system

An AI-based system automates sales processes by analyzing reports, generating follow-up emails, and creating visual content, addressing inefficiencies in sales negotiations and customer support to enhance efficiency and quality.

JP2026099229APending Publication Date: 2026-06-18SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-06
Publication Date
2026-06-18

AI Technical Summary

Technical Problem

Sales representatives face increased workload and inefficiencies in business negotiations, customer support, and scheduling due to manual tasks such as recording negotiation content, scheduling adjustments, and creating follow-up emails, leading to decreased sales efficiency and delayed customer support.

Method used

An AI-based system that uses natural language processing to analyze sales reports, automatically initiate internal procedures, generate follow-up emails, synchronize schedules, and create visual content tailored to customer needs, reducing the workload of sales representatives.

Benefits of technology

Automates and streamlines sales activities, improving efficiency and customer service quality by reducing manual effort and enabling rapid responses to customer challenges.

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Abstract

We provide the system. [Solution] An AI-powered analytical tool to support sales activities, A natural language processing means that receives and analyzes report data, A process initiation mechanism that automates internal procedures based on analysis results, A means of generating emails that automatically respond to customers, A scheduling management method that adjusts the next appointment and reflects it in the calendar, A video generation method for generating visual content based on customer issues, A system that includes an information management mechanism for updating customer data.
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