System for amusement facilities

Abstract

To provide a game parlor system for appropriately delivering products without interfering with a game.SOLUTION: A game parlor system 1 includes a mobile terminal 5 that serves as an ordering terminal for a player to order products, a delivery robot 6 that delivers the products, a game management server 12 that manages the game status of the player at each game machine 2, and a delivery management terminal 13 that controls the operation of the delivery robot 6. The delivery management terminal 13 receives game information indicating the game status of the player at the delivery destination from the game management server 12, and controls the operation of the delivery robot 6 on the basis of the game information.SELECTED DRAWING: Figure 1

Description

【Technical Field】 【0001】 The present invention relates to a system for a gaming hall. 【Background Art】 【0002】 Conventionally, as described in Patent Document 1 below, for example, a system has been adopted in which a player during a game can order products such as drinks and cigarettes while sitting on a seat. By introducing such a system, players can obtain desired products while playing games, so an effect of increasing the operating rate of gaming machines can be expected. 【0003】 By the way, in many of today's gaming halls, infection prevention measures during the COVID-19 pandemic, solving labor shortages, reducing labor costs, etc. have become management issues. For example, in the food and beverage industry such as restaurants and cafes, for the purpose of solving similar problems, so-called food delivery robots for delivering ordered dishes to the table have been proposed (see, for example, Patent Document 2 below). 【Prior Art Documents】 【Patent Documents】 【0004】 【Patent Document 1】 Japanese Patent No. 5466847 【Patent Document 2】 Japanese Unexamined Patent Application Publication No. 2019-153070 【Summary of the Invention】 【Problems to be Solved by the Invention】 【0005】 If a robot that delivers products to a player during a game is introduced into a gaming hall, an effect can be expected for problems such as infection prevention measures, solving labor shortages, and reducing labor costs. On the other hand, whether products can be delivered without disturbing the game becomes a problem. 【0006】 The present invention has been made in view of the above-mentioned conventional problems, and aims to provide a system for a gaming hall for appropriately delivering products so as not to interfere with the game. [Means for solving the problem] 【0007】 The present invention relates to a game arcade system comprising: an order terminal for players to order goods; a delivery robot for delivering goods; a game management means for managing the game status of players at each game machine; and a delivery management terminal for controlling the operation of the delivery robot. The delivery management terminal in this game arcade system is configured to receive game information from the game management means indicating the game status of the player at the delivery destination, and to control the operation of the delivery robot based on that game information. 【0008】 In the amusement arcade system of the present invention, the operation of the delivery robot can be controlled according to the game status of the player at the delivery destination, making it possible to prevent the delivery of goods at times that would interfere with gameplay. [Brief explanation of the drawing] 【0009】 [Figure 1] An explanatory diagram showing the configuration of a gaming arcade system. [Figure 2] A front view showing the combination of a gaming machine and a scoring device. [Figure 3] A block diagram showing the electrical configuration of the gaming machine and the scoring device. [Figure 4] A perspective view of the delivery robot with the shutter closed. [Figure 5] A perspective view of the delivery robot when the shutter is open. [Figure 6] A block diagram showing the electrical configuration of a delivery robot. [Figure 7] An explanatory diagram illustrating member registration data. [Figure 8] An explanatory diagram illustrating member gaming history data. [Figure 9] An explanatory diagram illustrating member gaming value data. [Figure 10] A flowchart illustrating the operational flow of the product delivery service. [Figure 11] Front view of the initial screen of the scoring processing device. [Figure 12] Front view of the product order page displayed on a mobile device. [Modes for carrying out the invention] 【0010】 Embodiments of the present invention will be specifically described using the following examples. (Example 1) This example relates to a game arcade system 1 that provides a product delivery service. The product delivery service involves a delivery robot 6 delivering products ordered by players while they are playing games. Figures 1 to 12 illustrate the contents of the game arcade system 1. 【0011】 The amusement arcade system 1 (Figure 1) is a system that includes an in-house system 10 for the amusement arcade where the amusement machines 2 are installed, a product management server 15 located on the cloud, a delivery robot 6 for delivering products, a delivery management terminal 13 for managing the delivery robot 6, and a mobile terminal 5 owned by the player that can connect to the internet. 【0012】 The product management server 15 is an internet server located on the cloud, capable of communicating with the in-house system 10 of the amusement arcade via the internet, which is a public communication line. The product ordering site provided by the product management server 15 can be accessed via the internet from a mobile terminal 5, which is an example of an ordering terminal. Players can use the product delivery service via the mobile terminal 5, provided they are registered as members at the amusement arcade. 【0013】 The amusement area includes a gaming space where gaming machines are arranged, as well as a management space where the amusement area manager and other staff are stationed, a service counter for amusement area staff to serve customers, and a product delivery counter for delivering ordered products. 【0014】 In the management space, there is installed a game management server 12 or the like for managing the game arcade. At the service counter, there is installed a prize exchange terminal 14 for performing prize exchange processing based on the score (game value) acquired by the player. At the product delivery counter, there is installed a delivery management terminal 13 responsible for the product delivery service. 【0015】 In the game arcade, an in-venue network 10N that constitutes the in-venue system 10 is constructed. Devices and equipment installed in the game arcade, including the gaming machines 2 and the delivery robots 6, are directly or indirectly connected to the in-venue network 10N. The game management server 12 can acquire information representing the gaming status of each gaming machine 2 and the operating status of various devices via the in-venue network 10N. 【0016】 The in-venue network 10N is provided with an access point 11 for wireless LAN connection. In the game arcade, wireless LAN connection is possible using the access point 11. The delivery robot 6 can communicate with the delivery management terminal 13 in the game arcade via wireless LAN connection. The mobile terminal 5 can access the Internet via wireless LAN connection. 【0017】 For gaming machines 2 such as pachinko machines and slot machines, there are individually installed a score processing device 4 having a function (lending function) of granting game balls, which are game values necessary for the game, and a game information display device 2D. In the in-venue system 10, a relay device 101 connected to the in-venue network 10N is installed for every two gaming machines. The score processing device 4 and the game information display device 2D are connected to the relay device 101. The score processing device 4 and the game information display device 2D are connected to the in-venue network 10N via the relay device 101. The gaming machine 2 is connected to the in-venue network 10N via the score processing device 4. 【0018】 The game management server 12 is an in-venue server device that manages the operating status of the gaming machines 2 and various peripheral devices in the game arcade. The game management server 12 has functions such as accumulating, storing, and managing the score representing the game value owned by the player, and managing the exchange status and inventory status of prizes. 【0019】 The delivery management terminal 13 is a terminal that checks the order status on the product ordering website. The delivery management terminal 13 is configured to receive orders on the product ordering website, control the delivery robot 6, and have the products delivered. 【0020】 Mobile terminal 5 is a communication terminal carried by the player, and is, for example, a multi-functional mobile terminal (a so-called smartphone). The player can use mobile terminal 5 to access the product ordering site operated by the product management server 15 and order the desired product on the product ordering site. In the amusement arcade system 1 of this example, mobile terminal 5 has the function of an ordering terminal. 【0021】 The delivery robot 6 is a vehicle-type robot with autonomous driving capabilities. The delivery robot 6 delivers goods based on delivery schedule information received from the delivery management terminal 13. Multiple delivery robots 6 are deployed in the amusement area. The product delivery counter is provided with a waiting area (not shown) for delivery robots 6 that are not currently being controlled. 【0022】 Access point 11 is a communication device for wireless LAN connection installed in the on-site network 10N. When mobile terminal 5 connects to the wireless LAN using access point 11, it can access product ordering websites on the internet. When delivery robot 6 connects to the wireless LAN using access point 11, it can send and receive information with delivery management terminal 13. 【0023】 The game information display device 2D is a device installed above the corresponding gaming machine 2. The game information display device 2D can display the operating data of the corresponding gaming machine 2. The game information display device 2D has a display switching button (not shown), and various types of operating data can be switched and displayed according to the operation of the display switching button. 【0024】 Next, the configuration and basic operation of the gaming machine 2 and the scoring processing device 4 will be explained, followed by a sequential explanation of the configurations of the gaming management server 12, the mobile terminal 5, the product management server 15, the delivery management terminal 13, and the delivery robot 6. Subsequently, the information managed by the gaming management server 12 and the operational flow of the product delivery service will be explained. 【0025】 (Configuration of gaming machines and scoring processing devices) In this example, we will use a pachinko game machine (Figures 1 and 2), in which the game is played by launching game balls, as an example of game machine 2. Game machine 2 in this example is a so-called sealed-type game machine in which the player can launch game balls by consuming game points that represent the value of the game, and the player can also receive game value by adding points to the game points according to the winning combination. Game machine 2 is a so-called seven-ball machine in which a jackpot lottery is executed when a ball enters the starting slot, and if the predetermined jackpot conditions are met upon winning, a jackpot state (jackpot) occurs. There are three game states for game machine 2: normal state, probability variation state, and jackpot state. The probability variation state is an advantageous game state in which the probability of winning the jackpot lottery, etc., is higher than in the normal state. 【0026】 The gaming machine 2 has a roughly circular game board 230 into which game balls are launched. Decorative lamp sections 236 are arranged on both sides of the upper part of the game board 230, and a speaker 231 is located in the lower part of the game board 230, in the left corner as viewed from the player's side. Inside the upper left part of the game board 230, there is a launching device 349 for launching game balls (not shown in Figure 2; see Figure 3). 【0027】 Below the game board 230, an information display unit 250 is provided. From the player's perspective, an operating handle 235 for launching game balls onto the game board 230 is erected to the lower right of the information display unit 250. 【0028】 The information display unit 250 is a display unit for displaying various game data such as the number of playable points and the number of jackpots. The display screen of the information display unit 250 is a screen with a stacked touch sensor sheet 251 (Figure 3), and is touch-operable. Various operation buttons are displayed on the information display unit 250. The operation buttons include buttons such as counting buttons and display buttons. The counting buttons are operation buttons for converting the number of playable points stored by the game machine 2 into the number of balls held. The display buttons are operation buttons for switching the content displayed by the information display unit 250. 【0029】 On the game board 230, a display device 29 including an LCD display unit 290 is at the center, and a special symbol start port 21 of the electric chute type, a regular symbol start port 24 of the pass-through type, and an open / close type large prize port 260 are arranged around it. At the bottom of the game board 230, an out hole 238 is opened to collect game balls that have flowed down without entering a prize. The special symbol start port 21 is the start port that triggers the jackpot lottery. The regular symbol start port 24 is the start port that triggers the regular symbol lottery. When the regular symbol lottery is won, the special symbol start port 21 is opened. The success or failure of the jackpot lottery and the regular symbol lottery are announced by the display device 29. 【0030】 The liquid crystal display unit 290 has the functions of a special symbol display unit that shows whether the jackpot lottery, which is a special symbol lottery, is successful or not, and a general symbol display unit that shows whether the general symbol lottery is successful or not. As a special symbol display unit, the liquid crystal display unit 290 displays whether the jackpot lottery is successful or not by, for example, a combination of multiple symbols. As a general symbol display unit, the liquid crystal display unit 290 displays whether the general symbol lottery is successful or not by, for example, a circle (○) or a cross (×). 【0031】 Next, the electrical configuration of the gaming machine 2 will be explained using Figure 3. The gaming machine 2 is composed of a main control unit 20. The main control unit 20 is a circuit that includes a CPU (Central Processing Unit), memory elements such as ROM (Read Only Memory) and RAM (Random Access Memory), and I / O (Input / Output) which forms the input / output interface. 【0032】 In addition to the above configuration, the main control unit 20 is electrically connected to the following: an amplifier 231A that drives the speaker 231 and an effects control unit 31 that controls the decorative lamp unit 236, a display control unit 32 that controls the liquid crystal display unit 290, winning ball detection sensors 351-353, a special feature start solenoid 362 that opens the special feature start opening 21, a large prize opening solenoid 364 that opens the large prize opening 260, and a power supply circuit unit 37 that supplies operating power. Furthermore, the main control unit 20 is connected to an I / F unit 38 that serves as a gateway for various communications with the scoring processing unit 4. The content of the information or data transmitted and received between the scoring processing unit 4 and the main control unit 20 will be explained after the configuration of the scoring processing unit 4 is described. 【0033】 As shown in Figure 3, the sensors for detecting winning balls include a special winning ball sensor 351 for detecting winning balls at the special winning ball starting port 21, a regular winning ball sensor 352 for detecting winning balls at the regular winning ball starting port 24, and a large winning ball sensor 353 for detecting winning balls at the large winning port 260. 【0034】 Next, the scoring processing device 4 (Figures 1 and 2) is a device that enables gameplay on the corresponding game machine 2, subject to conditions such as acceptance of the game card 460. The scoring processing device 4 is connected to the in-house network 10N via the relay device 101 and can send and receive signals and information with the game management server 12. 【0035】 The front panel of the scoring device 4 is equipped with status lamps 41, a banknote slot 42, a camera unit 47, a touch panel 43, operation buttons 441-443, a card slot 46 for game cards 460 such as membership cards 461, and the like. The touch panel 43 is a display panel configured to allow touch operation by laminating a touch sensor sheet 431 onto the display screen of the display unit 430. Operation buttons include a lending button 441 for receiving the game value necessary for playing, a replay button 442 for receiving the payout of stored tokens, and a return button 443 for requesting the return of game cards. 【0036】 As shown in Figure 3, the scoring processing device 4 is electrically configured around a control unit 40 equipped with a CPU, ROM / RAM, I / O, etc. In addition to the above configuration, the control unit 40 is electrically connected to a banknote processing unit 421 that performs banknote acceptance processing, a card processing unit 465 that performs various processing related to game cards 460, and other components. The card processing unit 465 has the function of reading and writing recorded information on game cards 460, as well as the function of sucking in and ejecting game cards 460. Furthermore, the control unit 40 is connected to an I / F unit 48 that serves as a gateway for performing various communications with the game machine 2. 【0037】 (Basic operation of gaming machines and scoring devices) When the gaming machine 2 receives the number of playable points from the scoring device 4, it becomes possible to launch that number of game balls. Subsequently, when the number of playable points reaches zero during gameplay, it becomes impossible to launch any more game balls. In the game played on gaming machine 2, the number of playable points is reduced by the number of balls launched, and the number of balls awarded through winning is added to the playable points. 【0038】 The game score of the gaming machine 2 can be converted into the number of balls stored in the scoring device 4 by touching the counting button displayed on the information display unit 250 (counting operation). The gaming machine 2 transmits all or part of the game score to the scoring device 4 in response to the counting operation, and the game score is deducted. A short press of the counting button adds one ball at a time to the number of balls, while a long press converts all balls at once to the number of balls and resets the game score to zero. 【0039】 In the game machine 2, the player can launch game balls from the launching device 349 by operating the operating handle 235. When a launched game ball enters the special symbol start opening 21, a jackpot lottery (special symbol lottery) is performed, and the special symbol changes on the display device 29 begin. If the jackpot lottery is won, the jackpot is announced by the stopping display of the jackpot symbols, and the player can then enter the jackpot state. 【0040】 In a jackpot state, the large prize slot 260 is opened a set number of times, which significantly increases the chance of winning. Also, when a game ball enters the regular symbol start slot 24, a regular symbol lottery is performed, and the regular symbol changes begin on the display device 29. If the regular symbol lottery is won, the electric tuner type special symbol start slot 21 is opened, and the chance of winning increases dramatically. 【0041】 In the game of Gaming Machine 2, predetermined points are awarded for each winning entry into each prize slot. As described above, there are three game states: normal state, probability variation state, and jackpot state. After a jackpot ends, there is a 70% chance of transitioning to the probability variation state and a 30% chance of transitioning back to the normal state. The probability variation state is a game state in which the probability of winning in the special symbol lottery and the regular symbol lottery is higher than in the normal state. 【0042】 In addition, in the gaming machine 2, various types of game data (number of jackpots, number of special symbol draws, etc.) can be displayed on the information display unit 250 in response to touch operations (information display operations) on the display buttons displayed on the information display unit 250. 【0043】 The scoring device 4 receives machine data (described later) representing the progress of the game from the corresponding gaming machine 2, aggregates and stores operational data, and transmits it to the gaming management server 12 as needed. The scoring device 4 also transmits the player's deposit balance and score to the gaming management server 12 as needed. The scoring device 4 receives and stores various setting information (gaming machine number, model name, score unit price (point unit price), type, etc.) from the gaming management server 12. 【0044】 When a banknote is inserted, the scoring device 4 adds it to the deposit balance and stores it. The upper limit of the deposit balance is set to, for example, 10,000 yen. When a general card is inserted, the scoring device 4 verifies the card information stored in the game management server 12 based on the card ID, and if the verification result is OK, it reads and displays the deposit balance and the number of points held. When a member card 461 is inserted, the scoring device 4 reads and displays the deposit balance from the member card 461 and reads and displays the number of points held from the game management server 12, subject to authentication by a PIN. 【0045】 When the disbursement button 441 is operated, the scoring device 4 converts a fixed amount (1000 yen) into game points (250 points) and sends it to the gaming machine 2. Also, when the replay button 442 is operated, it converts the current points into game points in increments of 250 points and sends it to the gaming machine 2. The scoring device 4 stores and displays the current points and game points. The scoring device 4 receives addition and subtraction information from the gaming machine 2 and updates the stored score. 【0046】 When the return button 443 is pressed while the member card 461 has not been accepted but at least one of the deposit balance and points is present, the scoring device 4 records the deposit balance and points on a general card and issues it, and also sends the issuance information to the game management server 12. The scoring device 4 has a maximum of 10 general cards stored internally. On the other hand, when the member card 461 is being accepted and is returned, the scoring device 4 records only the deposit balance on the member card 461 and sends the issuance information to the game management server 12. The game points are not recorded on the game card but remain on the game machine. 【0047】 The scoring processing device 4 is equipped with a camera unit 47 as described above, and the camera unit 47 is incorporated so that it can capture images of the players. The scoring processing device 4 uses this camera unit 47 to capture images of the players at regular time intervals, such as every 3 seconds, and transmits the images to the game management server 12. 【0048】 The following signals, for example, are transmitted and received between the gaming machine 2 and the scoring processing device 4. (1) Status confirmation request signal: A request signal for machine data, which is a status confirmation response. The scoring processing device 4 transmits this to the gaming machine 2 every 200 milliseconds. (2) Machine data: Status confirmation response that the gaming machine 2 sends back to the scoring processing device 4 in response to the status confirmation request signal. The breakdown of the machine data is as described below. (3) Card insertion notification: Notification from the scoring device 4 that the game card 460 has been received. (4) Card insertion response: The response of the gaming machine 2 to the card insertion notification. (5) Counting request signal: A signal transmitted by the gaming machine 2 when the counting button (not shown) displayed on the information display unit 250 is operated. The counting request signal is a signal that requests the counting of 1 point from the game points stored by the gaming machine 2. 【0049】 The machine data transmitted by the gaming machine 2 to the scoring processing device 4 is information that includes multiple game data such as outs, safes, and the number of jackpots. This machine data is associated with the player's member ID, the identification information of the sending scoring processing device 4 (for example, the machine number of the corresponding gaming machine 2), etc. The machine data includes, for example, the following data and information. In the following explanation, the machine data transmitted by the gaming machine 2 to the scoring processing device 4 will be referred to as operational information. 【0050】 (1) Outs (count): Indicates the consumption value (use value, play value, outs) in units of one ball since the last data transmission. (2) Safe (Count): Indicates the prize value (safe) awarded in units of 1 ball, based on the number of wins since the last data transmission. (3) S Prize (Number of Times): Indicates the number of starting prizes (S prizes) since the last data transmission, in units of one. (4) Start (Count): Indicates the start (number of symbol changes, number of mechanism activations, unit play) of the special feature (special display section) that is activated (changed) by S wins since the last data transmission. It is counted when it is confirmed, but it may also be counted when it starts. (5) Jackpot (Number of times): Indicates the number of jackpots that have occurred since the last data transmission, in units of one. It is counted when a high-mode effect occurs, but it is also acceptable to count it when it ends. (6) Jackpot Flag (Status): When data is transmitted, if a jackpot state is in progress, it will be displayed as ON; otherwise, it will be displayed as OFF. The period from when it is ON until it is OFF can be identified as a jackpot state. 【0051】 (Game management server) The game management server 12 (Figure 1) is a computer device for centrally managing the operating status of various machines within the gaming hall. The game management server 12 consists of a PC monitor such as an LCD display, output means such as a printer (not shown), a main unit for performing various calculations, and input means such as a keyboard and a mouse (not shown). The main unit has communication means for sending and receiving various signals or information, and storage means such as a hard disk drive. The game management server 12 generates, stores, and manages operating data for each gaming machine 2 based on the operating information (machine data) received from the gaming machines 2. 【0052】 The game management server 12 in this example has the following functions, for example, as described in (1) to (6). (1) Operation data acquisition means: Means for acquiring operation data of each gaming machine 2. The operation data acquisition means acquires operation data of each gaming machine 2 from the corresponding scoring processing device 4 at regular intervals. (2) Aggregation means: A means for aggregating various operational data showing the operational status of each gaming machine 2, as well as gaming data for each player, based on the operational data acquired by the operational data acquisition means. (3) Member data storage means: means for storing the registration information of players who are members. (4) Game data storage means: Means for storing operational data for each game machine and individual game data for each member. Each member's individual game data is stored in association with a member ID, which is an example of player identification information. (5) Game Value Memory Means: Means for accumulating and remembering the game value (score) acquired by the player through gameplay. The game value memory means stores the number of stored balls and the number of balls held, associated with the member ID. Stored balls and balls held are examples of indicators showing the magnitude of the game value acquired by the player through gameplay. The sum of the number of stored balls and the number of balls held becomes the score held by the member player. (6) Game management means: Means for managing the game status of players in each game machine 2. 【0053】 (Mobile device) The mobile terminal 5 (Figure 1) is a device held by the player. In the amusement arcade system 1 of this example, the mobile terminal 5 functions as a product ordering terminal. By using the mobile terminal 5, which is an example of an ordering terminal, players can order desired products while playing. The mobile terminal 5 is a communication terminal such as a smartphone (multifunctional mobile phone) equipped with a touch-operable display screen 50, and can connect to public communication lines such as the internet. In addition to the example mobile terminal 5, tablet terminals, PC terminals, etc. that can connect to the internet can be used as ordering terminals. 【0054】 The mobile terminal 5 is equipped with a 2D barcode reading function. By reading the 2D barcode displayed by the scoring processing device 4 (see Figure 11, which will be described later), the mobile terminal 5 can access the product ordering site provided by the product management server 15. The product ordering site includes a screen for selecting the products to order, and the desired products can be ordered from that screen. 【0055】 (Product management server) The product management server 15 is an off-site server device that receives product orders from players and transmits the order information to the delivery management terminal 13 at each amusement arcade. The product management server 15 provides a product ordering site created and operated by the amusement arcade administrator over the internet. The menu of deliverable products and their inventory status on the product ordering site are updated as needed by the amusement arcade administrator. 【0056】 The product management server 15 has the following functions: (1) Means of providing the site: Means of providing a product ordering site on the internet. Players can order the desired products on this product ordering site. (2) Payment method: A means of processing payment by collecting game value (points) as payment for goods ordered using the mobile terminal 5 as an order terminal. (3) Payment information transmission means: means for transmitting payment information representing the details of the payment process to the game management server 12 and the delivery management terminal 13. 【0057】 (Delivery management terminal) The delivery management terminal 13 (Figure 1) is a terminal for managing the delivery of goods ordered by players. The delivery management terminal 13 includes output means such as a PC monitor such as an LCD display, calculation means for performing various calculation processes, and input means such as a keyboard and a mouse (not shown). The delivery management terminal 13 is connected to the in-house network 10N and can access the internet via the in-house network 10N. 【0058】 The delivery management terminal 13 can communicate with the product management server 15 via the internet. The delivery management terminal 13 can also communicate with the game management server 12 and the delivery robot 6 via the in-house network 10N. Payment information representing the details of a player's order is transmitted from the product management server 15 to the delivery management terminal 13 via the internet. 【0059】 The delivery management terminal 13 has the following functions: (1) Means for creating delivery schedule information: Means for creating delivery schedule information based on payment information received from the product management server 15. (2) Means for acquiring game information: Means for acquiring game information of the game machine 2 at the delivery destination from the game management server 12. (3) Game status determination means: A means for determining the game status of the game machine 2 at the delivery destination. The game status determination means determines whether the machine is in operation, in the middle of a jackpot, or the player is away from the machine. (4) Remote control means: Means for remotely controlling the delivery robot 6. (5) Map display means: Means for displaying an area map, which is map data of the game hall. The map display means can plot the location of the delivery robot 6 on the area map. 【0060】 The area map used in the amusement arcade system 1 in this example is 3D map data that includes information about the three-dimensional structure. The area map can be cross-referenced with the 3D information acquired by the delivery robot 6 (Figure 4). In the amusement arcade system 1, the delivery robot 6's position can be determined by cross-referencing the 3D information acquired by the delivery robot 6 using cameras 62, area sensors 603, etc., with the area map. 【0061】 (Delivery robot) The delivery robot 6 (Figures 4 and 5) is an autonomous mobile robot for delivering goods. The delivery robot 6 travels within the amusement hall to the seat of the player who ordered the product 6S and delivers the product 6S. The delivery robot 6 is equipped with autonomous driving capabilities. The delivery robot 6 can travel along a route set on the area map within the amusement hall and reach the location of the designated amusement machine 2. The delivery robot 6 has wireless communication capabilities for connecting to the access point 11. The delivery robot 6 can send and receive various information with the delivery management terminal 13 using the in-house network 10N. 【0062】 The delivery robot 6 is a vertically elongated, box-shaped casing about 1 meter in height, with a touch panel 61 mounted on its top surface. Four wheels, including drive wheels, are provided on the bottom of the casing, enabling it to move autonomously. Area sensors 603, such as ultrasonic sensors, are mounted on each of the four sides of the casing. On the side facing the front of the casing, an opening 67 is provided above the area sensor 603. The opening 67 extends from the front to the top surface of the casing. 【0063】 The opening 67 can be opened and closed by a movable shutter 671. Inside the movable shutter 671, a circular turntable, or product table 66, is installed. The product table 66 is a table on which products 6S to be delivered can be placed. Three partition plates 661 are attached to the surface of the product table 66, which are arranged at equal intervals in the circumferential direction with the center of rotation as the center. The surface of the product table 66 is divided into three equal parts by the three partition plates 661. The delivery robot 6 can deliver up to three products placed on the product table 66 in a single dispatch. 【0064】 The touch panel 61 is mounted on the top surface of the housing, at a position behind the opening 67. A camera 62 and a microphone 65 are embedded in the frame above the surface area of ​​the touch panel 61. A speaker 63 is also embedded in the stand that supports the touch panel 61. 【0065】 As shown in the block diagram of Figure 6, the delivery robot 6 is electrically configured around a control unit 60 equipped with a CPU, ROM, RAM, and I / O. The control unit 60 is connected to a display unit 601 such as an LCD display, a touch sensor sheet 602, a speaker 63, a microphone 65, a camera 62, a wireless communication unit 604 for connecting to the access point 11, an area sensor 603, a driving mechanism unit 605 including drive motors for the drive wheels, a table drive motor 606 for rotating the product table 66, a storage device 600 which forms a map database (map DB) containing area maps, and the like. The touch panel 61, which allows for touch operation, is constructed by stacking the touch sensor sheet 602 on the display screen of the display unit 601. 【0066】 Speaker 63 provides an audio output function that outputs voice messages to players in the gaming area, players who have ordered product 6S, employees, etc. The audio data input from microphone 65 is processed by voice recognition by control unit 60. Camera 62 is a camera used to photograph the surrounding environment for autonomous driving and to photograph players who have ordered product 6S. 【0067】 The wireless communication unit 604 is a communication unit for exchanging various types of information with the delivery management terminal 13. The area sensor 603 is a sensor used to detect obstacles and other objects in the surrounding area. In this example, an ultrasonic sensor is used as the area sensor 603. It is also possible to use millimeter-wave radar or lidar as the area sensor 603. 【0068】 Delivery robot 6 is equipped with the following functions: (1) Information transmission and reception means: A function for transmitting and receiving various types of information with the delivery management terminal 13. The delivery robot 6 can also acquire various types of information entered using the touch panel 61. (2) Positioning means: A function to determine the position of the device (current location). The positioning means determines the current location by comparing information acquired by the area sensor 603 and camera 62 with the area map. The current location is transmitted to the delivery management terminal 13 in real time. (3) Communication means: Means for communicating with players and employees. The communication means utilizes input / output devices such as a touch panel 61, a camera 62, a microphone 65, and a speaker 63. Communication is realized using a person recognition function based on images captured by the camera 62, a voice recognition function for voice input from the microphone 65, and a voice output function that outputs messages to players or employees from the speaker 63. (4) Autonomous driving means: Means for controlling the driving mechanism 605, such as a drive motor, so that it can move along a route set on an area map. 【0069】 (Information managed by the game management server) The game management server 12 installed in the amusement facility stores and manages the various types of information shown in Figures 7 to 9. The member registration data in Figure 7 is data that registers the attribute information of each member entered during the member registration procedure. Note that the product delivery service in this example is a service exclusively for members. Players who have completed member registration can use the product delivery service. 【0070】 The member game history data in Figure 8 is data created and managed by the game management server 12 for each member. The member game history data records data representing the game history from the start to the end of the game for each member. The data representing the game history includes data such as the machine number and type of the game machine 2, the start time of the game, the end time of the game, the amount of money spent, the number of stored balls used in the game (replay), out, safe, number of jackpots (jackpots), and the number of balls held. The member gaming value data in Figure 9 is data that records each member's deposit balance, number of balls held, and number of stored balls. 【0071】 (Operational flow of product delivery service) The operational flow of the product delivery service will be explained with reference to the flowchart in Figure 10. In the amusement arcade system 1, the product delivery service is executed in the following general flow: order step S1 → payment step S2 → delivery preparation step S3 → remote control step S4. 【0072】 As mentioned above, the product delivery service is only available to registered players. Registered players can purchase products within the limits of their accumulated points. 【0073】 Order step S1 is the step in which the player orders product 6S using the mobile terminal 5. In the game arcade system 1, the product ordering site can be accessed via a 2D code (Figure 11) displayed by the score processing device 4. Here, the 2D code is displayed on the initial screen exemplified in Figure 11, which is displayed by the score processing device 4. The initial screen is the screen displayed on the touch panel 43 of the score processing device 4. 【0074】 At the top of the initial screen in Figure 11, there is a display area 43A showing the type (unit price) and number of units allocated for the corresponding gaming machine 2. At the bottom, there is a display area 43C showing the deposit balance and a display area 43D showing the value of owned games. The middle display area 43B, which occupies most of the display screen, shows various guidance messages for the player, along with a 2D code (product order site guidance code) to guide the player to the product order site. The 2D code includes the arcade ID and the gaming machine ID. It is also advisable to affix a sticker with this 2D code printed on it near the gaming machine 2. 【0075】 Players can access the product ordering site by scanning the 2D code on the initial screen in Figure 11 with their mobile device 5. Upon accessing the product ordering site, a product ordering page, such as the one exemplified in Figure 12, is displayed on the display screen 50 of the mobile device 5. The product ordering page (Figure 12) displays the player's current points, along with a menu display area 50A containing a list of available products 6S, a confirmation button 50B, and other elements. Players can order the product 6S by selecting their desired product 6S from the menu display area 50A and touching the confirmation button 50B. Products 6S for which the player's current points do not meet the required points are displayed in shadow (inverted) in the menu display area 50A so that they cannot be selected. 【0076】 Furthermore, the 2D code used to access the product ordering site includes the arcade ID and the game machine ID, as described above. Therefore, the product management server 15 can identify which arcade and which game machine 2 the mobile terminal 5 accessed the product ordering site from. 【0077】 The payment step S2 is initiated in response to the acceptance of an order operation on the product ordering site. Upon receiving the order operation, the product management server 15 requests the customer's score information from the game management server 12 of the game arcade where the customer is located. The product management server 15 receives the score information from the game management server 12 and determines whether the price of the ordered product is within the range of the customer's score. If the price of the ordered product is within the range of the customer's score, the product management server 15 confirms the acceptance of the order and executes the payment process. During the payment process, payment information is sent to the game management server 12 and the delivery management terminal 13. 【0078】 The game management server 12 subtracts the customer's score based on the payment information received from the product management server 15, and also sends the score deduction information to the score processing device 4. The score processing device 4 subtracts the score based on the score deduction information received from the game management server 12. 【0079】 In delivery preparation step S3, the delivery management terminal 13 creates delivery schedule information based on the payment information received from the product management server 15. The delivery person at the amusement arcade places the ordered product 6S onto the product table 66 of the delivery robot 6 while checking the delivery schedule information displayed on the delivery management terminal 13. The delivery person is required to enter the number of the amusement machine at the delivery destination each time they place a product 6S onto the product table 66. 【0080】 When product 6S is placed on the delivery robot 6 and the destination gaming machine number is entered, the delivery robot 6 rotates the product table 66 to load the next delivery product. As described above, the product table 66 for placing delivery products on the delivery robot 6 is divided into three sections. The delivery robot 6 can deliver to a maximum of three locations in a single deployment. If there are two or more delivery destinations, the delivery robot 6 sets the delivery order of product 6S to be determined by the order in which the delivery destinations are entered. 【0081】 In remote control step S4, the delivery management terminal 13 sets a route for the delivery robot 6 to move on the area map within the game hall. The route on the area map is transmitted to the delivery robot 6 as needed and shared between the delivery management terminal 13 and the delivery robot 6. 【0082】 The delivery management terminal 13 remotely controls the operation of the delivery robot 6 while continuously receiving game information of the target gaming machine 2 from the gaming management server 12. The delivery robot 6 travels to the designated location of the gaming machine 2 according to the route set on the area map within the gaming hall. While moving, the delivery robot 6 continuously transmits location data indicating its current position to the delivery management terminal 13. This allows the delivery management terminal 13 to display the current position of the delivery robot 6 on the area map. 【0083】 While remotely controlling the delivery robot 6, the delivery management terminal 13 determines whether the gaming machine 2 at the delivery destination is in operation, in the middle of a jackpot, or unattended, based on gaming information received from the gaming management server 12. The delivery management terminal 13 can determine the gaming status of the gaming machine 2 at the delivery destination based on various gaming signals output from the gaming machine 2, camera images acquired by the scoring processing device 4, and camera images acquired by the delivery robot 6. 【0084】 When the delivery robot 6 arrives at the delivery destination, it will perform the delivery action of the product 6S unless it is currently on a winning streak or the player is away from their seat. In the delivery action, first, the product table 66 is rotated so that the product 6S to be delivered is positioned in the opening 67. After the product 6S is positioned in the opening 67, the movable shutter 671 is opened, and the opening 67 is released. This delivery action allows the player to reach into the opening 67 and receive the product 6S. It is also advisable to output a voice message to the player from the speaker 63 before opening the movable shutter 671. 【0085】 When a jackpot is in progress or the player is away from their seat, the delivery management terminal 13 determines whether there is a next delivery destination. If there is a next delivery destination, it remotely controls the delivery robot 6 to move to the next destination. In this way, the delivery management terminal 13 can perform control to change the pre-set delivery order based on game information received from the game management server 12, which acts as a game management means. 【0086】 If the game machine 2 at the delivery destination is in the middle of a jackpot and there are no further delivery destinations, the delivery management terminal 13 instructs the delivery robot 6 to wait for the jackpot to end before proceeding with the delivery. When the game information received from the game management server 12 indicates a jackpot, the delivery management terminal 13 waits for the delivery to end until the game information received from the game management server 12 indicates a normal state. It is also advisable to configure the delivery management terminal 13 to detect when the player has calmed down after the jackpot has ended. The timing of the delivery of the product 6S after the player has calmed down is even more appropriate. For example, the calm state of the player can be detected by applying image processing to the player image acquired by the score processing device 4 or the delivery robot 6, or by processing the game information received from the game management server 12 to detect a temporary halt in ball launching, etc. 【0087】 Furthermore, if the target gaming machine 2 is unattended and there are no further delivery destinations, the delivery management terminal 13 remotely controls the delivery robot 6 to wait until the target gaming machine 2 becomes operational. The delivery management terminal 13 may, for example, detect when a player returns to their seat by applying image processing to the camera images acquired by the score processing device 4 or the delivery robot 6. Alternatively, the terminal may detect when a player returns to their seat by processing game information received from the game management server 12 and detecting when gameplay has resumed. 【0088】 The amusement arcade system 1, configured as described above, is a system for amusement arcades that provides a product delivery service by a delivery robot 6. In this product delivery service, communication terminals such as mobile terminals 5 carried by players are used as ordering terminals for ordering products 6S. This amusement arcade system 1 is a system that includes a game management server 12 (game management means) that manages the game status of players at each amusement machine 2, and a delivery management terminal 13 for controlling the operation of the delivery robot 6. The delivery management terminal 13 in this amusement arcade system 1 is configured to receive game information indicating the game status of the player at the delivery destination from the game management server 12, and to control the operation of the delivery robot 6 based on that game information. 【0089】 In this example of amusement arcade system 1, the operation of the delivery robot 6 is controlled according to the game status of the player at the delivery destination. This prevents the delivery of goods 6S at times that would interfere with gameplay, thereby improving the quality of the goods delivery service. 【0090】 If the game information received from the game management server 12 (game management means) indicates a jackpot, the delivery management terminal 13 controls the delivery robot 6 to wait until the jackpot ends before proceeding with the delivery. By implementing this type of control to make deliveries wait, the timing of deliveries can be made more appropriate, and a product delivery service that does not interfere with gameplay can be provided. 【0091】 If the game information received from the game management server 12 (game management means) indicates that the player is away from their seat, the delivery management terminal 13 controls the delivery robot 6 to wait until the player is seated before making a delivery. By waiting in this way until the player returns to their seat, problems such as mistakenly handing over the product 6S to a third party can be avoided. 【0092】 The delivery robot 6 can simultaneously place products for two or more delivery destinations on its built-in product table 66. The delivery management terminal 13 controls the delivery robot 6 to deliver products for two or more destinations in a predetermined order when it has placed products for two or more destinations, and can also control the delivery order based on game information received from the game management server 12 (game management means). By configuring the delivery management terminal 13 to be able to perform control to change the delivery order, the delivery order can be flexibly changed according to the status of the delivery destinations. 【0093】 Alternatively, the following configurations may be adopted instead of, or in addition to, the configuration in this example. Furthermore, the following configurations may be combined as appropriate. In this example, the product management server 15 is located on the cloud, but like the game management server 12, it may also be located within the game arcade. Alternatively, the game management server 12 may also be located on the cloud. Thus, the location of the product management server 15 and the game management server 12 is not limited to the game arcade or the cloud; they can be installed anywhere that has internet access. 【0094】 The game management server 12 may be configured on a single piece of hardware, or it may be configured using two or more pieces of hardware, with functions separated accordingly. For example, the function for managing the operating status of the game machines 2, the function for managing the status of prize exchanges, and the function for managing the gaming value of members can be configured on separate pieces of hardware. 【0095】 It would also be beneficial to include a function for accepting orders in the score processing device 4 and the game information display device 2D. In this case, even players who do not possess a mobile terminal 5 will be able to use the product delivery service. 【0096】 In this example, a so-called enclosed-type pachinko game machine is used as an example of game machine 2. The game machine is not limited to enclosed-type pachinko game machines. It may also be a pachinko game machine that actually dispenses balls according to the winning combination. In this case, it is advisable to add a ball counting function to the scoring device 4. It may also be a pachislot game machine, and in that case as well, it may be a system that does not dispense medals according to the winning combination, or a system that dispenses medals. Furthermore, it may also be an arrangement ball game machine, a jankyu game machine, etc. 【0097】 This example shows a configuration in which a 2D code displayed by the scoring device 4 is read by a mobile terminal 5 to access a product ordering site, and orders can be placed on the product ordering site. Alternatively, a product ordering app could be downloaded to the mobile terminal 5, and orders could be placed using that app. The product ordering app could, for example, be configured to be downloadable from the product management server 15 to the mobile terminal 5. 【0098】 In the amusement arcade system 1 of this example, only players who have registered as members in advance can use the product delivery service. Alternatively, the system may be configured to allow general players who have not registered as members to also use the product delivery service. 【0099】 In this example, the delivery order is set to the order in which the delivery person entered the delivery destinations into the delivery management terminal 13. Alternatively, the system could be configured so that the delivery person can arbitrarily set the delivery order. Or, the delivery management terminal 13 or the delivery robot 6 could determine the delivery order through calculation processing based on the attributes of the products, the delivery route, etc. Regarding product attributes, if the quality is expected to deteriorate over time, such as with hot drinks, priority may be given to the delivery order. Regarding the delivery route, priority may be given to the route that allows for efficient delivery to multiple destinations. 【0100】 Although specific examples of the present invention have been described in detail as shown in the examples above, these examples only disclose an example of the technology covered by the claims. Needless to say, the claims should not be interpreted restrictively based on the configuration or numerical values ​​of the specific examples. The claims encompass technologies obtained by various modifications, changes, or combinations of the above examples using prior art or the knowledge of those skilled in the art. [Explanation of Symbols] 【0101】 1. System for amusement facilities 10. On-site systems 101 Relay device 10N In-house Network 12. Game management server (means for acquiring operational data, means for aggregating data, means for storing member data, means for storing game data, means for storing game value, means for managing game data) 13. Delivery management terminal (means for creating delivery schedule information, means for acquiring game information, means for determining game status, means for remote control, means for displaying a map) 14 Prize exchange terminal 15. Product management server (means of providing the site, means of payment, means of transmitting payment information) 2 Gaming machines 2D Game Information Display Device 4. Score Processing Device 5. Mobile terminal (ordering terminal) 6. Delivery robot (information transmission / reception means, positioning means, communication means, autonomous driving means)

Claims

[Claim 1] An ordering terminal for players to order desired products while playing, A game value storage means that stores and remembers the game value acquired by the player through gameplay, A payment means that processes payment by collecting the game value as payment for the goods ordered by the order terminal, A delivery robot that, with the ordered product placed on the aforementioned ordering terminal, autonomously drives to the location of a player who is playing a game and delivers the product, A game management means for managing the game status of players on each gaming machine, The delivery robot is equipped with a delivery management terminal for controlling its operation, The delivery management terminal is characterized by receiving game information from the game management means indicating the game status of the player at the delivery destination, and controlling the operation of the delivery robot based on said game information. [Claim 2] The amusement arcade system according to claim 1, characterized in that when the delivery management terminal receives game information from the game management means indicating a jackpot, it controls the delivery robot to wait until the jackpot ends before making a delivery. [Claim 3] The amusement arcade system according to claim 1, characterized in that when the delivery management terminal receives game information from the game management means indicating that the player is away from their seat, it controls the delivery robot to wait until the player is seated before making a delivery. [Claim 4] The aforementioned delivery robot is capable of simultaneously loading goods for two or more delivery destinations. The amusement arcade system according to any one of claims 1 to 3, characterized in that the delivery management terminal controls the delivery robot to deliver items to two or more delivery destinations in a predetermined order when the robot has placed items on it, and controls the robot to change the order based on game information received from the game management means.

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