system
JP2026101342APending Publication Date: 2026-06-22SOFTBANK GROUP CORP
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-12-10
- Publication Date
- 2026-06-22
AI Technical Summary
Technical Problem
In local government counter services, inquiries and application procedures are not responded to promptly due to staff shortages and congestion, leading to long waiting times and user dissatisfaction.
Method used
A system utilizing a natural language processing engine to analyze user inquiries, generate initial responses, prompt for additional information, and automatically create documents, while incorporating data analysis and encryption for improved efficiency and user satisfaction.
Benefits of technology
The system reduces staff burden, provides quick and convenient services, and enhances user satisfaction by automating counter services and protecting user privacy.
✦ Generated by Eureka AI based on patent content.
Smart Images
Figure 2026101342000001_ABST
Abstract
We provide the system. [Solution] A means of analyzing user inquiries using a natural language understanding mechanism, Means for generating an initial response based on analyzed information, A means of prompting the input of additional information based on the generated response, A means for automatically generating information using the input additional information, A means of sending automatically generated information to the user, A means of verifying item information and providing the information using a video display device, A system that includes this.
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Citation Information
Patent Citations
JP2022180282A