The invention relates to a reservation method, in particular to a client service reservation method for service units, such as banks, hospitals, governments and the like, which comprises the following steps: establishing a field queue and a reservation queue; inserting reservation requests in the reservation queue into the field queue to form a virtual queue according to reservation time; regulating positions, in the virtual queue, of each reservation request in the reservation queue according to the processing speed of the virtual queue; enabling the reservation requests in the reservation queue to enter the field queue through the on-site confirmation of clients to form an actual queue; and extracting the actual queue in order. In the reservation method, the client reserves service transaction time before going to the bank for transacting a service through a plurality of channels and modes of mobile phone short message, the Internet, telephone voices and the like; and at the service transaction time, the client prints a queuing number on the spot and can transact the service with the number. Therefore, the method has the advantages of not only avoiding the client waiting for too long, but also avoiding the condition that the number of the client is missed when the client arrives.