User assistance device suitable for barrier-free channel

Abstract

The utility model provides a user assistance device suitable for a barrier-free channel. The device comprises a trigger switch circuit, a control terminal, a plurality of prompt devices, a plurality of movable supporting plates and a plurality of pressure detection assemblies. The movable supporting plate is arranged at a preset position of an entrance of the barrier-free channel; the pressure detection assembly is arranged on the near-ground side of the movable supporting plate and used for generating a corresponding trigger signal through the pressure received by the far-ground side of the movable supporting plate. The trigger switch circuit is connected with the pressure detection assembly and is used for conducting a connection power supply of the control terminal according to the trigger signal; the control terminal is used for reading card information provided by a user and uploading the card information to the far-end server; and the prompting device is carried by a plurality of predetermined users and is used for generating an assistance prompting signal according to a deployment instruction fed back by the remote server through the card information.

Description

Technical Field

[0001] The present application relates to the field of self-service equipment, which can be applied to the financial field and other fields, and in particular to a user assistance device suitable for barrier-free passages. Background Art

[0002] In the prior art, in order to facilitate communication for people with limited mobility, barrier-free passages are provided to facilitate people in wheelchairs or other mobility-assistive devices to go to preset areas; in order to facilitate the use of barrier-free passages, voice calls can be used to ensure that users can contact relevant staff for assistance during the use of barrier-free passages; however, this method has certain limitations at this stage. For example, if staff wait for voice calls for a long time, there will inevitably be a waste of human resources; if voice calls are only paid attention to occasionally, the call information may be ignored, and the relevant staff may not be contacted for a long time.

[0003] Furthermore, in the prior art, there are also situations such as accidental touches and misoperations, which lead to unnecessary waste of manpower by the staff. Therefore, simple voice calls and manual help requests by users have major technical defects, which are not only slow in response speed and low in efficiency, but also have problems such as accidental touches, which have become a major problem that needs to be solved urgently in the industry. Utility Model Content

[0004] The purpose of this application is to provide a user assistance device suitable for barrier-free passages, which can solve the problems of slow response speed and low efficiency while effectively eliminating interference problems caused by misoperation.

[0005] To achieve the above-mentioned purpose, the present application provides a user assistance device suitable for an accessible passage, the device comprising a trigger switch circuit, a control terminal, multiple prompt devices, multiple movable support plates and multiple pressure detection components; the movable support plate is arranged at a preset position at the entrance of the accessible passage; the pressure detection component is arranged on the near-ground side of the movable support plate, and is used to generate a corresponding trigger signal through the pressure received on the far-ground side of the movable support plate; the trigger switch circuit is connected to the pressure detection component, and is used to turn on the connection power supply of the control terminal according to the trigger signal; the control terminal is used to read the card information provided by the user and upload the card information to a remote server; the prompt device is carried by multiple predetermined users, and is used to generate an assistance prompt signal according to the deployment instruction fed back by the remote server through the card information.

[0006] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the control terminal includes an input component, and the input component is used to provide a pre-stored trigger instruction to a remote server according to the user's key information.

[0007] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the control terminal includes a voice interaction device, and the voice interaction device is used to establish a voice intercom transmission channel with a corresponding prompt device according to the deployment instructions fed back by the remote server.

[0008] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the prompt device includes an audio-visual prompt component, and the audio-visual prompt component is used to trigger the generation of an audio-visual prompt signal according to the established voice intercom transmission channel.

[0009] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the device further includes a series switch circuit; a plurality of pressure detection components are connected in series with the trigger switch circuit through the series switch circuit, and the series switch circuit is used to open the connection channel between the pressure detection component and the trigger switch circuit when all the pressure detection components generate corresponding trigger signals.

[0010] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the pressure detection assembly includes a pressure switch assembly, a reset assembly and a force plate; one side of the force plate is connected to the near-ground side of the movable support plate, and is used to transmit the pressure received on the far-ground side of the movable support plate; the reset assembly is arranged between the other side of the force plate and the pressure switch assembly, and is used to provide the pressure transmitted by the force plate to the pressure switch assembly; and to provide reset after the movable support plate is released from the pressure; the pressure switch assembly is used to generate a corresponding trigger signal according to the received pressure.

[0011] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the reset assembly includes a reset guide barrel, a fixed rod and an elastomer; the reset guide is a flexible column structure for covering the fixed rod and the elastomer; the fixed rod is arranged between the other side of the force-bearing plate and the pressure sensor for providing the pressure transmitted by the force plate to the pressure sensor; the elastomer is sleeved on the outside of the fixed rod for providing reset after the movable support plate is released from pressure.

[0012] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the elastic body is a return spring whose elastic coefficient is set according to a preset pressure threshold.

[0013] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the pressure switch assembly is a combination of one or more of a pressure sensor, a mechanical pressure switch or an electronic pressure switch.

[0014] In the above-mentioned user assistance device suitable for barrier-free passages, optionally, the device further includes a host terminal, and the host terminal is used to provide the deployment instructions to one or more of the prompt devices through broadcasting or Bluetooth according to the deployment instructions fed back by the remote server through the card information.

[0015] The beneficial technical effect of the present application is that it can effectively provide assistance to people with limited mobility while avoiding false triggering; at the same time, the triggering assistance method is more efficient, and the response and assistance efficiency can be greatly improved, overcoming the problems of "inability to find assistance personnel" and "waste of time waiting in vain" in the prior art. BRIEF DESCRIPTION OF THE DRAWINGS

[0016] The drawings described herein are used to provide a further understanding of the present application, constitute a part of the present application, and do not constitute a limitation of the present application. In the drawings:

[0017] Figure 1 A schematic diagram of the principle structure of a user assistance device applicable to barrier-free passages provided in one embodiment of the present application;

[0018] Figure 2 A schematic diagram of the structure of a control terminal provided in one embodiment of the present application;

[0019] Figure 3 A schematic diagram of the connection structure of a series switch circuit provided in one embodiment of the present application;

[0020] Figure 4 A schematic diagram of the structure of a pressure detection assembly provided in one embodiment of the present application;

[0021] Figure 5 A schematic diagram of the structure of a reset component in a pressure detection component provided in one embodiment of the present application. DETAILED DESCRIPTION

[0022] The following will describe the implementation methods of the present application in detail in conjunction with the accompanying drawings and embodiments, so that the implementation process of how the present application applies technical means to solve technical problems and achieve technical effects can be fully understood and implemented accordingly. It should be noted that as long as there is no conflict, the various embodiments in the present application and the various features in the embodiments can be combined with each other, and the technical solutions formed are all within the protection scope of the present application.

[0023] In addition, the steps shown in the flowcharts of the accompanying drawings can be executed in a computer system such as a set of computer-executable instructions, and although a logical order is shown in the flowcharts, in some cases, the steps shown or described can be performed in an order different from that shown here.

[0024] Please refer to Figure 1As shown, the user assistance device suitable for barrier-free passages provided in the present application comprises a trigger switch circuit, a control terminal, multiple prompt devices, multiple movable support plates and multiple pressure detection components; the movable support plate is arranged at a preset position at the entrance of the barrier-free passage; the pressure detection component is arranged on the near-ground side of the movable support plate, and is used to generate a corresponding trigger signal through the pressure received on the far-ground side of the movable support plate; the trigger switch circuit is connected to the pressure detection component, and is used to turn on the connection power supply of the control terminal according to the trigger signal; the control terminal is used to read the card information provided by the user, and upload the card information to a remote server; the prompt device is carried by multiple predetermined users, and is used to generate an assistance prompt signal according to the deployment instruction fed back by the remote server through the card information.

[0025] In actual work, through the above-mentioned device, when a person with limited mobility reaches an accessible passage through a wheelchair, his pressure can be provided to the pressure detection component for identification based on the movable support plate. When it is determined that the pressure meets the preset requirements, the control terminal is turned on and provided to the user for operation; thereafter, after the user's operation, the remote server analyzes the user's assistants and mobilizes and prompts the corresponding assistants so that the assistants can go to help the user; the specific structure of each component will be described in detail in subsequent embodiments, and will not be described in detail here.

[0026] Please refer to Figure 2 As shown, in one embodiment of the present application, the control terminal includes an input component and a voice interaction device, and the input component is used to provide a pre-stored trigger instruction to the remote server according to the user's key information. The voice interaction device is used to establish a voice intercom transmission channel with the corresponding prompt device according to the deployment instruction fed back by the remote server. Further, in another embodiment, the prompt device includes an audio-visual prompt component, and the audio-visual prompt component is used to trigger the generation of an audio-visual prompt signal according to the established voice intercom transmission channel.

[0027] In the above embodiment, the input component may include a combination of one or more of an embedded switch, a password input keyboard, and a touch panel; the voice interaction device may include an audio interaction device such as a microphone, a speaker, and a headset; in this embodiment, the user can input a trigger instruction for help through the input component based on actual needs, and the remote server can arrange the corresponding staff to provide assistance after receiving the trigger instruction. When the relevant staff receives the assistance information, they can go to help the user. In this process, the input component is mainly used to help the user confirm the need for assistance, while the voice interaction device helps the user communicate with the relevant staff to confirm the specific matters that need assistance, and the sound and light prompt component on the prompt device initiates the corresponding sound or light after confirming the staff information to prompt the staff that there is a relevant user who needs assistance, so that the staff ignores the user's help information. Its specific structure can be selected and set according to actual needs and application scenarios, and this application does not make further limitations here.

[0028] Please refer to Figure 3 As shown, in one embodiment of the present application, the device further includes a series switching circuit; a plurality of pressure detection components are connected in series with the trigger switch circuit through the series switching circuit, and the series switching circuit is used to open the connection channel between the pressure detection component and the trigger switch circuit when all the pressure detection components generate corresponding trigger signals.

[0029] Specifically, the series switch circuit can adopt an existing series trigger structure, and each pressure detection component is connected in series in the circuit structure. When any pressure detection component does not generate a corresponding trigger signal, the circuit is open, and the circuit is turned on only after multiple pressure detection components generate corresponding trigger signals. The structure can be selected and set based on actual needs. There are many similar series structures in the prior art, and this application will not be described in detail one by one.

[0030] Please refer to Figure 4 As shown, in one embodiment of the present application, the pressure detection assembly includes a pressure switch assembly 45, a reset assembly 46 and a force plate 41; one side of the force plate 41 is connected to the near-ground side of the movable support plate, and is used to transmit the pressure received on the far-ground side of the movable support plate; the reset assembly 46 is arranged between the other side of the force plate 41 and the pressure switch assembly 45, and is used to provide the pressure transmitted by the force plate 41 to the pressure switch assembly 45; and to provide reset after the movable support plate is released from the pressure; the pressure switch assembly 45 is used to generate a corresponding trigger signal according to the received pressure.

[0031] In the structure of the pressure detection assembly, the force plate can be set according to actual needs, or the reset assembly can be directly connected to the movable support plate, so as to improve the pressure conduction efficiency and reduce the volume of the device, but the reset assembly is easy to wear and tear, and the replacement cost is easy to increase later; for this reason, relevant technical personnel in this field can choose a suitable method to use it according to actual needs. The main function of the reset assembly is to reset the force plate and the movable support plate to the previous state after the object providing pressure on the movable support plate is removed; one of the purposes of setting this process is to reduce the equipment cost of the pressure detection assembly; high-precision pressure detection assemblies usually correspond to small pressure changes and can effectively identify them. At this time, a rigid structure can be used without reset operation, but its cost is high and multiple measurements have a greater impact on its accuracy; while low-precision pressure detection assemblies usually use flexible structures, and their detection basis comes from the deformation variable. The number of measurements that can be applied is longer and the cost is also lower, but a reset assembly is required to perform the reset operation after measurement to eliminate the deformation variable to cope with subsequent detection. In this process, because it is applied to barrier-free passages, and the passage is usually outdoors, it will face more complex application scenarios. The above-mentioned method provided by this application can reduce unnecessary equipment cost waste on the basis of ensuring the realization of its pressure detection.

[0032] Please refer to Figure 5 As shown, in one embodiment of the present application, the reset assembly includes a reset guide barrel 44, a fixed rod 42 and an elastic body 43; the reset guide 44 is a flexible column structure, which is used to cover the fixed rod 42 and the elastic body 43; the fixed rod 42 is arranged between the other side of the force plate 41 and the pressure switch assembly 45 to provide the pressure transmitted by the force plate 41 to the pressure switch assembly 45; the elastic body 43 is sleeved on the outside of the fixed rod 42 to provide reset after the movable support plate is separated from the pressure. Among them, the elastic body 43 can be a reset spring composed of an elastic coefficient set according to a preset pressure threshold. The pressure switch assembly 45 can be a combination of one or more of a pressure sensor, a mechanical pressure switch or an electronic pressure switch.

[0033] Specifically, in actual work, the role of the reset guide barrel is to limit the elastic body within a fixed range, and provide relevant dustproof, waterproof and other interference, reduce the impact of environmental factors such as dust, soil, water vapor in the underground environment on the elastic body and the fixed rod, and its material can be a sealable coating structure with a certain elasticity such as silicone, mesh, plastic, etc. The fixed rod is a columnar structure of a hard material, and its role is to provide the pressure received by the upper force plate to the pressure switch assembly at the lower end, so that the pressure switch assembly can realize pressure detection. The elastic body can be a spring or other elastic structure, and its role, in addition to helping reset, can also set the corresponding trigger pressure threshold based on its elastic coefficient; for example, the spring coefficient of a spring will only deform under the pressure of A. At this time, if the pressure on the movable support plate is lower than A, the fixed rod cannot transmit the pressure at the upper end to the pressure switch assembly under the support of the elastic body; when the pressure on the movable support plate is greater than A, the elastic body will deform, and the fixed rod will transmit the pressure to the pressure switch assembly, thereby completing the pressure detection.

[0034] In one embodiment of the present application, the device further includes a host terminal, and the host terminal is used to provide the deployment instruction to one or more of the prompt devices through broadcast or Bluetooth according to the deployment instruction fed back by the remote server through the card information. Specifically, in actual work, after the remote server provides the relevant deployment instruction, the host terminal can provide the deployment instruction to the corresponding prompt device in the preset area through Bluetooth or broadcast based on the deployment instruction; the structure can use existing relay equipment, and the transmission method can use existing wireless communication technology, and the present application does not make further restrictions here.

[0035] The beneficial technical effect of the present application is that it can effectively provide assistance to people with limited mobility while avoiding false triggering; at the same time, the triggering assistance method is more efficient, and the response and assistance efficiency can be greatly improved, overcoming the problems of "inability to find assistance personnel" and "waste of time waiting in vain" in the prior art.

[0036] The above shows and describes the basic principles and main features of the utility model and the advantages of the utility model. For those skilled in the art, it is obvious that the utility model is not limited to the details of the above exemplary embodiments, and can be implemented in other specific forms without departing from the spirit or basic features of the utility model. Therefore, no matter from which point of view, the embodiments should be regarded as exemplary and non-restrictive. The scope of the utility model is defined by the attached claims rather than the above description, and it is intended to include all changes within the meaning and scope of the equivalent elements of the claims. Any figure mark in the claims should not be regarded as limiting the claims involved.

[0037] The above description is only the preferred embodiment of the utility model, and is not intended to limit the utility model. For those skilled in the art, the utility model can have various modifications and changes. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the utility model shall be included in the protection scope of the utility model.

Claims

1. A user assistance device suitable for barrier-free passages, characterized in that: The device comprises a trigger switch circuit, a control terminal, a plurality of prompting devices, a plurality of movable support plates and a plurality of pressure detection components; The movable support plate is arranged at a preset position at the entrance of the barrier-free passage; The pressure detection assembly is arranged on the near-ground side of the movable support plate, and is used to generate a corresponding trigger signal according to the pressure received on the far-ground side of the movable support plate; The trigger switch circuit is connected to the pressure detection component and is used to turn on the connection power supply of the control terminal according to the trigger signal; The control terminal is used to read the card information provided by the user and upload the card information to the remote server; The prompt device is carried by a plurality of predetermined users and is used to generate an assistance prompt signal according to the deployment instruction fed back by the remote server through the card information.

2. The user assistance device for barrier-free passage according to claim 1, characterized in that: The control terminal includes an input component, and the input component is used to provide a pre-stored trigger instruction to a remote server according to the key information of the user.

3. The user assistance device for barrier-free passage according to claim 2, characterized in that: The control terminal includes a voice interaction device, and the voice interaction device is used to establish a voice intercom transmission channel with a corresponding prompt device according to the deployment instruction fed back by the remote server.

4. The user assistance device for barrier-free passage according to claim 3, characterized in that: The prompt device comprises an acoustic and optical prompt component, and the acoustic and optical prompt component is used to trigger the generation of an acoustic and optical prompt signal according to the established voice intercom transmission channel.

5. The user assistance device for barrier-free passage according to claim 1, characterized in that: The device also includes a series switch circuit; A plurality of pressure detection components are connected in series with the trigger switch circuit through the series switch circuit, and the series switch circuit is used to open the connection channel between the pressure detection component and the trigger switch circuit when all the pressure detection components generate corresponding trigger signals.

6. The user assistance device for barrier-free passage according to claim 1, characterized in that: The pressure detection assembly comprises a pressure switch assembly, a reset assembly and a force-bearing plate; One side of the force-bearing plate is connected to the near-ground side of the movable support plate, and is used to transmit the pressure received by the far-ground side of the movable support plate; The reset assembly is disposed between the other side of the force-bearing plate and the pressure switch assembly to provide the pressure conducted by the force-bearing plate to the pressure switch assembly; and to provide reset after the movable support plate is released from the pressure; The pressure switch assembly is used to generate a corresponding trigger signal according to the received pressure.

7. The user assistance device for barrier-free passage according to claim 6, characterized in that: The reset assembly comprises a reset guide barrel, a fixing rod and an elastic body; The reset guide barrel is a flexible column structure, used to cover the fixing rod and the elastic body; The fixing rod is arranged between the other side of the force-bearing plate and the pressure switch assembly to provide the pressure conducted by the force-bearing plate to the pressure switch assembly; The elastic body is sleeved on the outside of the fixing rod and is used for providing reset after the movable supporting plate is released from pressure.

8. The user assistance device for barrier-free passage according to claim 7, characterized in that: The elastic body is a return spring whose elastic coefficient is set according to a preset pressure threshold.

9. The user assistance device for barrier-free passage according to claim 6, characterized in that: The pressure switch assembly is a combination of one or more of a pressure sensor, a mechanical pressure switch or an electronic pressure switch.

10. The user assistance device for barrier-free passage according to claim 1, characterized in that: The device further comprises a host terminal, and the host terminal is used for providing the deployment instruction to one or more prompting devices through broadcasting or Bluetooth according to the deployment instruction fed back by the remote server through the card information.

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