Abnormal situation processing method, apparatus, device, and computer storage medium

Abstract

The application belongs to the technical field of intelligent household appliances, and particularly relates to an abnormal situation processing method, device, equipment and computer storage medium. The method comprises the following steps: acquiring a working state of an intelligent household appliance and an indoor temperature of a space where the intelligent household appliance is located; when the working state of the intelligent household appliance is not working, acquiring an indoor area of the space where the intelligent household appliance is located, an abnormal temperature difference value and a recorded temperature; determining whether the intelligent household appliance executes an abnormal situation processing function according to the indoor temperature, the abnormal temperature difference value and the recorded temperature; when the working state of the intelligent household appliance is working, acquiring a running mode of the intelligent household appliance and a current recorded temperature, and judging whether the indoor temperature meets a warning condition; and determining whether the intelligent household appliance executes the abnormal situation processing function according to a judgment result. The method improves the experience of a home environment, realizes real-time monitoring of abnormal situations, improves the functionality of the intelligent household appliance, perfects the monitoring strategy of abnormal situations, and improves the use experience of a user.

Description

TECHNICAL FIELD

[0001] The present application belongs to the technical field of intelligent household appliances, and particularly relates to an abnormal situation processing method and device, equipment and a computer storage medium. BACKGROUND

[0002] With the continuous development and improvement of intelligent technology system, the intelligent degree of intelligent household appliances is getting higher and higher. In order to adapt to the upgrading of people's consumption, many new air conditioner additional functions are developed to meet people's needs.

[0003] Among them, the air conditioner is a relatively common and widely used intelligent household appliance. With the continuous progress of technology, some air conditioners have realized the dual functions of automatic cleaning of evaporator and automatic cleaning of filter screen, basically eliminating the trouble of cleaning the air conditioner; due to the deterioration of air quality, the air conditioner also has the function of air purification.

[0004] However, the existing air conditioner does not involve indoor safety monitoring, and cannot determine that there is an abnormal problem in the room through the detected abnormal phenomenon. SUMMARY

[0005] The present application provides an abnormal situation processing method, device, equipment and computer storage medium, which solves the defect that the existing air conditioner cannot determine that there is an abnormal problem in the room through the detected abnormal phenomenon.

[0006] In a first aspect, the present application provides an abnormal situation processing method, comprising:

[0007] obtaining the working state of the intelligent household appliance and the indoor temperature of the space where the intelligent household appliance is located;

[0008] obtaining the indoor area of the space where the intelligent household appliance is located and the abnormal temperature difference value when the intelligent household appliance is in standby state, the abnormal temperature difference value being used to indicate the temperature change in a preset period when the intelligent household appliance is in standby state;

[0009] determining whether the intelligent household appliance executes an abnormal situation processing function according to the indoor temperature and the abnormal temperature difference value.

[0010] Optionally, the determining whether the intelligent household appliance executes an abnormal situation processing function according to the indoor temperature and the abnormal temperature difference value comprises:

[0011] obtaining the current recorded temperature of the intelligent household appliance;

[0012] judging whether the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference value;

[0013] If yes, it is judged whether the record temperature is not equal to a first preset value;

[0014] When the record temperature is not equal to the first preset value, it is determined that the smart home appliance executes an abnormal situation processing function;

[0015] When the record temperature is equal to the first preset value, it is determined that the record temperature is the indoor temperature, and the working state and the indoor temperature of the smart home appliance are re-acquired according to a preset period.

[0016] Optionally, the re-acquiring the working state and the indoor temperature of the smart home appliance according to the preset period comprises:

[0017] According to the abnormal temperature difference, a prompt information is sent to a user terminal, and the prompt information is used to prompt the user that the space where the smart home appliance is located is not currently in an abnormal situation.

[0018] The feedback information sent by the user terminal is received.

[0019] If the feedback information indicates that the space where the smart home appliance is located is not currently in an abnormal situation, the working state and the indoor temperature of the smart home appliance are re-acquired according to a preset period.

[0020] Optionally, the working state comprises a running state and a standby state, and when the working state of the smart home appliance is in the running state, the method further comprises:

[0021] The running mode and the record temperature of the smart home appliance are acquired, and the running mode comprises a refrigeration mode and a heating mode.

[0022] According to the running mode and the record temperature, it is judged whether the indoor temperature satisfies a warning condition, and the warning condition is used to indicate whether the smart home appliance executes an abnormal situation processing function.

[0023] If yes, it is determined that the smart home appliance executes the abnormal situation processing function.

[0024] Optionally, the judging whether the indoor temperature satisfies the warning condition according to the running mode and the record temperature comprises:

[0025] If the running mode is the refrigeration mode, a first preset temperature is acquired.

[0026] It is judged whether a difference between the indoor temperature and the first preset temperature is greater than the record temperature.

[0027] If yes, it is judged whether the record temperature is not equal to a first preset value;

[0028] determining that the indoor temperature meets the early warning condition when the recorded temperature is not equal to the first preset value;

[0029] determining that the recorded temperature is a difference between the indoor temperature and the first preset temperature when the recorded temperature is equal to the first preset value;

[0030] determining whether the indoor temperature is less than a difference between the first preset temperature and a second preset value;

[0031] determining that the indoor temperature meets the early warning condition when the indoor temperature is less than the difference between the first preset temperature and the second preset value.

[0032] Optionally, the determining whether the indoor temperature meets the early warning condition according to the operation mode and the recorded temperature further comprises:

[0033] obtaining a second preset temperature when the operation mode is the heating mode;

[0034] determining whether a difference between the second preset temperature and the indoor temperature is greater than the recorded temperature;

[0035] determining whether the recorded temperature is not equal to the first preset value when the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature;

[0036] determining that the indoor temperature meets the early warning condition when the recorded temperature is not equal to the first preset value;

[0037] determining that the recorded temperature is a difference between the second preset temperature and the indoor temperature when the recorded temperature is equal to the first preset value;

[0038] determining whether the indoor temperature is greater than a sum of the second preset temperature and the second preset value;

[0039] determining that the indoor temperature meets the early warning condition when the indoor temperature is greater than the sum of the second preset temperature and the second preset value.

[0040] Optionally, the method further comprises:

[0041] obtaining an indoor noise value of a space where the smart home appliance is located and the recorded temperature;

[0042] determining whether the indoor noise value exceeds a preset noise value;

[0043] determining that the smart home appliance executes an abnormal situation processing function when the indoor noise value exceeds the preset noise value;

[0044] determining the recorded temperature again and obtaining the indoor noise value again according to a preset period when the indoor noise value does not exceed the preset noise value.

[0045] In a second aspect, the present application provides an abnormal situation processing apparatus, comprising:

[0046] an obtaining module, configured to obtain a working state of a smart home appliance and an indoor temperature of a space where the smart home appliance is located.

[0047] The obtaining module is further configured to obtain an indoor area of the space where the smart home appliance is located and an abnormal temperature difference when the smart home appliance is in a standby state, the abnormal temperature difference being used to indicate a temperature change in a preset period when the smart home appliance is in the standby state.

[0048] a determining module, configured to determine whether the smart home appliance executes an abnormal situation processing function according to the indoor temperature and the abnormal temperature difference.

[0049] Optionally, the obtaining module is further configured to obtain a current recorded temperature of the smart home appliance.

[0050] The abnormal situation processing apparatus further comprises a judging module.

[0051] The judging module is configured to judge whether a difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference.

[0052] If the difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference, the judging module is further configured to judge whether the recorded temperature is not equal to a first preset value.

[0053] The determining module is specifically configured to determine that the smart home appliance executes the abnormal situation processing function when the recorded temperature is not equal to the first preset value.

[0054] The determining module is further configured to determine that the recorded temperature is the indoor temperature when the recorded temperature is equal to the first preset value, and to re-obtain the working state of the smart home appliance and the indoor temperature according to a preset period.

[0055] Optionally, the abnormal situation processing apparatus further comprises a sending module.

[0056] The sending module is configured to send prompt information to a user terminal according to the abnormal temperature difference, the prompt information being used to prompt the user that the space where the smart home appliance is located is not currently in an abnormal situation.

[0057] The obtaining module is further configured to receive feedback information sent by the user terminal.

[0058] If the feedback information indicates that the space where the smart home appliance is located is not currently in an abnormal situation, the obtaining module is further configured to re-obtain the working state of the smart home appliance and the indoor temperature according to a preset period.

[0059] Optionally, the obtaining module is further configured to obtain an operation mode and a recorded temperature of the smart home appliance, the operation mode comprising: a refrigeration mode and a heating mode.

[0060] The determining module is further configured to determine whether the indoor temperature meets a pre-warning condition according to the operation mode and the recorded temperature, the pre-warning condition being used to indicate whether the smart home appliance executes an abnormal situation processing function.

[0061] If the indoor temperature meets the pre-warning condition, the determining module is specifically configured to determine that the smart home appliance executes the abnormal situation processing function.

[0062] Optionally, if the operation mode is the refrigeration mode, the obtaining module is further configured to obtain a first preset temperature.

[0063] The determining module is further configured to determine whether a difference between the indoor temperature and the first preset temperature is greater than the recorded temperature.

[0064] If the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, the determining module is further configured to determine whether the recorded temperature is not equal to a first preset value.

[0065] The determining module is further configured to determine that the indoor temperature meets the pre-warning condition when the recorded temperature is not equal to the first preset value.

[0066] The determining module is further configured to determine that the recorded temperature is the difference between the indoor temperature and the first preset temperature when the recorded temperature is equal to the first preset value.

[0067] The determining module is further configured to determine whether the indoor temperature is less than a difference between the first preset temperature and a second preset value.

[0068] The determining module is further configured to determine that the indoor temperature meets the pre-warning condition when the indoor temperature is less than the difference between the first preset temperature and the second preset value.

[0069] Optionally, if the operation mode is the heating mode, the obtaining module is further configured to obtain a second preset temperature.

[0070] The determining module is further configured to determine whether a difference between the second preset temperature and the indoor temperature is greater than the recorded temperature.

[0071] If the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature, the determining module is further configured to determine whether the recorded temperature is not equal to the first preset value.

[0072] The determining module is further configured to determine that the recorded temperature is a difference between the second preset temperature and the indoor temperature when the recorded temperature is equal to the first preset value.

[0073] The judging module is further configured to judge whether the indoor temperature is greater than a sum of the second preset temperature and the second preset value.

[0074] The determining module is further configured to determine that the indoor temperature meets a pre-warning condition when the indoor temperature is greater than the sum of the second preset temperature and the second preset value.

[0075] Optionally, the obtaining module is further configured to obtain an indoor noise value of a space where the smart home appliance is located and the recorded temperature.

[0076] The judging module is further configured to judge whether the indoor noise value exceeds a preset noise value.

[0077] If the indoor noise value exceeds the preset noise value, the determining module is further configured to determine that the smart home appliance executes an abnormal situation processing function.

[0078] If the indoor noise value does not exceed the preset noise value, the determining module is further configured to re-determine the recorded temperature and re-obtain the indoor noise value according to a preset period.

[0079] In a third aspect, the present application provides an abnormal situation processing device, comprising:

[0080] a memory;

[0081] a processor;

[0082] The memory stores computer execution instructions.

[0083] The processor executes the computer execution instructions stored in the memory to implement the abnormal situation processing method in the first aspect and various possible implementation manners of the first aspect.

[0084] In a fourth aspect, the present application provides a computer storage medium having computer execution instructions stored thereon, and the computer execution instructions are executed by a processor to implement the abnormal situation processing method in the first aspect and various possible implementation manners of the first aspect.

[0085] The abnormal situation processing method provided in the application, by which the working state of the smart home appliance and the indoor temperature of the space where the smart home appliance is located are acquired; when the working state of the smart home appliance is not working, the indoor area of the space where the smart home appliance is located, the abnormal temperature difference and the recorded temperature are acquired; according to the indoor temperature, the abnormal temperature difference and the recorded temperature, it is determined whether the smart home appliance executes the abnormal situation processing function; when the working state of the smart home appliance is working, the running mode of the smart home appliance and the current recorded temperature are acquired, and it is determined whether the indoor temperature meets the early warning condition; according to the determination result, it is determined whether the smart home appliance executes the abnormal situation processing function. The method improves the experience of the home environment, realizes real-time monitoring of abnormal situations, improves the functionality of the smart home appliance, perfects the monitoring strategy of abnormal situations, and improves the user experience. BRIEF DESCRIPTION OF DRAWINGS

[0086] The accompanying drawings, which are incorporated herein and form part of the specification, illustrate embodiments consistent with the present application and, together with the description, further serve to explain the principles of the application.

[0087] Figure 1 is the flow of the abnormal situation processing method provided in the application Figure 1 ;

[0088] Figure 2 is the flow of the abnormal situation processing method provided in the application Figure 2 ;

[0089] Figure 3 is the flow of the abnormal situation processing method provided in the application Figure 3 ;

[0090] Figure 4 is a structural schematic diagram of the abnormal situation processing device provided in the application;

[0091] Figure 5 is a structural schematic diagram of the abnormal situation processing device provided in the application.

[0092] Through the above drawings, the specific embodiments of the present application have been shown, and will be described in more detail hereinafter. These drawings and textual descriptions are not intended to limit the scope of the concept of the present application by any means, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0093] In order to make the purposes, technical solutions and advantages of the present application clearer, the technical solutions in the present application will be described clearly and completely below in conjunction with the accompanying drawings in the present application. Obviously, the described embodiments are some of the embodiments of the present application, rather than all the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative work belong to the scope of protection of the present application.

[0094] The terms "first", "second", "third", "fourth" and the like (if any) in the description, claims, and accompanying drawings of the present application are used to distinguish similar objects, and do not necessarily have to be used to describe a particular order or sequence. It should be understood that the data used in this way can be interchanged under appropriate circumstances, so that the embodiments of the application described herein can be implemented in an order other than those illustrated or described herein.

[0095] In the embodiments of the present application, the words such as "exemplary" or "for example" are used to represent examples, illustrations or descriptions. Any embodiment or design scheme described as "exemplary" or "for example" in the present application should not be interpreted as more preferred or more advantageous than other embodiments or design schemes. Rather, the words such as "exemplary" or "for example" are intended to present the relevant concept in a specific manner.

[0096] It should be noted that the user information (including but not limited to user equipment information, user personal information, etc.) and data (including but not limited to data for analysis, stored data, displayed data, etc.) involved in the present application are all information and data authorized by the user or authorized by all parties, and the collection, use and processing of related data need to comply with relevant laws, regulations and standards of relevant countries and regions, and provide corresponding operation portal for user to choose authorization or refusal.

[0097] With the continuous development and improvement of intelligent technology system, the intelligent degree of intelligent household appliances is getting higher and higher. In order to adapt to the upgrading of people's consumption, many new air conditioner additional functions are developed to meet people's needs.

[0098] Among them, air conditioner is a relatively common and widely used intelligent household appliance. With the continuous progress of technology, some air conditioners have realized the dual functions of automatic cleaning evaporator and automatic cleaning filter screen, basically eliminating the trouble of cleaning air conditioner; due to the deterioration of air quality, air conditioner also sets the function of air purification.

[0099] However, air conditioner is now added with many new functions, but rarely associated with personal safety. The existing air conditioner does not involve indoor safety monitoring, nor can it judge the existence of abnormal problems in the room through the detected abnormal phenomena, in addition to the diversification of functions such as self-cleaning and air purification.

[0100] To solve the above problems, the present application provides an abnormal situation processing method.

[0101] First, the implementation scenario involved in the present application is described.

[0102] In the prior art, in order to meet the use requirements of users, intelligent household appliances are provided with various sensors and various detection devices, so that real-time detection of the state of the user and the environment in which the intelligent household appliance is located can be realized, so that the control of the intelligent household appliance is more intelligent. The intelligent household appliance involved in the present application may be, for example, an intelligent air conditioner provided with a temperature sensor and a sound detection device.

[0103] Intelligent household appliances are usually arranged at a position convenient for users to use, for example, an intelligent air conditioner is usually arranged indoors, and can adjust the indoor environment according to the temperature sensor and the sound detection device arranged by itself, so as to provide a more comfortable activity environment for the user.

[0104] The abnormal situation processing method provided by the present application can autonomously learn the normal temperature change range and the normal indoor noise change range through detection of the indoor temperature, the change trend of the indoor temperature and the indoor noise value, and when the indoor temperature and the change trend of the indoor temperature are not in the normal temperature change range or the indoor noise value is not in the normal change range, it is determined that there is an abnormal situation in the space where the intelligent household appliance is currently located, and an abnormal situation processing function is started. In addition, the limit range of temperature and noise is continuously improved to adapt to the user's demand. This method can be applied to various scenes, improves the experience of the home environment, realizes real-time monitoring of abnormal situations, improves the functionality of intelligent household appliances, perfects the monitoring strategy of abnormal situations, and improves the user's experience.

[0105] The technical solutions of the present application and how the technical solutions of the present application solve the above technical problems will be described in detail below with specific embodiments. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be described again in some embodiments. The embodiments of the present application will be described below with reference to the accompanying drawings.

[0106] Figure 1 Flow of the abnormal situation processing method provided by the embodiments of the present application Figure 1 The execution subject of the present embodiment may, for example, be a control device of an intelligent household appliance. As shown in Figure 1 The abnormal situation processing method provided by the present embodiment comprises:

[0107] S101: Obtain the working state of the intelligent household appliance and the indoor temperature of the space where the intelligent household appliance is located.

[0108] The working state includes: standby state and running state.

[0109] It can be understood that the internal of the smart home appliance is usually provided with a plurality of detection devices to realize real-time detection of the space where the smart home appliance is located. Among them, the temperature sensor can detect the temperature change in the current space, the humidity sensor can detect the humidity change in the current space, and the sound detection device can detect the sound change in the current space.

[0110] By detecting the working frequency of the smart home appliance, the current working state of the smart home appliance is obtained, and it is determined whether the smart home appliance is in a standby state; by the temperature sensor arranged in the smart home appliance, the temperature of the space where the smart home appliance is located is detected, and according to the obtained temperature detection value, the indoor temperature in the current space can be determined; wherein the indoor temperature is affected by the external environment temperature and whether the smart home appliance works.

[0111] For example, if the currently detected working frequency of the smart home appliance is 0Hz, the working state of the smart home appliance is a standby state; if the currently detected working frequency of the smart home appliance is not 0Hz, the working state of the smart home appliance is a working state; the temperature of the space where the smart home appliance is located detected by the temperature sensor can be 30℃.

[0112] S102: When the smart home appliance is in a standby state, the indoor area of the space where the smart home appliance is located and the abnormal temperature difference value are obtained.

[0113] Among them, the indoor area is used to indicate the size of the space where the smart home appliance is located; the abnormal temperature difference value is used to indicate the temperature change in a preset period when the smart home appliance is in a standby state.

[0114] When the smart home appliance is in a standby state, the smart home appliance does not run, that is, does not adjust the temperature of the current space, therefore, the temperature of the current space is only affected by the external environment; by the temperature sensor arranged in the smart home appliance, the change of the indoor temperature in a preset period is obtained; and the indoor area is obtained by the detection device.

[0115] It can be understood that the indoor area of the space where the smart home appliance is located can be obtained by a detection device, or can be input by the user when setting the smart home appliance. The indoor area is associated with the abnormal temperature difference. When the indoor area is large, the abnormal temperature difference obtained by the smart home appliance in the preset period is small. When the indoor area is small, the abnormal temperature difference obtained by the smart home appliance in the preset period is large. The abnormal temperature difference obtained by the smart home appliance reflects the temperature change of the current space. The smart home appliance is usually set indoors, and the height information of the space is consistent in most cases. Therefore, only the indoor area needs to be obtained in this step. If the smart home appliance is set in an industrial scene, the height information of the space also needs to be obtained. The method for obtaining the indoor area of the space where the smart home appliance is located is not specially limited in this application.

[0116] For example, the smart home appliance detects that the current indoor temperature is 30℃ through a temperature sensor, and obtains an indoor area of 15m 2 .

[0117] S103: Determine whether the smart home appliance executes an abnormal situation processing function according to the indoor temperature and the abnormal temperature difference.

[0118] After obtaining the indoor temperature and the abnormal temperature difference, the two are processed and analyzed to determine whether the indoor temperature of the space where the smart home appliance is currently located is within the normal temperature range. If the indoor temperature is within the normal temperature range, it is determined that the smart home appliance does not execute the abnormal situation processing function. If the indoor temperature is not within the normal temperature range, it is determined that the smart home appliance executes the abnormal situation processing function.

[0119] It can be understood that the normal temperature range can be obtained from the database of the current smart home appliance, or the corresponding normal temperature range can be determined according to the use habits of the current user.

[0120] For example, if the indoor temperature is 40℃ and is not within the normal temperature range used by the current user, it is determined that the smart home appliance does not execute the abnormal situation processing function. If the indoor temperature is 26℃ and is within the normal temperature range used by the current user, it is determined that the smart home appliance executes the abnormal situation processing function.

[0121] The abnormal situation processing method provided in this embodiment obtains the working state of the smart home appliance and the indoor temperature of the space where the smart home appliance is located. When the working state of the smart home appliance is not working, the indoor area and the abnormal temperature difference of the space where the smart home appliance is located are obtained. According to the indoor temperature and the abnormal temperature difference, it is determined whether the smart home appliance executes an abnormal situation processing function. This method can be applied to various scenes, realizes real-time monitoring of abnormal situations, improves the functionality of the smart home appliance, and improves the user experience.

[0122] Figure 2 The flow of the abnormal situation processing method provided by the embodiment of the present application Figure 2 As shown in Figure 1 The embodiment details the abnormal situation processing method based on the embodiment, and the abnormal situation processing method shown in the embodiment includes: Figure 3

[0123] S201: Obtain the working state of the smart home appliance and the indoor temperature of the space where the smart home appliance is located.

[0124] Step S201 is similar to step S101 described above, and will not be repeated here.

[0125] S202: Determine whether the working state is in standby state; if yes, execute step S203; if no, execute step S209.

[0126] By detecting the working frequency of the smart home appliance, it can be determined whether the smart home appliance is in standby state.

[0127] The purpose of this step of determining whether the working state is in standby state is to determine whether the smart home appliance is running, and then to select different abnormal situation judgment logic.

[0128] If the working state is standby state, it indicates that the current smart home appliance does not adjust the indoor temperature of the space where it is located, and the currently obtained indoor temperature is only affected by the external environment. At this time, the indoor area of the space where the smart home appliance is located and the abnormal temperature difference value are obtained to further determine whether the abnormal situation exists.

[0129] If the working state is not standby state, it indicates that the current smart home appliance is adjusting the indoor temperature of the space where it is located. At this time, the running mode of the smart home appliance and the current recorded temperature are obtained to determine the specific adjustment of the indoor temperature by the smart home appliance.

[0130] For example, if the working frequency of the current smart home appliance is 0Hz, it indicates that the working state is standby state, at which time the smart home appliance does not adjust the indoor temperature of the space where it is located, and the currently obtained indoor temperature is basically consistent with the temperature of the external environment. The indoor area and the abnormal temperature difference value are obtained to further determine the abnormal situation; if the working frequency of the current smart home appliance is not 0Hz, it indicates that the working state is not standby state, at which time the smart home appliance adjusts the indoor temperature of the space where it is located by heating or cooling.

[0131] S203: Obtain the indoor area of the space where the smart home appliance is located and the abnormal temperature difference value.

[0132] Step S203 is similar to step S102 described above, and will not be repeated here.

[0133] ​S204: Obtain a record temperature of the smart home appliance.

[0134] The record temperature is used to indicate an auxiliary value for determining whether the space where the smart home appliance is located has an abnormal situation. For example, the record temperature can be 0℃ when the smart home appliance does not perform the abnormal situation determination.

[0135] After obtaining the indoor area of the space where the smart home appliance is located and the abnormal temperature difference, the record temperature of the smart home appliance is obtained again.

[0136] It can be understood that the record temperature is not detected by the detection device, and the calculation method of the record temperature is different according to different abnormal situation determination logics. The initial record temperature is a preset temperature value obtained after the smart home appliance is powered on. After the abnormal situation determination, the record temperature is re-awarded with different temperature values according to different determination logics, that is, the record temperature is continuously updated with multiple abnormal situation determinations. After the smart home appliance is powered on again, the initial record temperature can be the temperature value obtained after the smart home appliance performs the last determination logic last time, or the initial temperature can be reset.

[0137] S205: Determine whether the difference between the indoor temperature and the record temperature is greater than or equal to the abnormal temperature difference. If yes, perform step S206; if no, perform step S208.

[0138] The purpose of this step is to determine whether the temperature of the space where the smart home appliance is located is normal.

[0139] If the difference between the indoor temperature and the record temperature is greater than or equal to the abnormal temperature difference, it indicates that the temperature of the space where the smart home appliance is located is not normal, and the record temperature needs to be further determined to determine whether the smart home appliance performs the abnormal situation processing function.

[0140] If the difference between the indoor temperature and the record temperature is less than the abnormal temperature difference, it indicates that the temperature of the space where the smart home appliance is located is normal, the current obtained indoor temperature is determined as the record temperature, and the working state of the smart home appliance and the indoor temperature are obtained again according to the preset period, and the abnormal situation determination logic is performed again.

[0141] It can be understood that the abnormal temperature difference refers to the temperature change of the space where the smart home appliance is located, and there is no negative number situation, so when calculating the difference between the indoor temperature and the record temperature, the absolute value of the obtained difference needs to be calculated to make the determination result more accurate. The abnormal temperature difference may be a temperature change difference caused by a sudden temperature drop or a sudden temperature rise. The type of abnormal situation is not specially limited in this embodiment, and only the abnormal situation of sudden temperature rise is specifically described.

[0142] For example, if the indoor temperature is 200℃, the abnormal temperature difference is 15℃, and the recorded temperature is 30℃, the difference between the indoor temperature and the recorded temperature is 30℃, and |200℃-30℃|=170℃>15℃, at this time, the recorded temperature needs to be further determined; if the indoor temperature is 30℃, the abnormal temperature difference is 15℃, and the recorded temperature is 0℃, the difference between the indoor temperature and the recorded temperature is 30℃, and |30℃-0℃|=30℃>15℃, at this time, the indoor temperature 30℃ is determined as the recorded temperature, that is, the recorded temperature=30℃, and the working state of the intelligent household appliance and the indoor temperature are re-acquired according to the preset period, and the logical judgment of the abnormal situation is performed again.

[0143] S206: determining whether the recorded temperature is not equal to the first preset value; if yes, performing step S207; if no, performing step S208.

[0144] For example, the first preset value can be 0℃.

[0145] The purpose of this step of determining whether the recorded temperature is not equal to the first preset value is to further determine whether the temperature of the space where the intelligent household appliance is located is normal.

[0146] If the recorded temperature is not equal to the first preset value, it indicates that the temperature of the space where the intelligent household appliance is located has an abnormal situation, at this time, the intelligent household appliance is determined to execute the abnormal situation processing function.

[0147] If the recorded temperature is equal to the first preset value, it indicates that the result of this logical judgment is that the space where the intelligent household appliance is located does not have an abnormal situation, at this time, the currently acquired indoor temperature is determined as the recorded temperature, and the working state of the intelligent household appliance and the indoor temperature are re-acquired according to the preset period, and the logical judgment of the abnormal situation is performed again.

[0148] It can be understood that the case of the recorded temperature being equal to the first preset value only occurs after the intelligent household appliance is powered on, and the initial judgment of whether the current space has an abnormal situation is performed.

[0149] For example, if the recorded temperature is 30℃, then 30℃≠0℃, the temperature of the space where the intelligent household appliance is located has an abnormal situation, at this time, the intelligent household appliance is determined to execute the abnormal situation processing function; if the indoor temperature is 30℃ and the recorded temperature is 0℃, then 0℃=0℃, the current judgment of the space where the intelligent household appliance is located does not have an abnormal situation, at this time, the indoor temperature 30℃ is determined as the recorded temperature, that is, the recorded temperature=30℃, and the working state of the intelligent household appliance and the indoor temperature are re-acquired according to the preset period, and the logical judgment of the abnormal situation is performed again.

[0150] S207: determining that the intelligent household appliance executes the abnormal situation processing function.

[0151] S208: determining that the recorded temperature is the indoor temperature.

[0152] After the record temperature is updated, the working state of the smart home appliance and the indoor temperature are re-acquired according to a preset period, and the logical judgment of the abnormal situation is performed again.

[0153] Optionally, the re-acquiring of the working state of the smart home appliance and the indoor temperature according to the preset period comprises:

[0154] According to the abnormal temperature difference, a prompt information is sent to a user terminal, feedback information sent by the user terminal is received, and if the feedback information indicates that the space where the smart home appliance is located is not in an abnormal situation, the working state of the smart home appliance and the indoor temperature are re-acquired according to a preset period.

[0155] The prompt information is used to prompt the user that the space where the smart home appliance is located is not in an abnormal situation.

[0156] After it is determined that the space where the smart home appliance is located is not in an abnormal situation, according to the currently acquired abnormal temperature difference, a prompt information is sent to a user terminal, and interaction is performed with the user; according to the feedback information of the user, it is confirmed again that the space is not in an abnormal situation, at this time, the abnormal temperature difference can be adjusted; after the abnormal temperature difference is adjusted, the working state of the smart home appliance and the indoor temperature are re-acquired according to a preset period, and logical judgment is performed using the adjusted abnormal temperature difference.

[0157] S209: Acquire the running mode and the current record temperature of the smart home appliance.

[0158] The running mode is used to indicate the specific adjustment mode of the smart home appliance to the temperature of the current space, and the running mode comprises a refrigeration mode and a heating mode.

[0159] When the smart home appliance is in a running state, the current running mode and the record temperature of the smart home appliance are acquired; according to different running modes, different logical judgments of abnormal situations are performed.

[0160] S210: According to the running mode and the record temperature, it is judged whether the indoor temperature meets a warning condition; if yes, step S211 is performed; if no, step S208 is performed.

[0161] The warning condition is used to indicate whether the smart home appliance executes an abnormal situation processing function.

[0162] The purpose of this step of judging whether the indoor temperature meets the warning condition is to determine whether the temperature of the space where the smart home appliance is located is normal.

[0163] If the indoor temperature meets the warning condition, it indicates that the space where the smart home appliance is located is in an abnormal situation, at this time, it is determined that the smart home appliance executes the abnormal situation processing function.

[0164] If the indoor temperature does not meet the early warning condition, it indicates that there is no abnormal situation in the space where the intelligent household appliance is located. At this time, according to the current operation mode of the intelligent household appliance, a corresponding calculation method is used to re-determine the recorded temperature, and the working state and the indoor temperature of the intelligent household appliance are re-acquired according to the preset period, and the logical judgment of the abnormal situation is performed again.

[0165] Specifically, if the operation mode is the refrigeration mode, the first preset temperature is acquired; it is judged whether the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature; if yes, it is judged whether the recorded temperature is not equal to the first preset value; when the recorded temperature is not equal to the first preset value, it is determined that the indoor temperature meets the early warning condition; when the recorded temperature is equal to the first preset value, the recorded temperature is determined as the difference between the indoor temperature and the first preset temperature; it is judged whether the indoor temperature is less than the difference between the first preset temperature and the second preset value; when the indoor temperature is less than the difference between the first preset temperature and the second preset value, it is determined that the indoor temperature meets the early warning condition.

[0166] The first preset temperature is used to indicate the preset temperature value that can be reached when the intelligent household appliance operates in the refrigeration mode, which can be 26℃ for example; the second preset value is determined according to the fluctuation range of the space where the intelligent household appliance is located during the operation process, which can be 2℃ for example.

[0167] When the intelligent household appliance operates in the refrigeration mode, the space temperature gradually decreases, the first preset temperature and the indoor temperature are acquired, and the difference between the indoor temperature and the first preset temperature is calculated; when the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, and the recorded temperature is not equal to the first preset value, the indoor temperature meets the early warning condition, that is, there is an abnormal situation in the current space, and it is determined that the intelligent household appliance executes the abnormal situation processing function; if the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature or the recorded temperature is not equal to the first preset value, any one of the two conditions is not met, which indicates that the current judgment result of the intelligent household appliance is that there is no abnormal situation in the space where it is located, and at this time the recorded temperature is determined as the difference between the indoor temperature and the first preset temperature; it is judged whether the indoor temperature is less than the difference between the first preset temperature and the second preset value; if the indoor temperature is less than the difference between the first preset temperature and the second preset value, the indoor temperature meets the early warning condition; if the indoor temperature is not less than the difference between the first preset temperature and the second preset value, the working state and the indoor temperature of the intelligent household appliance are re-acquired according to the preset period, and the logical judgment of the abnormal situation is performed again.

[0168] For example, if the indoor temperature is 30°C and the recorded temperature is 0°C, the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, 30°C-26°C=4°C>0°C, but the recorded temperature is equal to the first preset value, and there is no abnormal situation in the space where the smart home appliance is located, so the recorded temperature is determined as the difference between the indoor temperature and the first preset temperature, i.e., the recorded temperature is 4°C; if the obtained indoor temperature is 100°C and the recorded temperature is 4°C, the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, 100°C-26°C=74°C>4°C, and 4°C≠0°C, which indicates that the indoor temperature rising speed is abnormal, and the smart home appliance executes the abnormal situation processing function at this time.

[0169] Specifically, if the operation mode is the heating mode, the second preset temperature is obtained; it is determined whether the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature; if yes, it is determined whether the recorded temperature is not equal to the first preset value; when the recorded temperature is not equal to the first preset value, it is determined that the indoor temperature meets the early warning condition; when the recorded temperature is equal to the first preset value, the recorded temperature is determined as the difference between the second preset temperature and the indoor temperature; it is determined whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value; when the indoor temperature is greater than the sum of the second preset temperature and the second preset value, it is determined that the indoor temperature meets the early warning condition.

[0170] The second preset temperature is used to indicate a preset temperature value that can be reached when the smart home appliance operates in the heating mode, which can be 20°C, for example.

[0171] When the smart home appliance operates in the heating mode, the temperature in the current space gradually rises, the second preset temperature and the indoor temperature are obtained, and the difference between the second preset temperature and the indoor temperature is calculated; when the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature and the recorded temperature is not equal to the first preset value, the indoor temperature meets the early warning condition, i.e., there is an abnormal situation in the current space, and the smart home appliance executes the abnormal situation processing function at this time; if the difference between the indoor temperature and the second preset temperature is greater than the recorded temperature or the recorded temperature is not equal to the first preset value, any one of the two conditions is not met, which indicates that the smart home appliance determines that the current space does not have an abnormal situation at this time, and the recorded temperature is determined as the difference between the second preset temperature and the indoor temperature; it is determined whether the indoor temperature is greater than the sum of the second preset temperature and the second preset value; if the indoor temperature is greater than the sum of the second preset temperature and the second preset value, the indoor temperature meets the early warning condition; if the indoor temperature is not greater than the sum of the second preset temperature and the second preset value, the working state of the smart home appliance and the indoor temperature are reacquired according to the preset period, and the logic judgment of the abnormal situation is performed again.

[0172] It can be understood that the smart home appliance is in the heating mode, the indoor environment temperature gradually rises, and if there is an abnormal situation, for example, a fire, the indoor temperature will suddenly rise, at this time, the difference between the second preset temperature and the indoor temperature is negative, therefore, the absolute value of the difference between the two needs to be calculated, so as to perfect the logical judgment process.

[0173] For example, if the second preset temperature is 20℃, the indoor temperature is 10℃, and the recorded temperature is 0℃, the difference between the second preset temperature and the indoor temperature is greater than the recorded temperature, 20℃-10℃=10℃>0℃, but the recorded temperature is equal to the first preset value, at this time, the space where the smart home appliance is located does not have an abnormal situation, it is determined that the recorded temperature is the difference between the second preset temperature and the indoor temperature, that is, the recorded temperature is 10℃; if the obtained indoor temperature is 80℃, and the recorded temperature is 10℃, the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, |20℃-80℃|=60℃>10℃, and 10℃≠0℃, which indicates that the indoor temperature rising speed is not normal, at this time, it is determined that the smart home appliance executes the abnormal situation processing function.

[0174] S211: determining that the smart home appliance executes the abnormal situation processing function.

[0175] The abnormal situation processing method provided in the embodiment comprises the following steps: acquiring the working state of the smart home appliance and the indoor temperature of the space where the smart home appliance is located; when the working state of the smart home appliance is not working, acquiring the indoor area of the space where the smart home appliance is located, the abnormal temperature difference value and the recorded temperature; determining whether the smart home appliance executes the abnormal situation processing function according to the indoor temperature, the abnormal temperature difference value and the recorded temperature; when the working state of the smart home appliance is working, acquiring the running mode of the smart home appliance and the current recorded temperature, and judging whether the indoor temperature meets the early warning condition; and determining whether the smart home appliance executes the abnormal situation processing function according to the judgment result. The method can be applied to diversified scenes, improves the experience of the home environment, realizes real-time monitoring of the abnormal situation, improves the functionality of the smart home appliance, perfects the monitoring strategy of the abnormal situation, and improves the user experience.

[0176] Figure 3 Flow of the abnormal situation processing method provided in the embodiment Figure 2 As shown in Figure 4 the embodiment, the abnormal situation processing method is further described based on the Figure 4 embodiment, and the abnormal situation processing method shown in the embodiment further comprises:

[0177] S301: acquiring the indoor noise value of the space where the smart home appliance is located and the recorded temperature.

[0178] The detection device arranged in the smart home appliance detects the sound change of the space where the smart home appliance is currently located. According to the detection result, the real-time noise value of the space where the smart home appliance is located can be obtained, that is, the indoor noise value can be obtained. The current recording temperature of the smart home appliance is obtained.

[0179] For example, the sound detection device detects the sound of the space where the smart home appliance is located in real time. The sound detection device can be a decibel meter. The current indoor noise value can be 50 decibels, and the recording temperature can be 0℃.

[0180] S302: Determine whether the indoor noise value exceeds the preset noise value. If yes, perform step S303; if no, perform step S304.

[0181] The preset noise value is used to indicate the judgment threshold of whether the space where the smart home appliance is located is abnormal. For example, it can be 75 decibels.

[0182] The purpose of determining whether the indoor noise value exceeds the preset noise value is to determine whether the temperature of the space where the smart home appliance is located is normal.

[0183] If the indoor noise value exceeds the preset noise value, it indicates that the space where the smart home appliance is located is abnormal. At this time, it is determined that the smart home appliance executes the abnormal situation processing function.

[0184] If the indoor noise value does not exceed the preset noise value, it indicates that the space where the smart home appliance is located is not abnormal. At this time, the recording temperature is re-determined, the judgment process of whether the indoor temperature meets the early warning condition is accelerated, and the method of re-determining the recording temperature is related to the working state and operation mode of the smart home appliance.

[0185] It can be understood that the smart home appliance determines whether the current space is abnormal based on the indoor temperature or the indoor noise value, and the two determination methods do not have a clear execution order. They can be executed simultaneously, or the indoor temperature judgment logic can be performed first and then the indoor noise value judgment logic. The first preset temperature, the second preset temperature, and the preset noise value can be pre-set according to the user's usage habits.

[0186] For example, if the current indoor noise value is 80 decibels, 80 decibels > 75 decibels, it indicates that the space where the smart home appliance is currently located is abnormal. At this time, it is determined that the smart home appliance starts to execute the abnormal situation processing function. If the current indoor noise value is 60 decibels, 60 decibels < 75 decibels, it indicates that the space where the smart home appliance is currently located is not abnormal. At this time, the recording temperature is re-determined, and the indoor noise value is obtained again for abnormal situation judgment.

[0187] S303: Determine that the smart home appliance executes the abnormal situation processing function.

[0188] S304: Redetermine the record temperature.

[0189] The abnormal situation processing method provided by the embodiment can be applied to diversified scenes, improves the experience of a home environment, realizes real-time monitoring of abnormal situations, perfects the monitoring strategy of abnormal situations, and improves the use experience of a user.

[0190] Figure 5 A structural diagram of an abnormal situation processing device provided by the present application is shown in FIG. 1. As shown in FIG. 1, the present application provides an abnormal situation processing device 300, which comprises: Figure 5

[0191] An acquisition module 301 is configured to acquire a working state of a smart home appliance and an indoor temperature of a space where the smart home appliance is located.

[0192] The acquisition module 301 is further configured to acquire an indoor area of the space where the smart home appliance is located and an abnormal temperature difference value when the smart home appliance is in a standby state, the abnormal temperature difference value being used to indicate a temperature change in a preset period when the smart home appliance is in the standby state.

[0193] A determination module 302 is configured to determine whether the smart home appliance executes an abnormal situation processing function according to the indoor temperature and the abnormal temperature difference value.

[0194] Optionally, the acquisition module 301 is further configured to acquire a current record temperature of the smart home appliance.

[0195] The abnormal situation processing device further comprises a judgment module 303.

[0196] The judgment module 303 is configured to judge whether a difference between the indoor temperature and the record temperature is greater than or equal to the abnormal temperature difference value.

[0197] If the difference between the indoor temperature and the record temperature is greater than or equal to the abnormal temperature difference value, the judgment module 303 is further configured to judge whether the record temperature is not equal to a first preset value.

[0198] The determination module 302 is specifically configured to determine that the smart home appliance executes the abnormal situation processing function when the record temperature is not equal to the first preset value.

[0199] ​The determining module 302 is further configured to determine that the recorded temperature is the indoor temperature when the recorded temperature is equal to the first preset value, and reacquire the working state of the smart home appliance and the indoor temperature according to a preset period.

[0200] Optionally, the abnormal situation processing apparatus further includes a sending module 304.

[0201] The sending module 304 is configured to send prompt information to a user terminal according to the abnormal temperature difference, the prompt information being used to prompt the user that the space where the smart home appliance is currently not in an abnormal situation.

[0202] The acquiring module 301 is further configured to receive feedback information sent by the user terminal.

[0203] If the feedback information indicates that the space where the smart home appliance is currently not in an abnormal situation, the acquiring module 301 is further configured to reacquire the working state of the smart home appliance and the indoor temperature according to a preset period.

[0204] Optionally, the acquiring module 301 is further configured to acquire a running mode and a recorded temperature of the smart home appliance, the running mode including a refrigeration mode and a heating mode.

[0205] The determining module 302 is further configured to determine that the recorded temperature is the indoor temperature when the recorded temperature is equal to the first preset value, and reacquire the working state of the smart home appliance and the indoor temperature according to a preset period.

[0206] If the indoor temperature meets the early warning condition, the determining module 302 is specifically configured to determine that the smart home appliance executes the abnormal situation processing function.

[0207] Optionally, if the running mode is the refrigeration mode, the acquiring module 301 is further configured to acquire a first preset temperature.

[0208] The determining module 302 is further configured to determine that the recorded temperature is the indoor temperature when the recorded temperature is equal to the first preset value, and reacquire the working state of the smart home appliance and the indoor temperature according to a preset period.

[0209] If the difference between the indoor temperature and the first preset temperature is greater than the recorded temperature, the determining module 302 is further configured to determine whether the recorded temperature is not equal to the first preset value.

[0210] The determining module 302 is further configured to determine that the recorded temperature is the indoor temperature when the recorded temperature is equal to the first preset value, and reacquire the working state of the smart home appliance and the indoor temperature according to a preset period.

[0211] The determining module 302 is further configured to determine that the record temperature is a difference between the indoor temperature and the first preset temperature when the record temperature is equal to the first preset value.

[0212] The determining module 302 is further configured to determine that the record temperature is a difference between the indoor temperature and the first preset temperature when the record temperature is equal to the first preset value.

[0213] The determining module 302 is further configured to determine that the indoor temperature meets the early warning condition when the indoor temperature is less than a difference between the first preset temperature and the second preset value.

[0214] Optionally, if the operation mode is the heating mode, the obtaining module 301 is further configured to obtain a second preset temperature.

[0215] The determining module 302 is further configured to determine that the record temperature is a difference between the indoor temperature and the first preset temperature when the record temperature is equal to the first preset value.

[0216] If the difference between the second preset temperature and the indoor temperature is greater than the record temperature, the determining module 303 is further configured to determine whether the record temperature is not equal to the first preset value.

[0217] The determining module 302 is further configured to determine that the record temperature is a difference between the indoor temperature and the first preset temperature when the record temperature is equal to the first preset value.

[0218] The determining module 302 is further configured to determine that the record temperature is a difference between the indoor temperature and the first preset temperature when the record temperature is equal to the first preset value.

[0219] The determining module 302 is further configured to determine that the indoor temperature meets the early warning condition when the indoor temperature is greater than a sum of the second preset temperature and the second preset value.

[0220] Optionally, the obtaining module 301 is further configured to obtain an indoor noise value of a space where the smart home appliance is located and the record temperature.

[0221] The determining module 302 is further configured to determine that the indoor noise value exceeds a preset noise value.

[0222] If the indoor noise value exceeds the preset noise value, the determining module 302 is further configured to determine that the smart home appliance executes an abnormal situation processing function.

[0223] If the indoor noise value does not exceed the preset noise value, the determining module 302 is further configured to re-determine the record temperature and re-obtain the indoor noise value according to a preset period.

[0224] ​A structural schematic diagram of an abnormal situation handling device provided in the present application is shown in FIG. 4. As shown in FIG. 4, the present application provides an abnormal situation handling device 400, which comprises a receiver 401, a transmitter 402, a processor 403 and a memory 404. ​

[0225] The receiver 401 is configured to receive instructions and data.

[0226] The transmitter 402 is configured to transmit instructions and data.

[0227] The memory 404 is configured to store computer-executable instructions.

[0228] The processor 403 is configured to execute the computer-executable instructions stored in the memory 404 to implement each step of the abnormal situation handling method performed in the above-mentioned embodiments. For details, please refer to the related description in the above-mentioned abnormal situation handling method embodiments.

[0229] Optionally, the above-mentioned memory 404 can be independent or integrated with the processor 403.

[0230] When the memory 404 is independently provided, the electronic device further comprises a bus configured to connect the memory 404 and the processor 403.

[0231] The present application further provides a computer-readable storage medium, which stores computer-executable instructions. When the processor executes the computer-executable instructions, the abnormal situation handling method performed by the above-mentioned abnormal situation handling device is implemented.

[0232] ​Those skilled in the art can understand that all or some of the steps in the method disclosed above, the functional modules / units in the system and the device can be implemented as software, firmware, hardware and appropriate combinations thereof. In the hardware implementation, the division between the functional modules / units mentioned in the above description does not necessarily correspond to the division of physical components; for example, one physical component can have multiple functions, or one function or step can be performed by several physical components in cooperation. Some or all of the physical components can be implemented as software executed by a processor, such as a central processing unit, a digital signal processor or a microprocessor, or as hardware, or as an integrated circuit, such as an application-specific integrated circuit. Such software can be distributed on a computer readable medium, which can include computer storage media (or non-transitory media) and communication media (or transitory media). As known to those skilled in the art, the term computer storage media includes volatile and non-volatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tapes, magnetic disk storage or other magnetic storage devices, or any other medium that can be used to store the desired information and can be accessed by a computer. In addition, as known to those skilled in the art, communication media typically includes computer readable instructions, data structures, program modules or other data in modulated data signals such as carrier waves or other transport mechanisms, and can include any information delivery medium.

[0233] So far, the technical solutions of the present application have been described in combination with the preferred embodiments shown in the drawings, but those skilled in the art can easily understand that the protection scope of the present application is obviously not limited to these specific embodiments, and the above embodiments are only used to illustrate the technical solutions of the present application, but not to limit them; although the present application has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that they can still modify the technical solutions recorded in the foregoing embodiments, or make equivalent replacement for some or all of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the scope of the technical solutions of the embodiments of the present application.

Claims

1. An abnormal situation handling method, characterized by, The method comprises: acquiring a working state of the smart home appliance and an indoor temperature of a space where the smart home appliance is located; when the smart home appliance is in a standby state, acquiring an indoor area of the space where the smart home appliance is located and an abnormal temperature difference value, the abnormal temperature difference value being used to indicate a temperature change in a preset period when the smart home appliance is in the standby state; determining whether the smart home appliance executes an abnormal situation processing function according to the indoor temperature and the abnormal temperature difference value; the determining whether the smart home appliance executes the abnormal situation processing function according to the indoor temperature and the abnormal temperature difference value comprises: acquiring a current recorded temperature of the smart home appliance; judging whether a difference between the indoor temperature and the recorded temperature is greater than or equal to the abnormal temperature difference value; if yes, judging whether the recorded temperature is not equal to a first preset value; when the recorded temperature is not equal to the first preset value, determining that the smart home appliance executes the abnormal situation processing function; when the recorded temperature is equal to the first preset value, determining that the recorded temperature is the indoor temperature, and reacquiring the working state and the indoor temperature of the smart home appliance according to a preset period.

2. The method of claim 1, wherein, the reacquiring the working state and the indoor temperature of the smart home appliance according to the preset period comprises: sending prompt information to a user terminal according to the abnormal temperature difference value, the prompt information being used to prompt the user that the space where the smart home appliance is located is not currently in an abnormal situation; receiving feedback information sent by the user terminal; if the feedback information indicates that the space where the smart home appliance is located is not currently in the abnormal situation, reacquiring the working state and the indoor temperature of the smart home appliance according to the preset period.

3. The method of claim 1, wherein, the working state comprises a running state and a standby state, and when the working state of the smart home appliance is in the running state, the method further comprises: acquiring a running mode and a recorded temperature of the smart home appliance, the running mode comprising a refrigeration mode and a heating mode; judging whether the indoor temperature satisfies a warning condition according to the running mode and the recorded temperature, the warning condition being used to indicate whether the smart home appliance executes the abnormal situation processing function; if yes, determining that the smart home appliance executes the abnormal situation processing function.

4. The method of claim 3, wherein, the judging whether the indoor temperature satisfies the warning condition according to the running mode and the recorded temperature comprises: if the running mode is the refrigeration mode, acquiring a first preset temperature; judging whether a difference between the indoor temperature and the first preset temperature is greater than the recorded temperature; if yes, judging whether the recorded temperature is not equal to a first preset value; when the recorded temperature is not equal to the first preset value, determining that the indoor temperature satisfies the warning condition; when the recorded temperature is equal to the first preset value, determining that the recorded temperature is a difference between the indoor temperature and the first preset temperature; judging whether the indoor temperature is less than a difference between the first preset temperature and a second preset value; if the indoor temperature is less than the difference between the first preset temperature and the second preset value, determining that the indoor temperature satisfies the warning condition.

5. The method of claim 4, wherein, The method further comprises: obtaining the indoor noise value of the space where the smart home appliance is located and the recorded temperature; determining whether the indoor noise value exceeds a preset noise value; if yes, determining that the smart home appliance executes the abnormal situation processing function; if no, re-determining the recorded temperature and re-obtaining the indoor noise value according to a preset period. comprise: an obtaining module, configured to obtain the working state of a smart home appliance and the indoor temperature of the space where the smart home appliance is located; the obtaining module is further configured to, when the smart home appliance is in a standby state, obtain the indoor area of the space where the smart home appliance is located and an abnormal temperature difference value, the abnormal temperature difference value being used to indicate the temperature change within a preset period when the smart home appliance is in the standby state; 6. The method according to claim 1 or 3, characterized in that, a determining module, configured to determine whether the smart home appliance executes an abnormal situation processing function according to the indoor temperature and the abnormal temperature difference value; the determining module is further configured to, when the recorded temperature is equal to the first preset value, determine that the recorded temperature is the indoor temperature. comprise: a memory; a processor; 7. An abnormality processing apparatus characterized by comprising: wherein the memory stores computer execution instructions; the processor executes the computer execution instructions stored in the memory to realize the abnormal situation processing method according to any one of claims 1-6. the computer storage medium stores computer execution instructions, and the computer execution instructions are executed by the processor to realize the abnormal situation processing method according to any one of claims 1-6. ​ ​ ​ ​ ​ ​ ​ ​ 8. An abnormality handling device characterized by comprising: ​ ​ ​ ​ ​ 9. A computer storage medium, characterized in that, ​

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