system

JP2026102025APending Publication Date: 2026-06-23SOFTBANK GROUP CORP

Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-11
Publication Date
2026-06-23

AI Technical Summary

Benefits of technology

【0005】 本発明は、音声をデジタルデータに変換する変換手段を使用し、電話の音声をテキストとして解析する。この解析結果をもとに、詐欺を検出するための自然言語処理を行う解析手段を備える。さらに、詐欺と判定されたときに自動で対応する対話生成手段を有し、詐欺行為を関係機関に報告する通報手段を通じて、迅速に対応を行う。さらに、特定の発信元をブロックする制御手段を設け、将来的な詐欺行為を効果的に防止する。また、通話履歴を保存し、後に確認可能とすることで、被害の検証や再発防止を図ることが可能である。

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Abstract

We provide the system. [Solution] A means of converting audio into digital data, An analysis means for natural language processing to detect fraud patterns, A dialogue generation method that automatically responds when fraud is detected, A means of reporting fraudulent activity to the relevant authorities, A control means for blocking specific sources, A warning mechanism that displays a warning to the user when fraud is detected, A system that includes this.
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Claims

1. A means of converting audio into digital data, An analysis means for natural language processing to detect fraud patterns, A dialogue generation method that automatically responds when fraud is detected, A means of reporting fraudulent activity to the relevant authorities, A control means for blocking specific sources, A warning mechanism that displays a warning to the user when fraud is detected, A system that includes this.

2. The system according to claim 1, characterized in that it includes a history saving means for saving call history information and making it available for later review.

3. The system according to claim 1, characterized in that the conversion means converts speech to text in real time.