Work support system

Abstract

To ensure that workers are able to interrupt and resume work appropriately.SOLUTION: A work support system for supporting workers performing work, comprises: a display unit for displaying a work procedure for the work; an input unit for inputting a progress of the work in accordance with the work procedure; and a control unit for executing data processing for recording the progress of the work based on the input from the input unit. The control unit executes, if an interruption operation for interrupting the work is input via the input unit, the data processing for recording the progress of the work before the interruption and executes the interruption processing for displaying on the display unit that the work has been interrupted, and resumes, if a resume operation for resuming the work is input via the input unit, the data processing for recording the progress of the work.SELECTED DRAWING: Figure 3

Description

Technical Field

[0001] The present disclosure relates to a work support system.

Background Art

[0002] Conventionally, in a wearable terminal worn on a worker's head, a system is known that enables the worker to easily refer to data effective for performing work (see, for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] By the way, when the worker resumes work after interrupting the work, it may become unclear up to which process the work has progressed, and the progress of the work may become unknown.

[0005] Therefore, an object of the present disclosure is to provide a work support system that can appropriately interrupt and resume work by a worker.

Means for Solving the Problems

[0006] The work support system of the present disclosure is a work support system that supports the work of a worker, and includes a display unit that displays the work procedure of the work, an input unit that inputs the progress of the work along the work procedure, and a control unit that executes data processing for recording the progress of the work based on the input of the input unit. When an interruption operation for interrupting the work is input via the input unit, the control unit executes data processing for recording the progress of the work before the interruption, and executes an interruption process for causing the display unit to display that the work has been interrupted. When a resume operation for resuming the work is input via the input unit, the control unit resumes the data processing for recording the progress of the work.

Effects of the Invention

[0007] According to the present disclosure, it is possible to appropriately interrupt and resume the work of a worker.

Brief Description of the Drawings

[0008]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Modes for Carrying Out the Invention

[0009] Hereinafter, embodiments according to the present disclosure will be described in detail with reference to the drawings. Note that the present disclosure is not limited by these embodiments. Also, the components in the following embodiments include those that can be replaced and are easy for those skilled in the art, or those that are substantially the same. Furthermore, the components described below can be combined as appropriate, and when there are multiple embodiments, it is also possible to combine each embodiment.

[0010] [This Embodiment] The work support system 10 according to this embodiment is a system that supports workers who perform maintenance work on an aircraft. The work support system 10 provides information related to maintenance work to the workers and is used for recording the work content at the work location. Note that the work support system 10 may also be used as a system for conducting education and training on maintenance work in addition to actual work. With reference to FIG. 1, the work support system 10 will be described.

[0011] (Work Support System) FIG. 1 is a diagram of the work support system according to this embodiment. As shown in FIG. 1, the work support system 10 includes a control unit 31, a storage unit 32, a display unit 33, and an input unit 34. The work support system 10 may be a wearable terminal, or may be a portable terminal or a stationary terminal, and is not particularly limited. Also, a worker terminal 39 is connected to the work support system 10 via a communication network 37. Although not shown in the figure, the worker terminal 39 has a display unit and an input unit, similar to the work support system 10, and is capable of inputting information for recording work.

[0012] The control unit 31 includes, for example, an integrated circuit such as a CPU (Central Processing Unit). The control unit 31 executes data processing related to the support of maintenance work. The storage unit 32 is an arbitrary storage device such as a semiconductor storage device and a magnetic storage device. Information generated by various data processes and the like is stored in this storage unit 32. The display unit 33 is a display device such as a liquid crystal display, for example. The input unit 34 is an input device such as a keyboard and a mouse, for example.

[0013] The work support system 10 presents information on planned maintenance work to the operator via the display unit 33. Further, when information on the work record of the maintenance work is input by the operator, the work support system 10 generates information on the progress of the maintenance work and information on the results of the maintenance work. Then, the work support system 10 outputs the generated information on the results of the maintenance work to a work record database (not shown).

[0014] Next, with reference to FIG. 2, an outline of the functions of the work support system 10 will be described. FIG. 2 is an explanatory diagram functionally showing the work support system according to the present embodiment. As shown in FIG. 2, the work support system 10 acquires work request data (\"request\" in FIG. 2), which is data on maintenance work to be performed. The work request data is information for supporting maintenance work and is resource information in which the work procedure of the maintenance work, the location required for the maintenance work, the equipment required for the maintenance work, the parts required for the maintenance work, the personnel for the maintenance work, and the work time required for the maintenance work are associated.

[0015] When the work support system 10 acquires the work request data, it supports the maintenance work based on the work request data. The work support system 10 presents the work procedure of the maintenance work to the operator via the display unit 33. Further, the work support system 10 generates work record data based on the information input by the operator and outputs the generated work record data to the work record database.

[0016] In addition, during the maintenance work, the work support system 10 executes an interruption process to interrupt the work, and during the interruption of the maintenance work, it executes a resumption process to resume the work.

[0017] Next, with reference to FIGS. 3 to 5, the interruption process of the work of the work support system 10 will be described. FIGS. 3 and 4 are flowcharts of an example related to the work support system according to the present embodiment. FIG. 5 is a diagram of a screen displayed on the display unit of the work support system.

[0018] As shown in FIG. 3, during the maintenance work, the control unit 31 of the work support system 10 receives an interruption operation to interrupt the maintenance work via the input unit 34 (step S1). In step S1, when the operator performs an operation to interrupt the work on the input unit 34, the control unit 31 starts the interruption process. When step S1 is executed, the control unit 31 performs re-registration as the maintenance work to be resumed (step S2). In step S2, re-registration is executed to the work management system that manages the progress of the maintenance work or the storage unit 32. Subsequently, the control unit 31 records the work record data of the maintenance work up to before the interruption in the work record database (step S3), and ends the interruption process.

[0019] Note that after the interruption of the maintenance work, when a resumption operation to resume the maintenance work is input via the input unit 34, the control unit 31 executes a resumption process to resume the recording of the work record data of the maintenance work.

[0020] In addition, in the interruption process shown in FIG. 3, the control unit 31 executes the display process shown in FIG. 5. The display process shown in FIG. 5 is a display process that displays on the display unit 33 that the work has been interrupted. Specifically, the control unit 31 displays a screen 51 related to the maintenance work on the display unit 33 during the maintenance work. This screen 51 displays a main item 52 indicating a work unit and a sub-item 53 indicating a maintenance work process associated with the main item 52. The main item 52 is an item of the maintenance work that needs to be performed. When the main item 52 is selected, the control unit 31 executes support for the maintenance work by expanding the sub-item 53 corresponding to the main item 52 according to the work procedure. The sub-item 53 is an item corresponding to each process of the work procedure. The sub-item 53 is expanded when the main item 52 is selected, and is stored when the interruption process is executed.

[0021] At the start of a maintenance operation, the control unit 31 displays a main item 52 as shown in the upper screen 51 of FIG. 5. When a main item 52 of a given maintenance operation is selected, the control unit 31 displays a sub-item 53 corresponding to the main item 52 as shown in the middle screen 51 of FIG. 5. When an interruption process of the maintenance operation is performed, the control unit 31 stores the sub-item 53 and displays the main item 52 as shown in the lower screen 51 of FIG. 5. At this time, an icon 55 indicating that an interruption process is being performed may be displayed in the main item 52. This enables the work support system 10 to visually indicate to the worker that an interruption process has been performed. After this, at the restart of the maintenance operation, the control unit 31 displays the main item 52 of the re-registered maintenance operation as shown in the upper screen 51 of FIG. 5.

[0022] In addition to the display process shown in FIG. 5, when the interruption process is being performed, the control unit 31 may also perform a notification process for notifying a worker who is able to perform the work that the work has been interrupted.

[0023] Further, the control unit 31 may execute information sharing processing for notifying the outside that the work has been interrupted when the interruption processing is executed. As the outside, for example, it is a system that manages the progress of work, and it becomes possible to execute progress management based on work interruption and the like.

[0024] Further, the control unit 31 may determine whether the process of the work procedure of the maintenance work to be interrupted is an interruptible process when the interruption processing is executed. If it is a non-interruptible process, the control unit 31 may display to that effect on the display unit 33.

[0025] The process shown in FIG. 4 is a display process regarding a notice displayed on the screen 51 at the start of the maintenance work. When the maintenance work corresponding to the main item 52 is selected, the control unit 31 acquires the item of the selected and set maintenance work (step S11). After executing step S11, the control unit 31 determines whether the acquired maintenance work satisfies the attention-required condition (step S12). That is, in step S12, it is determined whether the acquired maintenance work is an attention-required work that requires attention for the operator. As the attention-required condition, for example, it is a condition of whether the maintenance work is newly implemented by the operator or whether the maintenance work is implemented by the operator after a long time. The attention-required condition is not particularly limited to the above conditions and may be any condition.

[0026] If the control unit 31 determines in step S12 that the attention-required condition is satisfied (step S12: Yes), it displays the attention regarding the operator on the display unit 33 (step S13). If the control unit 31 determines in step S12 that the attention-required condition is not satisfied (step S12: No), or after executing step S13, it determines whether there is a change in the work procedure (step S14).

[0027] When the control unit 31 determines in step S14 that there is a change in the work procedure (step S14: Yes), it displays a note regarding the procedure on the display unit 33 (step S15). When the control unit 31 determines in step S14 that there is no change in the work procedure (step S14: No), or after executing step S15, it determines whether it is necessary to check the consumption status of the tools used for the maintenance work (step S16). In step S16, the control unit 31 acquires the work record data of past maintenance work, calculates the usage period or the number of uses of the tools, and determines whether a check is necessary based on a preset threshold value.

[0028] When the control unit 31 determines in step S16 that it is necessary to check the consumption status of the tools (step S16: Yes), it displays a note on the display unit 33 to check the wear status of the tools (step S17). When the control unit 31 determines in step S16 that it is not necessary to check the consumption status of the tools (step S16: No), or after executing step S17, it ends the display process regarding the note.

[0029] As described above, the work support system 10 described in this embodiment is understood as follows, for example.

[0030] The work support system 10 according to the first aspect is a work support system 10 that supports the work by an operator, and includes a display unit 33 that displays the work procedure of the work, an input unit 34 that inputs the progress of the work along the work procedure, and a control unit 31 that executes data processing for recording the progress of the work based on the input of the input unit 34. When an interruption operation for interrupting the work is input via the input unit 34, the control unit 31 executes data processing for recording the progress of the work before the interruption and executes an interruption process for displaying on the display unit 33 that the work has been interrupted. When a resume operation for resuming the work is input via the input unit 34, the control unit 31 resumes the data processing for recording the progress of the work.

[0031] According to this configuration, even when the maintenance work is interrupted, the progress of the work can be recorded. Therefore, even when the maintenance work is resumed, the progress of the work can be grasped. For this reason, the operator can appropriately interrupt and resume the work.

[0032] As a second aspect, in the work support system 10 according to the first aspect, the control unit 31 displays on the display unit 33 a main item 52 indicating the work unit of the work and a sub-item 53 indicating the process of the work procedure of the work associated with the main item 52. At the time of executing the interruption process, a display process is executed in which the sub-item 53 is stored and the main item 52 is displayed.

[0033] According to this configuration, whether the maintenance work is being executed or interrupted can be clearly grasped by the operator visually checking the display unit 33.

[0034] As a third aspect, in the work support system 10 according to the first or second aspect, the control unit 31 executes a notification process of notifying the operator who can perform the work that the work has been interrupted at the time of executing the interruption process.

[0035] According to this configuration, the interruption of the maintenance work can be notified to the surrounding operators. As a result, the operator who can perform the work can resume and perform the maintenance work.

[0036] As a fourth aspect, in the work support system 10 according to any one of the first to third aspects, the control unit 31 executes an information sharing process of notifying the outside that the work has been interrupted at the time of executing the interruption process.

[0037] According to this configuration, it is possible to share information that the maintenance work has been interrupted. Therefore, for example, it is possible to manage the progress of the work in consideration of the interruption of the maintenance work.

[0038] As a fifth aspect, in the work support system 10 according to any one of the first to fourth aspects, when the work is a work that requires attention for the worker, the control unit 31 executes a display indicating that attention is required on the display unit 33.

[0039] According to this configuration, it is possible to prompt the worker to pay attention to the maintenance work.

Explanation of Signs

[0040] 10 Work support system 31 Control unit 32 Storage unit 33 Display unit 34 Input unit 51 Screen 52 Main item 53 Sub-item

Claims

1. In a work support system that supports work by an operator, a display unit that displays the work procedure of the work; an input unit that inputs the progress of the work along the work procedure; a control unit that executes data processing for recording the progress of the work based on the input of the input unit, and the control unit when an interruption operation for interrupting the work is input via the input unit, executes data processing for recording the progress of the work before interruption, and executes an interruption process for causing the display unit to display that the work has been interrupted; A work support system that resumes data processing for recording the progress of the work when a resume operation for resuming the work is input via the input unit.

2. The control unit displays, on the display unit, a main item indicating the work unit of the work and a sub-item indicating the process of the work procedure of the work associated with the main item, and The work support system according to claim 1, wherein, when the interruption process is executed, a display process of storing the sub-item and displaying the main item is executed.

3. The work support system according to claim 1, wherein the control unit executes a notification process of notifying the operator capable of performing the work that the work has been interrupted when the interruption process is executed.

4. The work support system according to claim 1, wherein the control unit executes an information sharing process of notifying an external party that the work has been interrupted when the interruption process is executed.

5. The work support system according to claim 1, wherein the control unit executes a display indicating that attention is required on the display unit when the work is an attention-required work for the operator.

Images