The invention provides an intelligent business consultation method and device for a mobile
bank, and relates to the technical field of
data processing, and the method comprises the steps: receiving consultation request release, obtaining a response instruction, carrying out priority analysis, semantic recognition and
sensitivity analysis, then carrying out consultation reply analysis, encrypting a reply result, and sending the reply result to a user. The method can solve the problems that
mass data is difficult to process efficiently in the prior art, variable requirements cannot be met flexibly due to rigid
priority setting, reply content is deviated or inaccurate due to insufficient understanding accuracy of semantic intentions of users, a necessary
protection mechanism is lacked to ensure
data security when sensitive information is processed, and the user experience is poor. By comprehensively optimizing concurrent
processing, user priority, semantic understanding, sensitive information protection and
data transmission security, the efficiency, security and user experience of mobile
bank services are remarkably improved.