Program and Information Processing Method

Abstract

This program provides a tool that allows for easy verification of accident circumstances based on objective facts in automobile accidents. [Solution] The program causes the information processing device to receive multiple data used to determine the accident situation, and to control the display of a determination screen on a display device, which includes a first display area that displays multiple determination items and determination results for determining the accident situation based on the multiple data, and a second display area that displays evidence data for determination items that have evidence data for the determination result, and to receive a command based on a user operation for a predetermined determination result in the first display area, and to control the display to display evidence data for the predetermined determination result in the second display area based on the command.

Description

【Technical Field】 【0001】 The present invention relates to a program to be executed by an information processing apparatus and an information processing method. 【Background Art】 【0002】 Generally, when an automobile accident occurs, emergency notifications are sent to various parties, and various data are stored to grasp the accident situation. Also, afterwards, for insurance payment, each party's insurance company evaluates the loss ratio based on the testimonies of the parties and witnesses and the stored data. 【0003】 For example, in Patent Document 1, an emergency notification device mounted on an accident vehicle is composed of a GPS receiver, a gyroscope, a vehicle speed sensor, a collision sensor, and a public mobile phone (radio). In the emergency notification device, in addition to calculating the vehicle position, vehicle speed information is accumulated every time the vehicle speed changes or at regular intervals, and at the time of an accident, the on-site position information and the vehicle speed information are transmitted to an emergency center by data communication. In the above emergency center, means for overlapping and displaying the received on-site position and the travel trajectory on a map is provided, and when displaying the travel trajectory, a travel trajectory mark color-coded in several levels according to the vehicle speed information is overlapped and displayed on the map. 【0004】 Patent Document 2 discloses a drive recorder device system including a drive recorder device mounted on a vehicle and a vehicle management center that collects data from the drive recorder device via a communication line. In Patent Document 2, a drive recorder device is mounted on a vehicle provided with an on-vehicle communication device that performs wireless communication with a roadside device installed at an intersection with a traffic signal or the like to acquire the traffic signal lighting information, and based on receiving the lighting information by the on-vehicle communication device, the lighting information is also recorded in the data recording unit of the drive recorder device as travel history data, so that the loss ratio of the driver of the vehicle involved in a traffic accident can be clarified. 【0005】 Patent Document 3 discloses an insurance company system for receiving reports of automobile accidents, including the percentage of fault of the insured. Patent Document 3 also states that the percentage of fault in an accident may be calculated and entered by an insurance company representative by referring to a case database or a court precedent database. 【0006】 Patent Document 4 discloses a digital video camera fault ratio evaluation system that creates accident morphology analysis data from accident image information recorded by a digital video camera, and uses a computer to compare this data with a database of past fault ratio precedents to perform fault ratio evaluation. Patent Document 4 also discloses a technology that determines the basic fault ratio based on the accident morphology analysis data and various data related to past fault ratio precedents (data on the other party involved in the collision, data on the road structure at the accident scene, etc.), and further determines the fault ratio evaluation based on modifying factor data. [Prior art documents] [Patent Documents] 【0007】 [Patent Document 1] Japanese Patent Publication No. 2000-285377 [Patent Document 2] Patent No. 5533626 [Patent Document 3] Japanese Patent Publication No. 2011-204116 [Patent Document 4] Japanese Patent Publication No. 2001-347972 [Overview of the project] [Problems that the invention aims to solve] 【0008】 Because automobile accidents occur due to a complex interplay of many factors, it is necessary to understand the accident circumstances based on objective facts and to determine whether or not insurance claims will be paid. Furthermore, it is necessary to determine the percentage of fault based on past cases and precedents, using the objectively confirmed accident circumstances as a basis. Therefore, even when a system is used to understand the accident circumstances or to automatically determine the percentage of fault based on those circumstances, it is important to objectively assess whether the basis for understanding the accident circumstances (accident factors, evidence, etc.) is appropriate. 【0009】 This invention has been made in view of the circumstances described above, and aims to provide a program and information processing method that allows for the objective and easy confirmation of the causes of automobile accidents by visualizing the accident situation. [Means for solving the problem] 【0010】 A program in one aspect of the present invention causes an information processing device to receive a plurality of data used to determine an accident situation, and to control the display on a display device a determination screen which includes a first display area that displays a plurality of determination items and determination results for determining an accident situation (items exemplified in Figure 5) based on the plurality of data, and a second display area that displays evidence data for determination items that have evidence data for the determination result, and to receive a command based on a user operation for a predetermined determination result in the first display area, and to control the display to display evidence data for the predetermined determination result in the second display area based on the command. 【0011】 The above program may further cause the information processing device to perform a display control to display a still image of a portion of the moving image in association with the determination item, if the evidence data includes a moving image captured by an imaging device mounted on the vehicle. 【0012】 The above program may further cause the information processing device to perform a process that receives a second command based on user operation on a predetermined still image in the second display area, and controls the display to display a playback screen that plays a moving image for the predetermined still image based on the second command. 【0013】 In the above program, the video may differ depending on the judgment item. 【0014】 In the above program, the portion of the video image related to the judgment result may be highlighted. 【0015】 The above program may, if the determination items include an item indicating the point of contact of the vehicle at the time of collision, receive a third command based on user operation on the item indicating the point of contact, and based on the third command, cause the information processing device to perform a display control to overlay the vehicle on the clock, display the front of the vehicle at the 12 o'clock position of the clock, and display the point of contact on the vehicle. 【0016】 The above program may further cause the information processing device to perform the following processing: display control to display the judgment screen including a third display area that displays the basic negligence ratio determined using the multiple data and past case data or data standardized based on case data, and predetermined UI components for displaying the case data; receive a fourth command based on user operation on the predetermined UI components; and, based on the fourth command, display control to display the case data used to determine the basic negligence ratio. 【0017】 The above program may also cause the information processing device to perform a further process of display control to display the judgment screen including a fourth display area that displays map data explaining the accident situation determined based on the multiple data. 【0018】 The program may further cause the information processing apparatus to execute a process of receiving a fifth instruction based on a user operation for correcting the determination result and reflecting the correction of the determination result based on the fifth instruction. 【0019】 An information processing method according to another aspect of the present invention receives a plurality of data used for determining an accident situation, and based on the plurality of data, a first display area for displaying a plurality of determination items and a determination result for determining the accident situation, and a determination item having evidence data for the determination result. The display control unit controls the display device to display a determination screen including a second display area for displaying the evidence data, receives an instruction based on a user operation for a predetermined determination result in the first display area, and based on the instruction, controls the display so as to display the evidence data for the predetermined determination result in the second display area. 【Advantages of the Invention】 【0020】 According to the present invention, a user can objectively and easily confirm the basis for determining an accident situation in an automobile accident. 【Brief Description of the Drawings】 【0021】 [Figure 1] It is a diagram showing a schematic configuration of an accident processing system according to an embodiment of the present invention. [Figure 2] It is a diagram showing a schematic configuration of an accident detection server according to an embodiment of the present invention. [Figure 3] It is a diagram showing a schematic configuration of an accident situation grasping server according to an embodiment of the present invention. [Figure 4] It is a diagram showing a schematic configuration of a negligence ratio determination server according to an embodiment of the present invention. [Figure 5] It is a table exemplifying master data storing items necessary for determining a negligence ratio. [Figure 6] It is a diagram showing a schematic configuration of the operator terminal shown in FIG. 1. [Figure 7] It is a flowchart showing the operation of an accident detection server according to an embodiment of the present invention. [Figure 8]This is a schematic diagram illustrating the detailed driving status screen displayed on the operator's terminal. [Figure 9] This is a schematic diagram illustrating the detailed driving status screen displayed on the operator's terminal. [Figure 10] This is a schematic diagram illustrating the accident status screen displayed on the operator's terminal. [Figure 11] This flowchart shows the operation of the fault ratio determination server according to an embodiment of the present invention. [Figure 12] This is a schematic diagram illustrating the screen used to determine the percentage of fault displayed on the operator's terminal. [Figure 13] This is a schematic diagram illustrating the detailed driving information screen displayed on the operator's terminal. [Figure 14] This is a schematic diagram illustrating the case law information display screen shown on the operator's terminal. [Figure 15] This is a schematic diagram illustrating the judgment report display screen shown on the operator's terminal. [Modes for carrying out the invention] 【0022】 Embodiments of the present invention will be described in detail below with reference to the drawings. The same elements are denoted by the same reference numerals, and redundant descriptions are omitted. 【0023】 Embodiment (1) Configuration of the embodiment Figure 1 is a diagram illustrating the schematic configuration of an accident handling system according to an embodiment of the present invention. The accident handling system 1 according to this embodiment is intended for use by a non-life insurance company that sells automobile insurance. As shown in Figure 1, the accident handling system 1 comprises an accident detection server 10, an accident situation assessment server 20, a fault ratio determination server 30, and an operator terminal 40. These accident detection server 10, accident situation assessment server 20, fault ratio determination server 30, and operator terminal 40 are connected via a communication network N. In Figure 1, only one operator terminal 40 is shown, but multiple operator terminals 40 may be provided. Also, in Figure 1, one accident detection server 10, one accident situation assessment server 20, and one fault ratio determination server 30 are shown, but these servers may be configured with a single piece of hardware, or each server may be configured with multiple pieces of hardware. The operator may also be referred to as a user. 【0024】 The communication network N includes a communication network that enables mutual transmission and reception of information between the accident detection server 10, the accident situation assessment server 20, the fault ratio determination server 30, and the operator terminal 40. The communication network N may be any of the following: the Internet, LAN, dedicated line, telephone line, corporate network, mobile communication network, Bluetooth®, WiFi® (Wireless Fidelity), other communication lines, or combinations thereof, and may be wired or wireless. 【0025】 Each of the accident detection server 10, accident situation assessment server 20, and fault ratio determination server 30 is, for example, composed of a computer with high processing power, and by executing a predetermined program, it cooperates with the other servers and operator terminal 40 to realize server functions that process information related to accident handling, such as accident reporting, accident situation assessment, and fault ratio determination, after a car accident occurs. Here, a car accident includes contact between a car and another object, and other objects are, for example, cars, bicycles, motorcycles, people, animals, utility poles, walls, etc. 【0026】 Figure 2 shows a schematic diagram of the accident detection server 10. The accident detection server 10 is an information processing device that acquires various data from devices such as automobiles, detects the occurrence of an accident based on the acquired data, and makes necessary notifications. The accident detection server 10 does not necessarily need to acquire various data from multiple automobiles; it is sufficient to acquire various data from the devices of at least one automobile. 【0027】 Here, devices such as automobiles are equipped with sensors such as a calendar for detecting the date and time, a speed sensor for detecting driving speed, an acceleration sensor for detecting acceleration, and a GPS sensor for detecting position, as well as one of the following functions: communication function, voice recording function, video recording function, millimeter-wave / infrared measurement sensor, and other functions for detecting the operation and movement of automobile equipment, and acquire information from various sensors as needed. Devices such as automobiles transmit the information acquired by each sensor (hereinafter referred to as device data) to the accident detection server 10 using the communication function, either at any time or when an abnormal situation occurs, such as a change in acceleration exceeding a predetermined value. 【0028】 As shown in Figure 2, the accident detection server 10 includes a communication interface 11, a storage unit 12, and a processor 13. 【0029】 The communication interface 11 is a hardware module that connects the accident detection server 10 to the communication network N and communicates with other terminals on the communication network N. The communication interface 11 is, for example, a modulation / demodulation device such as an ISDN modem, ADSL modem, cable modem, optical modem, or soft modem. 【0030】 The storage unit 12 is a logical device provided by the storage area of ​​a physical device, such as a disk drive or a computer-readable recording medium (ROM, RAM, etc.). The storage unit 12 may be constructed by mapping multiple physical devices to one logical device, or by mapping one physical device to multiple logical devices. The storage unit 12 stores various programs, including operating system programs and driver programs, and various data used during the execution of these programs. Specifically, the storage unit 12 stores various programs P10 to be executed by the processor 13 and device data D10 acquired from the device. 【0031】 The processor 13 consists of an arithmetic-logic unit (such as a CPU) that processes arithmetic operations, logical operations, bitwise operations, etc., and various registers. It centrally controls each part of the accident detection server 10 by executing various programs stored in the memory unit 12. The various registers include, for example, a program counter, data registers, instruction registers, and general-purpose registers. The processor 13 also implements an accident detection function by executing program P10, which detects the occurrence of an accident and makes necessary notifications. The functional units implemented by the processor 13 when program P10 is executed include a device difference correction unit 131, an accident detection unit 132, and an accident notification unit 133. 【0032】 The device difference correction unit 131 corrects the device data received from each device. Here, the device data transmitted from each device has individual characteristics (such as sensor characteristics and differences in data format). Therefore, the device difference correction unit 131 corrects the received device data into data that can be input into the algorithm executed in the accident detection unit 132. 【0033】 The accident detection unit 132 detects accidents by detecting characteristics of the time of the accident from device data received from the device, using an algorithm built based on past accident data and device data. 【0034】 When the accident detection unit 132 detects an accident, the accident reporting unit 133 notifies the operator terminal 40 via the communication network N that there is a high probability that an accident has occurred, and displays an alert. 【0035】 Figure 3 shows a schematic diagram of the accident situation monitoring server 20. The accident situation monitoring server 20 is an information processing device that, when an accident occurs, acquires necessary information from various systems and visualizes the accident, thereby supporting the understanding of the accident situation. 【0036】 The accident situation assessment server 20 acquires device data from the device involved in the accident, as well as the information exemplified below. (a) Road information such as sign information and speed limit information: Obtained from road information system 102 operated by a private company. (b) Video data captured by a drive recorder: Video data captured by a drive recorder installed on the device of one of the parties involved in the accident is acquired. The video data may be acquired directly from the device of one of the parties involved in the accident, or from a drive recorder device system 103 operated by a private service provider. Alternatively, video data captured by a drive recorder installed on a device that was driving in the vicinity of the accident site at the time of the accident may be acquired from the drive recorder device system 103. (c) Map information: Obtained from map information system 104 operated by a private company. (d) Weather information: Obtained from weather information systems 105 operated by private or public organizations. (e) Contact history information: If the parties involved in the accident are policyholders of the company's insurance, past contact history is obtained from the claims service system 106. 【0037】 As shown in Figure 3, the accident situation assessment server 20 comprises a communication interface 21, a storage unit 22, and a processor 23. The hardware configuration of these communication interface 21, storage unit 22, and processor 23 is the same as that of the communication interface 11, storage unit 12, and processor 13 described above. 【0038】 The memory unit 22 stores various programs P20 to be executed by the processor 23, device data D21 acquired from each device, road information D22 acquired from the road information system 102, video data D23 acquired from the drive recorder device system 103, map information D24 acquired from the map information system 104, weather information D25 acquired from the weather information system 105, contact history D26 acquired from the damage service system 106, vehicle behavior data D27 analyzed by the processor 23 (described later), and other vehicle / surrounding environment data D28. 【0039】 The processor 23, by executing program P20, analyzes and visualizes the accident situation based on the various information acquired, thereby realizing a function to support understanding the accident situation. The functional units realized by the processor 23 executing program P20 include the self-vehicle driving behavior recognition unit 231, the other vehicle / surrounding environment recognition unit 235, and the display control unit 239. 【0040】 The vehicle driving behavior understanding unit 231 grasps information about the vehicle's driving behavior at the time of the accident based on the various data acquired, and saves the grasped information as vehicle behavior data D27. Specifically, the vehicle driving behavior understanding unit 231 grasps the accident situation, such as the vehicle's driving trajectory and speed information, by referring to road information D22, map information D24, weather information D25, and contact history D26 around the accident site, based on data acquired from the device (vehicle) driven by the policyholder of the company's insurance among the device data D21. The vehicle driving behavior understanding unit 231 includes a driving trajectory extraction unit 232, an acceleration waveform generation unit 233, and a map data matching unit 234. 【0041】 The driving trajectory extraction unit 232 extracts the driving trajectory of the vehicle based on device data D21 acquired from the vehicle. The acceleration waveform generation unit 233 visualizes the acceleration waveform data of the vehicle as a graph based on the device data D21 to identify the vehicle's behavior and impact locations. The map data matching unit 234 matches the driving trajectory extracted by the driving trajectory extraction unit 232 with road information D22 and map information D24 around the accident site, and visualizes the driving trajectory by overlaying and displaying them. 【0042】 The opposing vehicle / surrounding environment recognition unit 235 grasps information regarding the driving behavior of the opposing vehicle and the surrounding environment based on the various data acquired, and saves the grasped information as opposing vehicle / surrounding environment data D28. Specifically, the opposing vehicle / surrounding environment recognition unit 235 applies object recognition processing and depth measurement processing to the video data D23 taken by the own vehicle, and estimates the speed of the opposing vehicle by comparing it with the own vehicle behavior data. The opposing vehicle / surrounding environment recognition unit 235 also acquires information such as the state of traffic signals at the time of the accident from the video data D23. The opposing vehicle / surrounding environment recognition unit 235 includes a driving trajectory extraction unit 236, an acceleration waveform generation unit 237, and a map data matching unit 238. The operation of each of these units is the same as that of the own vehicle driving behavior recognition unit 231 described above. 【0043】 The display control unit 239 performs display control to visualize and display the driving behavior of the own vehicle, as grasped by the own vehicle driving behavior grasped unit 231, the driving behavior of the other vehicle, as well as the surrounding environment, as grasped by the other vehicle / surrounding environment grasped unit 235, on the operator terminal 40. 【0044】 Figure 4 shows a schematic diagram of the fault ratio determination server 30. The fault ratio determination server 30 is an information processing device that acquires the vehicle's own vehicle behavior data D27 and the other vehicle / surrounding environment data D28 stored by the accident situation assessment server 20, and determines the fault ratio based on the acquired data. 【0045】 As shown in Figure 4, the fault ratio determination server 30 comprises a communication interface 31, a storage unit 32, and a processor 33. The hardware configuration of these communication interface 31, storage unit 32, and processor 23 is the same as that of the communication interface 11, storage unit 12, and processor 13 described above. 【0046】 The memory unit 32 stores various programs P30 to be executed by the processor 33, case law data D31 used to determine the percentage of fault, and past case data D32. The case law data D31 is a database of criteria for determining the percentage of fault based on case law, such as the "Criteria for Determining the Percentage of Contributory Negligence in Civil Traffic Lawsuits" (referred to as "Case Law Times (registered trademark)") published by Hanrei Times Co., Ltd. The past case data D32 is a database of the percentage of fault in past cases. 【0047】 The processor 33, by executing program P30, realizes the function of determining the percentage of fault based on the vehicle's behavior data D27 and the other vehicle / surrounding environment data D28. The functional units realized by the processor 33 executing program P30 include a case law information acquisition unit 331, a fault determination unit 332, and a display control unit 333. 【0048】 The case law information acquisition unit 331 compares the vehicle behavior data D27 and the other vehicle / surrounding environment data D28 with the case law data D31 to identify the relevant case law (accident classification). The negligence determination unit 332 determines the basic percentage of negligence based on the case law information acquisition unit 331 and modifies the basic percentage of negligence in response to commands based on user operations made on the operator terminal 40. 【0049】 The display control unit 333 controls the display of a fault ratio determination screen, including the determination results from the fault determination unit 332, on the operator terminal 40. The display control unit 333 also includes an unconfirmed item alert display unit 334 and a reference presentation unit 335. 【0050】 The unconfirmed item alert display unit 334 controls the display to alert the operator if there are items necessary for determining the percentage of fault, or items that may affect the determination of the percentage of fault (hereinafter referred to as "determination items") that the operator has not confirmed. Figure 5 is a table illustrating master data for storing determination items. The master data shown in Figure 5 stores determination items by category, such as the behavior of the own vehicle, road conditions, accident conditions, and the behavior of the other vehicle. Each determination item is linked to a data source of information related to that determination item (for example, device data such as acceleration information and GPS information, map information, video data captured by a drive recorder, etc.). 【0051】 The reference display unit 335 controls the display so that the operator can refer to relevant (or similar) precedents and past cases related to the accident in question. In summary, the fault allocation determination server 30 can determine the fault ratio efficiently and fairly based on various data acquired at the time of the accident. Furthermore, since the fault ratio determination server 30 visualizes the basis for determining the fault ratio, the operator can efficiently and easily understand the basis for determining the fault ratio. 【0052】 Figure 6 shows a schematic diagram of the operator terminal 40. The operator terminal 40 is a terminal used by operators to receive accident reports and process insurance and other related matters, and is composed of a personal computer (PC), notebook PC, tablet terminal, etc. 【0053】 As shown in Figure 6, the operator terminal 40 is an information processing device comprising a communication interface 41, a display unit 42, an operation input unit 43, an output unit 44, a storage unit 45, and a processor 46. In this embodiment, the operator terminal 40 is used as a display device that displays a predetermined screen based on information received from the accident situation assessment server 20 and the fault ratio determination server 30, and is also used as an operation input device for inputting requests, commands, etc., to the accident situation assessment server 20 and the fault ratio determination server 30. 【0054】 The communication interface 41 is a hardware module that connects the operator terminal 40 to the communication network N and enables communication with other terminals on the communication network N. The communication interface 41 is, for example, a modulation / demodulation device such as an ISDN modem, ADSL modem, cable modem, optical modem, or soft modem. 【0055】 The display unit 42 is composed of, for example, a liquid crystal display. The operation input unit 43 consists of input devices such as a keyboard, various operation buttons, a touch panel on the display unit 42, and a pointing device such as a mouse. The output unit 44 is an output device such as a printer. 【0056】 The storage unit 45 is, for example, a logical device provided by the storage area of ​​a physical device. The physical device is, for example, a computer-readable recording medium such as a disk drive or semiconductor memory (ROM, RAM, etc.). The storage unit 45 may be constructed by mapping multiple physical devices to one logical device, or by mapping one physical device to multiple logical devices. The storage unit 45 may also be a USB memory stick or an SD® card. 【0057】 The memory unit 45 stores the operating system program, driver program, and various data. Specifically, the memory unit 45 stores a program P40 that, when executed by the processor 46, communicates with the accident situation assessment server 20 and the fault ratio determination server 30, and displays the information transmitted from these servers on the display unit 42 in a predetermined format. 【0058】 The processor 46 consists of an arithmetic-logic unit (such as a CPU) that processes arithmetic operations, logical operations, bitwise operations, etc., and various registers, and centrally controls each part of the operator terminal 40 by executing various programs stored in the memory unit 45. The various registers include, for example, a program counter, data registers, instruction registers, and general-purpose registers. The functional unit realized by the processor 46 executing program P40 includes a display control unit 461 that displays information transmitted from the accident situation assessment server 20 and the fault ratio determination server 30 in a predetermined format on the display unit 42. 【0059】 Furthermore, when a user performs an operation using the operation input unit 43, the processor 46 outputs a command corresponding to the user operation to each part of the operator terminal 40 and causes it to execute processing. In addition, when the operator terminal 40 is accessing the accident situation assessment server 20 or the fault ratio determination server 30, if a user operation is performed on a screen transmitted from the accident situation assessment server 20 or the fault ratio determination server 30, the processor 46 sends a signal representing a command corresponding to the user operation to the accident situation assessment server 20 or the fault ratio determination server 30 and requests the execution of the command. 【0060】 (2) Operation of the embodiment Figure 7 is a flowchart showing the operation of the accident detection server 10. When an accident occurs and device data is transmitted from the device, the accident detection server 10 acquires the device data (step S10) and performs accident detection processing by analyzing the acquired device data (step S11, see Figure 1). 【0061】 If the incident detection server 10 determines that an incident has occurred (step S12: Yes), it notifies the operator terminal 40 of the incident (step S13). On the other hand, if the incident detection server 10 determines that no incident has occurred (step S12: No), the process ends. 【0062】 When an accident is reported, the accident situation assessment server 20 acquires various information related to the accident, such as device data transmitted from the devices involved in the accident, road information, video data, map information, weather information, and contact history information (step S14, see Figure 2). Next, the accident situation assessment server 20 analyzes the accident based on the acquired information (step S15). Finally, the accident situation assessment server 20 saves the analysis results (step S16). 【0063】 The analysis results stored in the accident situation monitoring server 20 are transmitted to the operator terminal 40 upon request from the operator terminal 40 and displayed in a predetermined format. The operator can, for example, search by insurance policy number or transition from another system containing policyholder information to display information about accidents in which the policyholder was involved on the operator terminal 40. 【0064】 Figures 8 and 9 are schematic diagrams illustrating the screens displayed on the operator terminal 40. Of these, Figure 8 is a schematic diagram illustrating the detailed driving status screen. Figure 9 is a schematic diagram illustrating the detailed driving status screen. 【0065】 The driving information details screen M1 shown in Figure 8 includes a user information display area m10 that displays information about the insurance policyholder, an accident location display area m11 that displays information indicating the location of the accident, an image display area m12 that displays video footage captured by the vehicle's drive recorder, a trajectory display area m13 that displays the vehicle's driving trajectory, an impact information display area m14 that displays the acceleration detected by the acceleration sensor as a waveform graph, a fault ratio determination support button m15, and a driving information display area m16 that displays the driver's driving information. The impact information display area m14 is provided with an input location display area that shows the point of impact input to the vehicle. In the input location display area, the vehicle is superimposed on a clock so that the 12 o'clock position is in front of the vehicle, and the direction of impact input (i.e., the point of contact of the other vehicle) is marked. As the insurance industry uses the expression of the direction of impact input by likening it to a clock, the direction of impact can be easily grasped visually using the input location display area. 【0066】 When a predetermined user operation (for example, a pointing operation using a mouse) is performed on the track display area m13, a new tab or window opens and the driving information details screen M2 shown in Figure 9 is displayed. 【0067】 The detailed driving information screen M2 shown in Figure 9 includes an enlarged trajectory display area m21. 【0068】 When a predetermined user operation (for example, a pointing operation near the accident site) is performed on the trajectory display area m21, a new tab or window opens and the accident situation screen M3 shown in Figure 10 is displayed. 【0069】 The accident situation screen M3 shown in Figure 10 includes an animation display area m31 that explains the accident situation with animation and a text display area m32 that explains the accident situation with text. Furthermore, when a predetermined user operation is performed on the print button (not shown) within the accident situation screen M3, the output unit 44 can generate a hard copy of the accident situation screen M3. 【0070】 Figure 11 is a flowchart showing the operation of the fault ratio determination server 30. When a signal instructing the determination of the fault ratio for a specific accident is input from the operator terminal 40, the fault ratio determination server 30 acquires the determination basis information (step S20). Here, the determination basis information refers to the information acquired for the accident in question from among the information related to each determination item shown in Figure 5. The fault ratio determination server 30 also acquires case law information based on the acquired determination basis information (step S21). 【0071】 Next, the fault ratio determination server 30 performs a fault ratio determination process for the accident by querying the case law information for the basic determination information (step S22). Then, it transmits the determination result to the operator terminal 40 and controls it to display the determination screen in a predetermined format (step S23). 【0072】 Figures 12 to 15 are schematic diagrams illustrating the screens displayed on the operator terminal 40. Of these, Figure 12 is a schematic diagram illustrating the fault ratio determination screen. Figure 13 is a schematic diagram illustrating the driving information details screen. Figure 14 is a schematic diagram illustrating the case law information display screen. Figure 15 is a schematic diagram illustrating the judgment report display screen. 【0073】 The fault ratio determination screen M5 shown in Figure 12 includes an animation display area m51 that explains the accident situation with animation, a basic information display area m52 that displays basic information of the person who caused the accident, a determination information display area m53 that displays precedent information applied to the fault ratio determination (for example, an accident situation diagram (application diagram) in "Case Law Times (registered trademark)"), a determination display area m55 that displays the fault ratio and modifying factors for the fault ratio, a determination item display area m56 that displays items to be considered in determining the fault ratio (determination items), a detailed determination item display area m59, a print button (not shown), a precedent data display button m70, and a similar precedent display button m80. Of these, the determination information display area m53, the detailed precedent display area m54, and In the "Modification Factors" section of the judgment display area m55, information extracted from case law data D31 (see Figure 4) is displayed. The fault ratio judgment screen M5 shown in Figure 12 allows for an objective and easy understanding of the accident situation by displaying at least the judgment item display area m56 and the judgment item detail display area m59. For example, when the operator operates (clicks, etc.) the confirmation button m57 in the judgment item display area m56, the detailed display corresponding to that item is displayed in the detail display area m59. Furthermore, when the user operates (clicks, etc.) the detail display button m60 in the detail display area m59, objective evidence data for that judgment item, such as video footage captured by a drive recorder, is displayed. 【0074】 Each row of the correction elements in the judgment display field m55 can be selected by a predetermined user operation using the operation input unit 43 (for example, pointing operation using a mouse). When a row of the selection element is selected, the adjustment value of the fault ratio in the selected row is reflected in the fault ratio. For example, if the basic fault ratio was "A0:B100", and the row "A is significantly at fault" is selected, A's fault ratio will be corrected to "+10", and the fault ratio will change to "A10:B90". 【0075】 Each row of the judgment item in the judgment item display field m56 is provided with a confirmation button m57 and a pull-down search condition selection button m58. When a predetermined user operation is performed on the confirmation button m57, the judgment item details display field m59 automatically scrolls, and information about the judgment item for which the confirmation button m57 was operated is displayed. If there are any judgment items displayed in the judgment item display field m56 for which the confirmation button m57 has never been operated (i.e., there are judgment items for which the details have not been confirmed), the operator is notified of an alert, such as by highlighting the judgment item. 【0076】 The detailed display area m59 for the judgment items displays the facts that formed the basis for determining the percentage of fault, along with images of the evidence used to prove those facts. The detailed display area m59 also displays still images and text data related to each judgment item shown in the judgment item display area m56, in a thumbnail format. When a predetermined user operation is performed on the detailed display button m60 displayed in the detailed display area m59 for the judgment items, a new tab or window opens, and the driving information details screen M6 shown in Figure 13 is displayed. 【0077】 The driving information details screen M6 includes a video display area m61 where a video related to the judgment item is played. This video is extracted from video data captured by the drive recorder. The still image displayed in the detailed display area m59 for the judgment item is one frame from this video. In the video displayed in the video display area m61, parts related to the judgment result of the fault ratio are highlighted. For example, in Figure 12, the taillights (brake lights) of the vehicle in front and the bicycle riding on the sidewalk are highlighted by superimposed frames m62 and m63. 【0078】 Referring again to Figure 12, when a predetermined user operation is performed on the case law data display button m70 within the fault ratio determination screen M5, a new tab or window opens, displaying the case law information display screen M7 shown in Figure 14. The case law information display screen M7 displays the case law information applied to the fault ratio determination for the case in question. In Figure 14, as an example of case law information, page number XX of Case Law Times (registered trademark) is shown as an example. 【0079】 Furthermore, when a specific user operation is performed on the similar case display button m80 within the fault ratio determination screen M5, a new tab or window opens and displays the similar case display screen (not shown). The similar case display screen shows the accident situation diagram (application diagram) from case information related to cases similar to the current case, in a thumbnail format. 【0080】 When a specific user operation is performed on the application diagram within the similar case precedents display screen, a new tab or window opens, displaying the case precedent summary screen (not shown). The case precedent summary screen displays the selected application diagram, the gist of the judgment, an excerpt of the judgment, and the percentage of negligence determined in the judgment. 【0081】 Referring again to Figure 11, the fault ratio determination server 30 displays the screens shown in Figures 12 to 14 on the operator terminal 40 in accordance with the signals transmitted in response to the operation on the operator terminal 40 (step S23). Furthermore, if a user operation to modify the determination items is performed on the operator terminal 40 (step S24: Yes), the fault ratio determination server 30 executes the fault ratio determination process again in accordance with the signals transmitted in response to that user operation (step S22). 【0082】 If no operation to modify the judgment items is performed on the operator terminal 40 (step S24: No), the fault ratio determination server 30 determines whether or not an operation to determine the fault ratio has been performed on the operator terminal 40 (step S25). For example, if a signal indicating that a predetermined user operation has been performed is sent from the operator terminal 40 to the print button (not shown) on the fault ratio determination screen M5, the fault ratio determination server 30 determines that an operation to determine the fault ratio has been performed. 【0083】 If the percentage of fault is determined (Step S25: Yes), the fault percentage determination server 30 sends a report screen to the operator terminal 40 for display (Step S26). On the other hand, if the percentage of fault is not determined (Step S25: No), the fault percentage determination server 30 continues to display the determination screen on the operator terminal 40 (Step S23). 【0084】 On the operator terminal 40, when a predetermined user operation is performed on the print button (not shown) within the fault ratio determination screen M5, a new tab or window opens and the determination report display screen M10 shown in Figure 15 is displayed. The determination report display screen M10 includes a preamble display area m101, an animation display area m102 that explains the accident situation with animation, a text display area m103 that explains the accident situation with text, a determination information display area m104 that displays an application diagram of the precedent information applied to the fault ratio determination, a determination display area m105 that displays the basic fault ratio and modifying factors, a determination result display area m106 that displays the conclusion of the fault ratio determination, and a comment display area m107. The determination report display screen M10 is a report screen for disclosing the fault ratio determination results and their basis to the insurance policyholder and the insurance company of the other party in the accident, and can be printed. 【0085】 As described above, according to the embodiments of the present invention, the accident situation is visualized and displayed based on objective information, making it possible to grasp the accident situation objectively and easily. Furthermore, since evidence data for a judgment item is displayed in response to user operations on that judgment item, the operator can easily grasp the accident situation. In addition, according to the embodiments of the present invention, the operator can check efficient and objective information (for example, video data from drive records), and a fair determination of the percentage of fault can be made. In particular, since the accident situation is reconstructed not only based on subjective information such as the testimonies of the parties and witnesses, but also based on video data captured by drive recorders of the parties' vehicles or vehicles driving around them, a percentage of fault that is acceptable to the parties can be determined. Furthermore, it is possible to easily check the accident situation based on objective facts in an automobile accident, and it is also possible to easily check the determination result of the percentage of fault based on the accident situation and the basis for that determination. 【0086】 Furthermore, according to the embodiment of the present invention, since the case law information applied in determining the percentage of fault and the facts that formed the basis for its application are displayed on the same screen, the user (operator) can easily understand the logic of determining the percentage of fault and can easily modify any necessary elements. 【0087】 Variation In the above embodiment, the fault ratio determination server 30 determines the fault ratio and performs various display controls to display a predetermined screen on the operator terminal 40. However, the operator terminal 40 may also determine the fault ratio and perform controls to display the predetermined screen on the display device (display unit 42). In this case, the operator terminal 40 can install a program for fault ratio determination and a program for screen display control, download its own vehicle behavior data D27 and the other vehicle / surrounding environment data D28 from the accident situation assessment server 20 or the fault ratio determination server 30, and then execute these programs. [Explanation of Symbols] 【0088】 1… Accident response system 10… Incident detection server 11, 21, 31, 41… Communication Interfaces 12, 22, 32, 45...Storage section 13, 23, 33, 46… processors 20… Accident situation assessment server 30…Fault ratio determination server 40…Operator terminal 42...Display section 43... Operation input section 44…Output section 101... Device 102…Road Information System 103…Drive Recorder Device System 104…Map Information System 105…Weather Information System 106… Damage Service System 131...Device difference correction unit 132... Accident detection unit 133... Accident Reporting Department 231... Vehicle driving behavior recognition unit 232... Driving trajectory extraction unit 233...Acceleration waveform generation section 234...Map Data Matching Department 235... Surrounding Environment Assessment Department 236... Driving trajectory extraction unit 237...Acceleration waveform generation section 238...Map Data Matching Department 239, 333, 461... Display Control Unit 331...Case Law Information Acquisition Department 332...Negligence Judgment Department 334... Unconfirmed item alert display section 335…Reference presentation section

Claims

[Claim 1] In an information processing device, Receive multiple data points used to determine the accident situation, Based on the aforementioned multiple data, the display device controls the display of a judgment screen that includes a first display area for displaying multiple judgment items for determining the accident situation and the judgment results, and a second display area for displaying evidence data in judgment items that have evidence data for the judgment results. The system receives a command based on a user operation regarding a predetermined determination result within the first display area. A program that performs a process to control the display so that evidence data for the predetermined determination result is displayed in the second display area, based on the aforementioned instruction. [Claim 2] If the aforementioned evidence data includes moving images captured by an imaging device mounted on the vehicle, The program according to claim 1, further causing the information processing device to perform a process of display control to display a still image of a part of the moving image in association with the determination item. [Claim 3] The system receives a second command based on user operation on a predetermined still image within the second display area. The program according to claim 2, further causing the information processing device to perform a display control process to display a playback screen that plays a moving image for the predetermined still image based on the second instruction. [Claim 4] The program according to claim 3, wherein the aforementioned moving image differs depending on the determination item. [Claim 5] The program according to claim 3 or 4, wherein the portion of the moving image related to the determination result is highlighted. [Claim 6] If the aforementioned determination items include an item indicating the point of contact of the vehicle at the time of collision, A third command is received based on user operation for the item indicating the contact point. The program according to any one of claims 1 to 5, which causes the information processing device to further perform a display control process based on the third instruction, which involves displaying the vehicle superimposed on the clock, displaying the front of the vehicle at the 12 o'clock position of the clock, and displaying the contact point on the vehicle. [Claim 7] The display control is configured to include a third display area that displays the basic negligence ratio determined using the multiple data and past case precedent data, and a predetermined UI component related to the display of the case precedent data, on the determination screen. The system receives a fourth command based on a user operation on the predetermined UI component. The program according to any one of claims 1 to 6, which causes the information processing device to further execute a process to display the case data used to determine the basic percentage of fault, based on the fourth instruction. [Claim 8] The program according to any one of claims 1 to 7, further causing the information processing device to perform a process to control the display so that the determination screen includes a fourth display area for displaying map data explaining the accident situation determined based on the multiple data. [Claim 9] Upon receiving a fifth command based on a user operation to modify the aforementioned determination result, The program according to any one of claims 1 to 7, which causes the information processing device to further execute a process that reflects the modification of the determination result based on the fifth instruction. [Claim 10] Receive multiple data points used to determine the accident situation, Based on the aforementioned multiple data, the display device controls the display of a judgment screen that includes a first display area for displaying multiple judgment items for determining the accident situation and the judgment results, and a second display area for displaying evidence data in judgment items that have evidence data for the judgment results. The system receives a command based on a user operation regarding a predetermined determination result within the first display area. An information processing method that includes display control to display evidence data for the predetermined determination result in the second display area based on the aforementioned command.

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