Scenario testing system, scenario testing method, and program

Abstract

Reduce the time it takes to detect and overlook flaws in chatbot scenario creation. [Solution] A scenario inspection system 230 for inspecting chatbot scenarios is provided. This scenario inspection system includes a scenario input unit 241 that accepts input of a scenario composed of elements, a policy input unit 242 that accepts input of a policy that includes conditions that the elements constituting the scenario, including steps that define processing, must satisfy in the scenario, a structure analysis unit 243 that performs structure analysis of the elements included in the accepted scenario, an inspection unit 244 that checks whether the structurally analyzed elements conform to the conditions of the policy, and an output unit 245 that outputs the results of the inspection. The structure analysis unit extracts slots in the steps, and the inspection unit checks the extracted slots by referring to the conditions of the policy. This reduces the time required to find defects in the creation process, even when performed by a scenario developer without specialized knowledge.

Claims

1. A scenario testing system for testing chatbot scenarios, A scenario input unit that accepts a scenario composed of elements, A policy input unit that accepts input of a policy that includes conditions that the elements constituting the scenario must satisfy in the scenario, and here the elements constituting the scenario are, Steps to define the processing in the scenario, Step transitions that connect the steps and define the flow of the dialogue, Includes a slot for storing information obtained in a step and / or results obtained by processing said information, The aforementioned scenario input unit performs structural analysis of the elements included in the scenario, An inspection unit that checks whether the elements whose structure has been analyzed by the structural analysis unit conform to the conditions of the policy received by the policy input unit, The aforementioned inspection unit outputs the results of the inspection, Equipped with, The structural analysis unit extracts slots in the step, The aforementioned inspection unit is a scenario inspection system that inspects the slots extracted by the structural analysis unit by referring to the policy conditions.

2. A scenario testing method for testing chatbot scenarios, It accepts a scenario input consisting of elements. The system accepts input policies that include conditions that the elements constituting the scenario must satisfy in the scenario, where the elements constituting the scenario are: Steps to define the processing in the scenario, Step transitions that connect the steps and define the flow of the dialogue, Includes a slot for storing information obtained in a step and / or results obtained by processing said information, We perform a structural analysis of the elements included in the received scenario and extract slots in each step. The structurally analyzed elements are checked to see if they conform to the conditions of the accepted policy, the policy conditions are referenced, and the extracted slots are examined. Output the test results. A computer-based scenario testing method.

3. Computers, A scenario receiving means that accepts input of a scenario composed of elements, A policy receiving means that accepts input of a policy that includes conditions that the elements constituting the scenario must satisfy in the scenario, wherein the elements constituting the scenario are, Steps to define the processing in the scenario, Step transitions that connect the steps and define the flow of the dialogue, Includes a slot for storing information obtained in a step and / or results obtained by processing said information, A structural analysis means that performs structural analysis of elements included in the scenario received by the scenario receiving means, The structural analysis means includes an inspection means for checking whether the element whose structure has been analyzed conforms to the conditions of the policy received by the policy receiving means, The inspection means includes an output means that outputs the results of the inspection, Includes, The structural analysis means extracts slots in the step, The inspection means is a program that functions as a scenario inspection method for inspecting chatbot scenarios, which refers to the conditions of the policy and inspects the slots extracted by the structural analysis means.

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