Information processing device

Abstract

To present an appropriate factory capable of adding a post-fitting item.SOLUTION: An information processing device comprises a control unit which performs processing for: acquiring a request for adding an item to a vehicle; acquiring first information, which is information according to whether the vehicle has a structure for adding an item; determining a factory which provides a service for adding an item to the vehicle on the basis of the first information and information on the item; and outputting information on the factory.SELECTED DRAWING: Figure 6

Description

[Technical Field]

[0001] The present disclosure relates to an information processing device. [Background technology]

[0002] It is disclosed that by integrating the device that detects following vehicles with the GPS unit, complicated wiring work is no longer necessary, and the user can easily install and use the device by simply attaching it to the rear window inside the vehicle and inserting the car plug into the power socket (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2022-151444 Summary of the Invention [Problem to be solved by the invention]

[0004] The purpose of this disclosure is to provide a suitable factory where retrofit items can be added. [Means for solving the problem]

[0005] One aspect of the present disclosure is Obtaining a request to add an item to a vehicle; acquiring first information corresponding to whether the vehicle has a structure for adding the item; determining a factory that provides a service to add the item to the vehicle based on the first information and information about the item; outputting information about the factory; The information processing device is provided with a control unit that executes the above.

[0006] Other aspects of the present disclosure are an information processing method in which a computer executes processing in the above-mentioned information processing device, a program for causing a computer to execute processing in the above-mentioned information processing device, and a storage medium on which this program is non-temporarily stored. [Effects of the Invention]

[0007] According to the present disclosure, it is possible to present an appropriate factory where an add-on item can be added. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a diagram illustrating a schematic configuration of a system according to an embodiment. [Figure 2] FIG. 2 is a block diagram illustrating an example of the configuration of each of a user terminal, a center server, and a work factory server that constitute the system according to the embodiment. [Figure 3] FIG. 2 is a diagram illustrating an example of the functional configuration of a center server. [Figure 4] 3 is a diagram illustrating an example of the table configuration of a vehicle information DB and an item information DB. FIG. [Figure 5] FIG. 2 is a diagram illustrating an example of a table configuration of a factory information DB. [Figure 6] 10 is a flowchart of processing in a center server according to the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0009] There is a technology for adding functions or parts (hereinafter also referred to as items) to a vehicle after the fact. For example, a vehicle may be retrofitted with a blind spot monitor (BMS) that detects vehicles approaching from behind. In this case, a sensor must be added to the rear of the vehicle. Furthermore, a wire harness with a connector that connects to the sensor is required to transmit the sensor's output to the control unit (ECU). If the existing wire harness does not have a connector, the wire harness must be replaced. Replacing the wire harness requires the removal of interior components, which increases the time required for the work. Furthermore, adding a sensor may require drilling holes in the vehicle to install the sensor itself, or installing a bracket to secure the connector connected to the sensor. These tasks also require time.

[0010] To address this issue, it is conceivable to pre-install a wire harness having a connector for connecting to a sensor, for example, to facilitate the installation of an after-market component. This would allow the after-market component to be easily installed, for example, at a factory attached to an automobile dealership. On the other hand, if a wire harness compatible with the after-market component is not installed on the vehicle, drilling, welding, sheet metal work, etc. may be required on the vehicle body, and the vehicle must be brought to a factory capable of performing more advanced work. Therefore, since the factory that performs the work of adding the component may differ depending on the vehicle, it may be difficult to determine which factory should perform the work.

[0011] Therefore, an information processing device that is one aspect of the present disclosure includes a control unit that performs the following operations: acquiring a request to add an item to a vehicle; acquiring first information that is information depending on whether the vehicle has a structure for adding the item; determining a factory that provides a service to add the item to the vehicle based on the first information and information about the item; and outputting information about the factory.

[0012] An item is a device, part, or system that can be retrofitted to a vehicle. A request to add an item to a vehicle is transmitted, for example, from a user's terminal. This user's terminal may be a terminal of the vehicle owner or a terminal of an automobile dealership or the like. The information regarding whether the vehicle has a structure for adding an item, included in the first information, is information regarding whether the vehicle has a structure designed for adding an item. This structure includes information regarding whether a wire harness connectable to an item is installed in the vehicle. If such a wire harness is installed in advance in the vehicle, it can be said that the vehicle has a structure designed for retrofitting an item. Furthermore, for example, information regarding whether a hole for installing a part is drilled in the vehicle can also be included in the information regarding whether the vehicle has a structure for adding an item. The information regarding whether the vehicle has a structure for adding an item may be information linked to, for example, a vehicle identification number, a vehicle model, a vehicle grade, a vehicle model, or the like.

[0013] The control unit then determines a factory that offers a service to add an item to the vehicle. The factory that offers the service to add an item to the vehicle is a factory that installs the item on the vehicle on behalf of the user. Here, it is conceivable that the factories that can add the item may differ depending on whether the vehicle has a structure for adding an item or not. It is also conceivable that the factories that can add the item may differ depending on the item to be added. Therefore, the control unit determines an appropriate factory based on the first information and information about the item. Furthermore, the control unit outputs information about the determined factory. The factory can be notified to the user by outputting the information about the factory to, for example, the user's terminal. Furthermore, the information about the factory may be output to request that the item be ordered so that the item to be added can be delivered to the factory.

[0014] Hereinafter, embodiments of the present disclosure will be described with reference to the accompanying drawings. The present disclosure is not limited to the configurations of the embodiments. The following embodiments can be combined as much as possible.

[0015] First Embodiment FIG. 1 is a diagram illustrating a schematic configuration of a system 1 according to an embodiment. In the example of FIG. 1, the system 1 includes a terminal 20 of a user of a vehicle 10 (hereinafter referred to as the user terminal 20), a center server 30, and a factory server 40. The vehicle 10 is equipped with an in-vehicle device 100. Items can be added to the vehicle 10. For example, when adding a blind spot monitor (BSM), a sensor 101 is retrofitted. The BSM is a system that detects the approach of another vehicle from behind and assists the user in making decisions when changing lanes. In this case, the sensor 101 is, for example, a radar sensor. The sensor 101 is connected to the in-vehicle device 100 via a wire harness 102. The in-vehicle device 100 controls the vehicle 10 and the BSM by executing installed software. The user terminal 20 is a terminal used by a user associated with the vehicle 10.

[0016] The center server 30 accepts a request to add an item to the vehicle 10 from the user terminal 20. Then, the center server 30 determines a factory that provides a service to add an item to the vehicle 10 based on the structure and items of the vehicle 10. This factory is a factory that performs the work of adding the item. The center server 30 also outputs a command to display the determined factory on the user terminal 20, orders parts so that they are sent to the determined factory, and reserves the determined factory for use by the user. The factory server 40 is a server that manages factories (also called work factories) that perform the work of adding items. Note that there may be multiple work factories. A factory server 40 may be located for each work factory. The factory server 40 manages available work time and accepts reservations for the work of adding items.

[0017] Here, the work of adding items in this disclosure will be described. For example, a blind spot monitor (BSM), safety features, a parking support brake (PKSB), a panoramic view monitor (PVM), a steering heater, seat upholstery, and the like can be retrofitted or replaced in the vehicle 10. As described above, the BSM is a system that detects the approach of other vehicles from behind and assists the user in making decisions when changing lanes. To add the BSM function to the vehicle 10, a sensor 101 and a wire harness 102 having a connector connectable to the sensor 101 are required. Also, the side mirrors, bumpers, and the like must be replaced with BSM-compatible ones. A bracket may be required for installing the sensor 101 or the connector connected to the sensor 101. The safety feature is a package that includes, for example, a front cross traffic alert (FCTA), a lane change assist (LCA), and emergency steering assistance. The FCTA is a function that detects vehicles approaching from the left and right when entering an intersection, etc. The LCA is a function that assists in steering when changing lanes and monitoring the vehicle ahead. To add a safety function, it is necessary to add a sensor, replace the steering, etc., and furthermore, a wire harness 102 corresponding to these parts is required.

[0018] PKSB is a system that issues an alarm and activates collision mitigation brake control when it detects an object to be activated while driving at low speeds, such as when parking. To add the PKSB function, a rear camera and a corresponding wire harness 102 are required. PVM is a function that connects images from cameras attached to the front, rear, left, and right sides of the vehicle 10 to generate an image of the vehicle's surroundings and display it on a display. To add the PVM function, a camera and a control unit (ECU) must be added, and the front grille and side mirrors must be replaced. In addition, wire harnesses 102 corresponding to these parts are required.

[0019] A steering heater is a function that warms the steering wheel. To add the steering heater function, it is necessary to replace the steering wheel and add a switch. In addition, a wire harness 102 corresponding to these parts is required. Regarding the seat upholstery, it may be possible to replace it with high-quality fabric and add a seat heater, for example. Replacing it with high-quality fabric means changing the seat upholstery to a more luxurious one. A seat heater is a function that warms the seat upholstery. In order to add the steering heater function, it is necessary to replace the seat and the air conditioner control device. In addition, a wire harness 102 corresponding to these parts is required.

[0020] It is conceivable to design the vehicle 10 in advance so that such items can be easily added. For example, because replacing the wire harness 102 after the fact is time-consuming, it is conceivable to pre-install a wire harness 102 corresponding to the item or pre-drill holes for mounting a sensor. In this way, the item can be added with a relatively simple process. On the other hand, there may be vehicles that are not designed in this way. For example, if an item has not been developed at the time of manufacturing the vehicle 10, it is difficult to pre-install a wire harness 102 corresponding to the item. In such cases, adding the item requires time-consuming work, so the item needs to be installed at a factory with appropriate equipment. In other words, the factory where the work to add the item is performed may differ between a vehicle that is designed to accommodate the item and a vehicle that is not. Therefore, the center server 30 determines the factory where the work will be performed depending on the vehicle 10 and the item.

[0021] The user terminal 20, the center server 30, and the factory server 40 are interconnected by a network N1. The network N1 is, for example, a global public communication network such as the Internet, and may be a wide area network (WAN) or other communication network. The network N1 may also include a telephone communication network such as a mobile phone network, or a wireless communication network such as Wi-Fi (registered trademark). While FIG. 1 illustrates one vehicle 10 and one user terminal 20 as an example, there may be a plurality of vehicles 10 and a plurality of user terminals 20.

[0022] The hardware configuration and functional configuration of the user terminal 20, the center server 30, and the factory server 40 will be described with reference to Fig. 2. Fig. 2 is a block diagram schematically showing an example of the configuration of each of the user terminal 20, the center server 30, and the factory server 40 that constitute the system 1 according to the embodiment.

[0023] The center server 30 has a computer configuration. The center server 30 has a processor 31, a main memory unit 32, an auxiliary memory unit 33, and a communication unit 34. These are connected to each other by a bus. The processor 31 is an example of a control unit.

[0024] The processor 31 is a CPU (Central Processing Unit), a DSP (Digital Signal Processor), etc. The processor 31 controls the center server 30 and performs various information processing. The main memory 32 is a RAM (Random Access Memory), a ROM (Read Only Memory), etc. The auxiliary memory 33 is an EPROM (Erasable Programmable ROM), a hard disk drive, etc. Hard disk drives (HDDs), removable media, etc. The auxiliary storage unit 33 stores an operating system (OS), various programs, various tables, etc. The processor 31 loads the programs stored in the auxiliary storage unit 33 into a working area of ​​the main storage unit 32 and executes them, and each component unit, etc. is controlled through the execution of these programs. In this way, the center server 30 realizes functions that meet predetermined purposes. The main storage unit 32 and the auxiliary storage unit 33 are computer-readable recording media.

[0025] The communication unit 34 is a means for communicating with the user terminal 20 and the factory server 40 via the network N1. The communication unit 34 is, for example, a LAN (Local Area Network) interface board or a wireless communication circuit for wireless communication. The LAN interface board and the wireless communication circuit are connected to the network N1.

[0026] The factory server 40 has a computer configuration. The factory server 40 has a processor 41, a main memory unit 42, an auxiliary memory unit 43, and a communication unit 44, which are interconnected by a bus. The processor 41, the main memory unit 42, the auxiliary memory unit 43, and the communication unit 44 are similar to the processor 31, the main memory unit 32, the auxiliary memory unit 33, and the communication unit 34 of the center server 30, so a description thereof will be omitted.

[0027] Next, the user terminal 20 will be described. The user terminal 20 is a small computer such as a smartphone, a mobile phone, a tablet terminal, a personal information terminal, a wearable computer (such as a smart watch), or a personal computer (PC). The user terminal 20 has a processor 21, a main memory unit 22, an auxiliary memory unit 23, an input unit 24, a display 25, and a communication unit 26. These are interconnected by a bus. The processor 21, the main memory unit 22, and the auxiliary memory unit 23 are similar to the processor 31, the main memory unit 32, and the auxiliary memory unit 33 of the center server 30, and therefore their description will be omitted.

[0028] The input unit 24 is a means for accepting input operations performed by the user, and is, for example, a touch panel, a mouse, a keyboard, or a push button. The display 25 is a means for presenting information to the user, and is, for example, an LCD (Liquid Crystal Display) or an EL (Electroluminescence) panel. The input unit 24 and the display 25 are The communication unit 26 is a circuit that communicates with the center server 30, for example.

[0029] Next, the functions of the center server 30 will be described. Fig. 3 is a diagram illustrating an example of the functional configuration of the center server 30. The center server 30 includes a control unit 300 and a storage unit 310 as functional components. The processor 31 of the center server 30 executes the processing of the control unit 300 using a computer program stored in the main storage unit 32. The storage unit 310 is configured to include the main storage unit 32 and an auxiliary storage unit 33. The storage unit 310 stores databases such as a vehicle information DB 311, an item information DB 312, and a factory information DB 313.

[0030] The control unit 300 interacts with the user terminal 20 to receive a request to add an item to the vehicle 10. The control unit 300 may generate a user interface screen for interacting with the user terminal 20. The user interface screen may be generated using a built-in web server or the like. In this embodiment, the control unit 300 generates and provides a list of products including items compatible with the vehicle 10, for example, based on the identifier (vehicle ID) of the vehicle 10 received from the user terminal 20. Then, the control unit 300 receives a request to add the item specified by the user terminal 20.

[0031] Here, the configuration of the vehicle information stored in the vehicle information DB 311 and the item information stored in the item information DB 312 will be described with reference to FIG. 4. FIG. 4 is a diagram illustrating an example of the table configuration of the vehicle information DB 311 and the item information DB 312. The vehicle information table of the vehicle information DB 311 has fields for a vehicle ID, a user ID, and a vehicle number. Information (vehicle ID) that can identify a vehicle is input into the vehicle ID field. A vehicle ID is assigned to each vehicle 10 in advance. The user ID field is used to input the user ID of the vehicle 10. Information (user ID) that can identify a user linked to the vehicle 10, such as a user, is input. The user ID may be information that can identify the user terminal 20. Information related to the vehicle identification number of the vehicle 10 is input in the vehicle identification number field. Since the vehicle identification number is a number unique to a vehicle, the vehicle identification number may be used as the vehicle ID. Instead of the vehicle identification number, information related to items that can be added to the vehicle 10, such as the model, grade, and year of the vehicle 10, may be stored.

[0032] The item information table of the item information DB 312 has fields for the vehicle identification number, BSM, safety features, PKSB, PVM, heater, and seat. The vehicle identification number field of the item information DB 312 is entered with information corresponding to the vehicle identification number field of the vehicle information DB 311. The BSM, safety features, PKSB, PVM, heater, and seat fields are entered with information corresponding to whether or not the vehicle has a structure for adding the respective items. If the vehicle has a structure for adding items, a number beginning with "P" is entered. If the vehicle does not have a structure for adding items but can retrofit items, a number beginning with "S" is entered. If the vehicle does not have a structure for adding items and cannot retrofit items, the field is left blank. The numbers entered in each field are used, for example, when ordering parts required for adding an item. If a number beginning with "P" is entered, it indicates that a wire harness 102 corresponding to the item is installed in the vehicle 10. Therefore, in this case, adding an item does not require replacing the wire harness 102. On the other hand, if a number beginning with "S" is entered, it indicates that the wire harness 102 corresponding to the item is not installed in the vehicle 10. In this case, the wire harness 102 needs to be replaced. Note that the information stored in the item information DB 312 is an example of first information.

[0033] Furthermore, the control unit 300 determines whether or not the vehicle is equipped with a wire harness 102 to which the specified item can be added, based on the vehicle ID and the specified item. At this time, the control unit 300 makes this determination by referring to the vehicle information stored in the vehicle information DB 311 and the item information stored in the item information DB 312. Then, based on the determination result, the control unit 300 determines a factory where the work to add the item will be performed. The relationship between the determination result and the factory where the work to add the item will be performed is stored in the factory information DB 313.

[0034] FIG. 5 is a diagram illustrating an example of a table configuration of the factory information DB 313. The factory information table of the factory information DB 313 has fields for item, first factory, and second factory. The item field is used to input information corresponding to each item in the item information DB 312. The first factory field is used to input information about a factory that can install an item when the vehicle 10 already has a structure corresponding to the item in each record. For example, information for identifying a factory that can install an item in a vehicle 10 that has a structure that allows the addition of an after-market item is input. This information may include information such as the name, address, and telephone number of the factory. The first factory is selected when an item can be added to the vehicle 10 with a relatively simple procedure. On the other hand, the second factory field is used to input information about a factory that can install an item when the vehicle 10 does not have a structure that corresponds to the item in each record. For example, information for identifying a factory that can install an item in a vehicle 10 that does not have a structure that allows the addition of an after-market item is input. This information may include information such as the name, address, and telephone number of the factory. The second factory is a factory that is selected when a relatively advanced operation is required when adding an item to the vehicle 10. The factory information DB 313 may have a factory information table for each vehicle body number.

[0035] The control unit 300 may also reserve a factory where an item is to be added. The control unit 300 inquires of the factory server 40 about the date and time when the reservation is possible, that is, the date and time when the work is possible. Then, when the control unit 300 acquires the available reservation dates and times, it transmits the available reservation dates and times to the user terminal 20 and prompts the user to select a date and time. When a date and time is specified from the user terminal 20, the control unit 300 makes a reservation for the work with the factory server 40.

[0036] Furthermore, in response to a reservation of work, the control unit 300 may order parts so that the parts required to add the item are sent to the reserved factory. These parts are associated with the numbers stored in the item information DB 312 and stored in the auxiliary storage unit 33.

[0037] Next, the functions of the user terminal 20 will be described. The user terminal 20 has a control unit as a functional component. The processor 21 of the user terminal 20 executes the processing of the control unit by a computer program stored in the main memory unit 22. An application program (hereinafter referred to as an app) for making a request to add an item is installed in the user terminal 20.

[0038] The control unit of the user terminal 20 generates data for making a request to add an item in accordance with an input to the input unit 24 of the user terminal 20. This data includes, for example, a vehicle ID, a user ID, and the item to be added. For example, when a user starts an app installed on the user terminal 20 and inputs the vehicle ID, the user ID, and the item, a request for adding the item is generated and transmitted to the center server 30. Note that the items that can be added according to the vehicle ID may be obtained from the center server 30 and displayed on the display 25. Then, the control unit may generate a request to add the item tapped by the user.

[0039] Next, the processing in the center server 30 will be described. FIG. 6 is a flowchart of the processing in the center server 30 according to the embodiment. The processing shown in FIG. 6 is executed at predetermined time intervals in the center server 30. Note that the description will be given assuming that the necessary information has already been stored in each database. Also, this routine is based on the premise that items that are left blank in the item information DB 312 cannot be selected on the user terminal 20.

[0040] In step S101, the control unit 300 determines whether or not a request for adding an item has been made from the user terminal 20. If the determination in step S101 is affirmative, the process proceeds to step S102, and if the determination is negative, the control unit 300 ends this routine.

[0041] In step S102, the control unit 300 acquires vehicle information from the vehicle information DB 311. The control unit 300 acquires vehicle information from the vehicle information DB 311 based on the vehicle ID or user ID included in the request from the user terminal 20. More specifically, the control unit 300 acquires the vehicle identification number of the vehicle 10. Alternatively, information related to the vehicle identification number may be transmitted from the user terminal 20. In this case, the vehicle information DB 311 can be omitted.

[0042] In step S103, the control unit 300 determines whether the vehicle 10 has a structure that allows items to be added (hereinafter also referred to as an item addition structure). The control unit 300 accesses the item information DB 312 and determines whether a product number beginning with "P" is entered in the field for the specified item in the record for the corresponding vehicle identification number. If the determination in step S103 is affirmative, the process proceeds to step S104, and if the determination is negative, the process proceeds to step S106.

[0043] In step S104, the control unit 300 determines the work factory as the first factory. The control unit 300 refers to the factory information DB 313 and checks the record corresponding to the specified item. In step S105, the control unit 300 obtains information about available reservation dates and times by inquiring about available reservation dates and times from the factory server 40 corresponding to the first factory.

[0044] Meanwhile, in step S106, the control unit 300 determines the second factory as the work factory. The control unit 300 references the factory information DB 313 and acquires information stored in the second factory field in the record corresponding to the specified item. In step S107, the control unit 300 acquires information regarding available reservation dates and times by inquiring about available reservation dates and times from the factory server 40 corresponding to the second factory.

[0045] In step S108, the control unit 300 notifies the user terminal 20 of the available reservation dates and times. At this time, the control unit 300 may generate and transmit a command to display a list of available reservation dates and times on the display 25 of the user terminal 20. Next, in step S109, the control unit 300 acquires the reservation date and time from the user terminal 20. The user terminal 20 acquires the date and time tapped by the user from the available reservation dates and times displayed on the display 25. The processor 21 of the user terminal 20 transmits information related to the acquired date and time to the center server 30.

[0046] In step S110, the control unit 300 executes a reservation process to reserve a work factory for the acquired reservation date and time. In the reservation process, information regarding the reservation date and time, vehicle ID, user ID, items to be added, etc. is sent to the factory server 40 to perform the reservation process. At this time, information regarding the user's name, telephone number, email address, etc. linked to the user ID may also be sent. Note that reserving a work factory is not required. For example, the user may reserve a work factory via the user terminal 20.

[0047] In step S111, the control unit 300 outputs information about the work factory for which the reservation has been completed to the user terminal 20. At this time, information about the work factory, such as the name, address, and telephone number of the factory, may be transmitted to the user terminal 20. Information about the reservation date and time, the fee to be paid, and the like may also be output. Furthermore, when the user makes the reservation himself / herself as described above, only information about the work factory may be output. The control unit 300 may also transmit a command to the user terminal 20 to display this information on the display 25 of the user terminal 20. Then, in step S112, the control unit 300 outputs the work factory information to a terminal that manages parts, thereby ordering parts corresponding to the items. Parts corresponding to the items are linked, for example, to numbers stored in the item information DB 312. The terminal that manages the parts may be a terminal of a parts manufacturer. Note that ordering parts is not required. For example, the factory server 40 may order parts in response to the reservation.

[0048] As described above, according to this embodiment, a factory that provides a service to add an item to the vehicle 10 can be determined depending on whether the vehicle 10 has a structure corresponding to the item. Therefore, an appropriate factory that can add an add-on item can be presented. In this way, the user can be notified of the factory that will perform the work, making it easier for the user to go to that factory. In addition, the factory that will perform the work is automatically reserved, so the user does not need to make a separate reservation. In addition, parts related to the item are delivered to the factory that will perform the work, so the worker or user does not need to separately order the parts.

[0049] <Other embodiments> The above-described embodiment is merely an example, and the present disclosure may be modified as appropriate within the scope of the present disclosure. The processes and means described in the present disclosure may be freely combined and implemented as long as no technical contradiction occurs.

[0050] Furthermore, a process described as being performed by one device may be shared and executed by multiple devices. Alternatively, a process described as being performed by different devices may be executed by a single device. In a computer system, the hardware configuration (server configuration) by which each function is realized can be flexibly changed. For example, the center server 30 may have some or all of the functions of the factory server 40. For example, the factory server 40 may have some or all of the functions of the center server 30. Furthermore, the vehicle 10 may have some or all of the functions of the user terminal 20.

[0051] The present disclosure can also be realized by providing a computer program implementing the functions described in the above embodiments to a computer, and having one or more processors in the computer read and execute the program. Such a computer program may be provided to the computer via a non-transitory computer-readable storage medium connectable to the computer's system bus or via a network. Non-transitory computer-readable storage media include, for example, any type of disk, such as a magnetic disk (e.g., a floppy disk, a hard disk drive (HDD), etc.), an optical disk (e.g., a CD-ROM, a DVD disk, a Blu-ray disk), a read-only memory (ROM), a random-access memory (RAM), an EPROM, an EEPROM, a magnetic card, a flash memory, an optical card, or any type of medium suitable for storing electronic instructions. [Explanation of symbols]

[0052] 1 System 10 vehicles 20 User terminal 30 Center Server 31 processors 32 Main memory 33 Auxiliary storage section 34 Communications Department 40 Work Factory Server 102 Wire harness

Claims

1. Obtaining a request to add an item to a vehicle; acquiring first information corresponding to whether the vehicle has a structure for adding the item; determining a factory that provides a service to add the item to the vehicle based on the first information and information about the item; outputting information about the factory; a control unit that executes the the information according to whether the vehicle has a structure for adding the item includes information regarding whether a wire harness connectable to the item is attached to the vehicle; Information processing device.

2. the control unit orders parts related to the item so that the item will be delivered to the factory; The information processing device according to claim 1 .

3. the control unit transmits a command to display information about the factory on a display of a terminal of the user of the vehicle. The information processing device according to claim 1 .

4. the control unit acquires information about available reservation dates and times for the factory, and reserves a date and time designated by a user from among the available reservation dates and times. The information processing device according to claim 1 .

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