terminal 200 of FIG. 1. The user terminal 200 includes a communication unit 210, a display operation unit 220, a storage unit 230, and a control unit 240.

[0024] The communication unit 210 is a communication interface for communicating with the server terminal 100 via the network NW, and communication is performed according to a communication protocol such as TCP / IP.

[0025] The display operation unit 220 is a user interface used for the user to input instructions and display text, images, etc. according to the input data from the control unit 240. When the user terminal 200 is composed of a personal computer, it is composed of a display, a keyboard, and a mouse. When the user terminal 200 is composed of a smartphone or a tablet terminal, it is composed of a touch panel, etc. This display operation unit 220 is activated by a control program stored in the storage unit 230 and executed by the user terminal 200 which is a computer (electronic computer). Through the display operation unit, the user can perform operations such as pressing a key on the keyboard, moving the cursor with the mouse, tapping, swiping, and pinching on the touch panel for the provided aptitude test.

[0026] The storage unit 230 stores programs for executing various control processes and each function in the control unit 240, input data, etc., and is composed of a RAM, a ROM, etc. Further, the storage unit 230 temporarily stores the communication content with the server terminal 100.

[0027] The control unit 240 controls the overall operation of the user terminal 200 by executing the programs stored in the storage unit 230, and is composed of a CPU, a GPU, etc.

[0028] Note that the server terminal 100 may be configured to have the function of a display operation unit, and in this case, it may also be configured without the user terminal 200.

[0029] FIG. 4 is a diagram showing an example of user data stored in the server 100.

[0030] The user data 1000 shown in FIG. 4 stores various data related to the user. In FIG. 4, for convenience of explanation, an example of one user (the user identified by the user ID "10001") is shown, but information of a plurality of users can be stored. Here, the "user" includes, but is not limited to, persons in charge or employees of enterprises, etc. that hope to conduct organizational diagnosis related to innovation creation. As various data related to the user, for example, basic information of the user (contact information such as the name, address, e-mail address of the enterprise, industry type, number of employees, etc.), employee information (employee ID, name, gender, age, affiliated organization, job type, job title, etc.) and other information can be stored.

[0031] FIG. 5 is a diagram showing an example of diagnostic data stored in the server 100.

[0032] The diagnostic data 2000 shown in FIG. 5 stores various data related to the organizational diagnosis regarding innovation creation. As various data related to the diagnosis, for example, in order to conduct an organizational diagnosis regarding innovation creation, question data regarding questions for which responses are requested from users, response data regarding the users' responses to the questions (including the user IDs, employee IDs, etc. of the respondents), statistical data such as the average scores of each item serving as a criterion for conducting an organizational diagnosis corresponding to the questions, generated based on the responses of multiple employees of the same company (including the user IDs, employee IDs, etc. of the respondents), analysis data regarding the analysis results provided to the users including evaluations regarding each item for conducting an organizational diagnosis, and information such as association data referred to for associating major items, medium items, and questions for conducting an organizational diagnosis can be stored.

[0033] FIGS. 6 to 10 are diagrams showing an example of the association data stored in the server 100.

[0034] First, as evaluation items for conducting an organizational diagnosis on whether a company has the soil for creating open innovation, as described in the "major item" in FIGS. 6 to 10, there are major items such as "alignment of the overall company strategy with the open innovation strategy and / or new business strategy / clarification of open innovation", "clarification of the direction of open innovation activities", "sorting out of the institutional process for creating and conducting open innovation", "clarification of the criteria for commercialization / collaboration partner judgment", and "appropriate dissemination and sourcing regarding innovation activities".

[0035] And, as shown in Fig. 6, the middle items corresponding to the major item "Alignment of the company-wide strategy, open innovation strategy and / or new business strategy / clarification of open innovation" include items such as "The company-wide strategy is clearly shown", "The company-wide strategy is linked to the new business strategy", "There is top-down communication and the importance of innovation has permeated within the company", "The closed innovation area and the open innovation area are clearly demarcated", and "Innovation management is being promoted". And, as questions corresponding to the middle item "The company-wide strategy is clearly shown", there are "Questions regarding the company-wide strategy", as questions corresponding to the middle item "The company-wide strategy is linked to the new business strategy", there are "Questions regarding the alignment of the company-wide strategy and the new business strategy", as questions corresponding to the middle item "There is top-down communication and the importance of innovation has permeated within the company", there are "Questions regarding the in-company culture of innovation activities", and as questions corresponding to the middle items "The closed innovation area and the open innovation area are clearly demarcated" and "Innovation management is being promoted", there are "Questions regarding the innovation strategy".

[0036] Here, as examples of "questions regarding the company-wide strategy," questions such as "Have you read the company's medium-term management plan?" and "Do you understand the company's medium-term management plan?" can be cited. Also, as examples of "questions regarding the alignment between the company-wide strategy and the new business strategy," questions such as "Does the department you belong to have a new business strategy?" and "Do you understand the new business strategy of the department you belong to?" can be cited. Further, as examples of "questions regarding the in-company culture of innovation activities," questions such as "Does the business division head layer of the department you belong to frequently communicate the importance of innovation?" and "Does the department head layer of the department you belong to frequently communicate the importance of innovation?" can be cited. Additionally, as examples of "questions regarding the innovation strategy," questions such as "In your company, is not only open innovation but also a closed innovation strategy defined?" "Can you talk about what should be practiced in open innovation and what should be practiced in closed innovation?" and "Do you feel that your company is going through the PDCA cycle for innovation?" can be cited. For each question, the user can select or input an answer from one of the five levels, such as "Does not apply," "Somewhat does not apply," "Neither applicable nor inapplicable," "Somewhat applies," "Applies."

[0037] Also, as shown in Fig. 7, the sub-items corresponding to the major item "Clarifying the direction of open innovation activities" include items such as "Milestones are determined", "The purpose is determined", "The target market for entry is clear", and "The company's resources that can be realistically utilized are clear". And the questions corresponding to the sub-item "Milestones are determined" include "Questions regarding planning", the questions corresponding to the sub-item "The purpose is determined" include "Questions regarding purpose and direction", the questions corresponding to the sub-item "The target market for entry is clear" include "Questions regarding the clarity of the target market and area for entry", and also the questions corresponding to the sub-item "The company's resources that can be realistically utilized are clear" include "Questions regarding the clarity of the company's resources".

[0038] Here, examples of "questions about planning" include questions such as "Does your company's innovation strategy have milestones (including status goals and quantitative goals) for 10 years or more?" and "Does your company's innovation strategy have milestones (including status goals and quantitative goals) for 3 years or more to 9 years or less?". Also, examples of "questions about purpose and direction" include questions such as "Does your company have a specific image of new business development and innovation creation? (Specific value provided, impact on the market you enter, sales increase range, etc.)" and "Does your department have a future image of the specific products and services of the company's new business development and innovation creation?". Also, examples of "questions about clarity of market and field of entry" include questions such as "Do you feel that the innovation creation efforts you are involved in are clear about what value they aim to create, such as improvements to existing businesses or new businesses that develop new markets?" and "Has the theme of the innovation creation efforts you are involved in been specifically decided?". Examples of "questions regarding the clarity of your company's resources" include "In the innovation creation initiative you are involved in, can you name two or more strengths of your company that can be utilized in the market you are entering?" and "In the innovation creation initiative you are involved in, can you name four or more strengths of your company that can be utilized in the market you are entering?" For each question, the user can select or enter one of five answers, for example, "Doesn't apply," "Doesn't really apply," "Can't say either way," "Somewhat applies," or "Applies."

[0039] Also, as shown in Fig. 8, the sub-items corresponding to the major item "Arrangement of the institutional process for creating and conducting open innovation" include items such as "Can be organized", "The location of decision-making is clear", "The practitioners are clear", "The practice process can be formulated", "Securing of management resources has been carried out", "The collaborating departments are clear", "Evaluation and incentive design for the open innovation responsible person and the collaborating department responsible person have been carried out", etc. And, as questions corresponding to the sub-item "Can be organized", there are "Questions regarding the organization and system", as questions corresponding to the sub-item "The location of decision-making is clear", there are "Questions regarding the organization and system (location of decision-making)", as questions corresponding to the sub-item "The practitioners are clear", there are "Questions regarding the organization and system (practitioners)", as questions corresponding to the sub-item "Securing of management resources has been carried out", there are "Questions regarding the organization and system (management resources)", also, as questions corresponding to the sub-item "The collaborating departments are clear", there are "Questions regarding the organization and system (collaborating departments)", furthermore, regarding the sub-item "Evaluation and incentive design for the open innovation responsible person and the collaborating department responsible person have been carried out", there are also "Questions regarding the organization and system (collaborating departments)".

[0040] Here, as an example of the "questions regarding organization and system", questions such as "Does your company have one or more personnel who can be 100% committed to new business development and innovation creation?", "Does your company have three or more personnel who can be 100% committed to new business development and innovation creation?" can be cited. Also, as an example of the "questions regarding organization and system (location of decision-making)", questions such as "In your company, is the decision-maker (the person making the judgment) or the decision-making body clearly defined until commercialization?", "In your company, does the decision-maker or the decision-making body have the authority to formulate and decide on the budget?" can be cited. Also, as an example of the "questions regarding organization and system (practitioners)", questions such as "In your company, are the practitioners of specific initiatives and projects in new business development clear?", "In your company, has an internal organizational chart for new business development been formulated?" can be cited. Also, as an example of the "questions regarding organization and system (management resources)", questions such as "In your company, are appropriate labor costs and personnel secured on the milestones until commercialization? (including user hearing, proof of concept, empirical experiment, prototype development costs, etc.)", "In your company, are the funds and personnel after the next fiscal year required for new business development also being considered?" can be cited. Furthermore, as questions corresponding to the "questions regarding organization and system (cooperating departments)", questions such as "Can you name one or more issues and needs of each existing business unit for each department?", "Can you name three or more issues and needs of each existing business unit for each department?" can be cited. For each question, the user can select or enter an answer from one of the five levels, for example, "Does not apply", "Somewhat does not apply", "Neither can be said", "Somewhat applies", "Applies".

[0041] Also, as shown in Fig. 9, the intermediate items corresponding to the major item "Clarification of Commercialization / Collaboration Partner Judgment Criteria" include items such as "Clarification of Commercialization / Collaboration Judgment Criteria", "It is clear what is emphasized when selecting a collaboration partner", and "The commitment of the top management is reflected". And the questions corresponding to the intermediate item "Clarification of Commercialization / Collaboration Judgment Criteria" include "Questions regarding commercialization judgment criteria", the questions corresponding to the intermediate item "It is clear what is emphasized when selecting a collaboration partner" include "Questions regarding collaboration partner judgment criteria", and the questions corresponding to the intermediate item "The commitment of the top management is reflected" include "Questions regarding the commitment of the top management of the company".

[0042] Here, as an example of the "Questions regarding commercialization judgment criteria", questions such as "In your company, are the GO / NOGO judgment criteria for business plans defined?", "In your company, does the judgment criteria for business plans include the item of investment effect, and is it designed after discussions on its feasibility?" can be cited. Also, as an example of the "Questions regarding collaboration partner judgment criteria", questions such as "In your company, is there also a collaboration judgment criteria with other companies as another criteria linked to the judgment criteria for business plans?", "In your company, based on the GO / NOGO judgment criteria for business plans, is the collaboration judgment criteria with co-creation partner companies calculated backwards from the milestones until commercialization also defined?" can be cited. Also, as an example of the "Questions regarding the commitment of the top management of the company", questions such as "In your company, can it be said that the criteria are in an optimal state as a result of practicing using the collaboration judgment criteria?", "In your company, the final commercialization judgment is implemented in a situation where the management or a person with decision-making authority equivalent to it is included" can be cited. For each question, the user can select or enter an answer from one of the five levels, such as "Does not apply", "Somewhat does not apply", "Neither applies nor does not apply", "Somewhat applies", "Applies".

[0043] Furthermore, as shown in Fig. 10, examples of the middle items corresponding to the major item "Appropriate dissemination and sourcing regarding innovation activities" include items such as "A branding strategy in open innovation has been established", "Dissemination can be carried out based on the branding strategy in open innovation", "A branding strategy for this project has been formulated", and "The selection of sourcing means that conforms to the company's strategy and policy can be made". And, as questions corresponding to the middle item "A branding strategy in open innovation has been established", there are "Questions regarding organization and system", as questions corresponding to the middle item "Dissemination can be carried out based on the branding strategy in open innovation", there are "Questions regarding the dissemination of innovation activities", and as questions corresponding to the middle items "A branding strategy for this project can be formulated" and "The selection of sourcing means that conforms to the company's strategy and policy can be made", there are "Questions regarding the formulation of a branding strategy" and "Questions regarding branding in innovation activities".

[0044] Here, as an example of "questions regarding organization and system", there are questions such as "Does your company have one or more personnel who can be 100% committed to new business development and innovation creation?", "Does your company have three or more personnel who can be 100% committed to new business development and innovation creation?". Also, as an example of "questions regarding the dissemination of innovation activities", there are questions such as "In your company, is the information to be disseminated organized and visualized in connection with the open innovation branding strategy?", "In your company, has it been decided who will be the contact person and the corporate icon for open innovation branding?". Further, as an example of "questions regarding the formulation of branding strategy", there are questions such as "In the innovation creation efforts you are involved in, are the points of appeal clear?", "In the innovation creation efforts you are involved in, can it be verbalized what themes will be used to recruit co - creation partner companies in order to achieve the goals?". Also, as an example of "questions regarding branding in innovation activities", there are questions such as "In your company, can the brand image you want to establish as an open innovation practicing company be verbalized?", "In your company, can the medium - to - long - term branding strategy as an open innovation practicing company be verbalized?". For each question, the user can select or input an answer from one of the five levels, for example, "Does not apply", "Somewhat does not apply", "Neither can be said", "Somewhat applies", "Applies".

[0045] <Flow of processing> With reference to FIG. 11, the flow of processing of the method for conducting an organizational diagnosis regarding innovation creation, which is executed by the system 1 of the present embodiment, will be described. It is an example of a flowchart regarding the diagnosis method according to the first embodiment of the present invention.

[0046] Here, in order to use this system 1, the user accesses the server terminal 100 using each web browser or application of the user terminal 200. When using the service for the first time, the user inputs the aforementioned user basic information, etc. When the user has already obtained a user account, for example, by inputting an ID and password and undergoing a predetermined authentication such as logging in, the service becomes available. After this authentication, a predetermined user interface is provided via a website, application, etc., and the process proceeds to step S101 shown in FIG. 11.

[0047] First, as the process of step S101, the server terminal 100 transmits question data to the user terminal 200 via the communication unit 110. For example, the server terminal 100 refers to the diagnostic data storage unit 122 of the storage unit 120, transmits the question data to the user terminal 200, and in the user interface provided via the web browser or application of the user terminal 200, each question as mentioned above is displayed as the question data.

[0048] Next, as the process of step S102, the server terminal 100 receives answer data for the above questions from the user terminal 200. For example, the user selects or inputs an answer from one of the five levels of "does not apply", "somewhat does not apply", "neither applies", "somewhat applies", "applies" for each question displayed on the user terminal 200, and the answer for each question is transmitted to the server terminal 100 as the answer data. Here, the server terminal 100 can receive answer data from a plurality of employees belonging to a predetermined company. At this time, the server terminal 100 also receives information such as the employee ID of the answering employee, the user ID of the company to which the employee belongs, and the answer date and time together with the answer data. The user data management unit 132 of the control unit 130 of the server terminal 100 stores the received answer data of each employee as answer data in the diagnostic data storage unit 122 of the storage unit 120 together with information such as the employee ID of the answering employee, the user ID of the company to which the employee belongs, and the answer date and time.

[0049] Next, as the process of step S103, the server terminal 100 performs an analysis process based on the response data received from the user terminal 200. For example, the data analysis unit 133 of the control unit 130 of the server terminal 100 assigns a score (for example, 1 to 5 points corresponding to the above five levels) to the response result (one of the five levels of "does not apply", "barely applies", "neither applies", "somewhat applies", "applies") for each question based on the response data of each employee stored in the diagnostic data storage unit 122. Then, the data analysis unit 133 calculates the average score of multiple employees for each question, associates the average score with each question, and stores it in the diagnostic data storage unit 122 as statistical data. Here, when calculating the average score, the data analysis unit 133 can also weight and add points to the given scores for predetermined questions that are emphasized among the multiple questions associated with the middle items, which will be described later, and then calculate the average value.

[0050] Subsequently, the data analysis unit 133 refers to the association data stored in the diagnostic data storage unit 122, associates the average score for each stored question with the middle item corresponding to the question based on the correspondence between the question and the middle item, and calculates the average score for each large item based on the average score for each middle item based on the correspondence between the middle item and the large item. Then, the calculated average score is associated with the large item and stored in the diagnostic data storage unit 122 as statistical data.

[0051] Next, as the process of step S104, the server terminal 100 generates analysis data based on the analysis process and transmits it to the user terminal 200. For example, the data analysis unit 133 of the control unit 130 of the server terminal 100 generates analysis data based on the statistical data stored in the diagnosis data storage unit 122. As the analysis data, for example, as shown in FIG. 13, for each major item and middle item, the point average based on the user's response data can be associated and displayed. In FIG. 13, for the major item "Alignment with the company-wide strategy / Clear definition of open innovation", the middle items "The company-wide strategy is clearly shown", "The company-wide strategy is linked to the new business strategy", "There is a top-down communication, and the importance of innovation has penetrated within the company", "The closed innovation area and the open innovation area are clearly separated", and "Innovation management is being promoted" are associated, and the point average for each middle item and the point average for each major item are associated and displayed. Also, when the questionnaire is conducted multiple times at different times, the difference from the previous points can be calculated and displayed.

[0052] Also, as shown in FIG. 12, as the analysis data, with the major items "Alignment with the company-wide strategy / Clear definition of open innovation", "Clarification of direction", "Sorting out of the organization and process", "Clarification of commercialization / collaboration judgment criteria", and "Appropriate communication and sourcing" as axes, the point average of each major item can be displayed as a spider chart. In addition, the point average for each major item can be shown as a numerical value, and based on the analysis results, qualitative comments can be described and displayed. In this way, by visualizing and showing the organizational diagnosis results, the user can clearly grasp whether their organization has a suitable environment for creating and promoting open innovation.

[0053] As described above, by defining major and intermediate items as evaluation axes regarding whether a corporate organization has the groundwork to create and promote open innovation, and by quantifying and evaluating based on the results of the answers of corporate users to questions, corporate users can clearly understand whether their own company has the groundwork to create and promote open innovation, and can formulate corporate strategies and measures related to open innovation and raise awareness thereof.

[0054] As described above, the embodiments according to the disclosure have been described, but these can be implemented in various other forms, and can be implemented with various omissions, substitutions, and changes. These embodiments, variations, and omissions, substitutions, and changes are included in the technical scope of the claims and the equivalent scope thereof.

Description of Reference Numerals

[0055] 1 Diagnostic system 100 Server terminal, 110 Communication unit, 120 Storage unit, 130 Control unit, 200 User terminal, 300 User terminal, NW Network

Claims

1. A method for diagnosing an organizational state for creating innovation, comprising: The server terminal: Sends question data to each user terminal of a plurality of employees; Receives answer data to the question data from the user terminal; Analyzes based on the answer data and associated data; Sends analysis data based on the analyzed result to the user terminal; The analysis data includes evaluations for a plurality of major items related to indicators necessary for diagnosing whether the organization is suitable for creating innovation; Each of the plurality of major items is associated with one or more intermediate items for evaluating the indicator; The question data includes questions set in association with each of the intermediate items; The answer data includes answers to the questions set in association with each of the intermediate items included in the question data; The associated data associates the major items, the intermediate items, and the question data; The analyzing includes assigning points to each of the questions based on the answers, referring to the associated data, associating the average value of the points for each question with each of the intermediate items corresponding to the question, and associating the average value of the points for each intermediate item with each of the major items corresponding to the intermediate item, thereby evaluating each of the major items; The major item is any one of an organizational strategy, an organizational direction, an organizational structure, a judgment criterion for a business, and an indicator related to appropriate dissemination and sourcing; The intermediate item includes items for evaluating the major item, which are associated by the associated data for evaluating only each of the organizational strategy, the organizational direction, the organizational structure, the judgment criterion for a business, and the indicator related to appropriate dissemination and sourcing of the major item, the method.

2. The server terminal: Causes the average value of each of the major items and the intermediate items to be displayed on the user terminal, the method according to claim 1.

3. The receiving includes receiving from user terminals associated with each of a plurality of employees belonging to the same organization; Performing analysis based on the answer data received from the plurality of employees, the method according to claim 1.

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