Information provision system

Abstract

To enhance consumer confidence in products and allow consumers to comfortably choose products.SOLUTION: An information provision system is provided, comprising: product provider information recording means 6 configured to record product provider information sent from a product provider terminal 2, information provider information recording means 7 configured to record information provider information sent from information provider terminals 3; consumer information recording means 8; model information generation means 9; information selection means 10; information output means 11; and point granting means 12.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information providing system, and more particularly to an information providing system that enables consumers to select products and services with peace of mind. [Background technology]

[0002] Traditionally, consumers have focused on the safety of products, especially food, and when selecting a product, they have come to be interested in the product itself and what its ingredients are.

[0003] Therefore, product providers provide their products by recording information about the products they offer, such as the ingredients and origin of the product's raw materials, and the date of manufacture, on labels affixed to the product's packaging or by recording it on an IC tag.

[0004] However, simply providing written or recorded information attached to products makes it easy to tamper with or falsify that information, and in fact, falsification and falsification of information has actually been done, resulting in low trust among consumers and making it difficult for them to select products with confidence.

[0005] Therefore, the inventors of the present invention have proposed a technology in which, rather than simply attaching written or recorded information to food, a sample of raw material powder made from the food's ingredients is attached to the food (see Patent Document 1). [Prior art documents] [Patent documents]

[0006] [Patent Document 1] JP 2009-5656 A Summary of the Invention [Problem to be solved by the invention]

[0007] The quality of various products, including food, and the quality of various services are strongly influenced by various factors in the process of providing the products or services to consumers.

[0008] Therefore, although food ingredient powder samples are a factor in obtaining information about the quality of food, they are only one factor, and the technology described in Patent Document 1, in which food is provided with ingredient powder samples attached, may not be sufficient to achieve the goal of allowing consumers to select products and services with confidence.

[0009] The present invention has been devised in consideration of the above points, and has as its object to provide an information provision system that enables consumers to select products and services with even greater peace of mind. [Means for solving the problem]

[0010] In order to achieve the above object, the information providing system of the present invention includes a product provider information recording means for recording information including information on a predetermined product and transmitted from a terminal of a product provider as product provider information, an information provider information recording means for recording information including information on the product provided by the product provider and information for understanding the quality of the product provided by the product provider and transmitted from a terminal of an information provider different from the product provider as information provider information, an information output means for outputting information for understanding the quality included in selected information provider information which is information provider information selected by the product provider among the information provider information recorded in the information provider information recording means, or identification information for accessing the information for understanding the quality included in the selected information provider information, and the information provider information output means outputs information for quality understanding, or outputs identification information enabling access to the information for quality understanding selected by the information selection means; a reference information generating means for generating reference information for the information for quality understanding based on the selection criteria information received from the information provider information for selecting the information for quality understanding, the selection criteria information being received; an information selecting means for selecting the information for quality understanding from among a plurality of pieces of information for quality understanding included in the selected information provider information, or from a plurality of pieces of information provider information that are the selected information provider information, based on the reference information generated by the reference information generating means; and a point assigning means for assigning points to the information provider whose information for quality understanding has been used by outputting information from the information output means, wherein the information output means outputs the information for quality understanding selected by the information selection means, or identification information enabling access to the information for quality understanding selected by the information selection means.

[0011] The information providing system of the present invention includes a product provider information recording means for recording information including information on a predetermined product and transmitted from a terminal of a product provider as product provider information, an information provider information recording means for recording information including information on the product provided by the product provider and information for understanding the quality of the product provided by the product provider and transmitted from a terminal of an information provider different from the product provider as information provider information, an information output means for outputting information for understanding the quality included in selected information provider information which is information provider information selected by the product provider from among the information provider information recorded in the information provider information recording means, or identification information for accessing the information for understanding the quality included in the selected information provider information, and The system comprises an information selection means for selecting information for quality understanding from among a plurality of pieces of information for quality understanding included in the information provider information, or from a plurality of pieces of information provider information that are the selected information provider information, based on reference information for selecting information for quality understanding, which is transmitted from a terminal of a consumer different from the product provider and the information provider, and a point assignment means for assigning points to the information provider whose information for quality understanding has been used by outputting information by the information output means, and the information output means outputs the information for quality understanding selected by the information selection means or identification information that can be used to access the information for quality understanding selected by the information selection means.

[0012] Here, by recording information on a specific product as the product provider information in the product provider information recording means, the specific product provided by the product provider can be specified.

[0013] Furthermore, by recording information on the product provided by the product provider as the information provider information in the information provider information recording means, it is possible to identify a specific product provided by the product provider from the perspective of the information provider.

[0014] Furthermore, by identifying a specific product based on information from both the product provider and the information provider, it is possible to prevent tampering or counterfeiting of information. In other words, by recording information that should be identical (information about a specific product) from both the party that provides it (the product provider) and the other party (the information provider), it is possible to prevent tampering or counterfeiting of information.

[0015] Furthermore, by recording information for understanding quality as the information provider information, the quality of the product provided by the product provider can be specified from the perspective of the information provider.

[0016] In addition, when information for understanding the quality of the product provided by the product provider is recorded in the product provider information recording means as the product provider information, the quality of the product provided by the product provider can be identified from the perspective of the product provider. Furthermore, by specifying the quality of a given product based on information from both the product provider and the information provider, it is possible to prevent tampering or counterfeiting of information. In other words, by recording information that should be the same (information for understanding product quality) from both the party that provides it (product provider) and the other party (information provider), it is possible to prevent information tampering, forgery, etc. And since it is possible to prevent information tampering, forgery, etc., the information provider information also plays a role in guaranteeing the quality of a given product provided by a product provider.

[0017] In addition, the information output means outputs information for understanding quality contained in the selected information provider information, or identification information that allows access to information for understanding quality, thereby allowing consumers to understand the quality of products from the product provider identified by the information provider.

[0018] Furthermore, the point allocating means can award points to the information provider whose information for quality understanding has been used, thereby increasing the information provider's incentive to have their information for quality understanding used.

[0019] Furthermore, since points are awarded to information provider information whose information for understanding quality has been used, in other words, selected information provider information, competition will arise among information providers who want their information to be used, which is expected to lead to an even higher quality of the information for understanding quality contained in the information provider information.

[0020] In addition, when the reference information generation means generates reference information (reference information for information for understanding the quality of products provided by product providers) based on selection criteria information, it is possible to obtain information to be referenced when selecting information for understanding quality from among "multiple pieces of information for understanding quality" or from "multiple pieces of information provider information."

[0021] The information selection means selects "information for understanding quality" based on reference information ("reference information generated by the reference information generation means" or "reference information transmitted from the consumer's terminal"), thereby enabling the consumer to select "information for understanding quality" based on the selection criteria information without having to select a specific "information for understanding quality." The information selection means may select one or more pieces of "information for understanding quality."

[0022] Here, when a consumer sends selection criteria information as the "criteria for information to be selected," the reference information generated based on the selection criteria information (criteria for information to be selected) can be regarded as "model information for understanding product quality (i.e., information for understanding the quality that the consumer wants to select)." Therefore, when selection criteria information is transmitted as the "criteria for information to be selected," "information for understanding quality" that has a high similarity to the reference information (model information) will be selected.

[0023] Similarly, when a consumer submits reference information as "reference information for the information they want to select," they will select "information for understanding quality" that has a high similarity to the reference information (model information).

[0024] On the other hand, when a consumer sends selection criteria information as a "criteria for information that the consumer does not want to select," the reference information generated based on the selection criteria information (criteria for information that the consumer does not want to select) can be regarded as "negative example information for understanding product quality (i.e., information for understanding quality that the consumer does not want to select)." Therefore, if selection criteria information is sent as the "criteria for information not to be selected," "information for understanding quality" that has low similarity to the reference information (bad example information) will be selected.

[0025] Similarly, when a consumer submits reference information as "reference information for information they do not want to select," they will select "information for understanding quality" that has a low similarity to the reference information (bad example information).

[0026] In addition, compared to sending "criteria for information you do not want to select" as selection criteria information, sending "criteria for information you want to select" as selection criteria information allows consumers to more directly identify the information they want to select, so in terms of fully reflecting the consumer's wishes, sending "criteria for information you want to select" as selection criteria information is preferable.

[0027] Similarly, in order to more directly specify the information that the consumer wants to select and fully reflect the consumer's wishes, it is preferable to transmit "reference information for the information to be selected" as the reference information.

[0028] In addition, by the information output means outputting "information for understanding quality selected by the information selection means" and "identification information for accessing the information for understanding quality selected by the information selection means", it is possible to provide the consumer with the information that the consumer desires (i.e., information that is in line with the consumer's selection intention).

[0029] The information providing system of the present invention includes a service provider information recording means for recording information including information of a predetermined service and transmitted from a terminal of a service provider as information provider information, an information provider information recording means for recording information including information of the service provided by the service provider and information for understanding the quality of the service provided by the service provider and transmitted from a terminal of an information provider different from the service provider as information provider information, an information output means for outputting information for understanding the quality included in selected information provider information which is information provider information selected by the service provider from among the information provider information recorded in the information provider information recording means, or identification information for accessing the information for understanding the quality included in the selected information provider information, and the information provider information output means for outputting information for quality understanding based on the information for quality understanding selected by the information output means, and a reference information generating means for generating reference information for the information for quality understanding based on the selection criteria information transmitted from the terminal for selecting the information for quality understanding; an information selecting means for selecting the information for quality understanding based on the reference information generated by the reference information generating means from among a plurality of pieces of information for quality understanding included in the selected information provider information or from a plurality of pieces of information provider information that are the selected information provider information; and a point assigning means for assigning points to the information provider whose information for quality understanding has been used by outputting information from the information output means, wherein the information output means outputs the information for quality understanding selected by the information selection means or identification information that allows access to the information for quality understanding selected by the information selection means.

[0030] The information providing system of the present invention includes a service provider information recording means for recording information including information of a predetermined service and transmitted from a terminal of a service provider as information provider information, an information provider information recording means for recording information including information of the service provided by the service provider and information for understanding the quality of the service provided by the service provider and transmitted from a terminal of an information provider different from the service provider as information provider information, and an information output means for outputting information for understanding the quality included in selected information provider information which is information provider information selected by the service provider among the information provider information recorded in the information provider information recording means, or identification information for accessing the information for understanding the quality included in the selected information provider information. the information provider information output means for outputting information for quality understanding based on a reference information transmitted from a terminal of a consumer different from the service provider and the information provider, the reference information being transmitted from a terminal of a consumer different from the service provider and the information provider, and an information selection means for selecting information for quality understanding from among a plurality of pieces of information for quality understanding included in the selected information provider information, or from a plurality of pieces of information provider information that are the selected information provider information, the reference information being transmitted from a terminal of a consumer different from the service provider and the information provider, and a point awarding means for awarding points to the information provider whose information for quality understanding has been used by outputting information from the information output means, wherein the information output means outputs the information for quality understanding selected by the information selection means, or identification information that allows access to the information for quality understanding selected by the information selection means.

[0031] Here, by recording information on a specific service as the service provider information in the service provider information recording means, it is possible to identify the specific service provided by the service provider.

[0032] Furthermore, by recording information on the services provided by the service provider in the information provider information recording means as the information provider information, it is possible to identify a specific service provided by the service provider from the perspective of the information provider.

[0033] Furthermore, by identifying a specific service based on information from both the service provider and the information provider, it is possible to prevent information tampering or forgery. In other words, by recording information that should be identical (information for a specified service) from both the party that provides it (the service provider) and the other party (the information provider), it is possible to prevent tampering or counterfeiting of information.

[0034] Furthermore, by recording information for understanding quality as the information provider information, the quality of the service provided by the service provider can be specified from the standpoint of the information provider.

[0035] In addition, when information for understanding the quality of the service provided by the service provider is recorded in the service provider information recording means as the service provider information, the quality of the service provided by the service provider can be identified from the perspective of the service provider. Furthermore, by specifying the quality of a given service based on information from both the service provider and the information provider, it is possible to prevent tampering or forgery of information. In other words, by recording information that should be the same (information for understanding the quality of a service) from both the provider (service provider) and the other party (information provider), it is possible to prevent information tampering, forgery, etc. Furthermore, since it is possible to prevent information tampering, forgery, etc., the information provider information also plays a role in guaranteeing the quality of a given service provided by a service provider.

[0036] In addition, the information output means outputs information for understanding quality contained in the selected information provider information, or identification information that allows access to information for understanding quality, thereby enabling consumers to grasp the quality of the service of the service provider specified by the information provider.

[0037] Furthermore, the point allocating means can award points to the information provider whose information for quality understanding has been used, thereby increasing the information provider's incentive to have their information for quality understanding used.

[0038] Furthermore, since points are awarded to information provider information whose information for understanding quality has been used, in other words, selected information provider information, competition will arise among information providers who want their information to be used, which is expected to lead to an even higher quality of the information for understanding quality contained in the information provider information.

[0039] In addition, when the reference information generation means generates reference information (reference information for information for understanding the quality of services provided by a service provider) based on selection criteria information, it is possible to obtain information to be referenced when selecting information for understanding quality from among "multiple pieces of information for understanding quality" or from "multiple pieces of information provider information."

[0040] The information selection means selects "information for understanding quality" based on reference information ("reference information generated by the reference information generation means" or "reference information transmitted from the consumer's terminal"), thereby enabling the consumer to select "information for understanding quality" based on the selection criteria information without having to select a specific "information for understanding quality." The information selection means may select one or more pieces of "information for understanding quality."

[0041] Here, when a consumer sends selection criteria information as the "criteria for information to be selected," the reference information generated based on the selection criteria information (criteria for information to be selected) can be regarded as "exemplary information for understanding service quality (i.e., information for understanding the quality that the consumer wants to select)." Therefore, when selection criteria information is transmitted as the "criteria for information to be selected," "information for understanding quality" that has a high similarity to the reference information (model information) will be selected.

[0042] Similarly, when a consumer submits reference information as "reference information for the information they want to select," they will select "information for understanding quality" that has a high similarity to the reference information (model information).

[0043] On the other hand, when a consumer sends selection criteria information as a "criteria for information that the consumer does not want to select," the reference information generated based on the selection criteria information (criteria for information that the consumer does not want to select) can be regarded as "negative example information for understanding service quality (i.e., information for understanding quality that the consumer does not want to select)." Therefore, if selection criteria information is sent as the "criteria for information not to be selected," "information for understanding quality" that has low similarity to the reference information (bad example information) will be selected.

[0044] Similarly, when a consumer submits reference information as "reference information for information they do not want to select," they will select "information for understanding quality" that has a low similarity to the reference information (bad example information).

[0045] In addition, compared to sending "criteria for information you do not want to select" as selection criteria information, sending "criteria for information you want to select" as selection criteria information allows consumers to more directly identify the information they want to select, so in terms of fully reflecting the consumer's wishes, sending "criteria for information you want to select" as selection criteria information is preferable.

[0046] Similarly, in order to more directly specify the information that the consumer wants to select and fully reflect the consumer's wishes, it is preferable to transmit "reference information for the information to be selected" as the reference information.

[0047] In addition, by the information output means outputting "information for understanding quality selected by the information selection means" and "identification information for accessing the information for understanding quality selected by the information selection means", it is possible to provide the consumer with the information that the consumer desires (i.e., information that is in line with the consumer's selection intention).

[0048] By the way, the "prescribed commodity" here includes food. Also, the "prescribed commodity" includes both primary and secondary products, and both tangible and intangible goods.

[0049] In addition, the term "specified services" here refers to various kinds of services provided to customers and efforts made for others, regardless of whether such services are provided for a fee or not.

[0050] In addition, the "identification information that can access information for understanding quality" here means, for example, an identifier such as a two-dimensional barcode or color code that can access a website containing "information for understanding quality" via a communication line.

[0051] Furthermore, "points" here refers to points that can be exchanged for prizes or merchandise, discounted, or used as part of the cost of future purchases, and includes both points that can be converted into cash and points that cannot be converted into cash. Effect of the Invention

[0052] The information providing system of the present invention allows consumers to select products and services with even greater peace of mind, thereby improving the reliability of products and services. [Brief description of the drawings]

[0053] [Figure 1] 1 is a schematic diagram for explaining a configuration example of a product information providing system according to the present invention; [Diagram 2] FIG. 2 is a schematic diagram showing an example of a method of using the product information providing system of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0054] Hereinafter, a mode for carrying out the present invention (hereinafter, referred to as an "embodiment") will be described.

[0055] FIG. 1 is a schematic diagram for explaining a product information providing system 1 which is an example of a configuration example of the information providing system of the present invention. The product information providing system 1 shown in Figure 1 is configured to be able to exchange various types of information with a product provider terminal 2 used by a product provider, information provider terminals 3 (3A, 3B, 3C, 3D, 3E, 3F) used by an information provider, and a generating AI 4 via the Internet 5.

[0056] The information providers who use the information provider terminal 3 include, but are not limited to, (1) persons who have received products from the product provider through a route other than the product provider, (2) customers (existing customers) who have received products from the product provider in the past, and (3) research companies and evaluation companies whose business is researching and evaluating various products. In addition, the information providers may be all persons who have received products through a route other than the product provider, all of the information providers are existing customers, all of the information providers are research companies or evaluation companies, or some of the information providers may be persons who have received products through a route other than the product provider and the other part are research companies or evaluation companies, and may be any combination of (1) to (3).

[0057] The product information providing system 1 also includes a product provider information recording means 6 for recording the product provider information transmitted from the product provider terminal 2.

[0058] Furthermore, the product provider information recording means 6 is configured to be capable of recording at least information 6a on the contents of the products that the product provider provides to the customer, information (text information) 6b on the quality of such products, and output target information 6c for identifying the information provider information to be output.

[0059] In this embodiment, three pieces of information (6b-1, 6b-2, 6b-3) are recorded as the "product quality information 6b."

[0060] Furthermore, in this embodiment, "information on product quality 7Ec" described later is recorded as "output target information 6c." That is, an example will be described in which the product provider selects "information on product quality 7Ec (7Ec-1, 7Ec-2, 7Ec-3)" as the selected information provider information.

[0061] In addition, the same numbers following the hyphen (-) indicate that the information corresponds. For example, "6b-1" corresponds to "7Ac-1, 7Bc-1, 7Cc-1, 7Dc-1, 7Ec-1, 7Fc-1" described below.

[0062] Here, product quality information 6b and output target information 6c are recorded in association with product content information 6a. Note that when multiple pieces of product content information are recorded (i.e., when product content information other than product content information 6a is also recorded in addition to product content information 6a), product quality information and output target information corresponding to each piece of product content information are recorded.

[0063] In addition, the product information provision system 1 has an information provider information recording means 7A for recording information provider information A transmitted from the information provider terminal 3A used by the information provider, an information provider information recording means 7B for recording information provider information B transmitted from the information provider terminal 3B used by the information provider, an information provider information recording means 7C for recording information provider information C transmitted from the information provider terminal 3C used by the information provider, an information provider information recording means 7D for recording information provider information D transmitted from the information provider terminal 3D used by the information provider, an information provider information recording means 7E for recording information provider information E transmitted from the information provider terminal 3E used by the information provider, and an information provider information recording means 7F for recording information provider information F transmitted from the information provider terminal 3F used by the information provider.

[0064] In addition, the information provider information recording means 7A is configured to be capable of recording at least information 7Aa of the information provider using the information provider terminal 3A, information 7Ab of the contents of the product provided by the product provider, information (text information) 7Ac of the quality of the product provided by the product provider, information 7Ad of the redemption rate when the product quality information 7Ac is used, and information 7Ae of the points held. In this embodiment, three pieces of information (7Ac-1, 7Ac-2, 7Ac-3) are recorded in the "product quality information 7Ac" in correspondence with the "product quality information 6b."

[0065] Here, "product content information 7Ab" is information about a product provided by a product provider other than the product provider using the product provider terminal 2 (hereinafter referred to as a "product from a different route"), which is the same as the product provided by the product provider using the product provider terminal 2.

[0066] Also, linked to the information provider information 7Aa, product content information 7Ab, product quality information 7Ac, return rate information 7Ad, and point information 7Ae are recorded. Also, linked to the product content information 7Ab, product quality information 7Ac and return rate information 7Ad are recorded. Note that when multiple pieces of product content information are recorded (i.e., when product content information other than product content information 7Ab is also recorded in addition to product content information 7Ab), product quality information and return rate information corresponding to each piece of product content information are recorded.

[0067] Similarly, the information provider information recording means 7B is configured to record at least information 7Ba of an information provider using the information provider terminal 3B, information 7Bb of the contents of the product provided by the product provider, information (text information) 7Bc of the quality of the product provided by the product provider, information 7Bd of the redemption rate when the product quality information 7Bc is used, and information 7Be of held points. In this embodiment, the "product quality information 7Bc" records three pieces of information (7Bc-1, 7Bc-2, 7Bc-3) corresponding to the "product quality information 6b."

[0068] Here, "product content information 7Bb" is information about a product provided by a product provider other than the product provider using the product provider terminal 2 (hereinafter referred to as a "product from a different route"), which is the same as the product provided by the product provider using the product provider terminal 2.

[0069] Additionally, linked to the information provider information 7Ba, product content information 7Bb, product quality information 7Bc, return rate information 7Bd, and point information 7Be are recorded. Additionally, linked to the product content information 7Bb, product quality information 7Bc and return rate information 7Bd are recorded. Note that when multiple pieces of product content information are recorded (i.e., when product content information other than product content information 7Bb is also recorded in addition to product content information 7Bb), product quality information and return rate information corresponding to each piece of product content information are recorded.

[0070] Similarly, the information provider information recording means 7C is configured to record at least information 7Ca of the information provider using the information provider terminal 3C, information 7Cb of the content of the product provided by the product provider, information (text information) 7Cc of the quality of the product provided by the product provider, information 7Cd of the redemption rate when the product quality information 7Cc is used, and information 7Ce of the points held. In this embodiment, the "product quality information 7Cc" records three pieces of information (7Cc-1, 7Cc-2, 7Cc-3) corresponding to the "product quality information 6b."

[0071] Here, "product content information 7Cb" is information about a product provided by a product provider other than the product provider using the product provider terminal 2 (hereinafter referred to as a "product from a different route"), which is the same as the product provided by the product provider using the product provider terminal 2.

[0072] Additionally, linked to information provider information 7Ca, product content information 7Cb, product quality information 7Cc, return rate information 7Cd, and point information 7Ce are recorded. Additionally, linked to product content information 7Cb, product quality information 7Cc and return rate information 7Cd are recorded. Note that when multiple pieces of product content information are recorded (i.e., when product content information other than product content information 7Cb is also recorded in addition to product content information 7Cb), product quality information and return rate information corresponding to each piece of product content information are recorded.

[0073] Similarly, the information provider information recording means 7D is configured to record at least information 7Da of the information provider using the information provider terminal 3D, information 7Db of the content of the product provided by the product provider, information (text information) 7Dc of the quality of the product provided by the product provider, information 7Dd of the redemption rate when the product quality information 7Dc is used, and information 7De of held points. In this embodiment, the "product quality information 7Dc" records three pieces of information (7Dc-1, 7Dc-2, 7Dc-3) corresponding to the "product quality information 6b."

[0074] Here, the "product content information 7Db" is information about a product provided by a product provider other than the product provider using the product provider terminal 2 (hereinafter referred to as a "product from a different route"), which is the same as the product provided by the product provider using the product provider terminal 2.

[0075] Additionally, linked to information provider information 7Da, product content information 7Db, product quality information 7Dc, return rate information 7Dd, and point information 7De are recorded. Additionally, linked to product content information 7Db, product quality information 7Dc and return rate information 7Dd are recorded. Note that when multiple pieces of product content information are recorded (i.e., when product content information other than product content information 7Db is also recorded in addition to product content information 7Db), product quality information and return rate information corresponding to each piece of product content information are recorded.

[0076] Similarly, the information provider information recording means 7E is configured to record at least information 7Ea of the information provider using the information provider terminal 3E, information 7Eb of the contents of the products provided by the product provider, information (text information) 7Ec of the quality of the products provided by the product provider, information 7Ed of the redemption rate when the product quality information 7Ec is used, and information 7Ee of the points held. In this embodiment, the "product quality information 7Ec" records three pieces of information (7Ec-1, 7Ec-2, 7Ec-3) corresponding to the "product quality information 6b."

[0077] Here, "product content information 7Eb" is information about a product provided by a product provider other than the product provider using the product provider terminal 2 (hereinafter referred to as a "product from a different route"), which is the same product as the product provided by the product provider using the product provider terminal 2.

[0078] Also, linked to the information provider information 7Ea, product content information 7Eb, product quality information 7Ec, return rate information 7Ed, and point information 7Ee are recorded. Also, linked to the product content information 7Eb, product quality information 7Ec and return rate information 7Ed are recorded. Note that when multiple pieces of product content information are recorded (i.e., when product content information other than product content information 7Eb is also recorded in addition to product content information 7Eb), product quality information and return rate information corresponding to each piece of product content information are recorded.

[0079] Similarly, the information provider information recording means 7F is configured to record at least information 7Fa of an information provider using the information provider terminal 3F, information 7Fb of the contents of the product provided by the product provider, information (text information) 7Fc of the quality of the product provided by the product provider, information 7Fd of the redemption rate when the product quality information 7Fc is used, and information 7Fe of held points. In this embodiment, the "product quality information 7Fc" records three pieces of information (7Fc-1, 7Fc-2, 7Fc-3) corresponding to the "product quality information 6b."

[0080] Here, "product content information 7Fb" is information about a product provided by a product provider other than the product provider using the product provider terminal 2 (hereinafter referred to as a "product from a different route"), which is the same product as the product provided by the product provider using the product provider terminal 2.

[0081] Additionally, linked to the information provider information 7Fa, product content information 7Fb, product quality information 7Fc, return rate information 7Fd, and point information 7Fe are recorded. Additionally, linked to the product content information 7Fb, product quality information 7Fc and return rate information 7Fd are recorded. Note that when multiple pieces of product content information are recorded (i.e., when product content information other than product content information 7Fb is also recorded in addition to product content information 7Fb), product quality information and return rate information corresponding to each piece of product content information are recorded.

[0082] In addition, the product information providing system 1 has a consumer information recording means 8 that records "selection criteria information for selecting product quality information (hereinafter simply referred to as "selection criteria information")" sent from a terminal (not shown) of a consumer who is a new customer (prospective customer). In this embodiment, the consumer information recording means 8 records, as the selection criteria information, "criteria for information on the quality of the product that the consumer wants to select."

[0083] The product information providing system 1 also includes model information generating means (an example of a reference information generating means) 9 that generates model information for quality understanding (hereinafter simply referred to as "model information").

[0084] Here, when the selection criteria information is recorded in the consumer information recording means 8, the model information generating means 9 generates model information by inputting the "selection criteria information" to a general-purpose generative AI (generation AI) 4 and obtaining an output result from the generation AI 4. Note that when new model information is generated, it is registered in place of (overwrites) the previous model information.

[0085] For example, the selection criteria information may include (1) Explanations are given in simple terms, without using technical terms. (2) Explanations are given using concrete data (3) It includes testimonials about the product. (4) It does not contain any expressions that may offend others. If the above information is recorded, the contents of (1) to (4) are input to generation AI 4 to generate model information.

[0086] The product information providing system 1 also has information selecting means 10 for selecting "product quality information" to be output from the selected information provider information 7Ec (7Ec-1, 7Ec-2, 7Ec-3) based on the model information.

[0087] Here, when the selection criterion information is recorded, the information selection means 10 selects, as an output target, the information having the highest similarity to the "model information" from the selected information provider information 7Ec.

[0088] That is, when the "selection criterion information" is recorded, the model information generating means 9 generates model information, and then the information selecting means 10 selects the information having the highest similarity to the model information as the output target.

[0089] The product information providing system 1 also includes an information output means 11 that outputs the information selected by the information selection means 10 when a consumer who is a new customer (prospective customer) requests information.

[0090] Furthermore, the product information providing system 1 includes a point giving means 12 that gives points to the information provider when the information output means 11 outputs information. Specifically, when "information 7Ec on product quality" is output, points are added to the point information 7Ee held in the information provider information recording means 7E according to the return rate information 7Ed.

[0091] FIG. 2 is a schematic diagram showing an example of a method of using the product information providing system of the present invention. In the following, it is assumed that the information providers 30 (30A, 30B, 30C, 30D, 30E, 30F) have received products from a different route in the past, and that a new customer 40, who is a consumer, is collecting information when considering whether or not to receive a product from the product provider 20.

[0092] [1. Recording of various information] In one example of a method of using the product information providing system of the present invention, in order for a new customer 40 to obtain information, various pieces of information need to be recorded in the product information providing system 1. For this purpose, the recording of various pieces of information in the product information providing system 1 will be described.

[0093] First, the product provider 20 records the contents of the product 200 that he / she provides (information 6a on the product contents) in the product provider information recording means 6 using the product provider terminal 2. In addition, the product provider 20 records the contents of the quality of the product 200 that he / she provides (information 6b-1, 6b-2, 6b-3 on the product quality) in the product provider information recording means 6 using the product provider terminal 2. These recording steps are indicated by the reference symbol (1) in FIG.

[0094] Next, the information provider 30A records information identifying himself (information provider information 7Aa) in the information provider information recording means 7A using the information provider terminal 3A. In addition, the contents of products in another route (information on product contents 7Ab) and the contents of product quality in another route (information on product quality 7Ac-1, 7Ac-2, 7Ac-3) are linked to the information provider information 7Aa and recorded in the information provider information recording means 7A using the information provider terminal 3A.

[0095] Also, by linking the information 7Aa of the information provider with the information 7Ad of the return rate when the information 7Ac of the product quality is used, the information provider terminal 3A is used to record the information 7Ad in the information provider information recording means 7A. These recording steps are indicated by the reference symbol (2) in FIG.

[0096] When the information provider 30A records the various pieces of information, a message to that effect is transmitted to the product provider 20 (step indicated by reference symbol (3) in FIG. 2).

[0097] Here, the explanation is given as an example of a case where information provider 30A records information provider information 7Aa, product content information 7Ab, product quality information 7Ac, and rebate rate information 7Ad, but information provider 30B, information provider 30C, information provider 30D, information provider 30E, and information provider 30F also record in a similar manner. It should be noted that the information providers 30A to 30F do not record at the same time, but sequentially.

[0098] Next, since the message to that effect has been sent in step (3) above, the product provider 20 accesses the product information providing system 1, checks the recorded information provider information (A to F), and then selects one of the information provider information (for example, compares the quality of the "product quality information" to select information provider information, compares the "rebate rate" to select information provider information, etc.), and records the output target information 6c using the product provider terminal 2 (step indicated by symbol (4) in Figure 2). Here, "information 7E on product quality" is recorded as the output target information 6c.

[0099] After the various information is recorded as described above, it becomes possible to provide the new customer 40 with various information.

[0100] Note that, here, we have only explained the case where the information provider 30 records various information about the product 200 provided by the product provider 20. However, the information recorded in the product information providing system 1 is not only information relating to the "product 200 provided by the product provider 20", but also information relating to "products other than the product 200 provided by the product provider 20" and "products provided by product providers other than the product provider 20." That is, in this embodiment, an example will be described in which a new customer 40 obtains information related to the product 200 provided by the product provider 20 (described later), but the product information providing system 1 can also provide information related to "products other than the product 200 provided by the product provider 20" or "products provided by product providers other than the product provider 20."

[0101] [2. Provision of various information] A new customer 40 who wishes to receive various information related to a product 200 provided by a product provider 20 accesses the product information providing system 1 via the Internet 5 using a new customer terminal (not shown) (step indicated by the symbol (5) in FIG. 2).

[0102] When the new customer 40 accesses the product information providing system 1, a list of product providers who can provide information is displayed on the new customer terminal, and the new customer 40 selects "product provider 20" from the displayed list. Furthermore, when "product provider 20" is selected, a list of products provided by the product provider 20 is displayed, and the new customer 40 selects "product 200" from the displayed list.

[0103] Then, after selecting "the product 200 of the product provider 20" from the new customer terminal, the new customer transmits "selection criteria information" to the product information providing system 1 from the new customer terminal.

[0104] When the "selection criteria information" transmitted to the product information providing system 1 is recorded in the consumer information recording means 8, the model information generating means 9 generates model information, and the information selecting means 10 selects the information to be output (for example, "product quality information 7Ec-1").

[0105] Next, when the information selection means 10 selects the output target, the information output means 11 outputs information corresponding to the output target "product quality information 7Ec-1" from among the "product content information 6a (information corresponding to product 200 is product content information 6a)" recorded in the product provider information recording means 6 and the "product quality information 6b" linked to the "product content information 6a" (the information is displayed on the new customer terminal). That is, "information on product quality 6b-1" corresponding to "information on product quality 7Ec-1" is output.

[0106] Additionally, the information output means 11 outputs the information selected by the information selection means 10 (the information is displayed on the new customer terminal). Specifically, when the information selection means 10 selects "product quality information 7Ec-1" as the output target, it outputs "product quality information 7Ec-1" and "product content information 7Eb" linked to "product quality information 7Ec-1".

[0107] Thereafter, when the new customer 40 receives the product 200 from the product provider 20 (when purchasing the product 200 from the product provider 20), the product provider 20 provides the product 200 to the new customer 40.

[0108] When the information output means 11 outputs the information, a message to that effect is sent to the information provider (the step indicated by reference symbol (6) in FIG. 2 in the case where the message is sent to the information provider 7E).

[0109] [3. Points Awarding] When the information output means 11 outputs information, the point granting means 12 grants points to the registrant of the information output by the information output means 11. Specifically, for example, when the information output means 11 outputs "information 7Ec-1 on product quality", points equivalent to the price obtained by multiplying the "price of the product 200 of the product provider 20" by the return rate information 7Ed are granted, and the held point information 7Ee is updated.

[0110] [effect] In the above-described product information providing system of the present invention, the quality of the product 200 of the product provider 20 can be grasped by the "product quality information 7Ec-1". Furthermore, by checking the "Product Quality Information 7Ec-1" before receiving the product 200, the new customer 40 can understand the quality of the product 200, thereby obtaining information to decide whether or not to receive the product 200 from the product provider 20 (whether or not to purchase the product 200).

[0111] In addition, both "product quality information 6b-1" and "product quality information 7Ec-1" are output, and "product 200 quality information" is identified based on information from both the party providing the product (product provider 20) and others (information provider 30E), thereby preventing tampering or counterfeiting of information.

[0112] Similarly, by outputting both "product content information 6a" and "product content information 7Eb," and identifying "product 200" based on information from both the party providing the product (product provider 20) and others (information provider 30E), it is possible to prevent tampering or counterfeiting of information.

[0113] In addition, since points are awarded to information providers, this increases the incentive for them to register their information, which is expected to lead to the enrichment of information provider information (enhancing quantity and quality), and as a result, the quality of product 200 can be better understood.

[0114] Furthermore, since the information providers themselves can register "product quality information 7Ac-7Fc" and "rebate rate information 7Ae-7Fe" and points are awarded only for the information provider information selected by the product provider 20, it is expected that the quality of the information provider information will be improved, which will also allow for a better understanding of the "quality of product 200."

[0115] Furthermore, since the new customer 40 simply sends the "selection criteria information" and the information selection means 10 selects the "product quality information" that is most similar to the "product quality information that the new customer 40 wants to select," there is no need for the new customer to select specific information from the selected information provider information, "product quality information 7Ec-1, 7Ec-2, 7Ec-3." Furthermore, since the information selection means 10 can select the most suitable (i.e., product quality information that is in line with the new customer's selection intent) "product quality information," even if the new customer 40 does not have sufficient knowledge about the "product contents" or "product quality" (in other words, if it is difficult for the new customer 40 to make a selection based on his / her knowledge alone), it is possible to output information that is in line with the selection criteria information (the criteria for the "product quality information" that the new customer 40 wants to select).

[0116] [Variation 1] In this embodiment, the case where "product quality information 7Ec-1" is output is described as an example, but since it is sufficient for new customer 40 to be able to confirm "product quality information 7Ec-1", it is also possible to output identification information (an identifier such as a two-dimensional barcode or color code) that allows access to "product quality information 7Ec-1". In this case, the new customer will use the identification information to access a website or the like on which the "product quality information 7Ec-1" is posted on their terminal and confirm the "product quality information 7Ec-1." In addition, when accessing "product quality information 7Ec-1" through identification information as in variant example 1, taking into consideration the expectation of new customers that the same information will be posted on the website they access, even if the "product quality information 7Ec-1" in the information provider information recording means 7E is changed, the "product quality information 7Ec-1" before the change may be posted on the website accessed using the identification information output before the change.

[0117] [Variation 2] In addition, in this embodiment, an example is given of an output target recorded in output target information 6c (for example, "product quality information 7Ec") having multiple "product quality information (7Ec-1, 7Ec-2, 7Ec-3)," and an output target is selected from among the multiple "product quality information (7Ec-1, 7Ec-2, 7Ec-3)" based on reference information (for example, selecting "product quality information 7Ec-1"). However, it is sufficient to be able to output the information desired by a new customer who is a consumer, and a configuration may be adopted in which multiple output targets each having a single "product quality information" (e.g., "product quality information 7Ec", "product quality information 7Fc") are recorded in output target information 6c, and an output target is selected from among these multiple output targets (e.g., "product quality information 7Ec", "product quality information 7Fc") based on reference information (e.g., selecting "product quality information 7Ec"). Furthermore, a configuration may be adopted in which multiple output targets having multiple "product quality information" (e.g., "product quality information (7Ec-1, 7Ec-2, 7Ec-3)" and "product quality information (7Fc-1, 7Fc-2, 7Fc-3)") are recorded in output target information 6c, and an output target is selected from among these multiple output targets based on reference information (e.g., "product quality information 7Ec-1" is selected).

[0118] [Variation 3] In addition, in this embodiment, the case where "standards of information on the quality of products that consumers want to select" are recorded as the selection criteria information is described as an example, but "standards of information on the quality of products that consumers do not want to select" may also be recorded as the selection criteria information. In this case, the information selection means 10 selects, as the output target, information that is the least similar to information generated based on the selection criteria information (bad example information).

[0119] [Variation 4] In addition, in this embodiment, the example is explained using a case where "selection criteria information" is sent from the new customer terminal and the model information generation means 9 generates model information, but the "model information" may also be sent from the new customer terminal. In this case, the information selection means 10 selects information to be output based on the "model information" transmitted from the new customer terminal.

[0120] [Variation 5] In addition, in the present embodiment, the "information on product quality 6b" and the "information on product quality 7Ac to 7Fc" are described as text information, but it is sufficient if the quality of the product can be specified, and the information does not necessarily have to be text information. For example, the "information on product quality 6b" and the "information on product quality 7Ad to 7Ed" may include image information (image information only, or text information and image information).

[0121] [Variation 6] In addition, in this embodiment, the explanation is given using an example in which a product provider provides a product, in other words, the explanation is given using an example in which the subject of the transaction is a product, but this is not limited to this, and the explanation may also be given using an example in which a service provider provides a service. [Explanation of symbols]

[0122] 1 Product information system 2. Product provider terminal 3. Information provider terminal 4 Generation AI 5. Internet 6. Product provider information recording means 7. Means of recording information provided by informants 8 Consumer information recording means 9 Model information generation means 10 Information Selection Methods 11 Information output means 12 Points Awarding Method 20 Product provider 30 Information provider 40 New Customers 200 items

Claims

1. a product provider information recording means for recording information including information on a predetermined product and transmitted from a product provider's terminal as product provider information; an information provider information recording means for recording information including information on the product provided by the product provider and information for understanding the quality of the product provided by the product provider, the information being transmitted from a terminal of an information provider different from the product provider, as information provider information; an information output means for outputting the information for quality understanding included in selected information provider information, which is information provider information selected by the product provider from the information provider information recorded in the information provider information recording means, or identification information enabling access to the information for quality understanding included in the selected information provider information; a reference information generating means for generating reference information for the information for quality understanding based on selection criteria information for selecting information for quality understanding, the selection criteria information being transmitted from a terminal of a consumer different from the product provider and the information provider; an information selection means for selecting information for quality understanding from among a plurality of pieces of information for quality understanding included in the selected information provider information or from among a plurality of pieces of information provider information which are the selected information provider information, based on the reference information generated by the reference information generation means; a point giving means for giving points to the information provider whose information for quality understanding has been used by outputting information from the information output means, The information output means outputs the information for quality understanding selected by the information selection means or identification information that allows access to the information for quality understanding selected by the information selection means. Information provision system.

2. a product provider information recording means for recording information including information on a predetermined product and transmitted from a product provider's terminal as product provider information; an information provider information recording means for recording information including information on the product provided by the product provider and information for understanding the quality of the product provided by the product provider, the information being transmitted from a terminal of an information provider different from the product provider, as information provider information; an information output means for outputting the information for quality understanding included in selected information provider information, which is information provider information selected by the product provider from the information provider information recorded in the information provider information recording means, or identification information enabling access to the information for quality understanding included in the selected information provider information; an information selection means for selecting the information for quality understanding from among the plurality of pieces of information for quality understanding included in the selected information provider information, or from among the plurality of pieces of information provider information that are the selected information provider information, based on reference information for selecting the information for quality understanding, the reference information being transmitted from a terminal of a consumer different from the product provider and the information provider; a point giving means for giving points to the information provider whose information for quality understanding has been used by outputting information from the information output means, The information output means outputs the information for quality understanding selected by the information selection means or identification information that allows access to the information for quality understanding selected by the information selection means. Information provision system.

3. The information selection means selects information for quality understanding having a high similarity to the reference information from among a plurality of pieces of information for quality understanding included in the selected information provider information or from among a plurality of pieces of information provider information that are the selected information provider information.

3. The information providing system according to claim 1 or 2.

4. a specific information recording means for recording the specific information transmitted from the terminal of the product provider, the specific information being for identifying the selected information provider information among the plurality of pieces of information provider information recorded in the information provider information recording means; The information selection means selects the information for quality understanding from selected information provider information specified based on the specific information recorded in the specific information recording means.

3. The information providing system according to claim 1 or 2.

5. a service provider information recording means for recording information including information on a predetermined service and transmitted from a terminal of the service provider as service provider information; an information provider information recording means for recording information including information on the service provided by the service provider and information for understanding the quality of the service provided by the service provider, the information being transmitted from a terminal of an information provider different from the service provider, as information provider information; an information output means for outputting the information for quality understanding included in selected information provider information, which is information provider information selected by the service provider from the information provider information recorded in the information provider information recording means, or identification information enabling access to the information for quality understanding included in the selected information provider information; a reference information generating means for generating reference information for the information for quality understanding based on selection criteria information for selecting information for quality understanding, the selection criteria information being transmitted from a terminal of a consumer different from the service provider and the information provider; an information selection means for selecting information for quality understanding from among a plurality of pieces of information for quality understanding included in the selected information provider information or from among a plurality of pieces of information provider information which are the selected information provider information, based on the reference information generated by the reference information generation means; a point giving means for giving points to the information provider whose information for quality understanding has been used by outputting information from the information output means, The information output means outputs the information for quality understanding selected by the information selection means or identification information that allows access to the information for quality understanding selected by the information selection means. Information provision system.

6. a service provider information recording means for recording information including information on a predetermined service and transmitted from a terminal of the service provider as service provider information; an information provider information recording means for recording information including information on the service provided by the service provider and information for understanding the quality of the service provided by the service provider, the information being transmitted from a terminal of an information provider different from the service provider, as information provider information; an information output means for outputting the information for quality understanding included in selected information provider information, which is information provider information selected by the service provider from the information provider information recorded in the information provider information recording means, or identification information enabling access to the information for quality understanding included in the selected information provider information; an information selection means for selecting information for quality understanding from among a plurality of pieces of information for quality understanding included in the selected information provider information or from among a plurality of pieces of information provider information which are the selected information provider information, based on reference information for selecting information for quality understanding, the reference information being transmitted from a terminal of a consumer different from the service provider and the information provider; a point giving means for giving points to the information provider whose information for quality understanding has been used by outputting information from the information output means, The information output means outputs the information for quality understanding selected by the information selection means or identification information that allows access to the information for quality understanding selected by the information selection means. Information provision system.

7. The information selection means selects information for quality understanding having a high similarity to the reference information from among a plurality of pieces of information for quality understanding included in the selected information provider information or from among a plurality of pieces of information provider information that are the selected information provider information.

7. The information providing system according to claim 5 or 6.

8. a specific information recording means for recording the specific information transmitted from the terminal of the service provider, the specific information being for identifying the selected information provider information among the plurality of pieces of information provider information recorded in the information provider information recording means; The information selection means selects the information for quality understanding from selected information provider information specified based on the specific information recorded in the specific information recording means.

7. The information providing system according to claim 5 or 6.

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