system

The system addresses inefficiencies in information security consulting by automating analysis, identifying ambiguities, and providing personalized support, thereby enhancing consultation efficiency and quality.

JP2026100519APending Publication Date: 2026-06-19SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-09
Publication Date
2026-06-19

AI Technical Summary

Technical Problem

Consulting services related to information security impose a great burden on consultants and receptionists due to their high specialization, leading to inefficiencies in consultation response and variations in quality, with a need for improved efficiency and reliable information provision.

Method used

A system that automatically analyzes information, identifies ambiguities, provides corrective measures, searches for relevant laws and regulations, classifies consultation content, and assigns appropriate consultants, while monitoring consultation progress and notifying stakeholders.

Benefits of technology

Enhances consultation efficiency by stabilizing quality, reducing the burden on consultants and receptionists, and ensuring prompt and accurate responses through automated analysis and personalized support.

✦ Generated by Eureka AI based on patent content.

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  • Figure 2026100519000001_ABST
    Figure 2026100519000001_ABST
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Abstract

We provide the system. [Solution] A means to automatically analyze information received from the client and generate a summary, A means for identifying ambiguities and proposing corrective measures based on the analyzed information, Means for searching for and providing reference information from relevant laws, guidelines, and regulations, A means for classifying the aforementioned consultation content based on categories and automatically assigning a consultant to each consultation, A means of monitoring the progress of consultations and notifying staff and clients of updates, A system that includes this.
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