Program for supporting human resource development and device

Abstract

To provide a program for supporting human resource development.SOLUTION: A program being executed in a device includes a processor for controlling operation of the device. The program causes the processor to execute at least: identifying a work manual that should be displayed, the work manual including content; playing the content of the work manual in a first playback mode; and after finishing playing the content of the work manual in the first playback mode, playing the content of the work manual in a second playback mode different from the first playback mode, where in the second playback mode, the playback of the content of the work manual is automatically paused for at least a prescribed period of time.SELECTED DRAWING: Figure 1G

Description

[Technical field]

[0001] The present invention relates to a program and an apparatus for supporting human resource development. [Background technology]

[0002] 2. Description of the Related Art A teaching method using a manual has been known in the past (see, for example, Non-Patent Document 1). [Prior art documents] [Non-patent literature]

[0003] [Non-Patent Document 1] Tenda Co., Ltd., "If you want to give efficient work instructions! Creating effective manuals is the key," [online], [searched May 30, 2023], Internet<URL:https: / / tepss.com / column / 2017 / 09 / 21 / 284 / > Summary of the Invention [Problem to be solved by the invention]

[0004] However, when trainers use manuals to instruct trainees, even if the trainees read the manuals and think that they have "understood" the contents, in reality, they often are unable to "practice" the contents of the manuals. As a result, the trainers end up having to be with the trainees all the time to instruct them directly, and so the trainer's burden cannot be reduced. For this reason, even if a manual is prepared, it is not possible to use it effectively.

[0005] The present invention aims to provide a program and device for supporting human resource development, and in particular, to provide a program and device that can promote the "understanding" of the contents of a manual and support the "practice" of the contents of the manual. [Means for solving the problem]

[0006] In one aspect of the present invention, a program of the present invention is a program for supporting human resource development, the program being executed in an apparatus having a processor unit that controls the operation of the apparatus, and the program causes the processor unit to at least perform the following: identifying a work manual to be displayed, the work manual having content; playing the content of the work manual in a first playback mode; and, after playback of the content of the work manual in the first playback mode is completed, playing the content of the work manual in a second playback mode different from the first playback mode, wherein playback of the content of the work manual is automatically paused in the second playback mode for at least a predetermined period of time.

[0007] In one embodiment of the present invention, in the second playback mode, there is a time limit during which the work in the work manual should be performed, and playback of the content of the work manual is paused during the time limit, and in the first playback mode, there may be no time limit, or if there is a time limit, the time limit may not be taken into account.

[0008] In one embodiment of the present invention, the work manual includes a plurality of work steps, the content is divided to correspond to each work step, and the time limit may be set in advance for each work step.

[0009] In one embodiment of the present invention, playing the content of the work manual in the second playback mode may include pausing playback of the segmented content corresponding to a work step of the work manual for each work step for the limited time after starting playback of the segmented content corresponding to the work step of the work manual.

[0010] In one embodiment of the present invention, the multiple work steps include at least a first work step and a second work step following the first work step, and playing the content of the work manual in the second playback mode may include stopping playback of the first segmented content corresponding to the first work step after starting playback of the first segmented content corresponding to the first work step for a time limit corresponding to the first work step, and playing the second segmented content corresponding to the second work step after the time limit corresponding to the first work step has elapsed.

[0011] In one embodiment of the present invention, the program may cause the processor unit to determine, for each work step, whether or not the time limit has been set, and if the time limit has not been set, to play the segmented content and not to pause the playback of the segmented content.

[0012] In one embodiment of the present invention, the multiple work steps include at least a first work step and a second work step following the first work step, and the program may further cause the processor unit to determine whether or not a time limit corresponding to the first work step is set, and if a time limit corresponding to the first work step is not set, to perform playback of the first segmented content without stopping the playback of the first segmented content, and after completing the playback of the first segmented content, to determine whether or not a time limit corresponding to the second work step is set.

[0013] In an embodiment of the present invention, the program may cause the processor unit to further execute displaying a remaining time for pausing the reproduction of the content of the operation manual during the time limit.

[0014] In one embodiment of the present invention, the content of the operation manual may be configured such that skipping cannot be performed.

[0015] In one embodiment of the present invention, the program may further cause the processor unit to automatically read out text information corresponding to the content of the work manual while the content of the work manual is being played back.

[0016] In one embodiment of the present invention, playback of the content of the work manual in the second playback mode may be automatically executed in response to completion of playback of the moving content image of the work manual in the first playback mode.

[0017] In one embodiment of the present invention, the program further causes the processor unit to execute a test to confirm understanding of the work manual after completing playback of the content of the work manual in the first playback mode, and playback of the content of the work manual in the second playback mode may be automatically executed after the test is completed.

[0018] In one aspect of the present invention, the device of the present invention is a device for supporting human resource development, the device having a processor unit that controls the operation of the device, the processor unit being configured to at least perform the following: identifying a work manual to be displayed, the work manual having content; playing the content of the work manual in a first playback mode; and, after playback of the content of the work manual in the first playback mode is completed, playing the content of the work manual in a second playback mode different from the first playback mode, wherein playback of the content of the work manual is paused for at least a predetermined period of time in the second playback mode.

[0019] In one aspect of the present invention, a program of the present invention is a program for supporting human resource development, the program being executed in an apparatus having a processor unit that controls the operation of the apparatus, and the program causing the processor unit to perform at least the following: identifying a work manual to be displayed, the work manual having content; and playing back the content of the work manual, the playback of the content of the work manual being automatically paused for at least a predetermined period of time.

[0020] In one embodiment of the present invention, there may be a time limit within which the work of the work manual should be performed, and playback of the content of the work manual may be paused during the time limit.

[0021] In one embodiment of the present invention, the work manual includes a plurality of work steps, the content is divided to correspond to each work step, and the time limit may be set in advance for each work step.

[0022] In one embodiment of the present invention, playing the content of the work manual may include, for each work step, pausing the playback of the segmented content corresponding to the work step of the work manual for the limited time after starting the playback of the segmented content.

[0023] In one embodiment of the present invention, the multiple work steps include at least a first work step and a second work step following the first work step, and playing the content of the work manual may include stopping playback of the first segmented content corresponding to the first work step after starting playback of the first segmented content corresponding to the first work step for a time limit corresponding to the first work step, and playing a second segmented content corresponding to the second work step after the time limit corresponding to the first work step has elapsed.

[0024] In one embodiment of the present invention, the program may cause the processor unit to determine, for each work step, whether or not the time limit has been set, and if the time limit has not been set, to play the segmented content and not to pause the playback of the segmented content.

[0025] In one embodiment of the present invention, the multiple work steps include at least a first work step and a second work step following the first work step, and the program may further cause the processor unit to determine whether or not a time limit corresponding to the first work step is set, and if a time limit corresponding to the first work step is not set, to perform playback of the first segmented content without stopping the playback of the first segmented content, and after completing the playback of the first segmented content, to determine whether or not a time limit corresponding to the second work step is set.

[0026] In an embodiment of the present invention, the program may cause the processor unit to further execute displaying a remaining time for pausing the reproduction of the content of the operation manual during the time limit.

[0027] In one embodiment of the present invention, the content of the operation manual may be configured such that skipping cannot be performed.

[0028] In one embodiment of the present invention, the program may further cause the processor unit to automatically read out text information corresponding to the content of the work manual while the content of the work manual is being played back.

[0029] In one aspect of the present invention, the device of the present invention is a device for supporting human resource development, the device having a processor unit that controls the operation of the device, the processor unit being configured to at least perform the following: identifying a work manual to be displayed, the work manual having content; and playing back the content of the work manual, the playback of the content of the work manual being automatically paused for at least a predetermined period of time. Effect of the Invention

[0030] According to the present invention, it is possible to provide a program and device for supporting human resource development, and in particular, it is possible to provide a program and device that facilitates the "understanding" of the contents of a manual and supports the "practice" of the contents of the manual. [Brief description of the drawings]

[0031] [Figure 1A] FIG. 1 shows an example of a screen 100 displayed on the device. [Figure 1B] FIG. 1 shows an example of a screen 110 displayed on the device. [Figure 1C] FIG. 1 shows an example of a screen 120 displayed on the device. [Figure 1D] FIG. 1 shows an example of a screen 130 displayed on the device. [Figure 1E] FIG. 1 shows an example of a screen 140 displayed on the device. [Figure 1F] FIG. 1 shows an example of a screen 150 displayed on the device. [Figure 1G] FIG. 1 shows an example of a screen 160 displayed on the device. [Figure 1H] FIG. 1 shows an example of a screen 170 displayed on the device. [Diagram 2] FIG. 2 shows an example of the configuration of a device 200 for supporting human resource development. [Diagram 3] FIG. 2 is a diagram showing an example of the configuration of information stored in the memory unit 230. [Figure 4]FIG. 2 is a diagram showing an example of processing executed in the device 200. [Diagram 5] FIG. 13 is a diagram showing another example of the process executed in the device 200. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0032] The following provides definitions of terms used in this specification.

[0033] "Video" refers to images that appear to move by switching between successive images at high speed, exploiting the illusion of human vision. In this specification, "video" also refers to images that switch between multiple images at regular intervals, such as a slide show.

[0034] A "still image" is an image that does not move. A "still image" is also a component of a "video."

[0035] "Content" means still or moving images.

[0036] "Playing back content" refers to displaying a still image or playing back a video.

[0037] "Stopping the playback of content" refers to stopping the display of a still image or stopping the playback of a video. It does not matter what is displayed on the screen when the playback of the content is stopped (for example, whether the screen displayed immediately before the stop is maintained, or whether the screen displayed immediately before the stop is switched to another screen (for example, a black screen)).

[0038] "Pausing the playback of content" refers to temporarily stopping the display of a still image or temporarily stopping the playback of a video. It does not matter what is displayed on the screen when the playback of the content is temporarily stopped (for example, whether the screen immediately before the pause is maintained, or whether the screen immediately before the pause transitions to another screen (for example, a black screen)). If the content is a video, when the paused video is played again, it will be played from the point where it was paused.

[0039] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0040] 1. Screen transitions displayed on the device 1A shows an example of a screen 100 displayed on the device. The screen 100 is an initial screen for selecting a work manual to be displayed. It is assumed that the program of the present invention is pre-installed on this device.

[0041] In the example shown in Figure 1A, screen 100 displays a list of operation manuals that can be selected for display. Screen 100 includes area 101 for operation manual "How to prepare dumpling filling," area 102 for operation manual "How to cut meat," area 103 for operation manual "How to use the freezer," area 104 for operation manual "How to take inventory," area 105 for operation manual "How to check inventory," and area 106 for operation manual "How to use a security card." Areas 101, 102, 103, 104, 105, and 106 are configured to be selectable.

[0042] Fig. 1B shows an example of a screen 110 displayed on the device. The screen 110 is an example of a screen transitioned to from the screen 100 shown in Fig. 1A when the area 101 in the screen 100 shown in Fig. 1A is selected by the user.

[0043] When a user selects an area 101 in a screen 100, playback of the operation manual "How to prepare gyoza filling" in the training mode starts, as shown in a screen 110. The screen 110 is a top screen for playing the operation manual "How to prepare gyoza filling" in the training mode.

[0044] The training mode is a mode intended to promote overall understanding of the contents of the work manual and to accumulate the contents of the work manual as knowledge (i.e., knowledge learning). Therefore, in the training mode, the work manual is configured not to be skipped. This makes it possible to prevent the trainee from feeling as if he or she has read the work manual while skipping over it (i.e., feeling as if he or she has understood the contents of the work manual when he or she has not accurately understood them). In the training mode, it may be possible to rewind the work manual.

[0045] Fig. 1C shows an example of a screen 120 displayed on the device. Screen 120 is an example of a screen transitioned from screen 110 shown in Fig. 1B after a predetermined time has elapsed since screen 110 shown in Fig. 1B was displayed.

[0046] In the example shown in Fig. 1C, screen 120 includes image area 121 for displaying still images or videos of the operation manual, text area 122 for displaying text, and step area 123 for displaying a list of multiple operation steps corresponding to the operation manual. In the example shown in Fig. 1C, the first operation step "Step 1 Prepare ingredients" of the operation manual "How to prepare dumpling filling" is in progress or being played on screen 120, and image area 121 of screen 120 displays a still image or video corresponding to "Step 1 Prepare ingredients" in step area 123, and text area 122 of screen 120 displays text corresponding to "Step 1 Prepare ingredients" in step area 123.

[0047] In addition, as shown on the screen 120, the unprogressed or unplayed work steps may be displayed in a different display mode from the work steps in progress or being played (for example, in the example shown in FIG. 1C, the first work step "Step 1 Prepare ingredients" in the work manual "How to prepare dumpling filling"). For example, the unprogressed or unplayed work steps may be displayed using lighter text than the work steps in progress or being played, such as the work steps after the second work step "Step 2 Finely chop Chinese cabbage and Chinese chives" in the work manual "How to prepare dumpling filling". Alternatively, for example, the frame of the unprogressed or unplayed work step may not be shaded, while the frame of the work step in progress or being played may be shaded. This makes it possible to increase the visibility of the work steps in progress or being played.

[0048] Additionally, step area 123 can be made invisible by selecting the x button.

[0049] Fig. 1D shows an example of a screen 130 displayed on the device. Screen 130 is an example of a screen transitioned from screen 120 shown in Fig. 1C after a predetermined time has elapsed since screen 120 shown in Fig. 1C was displayed (i.e., after the display of a still image or playback of a video of the first work step "Step 1 Prepare ingredients" of the work manual "How to prepare dumpling filling" in the training mode has ended).

[0050] In the example shown in FIG. 1D, the second work step “Step 2 Finely chop the Chinese cabbage and Chinese chives” of the work manual “How to prepare the dumpling filling” is progressing or being played on screen 130, and image area 121 of screen 130 displays a still image or video corresponding to “Step 2 Finely chop the Chinese cabbage and Chinese chives” in step area 123, and text area 122 of screen 130 displays text corresponding to “Step 2 Finely chop the Chinese cabbage and Chinese chives” in step area 123.

[0051] In this way, similar to the first and second work steps in the work manual "How to prepare dumpling filling", still images or videos corresponding to the third and subsequent work steps in the work manual "How to prepare dumpling filling" are displayed in image area 121. When the display of the still image or playback of the video corresponding to the last work step in the work manual "How to prepare dumpling filling" is finished, playback of the work manual "How to prepare dumpling filling" in the training mode ends.

[0052] 1E shows an example of a screen 140 displayed on the device. Screen 140 is an example of a screen to which the user automatically transitions from the screen of the final work step of the work manual "How to prepare dumpling filling" after playback of the work manual "How to prepare dumpling filling" in the training mode has ended.

[0053] When the reproduction of the operation manual "How to prepare dumpling filling" in the training mode ends, reproduction of the operation manual "How to prepare dumpling filling" in the practice mode begins, as shown on screen 140. Screen 140 is a top screen for reproducing the operation manual "How to prepare dumpling filling" in the practice mode.

[0054] The practice mode is a mode intended to promote the acquisition of operations (i.e., practical learning) by performing the operations described in the work manual while viewing the contents of the work manual. Therefore, in the practice mode, there is a time limit during which the operations in the work manual should be performed (i.e., the time limit is functional). During the time limit (i.e., while the trainee is performing the operations in the work manual), the display of still images or the playback of videos in the work manual is paused or stopped.

[0055] In addition, in the practice mode, the operation manual is configured not to be skipped. This allows the trainee to have time to practice the operations in the operation manual. In the practice mode, the operation manual may be rewound.

[0056] Fig. 1F shows an example of a screen 150 displayed on the device. Screen 150 is an example of a screen to which screen 140 shown in Fig. 1E is transitioned after a predetermined time has elapsed since screen 140 shown in Fig. 1E was displayed.

[0057] In the example shown in FIG. 1F, the screen 150 includes an image area 151 for displaying still images or videos of the work manual, a text area 152 for displaying text, a step area 153 for displaying a list of multiple work steps corresponding to the work manual, and a timer area 154 for displaying a time limit for performing the work in the work manual. In the example shown in FIG. 1F, the first work step "Step 1 Prepare ingredients" of the work manual "How to prepare dumpling filling" is in progress or being played on the screen 150, and the image area 151 of the screen 150 displays a still image or video corresponding to "Step 1 Prepare ingredients" in the step area 153, and the text area 152 of the screen 150 displays text corresponding to "Step 1 Prepare ingredients" in the step area 153. Since no time limit is set for the first work step "Step 1 Prepare ingredients" of the work manual "How to prepare dumpling filling", no time limit is displayed in the timer area 154 on the screen 150.

[0058] Fig. 1G shows an example of a screen 160 displayed on the device. Screen 160 is an example of a screen transitioned from screen 150 shown in Fig. 1F after a predetermined time has elapsed since screen 150 shown in Fig. 1F was displayed (i.e., after the display of a still image or playback of a video of the first work step "Step 1 Prepare ingredients" of the work manual "How to prepare dumpling filling" in the practice mode has ended).

[0059] In the example shown in FIG. 1G, the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" of the work manual "How to prepare the dumpling filling" is progressing or being played on screen 160, and image area 151 of screen 160 displays a still image or video corresponding to "Step 2 Finely chop the Chinese cabbage and Chinese chives" in step area 153, text area 152 of screen 160 displays text corresponding to "Step 2 Finely chop the Chinese cabbage and Chinese chives" in step area 153, and timer area 154 displays the time limit set for "Step 2 Finely chop the Chinese cabbage and Chinese chives" in step area 153.

[0060] On screen 160, when the display of a still image or playback of a video of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in the operation manual "How to prepare the filling for dumplings" ends, the display of a still image or playback of a video of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in the operation manual "How to prepare the filling for dumplings" is stopped in the state at the time of the end of the playback, and a still image of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in the operation manual "How to prepare the filling for dumplings" continues to be displayed during the time limit set for "Step 2 Finely chop the Chinese cabbage and Chinese chives", or playback of the video of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in the operation manual "How to prepare the filling for dumplings" continues to be stopped (i.e., the display of a still image or playback of a video of the third work step "Step 3 Finely chop the Chinese cabbage and Chinese chives" in the operation manual "How to prepare the filling for dumplings" continues during the time limit set for "Step 2 Finely chop the Chinese cabbage and Chinese chives" (The machine will not switch to "Add Sauce" playback.)

[0061] When a predetermined time has elapsed since the still image of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in the work manual "How to prepare the filling for dumplings" started to be displayed, or when playback of the video of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in the work manual "How to prepare the filling for dumplings" is stopped, the time limit display in the timer area 154 is activated so that the time limit gradually decreases, and the time limit continues to decrease until the time limit display in the timer area 154 reaches zero. During this time limit, the trainee can practice the content of the still image or video of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in "How to prepare the filling for dumplings". When the time limit has elapsed, the display of the still image or playback of the video of the second work step "Step 2 Finely chop the Chinese cabbage and Chinese chives" in the work manual "How to prepare the filling for dumplings" ends.

[0062] In this way, like the first and second work steps of the operation manual "How to prepare dumpling filling", still images or videos corresponding to the third and subsequent work steps of the operation manual "How to prepare dumpling filling" are displayed in the image area 151. When the display of the still images or the playback of the video corresponding to the last work step of the operation manual "How to prepare dumpling filling" is finished (if a time limit is set for the last work step of the operation manual "How to prepare dumpling filling", the display of the still images or the playback of the video corresponding to the last work step of the operation manual "How to prepare dumpling filling" elapses after the display of the still images or the playback of the video corresponding to the last work step of the operation manual "How to prepare dumpling filling"), the display of the still images or the playback of the video of the operation manual "How to prepare dumpling filling" in the practice mode ends.

[0063] 1H shows an example of a screen 170 displayed on the device. Screen 170 is an example of a screen that is automatically transitioned to from the screen of the final work step of the work manual "How to prepare dumpling filling" when the display of still images or playback of a video of the work manual "How to prepare dumpling filling" in the practice mode is finished.

[0064] Screen 170 is a screen for informing the trainee that the work of the work manual "How to prepare dumpling filling" in the practice mode has been completed. In the example shown in FIG. 1H, screen 170 includes area 171 for viewing the contents of the work manual "How to prepare dumpling filling" once more in the training mode, and area 172 for viewing the contents of the work manual "How to prepare dumpling filling" once more in the practice mode. By selecting area 171, the trainee can view the contents of the work manual "How to prepare dumpling filling" once more in the training mode. Also, by selecting area 172, the trainee can view the contents of the work manual "How to prepare dumpling filling" once more in the practice mode.

[0065] In this way, the two-cycle playback of the work manual, in which the work manual is automatically played back in the practice mode after the training mode is finished, allows the trainee to practice the contents of the work manual in the practice mode after previewing the contents of the work manual in the training mode, and thus allows the trainee to naturally reverse-learn the contents of the work manual. Since reverse learning has a proven track record of having a higher knowledge retention rate than conventional learning in which the contents of instruction are later reviewed, a mechanism that can naturally realize such reverse learning is very significant. In addition, such two-cycle playback of the work manual makes it possible to provide the trainee with reverse-learning type training, regardless of which trainer trains the trainee. Since the trainer only needs to start the training mode and check the final deliverables of the trainee's work manual in the practice mode (i.e., only the actions at the beginning and end of the training of the work manual are sufficient), it is possible to reduce the burden on the trainer compared to the conventional method in which the trainer is always present and directly instructs the trainee.

[0066] In addition, by providing flipped learning training, it is possible to improve the effectiveness of human resource development and reduce mistakes and problems caused by trainees. Furthermore, because the device plays back the work manual, it is possible to reduce the opportunities for trainers to provide direct instruction, which can reduce turnover due to interpersonal relationships.

[0067] The text in each screen shown in FIG. 1A to FIG. 1H may be translated into a language that the trainee can read, either automatically or according to the trainee's selection. This can be achieved, for example, by machine translation. This allows even a foreign trainee who cannot clearly understand Japanese to accurately understand the contents of the operation manual.

[0068] Furthermore, the text displayed in the text area 122 of the screens 120 and 130 and the text displayed in the text area 152 of the screens 150 and 160 may be read aloud by automatically outputting voice. This makes it possible to convey the contents of the work in the work manual to the trainee even if the trainee looks away from the screen. The language of the voice output may be automatically adapted to the language displayed in each text area.

[0069] The timing at which the text starts to be read aloud may be before a still image or video is displayed in image area 121 and image area 151, may be simultaneously with the still image or video being displayed in image area 121 and image area 151, or may be a predetermined time after the still image or video is displayed in image area 121 and image area 151. In other words, the still image or video may be displayed after the reading of the text is completed, may be displayed simultaneously with the start of the reading of the text, or may be displayed a predetermined time before the start of the reading of the text.

[0070] In addition, when a still image is displayed in image area 121 and image area 151, the display of the still image may end simultaneously with the end of the reading of the text, or may end a predetermined time after the end of the reading of the text, and the screen may transition to a screen for the next work step. In addition, when a video is displayed in image area 121 and image area 151, the screen may transition to a screen for the next work step at the end of the playback of the video or the end of the reading of the text, whichever is later, or after a predetermined time has elapsed from the end of the playback of the video or the end of the reading of the text, whichever is later.

[0071] 1A to 1H, an example has been described in which the playback of the operation manual "How to prepare dumpling filling" in the practice mode automatically starts when the playback of the operation manual "How to prepare dumpling filling" in the training mode ends, but the present invention is not limited to this. For example, when the playback of the operation manual "How to prepare dumpling filling" in the training mode ends, a screen may be displayed to the trainee to confirm whether or not to execute playback of the operation manual "How to prepare dumpling filling" in the training mode again.

[0072] The device may be, for example, a device equipped with a large display unit that can be viewed by multiple trainees at the same time. This allows training using the work manual to be conducted in a group work format. Alternatively, the device may be a mobile terminal such as a smartphone or tablet terminal. This allows training using the work manual to be conducted in a space-saving format.

[0073] Selection of each area within each screen may be achieved, for example, by tapping on the area, or by performing selection on the area using a remote controller capable of communicating with the device.

[0074] In addition, in the embodiment shown in Figures 1A to 1H, two-cycle playback of the work manual has been described, but it is also within the scope of the present invention to play back the work manual only in the practice mode. That is, playback of the work manual may be started from screen 140 in Figure 1E. This allows, for example, a diligent trainee who has studied the contents of the work manual in advance to immediately start playing back the work manual in the practice mode.

[0075] 2. Configuration of equipment to support human resource development FIG. 2 shows an example of the configuration of a device 200 for supporting human resource development.

[0076] In the embodiment shown in FIG. 2, the device 200 includes an interface unit 210, a processor unit 220 including one or more CPUs (Central Processing Units), a memory unit 230, a display unit 240, an input unit 250, and an audio output unit 260.

[0077] The interface unit 210 controls communication with other external devices (eg, a remote controller) via any type of network such as the Internet.

[0078] The memory unit 230 stores programs required to execute processing, data required to execute the programs, and the like. Here, there is no restriction on how the programs are stored in the memory unit 230. For example, the programs may be pre-installed in the memory unit 230. Alternatively, the programs may be installed in the memory unit 230 by being downloaded via a network such as the Internet, or may be installed in the memory unit 230 via a storage medium such as an optical disk or USB.

[0079] The processor unit 220 controls the overall operation of the device 200. The processor unit 220 reads out a program stored in the memory unit 230 and executes the program. This allows the device 200 to function as a device that executes desired steps, and the processor unit 220 of the device 200 can operate as a means for achieving a desired function.

[0080] FIG. 3 shows an example of the configuration of information stored in the memory unit 230. As shown in FIG.

[0081] Information relating to the work manual is stored in the memory unit 230. The information relating to the work manual can be identified by information for identifying the work manual (work manual ID). The information relating to the work manual includes information relating to a plurality of work steps in the work manual. The information relating to a plurality of work steps in the work manual can be identified for each work step by information for identifying the work step (work step ID). The information relating to each work step includes information indicating the display order of the steps in the work manual, information indicating the content, information indicating the text, the presence or absence of a time limit, the length of the time limit, etc. The time limit may be set for each work step, or may not be set according to the work step.

[0082] In the embodiment shown in FIG. 2 and FIG. 3, an example has been described in which the information on the work manual is stored in the memory unit 230 of the device 200, but the present invention is not limited to this. The information on the work manual may be stored in any location as long as it can be read by the processor unit 220. The information on the work manual may be stored, for example, in an external database unit connected to the device 200, or may be stored in an internal database unit connected to the device 200. In addition, the information on the work manual may be stored, for example, in a single external hard disk device of the device 200, or may be stored in a cloud storage connected to the device 200 via a network.

[0083] 3. Processing performed on the device Fig. 4 shows an example of processing executed in the device 200. Each step shown in Fig. 4 is executed, for example, by the processor unit 220 of the device 200. Each step shown in Fig. 4 will be described below.

[0084] Step S401: The operation manual to be displayed is identified. This process is achieved by, for example, the processor unit 220 of the device 200 receiving an input to select the operation manual to be displayed. This process may correspond to an operation on the image 100 shown in FIG. 1A.

[0085] Step S402: The contents of the work manual are played in the first playback mode. In the first playback mode, the playback of the contents of the work manual is not paused. This is because, for example, in the first playback mode, there is no time limit by which the work in the work manual should be performed, or even if a time limit is set for the work step in the work manual, the time limit is not taken into consideration and does not function (i.e., in the first playback mode, the processor unit 220 of the device 200 is configured not to function the time limit by which the work in the work manual should be performed). This process may correspond to the image 110 to the screen 130 shown in Figs. 1B to D.

[0086] Step S403: The content of the work manual is played in a second playback mode different from the first playback mode. In the second playback mode, the playback of the content of the work manual is paused for at least a predetermined period of time. For example, in the second playback mode, there is a time limit for the work in the work manual to be performed (i.e., in the second playback mode, the processor unit 220 of the device 200 is configured to activate the time limit for the work in the work manual to be performed), and the playback of the content of the work manual is paused during the time limit. This process may correspond to the image 140 to the screen 160 shown in Figs. 1E to 1G.

[0087] The reproduction of the contents of the work manual in the second reproduction mode may be automatically executed in response to the end of the reproduction of the contents of the work manual in the first reproduction mode (i.e., the stopping of the reproduction of the contents of the work manual in the first display mode). This allows the training of the flipped learning type to be carried out smoothly.

[0088] Alternatively, the processor unit 220 of the device 200 may be configured to execute a test to check the degree of understanding of the work manual at the time when the reproduction of the contents of the work manual in the first reproduction mode is completed. This makes it possible to measure the trainee's own knowledge retention rate before practice (i.e., the degree to which the trainee understands the contents of the work manual by reproducing the contents in the first reproduction mode). In this case, the reproduction of the contents of the work manual in the second reproduction mode may be automatically executed after the test is completed. The test may be realized, for example, by the processor unit 220 of the device 200 presenting questions and options to the trainee while reading out the questions and options by audio output. The answers to the questions in the test may be achieved, for example, by the processor unit 220 of the device 200 receiving an input from the trainee. The processor unit 220 of the device 200 may also be configured to be able to switch ON / OFF the execution of the test to check the degree of understanding of the work manual at any timing.

[0089] In the first and second playback modes, the content of the work manual is configured to be unable to be skipped. In the first and second playback modes, text corresponding to each work step of the work manual may be displayed as subtitles. In the first and second playback modes, text corresponding to each work step of the work manual may be output as voice and read aloud.

[0090] In the embodiment shown in Fig. 4, an example has been described in which natural reversal learning is realized by performing steps S401 to S403 through two-cycle playback, but an embodiment in which step S402 is omitted is also within the scope of the present invention. That is, step S403 may be performed after step S401. This allows the device 200 to immediately provide the contents of the work manual in the practice mode to a trainee who does not need the training mode.

[0091] FIG. 5 shows another example of the process executed in the device 200. Each step shown in FIG. 5 is an example of the details of step S403 in FIG. 4. Each step shown in FIG. 5 is executed, for example, by the processor unit 220 of the device 200. In the embodiment shown in FIG. 5, the work manual includes n work steps, and the content of the work manual is divided into n pieces of content corresponding to the n work steps. Here, n is an integer of 2 or more. In addition, the n pieces of divided content corresponding to the n work steps may be content created by, for example, a product "Teachme Biz" by Studyst Co., Ltd., but the present invention is not limited to this. Each step shown in FIG. 5 will be described below.

[0092] In step S501, the value of k is set to 1.

[0093] Step S502: It is determined whether or not a time limit corresponding to the k-th work step is set. This process is executed by referring to information on the work manual (particularly, information indicating the presence or absence of a time limit). If the determination result is "Yes", the process proceeds to step S503, and if the determination result is "No", the process proceeds to step S506, and the playback of the k-th segmented content corresponding to the k-th work step is not paused.

[0094] Step S503: The kth segmented content corresponding to the kth work step is played.

[0095] Step S504: After the kth segmented content corresponding to the kth work step is played, the playback of the kth segmented content corresponding to the kth work step is paused during the time limit corresponding to the kth work step. That is, when the playback of the kth segmented content corresponding to the kth work step is completed, the playback of the kth segmented content corresponding to the kth work step is paused in the state at the time of the playback completion, and the playback of the kth segmented content corresponding to the kth work step is kept paused during the time limit. This allows the trainee to practice the content of the kth segmented content corresponding to the kth work step during the time limit.

[0096] The processor unit 220 of the device 200 may display the remaining time of the time limit (i.e., the remaining time of pausing the contents of the operation manual) during the time limit corresponding to the kth work step on the display unit 240. This process may correspond to the screen 160 in FIG. 1G.

[0097] Step S505: It is determined whether the time limit corresponding to the k-th work step has elapsed. If the determination result is "Yes", the playback of the k-th segmented content corresponding to the k-th work step is stopped, and the process proceeds to step S507; if the determination result is "No", the process returns to step S505.

[0098] Step S506: The kth segmented content corresponding to the kth work step is played.

[0099] Step S507: It is determined whether k is equal to n. If the determination result is "Yes", the process ends (normal end), and if the determination result is "No", in step S508, the value of k is incremented by one, and then the process returns to step S502.

[0100] In this way, when a time limit is set corresponding to a work step, the content of the work manual does not progress for the time limit after the content corresponding to the work step is played, thereby ensuring that the trainee has time to practice during that time limit. On the other hand, when a time limit is set corresponding to a work step, it is possible to automatically play the content of the next work step after the playback of the content corresponding to that work step has finished (i.e., the playback of the content corresponding to that work step has stopped).

[0101] In the embodiment shown in Fig. 5, an example has been described in which the process of determining whether or not a time limit corresponding to the kth work step is set (step S502) is executed before the start of playback of the content of the kth work step (step S503), but the present invention is not limited to this. Step S502 in Fig. 5 may be executed at any timing before step S504 in Fig. 5. For example, step S502 in Fig. 5 may be executed while step S503 in Fig. 5 is being executed (i.e., while the content of the kth work step is being played).

[0102] 5, the processor unit 220 of the device 200 may be configured to present the trainee with a warning indicating that the time limit corresponding to the k-th work step has elapsed. This allows the trainee to easily understand whether or not the trainee has been able to complete the work of the k-th work step within the time limit.

[0103] In the embodiment shown in Fig. 5, an example in which the contents of the work manual are divided into n pieces of content has been described, but the present invention is not limited thereto. For example, when the contents of the work manual are composed of n pieces of separate content so as to correspond to n pieces of work steps, when a time limit corresponding to the kth work step is set, after the kth content corresponding to the kth work step is played back, the playback of the kth content is (completely) stopped during the time limit corresponding to the kth work step, and after the time limit corresponding to the kth work step has elapsed, the playback of the k+1th content corresponding to the k+1th work step is started, and at this time, as in step S502 of Fig. 5, it may be determined whether or not a time limit corresponding to the k+1th work step is set. In this way, even when the contents of the work manual are composed of n pieces of separate content so as to correspond to n pieces of work steps, it is possible to process the contents of the work manual in the same way as when they are divided into n pieces of content.

[0104] In the embodiment shown in Figures 4 to 5, an example has been described in which the processor executes a program stored in the memory to realize the processing of each step shown in Figures 4 to 5, but the present invention is not limited to this. At least a part of the processing of each step shown in Figures 4 to 5 may be realized by a hardware configuration such as a control circuit.

[0105] As described above, the present invention has been illustrated using the preferred embodiment of the present invention, but the present invention should not be interpreted as being limited to this embodiment. It is understood that the scope of the present invention should be interpreted only by the claims. It is understood that a person skilled in the art can implement an equivalent scope based on the description of the present invention and technical common sense from the description of the specific preferred embodiment of the present invention. [Industrial Applicability]

[0106] The present invention is useful for providing programs and devices, etc. for supporting human resource development, and is particularly useful for providing programs and devices, etc. that facilitate the "understanding" of the contents of a manual and support the "practice" of the contents of the manual. [Explanation of symbols]

[0107] 200 equipment 210 Interface section 220 Processor Section 230 Memory section 240 Display section 250 Input section 260 Audio output section

Claims

1. A program for supporting human resource development, the program being executed in an apparatus, The device includes a processor that controls an operation of the device; The program is Identifying a work manual to be displayed, the work manual comprising content; playing the content of the operation manual in a first playback mode; after ending the reproduction of the content of the work manual in the first reproduction mode, reproducing the content of the work manual in a second reproduction mode different from the first reproduction mode, in which the reproduction of the content of the work manual is automatically paused for at least a predetermined period in the second reproduction mode; A program that causes the processor unit to execute at least the steps of:

2. In the second playback mode, there is a time limit for performing the work of the work manual, and playback of the content of the work manual is paused during the time limit; 2 . The program product according to claim 1 , wherein in the first playback mode, the time limit does not exist, or if the time limit exists, the time limit is not taken into account.

3. The operation manual includes a plurality of operation steps, The content is divided to correspond to each work step; The program according to claim 2 , wherein the time limit is preset for each task step.

4. 4. The program of claim 3, wherein playing the content of the work manual in the second playback mode includes pausing playback of the segmented content corresponding to a work step of the work manual for the limited time after starting playback of the segmented content corresponding to the work step of the work manual for each work step.

5. The plurality of work steps include at least a first work step and a second work step subsequent to the first work step, 4. The program of claim 3, wherein playing the content of the work manual in the second playback mode includes stopping playback of a first segmented content corresponding to the first work step after starting playback of the first segmented content corresponding to the first work step for a time limit corresponding to the first work step, and playing a second segmented content corresponding to the second work step after the time limit corresponding to the first work step has elapsed.

6. The program is determining whether or not the time limit is set for each work step; If the time limit is not set, playing the segmented content and not pausing the playing of the segmented content.

5. The program according to claim 3, further comprising:

7. The plurality of work steps include at least a first work step and a second work step subsequent to the first work step, The program is determining whether a time limit corresponding to the first work step is set; When a time limit corresponding to the first work step is not set, playing the first segmented content without stopping the playing of the first segmented content; After starting the playback of the first segmented content, determining whether a time limit corresponding to the second work step is set; 6. The program according to claim 3, further comprising:

8. The program is displaying the remaining time for pausing the playback of the content of the operation manual during the time limit; The program according to claim 2 , further causing the processor unit to execute the following steps:

9. The program according to claim 1 , wherein the content of the operation manual is configured so that skipping cannot be performed.

10. The program is automatically reading out text information corresponding to the content of the operation manual while the content of the operation manual is being played back; The program according to claim 1 , further comprising:

11. 2. The program according to claim 1, wherein the reproduction of the content of the operation manual in the second reproduction mode is automatically executed in response to completion of the reproduction of the content of the operation manual in the first reproduction mode.

12. The program is After completing the playback of the content of the operation manual in the first playback mode, a test is performed to confirm the understanding of the operation manual. and causing the processor unit to further execute 2. The program of claim 1, wherein the playback of the content of the operation manual in the second playback mode is performed automatically after the test is completed.

13. An apparatus for supporting human resource development, the apparatus comprising: a processor unit for controlling an operation of the apparatus; The processor unit includes: Identifying a work manual to be displayed, the work manual comprising content; playing the content of the operation manual in a first playback mode; after ending the reproduction of the content of the work manual in the first reproduction mode, reproducing the content of the work manual in a second reproduction mode different from the first reproduction mode, in which the reproduction of the content of the work manual is paused for at least a predetermined period in the second reproduction mode; The apparatus is configured to perform at least the following:

14. A program for supporting human resource development, the program being executed in an apparatus, The device includes a processor that controls an operation of the device; The program is Identifying a work manual to be displayed, the work manual comprising content; playing the content of the operation manual, wherein the playing of the content of the operation manual is automatically paused for at least a predetermined period of time; A program that causes the processor unit to execute at least the steps of:

15. 15. The program of claim 14, wherein there is a time limit during which the work of the work manual should be performed, and during the time limit, playback of the content of the work manual is paused.

16. The operation manual includes a plurality of operation steps, The content is divided to correspond to each work step; The program according to claim 15, wherein the time limit is preset for each task step.

17. 17. The program of claim 16, wherein playing the content of the work manual includes pausing playback of the segmented content corresponding to a work step of the work manual for the limited time after starting playback of the segmented content corresponding to the work step of the work manual for each work step.

18. The plurality of work steps include at least a first work step and a second work step subsequent to the first work step, 17. The program of claim 16, wherein playing the content of the work manual includes: after starting playback of a first segmented content corresponding to the first work step, stopping playback of the first segmented content for a time limit corresponding to the first work step, and playing a second segmented content corresponding to the second work step after the time limit corresponding to the first work step has elapsed.

19. The program is determining whether or not the time limit is set for each work step; If the time limit is not set, playing the segmented content and not pausing the playing of the segmented content. The program according to claim 16 or 17, further causing the processor unit to execute the following:

20. The plurality of work steps include at least a first work step and a second work step subsequent to the first work step, The program is determining whether a time limit corresponding to the first work step is set; When a time limit corresponding to the first work step is not set, playing the first segmented content without stopping the first segmented content; After completing the playback of the first segmented content, determining whether a time limit corresponding to the second work step is set; The program according to claim 16 or 18, further causing the processor unit to execute the following:

21. The program is displaying the remaining time for pausing the playback of the content of the operation manual during the time limit; The program according to claim 15 , further causing the processor unit to execute the following steps:

22. The program according to claim 14 , wherein the content of the operation manual is configured so that skipping cannot be performed.

23. The program is automatically reading out text information corresponding to the content of the operation manual while the content of the operation manual is being played back; The program according to claim 14 , further causing the processor unit to execute the following steps:

24. An apparatus for supporting human resource development, the apparatus comprising: a processor unit for controlling an operation of the apparatus; The processor unit includes: Identifying a work manual to be displayed, the work manual comprising content; playing the content of the operation manual, wherein the playing of the content of the operation manual is automatically paused for at least a predetermined period of time; The apparatus is configured to perform at least the following:

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