Article distribution monitoring method and device

By using label devices and real-time update of delivery status in the item distribution process, the problems of complexity and monitoring difficulty of delivery process in the prior art are solved, and efficient and accurate item distribution and status monitoring are achieved.

CN119941093APending Publication Date: 2025-05-06BEIJING WODONG TIANJUN INFORMATION TECH CO LTD +1
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Patent Information

Application Number
CN202311459865.X
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2023-11-03
Publication Date
2025-05-06

AI Technical Summary

Technical Problem

The existing item delivery process requires a large workload and high labor costs. Information synchronization and accuracy are difficult to ensure, affecting the delivery efficiency, and it is impossible to track and monitor the delivery status of items.

Method used

By receiving delivery instructions for items, sending setting instructions for tag device, writing delivery information to tag device, receiving and updating the vehicle information and delivery status of the delivery vehicle, and monitoring the delivery status of the item in real time.

Benefits of technology

It realizes seamless connection online and offline, reduces the complexity of system interaction, improves operation efficiency, realizes automatic flow and trajectory tracking of item delivery status, and improves the delivery efficiency and accuracy of status monitoring.

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Abstract

The invention discloses an article distribution monitoring method and device, and relates to the technical field of computers. One specific embodiment of the method comprises the following steps: receiving an article delivery instruction; sending a setting instruction of the label device so as to write the distribution information of the to-be-distributed article into the label device to be loaded on the article; receiving the vehicle information of the delivery vehicle which reads the delivery information from the label device and the delivery information associated with the vehicle information, and setting the delivery state of the article, the vehicle information including the vehicle position; and according to the vehicle position and the identification condition of the distribution vehicle on the distribution information, the distribution state of the article is updated. According to the embodiment, the delivery state of the article is effectively monitored while the delivery efficiency of the article is improved.
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Description

Technical Field

[0001] The present invention relates to the technical field of e-commerce, and in particular to a monitoring method and device for article delivery. Background Art

[0002] In the traditional item delivery process, online operators usually need to export the information of items to be delivered and send it to offline warehouse personnel. Warehouse personnel print out delivery orders, express delivery orders, etc. based on the information of items to be delivered, and then execute the offline delivery process, and synchronize the delivery information of items to online operators for online delivery operations.

[0003] In the process of implementing the present invention, the inventors found that there are at least the following problems in the prior art: the delivery process requires a large workload and high labor costs, and the synchronization and accuracy of information are difficult to ensure, which affects the efficiency of delivery. In addition, since there is no logistics track when the merchant delivers by himself, it is impossible to track and monitor the delivery status of the items. Summary of the invention

[0004] In view of this, an embodiment of the present invention provides a method and device for monitoring item delivery, which can effectively monitor the item delivery status while improving the item delivery efficiency.

[0005] To achieve the above object, according to one aspect of an embodiment of the present invention, a method for monitoring item delivery is provided, comprising:

[0006] Receive delivery instructions for items;

[0007] Sending a setting instruction of the label device to write the delivery information of the item to be delivered into the label device to be loaded on the item;

[0008] receiving vehicle information of a delivery vehicle that has read the delivery information from the tag device and the delivery information associated with the vehicle information, and setting a delivery status of the item, the vehicle information including a vehicle position;

[0009] The delivery status of the item is updated according to the vehicle position and the recognition of the delivery information by the delivery vehicle.

[0010] Preferably, updating the delivery status of the item according to the vehicle position and the recognition of the delivery information by the delivery vehicle includes:

[0011] In response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the vehicle's current location matches the address information in the delivery information, updating the delivery status of the item.

[0012] Preferably, in response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the current location of the vehicle matches the address information in the delivery information, a delay operation is initiated to update the delivery status of the item by receiving a notification that the delivery information is still not recognized within a predetermined delay time.

[0013] Preferably, the address information includes an item shipping address, and in response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the current location of the vehicle matches the item shipping address in the delivery information, a delay operation is initiated to update the delivery status and the delivery information of the item by receiving a notification that the delivery information of the item is recognized and changed within a predetermined delay time.

[0014] Preferably, after receiving the delivery instruction of the item, a printing instruction of the delivery note of the item and a setting instruction of the label device are sent to print the delivery note and write the delivery information of the item to be delivered into the label device associated with the delivery note.

[0015] Preferably, after the delivery status of the item is updated, the method further includes: in response to confirming that the updated delivery status is a delivery completion status or a delivery cancellation status, outputting the relevant delivery track of the item and historical data of the delivery status.

[0016] Preferably, after receiving the vehicle information, the method further includes: acquiring the location information of the delivery vehicle in real time based on the vehicle information.

[0017] According to another aspect of an embodiment of the present invention, there is provided a monitoring device for item delivery, comprising:

[0018] A receiving unit, which receives a delivery instruction of an item;

[0019] a sending unit, the sending unit sending a setting instruction of the label device to write the delivery information of the item to be delivered into the label device to be loaded on the item;

[0020] a setting unit that receives vehicle information of a delivery vehicle that has read the delivery information from the tag device and the delivery information associated with the vehicle information, and sets a delivery status of the article, the vehicle information including a vehicle position; and

[0021] An updating unit updates the delivery status of the item according to the vehicle position and the recognition of the delivery information by the delivery vehicle.

[0022] According to another aspect of an embodiment of the present invention, there is provided an electronic device for monitoring item delivery, characterized in that it includes:

[0023] one or more processors; and

[0024] a storage device for storing one or more programs,

[0025] When the one or more programs are executed by the one or more processors, the one or more processors implement the method as described in the above aspects of the embodiments of the present invention.

[0026] According to another aspect of an embodiment of the present invention, a computer-readable medium is provided, on which a computer program is stored, wherein when the program is executed by a processor, the method described in the above aspect of the embodiment of the present invention is implemented.

[0027] One embodiment of the above invention has the following advantages or beneficial effects: it can achieve seamless connection between online and offline, reduce the complexity of system interaction, and improve operational efficiency. In addition, it can realize the automatic flow of all states of item delivery (for example, including: delivery, completion, cancellation, resending, etc.). In addition, it can realize the tracking of item delivery trajectory. Therefore, it is possible to effectively monitor the delivery status of items while improving the efficiency of item delivery.

[0028] The further effects of the above-mentioned non-conventional optional manner will be described below in conjunction with the specific implementation manner. BRIEF DESCRIPTION OF THE DRAWINGS

[0029] The accompanying drawings are used to better understand the present invention and do not constitute an improper limitation of the present invention.

[0030] Figure 1 is a schematic diagram of the main process of the method for monitoring item delivery according to an embodiment of the present invention;

[0031] Figure 2 is a schematic diagram of the main process of the method for monitoring item delivery according to an embodiment of the present invention;

[0032] Figure 3 is a flow chart of a specific example of a method for monitoring item delivery according to an embodiment of the present invention;

[0033] Figure 4 is a schematic diagram of main modules of an apparatus for monitoring item delivery according to an embodiment of the present invention;

[0034] Figure 5 is a schematic diagram of main modules of an apparatus for monitoring item delivery according to an embodiment of the present invention;

[0035] Figure 6is an exemplary system architecture diagram to which embodiments of the present invention may be applied;

[0036] Figure 7 It is a schematic diagram of the structure of a computer system of a terminal device or a server suitable for implementing an embodiment of the present invention. DETAILED DESCRIPTION

[0037] The following is a description of exemplary embodiments of the present invention in conjunction with the accompanying drawings, including various details of the embodiments of the present invention to facilitate understanding, which should be considered as merely exemplary. Therefore, it should be recognized by those of ordinary skill in the art that various changes and modifications may be made to the embodiments described herein without departing from the scope and spirit of the present invention. Similarly, for clarity and conciseness, the description of well-known functions and structures is omitted in the following description.

[0038] It should be noted that the collection, collection, updating, analysis, processing, use, transmission, storage and other aspects of user personal information involved in the technical solution of this disclosure are in compliance with the provisions of relevant laws and regulations, are used for legitimate purposes, and do not violate public order and good morals. Necessary measures are taken for user personal information to prevent illegal access to user personal information data and maintain the security of user personal information, network security and national security.

[0039] In order to count the usage of our products / services, we will aggregate, analyze and use the technically processed user data and share the processed statistical information with third parties. We will use secure encryption technology and other methods to ensure that the recipient of the information cannot re-identify a specific individual.

[0040] Figure 1 FIG. 1 is a schematic diagram of the main process of the method for monitoring item delivery according to an embodiment of the present invention. Figure 1 As shown, the method for monitoring item delivery includes steps S101 to S104.

[0041] Step S101: receiving an item delivery instruction.

[0042] Step S102: Sending a setting instruction of the tag device to write the delivery information of the item to be delivered into the tag device to be loaded on the item.

[0043] Specifically, after receiving the delivery instruction of the item, a printing instruction of the item delivery order and a setting instruction of the label device are sent to print the delivery order and write the delivery information of the item to be delivered into the label device associated with the delivery order.

[0044] Step S103: receiving the vehicle information of the delivery vehicle that read the delivery information from the tag device and the delivery information associated with the vehicle information, and setting the delivery status of the item, wherein the vehicle information includes the vehicle position.

[0045] In addition, after receiving the vehicle information, the location information of the delivery vehicle can also be obtained in real time, for example based on the vehicle information.

[0046] Step S104: updating the delivery status of the item according to the vehicle position and the recognition of the delivery information by the delivery vehicle.

[0047] Specifically, the delivery status of the item may be updated in response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the vehicle's current location matches the address information in the delivery information.

[0048] Further, in response to receiving a notification that the delivery information of an item is no longer recognized by the delivery vehicle and determining that the current location of the vehicle matches the address information in the delivery information, a delay operation can be initiated to update the delivery status of the item by receiving a notification that the delivery information is still not recognized within a predetermined delay time.

[0049] Furthermore, the address information may include a shipping address for the item. In response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the current location of the vehicle matches the shipping address for the item in the delivery information, a delay operation may be initiated to update the delivery status and delivery information of the item by receiving a notification that the delivery information of the item is recognized and the delivery information is changed within a predetermined delay time.

[0050] In addition, if Figure 2 As shown, after updating the delivery status of the item, the method for monitoring item delivery may further include step S105: in response to confirming that the updated delivery status is a delivery completion status or a delivery cancellation status, outputting the relevant delivery track of the item and historical data of the delivery status.

[0051] According to the monitoring method of the item delivery of the embodiment of the present invention, it is possible to achieve seamless connection between online and offline, reduce the complexity of system interaction, and improve operational efficiency. In addition, it is possible to realize the automatic flow of all states of item delivery (for example, including: delivery, completion, cancellation, resending, etc.). In addition, it is possible to track the item delivery trajectory. Therefore, it is possible to effectively monitor the delivery status of items while improving the efficiency of item delivery.

[0052] The following references Figure 3 A specific example of the method for monitoring item delivery according to an embodiment of the present invention is further described.

[0053] Figure 3 The overall flow chart of item delivery is shown. Figure 3 Before the item delivery process shown, the following pre-configuration can be performed.

[0054] The vehicle information of the delivery vehicle can be pre-configured in the intelligent monitoring and decision-making module in the background. The intelligent monitoring and decision-making module in the background is connected to the GPS and RFID communication devices set in each delivery vehicle, and the data communication frequency is configured. In the background, the flow strategy of the item delivery status is configured, such as the cancellation rules of item delivery, the item exchange strategy, the rules for binding and unbinding the delivery items and vehicles, etc. In addition, the time for the delivery of delivered items, the proportion of delivery cancellations, the proportion of item returns and exchanges, the operation time of item returns and exchanges, etc. can also be recorded and analyzed for big data analysis and decision-making.

[0055] In addition, prepare printed paper with electronic labels in advance, such as label paper printed with conductive ink, or embed the electronic label into the printed paper of the delivery order. Prepare an electronic label printer in advance, which can print the surface information and write the relevant item delivery information into the electronic label chip at the same time.

[0056] After performing the above pre-configuration, refer to Figure 2 Execute the following item delivery process.

[0057] First, the warehouse staff obtains the delivery list of items to be shipped.

[0058] Then, the paper delivery order of the delivered items is printed through the electronic label printer and electronic label printing paper, wherein the paper information of the delivery order includes: commodity details, delivery information order number, consignee information, etc. When printing the delivery order of the delivered items, the background simultaneously sends an instruction to write the delivery information of the items into the electronic label chip of the delivery order.

[0059] Warehouse staff complete offline picking, packing, boxing, loading and other actions based on the outbound order information.

[0060] When the delivery personnel load the packaged items into the delivery vehicle, the on-board RFID reading device installed in the delivery vehicle identifies the item delivery information in the electronic tag of the item package loaded into the vehicle, and sends the identified item delivery information together with the vehicle information, time information, etc. of the delivery vehicle to the background.

[0061] After receiving the item delivery information and the associated vehicle information, the background intelligent monitoring and decision-making module automatically synchronizes / sets the item delivery status to the shipped status and binds the vehicle information to the item delivery information.

[0062] After the delivery vehicle is started, the background establishes communication with the delivery vehicle's onboard GPS to synchronize the delivery trajectory of the items in real time.

[0063] When the delivered item arrives at the destination and is delivered, the intelligent monitoring and decision-making module in the background determines whether to update the delivery status of the item to the delivered (completed) state by identifying the behavior of the delivered item leaving the delivery vehicle (i.e., the on-board RFID reader cannot read the delivery information of the item) and analyzing whether the delivery address of the item matches the current vehicle location. The on-board RFID reader can read the delivery information in real time or at a fixed time. In addition, for example, a delay time (e.g., 2 hours) can be set for confirming the delivery to ensure that the delivery status is updated after the delivery item is actually delivered. That is, if the on-board RFID reader still fails to identify the delivery information of the item within the delay time, the delivery status of the item is updated to the completed state; if the delivered item returns to the delivery vehicle again within the delay time range (i.e., the on-board RFID reader re-reads the delivery information), the subsequent delivery status update action is interrupted (at this time, the item may be rejected or the recipient is not at the destination, and needs to be delivered on another day), or the delivery status can be updated to the delivery continuation state.

[0064] After completing the delivery of all items, the delivery vehicle returns to the warehouse with some of the returned delivery items, and completes the unloading and returns the delivery items to the warehouse. At this time, the intelligent monitoring and decision-making module in the background determines whether to update the delivery status of the item to the canceled state by identifying the behavior of the delivery item leaving the delivery vehicle (that is, the on-board RFID reading device cannot read the delivery information of the item) and analyzing whether the current vehicle location matches the warehouse address (shipping address). In addition, for example, a delay time (for example, 24 hours) for confirming the cancellation of delivery can be set to update the delivery status to the canceled state after ensuring that the delivery of the item is actually canceled. This delay time can be used for item replacement operations. That is, if the on-board RFID reader still fails to identify the delivery information of the item within the delay time, the delivery status of the item is updated to the canceled status; if the delivered item is re-sorted, re-packed and loaded back onto the delivery vehicle within the delay time (i.e., the on-board RFID reader reads the delivery information of the item again), the subsequent delivery cancellation operation is interrupted, and the delivery status of the item and the new delivery track are resynchronized, and the delivery status of the item can be updated to the delivery re-send status. In this delivery re-send status, the association information between the outbound order and the delivered item can be re-established, for example, the delivery information of the item can be re-obtained.

[0065] In addition, the background intelligent monitoring and decision-making module can also record and analyze item delivery trajectory, successful delivery, cancellation, item return and exchange data, etc. for big data analysis and decision-making.

[0066] The above specific examples describe that when the on-board RFID reading device cannot read the delivery information of the item and determines that the delivery address or mailing address of the item matches the current vehicle location, the corresponding update operation is performed. However, it is not limited to the above examples. For example, when the on-board RFID reading device cannot read the delivery information of the item and the delivery address or mailing address of the item does not match the current vehicle location, the delivery status can be updated, for example, updated to a delivery abnormality status. In addition, when the on-board RFID reading device can read the delivery information of the item and the delivery address or mailing address of the item matches the current vehicle location, the delivery status can be updated, for example, updated to a delivery arrival (not yet delivered) status.

[0067] The above specific example describes setting a predetermined delivery delay time to ensure that the delivery is actually delivered or canceled. However, it is also possible not to set a delay time. The delivery status of the item is updated only based on the current location of the vehicle and the delivery vehicle's recognition of the delivery information.

[0068] The above specific example describes determining whether the delivery address or the shipping address in the delivery information matches the vehicle location. However, other address information in the delivery information can also be determined. For example, it can be determined whether the current location of the vehicle matches the transfer station address in the delivery information. If they match, the delivery status can be updated, for example, updated to the delivery transfer status.

[0069] The above specific example describes that the items to be delivered are associated with the delivery information by printing the delivery order, placing the delivery order in the delivery item package and setting the electronic tag. However, it is not limited to the above example. The items can be associated with the delivery information only by placing the electronic tag in the item package and setting the electronic tag.

[0070] The above specific examples describe the reading or identification of delivery information by a vehicle-mounted RFID reader. However, it is not limited to the above examples, and delivery information can also be read or identified by other vehicle-mounted reading or identification devices (for example, reading or identification devices based on WIFI or Bluetooth).

[0071] In addition, the above specific examples describe that the delivery status of the item is updated to the completed, continued, canceled and resent states to monitor the delivery status of the item. However, the updated status is not limited to the above status recorded in the example, and can also be other delivery status, as long as the status of the item delivery can be effectively monitored by updating the status.

[0072] according to Figure 3The specific example of the method for monitoring item delivery shown can achieve seamless online and offline connection, reduce the complexity of system interaction, and improve operational efficiency. In addition, it can realize the automatic flow of all states of item delivery (for example, including: delivery, completion, cancellation, resending, etc.). In addition, it can realize the tracking of item delivery trajectory. Therefore, it is possible to effectively monitor the delivery status of items while improving the efficiency of item delivery.

[0073] Figure 4 FIG. 1 is a schematic diagram of the main modules of the monitoring device for item delivery according to an embodiment of the present invention. Figure 4 As shown, the monitoring device 200 for item delivery includes: a receiving unit 201 , a sending unit 202 , a setting unit 203 and an updating unit 204 .

[0074] The receiving unit 201 receives a delivery instruction of an item.

[0075] The sending unit 202 sends a setting instruction of the tag device to write the delivery information of the item to be delivered into the tag device to be loaded on the item.

[0076] Specifically, the sending unit 202 may send a printing instruction for the delivery order of the item and a setting instruction for the label device, so as to print the delivery order and write the delivery information of the item to be delivered into the label device associated with the delivery order.

[0077] The setting unit 203 may receive vehicle information of a delivery vehicle whose delivery information is read from a tag device and delivery information associated with the vehicle information, and set a delivery status of the item, wherein the vehicle information includes the vehicle position.

[0078] In addition, the setting unit 203 can also obtain the location information of the delivery vehicle in real time, for example based on the vehicle information.

[0079] The updating unit 204 updates the delivery status of the item according to the vehicle position and the recognition of the delivery information by the delivery vehicle.

[0080] Specifically, the updating unit 204 may update the delivery status of the item in response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the current location of the vehicle matches the address information in the delivery information.

[0081] Further, the update unit 204 may initiate a delay operation in response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the current location of the vehicle matches the address information in the delivery information, so as to update the delivery status of the item by receiving a notification that the delivery information is still not recognized within a predetermined delay time.

[0082] Furthermore, the address information may include a shipping address for the item. In response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the current location of the vehicle matches the shipping address for the item in the delivery information, the updating unit 204 may initiate a delay operation to update the delivery status and delivery information of the item by receiving a notification that the delivery information of the item is recognized and the delivery information is changed within a predetermined delay time.

[0083] In addition, if Figure 5 As shown, the monitoring device 200 for item delivery may further include an output unit 205. In response to confirming that the updated delivery status is a delivery completion status or a delivery cancellation status, the output unit 205 outputs the relevant delivery track of the item and the historical data of the delivery status.

[0084] According to the monitoring device for item delivery of the embodiment of the present invention, it is possible to achieve seamless online and offline connection, reduce the complexity of system interaction, and improve operational efficiency. In addition, it is possible to realize the automatic flow of all states of item delivery (for example, including: delivery, completion, cancellation, resending, etc.). In addition, it is possible to track the trajectory of item delivery. Therefore, it is possible to effectively monitor the delivery status of items while improving the efficiency of item delivery.

[0085] Figure 6 An exemplary system architecture 600 is shown to which the method for monitoring item delivery or the device for monitoring item delivery according to the embodiments of the present invention can be applied.

[0086] like Figure 6 As shown, system architecture 600 may include terminal devices 601, 602, 603, network 604 and server 605. Network 604 is used to provide a medium for communication links between terminal devices 601, 602, 603 and server 605. Network 604 may include various connection types, such as wired, wireless communication links or optical fiber cables, etc.

[0087] Users can use terminal devices 601, 602, and 603 to interact with server 605 through network 604 to receive or send messages, etc. Various communication client applications can be installed on terminal devices 601, 602, and 603, such as shopping applications, web browser applications, search applications, instant messaging tools, email clients, social platform software, etc. (only examples).

[0088] The terminal devices 601 , 602 , and 603 may be various electronic devices having a display screen and supporting web browsing, including but not limited to smart phones, tablet computers, laptop computers, and desktop computers, etc.

[0089] The server 605 may be a server that provides various services, such as a backend management server (only an example) that provides support for shopping websites browsed by users using the terminal devices 601, 602, and 603. The backend management server may analyze and process the received data such as product information query requests, and feed back the processing results (such as target push information, product information - only an example) to the terminal device.

[0090] It should be noted that the monitoring method for item delivery provided in the embodiment of the present invention is generally executed by the server 605 , and accordingly, the monitoring device for item delivery is generally disposed in the server 605 .

[0091] It should be understood that Figure 6 The number of terminal devices, networks and servers in the embodiment is only for illustration. Any number of terminal devices, networks and servers may be provided according to the implementation requirements.

[0092] Reference below Figure 7 , which shows a schematic diagram of the structure of a computer system 700 of a terminal device suitable for implementing an embodiment of the present invention. Figure 7 The terminal device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present invention.

[0093] like Figure 7 As shown, the computer system 700 includes a central processing unit (CPU) 701, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 702 or a program loaded from a storage part 708 into a random access memory (RAM) 703. In the RAM 703, various programs and data required for the operation of the system 700 are also stored. The CPU 701, the ROM 702, and the RAM 703 are connected to each other via a bus 704. An input / output (I / O) interface 705 is also connected to the bus 704.

[0094] The following components are connected to the I / O interface 705: an input section 706 including a keyboard, a mouse, etc.; an output section 707 including a cathode ray tube (CRT), a liquid crystal display (LCD), etc., and a speaker, etc.; a storage section 708 including a hard disk, etc.; and a communication section 709 including a network interface card such as a LAN card, a modem, etc. The communication section 709 performs communication processing via a network such as the Internet. A drive 710 is also connected to the I / O interface 705 as needed. A removable medium 711, such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, etc., is installed on the drive 710 as needed, so that a computer program read therefrom is installed into the storage section 708 as needed.

[0095] In particular, according to the embodiments disclosed in the present invention, the process described above with reference to the flowchart can be implemented as a computer software program. For example, the embodiments disclosed in the present invention include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from the network through the communication part 709, and / or installed from the removable medium 711. When the computer program is executed by the central processing unit (CPU) 701, the above-mentioned functions defined in the system of the present invention are executed.

[0096] It should be noted that the computer-readable medium shown in the present invention may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present invention, a computer-readable storage medium may be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, device or device. In the present invention, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, which carries a computer-readable program code. This propagated data signal may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. Computer-readable signal media may also be any computer-readable medium other than computer-readable storage media, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer-readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, optical cable, RF, etc., or any suitable combination of the above.

[0097] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present invention. In this regard, each box in the flow chart or block diagram can represent a module, a program segment, or a part of a code, and the above-mentioned module, program segment, or a part of a code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the box can also occur in a different order from the order marked in the accompanying drawings. For example, two boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each box in the block diagram or flow chart, and the combination of the boxes in the block diagram or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0098] The units involved in the embodiments of the present invention may be implemented by software or hardware. The units described may also be set in a processor. For example, they may be described as: a processor includes a receiving unit, a sending unit, a setting unit, a determination unit, and an updating unit. The names of these units do not, in some cases, constitute limitations on the units themselves. For example, the receiving unit may also be described as a "unit for receiving delivery instructions for items."

[0099] As another aspect, the present invention also provides a computer-readable medium, which may be included in the device described in the above embodiment; or it may exist independently without being assembled into the device. The above computer-readable medium carries one or more programs, and when the above one or more programs are executed by a device, the device includes: receiving a delivery instruction of an item; sending a setting instruction of a tag device to write the delivery information of the item to be delivered into the tag device to be loaded on the item; receiving the vehicle information of the delivery vehicle that has read the delivery information from the tag device and the delivery information associated with the vehicle information, and setting the delivery status of the item; updating the delivery status of the item according to the vehicle position based on the vehicle information and the recognition of the delivery information by the delivery vehicle.

[0100] According to the technical solution of the embodiment of the present invention, it is possible to achieve seamless connection between online and offline, reduce the complexity of system interaction, and improve operational efficiency. In addition, it is possible to realize the automatic flow of all states of item delivery (for example, including: delivery, completion, cancellation, resending, etc.). In addition, it is possible to track the delivery trajectory of items. Therefore, it is possible to effectively monitor the delivery status of items while improving the efficiency of item delivery.

[0101] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions may occur depending on design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A method for monitoring item delivery, characterized in that: include: Receive delivery instructions for items; Sending a setting instruction of the label device to write the delivery information of the item to be delivered into the label device to be loaded on the item; receiving vehicle information of a delivery vehicle that has read the delivery information from the tag device and the delivery information associated with the vehicle information, and setting a delivery status of the item, the vehicle information including a vehicle position; The delivery status of the item is updated according to the vehicle position and the recognition of the delivery information by the delivery vehicle.

2. The method for monitoring the delivery of articles according to claim 1, characterized in that: Updating the delivery status of the item according to the vehicle position and the recognition of the delivery information by the delivery vehicle includes: In response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the vehicle's current location matches the address information in the delivery information, updating the delivery status of the item.

3. The method for monitoring the delivery of articles according to claim 2, characterized in that: In response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the vehicle's current location matches the address information in the delivery information, a delay operation is initiated to update the delivery status of the item by receiving a notification that the delivery information is still not recognized within a predetermined delay time.

4. The method for monitoring the delivery of articles according to claim 3, characterized in that: The address information includes the shipping address of the item. In response to receiving a notification that the delivery information of the item is no longer recognized by the delivery vehicle and determining that the vehicle's current location matches the item shipping address in the delivery information, a delay operation is initiated to update the delivery status and the delivery information of the item by receiving a notification that the delivery information of the item is recognized and changed within a predetermined delay time.

5. The method for monitoring the delivery of articles according to claim 1, characterized in that: After receiving the delivery instruction of the item, a printing instruction of the delivery order of the item and a setting instruction of the label device are sent to print the delivery order and write the delivery information of the item to be delivered into the label device associated with the delivery order.

6. The method for monitoring the delivery of articles according to claim 1, characterized in that: After the delivery status of the item is updated, the method further includes: in response to confirming that the updated delivery status is a delivery completion status or a delivery cancellation status, outputting the relevant delivery track and historical data of the delivery status of the item.

7. The method for monitoring the delivery of articles according to claim 1, characterized in that: After receiving the vehicle information, the method further includes: acquiring the location information of the delivery vehicle in real time based on the vehicle information.

8. A monitoring device for item delivery, characterized in that: include: A receiving unit, which receives a delivery instruction of an item; a sending unit, the sending unit sending a setting instruction of the label device to write the delivery information of the item to be delivered into the label device to be loaded on the item; a setting unit that receives vehicle information of a delivery vehicle that has read the delivery information from the tag device and the delivery information associated with the vehicle information, and sets a delivery status of the article, the vehicle information including a vehicle position; and An updating unit updates the delivery status of the item according to the vehicle position and the recognition of the delivery information by the delivery vehicle.

9. An electronic device for monitoring the delivery of goods, characterized in that: include: one or more processors; as well as a storage device for storing one or more programs, When the one or more programs are executed by the one or more processors, the one or more processors implement the method according to any one of claims 1 to 7.

10. A computer readable medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method according to any one of claims 1 to 7 is implemented.