Information processing system, information processing device, information processing method, and program

Abstract

The present invention provides an information processing system, information processing device, information processing method, and program that can generate business plans that require minimal effort from the business operator and take into account the business operator's current situation in real time. [Solution] The information processing device 10 includes a client information acquisition means 11 that acquires client information including at least a record of conversations with the client; a business situation analysis means 12 that analyzes the client's business situation based on predetermined evaluation axes by referring to the client information acquired by the client information acquisition means; a business plan data generation means 13 that generates business plan data including qualitative targets and quantitative values ​​corresponding to the evaluation axes based on the business situation analyzed by the business situation analysis means; and a revised proposal generation means 14 that compares the latest client information acquired periodically by the client information acquisition means with the business plan data generated by the business plan data generation means, and generates a revised proposal for the business plan data when a discrepancy exceeding a predetermined threshold is detected.