Information processing device, information processing system, analysis result providing method, and control program

Abstract

To provide a second analysis result properly on the basis of providing a first analysis result.SOLUTION: An information processor 10 includes: an acquisition unit 111 for acquiring data on nursing care acquired from an apparatus used in a nursing care facility; an analysis unit 112 for analyzing data acquired from the acquisition unit 111 and generating a first analysis result and a second analysis result; a provision unit 114 for providing the first and second analysis results generated by the analysis unit 112 to a user of the apparatus in the nursing care facility; and an approving unit 113 for approving provision of the second analysis result to a user. The provision unit 114 provides a user with the second analysis result generated by the analysis unit 112.SELECTED DRAWING: Figure 3

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing system, an analysis result providing method, and a control program. [Background technology]

[0002] In nursing care facilities such as nursing homes for the elderly and hospitals, residents or hospitalized patients (hereinafter simply referred to as residents) may fall while walking or fall out of bed and injure themselves in the nursing care facility. Therefore, to enable nurses or caregivers to rush to the scene immediately when a resident falls into such a state, development is underway for a system that constantly monitors the condition of the resident (for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2014-90913 Summary of the Invention [Problem to be solved by the invention]

[0004] The level of users, such as nurses and caregivers, who use the equipment in nursing care facilities varies, and some users have low literacy in using the equipment, making it difficult for them to install new equipment. In such cases, simply installing new equipment can be problematic as users may not be able to use it properly.

[0005] The present invention has been made to solve such problems, and aims to solve the problem that the introduction of new equipment is difficult and that simply introducing new equipment makes it difficult to use, that is, to provide an appropriate second analysis result while maintaining the basic principle of providing a first analysis result. [Means for solving the problem]

[0006] The above object of the present invention can be achieved by the following means.

[0007] (1) an acquisition unit that acquires data related to nursing care obtained from devices used in nursing care facilities; an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result; a providing unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the device; a permission unit that permits the second analysis result to be provided to a user of the device, The providing unit provides the second analysis result permitted by the permitting unit to the user.

[0008] (2) the second analysis result is plural, and the permission unit determines permission for each of the second analysis results; The information processing device according to (1) above, wherein the providing unit provides the second analysis result permitted by the permission unit to the user.

[0009] (3) The information processing device described in (1) or (2) above, wherein the permission unit determines permission based on the user's contract information, the user's request, or the permission of a service provider that provides services related to the analysis.

[0010] (4) An information processing device according to any one of (1) to (3) above, wherein the analysis unit generates the second analysis result by analyzing the data accumulated for a predetermined period of time or the first analysis result.

[0011] (5) The information processing device according to any one of (1) to (4), wherein the analysis unit generates the second analysis result using data accumulated for a longer period of time than the first analysis result.

[0012] (6) An information processing device according to any one of (1) to (5) above, wherein the second analysis result includes an analysis result relating to the proficiency in using the device or the workload of nursing care.

[0013] (7) The data includes care records or care call information from a nursing home; The analysis unit analyzes the care record or the care call to generate a third analysis result; the permission unit permits the third analysis result to be provided to the user; The information processing device according to any one of (1) to (6), wherein the providing unit provides the permitted third analysis result to the user.

[0014] (8) An information processing device according to any one of (1) to (7) above; An information processing system comprising: a display device having a display unit that displays the first and second analysis results.

[0015] (9) Step (a) of acquiring data related to nursing care obtained from equipment used in a nursing care facility; (b) analyzing the data acquired in the step (a) to generate a first analysis result and a second analysis result; (c) providing the first analysis result generated in step (b) to a user of the device at the nursing care facility; (d) allowing the second analysis result to be provided to the user; and (e) providing the second analysis result approved in (d) to the user.

[0016] (10) the second analysis result is plural, and in the step (d), permission is determined for each of the second analysis results; In the step (e), the second analysis result permitted in the step (d) is provided to the user.

[0017] (11) A method for providing analysis results according to (9) or (11) above, wherein in step (d), permission is determined based on the user's contract information, the user's request, or the permission of a service provider that provides services related to the analysis.

[0018] (12) A method for providing analysis results according to any one of (9) to (11) above, wherein in step (b), the second analysis result is generated by analyzing the data accumulated for a predetermined period of time or the first analysis result accumulated for a predetermined period of time.

[0019] (13) A method for providing analysis results according to any one of (9) to (12) above, wherein in step (b), the second analysis result is generated using data accumulated for a longer period of time than the first analysis result.

[0020] (14) The method for providing analysis results according to any one of (9) to (13) above, wherein the second analysis result includes an analysis result regarding the proficiency in using the device or the workload of nursing care.

[0021] (15) The data includes care records or care call information from a nursing care facility, In the step (b), the care record or the care call is analyzed to generate a third analysis result; In the step (d), the third analysis result is permitted to be provided to the user; The analysis result providing method according to any one of (9) to (14) above, wherein in the step (e), the permitted third analysis result is provided to the user.

[0022] (16) A control program for causing a computer to execute the analysis result providing method according to any one of (9) to (15) above. [Effects of the Invention]

[0023] The information processing device according to the present invention includes an acquisition unit that acquires data related to nursing care from devices used in a nursing care facility, an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result, a provision unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the device at the nursing care facility, and a permission unit that permits the second analysis result to be provided to the user, wherein the provision unit provides the second analysis result generated by the analysis unit to the user. This allows the second analysis result to be appropriately provided while maintaining the provision of the first analysis result as a basis. [Brief explanation of the drawings]

[0024] [Figure 1] 1 is a schematic diagram showing the overall configuration of an information processing system according to an embodiment of the present invention used in a nursing care facility. [Figure 2] 1 is a schematic diagram showing multiple nursing care facilities in which information processing systems are installed and service providers. [Figure 3] FIG. 1 is a block diagram showing a schematic configuration of an information processing device. [Figure 4] FIG. 2 is a block diagram showing a schematic configuration of a terminal device. [Figure 5] FIG. 10 is a diagram illustrating an example of a detection unit installed in a resident's room. [Figure 6] FIG. 2 is a block diagram showing a schematic configuration of a detection unit. [Figure 7] FIG. 2 is a block diagram showing a schematic configuration of a staff terminal. [Figure 8] 10 is a flowchart showing an event response process in the entire information processing system. [Figure 9] 10 is an example of an event list recorded in a storage unit. [Figure 10] 10 is an example of an operation screen for responding to an event notification. [Figure 11A] 10 is a table showing the correspondence between devices and data related to nursing care. [Figure 11B] 10 is a table showing the correspondence between data related to nursing care and the first analysis results. [Figure 11C] 10 is a table showing the correspondence between the first analysis result etc. and the second analysis result. [Figure 12] 10 is a flowchart showing a process for providing first and second analysis results. [Figure 13] 10 is a flowchart showing a process for granting usage authority to a device user. [Figure 14] 10 is a flowchart showing a third analysis result providing process in a modified example. [Figure 15] 10 is a table showing the correspondence between data related to nursing care and the results of the third analysis. DETAILED DESCRIPTION OF THE INVENTION

[0025] Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings. In the description of the drawings, the same elements are designated by the same reference numerals, and duplicate explanations will be omitted. Furthermore, the dimensional proportions in the drawings are exaggerated for the convenience of explanation and may differ from the actual proportions.

[0026] (Overall composition) 1 is a diagram showing the overall configuration of an information processing system 1 according to this embodiment. The information processing system 1 used in a nursing care facility 900 includes an information processing device 10, a terminal device 20, and equipment 30 used in the nursing care facility 900. The equipment 30 includes a detection unit 31, a staff terminal 34, and a wireless AP (access point) 35.

[0027] The detection unit 31 is placed in each room (hereinafter also referred to as living room) of the resident 70, and detects the behavior and state of the resident 70 in the room. The staff terminal 34 is a portable terminal such as a smartphone, and is used by the staff 72, such as caregivers or nurses, who provide care and nursing for the resident 70.

[0028] The terminal device 20 (functioning as a display device) is a PC (personal computer) and is used by an administrator 74. The administrator 74 is, for example, the administrator or representative of the nursing care facility 900, or the leader of the staff 72, and is also a user of the devices 30. Devices such as the information processing device 10, terminal device 20, and device 30 are communicatively connected to one another via a LAN. The staff terminal 34 is connected to other devices via a wireless access point 35. Furthermore, each device in the nursing care facility 900 is connected to the Internet via an RT (router).

[0029] FIG. 2 is a schematic diagram showing multiple nursing care facilities 900 in which an information processing system 1 is installed, and a service provider. The information processing systems 1 of the multiple nursing care facilities 900 are connected to a service management server 50 operated by the service provider via the Internet. The service management server 50 provides analysis services and manages the usage rights of each nursing care facility 900 for the services. The analysis services available vary depending on the rank of usage rights. Rank 1 is the initial value, and is changed to ranks 2 and 3, which provide more advanced services, by being set by an employee 76 of the service provider or by a device user at the nursing care facility 900 purchasing analysis services of each level. Ranks 2 and 3 allow use of all analysis services of the lower rank 1. The ranks and the analysis services provided will be described later. The number of ranks is not limited to three, and more levels may be set.

[0030] 3 is a block diagram showing a schematic configuration of the information processing device 10. The information processing device 10 is a server, and includes a control unit 110, a communication unit 120, and a storage unit .

[0031] (control unit 110) The control unit 110 includes a CPU, RAM, ROM, etc. The control unit 110 functions as an acquisition unit 111, an analysis unit 112, a permission unit 113, and a provision unit 114, either alone or in cooperation with the communication unit 120.

[0032] The acquisition unit 111 acquires data related to nursing care from the devices 30 (detection unit 31, staff terminal 34, access point 35, etc.) used in the nursing care facility 900. The data related to nursing care includes data related to the behavior and condition of the resident 70, and data related to the behavior and care records of the staff 72 providing care. Examples of data related to nursing care will be described later.

[0033] The analysis unit 112 analyzes data related to nursing care and generates a first analysis result and a second analysis result. The analysis unit 112 also functions as an event determination unit. The event determination process will be described later (see FIG. 8, etc.). The permission unit 113 permits the provision of the second analysis result to a user according to the user's rank. Here, the user refers to a user of the device 30 in the nursing care facility 900, such as the operating body of the nursing care facility 900 (a medical corporation or a business providing services covered by nursing care insurance). Here, the first analysis result is available to all users (rank 1 or higher) who have introduced the analysis service. The second analysis result is an analysis service that is available according to the permission of the permission unit 113, i.e., according to the applied rank. For example, a rank 2 user can use some of the second analysis results among multiple types of second analysis results, and a rank 3 user higher than rank 3 can use all of the second analysis results. Examples of the first and second analysis results will be described later.

[0034] The providing unit 114 provides the first and second analysis results generated by the analyzing unit 112 to the user. For example, the providing unit 114 transmits the first analysis result to the staff terminal 34. The providing unit 114 also transmits the first and second analysis results to the terminal device 20 used in the nursing care facility 900.

[0035] (Communication unit 120) The communication unit 120 is an interface for various local connections, such as a network interface for wired communication based on standards such as Ethernet (registered trademark), or an interface for wireless communication based on standards such as Bluetooth (registered trademark) or IEEE802.11, and communicates with each terminal connected to the LAN.

[0036] (Storage unit 130) The storage unit 130 stores data related to nursing care obtained from devices used in the nursing care facility, such as a resident list, a staff list, care records, usage authority information, first analysis results, and second analysis results.

[0037] The "resident list" and "staff list" include personal IDs (names and numbers), room numbers, staff names, and assigned units for residents 70 and staff 72. A unit (also called a "responsible group") is a resident unit to which multiple residents who share a common area, such as the same floor, belong, and a group to which multiple staff members who are responsible for these resident units belong. The "care records" include nursing record sheets, nursing record sheets (medical charts, life records), and diagnostic charts that record the care provided by staff 72 to these residents 70. Care records are also entered from the staff terminal 34. The care records include the amount of medication administered to the resident 70, medication care related to medication dosage, the amount of food and fluid intake of the resident 70, dietary and hydration care related to the amount and quality of excretion, vital signs (such as body temperature, blood pressure, and pulse), and the time of occurrence of these events. The "usage authority information" includes rank information for users of the nursing care facility 900 described above.

[0038] Specific examples of the first analysis result and the second analysis result will be described later. The first analysis result includes an event list (see FIG. 9 described later) and work status. The event list includes event information and response status. An event is a change in the state of the resident 70 detected by the detection unit 31, and is an occurrence that should be reported (alert) to the staff 72, such as getting up, getting out of bed, falling, tipping over, or abnormal slight body movement. This event is determined by the analysis unit 112 (event determination unit). The "work status" is the working hours or working period of each staff member 72, and is recorded corresponding to the login / logoff times described later.

[0039] In the example shown in FIG. 1 , the information processing device 10 is an on-premise server located within the nursing care facility 900, but the location, number, etc. of each component included in the information processing system 1 are not limited to this and may be an external server unit connected to the Internet. In the case of an external server, it may be a cloud server using a commercial cloud service. Furthermore, when a server is used, the first and second analysis results are provided to the device users of each nursing care facility 900 via the external server.

[0040] (Terminal device 20) 4 is a block diagram showing a schematic configuration of the terminal device 20. The terminal device 20 includes a control unit 210, a communication unit 220, a display unit 230, and an input unit 240, which are interconnected by a bus. An administrator 74, who is also a user of the device 30, can request the purchase of a new service or the use of a service from a service provider through the terminal device 20. In response to this request, the service provider changes the rank and grants usage authority.

[0041] The control unit 210 includes a CPU, RAM, ROM, etc. The control unit 210 may also include an HDD (hard disk drive). The communication unit 220 is an interface for various local connections, such as a network interface for wired communication according to standards such as Ethernet (registered trademark), or an interface for wireless communication according to standards such as Bluetooth (registered trademark) or IEEE802.11, and communicates with devices connected via a LAN.

[0042] The display unit 230 is, for example, a liquid crystal display, and displays various information. The display unit 230 displays the first and second analysis results provided by the providing unit 114, for example.

[0043] The input unit 240 includes a keyboard, a numeric keypad, a mouse, etc., and is used to input various types of information.

[0044] (Detection unit 31) FIG. 5 is a diagram showing an example of a detection unit 31 installed around a bed 60 in a room of a resident 70. The detection unit 31 is also called a sensor box, and is arranged to monitor the room of the resident 70, which is an observation area. The detection unit 31 is equipped with various sensors as described below, and generates sensing information from the output of the sensors. The sensing information includes not only signals from each sensor, but also, for example, the results of a person's movement determined by image processing from a video signal (an event as described below), and a call signal from a care call unit 314 (described below).

[0045] Fig. 6 is a block diagram showing a schematic configuration of the detection unit 31. As shown in Fig. 6, the detection unit 31 includes a control unit 311, a communication unit 312, a camera 313, a care call unit 314, an audio input / output unit 315, and a pause switch 316, which are interconnected by a bus or short-range wireless communication. The detection unit 31 monitors the behavior of the resident 70 in an observation area (inside a room) provided corresponding to the resident 70.

[0046] The control unit 311 has the same configuration as the control unit 110, and includes a CPU, RAM, ROM, etc. The control unit 311 may also include an HDD. The control unit 311 controls each unit of the detection unit 31 and performs calculation processing according to a program. As described above, the analysis unit 112 also functions as an event determination unit, but instead of this, or by cooperating with the analysis unit 112, the control unit 311 may function as the event determination unit. In the following description, the control unit 311 will be described as functioning as the event determination unit by cooperating with the analysis unit 112.

[0047] The communication unit 312 is an interface circuit (for example, a LAN card, a wireless communication circuit, etc.) for communicating with other devices such as the information processing device 10 via a LAN.

[0048] The camera 313 is placed, for example, on the ceiling or upper part of a wall of the room, captures an image of the bed 60 of the resident 70 directly below as an observation area, and outputs the captured image (image data). This captured image includes still images and videos. The camera 313 is a near-infrared camera, but a visible light camera may be used instead, or a combination of these may be used. The camera 313 outputs an image signal as sensing information acquired by the imaging sensor.

[0049] The care call unit 314 includes a push-button switch, and detects a care call (also called a nurse call) when the resident 70 operates this switch. Instead of a push-button switch, a care call may be detected by an audio microphone. When the switch of the care call unit 314 is pressed, that is, when a care call is detected, the control unit 311 transmits a notification that a care call has been made to the information processing device 10, etc., via the communication unit 312 and the LAN.

[0050] The audio input / output unit 315 is, for example, a speaker and a microphone, and enables audio communication by transmitting and receiving audio signals to and from the terminal device 20 and the staff terminal 34 via the communication unit 312. The audio input / output unit 315 may be connected to the detection unit 31 via the communication unit 312 as an external device of the detection unit 31.

[0051] Pause switch 316 is placed near the entrance of the room. This pause switch 316 includes a push button switch, and when staff member 72 or the like operates this switch when entering the room, the determination process by the event determination unit of detection unit 31 (or the event determination unit of analysis unit 112), which will be described below, is temporarily stopped.

[0052] In the event determination process described below, the control unit 311 determines an event based on the movement of the resident 70 based on the captured image. In this case, if a third party other than the resident 70, such as a staff member 72, enters the room, the control unit 311 may not be able to distinguish between the resident 70 and the third party and may interpret the third party's actions as those of the resident 70, resulting in an unintended event determination. In other words, there is a risk of a false alarm. To prevent this, a pause switch 316 is used. Note that the pause switch 316 may be a push button type, or may be an NFC (near field communication) sensor such as FeliCa (registered trademark) in addition to the push button type. For example, the pause switch is turned on / off by holding an IC card held by the staff member 72 over a reading terminal installed at the entrance / exit of the room. Operating the pause switch temporarily suspends the event determination process, but this suspension can be released by operating the pause switch again. Note that the pause switch may be automatically released after a predetermined time has elapsed, according to a setting previously made by the staff member 72 or the like.

[0053] As another example, the device 30 (or the detection unit 31) may include other sensors for detecting nursing care data, such as a body movement sensor, a bed sensor, a mat sensor, a thermal sensor, or an infrared sensor. This body movement sensor may be a Doppler shift sensor that transmits and receives microwaves to and from the bed 60 and detects the Doppler shift of the microwaves caused by the body movement (e.g., breathing) of the resident 70. This body movement sensor detects chest movement (up and down movement of the chest) caused by the breathing of the resident 70. If a disruption in the period of the chest body movement or an amplitude of the chest body movement below a predetermined threshold is detected, it is determined to be an abnormal micro-body movement (e.g., due to cardiac arrest). This determination of abnormal micro-body movement may be made by the detection unit 31, or may be made by the control unit 110 of the information processing device 10 by sending only a signal to the information processing device 10. This bed sensor may be any sensor that can be attached to a bed, and may, for example, detect weight and be placed on the bed 60 or on the floor at the exit of the bed 60 as the observation area, and may detect whether or not a person is standing on the sensor, or may detect the state of sleep. This infrared sensor is also called a human presence sensor, and detects whether or not a person is present in the room. For example, it may be placed throughout the room or on the bed 60 as the observation area.

[0054] (Event detection by image processing) In this embodiment, an event is a change in the state of the resident 70 detected by the detection unit 31, such as getting up, getting out of bed, falling, or abnormal slight body movement, which should be reported (alert) to the staff 72. This event also includes a care call made by the care call unit 314. The detection unit 31 transmits the determination result of the event that has occurred to the information processing device 10.

[0055] The control unit 311 detects the behavior of the resident 70 from the images captured by the camera 313. The behaviors to be detected include "getting up" which is getting up from the bed 60, "getting out of bed" which is getting away from the bed 60 after getting up, "falling" which is falling off the bed 60, and "falling" which is falling onto the floor or the like.

[0056] The event determination unit of the control unit 311 detects image silhouettes (hereinafter referred to as "human silhouettes") from multiple captured images (video images). Human silhouettes can be detected, for example, by extracting a range of pixels with relatively large differences using time subtraction, which subtracts images captured at different times. Human silhouettes may also be detected using background subtraction, which subtracts a background image from a captured image. When a human silhouette is detected, it is determined that a resident 70 is present in the room.

[0057] Furthermore, the area within the rectangle circumscribing the outline of the image of the resident 70 can be detected as a human rectangle circumscribing the outline of the image of the resident 70. Furthermore, together with or instead of a human silhouette obtained from the overall image of the person, a silhouette of the image of the head of the resident 70 (hereinafter referred to as a "head silhouette") may be detected. The area within the rectangle circumscribing the outline of the image of the head of the resident 70 can be detected as a head rectangle circumscribing the outline of the image of the head of the resident 70 in the captured image.

[0058] The detection of getting up, getting out of bed, falling, and tipping over is performed by detecting the posture of the resident 70 (e.g., standing, sitting, lying down, etc.) from the detected human silhouette and their position relative to objects in the room, such as the bed 60, to determine whether they are getting up, "getting out of bed," or "falling over." For example, "getting up" can be recognized when the width of the human silhouette crossing any side of a predetermined rectangle, viewed from above, with the four corners of the bed 60 as vertices, increases to 20 cm or more. Furthermore, "getting out of bed" can be recognized when the ratio of the area of ​​the human silhouette outside the rectangle to the area inside the rectangle increases to 80% or more. Furthermore, when determining the sitting position, it may also be recognized whether the resident is sitting near the edge of the bed 60 (sitting on the edge of the bed 60). When the control unit 311 (event determination unit) of the detection unit 31 detects any type of event such as getting up, getting out of bed, or falling, it sends an event notification to the information processing device 10 or the like to indicate that the event has occurred.

[0059] Such event detection may be performed by a program processed by the CPU of the control unit 311, or may be performed by a built-in processing circuit. As another example, as described above, all or most of the detection processes may be performed on the analysis unit 112 (event determination unit) side of the information processing device 10. In this case, the control unit 311 only transmits the captured images (data related to nursing care) to the information processing device 10, and the information processing device 10, upon receiving them, detects events based on the captured images.

[0060] (Staff terminal 34) FIG. 7 is a block diagram showing the schematic configuration of the staff terminal 34. The staff terminal 34 includes a control unit 341, a wireless communication unit 342, a display unit 343, an input unit 344, and an audio input / output unit 345, all of which are interconnected via a bus. The control unit 341 includes a CPU, RAM, ROM, HDD, and other components similar to the control unit 311 of the detection unit 31. The wireless communication unit 342 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and wirelessly communicates with each device via the wireless AP 35 or directly. The display unit 343 and the input unit 344 are touch panels, with a touch sensor superimposed on the display surface of the display unit 343, which is typically a liquid crystal display. The display unit 343 and the input unit 344 display various operation screens (see FIG. 10, described below) that display a list of multiple events included in the event list to the staff member 72, and accept various operations through these operation screens. The accepted operations are sent to the information processing device 10 as operation information. The voice input / output unit 345 is, for example, a speaker and a microphone, and enables the staff member 72 to make voice calls to other staff terminals 34 via the wireless communication unit 342. The staff terminal 34 can be configured as, for example, a portable communication terminal device such as a tablet computer, a smartphone, or a mobile phone.

[0061] At the start and end of work, the staff member 72 performs login authentication processing and logout processing via the assigned staff member terminal 34. In this embodiment, the period and time from login to logout are considered to be the working period and working hours. The staff member 72 inputs a staff member ID and password via the touch panel (display unit 343, input unit 344) of the staff member terminal 34 and transmits them to the information processing device 10. The information processing device 10 compares the authentication information stored in the memory unit 130 and transmits an authentication result according to the authority of the staff member 72 to the staff member terminal 34, thereby completing the login authentication.

[0062] Each staff member 72 belongs to the unit to which they belong. For example, 24-hour care is provided to multiple residents 70 (care recipients) belonging to a resident unit in the East Wing on the second floor of a nursing facility by multiple staff members belonging to the same unit. In this case, if an event related to a resident 70 is detected in a resident unit in the East Wing on the second floor, the event information is broadcast to the staff terminals 34 of all staff members (who are logged in) belonging to the unit in charge of that resident unit, as will be described later. The resident units and the names of the members of the units to which they belong are registered in the resident list and the staff list, respectively.

[0063] (Event handling processing) FIG. 8 is a flowchart showing the event response process of the information processing system 1.

[0064] (Step S100) Here, a login authentication process is performed. The staff member 72 inputs a staff member ID and password via the touch panel (display unit 343, input unit 344) of the staff member terminal 34 and transmits them to the information processing device 10. The information processing device 10 compares the authentication information stored in the storage unit 130 and transmits an authentication result according to the authority of the staff member 72 to the staff member terminal 34.

[0065] (Step S110) The detection unit 31 monitors the observation area with a camera 313 .

[0066] (Steps S120, S130) The detection unit 31 detects an event from the movement of the resident 70 in the observation area. The detection unit 31 also detects an event through an operation of the care call unit 314. Then, the communication unit 312 (acquisition unit) of the information processing device 10 acquires event information of the event detected by the detection unit 31.

[0067] (Step S140) The information processing device 10 updates the event list based on the event information acquired in step S130. FIG. 9 shows an example of an event list stored in the storage unit 130. Events included in the event list include getting up, getting out of bed, falling, tipping over, and care calls, as described above. The most recent detected event is added to the end of the event list. Each event includes "event information" and "response status" data. The event information includes an automatically assigned primary key event ID, a room number, a target person, an event type, the date and time of occurrence, and image data. The image data (photographed images i010 to i013) included in the event information is still image data captured by the detection unit 31 when the event occurred, and transmitted in step S130. The "response status" includes the status, the staff member in charge, the date and time of response, whether live images (hereinafter also referred to simply as videos) were viewed (the captured images were used), and whether the room was visited. The staff member in charge is the staff member who took the initiative in the processing of step S180, described below, to assign themselves to the event. Here, "visiting a room" refers to the act of visiting the room of the resident 70 who caused the event to occur.

[0068] (Step S150) Here, the control unit 311 of the information processing device 10 notifies one or more staff members 72 of the event information newly acquired in step S120. More specifically, based on the event information, a broadcast notification is performed to simultaneously notify the staff terminals 34 of all logged-in staff members 72 who belong to the unit to which the resident 70 belongs. Note that Fig. 8 shows only the processing of one staff member terminal 34 used by one staff member 72 out of the multiple staff members 34.

[0069] (Steps S160, S170) Each staff member 72 checks the event that has occurred through the staff terminal 34. Fig. 10 shows examples of operation screens d1 and d2 for responding to the event notification (broadcast notification) displayed on the display unit 343 of the staff terminal 34. The operation screen d1 shown in the figure is a screen that displays a list of events. The displayed events can be scrolled up and down by flicking.

[0070] Areas a10 to a12 on the operation screen d1 correspond to event IDs 010 to 013 in the event list in FIG. 9. Area a10 displays an icon indicating that event ID 010 is a care call and that the event has been addressed. Area a11 displays an icon indicating that event ID 011 is a wake-up event and that the event has been addressed. Area a12 displays icons indicating that event IDs 012 and 013 are a wake-up event and a bed leaving event and that the event has not yet been addressed. These two events are related to the same resident 70 (Mr. C), so they are displayed together in the same area. Furthermore, because the event has not yet been addressed, area a13 displays a thumbnail image (image i013) related to the most recent event (ID 013). By operating area a13, text messages can be exchanged with other staff members 72 who are logged in. By clicking area a12 on the operation screen d1, the staff member 72 transitions to operation screen d2, which is used to confirm the next event.

[0071] (Step S170) The staff member 72 checks the details of the event on the operation screen d2 displayed on the staff terminal 34. On the operation screen d2, the name of the resident (Mr. C) who caused (determined) the event and the name of the staff member (Staff Member D) using the staff terminal 34 are displayed in area a20. The time elapsed since the event occurred is displayed in area a21. The elapsed time ("1 minute elapsed") shown in area a21 is the time elapsed since the most recent event was determined (rounded down to the nearest minute). Area a21 also displays a thumbnail image (still image) of the image captured at the time of the event (leaving bed). If the thumbnail image is insufficient and the staff member 72 wants to further confirm the status of the resident 70 who caused the bed leaving or getting up event, the staff member 72 operates the "talk" or "view" buttons in areas a23 and a24 below. Operating the "talk" button allows the staff member 72 to talk to the resident 70 (Mr. C) via the audio input / output unit 315. By operating the "Watch" button, a display request is sent to the information processing device 10, and in response, live images (real-time captured images (video)) captured by the camera 313 can be viewed by streaming playback on the operation screen d2. When the "Watch" button is operated, as shown in the video viewing column of the event list in FIG. 9, video viewing "Yes" is recorded for this event. At this time, the video viewing time and the number of calls / call time via the "Talk" button may also be recorded in association with the event.

[0072] A staff member 72 (for example, staff member D) operates the "Respond" button (hereinafter also referred to as "request for responsibility") in area a22 to indicate that he or she wishes to take the initiative in taking charge of the displayed events (ID012, 013) for getting up and getting out of bed. If he or she does not wish to take charge, he or she can return to the previous operation screen d1 showing the event list by operating the back button (triangle icon) in the bottom column. Note that while a staff member 72 is displaying the operation screen d2 shown in FIG. 10 and checking the status of the event, prohibition processing is performed on other staff members 72 under the control of the information processing device 10. For example, even if a staff member 72 is checking the status of an event for resident 70 (Mr. C) and another staff member 72 selects the same event (ID013), the words "Checking status" are displayed on the operation screen d1 for the other staff member 72, and the "Respond" button is not displayed or cannot be selected.

[0073] (Steps S180, S190) If staff member D wishes to take the initiative and take charge of an event, he or she operates the "take charge" button. In response to staff member D, who is the terminal user, operating the "take charge" button, the staff member terminal 34 transmits a request to take charge of the selected event to the information processing device 10. In response, the information processing device 10 replies with an approval notice. Upon approval, staff member D, who sent the request, takes charge of the event, checks the status of the event via the staff member terminal 34, and responds by rushing to the event (visiting the room) if necessary.

[0074] (Step S200) The information processing device 10 updates the event list in response to the processing of step S180. Specifically, the status of the event list (IDs 012-013: getting out of bed, etc.) is changed to "handled." In this embodiment, the status is changed to "handled" in response to the staff member 72 selecting an event and operating the "handle" button for the event displayed on the operation screen d2. That is, operating the "handle" button inputs a handling status of "handled," which is information indicating confirmation, and the handling date and time are recorded assuming that the staff member 72 who operated the button has handled the event. More specifically, in the event list of FIG. 9, the time when the processing of step S180 or S190 was performed is recorded in the handled date and time field. In this case, the staff member 72 may end the handling without rushing to the event by checking the thumbnail image on the operation screen d2 or talking to the resident 70. However, the response date and time is not limited to this, and the time when the staff member 72 rushes to the room of the resident 70 who has caused an event such as a fall, a tumble, or a nurse call and determines that the staff member 72 has visited the room (step S220 described below) to respond to the event may be recorded in the response date and time field. As another example, the response result may be entered on a separate operation screen to mark the event as completed, and the time of input may be recorded in the response date and time field. Furthermore, in response to updating the event list, the information processing device 10 broadcasts the updated event list to all staff members who are currently logged in.

[0075] (Step S210) Here, an example will be described in which an emergency response is performed. The staff member 72 in charge of the event visits the room of the resident 70 who caused the event to respond to the emergency response.

[0076] (Step S220) When the pause switch 316 is operated, or when the room detection unit 31 detects a third party other than the resident 70 based on the image captured by the camera 313, that is, when it detects the presence of multiple people, it determines that a staff member 72 has visited (entered) the room. Note that, at this time, if there is a visit to the room where the event occurred within a predetermined time (within 15 minutes) after the event response request (S180), it is deemed that the room was visited by the staff member 72 who made the response request (staff member D). Note that, if an NFC-based reading terminal placed at the entrance / exit of the room is used as the pause switch 316, the staff member 72 may hold an IC card on which ID data is recorded over this reading terminal to determine that there has been a visit to the room and which staff member 72 has visited.

[0077] (Step S230) The detection unit 31 transmits the staff visit information to the information processing device 10. The visit information includes the ID number of the resident 70.

[0078] (Step S240) The information processing device 10 records the room visit information received in step S230 in association with the event for which the status of the resident 70 corresponding to the ID number is "completed" and which has the latest completed date and time. For example, the information processing device 10 updates the "visited" column of the completed status of the corresponding event ID in the event list of FIG. 9 to "yes."

[0079] (Step S250) When the staff member 72 finishes working, the staff member 72 logs out by operating the "End of Work" button (not shown) on the staff member terminal 34. The logout time is recorded in the storage unit 130 as the working status.

[0080] (Staff 72's location) There are three or more wireless APs 35, each installed in a different location so that the detection area covers most of the work areas of the staff 72 within the building of the nursing care facility 900. The wireless APs 35 function as both a wireless access point using the Wi-Fi standard and a location information detector. The geographic coordinates of the location of each wireless AP 35 are pre-registered and stored in the information processing device 10 or each wireless AP 35. Various known technologies can be used to detect the location. For example, BLE (Bluetooth Low Energy) beacons, Wi-Fi positioning devices, and the like can be used. When BLE beacon technology is used, a staff terminal 34 serving as a transmitter transmits a beacon signal containing the unique ID of the staff terminal 34 at predetermined intervals. Each wireless AP 35 serving as a receiver estimates the distance from the strength of the received beacon signal. The location of the staff terminal 34 is then identified based on the distance information from each of the three or more wireless APs 35. In addition, in the case of Wi-Fi positioning technology, the staff terminal 34 functions as a receiver and receives (transmits) radio wave beacon signals in the 2.4 GHz (or 5 GHz) band transmitted (received) from multiple wireless APs 35. Then, based on the signal strength of the beacon signal from each wireless AP 35, the distance to each wireless AP 35 is estimated, thereby detecting location information on the staff terminal 34 side (or information processing device 10 side).

[0081] (Data related to nursing care and first analysis results) In this manner, the information processing device 10 acquires data related to nursing care from the device 30 of the nursing care facility 900, and generates a first analysis result from this data.

[0082] Fig. 11A is a table showing the correspondence between the devices 30 in the nursing care facility and the data related to nursing care obtained from the devices 30. The example shown in Fig. 11A is merely an example, and other first analysis results may be generated using data related to nursing care from devices 30 in other nursing care facilities 900.

[0083] 11A, the devices 30 in the nursing care facility include a camera 313 of the detection unit 31, a care call unit 314, a pause switch 316, a Doppler-type body motion sensor, a bed sensor (mat sensor), a staff terminal 34, and a wireless AP 35. The data related to nursing care acquired by the acquisition unit 111 from these devices 30 includes photographic data of the resident (0a), an event (0b) detected by the control unit 311 (event determination unit) from the photographic data, a care call signal (0c), an operation signal (0d), an action signal (0e, 0f), a request for care (0g) made by operating the “Correspond” button in FIG. 10 (S180 in FIG. 8), a request for live image viewing (0h) made by operating the “View” button, login / logout processing (S100, S250 in FIG. 8) (0i) through the staff terminal 34, and location information (0j).

[0084] 11B is a table showing the correspondence between data related to nursing care (hereinafter simply referred to as "associated data") and the first analysis results. The analysis unit 112 generates the following first analysis results (1a to 1j) based on each associated data (0a to 0j).

[0085] 1a: For example, the analysis unit 112 functions as an event determination unit to determine an event from the photographed data (0a). Also, the event (0b) determined by the detection unit 31 is accepted as is.

[0086] 1c: The analysis unit 112 accepts the care call signal (0c) as is and determines whether it is an event (care call).

[0087] 1d: The analysis unit 112 also analyzes the time of entry of the staff member 72 into the room by detecting the operation signal (0d) of the pause switch 316 at the entrance / exit of the room or the photographic data (0a) to detect that multiple people (one resident 70 and another person) are present in the room.

[0088] 1e: The analysis unit 112 analyzes the breathing movement (sleeping, apnea) of the resident 70 based on the movement signal (0e) from the body movement sensor.

[0089] 1f: The analysis unit 112 analyzes the event of the resident 70 getting up or getting out of bed based on the operation signal (0f) of the bed sensor.

[0090] 1g: The analysis unit 112 analyzes the staff member 72 who responded to the notified event based on the handling request (0g) from the staff member 72.

[0091] 1h: The analysis unit 112 analyzes the live image viewing record from the viewing request (0h) from the staff member 72.

[0092] 1i: The analysis unit 112 analyzes the working status of the staff member 72 from the login / logout process (0j).

[0093] 1j: The analysis unit 112 analyzes the movement trajectory of the staff member 72 from the position information (0j).

[0094] (Second analysis result) FIG. 11C is a table showing the correspondence between related data, first analysis results, and second analysis results. The analysis unit 112 generates the second analysis results shown below from the related data (0a to 0j) and / or the first analysis results at a predetermined timing. The first analysis results are analysis data generated instantly based on the related data. In contrast, the second analysis results are preferably generated by performing a more advanced analysis than the first analysis results or by analyzing data accumulated for a longer period than the data used to analyze the first analysis results. The analysis unit 112 generates the second analysis results (2a to 2h) shown below by analyzing the related data accumulated for a predetermined period (e.g., one week, one month, several months to a year or more) or the first analysis results accumulated for a predetermined period.

[0095] 2a: The analysis unit 112 analyzes the events (1a) over a predetermined period of time to analyze patterns of getting up, getting out of bed, falling, and tripping of the resident 70. For example, it analyzes whether events such as getting up and getting out of bed occur at specific times throughout the day, or whether trips and trips occur frequently at certain times.

[0096] 2b: The analysis unit 112 analyzes the ADSL (daily living activities) pattern based on the photographed data (0a) and behavioral data such as the movement trajectory and events (1a) of the resident 70 analyzed from this data. Here, the behavioral data includes information on the walking distance, walking speed, and activity area of ​​the resident 70.

[0097] 2c: The analysis unit 112 analyzes the sleep state (sleep duration, sleep depth) of the resident 70 from the related data (0a, 0e) of events, breathing movements, etc. and the first analysis results (1a, 1e).

[0098] 2d: The analysis unit 112 analyzes the amount of movement of the staff member 72, or the places where the staff member 72 frequently stays or the movement line (movement trajectory) from the position information (0j) and the movement trajectory (1j).

[0099] 2e: The analysis unit 112 analyzes the usage rate of the live image viewing function from the event (1a) and viewing record (0h, 1h). Specifically, it calculates the usage rate by dividing the number of live image views by the number of event notifications. The usage rate may also be analyzed for each type of event (getting up, getting out of bed, falling, dropping, care call).

[0100] 2f: The analysis unit 112 analyzes the task hours of each staff member 72 from the work status (0i, 1j). The analysis unit 112 may also analyze the allocation ratio from the task hours. The allocation ratio can be calculated from the number of residents, which is the number of residents 70 who stayed in a certain nursing care facility 900 for a predetermined time or more, the total working hours of the staff members 72, and the number of staff members (persons / 8 hours) converted from the number of residents and the total working hours.

[0101] 2g: The analysis unit 112 analyzes the workload reduction time and visit rate from the event (1a), entry time (0d, 1d), and handling request (1g). The workload reduction time can be calculated by multiplying the average event time Wt per event by the number of times Tx the room was not visited. The event time Wt can be calculated by averaging the time from when the handling request is sent to when the pause switch is operated (the time from steps S180 to S230 in FIG. 8). The number of times Tx can be calculated by subtracting the number of visits from the number of event notifications. The visit rate is the ratio of the number of visits to the number of event notifications for the entire nursing care facility 900 or for each unit in a specified short period (e.g., one week). The workload reduction time and visit rate may also be calculated for each type of event.

[0102] 2h: The analysis unit 112 analyzes the ICT equipment usage proficiency level from various related data (0a-0j) and the first analysis results (1a-1j). For example, the analysis unit 112 analyzes the trends over a predetermined period (one month to several months) of the amount of movement of the staff 72, the usage rate of the live use function, the visit rate, and the usage rate of the pause switch (the number of false alarms due to not operating the pause switch). At this time, the analysis unit 112 also compares the trends in the average ICT equipment usage proficiency level of other nursing care facilities provided by the service management server 50 (service provider), allowing the user to understand the level of their own nursing care facility 90. For example, when the nursing care facility 900 is short-staffed and recruiting nursing staff, it can more easily attract more talented personnel by presenting the nursing care facility 90's track record of ICT equipment implementation.

[0103] (Providing analysis results) Next, the generation and provision process of the first and second analysis results will be described with reference to Fig. 12 and Fig. 13. Fig. 12 is a flowchart showing the provision process of the first and second analysis results. Fig. 13 is a flowchart showing the granting process of usage authority to the device user used for the permission decision of Fig. 12.

[0104] (Step S310) The acquisition unit 111 acquires data related to nursing care from the device 30. For example, as shown in Fig. 11A, sensing data related to the resident 70 who is a care recipient or the staff member 72 who is a caregiver is acquired from the detection unit 31, the wireless AP 35, and the staff terminal 34 used in the nursing care facility 900. Also, as shown in Fig. 11A, operation data related to the staff member 72 is acquired from the staff terminal 34 used by the staff member 72.

[0105] (Step S320) The analysis unit 112 generates a first analysis result by analyzing the related data acquired in step S310. For example, like first analysis results 1a to 1j shown in Fig. 11B, the analysis unit 112 generates first analysis results such as events, entry times, breathing movements, staff members, live image viewing records, work status, and movement trajectories, and stores these results in the storage unit 130. For example, the events and live image viewing records are stored as an event list (first analysis result).

[0106] (Step S330) The providing unit 114 provides the first analysis result generated in step S320 to the device user. For example, if an event is determined, a notification of the event is sent to the staff terminal 34 used by the staff member 72 or to the terminal device 20 used by the administrator 74.

[0107] (Step S340) The control unit 110 determines whether or not it is a predetermined timing. For example, it determines that it is a predetermined timing every time a predetermined day or time arrives, such as every week, every day, or every hour, or when a request is received from the service management server 50 (employee 76). If it is a predetermined timing (YES), the process proceeds to step S350; if not (NO), the process from step S310 onward is repeated.

[0108] (Step S350) The analysis unit 112 generates a second analysis result based on the related data acquired in step S310 or the first analysis result generated in step S320, and stores the second analysis result in the storage unit 130. For example, like second analysis results 2a to 2h shown in FIG. 11C, second analysis results such as resident patterns, sleep states, staff working hours, ICT equipment usage proficiency, etc. are generated and stored in the storage unit 130.

[0109] (Step S360) The permission unit 113 determines whether to permit provision of the second analysis results to the device user of the nursing care facility 900. This determination is made based on the rank of the nursing care facility 900 or on the individual usage authority of the second analysis results of the nursing care facility 900. This rank is assigned by the processing in FIG. 13 , which will be described later. For example, in the case of rank 1, provision of the second analysis results is not permitted, in the case of rank 3, all are permitted, and in the case of rank 2, only some of the multiple second analysis results are permitted. If the permission unit 113 does not permit (NO), the processing returns to step S310; if all or some are permitted (YES), the processing proceeds to step S370.

[0110] (Step S370) The providing unit 114 provides the second analysis result to the device user in response to the permission determination. For example, the providing unit 114 transmits the second analysis result to the terminal device 20 used by the manager 74 of the nursing care facility 900. The manager 74 can view the result and check whether the effect of reducing the workload has reached the target, whether the proficiency in using the ICT device has reached the target, etc.

[0111] (Processing for granting usage rights to device users) (Step S410) 13, here, the control unit 110 registers a device user in response to an instruction from the service management server 50. When an analysis processing service is first provided by a service provider, the usage authority is assigned an initial value of rank 1. For example, this rank 1 is the rank assigned during the trial period when the analysis service is introduced.

[0112] (Step S420) If the control unit 110 has received a notice of a contract change from the service management server 50 (YES), the control unit 110 proceeds to step S450. For example, if a user of the nursing care facility 90 contracts with the service provider for a more expensive service or for an additional option, the contract is updated.

[0113] (Step S430) If the device user requests the provision of an individual second analysis result or all second analysis results (YES), the control unit 110 proceeds to step S450. For example, a request for the provision of a specific second analysis result is made by the administrator 74 via the terminal device 20.

[0114] (Step S440) If there is a request from the service provider (YES), the control unit 110 proceeds to step S450. For example, an employee 76 of the service provider transmits a request for a rank change or for the granting of permission to use individual second analysis results via the service management server 50. This process is performed, for example, when the service provider wants to provide a new service to the nursing care facility 900 in order to increase sales or to promote the efficiency of the nursing care facility's operations.

[0115] (Step S450) The control unit 110 changes the contract information of the device user and changes the usage authority accordingly. That is, it upgrades from rank 1 to rank 2 or rank 3 depending on the content of the request. Furthermore, depending on the content of the request, usage authority may be set for each of multiple second analysis results. For example, it may be set so that only a specific second analysis result can be provided depending on the request. Then, the changed usage authority is stored in the storage unit 130 as usage authority information. Thereafter, the permission unit 113 uses this usage authority information to determine whether or not to permit the provision of the second analysis result.

[0116] As described above, the information processing device according to this embodiment includes an acquisition unit that acquires data related to nursing care from devices used in a nursing care facility, an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result, a provision unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the device at the nursing care facility, and a permission unit that permits the second analysis result to be provided to the user, and the provision unit provides the second analysis result generated by the analysis unit to the user. This solves the problem of not being able to demonstrate the long-term effects of introducing devices, i.e., it is possible to appropriately provide the second analysis result while maintaining the provision of the first analysis result.

[0117] More specifically, the information processing device 10 according to this embodiment initially provides a first analysis result, allowing users to accumulate data while experiencing the effects of some functions, thereby serving as a hook for introducing the device. Then, by providing a second analysis result according to permission, other functions can be gradually added and expanded, allowing even users who are not yet proficient in using new devices to gradually become proficient. Furthermore, providing the second analysis result makes it possible to demonstrate the long-term effects of introducing the device. Furthermore, the second analysis result provided by the information processing device according to this embodiment is generated using nursing care-related data accumulated for a longer period than the first analysis result, or is generated by analyzing the first analysis result. Furthermore, the second analysis result includes analysis results regarding the level of proficiency in using the device or the workload of nursing care. This makes it possible to demonstrate the long-term effects of introducing the device.

[0118] (Variation) Next, the process of providing the third analysis result in the modified example will be described with reference to Fig. 14 and Fig. 15. Fig. 14 is a flowchart showing the process of providing the third analysis result. Fig. 15 is a table showing the correspondence between data related to nursing care and the third analysis result.

[0119] (Step S510) The acquisition unit 111 acquires care records and care call information. The care records are stored in the storage unit 130. The care call information is a care call signal (0c) or an event (1c) included in an event list stored in the storage unit 130.

[0120] (Step S520) The analysis unit 112 generates a third analysis result and stores it in the memory unit 130. As shown in FIG. 15, for "3a: Care Record Analysis Result," the analysis unit 112 analyzes the care record to obtain a care record analysis result. For example, the analysis unit 112 analyzes the relationship between the amount of fluid intake before falling asleep and the sleep state of a certain resident 70, the changes in sleep time, food intake, and exercise, or the relationship between medication care and these changes. The analysis unit 112 derives the appropriate amount of fluid intake that will result in the best sleep state, and outputs an alert if the amount of change in the changes is large. "3b: Release Upper Limit Number" releases the upper limit for the number of rooms corresponding to the care call analysis result (second analysis result 2a). For example, the initial upper limit of 10 rooms (10 beds) is released, or the upper limit is increased to 20 rooms (20 beds).

[0121] (Step S530) The permission unit 113 determines whether to permit provision of the third analysis result to the user of the nursing care facility 900. This determination is made based on the rank of the nursing care facility 900 or the individual usage authority of the nursing care facility 900 for the third analysis result. These ranks or individual usage authorities are granted by the processing of FIG. 13. For example, if the rank is 3, provision of the third analysis result is permitted. If the permission unit 113 permits (YES), the processing proceeds to step S540.

[0122] (Step S530) The providing unit 114 provides the third analysis result to the device user in response to permission. For example, the providing unit 114 transmits the third analysis result to the terminal device 20 used by the manager 74 of the nursing care facility 900. By viewing this, the manager 74 can check changes in the status of the residents, and can check what time periods and for which residents 70 care call events occur with high frequency.

[0123] In this way, the information processing device 10 according to the modified example can provide the third analysis result in response to permission, thereby indicating the long-term effect of introducing the device.

[0124] The configurations of the information processing device 10 and the information processing system 1 including the same described above are merely the main components used to explain the features of the above-described embodiment. However, the present invention is not limited to the above-described configurations and can be modified in various ways within the scope of the claims. For example, the information processing system 1 may be configured with the information processing device 10 and a terminal device 20 (display device) including a display unit 23. Furthermore, the processing in the information processing device 10 according to the above-described embodiment may include steps other than those shown in the flowcharts and sequence charts, or may not include some of the steps described above. Furthermore, the order of the steps is not limited to the above-described embodiment. Furthermore, each step may be combined with other steps and executed as a single step, may be included in other steps, or may be divided into multiple steps and executed.

[0125] Furthermore, the means and methods for performing various processes in the information processing device or information processing system according to the above-described embodiments can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided, for example, by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is typically transferred and stored in a storage unit such as a hard disk. The program may also be provided as standalone application software, or may be incorporated as a function into the software of a device such as a detection unit. [Explanation of symbols]

[0126] 1. Information Processing Systems 10. Information processing equipment 110 control section 111 Acquisition Department 112 Analysis Department 113 Permit Department 114 Provision Department 120 Communications Department 130 Storage section 20 Terminal equipment 210 Control Unit 220 Communications Department 230 Display section 240 Input section 30 equipment 31 Detection unit 311 Control Unit 312 Communications Department 313 Camera 314 Care Call Department 315 Audio input / output section 316 Pause Switch 34 Staff terminal 341 Control Unit 342 Radio Communication Department 343 Display section 344 Input section 345 Audio Input / Output Unit 50 Service Management Servers 70 Residents 72 staff 74 Administrator 76 employees

Claims

1. An acquisition unit that acquires data related to nursing care obtained from equipment used in a nursing care facility where a resident resides and where care is provided by staff to the resident; an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result; a providing unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the device; a permission unit that permits the second analysis result to be provided to a user of the device, the providing unit provides the second analysis result permitted by the permitting unit to the user; The device used in the nursing care facility includes a detection unit that detects the behavior of the resident and a staff terminal carried by the staff, The nursing care data includes data on the behavior and condition of the resident and data on the behavior of the staff, the first analysis result includes a determination result of an event related to the resident and a record of the staff member's operation on the staff terminal in response to the event; The information processing device, wherein the second analysis result includes an analysis result regarding the staff member's proficiency in using the equipment.

2. An information processing device as described in Claim 1, wherein the second analysis result includes a comparison result of the proficiency level at the nursing care facility with the average proficiency level at multiple nursing care facilities.

3. the second analysis result is a plurality of results, and the permission unit determines permission for each of the second analysis results; The information processing device according to claim 1 , wherein the providing unit provides the second analysis result, which is permitted by the permitting unit, to the user.

4. The information processing device according to claim 1 , wherein the permission unit determines permission based on contract information of the user, a request from the user, or permission from a service provider that provides a service related to the analysis.

5. 5. The information processing device according to claim 1, wherein the analysis unit generates the second analysis result by analyzing the data accumulated for a predetermined period or the first analysis result accumulated for a predetermined period.

6. The information processing apparatus according to claim 1 , wherein the analysis unit generates the second analysis result using the data that has been accumulated for a longer period of time than the first analysis result.

7. The data includes care records or care call information at the nursing home; The analysis unit analyzes the care record or the care call to generate a third analysis result; the permission unit permits the third analysis result to be provided to the user; The information processing device according to claim 1 , wherein the providing unit provides the permitted third analysis result to the user.

8. An information processing device according to any one of claims 1 to 7; and a display device having a display unit that displays the first and second analysis results.

9. A computer-implemented method for providing analysis results, comprising: A step (a) of acquiring data related to nursing care obtained from equipment used in a nursing care facility where a resident resides and where care is provided by staff to the resident; (b) analyzing the data acquired in the step (a) to generate a first analysis result and a second analysis result; (c) providing the first analysis result generated in step (b) to a user of the device at the nursing care facility; (d) allowing the second analysis result to be provided to the user; and (e) providing the second analysis result approved in the step (d) to the user, The device used in the nursing care facility includes a detection unit that detects the behavior of the resident and a staff terminal carried by the staff, The nursing care data includes data on the behavior and condition of the resident and data on the behavior of the staff, the first analysis result includes a determination result of an event related to the resident and a record of the staff member's operation on the staff terminal in response to the event; The second analysis result includes an analysis result regarding the staff member's proficiency in using the device. A method for providing analysis results that executes processing.

10. The method for providing analysis results described in Claim 9, wherein the second analysis result includes a comparison result of the proficiency level at the nursing care facility with the average proficiency level at multiple nursing care facilities.

11. the second analysis result is a plurality of results, and in the step (d), permission is determined for each of the second analysis results; 11. The analysis result providing method according to claim 9, wherein in the step (e), the second analysis result permitted in the step (d) is provided to the user.

12. 12. The analysis result providing method according to claim 9, wherein in step (d), permission is determined based on contract information of the user, a request of the user, or permission of a service provider that provides a service related to the analysis.

13. 13. The analysis result providing method according to claim 9, wherein in the step (b), the second analysis result is generated by analyzing the data accumulated for a predetermined period or the first analysis result accumulated for a predetermined period.

14. 14. The analysis result providing method according to claim 9, wherein in step (b), the second analysis result is generated using the data that has been accumulated for a longer period of time than the first analysis result.

15. The data includes care records or care call information at the nursing home; In the step (b), the care record or the care call is analyzed to generate a third analysis result; In the step (d), the third analysis result is permitted to be provided to the user; 15. The analysis result providing method according to claim 9, wherein in the step (e), the permitted third analysis result is provided to the user.

16. A control program for causing a computer to execute the analysis result providing method according to any one of claims 9 to 15.

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