Information generation device, information generation method, and program

Abstract

This invention provides an information generation device that can automatically generate evacuation center operation manuals that can be used in the event of a disaster. [Solution] The information generation device comprises: an acquisition unit that acquires characteristic data of a target evacuation center for which an operation manual is to be generated; a search unit that searches for existing operation manuals corresponding to the characteristic data of the target evacuation center; a generation unit that generates an operation manual for the target evacuation center using the operation information contained in the searched existing operation manual; and an output unit that outputs the generated operation manual.

Description

Technical Field

[0001] The present disclosure relates to an information generation device, an information generation method, and a program.

Background Art

[0002] With the increase in natural disasters, the importance of shelter management has been increasing. Regarding shelter management, know-how is insufficient, and confusion often occurs at the scene. For example, it takes time to determine the rules for each shelter and allocate personnel in charge, and on-site judgment may be forced without clear instructions. In many local governments, shelter operation manuals have been created. However, general operation manuals are schematic and do not sufficiently cover the detailed response matters required during a disaster. Therefore, with general operation manuals, it may not be possible to respond flexibly according to the characteristics of individual shelters, the type and scale of disasters.

[0003] Patent Document 1 discloses an event operation support server that supports the operation of events. The server of Patent Document 1 generates a web page related to the operation of an event on the Internet. The server of Patent Document 1 generates a virtual event space including a plurality of virtual event areas for each category on the Internet. The server of Patent Document 1 distributes an online event to a participant terminal according to the application information of the participant.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] Conventional operational manuals often lead to situations where specific response policies have to be decided on the spot at the evacuation center. According to the method described in Patent Document 1, even organizers unfamiliar with event management can easily operate events in a virtual space. However, the method described in Patent Document 1 could not be used to create an evacuation center operational manual that could be utilized in the event of a disaster.

[0006] The purpose of this disclosure is to provide an information generation device, an information generation method, and a program that can automatically generate an evacuation center operation manual that can be used in the event of a disaster. [Means for solving the problem]

[0007] An information generation device according to one aspect of this disclosure includes: an acquisition unit that acquires characteristic data of a target evacuation center for which an operation manual is to be generated; a search unit that searches for existing operation manuals corresponding to the characteristic data of the target evacuation center; a generation unit that generates an operation manual for the target evacuation center using the operation information contained in the searched existing operation manual; and an output unit that outputs the generated operation manual.

[0008] In one aspect of the information generation method of this disclosure, characteristic data of a target evacuation center for which an operation manual is to be generated is obtained, an existing operation manual corresponding to the characteristic data of the target evacuation center is searched, operation information contained in the searched existing operation manual is used to generate an operation manual for the target evacuation center, and the generated operation manual is output.

[0009] A program in one aspect of this disclosure causes a computer to perform the following processes: acquire characteristic data of a target evacuation center for which an operation manual is to be generated; search for an existing operation manual corresponding to the characteristic data of the target evacuation center; generate an operation manual for the target evacuation center using the operation information contained in the searched existing operation manual; and output the generated operation manual. [Effects of the Invention]

[0010] This disclosure makes it possible to provide an information generation device, an information generation method, and a program that can automatically generate an evacuation center operation manual that can be used in the event of a disaster. [Brief explanation of the drawing]

[0011] [Figure 1] This block diagram shows the configuration of the information generating device in this disclosure. [Figure 2] This is a conceptual diagram illustrating an example of the generation of an operation manual by the information generation device described in this disclosure. [Figure 3] This is a conceptual diagram illustrating an example of the generation of an operation manual by the information generation device described in this disclosure. [Figure 4] This is a conceptual diagram illustrating an example of the generation of an operation manual by the information generation device described in this disclosure. [Figure 5] This is a conceptual diagram illustrating an example of the generation of an operation manual by the information generation device described in this disclosure. [Figure 6] This is a conceptual diagram illustrating an example of the generation of an operation manual by the information generation device described in this disclosure. [Figure 7] This is a conceptual diagram illustrating an example of database updates performed by an information generation device as described in this disclosure. [Figure 8] This is a conceptual diagram showing an example of an operating manual generated by the information generation device described in this disclosure. [Figure 9] This is a conceptual diagram showing an example of an operating manual generated by the information generation device described in this disclosure. [Figure 10] This is a conceptual diagram showing an example of an operating manual generated by the information generation device described in this disclosure. [Figure 11] This flowchart shows an example of the operation of the information generating device in this disclosure. [Figure 12] This block diagram shows an example of the configuration of an information generating device in this disclosure. [Figure 13] This is a flowchart illustrating an example of the operation of the information generating device described in this disclosure. [Figure 14]It is a block diagram showing an example of a hardware configuration for executing control and processing in the present disclosure.

Embodiments for Carrying Out the Invention

[0012] Hereinafter, embodiments for carrying out the present disclosure will be described with reference to the drawings. In the present disclosure, the drawings used in the description of each embodiment are associated with one or more embodiments. Also, the elements included in each drawing may apply to one or more embodiments. The embodiments described below have technically preferable limitations for carrying out the present disclosure, but do not limit the scope of the disclosure below. In all the drawings used in the description of the following embodiments, the same reference numerals are given to the same parts unless there is a particular reason. In the following embodiments, repeated descriptions of similar configurations and operations may be omitted. The directions of the arrows in the drawings indicate an example of the flow of signals, data, etc., and do not limit the flow of signals, data, etc.

[0013] (First Embodiment) First, an information generation device according to the first embodiment will be described with reference to the drawings. The information generation device of the present embodiment generates an operation manual for a shelter opened during a disaster. For example, disasters include natural disasters such as earthquakes, floods, and tsunamis. For example, disasters include disasters such as fires that occur accompanying natural disasters. The information generation device of the present embodiment generates an operation manual according to the characteristics of each shelter.

[0014] (Configuration)<000093>FIG. 1 is a block diagram showing the configuration of an information generation device in the present disclosure. As shown in FIG. 1, the information generation device 10 includes an acquisition unit 11, a search unit 13, a generation unit 15, and an output unit 17. The information generation device 10 is connected to an external database 130. For example, the information generation device 10 is realized by an information processing device (computer). The information generation device 10 may be implemented in the cloud or on a server.

[0015] The database 130 stores a manual for the operation of evacuation shelters (operation manual). The operation manual is an existing one used during past disasters. For example, the database 130 stores the operation manuals used for each evacuation shelter opened during past disasters. The operation manual may be generated by the information generation device 10 of the present embodiment, or may be created by a method different from the method of the present embodiment. For example, the database 130 stores data related to operation manuals, operation guidelines, disaster reports, and evacuation reports used in the past. For example, the data included in the operation manual stored in the database 130 is updated according to legal amendments and new findings. There is no particular limitation on the update timing of the data included in the operation manual.

[0016] The operation manual includes information indicating the type of disaster that occurred (disaster information). For example, the disaster information is information indicating the type related to natural disasters such as earthquakes, floods, tsunamis, heavy snow, storms, volcanic eruptions, and fires. For example, the disaster information may be the type related to man-made disasters such as accidents at nuclear power plants, armed attacks, and terrorism. For example, the disaster information may be the type related to diseases such as large-scale epidemics of infectious diseases.

[0017] In addition, the operation manual includes information on the operation of evacuation shelters (operation information) customized according to the characteristic data of each evacuation shelter. For example, the operation manual includes operation information related to the opening, space allocation, role sharing, information management, material management, hygiene management, health management, safety measures, response to persons requiring special consideration, reduction / closure of evacuation shelters, etc. For example, regarding the opening of an evacuation shelter, the operation information includes the safety confirmation procedures for facilities, the location and method of setting up an evacuation reception area, the creation and management method of an evacuation list, etc. For example, regarding space allocation, the operation information includes the space layout, shared space, management space, etc. For example, regarding role sharing, the operation information includes the composition of the operation headquarters, the formation of teams, the method of constructing an autonomous operation system by evacuees, etc. For example, regarding information management, the operation information includes the method of collecting disaster information, the means of transmitting information to evacuees, the means of communicating with the outside, etc.

[0018] The characteristic data for each evacuation center includes the attributes of the evacuation center. For example, the attributes of an evacuation center include information on physical characteristics, facilities, stockpiles, accessibility, surrounding environment, and special circumstances. Physical characteristics include the type and structure of the building, area, capacity, and number of rooms. Facilities include electricity, water, gas, toilets, showers, heating and cooling, cooking facilities, communication facilities, and fire extinguishing equipment. Stockpiles include food, drinking water, bedding, medicines, and hygiene products. Attributes of the evacuation center include accessibility features such as elevators, wheelchair ramps, and parking availability. The surrounding environment includes the distance to medical facilities, police stations, and fire stations, as well as the surrounding topography and disaster risk. Special circumstances include whether pets are allowed, whether the center functions as a welfare evacuation center, and whether it can accommodate foreigners.

[0019] Furthermore, the characteristic data for each evacuation center includes the attributes of the evacuees who take refuge there. For example, the attributes of evacuees include information on basic information, physical characteristics, family structure, special circumstances, and language. Basic information includes age and gender. Physical characteristics include height and weight, health status, presence or absence of disabilities, need for care, medications being taken, medical history, and blood type. Family structure includes the number of accompanying family members and the presence or absence of care recipients or infants. Special circumstances include religion, culture, language, and pets.

[0020] The acquisition unit 11 acquires characteristic data of the evacuation shelter (target evacuation shelter) that is the target of the generation of the operation manual. The characteristic data of the target evacuation shelter includes the attributes of the evacuation shelter and the evacuees. The acquisition unit 11 also acquires the type of disaster that is the reason for the opening of the target evacuation shelter. The type of disaster may include the scale of the disaster. For example, the characteristic data of the target evacuation shelter is entered using a terminal device (not shown) used by the operator of the evacuation shelter. For example, the terminal device is implemented by an information processing device (computer). For example, the operator of the evacuation shelter is an employee of the local government or the national government where the evacuation shelter is located. For example, the operator of the evacuation shelter may be an ordinary citizen such as a volunteer.

[0021] The acquisition unit 11 may be configured to acquire data for calculating characteristic data of the target evacuation center. For example, the acquisition unit 11 may calculate the number of evacuees by referring to a list in which the attributes of evacuees are recorded. For example, the acquisition unit 11 may calculate the number of evacuees by gender and the male-female ratio. For example, the acquisition unit 11 may acquire information about the facilities installed in the evacuation center. For example, the acquisition unit 11 may be configured to acquire information about the location of toilets in the evacuation center, the location where air conditioning blows, the location near entrances and exits, and the presence or absence of stairs and steps. For example, the acquisition unit 11 may be configured to acquire information about stakeholders involved in the operation of the evacuation center, such as local government officials, school officials, police officials, firefighters, Self-Defense Forces personnel, and media representatives.

[0022] The search unit 13 searches for existing operation manuals corresponding to the acquired characteristic data. The search unit 13 refers to the database 130 to search for operation manuals used in situations similar to those of the target evacuation center. For example, the search unit 13 searches for operation manuals used in disasters of the same magnitude as those that occurred in the area where the target evacuation center is located. For example, the search unit 13 searches for operation manuals used in disasters of the same magnitude as those that occurred in the area where the target evacuation center is located. For example, the search unit 13 searches for at least one operation manual that contains the characteristic data of the target evacuation center. For example, the search unit 13 searches for operation manuals that contain the same characteristic data as the characteristic data of the target evacuation center. For example, the search unit 13 searches for operation manuals that contain characteristic data similar to the characteristic data of the target evacuation center. For example, the search unit 13 searches for operation manuals that contain characteristic data related to the characteristic data of the target evacuation center.

[0023] The search unit 13 is configured to search for operational manuals tailored to the attributes of the evacuees. For example, the search unit 13 searches for operational manuals tailored to the attributes of the evacuees, such as gender, age group, and whether or not they have a disability. For example, the search unit 13 may be configured to search for manuals customized for each stakeholder involved in the operation of the evacuation center.

[0024] The generation unit 15 retrieves at least one operation manual retrieved from the database 130. The generation unit 15 extracts operation information associated with the characteristic data of the target evacuation center from the operation manual retrieved from the database 130. The generation unit 15 combines the extracted operation information to generate an operation manual customized for the target evacuation center. For example, the generation unit 15 generates an operation manual by combining the operation information associated with the characteristic data according to a pre-configured template.

[0025] For example, the generation unit 15 customizes space allocation and security measures for each evacuee according to their attributes such as gender, age, and physical condition. For example, the generation unit 15 adds operational information to the operation manual, including policies such as rotating the location of the space allocated to each evacuee. For example, the generation unit 15 adds operational information to the operation manual regarding the establishment of rules such as food distribution, hygiene management, and division of roles. For example, the generation unit 15 adds operational information to the operation manual regarding the division of roles such as toilet cleaning, cooking, and bathing order. For example, the generation unit 15 adds operational information to the operation manual regarding coordination among stakeholders such as local government officials and school staff. For example, the generation unit 15 adds operational information for upper management, such as the national government, to the operation manual as needed.

[0026] The generation unit 15 may be configured to generate an operation manual that corresponds to the time elapsed since the occurrence of an evacuation event such as a disaster. The content required of the operation manual differs depending on the stage of operation of the evacuation center. Below are examples of the content of an operation manual suitable for each stage of operation. It is desirable that the content of the operation manual be adjusted as appropriate depending on the size of the evacuation center, the characteristics of the region, the type of disaster, etc. Furthermore, it is desirable that the operation manual be updated in stages between each stage so that it can respond flexibly according to the situation.

[0027] During the initial stages of establishing evacuation shelters, rapid and efficient setup and initial response prioritizing the safety of evacuees are required. For example, operational information is needed regarding shelter setup procedures, initial response, establishment of a system for receiving evacuees, space allocation policies and implementation procedures, emergency communication systems and division of roles, and confirmation and procurement methods for necessary supplies. For example, operational information is needed regarding evacuation registration and roster creation procedures, safety checks and preparation of the shelter environment, responses to special needs such as the elderly, disabled, and infants, and methods for information gathering and dissemination.

[0028] During the prolonged period of shelter operations, it is necessary to maintain the physical and mental health of evacuees, improve their quality of life, provide support for self-reliance, and ensure smooth community management. For example, operational information is needed regarding the shelter's management structure and division of roles, setting and disseminating rules (daily schedules, cleaning duties, etc.), planning and implementing activity programs within the shelter, and specific methods for meals, hygiene management, and health management. For example, operational information is needed regarding ensuring privacy and improving living spaces, providing mental health care and counseling for evacuees, and dealing with problems associated with long-term stays (stress reduction, community building). For example, operational information is needed regarding accepting and coordinating external support, and providing information on secondary evacuation and transition to temporary housing.

[0029] When shelters are closed, it is necessary to support the reconstruction of the lives of evacuees, ensure an orderly closure of the shelters, and pass on the experience to prepare for future disasters. For example, operational information is required regarding the criteria and procedures for deciding to close shelters, methods for notifying and explaining the closure to evacuees, securing and coordinating relocation sites for remaining evacuees, appropriate handling of documents containing personal information, and procedures for removing and returning equipment and supplies. For example, operational information is required regarding the planning and implementation of work to restore shelters to their original condition, support for the self-reliance of evacuees and provision of information on rebuilding their lives, overall management and record-keeping of shelter operations, reporting to relevant organizations and expressing gratitude, and identifying and recording areas for improvement to prepare for future disasters.

[0030] The output unit 17 outputs the generated operation manual. For example, the output unit 17 outputs the operation manual to a terminal device (not shown) used by the shelter operator. For example, the output unit 17 outputs the operation manual to a terminal device (not shown) used by evacuees who are sheltering in the shelter. For example, the output unit 17 outputs the operation manual to a terminal device (not shown) used by stakeholders involved in the operation of the shelter. For example, the operation manual may be displayed on a display device (not shown) installed in the shelter. For example, the location assigned to each evacuee according to the operation manual may be displayed on the display device. For example, the display control of the display device is performed by the output unit 17. The display control of the display device may be performed by a display control unit (not shown) included in the display device. The operation manual may also be printed on paper and posted or distributed.

[0031] Figure 2 is a conceptual diagram illustrating an example of the generation of an operation manual by the information generation device in this disclosure. Figure 2 shows an example where operation manuals are stored collectively in a single database 130. The database 130 stores operation manuals used at each of multiple shelters (shelter A, shelter B, shelter C, ...). The information generation device 10 acquires characteristic data for the target shelter (shelter S). The information generation device 10 searches for operation manuals containing the characteristic data for the target shelter (shelter S) by referring to the database 130. The information generation device 10 extracts operation information from the retrieved operation manuals that is associated with the characteristic data for the target shelter (shelter S). The information generation device 10 combines the extracted operation information to generate an operation manual customized for the target shelter (shelter S).

[0032] Figure 3 is a conceptual diagram showing an example of the generation of an operation manual by the information generation device in this disclosure. Figure 3 shows an example in which operation manuals are distributed and stored in databases 130 for each evacuation center. The information generation device 10 acquires characteristic data of the target evacuation center (evacuation center S). The information generation device 10 searches for operation manuals containing the characteristic data of the target evacuation center (evacuation center S) by referring to databases 130 for each evacuation center (database 130-A, database 130-B, database 130-C, ...). The information generation device 10 extracts operation information from the retrieved operation manuals that is associated with the characteristic data of the target evacuation center (evacuation center S). The information generation device 10 combines the extracted operation information to generate an operation manual customized to the target evacuation center (evacuation center S).

[0033] Figure 4 is a conceptual diagram showing an example of the generation of an operation manual by the information generation device in this disclosure. Figure 4 shows an example in which operation manuals are distributed and stored in databases 130 for each local government. The information generation device 10 acquires characteristic data of the target evacuation center (evacuation center S). The information generation device 10 refers to databases 130 for each local government (database 130-K, database 130-L, database 130-M, ...) and searches for operation manuals used in situations similar to the target evacuation center (evacuation center S). The information generation device 10 searches for operation manuals that contain the characteristic data of the target evacuation center (evacuation center S). The information generation device 10 extracts operation information from the retrieved operation manuals that is associated with the characteristic data of the target evacuation center (evacuation center S). The information generation device 10 combines the extracted operation information to generate an operation manual customized to the target evacuation center (evacuation center S).

[0034] Figure 5 is a conceptual diagram showing an example of the generation of an operation manual by the information generation device in this disclosure. Figure 5 shows an example in which operation manuals are distributed and stored in databases 130 for each type of disaster. The information generation device 10 acquires characteristic data of the target evacuation center (evacuation center S). The information generation device 10 searches for operation manuals containing the characteristic data of the target evacuation center (evacuation center S) by referring to databases 130 for each type of disaster (database 130-1, database 130-2, database 130-3, ...). The information generation device 10 extracts operation information from the retrieved operation manuals that is associated with the characteristic data of the target evacuation center (evacuation center S). The information generation device 10 combines the extracted operation information to generate an operation manual customized to the target evacuation center (evacuation center S).

[0035] Figure 6 is a conceptual diagram showing an example of the generation of an operation manual by the information generation device in this disclosure. Figure 6 shows an example in which information used to generate the operation manual is collected from information sources other than the database 130. The information generation device 10 acquires characteristic data of the target evacuation center (evacuation center S). The information generation device 10 searches for operation manuals containing the characteristic data of the target evacuation center (evacuation center S) by referring to the database 130. The information generation device 10 extracts operation information from the retrieved operation manuals that is associated with the characteristic data of the target evacuation center (evacuation center S). The information generation device 10 also extracts operation information associated with the characteristic data of the target evacuation center (evacuation center S) by referring to information such as disaster reports and operation examples. For example, the information generation device 10 extracts operation information from information such as disaster reports and operation examples that shows what kinds of problems occurred in the operation of the evacuation center. For example, in an actual evacuation center, this may include problems related to the occupation of space among evacuees and the division of roles among evacuees. These problems may not have occurred if they had been decided before the evacuation center was opened. Therefore, the information generation device 10 generates an operation manual that includes measures to prevent problems that have occurred in actual evacuation shelters from happening again. The information generation device 10 combines the extracted operation information and measures to generate an operation manual that is customized to the target evacuation shelter (shelter S).

[0036] For example, the information generation device 10 may be configured to generate an operation manual using an LLM (Large Language Models) system (not shown). The LLM system is a system that performs processing using a large language model (not shown). A large language model (also called a model) is a deep learning model trained using a large language dataset. The LLM system uses the large language model to output text information corresponding to the content of text information composed in natural language. The LLM system may also be a model capable of inputting and outputting images and audio. For example, LLM system 1 is an external system that can be accessed via an API (Application Programming Interface). The LLM system may be configured to use a dedicated model built to perform the process of generating an operation manual. As long as it is accessible from the information generation device 10, there are no limitations on the type of large language model used by the LLM system or the location where the LLM system is located.

[0037] Figure 7 is a conceptual diagram showing an example of database updating by the information generation device in this disclosure. The information generation device 10 acquires characteristic data of the target evacuation center (evacuation center S). The information generation device 10 searches for an operation manual containing the characteristic data of the target evacuation center (evacuation center S) by referring to the database 130. The information generation device 10 extracts operation information from the retrieved operation manual that is associated with the characteristic data of the target evacuation center (evacuation center S). The information generation device 10 combines the extracted operation information to generate an operation manual customized for the target evacuation center (evacuation center S). The information generation device 10 stores the operation manual customized for the target evacuation center (evacuation center S) in the database 130.

[0038] The information generation device 10 may also be equipped with a function to edit the contents of the outputted operation manual. For example, the contents of the operation manual could be edited via a dedicated user interface. With this configuration, items appropriate to the situation at hand can be added to the operation manual. Being able to edit the operation manual allows for flexible and adaptable responses to events that occur at each evacuation center.

[0039] Figure 8 is a conceptual diagram showing an example of an operation manual generated by the information generation device in this disclosure. Figure 8 shows an example of the display of an operation manual customized for a target evacuation center (evacuation center S). The operation manual customized for evacuation center S is displayed on the screen of the terminal device 100. For example, the operation manual is displayed on the screen of the terminal device 100 in accordance with the control of the output unit 17. The operation manual contains data on the type and characteristics of the disaster. The operation manual includes multiple items. For example, the operation manual includes items such as the opening of the evacuation center, space allocation, division of roles, information gathering and transmission (coordination), food and supplies management, hygiene management, response to vulnerable persons, health management, crime prevention and safety measures, and reduction / closure of the evacuation center. For example, regarding the opening of the evacuation center, items such as the procedure for confirming the safety of the facility, the location and method of setting up the evacuee reception, and the method of creating and managing the evacuee roster are included. For example, it is possible to configure the system so that when an individual item is selected, detailed information of the selected item is displayed. These items are examples and do not limit the items that can be included in the operation manual. For example, the items included in the operation manual may be customized for each stakeholder, such as evacuees and operators. For instance, an operation manual for evacuees should preferably include comprehensive information for evacuees regarding the use of simple beds and the division of roles. Similarly, an operation manual for operators should preferably include comprehensive information for operators regarding the opening and operation of evacuation centers. Figure 8 illustrates an example of an operation manual customized for a specific evacuation center.

[0040] Figure 9 is a conceptual diagram showing an example of an operation manual generated by the information generation device in this disclosure. Figure 9 shows an example where detailed information of a selected item is displayed. Detailed information of the selected item (space allocation) is displayed as a pop-up on the screen of the terminal device 100. For example, detailed information is displayed as a pop-up on the screen of the terminal device 100 in response to the control of the output unit 17. For example, the detailed information may include information such as, "Please secure a space of 2 tatami mats per person." According to the example in Figure 9, the details of the operation manual customized for the target evacuation center can be grasped.

[0041] Figure 10 is a conceptual diagram showing an example of an operation manual generated by the information generation device in this disclosure. Figure 10 shows an example of accepting editing of the operation manual. Detailed information of the selected item (space allocation) is displayed in a pop-up on the screen of the terminal device 100. The detailed information included in the pop-up is editable. For example, the edited content of the operation manual is acquired by the acquisition unit 11. In Figure 10, the operation information (bold, underlined) "There are many people with mobility impairments, so please reduce the number of steps." has been added. Characteristic data for each evacuation center changes as time passes. According to the example in Figure 10, an operation manual customized for a target evacuation center can be updated to match the actual situation.

[0042] (operation) Next, an example of the operation of the information generation device in this disclosure will be described with reference to the drawings. The following description of the operation (information generation method) is general in nature. The details of the following operation (information generation method) are as described in the configuration described above.

[0043] Figure 11 is a flowchart illustrating an example of the operation of the information generation device in this disclosure. In describing the process according to the flowchart in Figure 11, the components of the information generation device 10 are considered the operating entities. The operating entity of the process according to the flowchart in Figure 11 (information generation process) may also be the information generation device 10. For example, the information generation process is realized by a processor executing a program stored in the memory of a computer (not shown) on which the information generation device 10 is implemented.

[0044] In Figure 11, first, the acquisition unit 11 acquires characteristic data of the target evacuation center, which is the target of the generation of the operation manual (step S11).

[0045] Next, the search unit 13 refers to the database 130 to search for existing operation manuals that correspond to the characteristics data of the target evacuation shelter (step S12).

[0046] Next, the generation unit 15 extracts operational information related to the characteristic data of the target evacuation center from the existing operational manual (step S13).

[0047] Next, the generation unit 15 generates an operation manual using the extracted operation information (step S14).

[0048] Next, the output unit 17 outputs the generated operation manual (step S15).

[0049] As described above, the information generation device of this embodiment comprises an acquisition unit, a search unit, a generation unit, and an output unit. The acquisition unit acquires characteristic data of the target evacuation center for which an operation manual is to be generated. The search unit searches for existing operation manuals corresponding to the characteristic data of the target evacuation center. The generation unit generates an operation manual for the target evacuation center using the operation information contained in the retrieved existing operation manual. The output unit outputs the generated operation manual.

[0050] The information generation device of this embodiment searches for existing operation manuals corresponding to the characteristic data of the target evacuation center. By generating an operation manual for the target evacuation center using the operation information contained in the existing operation manual, the information generation device of this embodiment can generate an operation manual customized according to the characteristics of the target evacuation center. In other words, according to this embodiment, an operation manual for an evacuation center that can be used in the event of a disaster can be automatically generated.

[0051] In one embodiment of this system, the generation unit extracts operational information from an existing operational manual that is associated with the characteristic data of the target evacuation center and related characteristic data. The generation unit then generates an operational manual for the target evacuation center using the extracted operational information. According to this embodiment, by extracting operational information that is associated with the characteristic data of the target evacuation center and related characteristic data, it is possible to create a highly effective operational manual that is optimized for the characteristics of the target evacuation center.

[0052] In one embodiment of this system, the characteristic data includes the attributes of the target evacuation shelter. The search unit searches for existing operation manuals used in evacuation shelters that have similar attributes to the target evacuation shelter. According to this embodiment, by searching for existing operation manuals used in evacuation shelters that have similar attributes to the target evacuation shelter, an operation manual that is suitable for the characteristics of the target evacuation shelter can be generated.

[0053] In one embodiment of this design, the characteristic data includes the attributes of evacuees at the target shelter. The search unit searches for existing operational manuals used at shelters with evacuee attributes similar to those of the target shelter. According to this design, by searching for operational manuals that correspond to the attributes of evacuees at the target shelter, it is possible to generate highly effective operational manuals that are well-suited to the characteristics of the evacuees.

[0054] In one embodiment of this system, the acquisition unit acquires the type of disaster that was the reason for the opening of the target evacuation center. The search unit searches for existing operational manuals used in evacuation centers of the same type of disaster. According to this embodiment, by searching for existing operational manuals used in similar disasters based on the type of disaster that was the reason for the opening of the target evacuation center, an operational manual suitable for a specific disaster situation can be generated.

[0055] In one embodiment of this system, the output unit displays the operation manual for the target evacuation center on the screen of a terminal device used by stakeholders of the target evacuation center. According to this embodiment, by displaying the operation manual for the target evacuation center on the screen of a terminal device used by stakeholders of the target evacuation center, appropriate operational information can be provided to stakeholders.

[0056] In one embodiment of this system, the output unit displays detailed information of the selected item in the operation manual for the target evacuation center, according to the item selected on the terminal device's screen. According to this embodiment, by displaying detailed information for each item in the operation manual for the target evacuation center displayed on the terminal device's screen, the system can provide the user with the operation information they wish to view.

[0057] In one embodiment of this system, the acquisition unit acquires the edited content entered via a terminal device. The generation unit reflects the acquired edited content in the operation manual for the target evacuation center. The output unit displays the edited operation manual for the target evacuation center on the screen of the terminal device. According to this embodiment, by reflecting the edited content entered via a terminal device in the operation manual, it is possible to provide an operation manual that can flexibly respond to changes in on-site conditions and new requirements.

[0058] (Second Embodiment) Next, the information generation device in the second embodiment will be described with reference to the drawings. The information generation device in this embodiment has a simplified configuration compared to the information generation device in the first embodiment. For example, the functions of the components of the information generation device in this embodiment are realized by the functions of the components of the information generation device according to the first embodiment.

[0059] (composition) Figure 12 is a block diagram showing an example of the configuration of an information generating device in this disclosure. The information generating device 20 comprises an acquisition unit 21, a search unit 23, a generation unit 25, and an output unit 27.

[0060] The acquisition unit 21 acquires characteristic data for the target evacuation center for which an operation manual is to be generated. The search unit 23 searches for existing operation manuals corresponding to the characteristic data of the target evacuation center. The generation unit 25 generates an operation manual for the target evacuation center using the operation information contained in the retrieved existing operation manual. The output unit 27 outputs the generated operation manual.

[0061] (operation) Figure 13 is a flowchart illustrating an example of the operation of the information generation device in this disclosure. In the explanation of the process according to the flowchart in Figure 13, the components of the information generation device 20 are considered the operating entities. The operating entities of the process according to the flowchart in Figure 13 may also be the information generation device 20.

[0062] In Figure 13, first, the acquisition unit 21 acquires characteristic data of the target evacuation center, which is the target of the generation of the operation manual (step S21).

[0063] The search unit 23 searches for existing operation manuals that correspond to the characteristics data of the target evacuation center (step S22).

[0064] The generation unit 25 generates an operation manual for the target evacuation center using the operation information contained in the retrieved existing operation manual (step S23).

[0065] The output unit 27 outputs the generated operation manual (step S24).

[0066] In this embodiment, an existing operation manual corresponding to the characteristics data of the target evacuation center is searched. In this embodiment, an operation manual for the target evacuation center can be generated by using the operation information contained in the existing operation manual, thereby generating an operation manual customized according to the characteristics of the target evacuation center. In other words, according to this embodiment, an operation manual for an evacuation center that can be used in the event of a disaster can be automatically generated.

[0067] (Hardware) Next, the hardware configuration for performing the control and processing described in this disclosure will be explained with reference to the drawings. Figure 14 is a block diagram showing an example of a hardware configuration for performing the control and processing described in this disclosure. Here, an information processing device 90 (computer) is shown as an example of a hardware configuration. The information processing device in Figure 14 is an example configuration for performing the control and processing described in this disclosure and does not limit the scope of this disclosure.

[0068] As shown in Figure 14, the information processing device 90 comprises a processor 91, memory 92, auxiliary storage device 93, input / output interface 95, and communication interface 96. In Figure 14, interface is abbreviated as I / F (Interface). The information processing device 90 may include at least one or more of the processor 91, memory 92, auxiliary storage device 93, input / output interface 95, and communication interface 96. The processor 91, memory 92, auxiliary storage device 93, input / output interface 95, and communication interface 96 are connected to each other via a bus 98 so that they can communicate data. In addition, the processor 91, memory 92, auxiliary storage device 93, and input / output interface 95 are connected to a network such as the Internet or an intranet via the communication interface 96.

[0069] The processor 91 loads a program (instruction) stored in an auxiliary storage device 93 or the like into memory 92. For example, the program is a software program for executing the control and processing described in this disclosure. The processor 91 executes the program loaded into memory 92. By executing the program, the processor 91 performs the control and processing described in this disclosure. The processor 91 may be composed of a single piece of hardware or multiple pieces of hardware.

[0070] Memory 92 is a storage device having an area where programs are deployed. The processor 91 deploys programs stored in auxiliary storage devices 93, etc., into memory 92. Memory 92 can be implemented using volatile memory such as DRAM (Dynamic Random Access Memory). Alternatively, non-volatile memory such as MRAM (Magnetoresistive Random Access Memory) may be used as memory 92. Memory 92 may be composed of a single piece of hardware or multiple pieces of hardware.

[0071] The auxiliary storage device 93 stores various data, such as programs. For example, the auxiliary storage device 93 can be implemented by a local disk such as a hard disk or flash memory. The auxiliary storage device 93 may be configured by a single piece of hardware or by multiple pieces of hardware. The auxiliary storage device 93 may also be configured as external hardware. It is also possible to configure the system to store various data in memory 92 and omit the auxiliary storage device 93.

[0072] The input / output interface 95 is an interface for connecting the information processing device 90 to peripheral devices based on standards and specifications. The communication interface 96 is an interface for connecting to external systems and devices via a network such as the Internet or an intranet, based on standards and specifications. The input / output interface 95 may be composed of a single piece of hardware or multiple pieces of hardware. The input / output interface 95 and the communication interface 96 may be common as interfaces for connecting to external devices.

[0073] The information processing device 90 may be connected to input devices such as a keyboard, mouse, or touch panel, as needed. These input devices are used to input information and settings. When a touch panel is used as an input device, the screen with touch panel functionality serves as the interface. The processor 91 and the input devices are connected via an input / output interface 95.

[0074] The information processing device 90 may be equipped with a display device for displaying information. If a display device is provided, the information processing device 90 is equipped with a display control device (not shown) for controlling the display of the display device. The information processing device 90 and the display device are connected via an input / output interface 95.

[0075] The information processing device 90 may be equipped with a drive device. The drive device mediates between the processor 91 and the recording medium (program recording medium) by reading data and programs stored on the recording medium and writing the processing results of the information processing device 90 to the recording medium. The information processing device 90 and the drive device are connected via an input / output interface 95.

[0076] The above is an example of a hardware configuration that enables the control and processing described in this disclosure. The hardware configuration in Figure 14 is an example of a hardware configuration that executes the control and processing described in this disclosure, and does not limit the scope of this disclosure. Programs that cause a computer to execute the control and processing described in this disclosure are also included in the scope of this disclosure.

[0077] A program recording medium that stores a program for performing the processing in this embodiment is also included in the scope of the present invention. For example, the program recording medium is a computer-readable, non-transient recording medium. The recording medium can be implemented as an optical recording medium such as a CD (Compact Disc) or DVD (Digital Versatile Disc). The recording medium may also be implemented as a semiconductor recording medium such as a USB (Universal Serial Bus) memory or an SD (Secure Digital) card. Furthermore, the recording medium may be implemented as a magnetic recording medium such as a flexible disk, or other recording media.

[0078] The components in this disclosure may be combined in any way. The components in this disclosure may be implemented by software. The components in this disclosure may be implemented by circuitry.

[0079] Although the present disclosure has been described above with reference to embodiments, the present disclosure is not limited to the embodiments described above. Various modifications to the structure and details of the present disclosure can be made as can be understood by those skilled in the art within the scope of the present disclosure. Furthermore, each embodiment can be combined with other embodiments as appropriate.

[0080] Some or all of the above embodiments may also be described as follows, but are not limited to the following. In the following appendices, the dependents of each category may also be dependent on other categories. The descriptions included in the following appendices are significant as grounds for amendment. (Note 1) An acquisition unit that acquires characteristic data of the target evacuation shelters for which the operation manual is to be generated, A search unit that searches for existing operation manuals corresponding to the characteristic data of the target evacuation shelter, A generation unit that generates an operation manual for the target evacuation center using the operation information contained in the existing operation manual that was searched, An information generation device comprising: an output unit that outputs the generated operation manual for the target evacuation center. (Note 2) The generating unit is From the existing operation manual, extract the characteristic data of the target evacuation center and the operation information associated with the characteristic data, An information generation device as described in Appendix 1, which generates an operation manual for the target evacuation center using the extracted operational information. (Note 3) The characteristic data includes the attributes of the target evacuation shelter, The aforementioned search unit, An information generation device as described in Appendix 1, which searches for existing operation manuals used in evacuation shelters with attributes similar to those of the aforementioned target evacuation shelters. (Note 4) The characteristic data includes the attributes of the evacuees at the target shelter. The aforementioned search unit, An information generating device as described in Appendix 1, which searches for existing operational manuals used in evacuation shelters where the attributes of the evacuees are similar to those of the target evacuation shelter. (Note 5) The acquisition unit is, The type of disaster for which the aforementioned evacuation shelter was opened is obtained, The aforementioned search unit, An information generating device as described in Appendix 1, which searches for the existing operational manuals used in evacuation shelters of the same type of disaster. (Note 6) The output unit is, An information generating device according to any one of the appendices 1 to 5, which displays the operation manual for the aforementioned evacuation shelter on the screen of a terminal device used by a stakeholder of the aforementioned evacuation shelter. (Note 7) The output unit is, An information generating device as described in Appendix 6, which displays detailed information of the selected item in accordance with the selection of an item included in the operation manual for the target evacuation center displayed on the screen of the terminal device. (Note 8) The acquisition unit is, The edited content is acquired via the aforementioned terminal device. The generating unit is The acquired editing content is reflected in the operation manual for the aforementioned evacuation center. The output unit is, An information generation device as described in Appendix 6, which displays the edited operation manual for the target evacuation center on the screen of the terminal device. (Note 9) Computers We obtain characteristic data for the target evacuation shelters that are the subject of the operation manual generation, Search for existing operational manuals corresponding to the characteristic data of the aforementioned target evacuation shelters, Using the operational information contained in the existing operational manuals that were found, an operational manual for the target evacuation center is generated. Information generation method for outputting the generated operation manual. (Note 10) On the computer, The process involves obtaining characteristic data for the target evacuation shelters that are the subject of the operation manual, A process to search for existing operation manuals corresponding to the characteristic data of the target evacuation shelter, A process to generate an operation manual for the target evacuation center using the operation information contained in the existing operation manual that was found through a search, A program that performs the process of outputting the generated operation manual. Furthermore, some or all of the configurations described in Appendices 2 to 8, which are subordinate to Appendice 1 above, may also be subordinate to Appendices 9 and 10 in the same way as those described in Appendices 2 to 8. Moreover, not limited to Appendices 1, 9, and 10, some or all of the configurations described as appendices may also be subordinate to various hardware, software, various recording means for recording software, or systems, without departing from the embodiments described above. [Explanation of symbols]

[0081] 10, 20 Information generation device 11, 21 Acquisition Department 13, 23 Search section 15, 25 Generation part 17, 27 Output section 130 Databases

Claims

1. An acquisition unit that acquires characteristic data of the target evacuation shelters for which the operation manual is to be generated, A search unit that searches for existing operation manuals corresponding to the characteristic data of the target evacuation shelter, A generation unit that generates an operation manual for the target evacuation center using the operation information contained in the existing operation manual that was searched, An information generation device comprising: an output unit that outputs the generated operation manual for the target evacuation center.

2. The generating unit is From the existing operation manual, extract the characteristic data of the target evacuation center and the operation information associated with the characteristic data, The information generation device according to claim 1, which generates an operation manual for the target evacuation center using the extracted operation information.

3. The characteristic data includes the attributes of the target evacuation shelter, The aforementioned search unit, The information generating device according to claim 1, which searches for existing operation manuals used in evacuation shelters with attributes similar to those of the target evacuation shelters.

4. The characteristic data includes the attributes of the evacuees at the target shelter. The aforementioned search unit, The information generating device according to claim 1, which searches for existing operation manuals used in evacuation shelters where the attributes of the evacuees are similar to those of the target evacuation shelter.

5. The acquisition unit is, The type of disaster for which the aforementioned evacuation shelter was opened is obtained, The aforementioned search unit, The information generating device according to claim 1, which searches for existing operation manuals used in evacuation shelters of the same type of disaster.

6. The output unit is, An information generating device according to any one of claims 1 to 5, which displays the operation manual for the target evacuation center on the screen of a terminal device used by a stakeholder of the target evacuation center.

7. The output unit is, The information generating device according to claim 6, which displays detailed information of a selected item in accordance with the selection of an item included in the operation manual for the target evacuation center displayed on the screen of the terminal device.

8. The acquisition unit is, The edited content is acquired via the aforementioned terminal device. The generating unit is The acquired editing content is reflected in the operation manual for the aforementioned evacuation center. The output unit is, The information generating device according to claim 6, which displays the edited operation manual for the target evacuation center on the screen of the terminal device.

9. Computers We obtain characteristic data for the target evacuation shelters that are the subject of the operation manual generation, Search for existing operational manuals corresponding to the characteristic data of the aforementioned target evacuation shelters, Using the operational information contained in the existing operational manuals that were found, an operational manual for the target evacuation center is generated. Information generation method for outputting the generated operation manual.

10. On the computer, The process involves obtaining characteristic data for the target evacuation shelters that are the subject of the operation manual, A process to search for existing operation manuals corresponding to the characteristic data of the target evacuation shelter, A process to generate an operation manual for the target evacuation center using the operation information contained in the existing operation manual that was found through a search, A program that performs the process of outputting the generated operation manual.

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