Business support device, business support method, and business support program

Abstract

This invention provides a business support device, a business support method, and a business support program that enable the printing of configured organizational information based on the configured departmental units and affiliation information, even when the organization responsible for issuing the forms changes. [Solution] The business support device according to this embodiment is a business support device that includes a control unit and supports the issuance of external documents to be sent to customers, and is capable of accessing contract data, a document type master, a document setting master, and an issuer master, and the control unit is characterized by including detail data acquisition means that obtains a document type code from the ID of the document issuance screen and obtains corresponding detail data from the document setting master based on the document number and the document type code, affiliation information acquisition means that obtains affiliation information from the affiliation code, and print information acquisition means that obtains print information from the issuer master according to the setting of the print source code.

Description

Technical Field

[0001] The present invention relates to a business support device, a business support method, and a business support program.

Background Art

[0002] For example, when issuing an external document addressed to a customer, the responsible organization information is printed as the sender. However, since the responsible organization changes depending on the type of external document sent to the customer or the situation, even for the same document, there are cases where the printing needs to be switched.

[0003] Patent Document 1 describes that in a maintenance business support device that supports the maintenance business of a vehicle or parts of an automobile, on the company information setting screen, the user selects or inputs various information to be printed on the slip as company information, such as company PR text, company name, company name remarks, company address, contact information (phone number, FAX number), URL, etc. when creating a slip (see, for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] Patent Document 1 can easily issue a slip, but does not perform the switching of the printing of the responsible organization printed on the slip on the system.

[0006] [[ID=D43]]In view of the above, the present invention provides a business support device, a business support method, and a business support program that enable printing of the set organization information based on the unit of the set department and the affiliation information even when the responsible organization for issuing the slip changes.

Means for Solving the Problems

[0007] To solve the above-mentioned problems and achieve the objective, the present invention provides a business support device equipped with a control unit that assists in issuing external documents to be sent to customers, comprising: contract data that manages contract information including business office and department information contracted with the customer; a document type master that stores a document issuance screen ID and a document type code linked together; a document setting master that stores the print source code and department code set for the document type and document number to be sent to the customer; a responsible organization master that stores the responsible organization that issues the external documents linked to the print source code and department code; and information of the responsible organization that issues the external documents. The control unit is capable of accessing a managed issuer master, and is characterized by comprising: detail data acquisition means for obtaining the document type code by referring to the document type master from the ID of the document issuance screen launched by the user, and for obtaining the corresponding detail data from the document setting master based on the document number and document type code entered on the document issuance screen; affiliation information acquisition means for obtaining affiliation information from the affiliation code of the acquired detail data; and print information acquisition means for obtaining print information from the issuer master according to the setting of the print source code of the acquired detail data.

[0008] Furthermore, the business support device of the present invention is characterized in that it has access to a print setting master that stores the organization responsible for issuing the external forms in association with the print source code and the department code, and includes a form setting master registration means that accepts a combination of form type code, form number, print source code and department code specified by the user as a form setting master.

[0009] Furthermore, in the business support device of the present invention, the issuer master includes a company master, a business office master, and a department master.

[0010] Furthermore, the business support method of the present invention is a business support method to be executed by a business support device equipped with a control unit that supports the issuance of external documents to be sent to customers, and comprises: contract data that manages contract information including business office and department information contracted with the customer; a document type master that stores a document issuance screen ID and a document type code linked together; a document setting master that stores the print source code and department code set for the document type and document number to be sent to the customer; a responsible organization master that stores the responsible organization linked to the print source code and department code; and an issuer master that manages information of the responsible organization that issues the external documents. The system is characterized by having access to the form and having the control unit execute a detail data acquisition step which involves obtaining the form type code by referring to the form type master from the ID of the form issuance screen launched by the user, and obtaining the corresponding detail data from the form setting master based on the form number and form type code entered on the form issuance screen; obtaining affiliation information from the affiliation code of the acquired detail data; and obtaining print information from the issuer master according to the setting of the print source code of the acquired detail data.

[0011] Furthermore, the business support program of the present invention is a business support program to be executed by a business support device equipped with a control unit that supports the issuance of external documents to be sent to customers, and is capable of accessing contract data which manages contract information including business office and department information contracted with customers, a document type master which stores linked document issuance screen IDs and document type codes, a document setting master which stores print source codes and affiliation codes set for document types and document numbers to be sent to customers, and an issuer master which manages information of the organization responsible for issuing the external documents, and is characterized in that the control unit is instructed to execute a detail data acquisition step which obtains the document type code by referring to the document type master from the ID of the document issuance screen started by the user, and obtains the corresponding detail data from the document setting master based on the document number and document type code entered on the document issuance screen, an affiliation information acquisition step which obtains affiliation information from the affiliation code of the acquired detail data, and a print information acquisition step which obtains print information from the issuer master according to the setting of the print source code of the acquired detail data. [Effects of the Invention]

[0012] According to the present invention, even if the organization responsible for issuing the form changes, the configured organizational information can be printed based on the configured departmental units and affiliation information. [Brief explanation of the drawing]

[0013] [Figure 1] Figure 1 is a block diagram showing an example of the configuration of a business support device. [Figure 2] Figure 2 is a diagram illustrating the business process flow according to this embodiment. [Figure 3] Figure 3 shows an example of the form settings master maintenance screen. [Figure 4] Figure 4 shows an example of the form settings master maintenance screen. [Figure 5] Figure 5 shows an example of the form settings master maintenance screen. [Figure 6]FIG. 6 is a diagram showing an example of a printing setting master. [Figure 7] FIG. 7 is a diagram showing an example of a document (reminder) issuance screen. [Figure 8] FIG. 8 is a diagram for explaining a process of acquiring company information to be printed on a document. [Figure 9] FIG. 9 is a diagram showing an example of a document (reminder) issuance screen. [Figure 10] FIG. 10 is a diagram for explaining a process of acquiring company information to be printed on a document. [Figure 11] FIG. 11 is a diagram showing an example of a document (repayment schedule) issuance screen. [Figure 12] FIG. 12 is a diagram for explaining a process of acquiring company information to be printed on a document.

MODE FOR CARRYING OUT THE INVENTION

[0014] Embodiments of the present invention will be described in detail based on the drawings. Note that the present invention is not limited to these embodiments.

[0015] [1. Configuration] Referring to FIG. 1, an example of the configuration of a business support apparatus 100 according to the present embodiment will be described. FIG. 1 is a block diagram showing an example of the configuration of the business support apparatus 100.

[0016] The business support apparatus 100 is a commercially available desktop personal computer. Note that the business support apparatus 100 is not limited to a stationary information processing system such as a desktop personal computer, and may be a portable information processing apparatus such as a commercially available notebook personal computer, a PDA (Personal Digital Assistants), a smartphone, or a tablet personal computer.

[0017] The business support apparatus 100 includes a control unit 102, a communication interface unit 104, a storage unit 106, and an input / output interface unit 108. Each unit included in the business support apparatus 100 is communicably connected via an arbitrary communication path.

[0018] The communication interface unit 104 connects the business support device 100 to the network 300 via communication devices such as routers and wired or wireless communication lines such as dedicated lines, enabling communication between them. The communication interface unit 104 has the function of communicating data with other devices via communication lines. Here, the network 300 has the function of connecting the business support device 100 and the server 200 so that they can communicate with each other, and is, for example, the internet or a LAN (Local Area Network).

[0019] The input / output interface unit 108 is connected to an input device 400 and an output device 500. The output device 500 can be a monitor (including a home television), a speaker, or a printer. The input device 400 can be a keyboard, a mouse, a microphone, or a monitor that works in conjunction with the mouse to provide pointing device functionality. In the following, the output device 500 may be referred to as the monitor 500, and the input device 400 as the keyboard 400 or mouse 400. Also, the display of information on the monitor 500 and the user's operation of the input device 400 may be referred to as "user operation via UI".

[0020] The memory unit 106 stores various databases, tables, and files. The memory unit 106 also stores computer programs that work in cooperation with the OS (Operating System) to give instructions to the CPU (Central Processing Unit) to perform various processes. As the memory unit 106, for example, memory devices such as RAM (Random Access Memory) and ROM (Read Only Memory), fixed disk devices such as hard disks, flexible disks, and optical disks can be used.

[0021] The storage unit 106 stores, for example, a print setting master 106a, contract data 106b, delinquency data 106c, a document type master 106d, a document setting master 106e, a user master 106f, a company master 106g, a business location master 106h, and a department master 106i. The user master 106f, company master 106g, business location master 106h, and department master 106i function as issuer masters that manage information on the organizations responsible for issuing external documents.

[0022] As shown in Figure 6 as an example, the print setting master 106a stores the organization responsible for issuing external forms, linked to the source code and department code. The print setting master 106a also stores information regarding whether the department code, business unit code, and division code can be entered when the user configures the form setting master via the form setting master maintenance screen described later.

[0023] Contract data 106b stores the contract number, contractor name, business establishment code, department code, etc., as shown in an example in Figure 8. The business establishment code and department code indicate the business establishment and department that entered into the contract.

[0024] The delinquency data 106c stores the contract number and the number of months of delinquency, as shown in an example in Figure 8.

[0025] The form type master 106d stores the screen ID and the form type code, as shown in an example in Figure 8.

[0026] The document setting master 106e stores the source code, affiliation code, business office code, and department code set by the user via the document setting master maintenance screen described later, for the type of document and document number to be sent to the customer. As shown in Figure 8 as an example, the document setting master 106e stores the document type code, document number, document title, source code, affiliation code, business office code, and department code.

[0027] User Master 106f manages user information belonging to the contracted business office and department. As shown in Figure 8 as an example, User Master 106f stores the user ID, business office code, and department code.

[0028] Company Master 106g manages company information. As shown in Figure 8 as an example, Company Master 106g stores company name, postal code, address, representative's name, and telephone number.

[0029] The business establishment master 106h manages information about the business establishments that have entered into a contract. As shown in Figure 8 as an example, the business establishment master 106h stores the business establishment code, business establishment name, postal code, address, representative name, and telephone number.

[0030] The department master 106i manages information about the department that has entered into a contract. As shown in an example in Figure 8, the department master 106i stores the business establishment code, department code, business establishment name, department name, postal code, address, representative name, and telephone number.

[0031] The control unit 102 is a CPU or similar component that comprehensively controls the business support device 100. The control unit 102 has internal memory for storing control programs such as the OS, programs that define various processing procedures, and required data, and executes various information processing based on these stored programs.

[0032] Functionally, the control unit 102 includes a form setting master registration unit 102a, a detail data acquisition unit 102b, a department information acquisition unit 102c, a print information acquisition unit 102d, and the like.

[0033] The form setting master registration unit 102a accepts the combination of form type code, form number, print source code, and department code specified by the user via the form setting master maintenance screen as a form setting master and registers it in the form setting master 106e.

[0034] The detail data acquisition unit 102b obtains the document type code by referring to the document type master 106b from the ID of the document issuance screen launched by the user, and also obtains the corresponding detail data from the document setting master 106e based on the document number and document type code entered on the document issuance screen.

[0035] The department information acquisition unit 102c acquires department information based on the department code of the detail data obtained from the form setting master 106e.

[0036] The print information acquisition unit 102d acquires print information from the issuer master, i.e., the user master 106f, company master 106g, business location master 106h, or department master 106i, according to the setting of the print source code of the detail data acquired from the form setting master 106e.

[0037] [2. Processing] Here, specific examples of processes performed by the business support device 100 will be explained with reference to Figures 2 to 12. In this specification, the printing of company information according to the type of document sent from a financial institution to its customers will be used as an example.

[0038] Figure 2 is a diagram illustrating the business process flow according to this embodiment. As shown in Figure 2, when processing is started by the user, the business support device 100 obtains the document type code by referring to the document type master 106b from the document issuance screen ID launched by the user (S1), and obtains the corresponding detail data from the document setting master 106e based on the entered document number and document type code (S2). Subsequently, it obtains the affiliation information based on the affiliation code of the detail data obtained from the document setting master 106e (S3), obtains the print source code setting of the detail data obtained from the document setting master 106e (S4), and prints it on the document (S5).

[0039] The following describes the printing process in the business support device 100 according to this embodiment. When switching printing due to differences in the type of external form or differences in circumstances even for the same form, it is necessary to register the printing (a combination of the source code and department code) according to the type of form (form type code) and circumstances (form number) in the form setting master 106e.

[0040] Figure 3 shows an example of the form settings master maintenance screen. The form master maintenance screen MA-1 shown in Figure 3 is used to configure the printing settings for form type code "1 (Demand Letter)", form number "1", and form name "Demand Letter (Initial Notice)". The user selects and registers the print source code, department code, etc. in the company information print settings. The combinations of print source code and department code that the user can select are those registered in the print settings master 106a. In the form master maintenance screen MA-1, print source code "2: Business Office Master" and department code "1: Use department information based on contract" are selected, so it is set to print "the organization in charge of the target contract". In addition, in the print settings master 106a, when print source code "2: Business Office Master" and department code "1: Use department information based on contract" are selected, the business office code and department code are predetermined and cannot be entered by the user. When the "Register" button is pressed with the above information, the form setting master registration unit 102a registers the configured information in the form setting master 106e. The registered information is the details of the first row of the form setting master 106e in Figure 8.

[0041] Figure 4 shows an example of the form settings master maintenance screen. The form master maintenance screen MA-2 shown in Figure 4 is used to configure the printing settings for a form with form type code "1: Demand Letter", form number "2", and form name "Demand Letter (Notice of Deferral)". It is the same demand letter as the one set in the form master maintenance screen MA-1 in Figure 3, but since it is the second or subsequent demand letter (notice of defeat), a different form number is used. Similar to the form master maintenance screen MA-1 in Figure 3, the user selects and registers the print source code, department code, etc. in the company information print settings. In the form master maintenance screen MA-2, the print source code "3: Department Master" and department code "3: Use specified department information" are selected, so the business office code "101: Business Office A" and department code "201: Department b" have been entered by the user. The business office and department entered by the user are the departments that manage delinquencies. When the "Register" button is pressed with the above information, the form setting master registration unit 102a registers the configured information in the form setting master 106e. The registered information is the details of the second row of the form setting master 106e in Figure 8.

[0042] Figure 5 shows an example of the form setting master maintenance screen. The form master maintenance screen MA-3 shown in Figure 5 is used to configure the printing settings for form type code "2: Repayment Schedule", form number "1", and form name "Repayment Schedule". In the form master maintenance screen MA-3, the print source code "1: Company Master" is selected, so it is set to print "Company" information. In addition, in the print setting master 106a, when the print source code is "1: Company Master", the affiliation code, business office code, and department code are not printed, so user input is disabled. When the "Register" button is pressed with the above settings, the form setting master registration unit 102a registers the set content in the form setting master 106e. The registered content is the details of the third line of the form setting master 106e in Figure 8.

[0043] Once the document setting master 106e is configured, documents can be issued via the document issuance screen. Figure 7 shows an example of the document (demand letter) issuance screen. In the document (demand letter) issuance screen MB-1, the document number "1: Request for Payment (Initial Notice)" is entered. In the document (demand letter) issuance screen MB-1, the number of months overdue is entered as the extraction condition, and target contracts with "1" month overdue as of the billing date are extracted. The document (demand letter) issuance screen MB-1 in Figure 7 shows the state in which target contracts have already been extracted. When a target contract is selected and the "Output" button is pressed, the business support device 100 issues the document (demand letter: initial notice).

[0044] The business support device 100 obtains the document type code by referring to the document type master 106b from the ID of the document issuance screen launched by the user, in this case the demand letter issuance screen. Figure 8 is a diagram illustrating the process of obtaining company information to be printed on the document (demand letter: initial notice). As shown in Figure 8, in the document type master 106d, the document type code for screen ID "1: demand letter issuance" is "1: demand letter". The document number entered on the document (demand letter) issuance screen MB-1 is "1", and the details (first line) for document type code "1: demand letter" and document number "1" are obtained from the document setting master 106e. In the details (first line) for document type code "1: demand letter" and document number "1", the affiliation code is "1: use affiliation information based on contract", and the print source code is "2: business office master", so the print information is obtained from the business office master 106h. In the business establishment master 106h, the following information is registered: business establishment code "100", business establishment name "Business Establishment A", postal code "200-2000", address "Osaka Prefecture △·····△", representative name "Saburo Tanaka", and telephone number "02-2222-2222". This information is printed along with the company name. The upper right of Figure 8 shows an overview of the form with the printed information output.

[0045] Figure 9 shows an example of a document (demand letter) issuance screen. In the document (demand letter) issuance screen MB-2, document number "2: Demand Letter" is entered. In the document (demand letter) issuance screen MB-2, the number of months of arrears is entered as the extraction condition, and target contracts with two months of arrears as of the billing date are extracted. The document (demand letter) issuance screen MB-2 in Figure 9 shows the state in which target contracts have already been extracted. When a target contract is selected and the "Output" button is pressed, the business support device 100 issues the document (demand letter: demand letter).

[0046] The business support device 100 obtains the document type code by referring to the document type master 106b from the ID of the document issuance screen launched by the user, in this case the demand letter issuance screen. Figure 10 is a diagram illustrating the process of obtaining company information to be printed on the document (demand letter: notice). As shown in Figure 10, in the document type master 106d, the document type code for screen ID "1: Demand Letter Issuance" is "1: Demand Letter". The document number entered on the document (demand letter) issuance screen MB-2 is "2", and the details (second line) for document type code "1: Demand Letter" and document number "2" are obtained from the document setting master 106e. In the details (second line) for document type code "1: Demand Letter" and document number "2", the affiliation code is "3: Use specified affiliation information", the business office code is "100: Business Office A", and the department code is "201: Department b". Since the source code for printing is "3: Department Master," the printing information is obtained from Department Master 106i. In Department Master 106i, the details (second line) for the business establishment code "100: Business Establishment A" and department code "201: Department b" are obtained as printing information. The details include business establishment code "100," business establishment name "Business Establishment A," department code "201," department name "Department b," postal code "400-4000," address "Hyogo Prefecture □·····□," representative name "Goro Ito," and telephone number "04-4444-4444." This information is printed along with the company name. The upper right of Figure 10 shows an overview of the form with the printed information output. Subsequent reminder notices (final demand notices) are issued by the delinquency management department, and inquiries are also handled by the delinquency management department. Therefore, the printing of the reminder notices (final demand notices) is set to be by the delinquency management department.

[0047] Figure 11 shows an example of a document (repayment schedule) issuance screen. In the document (repayment schedule) issuance screen MC, the document number "1: Repayment Schedule" is entered. In the document (repayment schedule) issuance screen MC, the contract number is entered as an extraction condition, and the contracts corresponding to this contract number are extracted. The document (demand letter) issuance screen MC in Figure 11 shows the state in which the target contracts have already been extracted. When the target contract is selected and the "Output" button is pressed, the business support device 100 issues the document (repayment schedule).

[0048] The business support device 100 obtains the document type code by referring to the document type master 106b from the ID of the document issuance screen launched by the user, in this case the repayment schedule issuance screen. Figure 12 is a diagram illustrating the process of obtaining company information to be printed on the document (repayment schedule). As shown in Figure 12, in the document type master 106d, the document type code for screen ID "2: Repayment Schedule Issuance" is "2: Repayment Schedule". The document number entered in the document (repayment schedule) issuance screen MC is "1", and the details (3rd line) for document type code "2: Repayment Schedule" and document number "1" are obtained from the document setting master 106e. In the details (3rd line) for document type code "2: Repayment Schedule" and document number "1", the affiliation code is not entered, and the print source code is "1: Company Master", so the print information is obtained from the company master 106g. In company master 106g, the following information is registered: company name "●● Co., Ltd.", postal code "100-1000", address "△·····△, Tokyo", representative name "Jiro Sato", and telephone number "01-1111-1111". This information will be printed. The upper right of Figure 12 shows an overview of the form with the printed information output.

[0049] In this embodiment, the business support device 100 can print the configured organizational information based on the configured departmental units and affiliation information, even when the organization responsible for issuing the form changes. Furthermore, since there is no need to customize when switching printouts, work efficiency can be improved and printing errors can be reduced. In addition, since it can handle various patterns with only master settings, the product conformance rate can be improved.

[0050] [3. Contribution to the United Nations-led Sustainable Development Goals (SDGs)] This embodiment can contribute to improving operational efficiency and promoting appropriate management decisions within companies, thereby enabling contributions to SDGs Goals 8 and 9.

[0051] Furthermore, this embodiment can contribute to reducing waste and promoting paperless and digital processes, thereby contributing to SDGs Goals 12, 13, and 15.

[0052] Furthermore, this embodiment can contribute to strengthening control and governance, thereby enabling contributions to SDG Goal 16.

[0053] [4. Other Embodiments] In addition to the embodiments described above, the present invention may be implemented in various different embodiments within the scope of the technical idea described in the claims.

[0054] For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by known methods.

[0055] Furthermore, the processing procedures, control procedures, specific names, information including parameters such as registration data and search conditions for each process, screen examples, and database configuration shown in this specification and in the drawings may be changed at will unless otherwise specified.

[0056] Furthermore, with respect to the business support device 100, each component shown in the diagram is a functional concept and does not necessarily need to be physically configured as shown.

[0057] For example, the processing functions of the business support device 100, particularly those performed by the control unit, may be implemented in whole or in part by a CPU and a program interpreted and executed by the CPU, or they may be implemented as wired logic hardware. The program is recorded on a non-temporary computer-readable recording medium containing programmed instructions for the information processing device to execute the processing described in this embodiment, and is mechanically read by the business support device 100 as needed. That is, a storage unit such as ROM or HDD (Hard Disk Drive) contains a computer program that works in cooperation with the OS to give instructions to the CPU and perform various processing tasks. This computer program is executed by being loaded into RAM and works in cooperation with the CPU to constitute the control unit.

[0058] Furthermore, this computer program may be stored on an application program server connected to the business support device 100 via any network, and it is possible to download all or part of it as needed.

[0059] Furthermore, the program for executing the processing described in this embodiment may be stored on a non-temporary computer-readable recording medium, or it may be configured as a program product. Here, "recording medium" includes any "portable physical medium" such as memory cards, USB (Universal Serial Bus) memory, SD (Secure Digital) cards, flexible disks, magneto-optical disks, ROMs, EPROMs (Erasable Programmable Read Only Memory), EEPROMs (Registered Trademark) (Electrically Erasable and Programmable Read Only Memory), CD-ROMs (Compact Disk Read Only Memory), MOs (Magneto-Optical disks), DVDs (Digital Versatile Disks), and Blu-ray (Registered Trademark) Discs.

[0060] Furthermore, "program" refers to a data processing method described in any language or writing method, regardless of its format, such as source code or binary code. Note that "program" is not necessarily limited to a single, monolithic structure; it also includes distributed structures consisting of multiple modules or libraries, and those that work in cooperation with other programs, such as an operating system, to achieve their functions. Regarding the specific configuration and reading procedures for reading the recording medium in each device shown in the embodiments, as well as the installation procedures after reading, well-known configurations and procedures can be used.

[0061] The various databases stored in the memory unit are storage means such as RAM, ROM, other memory devices, hard disks, flexible disks, and optical disks, and store various programs, tables, databases, and web page files used for various processes and website provision.

[0062] Furthermore, the business support device 100 may be configured as a known personal computer or workstation or other information processing device, or as an information processing device to which any peripheral devices are connected. Alternatively, the business support device 100 may be implemented by installing software (including programs or data, etc.) that realizes the processing described in this embodiment on the device.

[0063] Furthermore, the specific forms of distribution and integration of the devices are not limited to those shown in the illustration, and all or part of them can be configured by functionally or physically distributing and integrating them in any unit according to various additions or functional loads. In other words, the embodiments described above may be implemented in any combination, or the embodiments may be implemented selectively. [Industrial applicability]

[0064] This invention is particularly useful for many companies and other organizations that issue external business documents. [Explanation of Symbols]

[0065] 100 Business support equipment 102 Control Unit 102a Form Master Registration Department 102b Detail Data Acquisition Unit 102c Department for Acquiring Affiliation Information 102d Print Information Acquisition Unit 104 Communication Interface Section 106 Storage section 106a Print Settings Master 106b Contract Data 106c Delinquency Data 106d Form Type Master 106e Document Setting Master 106f User Master 106g Company Master 106h Business Establishment Master 106i Department Master 108 Input / Output Interface Section 200 servers 300 Networks 400 Input Devices 500 Output Device

Claims

1. A business support device equipped with a control unit that assists in issuing external documents to be sent to customers, Contract data that manages contract information including the business location and department information that has contracted with the customer, A document type master that stores document issuance screen IDs and document type codes in association, A document setting master that stores the print source code and department code set for the type of document and document number to be sent to the customer, The issuer master manages information about the organization responsible for issuing the aforementioned external documents, Accessible, The control unit, A detail data acquisition means obtains the document type code by referring to the document type master from the ID of the document issuance screen launched by the user, and obtains the corresponding detail data from the document setting master based on the document number and document type code entered on the document issuance screen, A means for obtaining affiliation information from the affiliation code of the acquired detailed data, A printing information acquisition means that acquires printing information from the issuer master according to the setting of the print source code of the acquired detail data, A business support device characterized by being equipped with the following features.

2. A print setting master that stores the organization responsible for issuing the aforementioned external documents, linked to the source code and department code. Accessible, A document setting master registration means that accepts a combination of document type code, document number, print source code, and department code specified by the user as a document setting master. The business support device according to claim 1, characterized by comprising the above.

3. The business support device according to claim 1, wherein the issuer master includes a company master, a business location master, and a department master.

4. A business support method to be executed by a business support device equipped with a control unit that assists in issuing external documents to be sent to customers, Contract data that manages contract information including the business location and department information that has contracted with the customer, A document type master that stores document issuance screen IDs and document type codes in association, A document setting master that stores the print source code and department code set for the type of document and document number to be sent to the customer, The issuer master manages information about the organization responsible for issuing the aforementioned external documents, Accessible, To be executed by the control unit, A detail data acquisition step involves obtaining the document type code by referring to the document type master from the ID of the document issuance screen launched by the user, and obtaining the corresponding detail data from the document setting master based on the document number and document type code entered on the document issuance screen, The process involves obtaining departmental information from the departmental code of the acquired detail data, and then performing a departmental information acquisition step. A print information acquisition step in which print information is acquired from the issuer master according to the setting of the print source code of the acquired detail data, A business support method characterized by including the following.

5. A business support program to be executed by a business support device equipped with a control unit that assists in issuing external documents to be sent to customers, Contract data that manages contract information including the business location and department information that has contracted with the customer, A document type master that stores document issuance screen IDs and document type codes in association, A document setting master that stores the print source code and department code set for the type of document and document number to be sent to the customer, The issuer master manages information about the organization responsible for issuing the aforementioned external documents, Accessible, The control unit, A detail data acquisition step involves obtaining the document type code by referring to the document type master from the ID of the document issuance screen launched by the user, and obtaining the corresponding detail data from the document setting master based on the document number and document type code entered on the document issuance screen, The process involves obtaining departmental information from the departmental code of the acquired detail data, and then performing a departmental information acquisition step. A print information acquisition step in which print information is acquired from the issuer master according to the setting of the print source code of the acquired detail data, A business support program characterized by its ability to execute certain actions.

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