A PDA medical mobile calling method and system

The unified management of PDA equipment through the equipment management center enables multi-terminal response and efficient calls processing, solving the problem that traditional systems cannot handle multiple call requests at the same time, and significantly improving the patient's service experience and the utilization of medical resources.

CN119766929APending Publication Date: 2025-04-04SHENZHEN LACHESIS MOBILE MEDICAL TECH CO LTD
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Patent Information

Application Number
CN202411968986.1
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-12-30
Publication Date
2025-04-04

AI Technical Summary

Technical Problem

Traditional PDA communication systems cannot process multiple call requests at the same time, resulting in the inability to display or access subsequent calls in time, affecting the patient's service experience and wasting medical resources.

Method used

The PDA equipment is managed uniformly through the device management center to achieve multi-terminal response and efficient call processing. The specific steps include responding to calls from multiple patient ends, sending call instructions to the PDA device based on the preset call mode, causing them to respond and enter the waiting state at the same time, waiting to obtain the operation instructions for any call, and processing according to the answer, ignore or hang up instructions.

Benefits of technology

It realizes multi-terminal response and efficient processing of calls, avoids repeated answers and resource waste, significantly improves the patient's service experience, and optimizes the utilization of medical resources.

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Abstract

The present invention provides a PDA medical mobile call method and system, the method comprising: in response to calls from multiple patient terminals, sending multiple call instructions to multiple PDA devices based on the preset call mode of each PDA device; based on the multiple call instructions, making multiple PDA devices respond to multiple calls at the same time, and enter the waiting state, and making multiple PDA devices perform operation display on multiple calls and wait for obtaining the operation instruction of any call; if the operation instruction of any call is an answering instruction, then in response to the answering instruction, the PDA device that issues the answering instruction is connected to the patient terminal corresponding to the call, and other PDA devices are made to delete the operation display of the call. The present invention uniformly manages the patient terminal and PDA devices. When the patient terminal issues a call, all PDA devices in the preset call mode will respond synchronously from multiple terminals, realizing efficient call processing while effectively improving the patient's service experience.
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