Program and product supply management device

Abstract

To provide technologies that improve user convenience. [Solution] The program causes the computer to function as a product order receiving means, a credit information receiving means for obtaining user credit information, a payment means for settling the price of the ordered products based on the acquired user credit information, and a product shipment management means for managing the shipment date of the ordered products. If the shipment date of the ordered products has not yet been reached, the product order receiving means maintains the order on the condition that credit information is obtained again.

Description

【Technical Field】 【0001】 The present invention relates to a program and a product providing management device. 【Background Art】 【0002】 When a user uses credit card payment, it was not possible to accept a reservation whose number of days from the reservation date to the usage date exceeds the number of days corresponding to the credit period. Therefore, regarding payment by credit card or the like, when a reservation is requested whose number of days until the usage date exceeds the number of days of the credit period, the validity of the designated credit card is confirmed. At this time, if the information processing device can confirm that it is valid, it accepts the reservation and stores the information of the designated credit card in the storage means. The information processing device confirms the validity of the credit card designated at the time of reservation based on the information of the credit card stored in the storage means after the number of days until the usage date of the service for which the reservation has been accepted becomes equal to or less than the number of days of the credit period. At this time, if the information processing device cannot confirm that it is valid, a technique has been proposed to output information indicating that the payment method is changed to a method different from the payment by the designated credit card (for example, Patent Document 1). 【Prior Art Documents】 【Patent Documents】 【0003】 【Patent Document 1】 Japanese Patent Application Laid-Open No. 2013-182314 【Summary of the Invention】 【Problems to be Solved by the Invention】 【0004】 However, for the user, changing to a method different from the payment by the designated credit card is troublesome and impairs the convenience of the user. Therefore, an object of the present invention is to provide a program and a product providing management device that improve the convenience of the user. [Means for solving the problem] 【0005】 One aspect of the present invention is a program in which a computer functions as a product order means for receiving orders for goods, a payment means for settling the price of ordered goods by a payment method that settles the price of goods based on the user's creditworthiness, a product shipment management means for managing the shipment date of unsettled ordered goods for which the price of goods has not yet been settled, and a credit information acquisition means for acquiring re-credit information for the payment method at intervals of one period from the date of acquisition of the final credit information for the payment method, provided that the shipment date of the unsettled ordered goods has not yet been reached, and the product order means maintains the order for goods, provided that re-credit information has been acquired at intervals of one period from the date of acquisition of the final credit information for the payment method. 【0006】 One aspect of the present invention is a product supply management device comprising: a product order receiving means for receiving orders for products; a payment method for settling the price of the products based on the user's creditworthiness; a product shipment management means for managing the shipment date of unsettled ordered products for which the price of the products has not yet been settled; and a credit information acquisition means for acquiring re-credit information for the payment method at intervals of one period following the date of acquisition of the final credit information for the payment method, provided that the shipment date of the unsettled ordered products has not yet been reached. The product order receiving means maintains orders for products on the condition that re-credit information has been acquired at intervals of one period following the date of acquisition of the final credit information for the payment method. [Effects of the Invention] 【0007】 According to the present invention, it is possible to provide a program that improves user convenience and a product provision management device. [Brief explanation of the drawing] 【0008】 [Figure 1] Figure 1 is a schematic diagram of the product provision management system in this embodiment. [Figure 2] Figure 2 shows an example of the device configuration of a tablet computer, which is an example of terminal 2. [Figure 3] Figure 3 is a block diagram showing an example of the functional configuration of the product provision management device 1. [Figure 4] Figure 4 shows an example of the user information database D1. [Figure 5] Figure 5 shows an example of the product information database D2. [Figure 6] Figure 6 shows an example of a product purchase screen displayed on the user's terminal 2. [Figure 7] Figure 7 shows an example of the order screen 71 on the product purchase screen. [Figure 8] Figure 8 is a block diagram showing an example of the functional configuration of terminal 2. [Figure 9] Figure 9 is an operation flowchart of the product supply management device 1. [Figure 10] Figure 10 shows an example of a user information database D1 with purchase history information added. [Figure 11] Figure 11 is a flowchart showing the operation of the credit card payment process. [Figure 12] Figure 12 is a flowchart of the process for obtaining re-credit. [Figure 13] Figure 13 shows an example of a notification email reminding you to renew your credit card. [Figure 14] Figure 14 is a diagram illustrating the changes in the purchase history of the user's user information database D1. [Figure 15] Figure 15 is a flowchart showing the operation of the credit card information update process. [Figure 16] Figure 16 is a flowchart of the order cancellation process. [Figure 17] Figure 17 is an example of an email notifying the cancellation of an order. [Modes for carrying out the invention] 【0009】 A first embodiment of the present invention will be described. 【0010】 [Overall structure] The product provision management system in this embodiment will be described. FIG. 1 is a schematic diagram of a product offering management system according to the present embodiment. In FIG. 1, 1 is a product offering management device, 2 is a user's terminal, 3 is a product, and 4 is a product management warehouse. 【0011】 The product offering management device 1, the user's terminal 2, and the product management warehouse 4 can be connected to the communication line N and communicate with each other. The communication line N means a communication path capable of data communication. That is, the communication line N includes, in addition to a dedicated line (dedicated cable) for direct connection and a LAN such as Ethernet (registered trademark), communication networks such as a telephone communication network, a cable network, and the Internet, and the communication method may be wired / wireless. 【0012】 The product offering management device 1 is a server system configured to include one or more server devices, storage devices, etc. The product offering management device 1 performs various services for providing the product 3 to the user, obtains the inventory status of the product in the product management warehouse 4, and conducts procedures for delivering the product to the user. 【0013】 The terminal 2 is, for example, a personal computer, a tablet computer, a smartphone, a mobile phone, or the like. FIG. 2 is a diagram showing a device configuration example of a tablet computer which is an example of the terminal 2. As shown in FIG. 2, the terminal 2 includes a display 21, a touch operation panel 22 integrated with the display 21, and a built-in speaker 23. Further, the terminal 2 is provided with a control board, a built-in battery, a power button, a volume adjustment button, etc. not shown in the figure. 【0014】 The control board is equipped with various microprocessors such as a CPU, a GPU, and a DSP, various IC memories such as an ASIC, a VRAM, a RAM, and a ROM, and a wireless communication module for wireless communication with a base station. Further, the control board is equipped with a so-called I / F circuit (interface circuit) such as a driver circuit of the touch operation panel 22. Each element mounted on the control board is electrically connected via a bus circuit or the like so as to enable reading / writing of data and transmission / reception of signals. 【0015】 Product 3 is a product that the seller sells to the user. In this embodiment, the product is a product that the user provides to the user upon payment of a monetary price. The product is represented in the form of a tangible item. For example, it may be a figure or other sculpture that has the appearance of a certain character, or clothing, plastic models, accessories, etc., but is not limited to these. Furthermore, there are multiple types of products depending on the shipping time. For example, there are in-stock products that are normally sold and can be shipped immediately if they are in stock, pre-order products that are announced for sale and reservations are accepted, and made-to-order products that are produced after an order is received. In addition, the shipping time for pre-order products is predetermined. 【0016】 Product management warehouse 4 is a warehouse where product 3 is stored and managed. In product management warehouse 4, the inventory status of product 3 is managed, and the inventory status information of product 3 is reported to product supply management device 1. In addition, product management warehouse 4 receives shipping instructions from product supply management device 1 and carries out the procedure for delivering product 3 to the user's home or other location. 【0017】 [Functional Configuration] The configuration of each device will be explained. 【0018】 First, let's explain the configuration of the product provision management device 1. Figure 3 is a block diagram showing an example of the functional configuration of the product provision management device 1. 【0019】 As shown in Figure 3, the product provision management device 1 comprises a processing unit 10, a communication unit 11, and a storage unit 12. 【0020】 The processing unit 10 comprehensively controls the operation of the product provision management device 1 based on programs and data stored in the memory unit 12. The functions of the processing unit 10 can be realized by electronic components such as a microprocessor such as a CPU or GPU, an ASIC, or an IC memory. The main functional units of the processing unit 10 include a user information management unit 111, an inventory status management unit 112, a product purchase screen display control unit 113, a product order management unit 114, a payment processing unit 115, a credit information acquisition unit 116, and a shipping management unit 117. 【0021】 The User Information Management Unit 111 manages user information using the User Information Database D1. The information managed includes the user's identification information (User ID) and password within the purchase service, personal information such as the user's name, address, and email address, the user's purchase history information for products (products) 3, credit card information, credit information related to the user's payment, and the date of the last credit authorization. 【0022】 Purchase history information includes details about the product (item) 3 purchased by the user, the number of items (item) 3 purchased, the purchase date, and the cumulative amount of money (price) for all products the user has purchased to date. 【0023】 Credit card information refers to the user's credit card information. This includes information such as the credit card number, credit card expiration date, credit limit (the amount of credit that can be paid), and usage restrictions. In this embodiment, the payment method described is an example of payment by credit card, but it is not limited to this, and similar payment methods, such as electronic payment using a credit card, may also be used. Credit information refers to information about the creditworthiness of the user's credit card. Credit information is information used to determine the validity of the user's credit card. For example, based on information such as the credit card expiration date, credit limit (the amount of credit that can be paid), and usage restrictions, if the user's creditworthiness of the credit card is valid, a valid flag "1" is recorded, and if it is invalid, a valid flag "0" is recorded. The provisional credit limit is a provisional credit limit set aside for the price of goods to which deferred payment applies, such as reserved goods, for an amount equivalent to the price. 【0024】 Figure 4 shows an example of a user information database D1. In the example in Figure 4, user information data D1 is a table that associates the user's user ID, personal information, credit card information, credit information, last credit approval date, and purchase history information. 【0025】 The inventory management unit 112 manages the inventory status of product 3 using product information data D2. 【0026】 Product information database D2 is a database that records information about products to be sold. Figure 5 shows an example of product information database D2. Product information includes product identification information (ID), product name, product information, product image, inventory status, payment method, scheduled shipping date, and delivery type. Product ID is identification information that identifies product 3. Product name is the name of product 3. Product information concerns all information about product 3, and includes information on whether it is an in-stock product (normal sales format), a reserved product (reservation required), or a made-to-order product (produced after ordering), as well as descriptive information about product 3. Product image is image data of product 3. Inventory status is the number (quantity) of product 3 in stock. Payment type is the type of payment method for the price of the product, for example, immediate payment where payment for the product is made at the time of order, or payment at shipment where payment is made when the product is shipped. Scheduled shipping date is the time when product 3 can be shipped, and the shipping date can be in months, weeks, or days, but in this embodiment, it is in days. The delivery type refers to the delivery method for product 3, and includes standard delivery methods, refrigerated / frozen delivery methods, etc. 【0027】 The inventory management unit 112 updates the product information database D2 whenever a new product 3 is added, and whenever the inventory status of product 3 changes. 【0028】 The product purchase screen display control unit 113 refers to the product information database D2 and, in cooperation with other units, comprehensively processes the operation of displaying the product purchase screen for product 3 to terminal 2. 【0029】 Figure 6 shows an example of a product purchase screen displayed on the user's terminal 2. At the top of the product purchase screen shown in Figure 6, there is a My Page icon 61 that transitions to the My Page where the user's information can be viewed, a Product List icon 62 that transitions to the Product List screen where a list of products currently for sale can be viewed, and a Cart icon 63 that transitions to the Cart screen where the product selected by the user can be viewed. At the bottom, a detailed screen related to the selected icon is displayed. The bottom of the product purchase screen shown in Figure 6 also shows the case where the Product List icon 62 is selected and the Product List screen 64 is displayed. The Product List screen 64 includes product information 65 such as the product image, product name, price, and shipping date, and includes a checkbox 66 for each product 3 that allows the user to select that product 3. The user can select the product 3 by checking the checkbox 66. The user can also add the selected product 3 to the cart by selecting the cart button 67 located below the Product List screen 64. 【0030】 The product order management unit 114 retrieves the payment type of product 3 added to the cart (selected by the user) from the product information database D2, and groups the product 3 by payment type to generate order groups. In this embodiment, the payment type is either immediate payment or payment at shipment, so the product order management unit 114 groups the products by payment type and scheduled shipment date to generate order groups. 【0031】 For example, on the product purchase screen in Figure 6, if a user adds a total of four items to their cart—product names "XXX Zero Fighter", "YYY Figure", "ZZZ Figure", and "AAA Secret Key"—the product order management unit 114 retrieves the payment type and estimated shipping date for each item 3 from the product information database D2. Here, product name "XXX Zero Fighter" is a pre-order item, its payment type is payment at shipment, and its estimated shipping date is November 10, 2023. Product name "AAA Secret Key" is a pre-order item, its payment type is payment at shipment, and its estimated shipping date is December 10, 2023. Product names "YYY Figure" and "ZZZ Figure" are in-stock items, their payment type is immediate payment, and their estimated shipping date is the purchase date (payment date). The Product Order Management Department 114 generates Order Group 1 by grouping the product name "XXX Zero Fighter" with payment at shipment and a scheduled shipment date of November 10, 2023; generates Order Group 2 by grouping the product names "YYY Figure" and "ZZZ Figure" with immediate payment and a scheduled shipment date of the purchase date (payment date); and generates Order Group 3 by grouping the product name "AAA Secret Key" with payment at shipment and a scheduled shipment date of December 10, 2023. 【0032】 Furthermore, when grouping product 3, the product order management department 114 may consider not only the scheduled shipping date but also the delivery type. For example, even if the scheduled shipping date is the same, if the delivery types are different, they may be placed into different order groups. 【0033】 Furthermore, the product order management unit 114 may be configured to stop generating order groups and alert the user if the number of units purchased for a single product exceeds a predetermined number. This is effective when the number of units that can be shipped at the same time is exceeded, or to prevent resale of the product. 【0034】 The payment processing unit 115 processes payments for each order group grouped by the product order management unit 114. When the cart icon 63 is selected on the product purchase screen of terminal 2, an order screen for processing payments for each order group is displayed to terminal 2. Figure 7 is an example of the order screen 71 on the product purchase screen. In the example of the order screen 71 in Figure 7, the order procedure for product 3 belonging to order group 1, the order procedure for product 3 belonging to order group 2, and the order procedure for product 3 belonging to order group 3 are displayed. Product name "XXX Zero Fighter" belongs to order group 1, product names "YYY Figure" and "ZZZ Figure" belong to order group 2, and product name "AAA Secret Key" belongs to order group 3. 【0035】 When the order processing button for an order group is selected, the payment processing unit 115 processes the order for that order group. The order processing settles the total amount of the products belonging to that order group. The payment method does not matter, including credit cards and points operated by the sales system. The detailed operation of the payment processing unit 115 when the payment method is a credit card will be described later. 【0036】 The credit information acquisition unit 116 periodically acquires credit information for credit cards. The credit information acquisition unit 116 records whether credit was approved or denied based on the acquired credit information, as well as the date the credit information was acquired, in the user information database D1. The detailed operation of the credit information acquisition unit 116 will be described later. 【0037】 The shipping management department 117 manages the shipment of goods ordered by users. The delivery address is selected from the addresses registered in the user information database D1. The delivery date is the shipping date of the order group. 【0038】 The communication unit 11 connects to the communication line N to enable communication. 【0039】 The storage unit 12 stores the system program and the functional programs. The system program is the program that realizes the basic functions of the product supply management device 1 as a computer. The functional programs are the programs that cause the processing unit 10 to function as the user information management unit 111, inventory status management unit 112, product purchase screen display control unit 113, product order management unit 114, payment processing unit 115, credit information acquisition unit 116, and shipping management unit 117. The storage unit 12 also stores the user information database D1 and the product information database D2. 【0040】 Next, we will describe the configuration of terminal 2. Figure 8 is a block diagram showing an example of the functional configuration of terminal 2. 【0041】 As shown in Figure 8, terminal 2 comprises an operation input unit 30, a processing unit 31, an image display unit 32, an audio output unit 33, a communication unit 34, and a storage unit 35. 【0042】 The operation input unit 30 is for inputting various user operations and outputs an operation input signal to the processing unit 31 according to the operation input. The functions of the operation input unit 30 can be realized not only by elements that the user directly operates with their fingers, such as a touch operation pad, home button, button switch, joystick, and trackball, but also by elements that detect movement and posture, such as an accelerometer, angular velocity sensor, tilt sensor, and geomagnetic sensor. In Figure 2, the touch operation panel 22 is an example of this. 【0043】 The processing unit 31 comprehensively controls the operation of the terminal 2 based on programs and data stored in the memory unit 35, operation input signals from the operation input unit 30, etc. The functions of the processing unit 31 can be realized by electronic components such as a microprocessor such as a CPU or GPU, an ASIC, or an IC memory. The processing unit 31 mainly comprises a calculation unit 40, an image generation unit 41, a sound generation unit 42, and a communication control unit 43. 【0044】 The calculation unit 40 performs various processes for purchasing product 3 and outputs the results to the image generation unit 41, the sound generation unit 42, and the communication control unit 43. The calculation unit 40 includes a display control unit 50 and an order procedure processing unit 51. 【0045】 The display control unit 50 uses information provided by the product supply management device 1 and user operation information to display and enhance the product purchase screen for product 3, and to perform the order procedure for product 3. 【0046】 The order processing unit 51 performs the order procedure for goods (products) 3. Specifically, it processes the order for goods 3 in cooperation with the product supply management device 1. 【0047】 The image generation unit 41 generates one image in one frame time (e.g., 1 / 60th of a second) based on the processing results of the calculation unit 40, and outputs the generated image signal to the image display unit 32. The functions of the image generation unit 41 can be realized by, for example, a processor such as a GPU or digital signal processor (DSP), a program such as a video signal IC or video codec, an IC memory for drawing frames such as a frame buffer, and an IC memory used for unpacking texture data. 【0048】 The sound generation unit 42 generates sound signals such as sound effects and various operation sounds based on the processing results of the calculation unit 40, and outputs them to the sound output unit 33. The functions of the sound generation unit 42 can be realized by, for example, a processor such as a digital signal processor (DSP) or a speech synthesis IC, or an audio codec capable of playing audio files. 【0049】 The communication control unit 43 performs communication connection and data processing for data communication with the product provision management device 1. 【0050】 The image display unit 32 displays the screen based on the image signal input from the image generation unit 41. The functions of the image display unit 32 can be realized by display devices such as flat panel displays, cathode ray tubes (CRTs), projectors, and head-mounted displays. In Figure 2, the image display unit 32 corresponds to the display 21. 【0051】 The sound output unit 33 is for outputting sound effects and the like based on the sound signal input from the sound generation unit 42. In Figure 2, the sound output unit 33 corresponds to the speaker 23. 【0052】 The communication unit 34 connects to the communication line N to enable communication. The functions of the communication unit 34 can be realized by, for example, a wireless communication device, a modem, a TA (terminal adapter), a jack for a wired communication cable, a control circuit, etc. 【0053】 The memory unit 35 pre-stores programs for operating terminal 2 and realizing various functions of terminal 2, as well as data used during the execution of these programs, or temporarily stores them each time processing is performed. The memory unit 35 can be implemented using, for example, an IC memory such as RAM, ROM, or flash memory, a magnetic disk such as a hard disk, or an optical disk such as a CD-ROM or DVD. Specifically, the memory unit 35 stores a system program and a control program that controls the terminal 2 in the process of purchasing goods (products) 3. The system program is a program for realizing the basic functions of terminal 2 as a computer. The control program is a program for causing the processing unit 31 to function as the arithmetic unit 40. 【0054】 [Explanation of operation] The operation of the product provision management device 1 will be explained, focusing on payment processing. Figure 9 is a flowchart of the operation of the product provision management device 1. 【0055】 First, the user uses terminal 2 to access product provision management device 1 and requests the product purchase screen. 【0056】 Upon receiving a request for the product purchase screen, the product purchase screen display control unit 113 of the product provision management device 1 transmits the product purchase screen to terminal 2, causing terminal 2 to display the product purchase screen (Step 100). 【0057】 The user selects product 3 to purchase from the product purchase screen displayed on terminal 2. To explain this in detail using Figure 6, the user selects the product list icon 62 to display a list of available products. The user can select product 3 from the displayed product list by checking the checkbox 66 next to the product they wish to order. Once the user has finished selecting product 3, they select the cart button 67 located at the bottom of the product list screen to add the selected product 3 to their cart. 【0058】 The product purchase screen display control unit 113 determines whether product 3, selected by the user, has been added to the cart (Step 101). If the product has been added to the cart (Step 102), the product ID of product 3 is stored (Step 103). 【0059】 Next, the system determines whether the user has requested to view the shopping cart (Step 104). If a request to view the shopping cart is received (Step 105), the product order management unit 114 retrieves the payment type and shipping date of product 3 from the product information database D2 based on the product ID of product 3 added to the cart (Step 106). Then, the product order management unit 114 groups the products 3 by payment type and shipping date to generate order groups (Step 107). To explain in more detail, in the product purchase screen shown in Figure 6, if a user adds a total of four products to their cart, namely "XXX Zero Fighter", "YYY Figure", "ZZZ Figure", and "AAA Secret Key", the product order management unit 114 retrieves the payment type and scheduled shipping date for each product 3 from the product information database D2. Here, product name "XXX Zero Fighter" is a pre-order product, its payment type is payment at shipment, and its scheduled shipping date is November 10, 2023. The product name "AAA Secret Key" is a pre-order item, its payment method is payment upon shipment, and its scheduled shipment date is December 10, 2023. The product names "YYY Figure" and "ZZZ Figure" are in-stock items, their payment method is immediate payment, and their scheduled shipment date is the purchase date (payment date). The Product Order Management Department 114 groups the product name "XXX Zero Fighter" with payment upon shipment and a scheduled shipment date of November 10, 2023 to generate order group 1, groups the product names "YYY Figure" and "ZZZ Figure" with immediate payment and a scheduled shipment date of the purchase date (payment date) to generate order group 2, and groups the product name "AAA Secret Key" with payment upon shipment and a scheduled shipment date of December 10, 2023 to generate order group 3. 【0060】 The payment processing unit 115 processes the payment for each grouped order (Step 108). Specifically, when the user selects the cart icon 63 on the product purchase screen of terminal 2, the payment processing unit 115 presents an order screen 71 to terminal 2 for processing the payment for each order group. In the example in Figure 7, this is the ordering procedure for product 3 belonging to order group 1, the ordering procedure for product 3 belonging to order group 2, and the ordering procedure for product 3 belonging to order group 3. 【0061】 The settlement processing unit 115 performs the settlement process for an order group when the user selects the order procedure button 72 for that order group. The settlement process settles the total amount of the products belonging to that order group. The settlement processing unit 115 also records the product information (including product ID), the scheduled shipping date and month, and the order group of the products for the order group for which the order processing has been completed in the purchase history information of the user who placed the order in the user information database D1. Figure 10 shows an example of the user information database D1 with purchase history information added. 【0062】 The shipping management department 117 groups together all the products belonging to each order group for which payment has been completed, and then processes the delivery destination and delivery time for the shipping group (Step 109). Order groups for which shipping has been suspended will not be shipped until the suspension is lifted. As shown in Figure 10, shipping groups are added to the user information database D1. The delivery address for the products of the shipping group is selected from the addresses registered in the user information database D1. The delivery time for the products of the shipping group is the shipping date of the shipping group. This information is processed by referring to the user information database D1. 【0063】 <Credit card payment processing> This section describes the credit card payment processing performed by the payment processing unit 115 when payment is made using a credit card. Figure 11 is a flowchart of the operation of the credit card payment processing. 【0064】 The payment processing unit 115 determines the payment method for each order group (Step 200). If the payment method is credit card payment (Step 201), the payment processing unit 115 determines whether the user has previously used a credit card in this system and whether that credit card information is registered (Step 202). Specifically, this determination is made by checking whether the credit card information is registered in the user information database D1. If the user's credit card information is registered, the payment processing unit 115 obtains the credit authorization information for that credit card (Step 203). On the other hand, if the credit card information is not registered, the payment processing unit obtains the credit card information from the user (Step 204) and obtains the credit authorization information for that credit card (Step 203). 【0065】 The settlement processing unit 115 determines creditworthiness based on the acquired credit information (Step 205). If credit is granted (Step 206), the settlement processing unit 115 records the validity of the credit and the date of credit acquisition in the user's user information database D1 as the last credit acquisition date (Step 207). 【0066】 The payment processing unit 115 determines for each order group whether the product to be paid for is an item that can be paid for immediately (Step 208). If the product to be paid for is an item that can be paid for immediately (Step 209), the payment processing unit 115 processes the payment for the amount of the product by credit card (Step 210). The payment processing unit 115 then registers "Paid" in the payment information of the purchase history information in the user information database D1. On the other hand, if the product to be paid for is not an item that can be paid for immediately (in the case of payment at shipment) (Step 209), the payment processing unit 115 processes a provisional hold on the credit limit for the amount of the product to be paid (Step 211). The provisional hold process is performed by securing a credit limit equivalent to the price of the product from the credit card's credit limit and registering it in the payment information of the purchase history information in the user information database D1. This concludes the explanation of credit card payment processing. 【0067】 <Re-crediting process> Next, we will explain the process of obtaining re-authorization to verify creditworthiness. Figure 12 is a flowchart of the process of obtaining re-authorization. 【0068】 The credit information acquisition unit 116 determines whether the current date is a re-credit confirmation execution date (Step 300). The re-credit confirmation execution date is, for example, the 1st of each month. If the current date is a re-credit confirmation execution date (Step 301), the credit information acquisition unit 116 acquires unsettled products (unsettled order groups) for which the credit limit has been provisionally held and payment has not been made (for example, payment at shipment) and whose last credit acquisition date has passed the first period (Step 302). The first period is, for example, 60 or 90 days, but is not limited to these. Specifically, the credit information acquisition unit 116 extracts unsettled cases listed in the purchase history of users in the user information database D1 whose last credit acquisition date has passed the first period. Then, the credit information acquisition unit 116 performs a process to release the provisionally held credit limit for the unsettled products (refund processing for the provisionally held credit limit) (Step 303). 【0069】 Next, the credit information acquisition unit 116 performs a re-credit check to re-acquire credit for unpaid items (Step 304). If the re-acquisition of credit information is successful (Step 305), the credit information acquisition unit 116 records the date on which the credit information was acquired as the last credit acquisition date in the user information database D1 of the user whose credit was re-acquired, and records "1" as valid in the credit information (Step 306). The credit information acquisition unit 116 then notifies the settlement processing unit 115 that the credit has been re-acquired. On the other hand, if the re-acquisition of credit information is unsuccessful (Step 305), the credit information acquisition unit 116 records "0" as invalid in the credit information (Step 313). 【0070】 When the settlement processing unit 115 receives notification from the credit information acquisition unit 116, it checks the purchase history in the user's user information database D1 and determines the shipping date of the unpaid product (Step 307). If the shipping date of the unpaid product is the credit acquisition date (Step 308), the settlement processing unit 115 processes the payment for the unpaid product and records "paid" in the payment information of the purchase history in the user information database D1 (Step 309). Then, the shipping management unit 117 confirms that the payment has been made and ships the product (Step 310). If the shipping date of the unpaid product is not the credit acquisition date (Step 308), the settlement processing unit 115 performs a provisional reservation of the credit limit for the amount of the product to be paid (Step 312). 【0071】 Meanwhile, if the credit information acquisition unit 116 finds that the credit information for an unsettled product is invalid (Step 313), the settlement processing unit 115 determines whether the unsettled product has been suspended from shipment due to a previous failure to obtain re-credit (Step 314). If it is a suspended shipment, the settlement processing unit 115 notifies the product order management unit 114, and the product order management unit 114 performs order cancellation processing (Step 315). The order cancellation processing (Step 315) will be described later. 【0072】 If the payment processing unit 115 is not responsible for the suspension of shipments (Step 314), it sends a notification email to the user urging them to renew their credit card (Step 316). Figure 13 is an example of a notification email urging credit card renewal. Alternatively, the notification may be sent when the user displays the product purchase screen to purchase other products. The payment processing unit 115 then writes "suspension of shipment" to the payment information of the unpaid product in the purchase history of the user's user information database D1 (Step 317). Figure 14 is a diagram illustrating the changes in the purchase history of the user's user information database D1. In the example in Figure 14, the credit information is invalid, and product 3 of product name "AAA Secret Key" in order group 3 is suspended from shipment. This concludes the explanation of the re-crediting process. 【0073】 <Credit card information update process> This section explains the process of updating credit card information when it is updated. Figure 15 is a flowchart of the operation of the credit card information update process. The credit information acquisition unit 116 determines whether the credit card information has been updated (Step 400). If the credit card information has been updated (Step 401), the credit information acquisition unit 116 acquires the credit information. If there is credit available (Step 402), it records the date the credit information was acquired in the last credit acquisition date in the user information database D1 of the user who acquired the credit, and records "1" as valid in the credit information (Step 403). The credit information acquisition unit 116 then notifies the settlement processing unit 115 that the credit information has been updated. 【0074】 The payment processing unit 115, upon receiving new credit card information and obtaining authorization, determines whether there are any outstanding orders linked to the updated credit card that have been suspended from shipment (Step 404). If there are any suspended orders (Step 405), the payment processing unit 115 lifts the suspension for those orders (Step 406). 【0075】 The settlement processing unit 115 determines the shipping date of the product that was suspended from shipment (Step 407). If the shipping date is the same as the product's shipping date (Step 408), the settlement processing unit 115 processes the payment for the unpaid product and records "paid" in the payment information of the purchase history in the user information database D1 (Step 409). The shipment management unit 117 then confirms that the payment has been completed and ships the product (Step 410). If the shipping date of the unpaid product is not the date the credit was obtained (Step 408), the settlement processing unit 115 performs a provisional reservation of the credit limit for the amount of the product to be settled (Step 411). This concludes the explanation of the credit card information update process. 【0076】 <Order Cancellation Processing> Next, we will explain the order cancellation process for canceling an order. Figure 16 is a flowchart of the order cancellation process. 【0077】 The Product Order Management Department 114 determines whether there are any unsettled products for which two periods have passed since the scheduled shipping date (Step 500). If there are any unsettled products for which two periods have passed since the scheduled shipping date (Step 501), it determines whether an order cancellation notification email has been sent for those unsettled products (Step 502). If an order cancellation notification email has not been sent (Step 503), the Product Order Management Department 114 sends an order cancellation notification email to the user (Step 507). Figure 17 is an example of an order cancellation notification email. The example email in Figure 17 states that the product order will be canceled within a few days. 【0078】 On the other hand, if an order cancellation notification email has already been sent (Step 503), the product order management unit 114 determines whether the third period has elapsed since the sending of the order cancellation notification email (Step 504). If the third period has elapsed since the sending of the order cancellation notification email (Step 505), the product order management unit 114 cancels the order for that product (Step 506). On the other hand, if the third period has not elapsed since the sending of the order cancellation notification email (Step 505), the order cancellation process is terminated. This concludes the explanation of the order cancellation process. 【0079】 In this embodiment, in a payment method that uses credit authorization, such as credit card payment, the authorization is obtained over a predetermined period until payment for the goods is settled. As long as the credit authorization is in place, the user does not need to update their credit card information, thus improving user convenience. 【0080】 Although the present invention has been described above with reference to preferred embodiments, the present invention is not necessarily limited to the above embodiments and can be modified and implemented in various ways within the scope of its technical concept. 【0081】 [Note 1] Computers, A means of receiving orders for products, A payment method that settles the price of goods based on the user's creditworthiness, a payment method for settling the price of ordered goods. A product shipment management system for managing the shipment date of unpaid orders for which the payment for the goods has not yet been settled. A credit information acquisition means that, provided that the shipping date for the unpaid order has not yet been reached, acquires re-credit information for the payment method at each 1-period interval from the date of acquisition of the final credit information for the payment method. To make it function as, The aforementioned product order receiving means maintains the order for the product on the condition that re-credit information can be obtained every first period after the date on which the final credit information for the payment method was obtained. A program. 【0082】 [Note 2] The payment means settles the price of the unpaid ordered goods by the payment method upon shipment of the unpaid ordered goods. The program described in Appendix 1. 【0083】 [Note 3] The aforementioned product shipment management means suspends shipment of the product on the condition that the re-credit information could not be obtained. The program described in Appendix 1 or Appendix 2. 【0084】 [Note 4] The aforementioned product order receiving method maintains the order for the product until the second period, provided that the aforementioned re-credit information could not be obtained. The program described in any of the appendices 1 through 3. 【0085】 [Note 5] The second period is a predetermined period from the scheduled shipping date of the unsettled order goods. The program described in any of the appendices 1 through 4. 【0086】 [Note 6] The aforementioned product order receiving means maintains orders for the said product until the third period following the second period. The program described in any of the appendices 1 through 5. 【0087】 [Note 7] The aforementioned product order receiving means cancels the order for the product on the condition that it was not able to obtain the re-credit information by the third period after the second period has elapsed, and that it has notified the user of the cancellation of the order for the product. The program described in any of the appendices 1 through 6. 【0088】 [Note 8] The aforementioned products are either pre-order items or made-to-order items. The program described in any of the appendices 1 through 7. 【0089】 [Note 9] The aforementioned reserved items include items offered by lottery. The aforementioned product order means accepts orders for the lottery-offered products on the condition that the lottery for the lottery-offered products has been won. The program described in any of the appendices 1 through 8. 【0090】 [Note 10] The aforementioned payment method secures a credit limit equivalent to the price of the ordered goods when an order is received, releases the credit limit after the first period has elapsed from the date the final credit information for the payment method is obtained, and, provided that the re-credit information is obtained, secures a credit limit equivalent to the price of the ordered goods again. The program described in any of the appendices 1 through 9. 【0091】 [Note 11] The aforementioned payment method is card payment or a similar payment method. The program described in any of the appendices 1 through 10. 【0092】 [Note 12] A means of receiving orders for products, A payment method that settles the price of goods based on the user's creditworthiness, and a payment method for settling the price of ordered goods. A product shipment management system for managing the shipment date of unpaid orders for which the payment for the goods has not yet been settled, A credit information acquisition means that, provided that the shipping date for the unpaid order has not yet been reached, acquires re-credit information for the payment method at each 1-period interval from the date of acquisition of the final credit information for the payment method, Equipped with, The aforementioned product order receiving means maintains the order for the product on the condition that re-credit information can be obtained every first period after the date on which the final credit information for the payment method was obtained. Product provision management device. [Explanation of symbols] 【0093】 1 Product provision management device 2 terminals 3 products 4 Product management warehouse 10 Processing Unit 11 Communications Department 12 Storage section 111 User Information Management Department 112 Inventory Management Department 113 Product Purchase Screen Display Control Unit 114 Product Order Management Department 115 Payment Processing Unit 116 Credit Information Acquisition Department 117 Shipping Management Department

Claims

[Claim 1] Computers, A means of receiving orders for products, A means for obtaining user credit information, A payment method for settling the price of ordered goods based on the acquired user credit information. A product shipping management system for managing the shipping date of ordered products. To make it function as, The aforementioned product order method maintains the order for the product if the shipping date for the ordered product has not yet been reached, on the condition that credit information is obtained again. A program. [Claim 2] The payment method settles the price of the ordered goods upon shipment of the ordered goods. The program according to claim 1. [Claim 3] The aforementioned product shipment management means suspends shipment of the product on the condition that the aforementioned credit information could not be obtained again. The program according to claim 1 or claim 2. [Claim 4] The aforementioned product order receiving means maintains the order for the product for a certain period of time if the aforementioned credit information cannot be obtained again. The program according to claim 3. [Claim 5] The aforementioned period is a predetermined period from the scheduled shipping date of the ordered product. The program according to claim 4. [Claim 6] The aforementioned product order means cancels the order for the product on the condition that it was not possible to obtain the aforementioned credit information again within the aforementioned period and that the user was notified of the cancellation of the order for the product. The program according to claim 5. [Claim 7] The aforementioned products are either pre-order items or made-to-order items. The program according to claim 6. [Claim 8] The aforementioned reserved items include items offered by lottery. The aforementioned product order means accepts orders for the lottery-offered products on the condition that the lottery for the lottery-offered products has been won. The program according to claim 7. [Claim 9] The aforementioned payment method secures a credit limit equivalent to the price of the ordered goods when an order is placed, releases the credit limit after a predetermined period has elapsed since the last credit information acquisition date, and, on the condition that the credit information is acquired again, secures a credit limit equivalent to the price of the ordered goods again. The program according to claim 1 or claim 2. [Claim 10] A means of receiving orders for products, A means for obtaining user credit information, A payment method for settling the price of ordered goods based on the acquired user credit information, A product shipping management system for managing the shipping date of ordered products, Equipped with, The aforementioned product order method maintains the order for the product if the shipping date for the ordered product has not yet been reached, on the condition that credit information is obtained again. Product provision management device.

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