Evaluation program and evaluation device

The evaluation program and device use sensors and AI to assess borrower conduct, adjusting evaluations and rental policies to prevent repeat prohibited acts in vehicle rentals.

JP2026093936APending Publication Date: 2026-06-09DENSO TEN LTD

Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
DENSO TEN LTD
Filing Date
2024-11-28
Publication Date
2026-06-09

AI Technical Summary

Technical Problem

Existing systems fail to effectively determine whether a vehicle borrower is likely to commit prohibited acts during subsequent rentals, despite notifications of previous violations.

Method used

An evaluation program and device that utilize sensors and AI models to monitor vehicle status, evaluate borrower actions, and adjust evaluations and rental restrictions based on prohibited or good conduct, thereby influencing future rental behaviors.

Benefits of technology

Enables accurate determination of potential prohibited actions and allows for tailored rental restrictions and notifications, reducing the likelihood of repeat offenses.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present invention provides an evaluation program and evaluation device that can help determine whether a renter is likely to engage in prohibited activities with a rented vehicle. [Solution] The evaluation program according to the embodiment is a program executed by the controller of an evaluation device that evaluates the vehicle renter. The evaluation program causes the controller to perform a procedure to acquire situational information regarding the vehicle's status from sensors mounted on the vehicle. The evaluation program causes the controller to perform a procedure to determine the renter's actions based on the situational information. The evaluation program causes the controller to perform a procedure to lower the renter's evaluation if the renter's actions fall under prohibited actions stored in the memory unit.
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Description

Technical Field

[0001] The disclosed embodiments relate to an evaluation program and an evaluation device.

Background Art

[0002] There is an in-vehicle environment monitoring device mounted on a vehicle such as a rental car that can monitor prohibited acts by the borrower of the vehicle (see, for example, Patent Document 1). The in-vehicle environment monitoring device detects prohibited acts such as smoking in the vehicle, drunk driving, theft of in-vehicle equipment, damage and soiling of the vehicle interior by a sensor such as a camera and notifies the vehicle administrator.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, even if a borrower who has committed a prohibited act in a vehicle is notified to the administrator, there is a risk that the borrower will commit the prohibited act again when borrowing the vehicle next time.

[0005] One aspect of the embodiment has been made in view of the above, and an object thereof is to provide an evaluation program and an evaluation device that can contribute to determining whether a borrower is likely to commit a prohibited act in a vehicle to be lent.

Means for Solving the Problems

[0006] An evaluation program according to one embodiment is a program executed by a controller of an evaluation device that evaluates a vehicle renter. The evaluation program causes the controller to perform a procedure to acquire situational information regarding the status of the vehicle from sensors mounted on the vehicle. The evaluation program causes the controller to perform a procedure to determine the renter's actions based on the situational information. If the renter's actions fall under prohibited actions stored in the storage unit, the evaluation program causes the controller to perform a procedure to lower the renter's evaluation. [Effects of the Invention]

[0007] In one embodiment of the system, the evaluation program causes the controller to execute a procedure to lower the renter's evaluation if the renter's actions fall under prohibited actions stored in the memory unit. This allows the vehicle manager to determine whether the renter is likely to commit prohibited actions in the rented vehicle by referring to the controller's evaluation results. Thus, the evaluation program in one embodiment of the system has the effect of contributing to the determination of whether the renter is likely to commit prohibited actions in the rented vehicle. [Brief explanation of the drawing]

[0008] [Figure 1] Figure 1 is an explanatory diagram showing an evaluation system according to an embodiment. [Figure 2] Figure 2 is an explanatory diagram showing an in-vehicle device according to an embodiment. [Figure 3] Figure 3 is an explanatory diagram showing an evaluation apparatus according to an embodiment. [Figure 4] Figure 4 is an explanatory diagram showing an example of loan information according to the embodiment. [Figure 5] Figure 5 is an explanatory diagram showing an example of prohibited act information according to the embodiment. [Figure 6] Figure 6 is an explanatory diagram showing an example of good conduct information according to the embodiment. [Figure 7] Figure 7 is an explanatory diagram showing an example of tenant evaluation information according to the embodiment. [Figure 8]Figure 8 is an explanatory diagram showing an example of restriction information according to the embodiment. [Figure 9] Figure 9 is a flowchart showing an example of the processing performed by the controller according to this embodiment. [Modes for carrying out the invention]

[0009] The embodiments of the evaluation program and evaluation apparatus will be described in detail below with reference to the attached drawings. However, the present invention is not limited to the embodiments described below.

[0010] Figure 1 is an explanatory diagram showing an evaluation system 100 according to an embodiment. As shown in Figure 1, the evaluation system 100 includes an in-vehicle device 110, a lessor terminal device 120, an operating company device 130, and an evaluation device 1. In Figure 1, one in-vehicle device 110, one lessor terminal device 120, and one operating company device 130 are shown, but the actual evaluation system 100 includes multiple in-vehicle devices 110, one lessor terminal device 120, and one operating company device 130.

[0011] The in-vehicle device 110 is a drive recorder installed in a vehicle (hereinafter simply referred to as "vehicle") that is rented out to a borrower using a car-sharing service or a rental car service. The lender terminal device 120 is a terminal device used by a lender who rents out a vehicle using a car-sharing service, for example. In one example, the lender terminal device 120 is a smartphone. In this case, the lender terminal device 120 has an application program installed for using the car-sharing service.

[0012] The operating company device 130 is a terminal device installed in an operating company that provides car-sharing or car rental services. The evaluation device 1 is a server device that evaluates vehicle borrowers. The in-vehicle device 110, the lessor terminal device 120, the operating company device 130, and the evaluation device 1 are connected to each other wirelessly via a communication network 140, such as the Internet.

[0013] FIG. 2 is an explanatory diagram showing an in-vehicle device 110 according to an embodiment. As shown in FIG. 2, the in-vehicle device 110 includes an in-vehicle camera 111, a GPS (Global Positioning System) 112, a shock sensor 113, a storage unit 114, a controller 115, a communication unit 116, and a notification unit 118.

[0014] The in-vehicle camera 111, the GPS 112, and the shock sensor 113 are examples of sensors mounted on a vehicle lent to a borrower. The in-vehicle camera 111 includes a front camera, a rear camera, and a plurality of in-vehicle cameras.

[0015] The front camera is a camera that captures the front of the vehicle. The rear camera is a camera that captures the rear of the vehicle. One of the plurality of in-vehicle cameras captures the entire interior of the vehicle including the borrower. Also, one of the plurality of in-vehicle cameras captures, for example, the instrument panel of the vehicle. Information indicating the speed, mileage, and remaining fuel amount of the vehicle is displayed on the instrument panel. The in-vehicle camera 111 associates the captured video with the video capture time and outputs it to the controller 115.

[0016] The GPS 112 measures the current position of the vehicle, associates the current position with the positioning time, and outputs it to the controller 115. The shock sensor 113 is an acceleration sensor that detects the shock received by the vehicle. The shock sensor 113 outputs, for example, the detection result and the detection time to the controller 115 in association with each other when detecting a shock equivalent to the shock received when the vehicle is involved in a collision accident.

[0017] The storage unit 114 is, for example, an information storage device such as a data flash, and stores situation information 117 and the like. The situation information 117 is information indicating the situation of the vehicle input from the in-vehicle camera 111, the GPS 112, and the shock sensor 113 via the controller 115.

[0018] Specifically, the situation information 117 includes information in which the video captured by the in-vehicle camera 111 and the shooting time of the video are associated. Further, the situation information 117 includes information in which the position of the vehicle measured by the GPS 112 and the positioning time of the position are associated. Further, the situation information 117 includes information indicating that an impact equivalent to an accident has been detected by the impact sensor 113 and information in which the detection time of the impact is associated. The communication unit 116 is a communication interface that performs information communication with the evaluation device 1 via the communication network 140.

[0019] Further, the notification unit 118 includes, for example, a display capable of displaying various information and a speaker capable of outputting the voices of various information.

[0020] The controller 115 includes a microcomputer having a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and various circuits. The controller 115 comprehensively controls the operation of the in-vehicle device 110 by the CPU executing the program stored in the ROM using the RAM as a working area. The program may be stored in a storage device from the outside through a communication line or the like.

[0021] The controller 115 causes the storage unit 114 to store the situation information 117 input from the in-vehicle camera 111, the GPS 112, and the impact sensor 113. Further, the controller 115 transmits the situation information 117 stored in the storage unit 114 to the evaluation device 1. Further, when the controller 115 receives a notification described later from the evaluation device 1, the controller 115 outputs the received notification by the notification unit 118.

[0022] Next, the evaluation device 1 will be described with reference to Figure 3. Figure 3 is an explanatory diagram showing the evaluation device 1 according to an embodiment. As shown in Figure 3, the evaluation device 1 includes a storage unit 2, a controller 3, and a communication unit 4. The storage unit 2 is an information storage device such as a data flash, and stores vehicle rental information 5, status information 6, prohibited behavior information 7, good behavior information 8, borrower evaluation information 9, restriction information 10, and map information 11.

[0023] Vehicle rental information 5 is information relating to the rental of a vehicle. Vehicle rental information 5 is information that the evaluation device 1 acquires from the operating company device 130. Here, an example of vehicle rental information 5 will be described with reference to Figure 4. Figure 4 is an explanatory diagram showing an example of vehicle rental information 5 according to the embodiment.

[0024] As shown in Figure 4, the vehicle rental information 5 is information that associates the rental period, borrower information, vehicle information, and lessor information for each vehicle. The rental period is information indicating the period during which the vehicle is rented. The borrower information includes the borrower's identification information (ID). The vehicle information includes information written on the vehicle's license plate. The borrower information includes the lessor's identification information (ID). Although not shown in the diagram here, the lessor information includes the identification information and email address information of the lessor terminal device 120, etc.

[0025] Status information 6 is information regarding the condition of the vehicle being leased to the borrower. Status information 6 includes status information 117 acquired by the evaluation device 1 from each on-board device 110.

[0026] Prohibited Action Information 7 is a list of prohibited actions that the borrower is prohibited from performing while renting the vehicle. Prohibited Action Information 7 is information that the evaluation device 1 obtains from the lessor terminal device 120. The vehicle lessor can register the prohibited actions they wish to have included in Prohibited Action Information 7 by transmitting the corresponding prohibited information from the lessor terminal device 120 to the evaluation device 1.

[0027] Here, with reference to Figure 5, an example of prohibited activity information 7 will be explained. Figure 5 is an explanatory diagram showing an example of vehicle rental information 5 according to the embodiment. As shown in Figure 5, prohibited activity information 7 is information to which the prohibited activity desired by the lessor is associated with each lessor's ID.

[0028] In the example shown in Figure 5, registered actions that may soil the interior of the vehicle include leaving items in the vehicle, smoking in the vehicle, spilling food or drinks in the vehicle, riding in the vehicle with muddy or sandy shoes, leaving trash in the vehicle, and taking pets out of their carrier bags.

[0029] Furthermore, actions that may damage the interior of the vehicle are registered, such as hitting equipment, slamming doors, and driving recklessly. In addition, actions that may steal equipment are registered, such as stealing child seats, dashcams, car navigation systems, and ETC devices.

[0030] Furthermore, acts that violate driving restrictions include driving beyond the prescribed distance and driving beyond the prescribed area (for example, within a prefecture). In addition, acts that violate laws and regulations include exceeding the speed limit, illegal parking, and illegal entry.

[0031] Furthermore, registered actions that may interfere with filming include stopping the recording of the in-vehicle camera 111, changing the field of view of the in-vehicle camera 111, and covering the in-vehicle camera 111 with a cover. In addition, registered actions that may result in the vehicle not being returned include driving the vehicle to a location where it cannot be returned within the rental period, and actions that cause a discrepancy between the vehicle's current location and the distance traveled (for example, moving the vehicle using a vehicle transporter).

[0032] The prohibited actions shown in Figure 5 are examples only and are not limited to these. Prohibited actions may include, for example, failing to fill the gas tank when returning the vehicle.

[0033] Controller 3 acquires prohibited information corresponding to these prohibited acts from the lender terminal device 120. Then, Controller 3 stores the prohibited acts corresponding to the acquired prohibited information in the prohibited act information 7 of the storage unit 2. Therefore, lenders can register any prohibited acts they wish to perform in advance in the prohibited act information 7 stored in the storage unit 2 of the evaluation device 1.

[0034] The Good Conduct Information 8 is a list of actions that are recommended for the borrower to perform while renting the vehicle. The Good Conduct Information 8 is information that the evaluation device 1 obtains from the lessor terminal device 120. Here, an example of the Good Conduct Information 8 will be explained with reference to Figure 6. Figure 6 is an explanatory diagram showing an example of the Good Conduct Information 8 according to the embodiment.

[0035] As shown in Figure 6, the Good Conduct Information 8 is information that associates the good conduct desired by the lender with each lender's ID. In the example shown in Figure 6, the registered good conduct includes cleaning the interior of the car, washing the vehicle, returning the seats to their original (at the time of rental) position, and returning the seats to their original (at the time of rental) recline position.

[0036] Controller 3 acquires good behavior information corresponding to these good behaviors from the lender terminal device 120. Then, Controller 3 stores the good behaviors corresponding to the acquired good behavior information in the good behavior information 8 of the storage unit 2. Therefore, lenders can register any good behavior they desire in advance in the good behavior information 8 stored in the storage unit 2 of the evaluation device 1.

[0037] Tenant evaluation information 9 is information showing the evaluation results for each tenant as evaluated by the evaluation device 1. Here, an example of tenant evaluation information 9 will be described with reference to Figure 7. Figure 7 is an explanatory diagram showing an example of tenant evaluation information 9 according to the embodiment.

[0038] As shown in Figure 7, the tenant evaluation information 9 is information that associates the tenant's evaluation by the evaluation device 1 with each tenant's ID. In the tenant evaluation information 9, a higher numerical value indicates a higher evaluation, and a lower numerical value indicates a lower evaluation. The initial value of the evaluation is ±0.

[0039] Restriction information 10 is information indicating the content of restrictions on vehicle rental set for each borrower by the evaluation device 1. Here, an example of restriction information 10 will be described with reference to Figure 8. Figure 8 is an explanatory diagram showing an example of restriction information 10 according to the embodiment.

[0040] As shown in Figure 8, restriction information 10 associates restrictions on vehicle rentals with each borrower's ID. In the example shown in Figure 8, for a borrower with ID 0001 and a rating of ±0 (see Figure 7), restrictions are set that the rental period is limited to 3 days and the vehicle to be rented must have a selling price of ¥3,500,000 or less. There are no restrictions set on the rental area or the year of manufacture of the vehicle.

[0041] In contrast, the borrower with ID 0002 has a rating of +2 (see Figure 7), which is higher than the borrower with ID 0001. Therefore, for the borrower with ID 0002, there are no restrictions on the rental period, rental area, vehicle sale price, or year of manufacture.

[0042] The borrower with ID 0003 has a rating of -3 (see Figure 7), which is lower than the borrower with ID 0001. Therefore, for the borrower with ID 0003, restrictions are set: the rental period is shorter than that of the borrower with ID 0001 (2 days), the rental area is limited to within the prefecture, the selling price of the vehicle is lower than that of the borrower with ID 0001 (below ¥2,000,000), and the vehicle's year of manufacture is 20XX or earlier.

[0043] Returning to Figure 3, the map information 11 is information that associates the map with information such as speed limits, no-parking zones, and driving lanes for each road. The communication unit 4 is a communication interface that communicates information with the in-vehicle device 110, the lessor terminal device 120, and the operating company device 130 via the communication network 140.

[0044] Controller 3 includes a microcomputer with a CPU, ROM, RAM, and various circuits. Controller 3 comprehensively controls the operation of the entire evaluation device 1 by having the CPU execute the evaluation program stored in ROM, using RAM as a workspace. The evaluation program may also be stored in a storage device via an external communication line or the like.

[0045] The controller 3 acquires status information 117 from each in-vehicle device 110 and stores it in the storage unit 2 as status information 6 for each vehicle. Subsequently, the controller 3 determines the actions of each borrower based on the acquired status information 6.

[0046] Controller 3 uses image recognition on the video feed from the in-vehicle camera 111 to determine the actions of the renter inside the vehicle. Controller 3 can determine the actions of the renter inside the vehicle by, for example, using an AI (Artificial Intelligence) model that has been trained to determine a person's actions from their movements in the video feed.

[0047] Controller 3 uses an AI model to detect actions such as smoking inside the car, spilling food or drinks inside the car, getting in with muddy or sandy shoes, and taking pets out of their carrier bags, based on video footage taken inside the car.

[0048] Furthermore, controller 3 can use an AI model to detect actions such as hitting equipment, slamming doors, and reckless driving from the video footage captured inside the vehicle. Additionally, controller 3 can use an AI model to detect actions such as stopping recording of the in-vehicle camera 111, changing the field of view of the in-vehicle camera 111, and covering the in-vehicle camera 111 with a cover from the video footage captured inside the vehicle.

[0049] Furthermore, Controller 3 can determine whether an item has been left behind in the vehicle, whether trash has been left in the vehicle, or whether equipment has been taken away, by comparing the video footage of the vehicle's interior at the time of rental with the video footage of the vehicle's interior at the time of return.

[0050] Furthermore, the controller 3 can determine whether the vehicle is driving beyond a specified distance, driving outside a specified area, exceeding the speed limit, parking illegally, or entering a no-entry zone, based on the vehicle's positioning results from the GPS 112 and the mileage display on the instrument panel.

[0051] Furthermore, after the controller 3 detects violations of laws and regulations, such as speeding, illegal parking, and illegal entry, using the in-vehicle camera 111 and GPS 112, it can also determine, for example, that a traffic violation notice, or traffic ticket, may have been issued to the renter if a stop of about 10 minutes is detected.

[0052] Similarly, after the in-vehicle camera 111 detects that the borrower is operating a mobile phone while driving, if, for example, a stop of about 10 minutes is detected, the controller 3 can determine that the borrower may have been issued a traffic violation notice, or so-called traffic violation ticket.

[0053] Controller 3 can determine whether a vehicle is exceeding the speed limit, being driven to a location where it cannot be returned within the rental period, or causing a discrepancy between the vehicle's current location and the recorded mileage, based on the vehicle's positioning results and images from the instrument panel's mileage and speedometer.

[0054] Furthermore, the controller 3 can determine whether a collision accident occurred due to the borrower's driving behavior based on the detection results from the impact sensor 113. In addition, the controller 3 can determine whether the vehicle was returned without a full tank of gasoline based on the image of the fuel gauge on the instrument panel at the time of return.

[0055] Then, if the controller 3 determines that the tenant's actions fall under the prohibited actions included in the prohibited actions information 7 stored in the memory unit 2, it lowers the tenant's evaluation. In other words, it lowers the tenant's evaluation in the tenant evaluation information 9 stored in the memory unit 2.

[0056] Thus, if the actions of the vehicle lessee fall under the prohibited actions stored in the memory unit 2, the controller 3 lowers the lessee's evaluation. This allows the vehicle manager to determine whether the lessee is likely to commit prohibited acts in the vehicle being rented out, by referring to the evaluation results of the controller 3. Therefore, the evaluation device 1 can contribute to determining whether the lessee is likely to commit prohibited acts in the vehicle being rented out.

[0057] Furthermore, if the controller 3 determines that the tenant's actions fall under a prohibited act stored in the memory unit 2, it notifies the tenant. Specifically, the controller 3 sends a notification to the in-vehicle device 110 urging the tenant to refrain from the prohibited act. The in-vehicle device 110 then notifies the tenant of the notification received from the evaluation device 1 via the notification unit 118.

[0058] Furthermore, if the controller 3 determines that the tenant's actions fall under a prohibited act stored in the memory unit 2, it notifies the landlord. Specifically, the controller 3 notifies the landlord terminal device 120 and the operating company device 130 that the tenant has committed a prohibited act and the details of the prohibited act. This allows the landlord to know in real time that the tenant has committed a prohibited act and the details of the prohibited act.

[0059] Furthermore, if the renter's actions that the controller 3 has determined correspond to good conduct stored in the memory unit 2, the controller 3 improves the renter's evaluation. In other words, it improves the renter's evaluation in the renter evaluation information 9 stored in the memory unit 2. As a result, the evaluation device 1 can improve the evaluation of a renter, even if they have previously committed prohibited acts, if they perform good conduct.

[0060] Furthermore, the controller 3 sets restrictions on lending vehicles to each borrower according to their evaluation results. In other words, if the controller 3 lowers a borrower's evaluation, it strengthens the restrictions on lending vehicles to that borrower. On the other hand, if the controller 3 improves a borrower's evaluation, it relaxes the restrictions on lending vehicles to that borrower. This allows the evaluation device 1 to set appropriate restrictions on lending vehicles according to the borrower's behavior.

[0061] Furthermore, if Controller 3 relaxes restrictions on lending vehicles to borrowers, it may be configured to add preferential treatment for those borrowers in addition to relaxing the restrictions. For example, Controller 3 may be configured to prioritize the borrower's reservation if there is a conflict when a borrower who has had their restrictions relaxed tries to rent a vehicle again. Controller 3 may also be configured to award points that can be used as payment when a borrower who has had their restrictions relaxed tries to rent a vehicle again.

[0062] Next, with reference to Figure 9, the processes executed by the controller 3 according to this embodiment will be described. Figure 9 is a flowchart showing an example of the processes executed by the controller 3 according to this embodiment.

[0063] The controller 3 refers to the vehicle rental information 5 and, when the time comes for the vehicle to be rented out, sends a control signal to the vehicle's onboard device 110 to disable the operation of the onboard camera 111 from the time the vehicle is rented out until it is returned. This allows the evaluation device 1 to prevent the borrower from illegally stopping the recording by the onboard camera 111 and concealing prohibited activities.

[0064] Subsequently, the controller 3 repeatedly executes the process shown in Figure 9 while the vehicle is on loan. Specifically, as shown in Figure 9, the controller 3 first acquires vehicle status information 117 from the in-vehicle device 110 (step S101) and stores it in the storage unit 2, thereby updating the status information 6 in the storage unit 2.

[0065] Next, the controller 3 determines the actions of the vehicle lessee based on the acquired situation information 6 (step S102). Then, the controller 3 determines whether the lessee's actions fall under any of the prohibited actions stored in the memory unit 2 (step S103).

[0066] If Controller 3 determines that the action does not constitute a prohibited act (Step S103, No), it proceeds to Step S109. If Controller 3 determines that the action does constitute a prohibited act (Step S103, Yes), it determines whether the borrower's action interferes with the recording by the in-vehicle camera 111 (Step S104).

[0067] Actions that interfere with filming here include stopping the recording of the in-vehicle camera 111, changing the field of view of the in-vehicle camera 111, and covering the in-vehicle camera 111 with a cover (see Figure 5).

[0068] If controller 3 determines that the act is not interfering with filming (step S104, No), it proceeds to step S106. If controller 3 determines that the act is interfering with filming (step S104, Yes), it stops the vehicle's operation using the remote immobilizer (step S105). This allows evaluation device 1 to prevent a borrower from continuing to use the vehicle if they intend to perform a prohibited act by interfering with filming by the onboard camera 111.

[0069] Subsequently, the controller 3 lowers the tenant's rating stored in the memory unit 2 (step S106). Then, the controller 3 notifies the lessor, the tenant, and the operating company device 130 (step S107). At this time, the controller 3 has the in-vehicle device 110 notify the tenant not to engage in prohibited activities.

[0070] Furthermore, the controller 3 notifies the lessor terminal device 120 and the operating company device 130 that the lessee has committed a prohibited act and details of the prohibited act that was committed. The controller 3 then strengthens the restrictions of the lessee's restriction information 10 stored in the storage unit 2 (step S108), ends the current process, and restarts the process from step S101.

[0071] Furthermore, if Controller 3 determined in step S103 that the borrower's actions did not constitute prohibited conduct (step S103, No), it then determines whether the borrower's actions were good conduct or not (step S109). If Controller 3 determines that the actions were not good conduct (step S109, No), it terminates the current process and restarts the process from step S101.

[0072] Furthermore, if the controller 3 determines that the behavior is good (step S109, Yes), it improves the borrower's evaluation stored in the memory unit 2 (step S110). Subsequently, the controller 3 relaxes the restrictions on the borrower's restriction information 10 stored in the memory unit 2 (step S111), ends the current process, and restarts the process from step S101.

[0073] Further effects and modifications can be readily derived by those skilled in the art. Therefore, broader aspects of the present invention are not limited to the specific details and representative embodiments expressed and described above. Accordingly, various modifications are possible without departing from the spirit or scope of the overall concept of the invention as defined by the appended claims and their equivalents. [Explanation of symbols]

[0074] 1. Evaluation device 2 Storage section 3 Controllers 4. Communications Department 5. Vehicle rental information 6. Situation Information 7 Prohibited behavior information 8 Good conduct information 9. Tenant Evaluation Information 10 Restriction Information 11 Map Information 100 Evaluation System 110 In-vehicle equipment 111 In-car camera 112 GPS 113 Impact Sensor 114 Storage section 115 Controller 116 Communications Department 117 Situation Information 118 Notification Department 120 Lender terminal device 130 Operating Company Equipment 140 Communication Networks

Claims

1. In the controller of the evaluation device that evaluates vehicle lessees, A procedure for acquiring status information regarding the status of the vehicle from sensors mounted on the vehicle, A procedure for determining the borrower's actions based on the aforementioned situational information, If the borrower's actions fall under prohibited actions stored in the memory unit, the procedure for lowering the borrower's evaluation is as follows: An evaluation program that executes the program.

2. The aforementioned controller, A procedure for obtaining prohibited information corresponding to the prohibited act from a terminal device used by the lessor of the vehicle, A procedure for storing the prohibited act corresponding to the prohibited information in the storage unit. The evaluation program according to claim 1, which causes the program to execute.

3. The aforementioned controller, If the borrower's actions fall under the category of exemplary conduct stored in the memory unit, a procedure to improve the borrower's evaluation. The evaluation program according to claim 1, which causes the program to execute.

4. The aforementioned controller, Procedure for setting restrictions on lending a vehicle to the borrower, based on the evaluation results of the borrower. The evaluation program according to claim 1, which causes the program to execute.

5. The aforementioned controller, Procedure for notifying the borrower if the borrower's actions fall under the prohibited actions stored in the memory unit. The evaluation program according to claim 1, which causes the program to execute.

6. The aforementioned controller, Procedure for notifying the lessor of the vehicle if the lessee's actions fall under prohibited acts stored in the memory unit. The evaluation program according to claim 1, which causes the program to execute.

7. The aforementioned sensor is an image sensor that captures images of the interior of the vehicle. The aforementioned controller, A procedure to disable the operation stop operation on the image sensor from the time the vehicle is rented out until it is returned. The evaluation program according to claim 1, which causes the program to execute.

8. The aforementioned prohibited acts are: This includes acts that interfere with the image capture by the aforementioned image sensor. The evaluation program according to claim 7.

9. The aforementioned controller, If the borrower's actions interfere with the image capture by the image sensor, the procedure for stopping the vehicle's operation using the remote immobilizer. An evaluation program according to claim 8 that causes the execution of the following:

10. Equipped with a controller that evaluates the vehicle renter, The aforementioned controller, The system acquires status information regarding the status of the vehicle from sensors mounted on the vehicle. Based on the aforementioned situational information, the actions of the borrower are determined. If the borrower's actions fall under a prohibited act stored in the memory unit, the borrower's evaluation will be lowered. Evaluation device.