Patents
Literature
Patsnap Eureka AI that helps you search prior art, draft patents, and assess FTO risks, powered by patent and scientific literature data.

74 results about "Customer information" patented technology

Automated method for generating estimates from physical spaces

PendingUS20260187669A1Physical spaceEngineering
A computer-implemented method includes presenting a user interface to a user, upon receiving an input from the user, presenting a beginning user interface to the user, receiving customer information through the user interface, providing directions to the user for gathering information and photos about one or more spaces for a construction project, providing prompts to the user and receiving information including at least a type of construction project, sending the photos and information about the construction project to a fine-tuned large language model (LLM), using the fine-tuned LLM to select relevant elements from the photos and information, and produce one or more data objects, receiving the data objects from the LLM and converting the data objects to one or more construction estimates, the construction estimate including at least a labor estimate, and presenting the construction estimate through the user interface to the user.
Owner:NATIONAL SERVICES BUREAU LLC

Product quality design change management methods, devices, electronic equipment and storage media

This application provides a product quality design change management method, apparatus, electronic device, and storage medium. The method includes: acquiring order information submitted by a target customer, including product information, usage information, personalized quality requirements information of the target product, and customer information of the target customer; matching the target metallurgical specification code corresponding to the target product from a mapping relationship based on the order information, the metallurgical specification code being used to identify different metallurgical specifications; generating a first quality design result for the target product based on the target metallurgical specification corresponding to the target metallurgical specification code; and if a first change to the order information is detected, and / or a second change to the target metallurgical specification is detected, then modifying the first quality design result to obtain a second quality design result for the target product. This achieves intelligent quality design change driven by multi-source changes, ensuring the accuracy and responsiveness of quality control.
Owner:CISDI INFORMATION TECH CO LTD

system

PendingJP2026105386APaymentFinancial transaction
We provide the system. [Solution] A means for collecting customer information and analyzing customer characteristics based on said customer information, A means for generating a proposal plan optimized for the characteristics of the sales representative based on the analysis results, A means of presenting the generated proposal plan to the sales representative, A means of automatically generating materials and tools to support sales activities, A means of analyzing customer transaction history and market trends related to electronic payment services to generate optimal payment solution proposals, A means for displaying the proposed content on a mobile communication device or visual aid, A system that includes this.
Owner:SOFTBANK GROUP CORP

eSIM enabled unique card as a device for FI agnostic transactions

Systems and methods are disclosed for a card device that integrates eSIM technology and Distributed Ledger Technology (DLT) to provide a secure, flexible solution for handling transactions across multiple financial institutions (FIs). The card system associates a single, secure eSIM-enabled card with multiple accounts and FIs, enhancing transaction security and efficiency. The card, embedded with an eSIM, allows dynamic association with customer details and FI accounts, ensuring each transaction is authenticated on a decentralized platform without sharing sensitive information. The system employs DLT for logging transaction details and managing transaction metadata centrally, providing fraud detection and real-time settlement capabilities. The invention improves security by using cryptographic methods and real-time monitoring including geo-locating of cards and clones to prevent unauthorized access and fraud, addressing the need for a secure, multi-institution financial transaction platform.
Owner:BANK OF AMERICA CORP

Content processing system, content processing method, and content processing program

Determine distribution channels that can improve the relevance of the content to users. [Solution] The content processing system 1 includes an advertising management server 100 and a printer 200. The advertising management server 100 has a customer information database 130 that stores a first user ID for logging into a non-printing service using a terminal different from the printer 200, associated with the printer ID of the printer 200 which is the destination for the advertising image. The advertising management server 100 executes S7 and S109 to obtain suitability conditions for the destination of the advertising image, including conditions related to the user's attribute information stored in association with the first user ID, and S8 and S110 to identify the printer ID associated with the first user ID that suits the conditions related to the user's attribute information. The printer 200 has a printing unit 270 that prints the distributed image based on the advertising image distributed to the printer 200 whose printer ID was identified by S8 and S110.
Owner:BROTHER KOGYO KK

Customer information session acquisition method and device based on blockchain technology

ActiveCN115525718BAvoid the problem of being unable to obtain servicesSolve session drift situationFinanceDatabase distribution/replicationCustomer informationData mining
The embodiment of the application discloses a kind of based on blockchain technology's customer information session acquisition method and device, it is related to blockchain technology field, it can be used in financial field or other fields, the method comprises: obtaining preset block index and preset bank session private chain;According to the block index, the position information of the data block corresponding to the target customer in the bank session private chain is determined, then the data block is obtained from the bank session private chain according to the position information, and then the customer information session of the target customer is obtained from the data block.This application effectively prevents the occurrence of session drift, effectively avoids the problem that customers cannot obtain services due to session drift.
Owner:INDUSTRIAL AND COMMERCIAL BANK OF CHINA

Control tower for prospective transactions

Systems, methods, and apparatuses for providing a customer a central location to manage permissions provided to third-parties and devices to access and use customer information maintained by a financial institution are described. The central location serves as a central portal where a customer of the financial institution can manage all access to account information and personal information stored at the financial institution. Accordingly, the customer does not need to log into each individual third-party system or customer device to manage previously provided access to the customer information or to provision new access to the customer information. A user additionally is able to have user data and third-party accounts of the user deleted from devices, applications, and third-party systems via a central portal. Restrictions on how user data is used by devices, applications, and third-party systems can be imposed via a central portal.
Owner:WELLS FARGO BANK NA

Systems and methods for temporary device pairing

PendingCN122396994AComputer networkEngineering
A temporary device pairing system (300) can use customer data captured by a customer information device (306) to pair individual customers with individual attraction devices (310). The customer information device (306) can include a sensor (326) that captures customer data, a processor (320) configured to determine customer information from the acquired data, and communication circuitry (328) configured to wirelessly communicate the customer information to the attraction devices (310) to pair the attraction devices (310) to the customer.
Owner:UNIVERSAL CITY STUDIOS LLC

A bank fixed deposit target customer classification method based on a quantum neural network

The application discloses a bank fixed deposit target customer classification method based on a quantum neural network, relates to the technical field of classification based on quantum computing, and comprises the following steps: preprocessing a bank fixed deposit data set, obtaining feature information of bank fixed deposit customers, and loading the feature information into a quantum state; processing the quantum state by using a quantum neural network to obtain a prediction result of the feature information of the bank fixed deposit customers, constructing a loss function according to the prediction result of the feature information of the bank fixed deposit customers and a real label of the bank fixed deposit customers, updating parameters of the quantum neural network according to the loss function until a termination condition is met; and classifying feature information of a bank fixed deposit customer of a preset user according to the latest obtained quantum neural network. The quantum neural network is superior to a classical neural network in extraction of global features of bank deposit customer information and convergence speed, and requires less data for training.
Owner:ZHONGKE YUNCHAO (BEIJING) QUANTUM TECH CO LTD +1

Method, device and electronic equipment for processing customer information

The application discloses a kind of processing method, device and electronic equipment of customer information, which is applied to big data field, and the method comprises: the customer information in multiple incoming call work orders of multiple customers is encoded and processed, to obtain multiple documents corresponding to multiple incoming call work orders;Obtain the weighting matrix model of each document in multiple documents;Obtain the theme word set of each document in multiple documents;According to the theme word set of each document and the weighting matrix model of each document, the target similarity between each document in multiple documents and each other document is calculated;According to target similarity, multiple documents are clustered based on PAM clustering algorithm, to obtain the clustered document set;From the clustered document set, obtain the target information of multiple customers.By the present application, the problem that the value information of incoming call work order is extracted by artificial labeling or natural language processing technology in related technology, leading to the inaccuracy of information extracted from incoming call work order is solved.
Owner:INDUSTRIAL AND COMMERCIAL BANK OF CHINA

Data processing method and apparatus, electronic device, and program product

This application discloses a data processing method, apparatus, electronic device, and program product, relating to the fields of artificial intelligence and fintech. The method includes: collecting target customer information from multiple channels after a preset time interval, and extracting target credit characteristics from the target customer information; determining a target state space based on the target credit information and target credit characteristics in the target customer information; inputting the target state space into a target decision model to obtain the decision actions output by the target decision model and the evaluation results of the decision actions; and determining target adjustment actions for credit services to the target customer based on the evaluation results and decision actions. This application solves the problem in related technologies where financial institutions typically rely on static data to provide services to customers, making it difficult to capture dynamic customer information in a timely manner and respond promptly, resulting in a relatively lagging response mechanism for financial institutions.
Owner:INDUSTRIAL AND COMMERCIAL BANK OF CHINA

Application in the system for supplementing and updating important information of electricity customers

This invention discloses a system for supplementing and updating important information of electricity customers, belonging to the field of power information technology. The invention includes an intelligent sensing module, an adaptive updating module, an information fusion and mining module, and a secure interaction module. The intelligent sensing module connects sensors, smart meters, and network monitoring systems via IoT technology to collect environmental and electricity consumption parameters in real time, analyze electricity consumption behavior patterns, and provide data support for judging changes in customer information, achieving comprehensive perception of customer electricity consumption and environmental impact. This invention utilizes IoT technology in collaboration with sensors, smart meters, and network monitoring systems to collect environmental and electricity consumption parameters in real time. Through a formula for predicting changes in electrical equipment load, it can accurately analyze the impact of environmental factors on the load of electrical equipment, providing a basis for power allocation in advance and avoiding power supply imbalances caused by information lag.
Owner:国网黑龙江省电力有限公司信息通信公司

system

PendingJP2026101190ACordless telephonesAutomatic call-answering/message-recording/conversation-recordingEngineeringFinancial transaction
Provide a system. 【Solution means】 Data processing means for receiving inquiries from users, Function to record the received inquiries in a storage device, Artificial intelligence function for performing analysis based on the recorded history data and customer information, Reply generation function for generating a response based on the analysis result, System function for providing the generated response to the user, Function to refer to the business information of corporate customers and provide e-commerce information, Function to instantaneously record and process inquiries using a real-time communication function, A system including the above.
Owner:SOFTBANK GROUP CORP

A Smart Identification Method for Street-Front Shops Based on Improved TF-IDF

PendingCN122089407Aquick lockImprove the weight of feature wordsSemantic analysisBiological modelsPrecision marketingCustomer information
This invention discloses an intelligent identification method for street-front shops based on an improved TF-IDF model, belonging to the field of intelligent shop identification technology. The method includes: extracting and normalizing internal customer information from the operator to obtain a local customer pool; performing a three-dimensional matching between a clean shop pool and the local customer pool to obtain a first pool of matched shops and a second pool of unmatched shops; forming text pairs using corresponding fields from the second shop pool and the local customer pool, calculating semantic similarity using an improved TF-IDF model, and identifying shops with similarity greater than a threshold as model-matched local shops; merging the first shop pool with the model-matched local shops to form the final local shop pool, and removing them from the clean shop pool to obtain a pool of shops from other networks; adding industry and product tags to the final local and other network shop pools to generate a shop profile library and outputting it to the marketing end. This invention can improve the accuracy of shop identification, reduce the cost of manual visits, and achieve one-time separation of local and other network shops for precise marketing.
Owner:SI-TECH INFORMATION TECH CO LTD

ERP (Enterprise Resource Planning) system and management method for lubricating grease product production and marketing management

The invention discloses an ERP (Enterprise Resource Planning) system and management method for production and marketing management of lubricating grease products, and the ERP system comprises a research and development center management subsystem which is used for defining products, raw materials and process formulas; the customer center management subsystem is used for managing customer information, creating and managing orders and distributing the orders; the production center management subsystem is used for managing production work orders, summarizing work order details and managing packaging tasks and production equipment; the quality control center management subsystem is used for managing detection records, detection standards and detection equipment; and the storage center management subsystem is used for managing article information of the finished product warehouse, the semi-finished product warehouse, the raw material warehouse and the packing material warehouse. Through the ERP system, full-life-cycle digital operation such as generation, production, quality detection and warehouse-in and warehouse-out of a sales order can be implemented, so that the working efficiency of production and marketing is improved, and the production and marketing process is traced back.
Owner:SHENZHEN HECHENG LUBRICATE MATERIALS CO LTD +1

Airline service method, device and storage medium

The application discloses an airline service method and device and a storage medium. The method relates to the field of artificial intelligence and comprises the following steps: acquiring flight query information of a target customer under the condition that the target customer is authorized; determining a plurality of preset service combinations according to the target customer information and the flight information; outputting a preference value of the target customer for each preset service combination through a target model; determining a recommended weight of each preset service combination and service configuration information of an additional service in each preset service combination through a service configuration optimization model combined with a constraint condition; determining a target service combination according to the recommended weight of each preset service combination and the service configuration information of the additional service in each preset service combination, and providing a service to the target customer according to the service configuration information of a target additional service in the target service combination. Through the application, the problem that a customer experience is poor because a personalized service cannot be provided in the prior art is solved.
Owner:TRAVELSKY TECHNOLOGY LIMITED

Performance estimation method for automated warehouse, performance estimation device for automated warehouse, and program

PCT designated stageWO2026105467A1InstrumentsDisplay deviceCustomer information
This performance estimation method comprises: acquiring customer information including a required specification and a floor drawing of an automated warehouse; generating, on the basis of the customer information, a calculation map for calculating performance of the automated warehouse; setting, on the basis of the customer information and the calculation map, a simulation condition that includes information on an arbitrary order and that is for evaluating the performance of the automated warehouse; executing a simulation by using the calculation map and the simulation condition; and outputting, to a display device on the basis of an execution result of the simulation, an estimation result of the performance of the automated warehouse including a processing time of an order to be processed by the automated warehouse.
Owner:PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO LTD

Methods for computer-based brokering of mobile services

Method for computer-based mediation of mobile services, wherein the mobile services are provided in a service vehicle (10), and wherein an administration server (20) of a service booking portal - receives a request for the provision of a mobile service from a customer (320), - submits a corresponding search query to a service vehicle database (40) in which available service vehicles (10) are listed, - makes adjustments to service vehicle parameters based on additional customer information recorded in a customer master database (30), - provides the customer with a selection of potentially suitable service vehicles (10) according to the adapted service vehicle parameters, - receives a customer's selection of service vehicles (320), and - the selected service vehicle (10) is reserved, whereby a function for calculating an optimal parameter combination for the service vehicle (10) to provide the selected service is used and adjusted for the adjustment of the service vehicle parameters by - the space in the service vehicle is monitored by a camera in order to capture the customer's emotional state by evaluating the camera data, by analyzing the camera data in relation to the customer's facial expressions and / or gestures (320), - the customer's emotional state is recorded during service provision, - checks whether the service employee or the customer makes any manual adjustments to the service vehicle parameters during the service provision; - in the case of a manual adjustment of the service vehicle parameters, the customer's emotional state is recorded after the service vehicle parameter change, - the function for calculating the optimal parameter combination is adjusted if the manual adjustment of the service vehicle parameters has led to positive emotions in the customer.
Owner:VOLKSWAGEN AG

A permission-based approval control and sale commodity directional sharing system and method

PendingCN122264889AEliminate the risk of cross-selling goodsPrecise dynamic calculationOffice automationCommerceEngineeringCustomer information
The present application belongs to the technical field of supply chain management, and particularly relates to a control and sale commodity directional sharing system and method based on permission approval, wherein the method comprises the following steps: S1: in response to a list creation request of a business, obtaining business identity information, target customer information and candidate commodity information; S2: calling a pre-set permission verification engine, and performing pre-position permission verification on the combination of the business, the target customer and the candidate commodity based on a multi-dimensional permission data model; S3: if the verification is passed, the business is allowed to build a sharing list for the target customer from the commodities within the permission range, and a list snapshot ID bound to the list is generated; S4: the built sharing list is submitted to a pre-set approval process; S5: a time-limited sharing link or a two-dimensional code is generated based on the list snapshot ID; and S6: in response to an access request of the target customer through the sharing link or the two-dimensional code.
Owner:SICHUAN SHENNIAO CENTURY TECHNOLOGY CO LTD

Continuously monitoring and updating mortgage ready data

ActiveUS12651283B2FinanceProduct appraisalInformation accessEngineering
A computer-implemented method of continuously updating information about a customer approved for a mortgage, the customer associated with a customer identification number. In one aspect, the method may include monitoring information accessed from a blockchain corresponding to the customer identification number, the information used to determine the customer is approved for a mortgage. In addition, the method may further include receiving new information about the customer, the new information used to determine the customer is approved for a mortgage. Further, the method may include updating a block of the blockchain to include the new information and recalculating the amount in which the customer is approved for a mortgage based upon the new information received.
Owner:STATE FARM MUTAL AUTOMOBILE INSURANCE COMPANY

A conversational intelligent access system and method

The application belongs to the field of intelligent conversation, and provides a conversation intelligent access system and method, which comprises the following steps: hosting different types of multiple conversation accounts to the cloud to realize centralized management and unified scheduling of the accounts; receiving conversation messages from the multiple conversation accounts in real time, and performing effectiveness screening and preprocessing on the accessed messages; classifying and distributing the accessed effective conversations based on a shunting model; identifying customer intention based on a response model, and automatically responding to conversations meeting preset rules; manually responding to conversations not shunted to the AI response module; performing feature extraction and labeling processing on accessed customer information to establish a customer portrait; and dynamically updating the shunting model and the response model based on the customer portrait.
Owner:GUANGZHOU XUNHONG NETWORK TECH CO LTD

Sales information management system, method for controlling the sales information management system, and control program for the sales information management system

To provide a sales information management system that minimizes the effort required from customers while accurately preventing errors in settlements, etc. [Solution] The sales information management system 1 comprises a registration sales information processing device 200a, a plurality of settlement sales information processing devices 200a, and a sales information management device 10. The registration sales information processing device 100a includes a registration-side customer information input unit 105 and a printing device 106 for printing purchase target identification information. Only when the identity of biometric information cannot be determined, it requests input of member information or purchase target identification information, and a member identity determination unit 23 determines the identity of the member information, or a purchase target identification identity determination unit 24 determines the identity of the purchase target identification information. The sales information management device 10 is configured to delete the stored biometric information when the settlement processing of the settlement sales information processing device 200a is completed.
Owner:TRANSACTION MEDIA NETWORKS INC

A packaging robot monitoring process and apparatus

ActiveCN117383006BPackaging automatic controlSoftware engineeringEnterprise resource planning
The application discloses a kind of packaging robot monitoring processing method and device, comprising: obtaining user information in user interface, and the user information is bound to the printing information of packing label of packaging robot;Obtain the model of current slitting film roll, customer information and order information, generate the order list of enterprise resource planning system;According to the order list and the packaging rule configured, execute film roll packaging task, and print label according to the printing information, and paste the printed label on the packaging snap-on paper cover.The application can automatically execute film roll packaging task according to the configuration and information of user interface and packaging interface, simplify the operation and interface of film roll packaging, and facilitate monitoring processing of packaging robot.
Owner:GUANGDONG SHICHENG PLASTIC MACHINERY

A method and device for classifying customers based on big data of business districts, and electronic equipment

ActiveCN115204273Baccurate classificationImprove the level of precision marketingMarket predictionsPrecision marketingBusiness data
The application discloses a kind of based on commercial circle big data to the method, device and electronic equipment of customer classification, the method includes: obtaining sales area, and the commercial data corresponding to sales area and the customer information of customer;Sales area is divided into commercial circle grid, and according to customer information, customer is mapped into corresponding commercial circle grid;According to commercial data, data filling is carried out to commercial circle grid;After data filling, commercial circle grid is classified, and the commercial circle type of each commercial circle grid is obtained;Customer is classified based on customer information and commercial circle type.The application divides region to sales market, and according to the commercial data of each region, the customer in region is classified more accurately, establishes the analysis level with commercial circle grid as core, realizes the fine intelligent management of customer, and through more accurate customer classification, effectively improve the level of accurate marketing to customer, promote the accurate delivery of goods source.
Owner:CHINA TOBACCO GUANGXI IND

system

Provide a system. 【Solution means】 Means for collecting the behavioral information of human resources in the sales operation, Means for centrally managing the collected information and storing it in an immediately accessible storage medium, Means for interpreting the response content and creating an evaluation using language data processing, Means for immediately providing a reverse feed based on the interpretation result, Means for automatically optimizing the work schedule considering the working hours and workload, Means for proposing an education plan based on individual behavioral results, Means for immediately displaying customer information and product information when human resources conduct sales activities using a visual assistance device, A system including means for analyzing the dialogue with customers through voice recognition and language analysis and providing information based on the results.
Owner:SOFTBANK GROUP CORP

A method and system for enterprise mobile banking access

This invention provides a method and system for accessing a corporate mobile banking app. The method includes: periodically calling the corporate mobile banking backend interface through the corporate mobile banking client to request and obtain the basic customer information of logged-in customers; signing and encrypting the basic customer information through the corporate mobile banking backend to obtain signed basic customer information, and returning it to the corporate mobile banking client; verifying the validity and legality of the signed basic customer information through a third-party system, and retaining the valid and legal signed basic customer information; upon receiving a customer's business request, when processing related business through the third-party system frontend within the corporate mobile banking client, directly processing the relevant business after the third-party system backend confirms the validity and legality of the basic customer information. This method verifies the basic customer information, implements a standardized access method for third-party systems, and reduces costs. When customers access the app, it ensures convenient operation and a continuous user experience.
Owner:YNET INTERACTIVE TECH CO LTD

system

Provide a system. 【Solution means】 Means for obtaining and analyzing storage information and customer information, Means for providing information that matches the customer's wishes based on the analysis results, Means for calculating an appropriate price based on the information obtained from the database, Means for visually presenting information using virtual reality technology, Means for automatically processing inquiries from customers, Means for proposing individualized information using artificial intelligence, Means for enabling information browsing in a virtual space by a mobile information terminal or device, A system including the above.
Owner:SOFTBANK GROUP CORP

An AI-assisted robot control system and control method for large exhibition sites

The application relates to the technical field of robots, in particular to an AI-assisted robot control system and control method for a large exhibition site, which comprises an AI control system arranged in a company, a company site physical environment unit and an operator, an exhibition-assisting robot arranged at the exhibition site and a physical environment unit at the exhibition site, the operator generates a high-level control code of the robot through the AI control system to control the exhibition-assisting robot, the exhibition-assisting robot comprises an external hardware storage unit, a remote data receiving / transmitting control unit, an exhibition site information acquisition control unit, a motion control unit, a navigation and obstacle avoidance control unit, an analysis control unit, a company and product explanation control unit, a power supply control unit, a customer information input and storage control unit and an order reservation control unit; the AI control system comprises an algorithm module, a language output module, a data statistics module, a classification and grading module and a data and report module.
Owner:成都正西机器人有限公司

A vehicle-mounted cosmetic mirror, a vehicle body interior assembly, and a vehicle

The utility model discloses a vehicle-mounted cosmetic mirror, vehicle body interior trim assembly and vehicle, vehicle-mounted cosmetic mirror includes open shell, color changing lens and camera, color changing lens installs the open end of open shell, camera is located between color changing lens and open shell, color changing lens is in the state that camera opens and presents first optical state of full light transmission, color changing lens is in the state that camera is closed and presents second optical state, color changing lens under second optical state is used for reflecting and absorbing light. In the utility model embodiment, when the user normally uses the cosmetic mirror, the camera is closed, and color changing lens sets second optical state, so that the user can observe self image through color changing lens reflection, and simultaneously, because color changing lens under second optical state is used for reflecting and absorbing light, makes color changing lens can shield camera, reduces the risk of application program secretly calling camera and taking photograph, and further leaks the customer information.
Owner:CHONGQING JINKANG NEW ENERGY VEHICLE CO LTD