Information processing device, information processing method, and program

Abstract

The present invention enhances the convenience of a system during online drug administration guidance. An information processing apparatus provided with a confirmation unit for confirming whether a first face image and a second face image taken of persons receiving online drug administration guidance correspond to a patient-attendant relationship, and an output unit for outputting a confirmation result.

Description

[Technical field]

[0001] The present disclosure relates to an information processing device and the like used for online medication instruction. [Background technology]

[0002] Before a patient takes a medicine prescribed by a doctor, medical professionals (doctors and pharmacists) are required to provide face-to-face drug administration instructions to the patient. In the case of patients who do not fully understand the drug administration instructions, such as children or elderly people in welfare facilities, the patient's guardian or caregiver acts as an attendant and receives drug administration instructions together with the patient, helping them to take the medicine appropriately.

[0003] As disclosed in Patent Document 1, online medication instruction has begun, where patients can receive medication instruction using the video chat function of information devices without going to a medical institution (including a pharmacy). Online medication instruction is an effective method for reducing the burden on patients, such as travel to a medical institution or waiting time. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2020-91651 A Summary of the Invention [Problem to be solved by the invention]

[0005] In order to popularize online medication instructions, it is necessary to further improve the convenience of the system. [Means for solving the problem]

[0006] One aspect of the information processing device disclosed herein includes a confirmation unit that confirms whether a first facial image and a second facial image contained in an image of a person receiving online medication instructions correspond to a patient and attendant relationship, and an output unit that outputs the confirmation result.

[0007] One aspect of the information processing method disclosed herein is to confirm whether a first facial image and a second facial image contained in an image of a person receiving online medication instructions correspond to a patient and attendant relationship, and output the confirmation result.

[0008] One aspect of the program stored in the storage medium of the present disclosure causes a computer to confirm whether a first facial image and a second facial image contained in an image of a person receiving online medication instructions correspond to the relationship of a patient and an attendant, and output the confirmation result.

[0009] The program may be stored in a computer-readable and writeable non-transitory storage medium.

[0010] An object of the present disclosure is to provide a technique for improving the convenience of an information processing device in online medication instruction. Effect of the Invention

[0011] According to the information processing device of the present disclosure, it is possible to improve the convenience of the information processing device in online medication instruction. [Brief description of the drawings]

[0012] [Figure 1] FIG. 1 is a diagram showing an outline of online medication instruction. [Diagram 2] FIG. 1 is a diagram showing an overview of an online medication instruction system. [Diagram 3] FIG. 2 is a block diagram showing an example of the configuration of a user terminal according to the first embodiment. [Figure 4] FIG. 13 is a diagram illustrating an example of a configuration of a medical DB. [Diagram 5] FIG. 11 is a diagram showing an example of patient information. [Figure 6] FIG. 11 is a diagram showing an example of medical staff information. [Figure 7] FIG. 11 is a diagram showing an example of person identification information. [Figure 8] FIG. 13 is a diagram showing an example of medication instruction information. [Figure 9] FIG. 11 is a diagram showing an example of payment method information. [Figure 10] 3 is a block diagram showing an example of the configuration of a medical institution terminal according to the first embodiment. FIG. [Figure 11] 1 is a block diagram showing an example of a configuration of an authentication system according to a first embodiment. [Figure 12] FIG. 2 is a diagram showing an example of personal biometric information. [Figure 13] FIG. 13 is a diagram showing case classification of a payer based on age estimation processing. [Figure 14] 6 is a flowchart showing an example of an operation of a medical institution terminal according to the first embodiment. [Figure 15] FIG. 11 is a sequence diagram illustrating an example of a confirmation process. [Figure 16] FIG. 13 is a diagram showing an example of a screen output of a medical institution terminal. [Figure 17] FIG. 13 is a diagram showing another example of a screen output of the medical institution terminal. [Figure 18] FIG. 13 is a sequence diagram showing an example of medication instruction processing. [Figure 19] FIG. 13 is a diagram showing another example of a screen output of the medical institution terminal. [Figure 20] FIG. 11 is a sequence diagram showing an example of a payment process. [Figure 21] FIG. 13 is a sequence diagram showing an example of a medication notification process. [Figure 22] FIG. 11 is a sequence diagram showing an example of a medication confirmation process. [Figure 23] FIG. 11 is a block diagram showing an example of the configuration of a medical institution terminal according to the second embodiment. [Figure 24] 10 is a flowchart showing an example of an operation of a medical institution terminal according to the second embodiment. [Diagram 25] FIG. 2 is a diagram illustrating an example of a hardware configuration of a computer. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0013] An overview of online medication instruction will be described. In the following example, the people receiving online medication instruction are the patient and his / her attendant. Figure 1 is a diagram showing the overview of online medication instruction. Figure 1 shows an example in which a patient and his / her attendant at home receive online medication instruction from a medical professional at a medical facility.

[0014] Online medication instruction is realized, for example, by a user terminal installed in the patient's home and a medical institution terminal installed in a medical institution sending and receiving video and audio between them. The user terminal and medical institution terminal are, for example, personal computers (PCs), tablet terminals, smartphones, etc. In online medication instruction, a pharmacist explains to the patient and his / her attendant how to take the medicine prescribed by the doctor via a PC. An attendant is, for example, a person who receives online medication instruction and assists the patient in taking their medicine. The place where the online medication instruction is received may be, for example, a welfare facility other than the patient's home. In this case, the patient is an elderly person and the attendant is a caregiver.

[0015] [First embodiment] The online medication instruction system of the first embodiment will be described with reference to the drawings. Fig. 2 is a diagram showing an outline of the online medication instruction system. In the online medication instruction system, a user terminal 10 and a medical institution terminal 20 are communicatively connected via a network 60. The medical institution terminal 20 is also communicatively connected via the network 60 to an authentication system 30, a payment system 40, and a notification system 50.

[0016] The medical institution terminal 20 is communicably connected to the medical DB 21. The medical institution terminal 20 may be connected to the medical DB 21 via a network 60 if secure communication is possible.

[0017] [User terminal] The user terminal 10 will be described. The user terminal 10 is a terminal used by a person who receives online medication instruction. The person who receives online medication instruction is, for example, a patient and his / her attendant. Note that an attendant who assists the patient in taking medication may receive online medication instruction on behalf of the patient.

[0018] The user terminal 10 is, for example, a personal computer, a tablet, a smartphone, etc. The user terminal 10 is not limited to a terminal owned by the user. For example, the user terminal 10 may be an information communication terminal owned by a welfare facility. The user terminal 10 communicates with the medical institution terminal 20 and transmits and receives video and audio for online medication instruction.

[0019] 3 is a block diagram showing an example of the configuration of the user terminal 10 according to the first embodiment. The user terminal 10 includes a processing unit 101 and a storage unit 102. The user terminal 10 realizes various functions by executing processing programs stored in the storage unit 102. The user terminal 10 may also include a camera, microphone, monitor, speaker, and communication unit (not shown). The camera, microphone, monitor, and speaker may be devices built into the user terminal 10 or may be external devices. The user terminal 10 acquires video and audio of the patient and attendant receiving online medication instruction via the camera and microphone.

[0020] The processing unit 101 displays the acquired video on a monitor and outputs the acquired audio from a speaker. The processing unit 101 transmits the captured images (captured data) of the patient and attendant and the audio to the medical institution terminal 20.

[0021] The processing unit 101 may transmit the confirmation information to the medical institution terminal 20. The confirmation information is information for identifying an individual by an identifier attached to the identity confirmation. The identity confirmation is, for example, a health insurance card, a personal number card (My Number card), a driver's license, or a passport. The identity confirmation is not limited to a health insurance card, etc., as long as a unique identifier is assigned to an individual. For example, the processing unit 101 may extract the confirmation information from an IC chip in the personal number card and transmit it to the medical institution terminal 20, or may transmit a photographed image of the front and back of the personal number card as the confirmation information.

[0022] The processing unit 101 may store information on medication instruction, such as a drug prescription, transmitted from the medical institution terminal 20 in the storage unit 103 during online medication instruction.

[0023] The processing unit 101 may transmit a medication report indicating that the prescribed medication has been taken to the medical institution terminal 20. The medication report is a report indicating the medication status of the patient. The medication status may be information indicating whether or not the medication was taken according to medication instructions. The medication report may include the medication time taken in addition to the medication taken by the patient. The medication report may include a video of the patient taking the medication.

[0024] The storage unit 103 stores information on medication instruction and an application for online medication instruction.

[0025] [Medical Database] The medical DB records information about the diagnosis and treatment of patients. The medical DB may also include prescription information for each patient.

[0026] 4 is a diagram showing an example of the configuration of the medical DB 21. The medical DB 21 stores patient information 211, medical staff information 212, person identification information 213, medication instruction information 214, and payment method information 215.

[0027] FIG. 5 is a diagram showing an example of patient information 211. The patient information 211 is information related to a patient. The patient information 211 includes items such as a patient ID (identifier), a patient name, an age, and an insurance card ID. The patient information 211 shown in FIG. 5 includes information on a patient's attendant (also called attendant information). The attendant information is, for example, an attendant ID, an attendant name, and a relationship with the patient. The relationship with the patient is, for example, relationship information such as father and daughter, or information on a welfare worker such as a caregiver. The patient information 211 may include items other than those mentioned above. For example, disease information associated with the patient ID may be included. The patient information 211 may be stored in a storage unit (not shown) of the medical institution terminal 20.

[0028] FIG. 6 is a diagram showing an example of medical worker information 212. The medical worker information 212 is information related to a medical worker. The medical worker information 212 includes items such as a medical worker ID, name, occupation, and name of a medical institution. The occupation indicates the occupation of the medical worker, such as a pharmacist or a doctor. The name of a medical institution indicates the place of employment of the medical worker, such as YY Pharmacy or II Hospital. The medical worker information 212 may include items other than those mentioned above. The medical worker information 212 may be stored in a memory unit (not shown) of the medical institution terminal 20.

[0029] 7 is a diagram showing an example of the person identification information 213. The person identification information 213 is information in which a person ID for identifying an individual is associated with a patient ID, an attendant ID, and a medical staff ID included in the medical DB 21. Note that the person identification information 213 may include items other than those mentioned above.

[0030] FIG. 8 is a diagram showing an example of medication instruction information 214. The medication instruction information 214 shown in FIG. 8 includes items such as date and time, patient ID, medical staff ID, attendant ID, medication information, medication instruction record, and medicine notebook information. The date and time indicate the date and time when medication instruction was given to the patient. The medication information includes information on the drugs prescribed to the patient and their prescriptions. The medication instruction record includes the contents of medication instruction given to the patient. The medication instruction record may include recorded data of online medication instruction. The medicine notebook information is information such as the patient's medication history, medical history, allergies, etc.

[0031] Fig. 9 is a diagram showing an example of the payment method information 215. The payment method information 215 is information that associates a patient ID with a payment method. The payment method information 215 shown in Fig. 9 is information that associates the payment methods of a patient and his / her attendant.

[0032] Payment methods include, for example, credit cards and direct debit. Payment methods may also include two-dimensional codes used in mobile payments and IC cards in electronic money payments. For example, in the case of credit cards, credit card information such as the credit card name, credit card number, expiration date, and registered user name is used for payment. In the case of direct debit, account information such as the financial institution name, branch name, account number, and account holder name is used.

[0033] 9, the patient ID "PAT1" (child) is associated with the "Card 1 (ATN1)" of the parent who is the attendant, and the attendant IDs "ATN1" (father) and "ATN2" (mother) are associated with the credit cards "Card 1" and "Card 2". In addition, the patient ID "PAT2" (elderly person) is associated with the direct debit "Account 1", and no payment method is associated with each of the attendants "ATN3" (caregiver), "ATN4" (caregiver), and "ATN5" (daughter).

[0034] For example, the medical institution terminal 20 refers to the payment method information 215 in the medical DB 21, reads out the payment method associated with the patient to whom online medication instruction has been given, and uses it in the payment process for the online medication instruction.

[0035] [Medical institution terminal] The medical institution terminal 20 will be described. The medical institution terminal 20 is a terminal used by a person who provides online medication instruction. The person who provides online medication instruction is, for example, a doctor or a pharmacist. The medical institution terminal 20 is, for example, a personal computer or a server. The medical institution terminal 20 communicates with the user terminal 10 and transmits and receives video and audio for online medication instruction. The medical institution terminal 20 may transmit information related to medication instruction to the user terminal 10.

[0036] Fig. 10 is a block diagram showing an example of the configuration of the medical institution terminal 20 according to the first embodiment. The medical institution terminal 20 shown in Fig. 10 includes a confirmation unit 201, an output unit 202, a medication instruction processing unit 203, a payment processing unit 204, a medication management unit 205, and a notification processing unit 206. The medical institution terminal is also called an information processing device.

[0037] The medical institution terminal 20 may also include a camera, a microphone, a monitor, a speaker, and a communication unit (not shown). The camera, the microphone, the monitor, and the speaker may each be a device built into the medical institution terminal 20 or an external device.

[0038] The medical institution terminal 20 may include a processor and a memory, and may realize various functions including the functions of the confirmation unit 201, the output unit 202, the medication instruction processing unit 203, the payment processing unit 204, the medication management unit 205, and the notification processing unit 206 by the processor executing a processing program stored in the memory. At least one of the medication instruction processing unit 203, the payment processing unit 204, the medication management unit 205, and the notification processing unit 206 may be omitted from the configuration of the medical institution terminal 20.

[0039] When the medical institution terminal 20 receives a facial image of a person receiving online medication instruction, transmitted from the user terminal 10, the confirmation unit 201 confirms whether the people in the acquired facial image are a patient receiving online medication instruction and his / her attendant. Specifically, the confirmation unit 201 confirms whether the two acquired facial images (first facial image, second facial image) correspond to the relationship of a patient and an attendant. To perform this confirmation, the confirmation unit 201 executes an identity confirmation process and a relationship confirmation process. When there is a single person receiving medication instruction, the confirmation unit 201 does not need to execute the relationship confirmation process.

[0040] In the identity verification process, the verification unit 201 transmits a facial image to the authentication system 30 and collates it with facial information registered in the authentication system 30. When one image contains multiple facial images, the verification unit 201 extracts a facial image for each face and transmits each facial image to the authentication system 30. For example, the facial image may be transmitted to the authentication system 30 together with a request number. Note that the process of extracting a facial image for each face may be executed by the authentication system 30. In this case, the verification unit 201 transmits one image containing multiple facial images to the authentication system 30.

[0041] If the facial information of the face image matches the facial information of the authentication system 30, the authentication system 30 transmits a person ID corresponding to the registered facial information to the medical institution terminal 20 as a matching result. If the facial information of the authentication system 30 does not match, the authentication system 30 transmits a matching error to the medical institution terminal 20 as a matching result.

[0042] When the person ID of the matching result is received from the authentication system 30, the confirmation unit 201 refers to the person identification information 213 of the medical DB 21, and extracts the patient ID or attendant ID that matches the person ID of the matching result.

[0043] When a matching error is received from authentication system 30, confirmation unit 201 does not execute the relationship confirmation process, but passes the matching error as a confirmation result to output unit 202. Output unit 202 may display the matching error as error information.

[0044] Next, in the relationship confirmation process, the confirmation unit 201 confirms whether the extracted patient ID and attendant ID correspond to the relationship between the patient ID and attendant ID registered in the patient information 211 of the medical DB 21.

[0045] If the relationship corresponds to the relationship between the patient and the attendant registered in the patient information 211, the confirmation unit 201 sends the confirmation result to the output unit 202 and the medication instruction processing unit 203. The confirmation result may include the patient ID of the patient whose identity has been confirmed and the attendant ID of the attendant. The confirmation result may also include the patient name, the attendant name, or the relationship with the patient.

[0046] On the other hand, if the relationship does not correspond to that of a patient and an attendant, the confirmation unit 201 sends error information to the output unit 202 as a confirmation result.

[0047] When the payment for online medication instruction is processed by face payment, the confirmation unit 201 may send the collation results obtained by the identity confirmation process of the patient and attendant to the payment processing unit 204.

[0048] In the above, the confirmation unit 201 confirms the identity of the person receiving the medication instruction, but the confirmation unit 201 may also confirm the identity of the doctor or pharmacist who provides the medication instruction. In this case, the confirmation unit 201 performs face matching on the face image of the person providing the medication instruction on the medical institution terminal 20 using the authentication system 30, and confirms that the person is a doctor or a pharmacist by referring to the matching result and the medical staff information 212.

[0049] The output unit 202 outputs the confirmation result. For example, the output unit 202 may output information indicating that the identity of the person receiving medication instruction has been confirmed to the face of the person receiving medication instruction displayed on the monitor screen of the medical institution terminal 20 or around the face. The information indicating that the identity of the person has been confirmed may be output, for example, by superimposing it on a face image. The output unit 202 may display and output the person receiving medication instruction, for example, the patient's name and the name of the attendant, on the monitor screen. In addition, the output unit 202 may transmit the image on the monitor screen of the medical institution terminal 20 to the user terminal 10. The output unit 202 may output error information indicating that there is no relationship between the people in the first face image and the second face image.

[0050] The output unit 202 may output information included in the patient information 211, the medical staff information 212, the medication instruction information 214, and the payment method information 215. The output destination is the monitor of the medical institution terminal 20. The output unit 202 may output an image captured from the monitor screen to the user terminal 10.

[0051] The output unit 202 may receive the name of the patient or attendant who will be the person settling the bill from the payment processing unit 204 described below, and display and output payment confirmation information. The payment confirmation information may be, for example, "Is Mr. / Ms. XX the person settling the bill?" The output destination is the monitor screen of the medical institution terminal 20 or the user terminal 10.

[0052] After completing the identity verification and relationship verification of the person who will receive the medication instruction, online medication instruction to the patient and attendant is started. The medication instruction processing unit 203 uses the patient ID and attendant ID sent from the verification unit 201 to generate a record of the medication instruction information 214 shown in Fig. 8, and adds it to the medication instruction information 214 in the medical DB.

[0053] The medication instruction processing unit 203 registers, in the medication information, information about the medicine prescribed by the doctor to the patient and its prescription (prescription information).

[0054] In online medication instructions, the pharmacist or doctor providing the medication instruction will ask the patient and accompanying person about their symptoms, then explain the effects and dosage of the prescribed medication, possible side effects, what to do if you forget to take it, and how to store the medication. The pharmacist or doctor will also check and answer any questions from the patient and accompanying person.

[0055] After the medication instruction, the medication instruction processing unit 203 registers the patient's medication history in the medication instruction record of the medication instruction information 214. The medication history may be in a SOAP format. The medical history includes subjective information from the patient and / or caregivers, objective information such as test results, pharmaceutical considerations, and plans for future care.

[0056] The medication instruction record may include recorded data from the start to the end of the online medication instruction. The recorded data of the online medication instruction may be made available for viewing at a later date upon request from the patient or attendant. However, it is preferable that the condition for this is that the patient and attendant have been confirmed through identity verification and relationship verification. Note that identity verification and relationship verification may be performed by a method other than facial authentication, such as password authentication using a preregistered password.

[0057] After completing the medication instruction, the medication instruction processing unit 203 registers the medication information in the patient's medication notebook information.

[0058] The payment processing unit 204 refers to the payment method information 215 in the medical DB 21 and acquires information on the payment method associated with the patient or attendant. The payment processing unit 204 transmits a payment confirmation request to the patient or attendant who will be the person making the payment in the accounting for the online medication instruction, to confirm the payment method associated with the patient or attendant. For example, the payment processing unit 204 transmits a payment confirmation to the user terminal 10 via the output unit 202. If the payment confirmation result from the user terminal 10 is payment approval, the payment processing unit 204 transmits information on the payment method associated with the patient or attendant to the payment system 40 and executes the payment process.

[0059] The payment processing unit 204 checks the payment confirmation result from the user terminal 10, and if the payment confirmation result indicates that the payment is approved, transmits the information on the payment method to the payment system 40 and requests payment. The payment system 40 makes the payment using the transmitted information on the payment method, and transmits the payment result to the medical institution terminal 20.

[0060] The payment processing unit 204 completes the payment process when the payment result received from the payment system 40 indicates that the payment has been completed. The payment processing unit 204 may transmit information indicating that the payment has been completed to the user terminal 10 via the communication unit.

[0061] When verifying the identity of the patient and attendant using facial images, the payment processing unit 204 may determine the person who will pay for the online medication instruction accounting using the result of age estimation processing based on the facial images of the patient and attendant. For example, the payment processing unit 204 may identify the patient or attendant whose facial image has a higher estimated age as the payer as a result of the age estimation processing. The payment processing unit 204 may transmit a payment confirmation request to confirm the payment method linked to the identified patient or attendant. The processing unit 101 of the user terminal 10 outputs a payment confirmation display, allowing the patient or attendant to confirm and register the payer and the payment method. An output image by the processing unit 101 may be, for example, "Is the payer Mr. / Ms. XX?"

[0062] Fig. 13 is a diagram showing case classification of the payer by age estimation processing. In the example of Fig. 13, the ages of the patient and attendant who have been subjected to age estimation processing are classified into children (up to 19 years old), adults (20 to 64 years old), and elderly people (65 years old and over). The age classifications are merely examples and are not limited to these.

[0063] If the result of the age estimation process is that the patient is a child and the attendant is in the adult age category or above, the older attendant relative is identified as the payer, and payment is made using the payment method linked to the attendant. In cases of such age categories, this saves the trouble of linking and registering payment method information to the child patient in the payment method information 215. Also, if the result of the age estimation process is that the patient is elderly and the attendant is in the adult age category, payment processing can be carried out using the payment method linked to the elderly patient.

[0064] In addition, if the patient and attendant are in the same age category, the person making the payment can be changed to either the patient or the attendant by confirming whether they will be the patient or the attendant in the payment confirmation. Also, if the patient is an adult and the attendant is in the elderly age category, the attendant will be specified as the person making the payment, but the payment can be changed to the patient's payment in the payment confirmation.

[0065] For example, the medical institution terminal 20 refers to the payment method information 215 in the medical DB 21, reads out information on a payment method linked to a patient who has received online medication instruction, and uses the information in the payment process for the online medication instruction.

[0066] The medication management unit 205 performs medication management for patients who have received online medication instructions. The medication management includes a medication notification process and a medication confirmation process.

[0067] The medication notification process notifies the patient or his / her attendant of the timing when the patient takes the medicine. For example, the medication management unit 205 refers to the medication information and medication instruction records in the medical DB 21, acquires the time period when the patient takes the medicine, and generates a medication notification. The time period when the medicine is taken is, for example, morning, afternoon, or evening. The medication notification may include the patient's name, the prescribed medicine, and its dosage method in addition to the time period.

[0068] Furthermore, the medication confirmation process confirms the medication status of the patient. For example, the medication management unit 205 sends a medication confirmation notification to the user terminal 10, receives a medication report from the user terminal 10, and confirms the medication status of the patient. The medication management unit 205 may register the confirmed medication status of the patient in the medication instruction record of the medical DB 21. The medication management unit 205 generates a medication confirmation notification of the patient, for example, by referring to the medication information and medication instruction record of the medical DB 21.

[0069] Furthermore, the medication management unit 205 may generate a notification of remaining medication of the prescribed medication by referring to the prescription instruction record of the patient, which is updated by the medication report of the patient. The notification of remaining medication may include the date when the number of remaining medication will be 0 at the earliest. The notification of remaining medication may also include information regarding the reservation of the next online medication instruction. The information regarding the reservation may be, for example, "You will run out of medication in XX days. If you need more, please contact △△ Clinic and inform us of the next online medication instruction. Contact information for next reservation: https: / / ○○.jp / OnlineFukuyaku / ". The information regarding the reservation may include, for example, a schedule in which reservations for online medication instruction can be made. Note that the information regarding the reservation of online medication instruction may be notified as a medication instruction reservation notification separately from the notification of remaining medication. The reservation may be for online medical consultation, home visit medical consultation, or outpatient treatment in addition to online medication instruction.

[0070] The medication management unit 205 passes the medication notification, medication confirmation notification, or remaining medication notification to the notification processing unit 206.

[0071] The notification processing unit 206 generates a notification instruction and transmits the generated notification instruction to the notification system 50. The notification instruction includes notification contents to the patient who has received online medication instruction or to the attendant. The notification contents are, for example, a medication notification, a medication confirmation notification, or a remaining medication notification.

[0072] [Authentication system] Fig. 11 is a block diagram showing an example of the configuration of an authentication system 30. The authentication system 30 shown in Fig. 11 includes an authentication unit 301 that performs authentication using biometric information, and a storage unit 302 that stores personal biometric information. The biometric information is, for example, face information included in a face image.

[0073] Fig. 12 is a diagram showing an example of personal biometric information. The personal biometric information shown in Fig. 12 includes, for example, a person ID for identifying an individual and items of biometric information of the individual. The biometric information may include face information, fingerprint information, and palm print information. The face information is, for example, a facial feature amount.

[0074] The authentication unit 301 extracts face information from the received face image and compares it with personal biometric information (face information) in the storage unit 302. When the authentication unit 401 detects multiple faces in the received face image, the authentication unit 401 compares the faces one by one.

[0075] If the facial information of the received facial image matches the facial information in the storage unit 302, the authentication system 30 transmits a person ID corresponding to the registered facial information to the medical institution terminal 20 as a matching result. If the facial information of the authentication system 30 does not match, the authentication system 30 transmits a matching error to the medical institution terminal 20 as a matching result.

[0076] Although the authentication system 30 has been described as an external device to the medical institution terminal 20, the medical institution terminal 20 may include the functions of the authentication system 30.

[0077] [Payment system] The payment system 40 shown in Fig. 2 performs payment processing such as credit card payment or account transfer payment. The payment system 40 may be a payment agent system that processes payments by various payment methods in a lump sum. The connection method with the payment system 40 may be, for example, any of a link type, a token type, a data transmission type, and a mail link type, or other types.

[0078] The payment system 40 accepts a payment request from the medical institution terminal 20, performs credit inquiries and sales processing, and returns the results.

[0079] During payment processing, the payment system 40 accepts, for example, the credit card number and expiration date of the payment means (card 1) linked to the patient ID (PAT1) from the medical institution terminal 20. The payment system 40 connects online to a server of a card company or the like, checks the validity of card 1, and performs sales processing. The payment system 40 transmits the payment result to the medical institution terminal 20 and records the payment result in a transaction log.

[0080] Although the payment system 40 has been described as an external device to the medical institution terminal 20, the medical institution terminal 20 may include the functionality of the payment system 40.

[0081] [Notification system] The notification system 50 shown in FIG. 2 receives a notification instruction sent by the medical institution terminal 20, and notifies the patient and attendant of the notification content based on the notification instruction. The notification to the patient and attendant may be received by the user terminal 10. The notification may also be received by a user terminal different from the user terminal 10 used for the online medication instruction. For example, the online medication instruction may be performed on a personal computer, and the notification may be received by a smartphone. The notification system 50 is, for example, an email system that manages email addresses, or a server that provides a social networking service (SNS).

[0082] Furthermore, the notification system 50 has been described as an external device to the medical institution terminal 20, but the medical institution terminal 20 may include the functionality of the notification system 50.

[0083] [Operation] The operation of the medical institution terminal according to the first embodiment will be described with reference to the drawings. Fig. 14 is a flowchart showing an example of the operation of the medical institution terminal 20. The medical institution terminal 20 executes a confirmation process (step S10), a medication instruction process (step S20), a payment process (step S30), and a medication management (step S40).

[0084] Before starting the confirmation process, the user terminal 10 and the medical institution terminal 20 are connected to each other so that they can communicate with each other and send and receive various information. The confirmation process (step S10) of the medical institution terminal 20 shown in Fig. 14 will be described. The confirmation process includes an identity confirmation process and a relationship confirmation process. The confirmation process is executed before starting medication instruction.

[0085] 15 is a sequence diagram showing an example of the confirmation process. The confirmation unit 201 of the medical institution terminal 20 requests the user terminal 10 for photographed data for identity confirmation process (step S101). The processing unit 11 of the user terminal 10 acquires photographed data capturing the appearance of the patient and attendant (step S102). The photographed data is captured by a camera connected to or built into the user terminal 10. The user terminal 10 transmits the photographed data including the faces of the patient and attendant who will receive online medication instructions to the medical institution terminal 20 (step S103).

[0086] When the medical institution terminal 20 receives the photographed data of the patient and attendant, the output unit 202 outputs the photographed data to the monitor screen of the medical institution terminal 20. Fig. 16 is a diagram showing the screen output of the medical institution terminal 20. A screen display 2021 shown in Fig. 16 includes an image display 2022 of the photographed data of the patient and attendant, an image display 2023 of the photographed data of the pharmacist acquired by the medical institution terminal 20, and a display 2024 of information related to medication instructions.

[0087] Mark 2025 is superimposed on image display 2022 of the captured data. Mark 2025 indicates that the captured data includes a facial image. The face in the captured data is recognized by known facial recognition technology. Confirmation unit 201 determines whether facial information can be extracted from the recognized facial image, and output unit 202 changes the color of the mark according to the determination. The doctor or pharmacist looks at image display 2022 of the captured data and mark 2025, and guides the patient and attendant so that facial images of the patient and attendant can be obtained from the captured data.

[0088] Returning to FIG. 15, the confirmation unit 201 acquires a facial image of the patient (first facial image) and a facial image of the attendant (second facial image) (step S104), and the medical institution terminal 20 transmits the facial images of the patient and attendant to the authentication system 30 (step S105).

[0089] The authentication system 30 extracts face information from each of the received face image of the patient (first face image) and the face image of the attendant (second face image), and compares the extracted face information with face information preregistered in the authentication system 30 (step S106).

[0090] The authentication system 30 transmits the matching result to the medical institution terminal 20 (step S107). If the facial information of the patient and attendant match, the matching result including the person ID corresponding to the facial information registered in the authentication system 30 is transmitted. On the other hand, if the facial information does not match, the matching result including a matching error is transmitted.

[0091] When the medical institution terminal 20 accepts the person ID as the matching result, the confirmation unit 201 executes a relationship confirmation process (step S108). The confirmation unit 201 refers to the person identification information 213 of the medical DB 21, and extracts a patient ID or attendant ID that matches the person ID of the matching result. The confirmation unit 201 confirms whether the extracted patient ID and attendant ID correspond to the relationship between the patient ID and attendant ID registered in the patient information 211 of the medical DB 21.

[0092] If the confirmation result corresponds to the relationship between a patient and an attendant, the confirmation unit 201 sends the confirmation result to the output unit 202 and the medication instruction processing unit 203. The confirmation result may include the patient ID of the patient whose identity has been confirmed and the attendant ID of the attendant. The confirmation result may also include the patient name, the attendant name, or the relationship with the patient.

[0093] The output unit 202 of the medical institution terminal 20 outputs the confirmation result (step S109). FIG. 17 is a diagram showing the screen output of the medical institution terminal 20. A screen display 2021 shown in FIG. 17 shows a display when the confirmation process is completed. Marks 2026 and 2027 indicate that the patient and attendant in the photographed data correspond to a pre-registered patient and attendant relationship. By associating the position of the face image in the photographed data with the confirmation result of the face image, the color, shape, etc. of the marks 2026 and 2027 in the image display 2022 may be changed so that the doctor or pharmacist can identify whether it is the patient or the attendant. Furthermore, after the confirmation process is completed, the output unit 202 displays and outputs the names of the patient and attendant on the display 2024.

[0094] Next, a description will be given of the medication instruction process (step S20) of the medical institution terminal 20 shown in Fig. 14. Fig. 18 is a sequence diagram showing an example of the medication instruction process.

[0095] After the confirmation process of the patient and attendant is completed, the medication instruction processing unit 203 of the medical institution terminal 20 generates a medication instruction ID, and generates a record of the medication instruction information 214 in the medical DB 21 using the patient ID and attendant ID sent from the confirmation unit 201 (step S201). Furthermore, the medication instruction processing unit 203 adds information on the drug prescribed by the doctor to the patient and its prescription (prescription information) to the medication instruction information 214.

[0096] Fig. 19 is a diagram showing an example of a screen output of the medical institution terminal 20. In the display 2024 shown in Fig. 19, information on the patient's prescribed drug is displayed based on the information in the medication instruction information 214. The doctor or pharmacist looks at the display 2024 and explains to the patient and his / her attendant about the drug prescribed for the patient and how to take it. The medication instruction processing unit 203 transmits a part of the medication instruction information 214 to the user terminal 10 (step S202).

[0097] While video and audio data of the patient, attendant, doctor, or pharmacist is being transmitted and received between the user terminal 10 and the medical institution terminal 20, the medication instruction processing unit 203 records the video and audio data of medication instruction (step S203).

[0098] In medication instructions, pharmacists and doctors listen to the symptoms of the patient and their attendant, then explain the effects and dosage of the prescribed medication, possible side effects, what to do if you forget to take the medication, and how to store the medication. The pharmacist and doctor also check and answer any questions from the patient and their attendant.

[0099] After the medication instruction, the medication instruction processing unit 203 registers the patient's medical history in the medication instruction record of the medication instruction information 214 (step S204). The medication instruction record also includes video and audio data from the start to the end of the medication instruction. After the medication instruction is completed, the medication instruction processing unit 203 registers the medication information of the medication instruction information 214 in the medication notebook information. The medication information for each medication instruction is stored in the medication notebook information.

[0100] Next, a description will be given of the payment process (step S30) of the medical institution terminal 20 shown in Fig. 14. Fig. 20 is a sequence diagram showing an example of the payment process.

[0101] The payment processing unit 204 of the medical institution terminal 20 refers to the payment method information 215 of the medical DB 21 and acquires the payment method linked to the patient or attendant (step S301). The payment processing unit 204 transmits a payment confirmation request to the patient or attendant who will be the person making the payment for the online medication instruction accounting, to confirm the payment method linked to the patient or attendant (step S302). The payment confirmation request includes the name of the person making the payment and information on the payment method. The information on the payment method is, for example, card information.

[0102] When the user terminal 10 receives the payment confirmation request, the processing unit 101 displays the contents of the payment confirmation request on the screen, accepts the confirmation result, and registers the payment confirmation result (step S303). The confirmation result is, for example, payment approval or payment refusal. Payment approval is information indicating that the settlor has approved the payment by the payment means. The user terminal 10 transmits the registered payment confirmation result to the medical institution terminal 20 (step S304). The payment processing unit 204 confirms the payment confirmation result (step S305), and if the payment confirmation result is payment approval, transmits the information of the payment means to the payment system 40 (step S306) and requests payment. The payment system 40 makes the payment using the transmitted information of the payment means (step S307), and transmits the payment result to the medical institution terminal 20 (step S308).

[0103] The payment processing unit 204 receives the payment result from the payment system 40, and if the payment result indicates that the payment has been completed, completes the payment process (step S309). The medical institution terminal 20 transmits information indicating that the payment has been completed to the user terminal 10 (step S310).

[0104] The payment processing unit 204 may perform age estimation processing based on the facial images of the patient and attendant when identifying the payer and acquiring the payment method information in step S301. As a result of the age estimation processing, the payment processing unit 204 identifies the patient or attendant whose facial image has a higher estimated age as the payer. The payment processing unit 204 sends a payment confirmation request to the user terminal 10 to confirm the payment method linked to the identified patient or attendant. The payment confirmation request may be, for example, "Is the payer Mr. / Ms. XX?" The processing unit 101 of the user terminal 10 outputs a payment confirmation display, so that the patient or attendant can confirm the person making the payment and the payment method and register them.

[0105] Next, the medication management (step S40) of the medical institution terminal 20 shown in Fig. 14 will be described. The medication management is a process for managing the medication of a patient. The medication management includes a medication notification process and a medication confirmation process.

[0106] 21 is a sequence diagram showing an example of an operation related to a medication notification process for medication management. The medication notification is sent via a notification system 50 to a user terminal 10 used by a patient or an attendant.

[0107] The medication management unit 205 of the medical institution terminal 20 refers to the medication information and medication instruction records in the medical DB 21, acquires the time period during which the patient takes medication, and generates a medication notification (step S401). The notification processing unit 206 of the medical institution terminal 20 generates a notification instruction for notifying the patient and attendant, and transmits the notification instruction including the medication notification to the notification system 50 (step S402). The notification system 50 receives the notification instruction, and sends the medication notification to the email addresses of the patient and attendant based on the notification instruction (step S403).

[0108] 22 is a sequence diagram showing an example of the operation of the medication confirmation process of the medication management. The medication confirmation process via the notification system 50 will be described below.

[0109] The medical institution terminal 20 sends a medication confirmation notification to the user terminal 10, receives a medication report from the user terminal 10, and confirms the medication status of the patient.

[0110] Specifically, the medication management unit 205 refers to the medication information and medication instruction records in the medical DB 21 and generates a medication confirmation notification for the patient (step S411). The notification processing unit 206 generates a notification instruction for notifying the patient and attendant, and transmits the notification instruction including the medication confirmation notification to the notification system 50 (step S412). The notification system 50 receives the notification instruction, and sends the medication confirmation notification to the email addresses of the patient and attendant based on the notification instruction (step S413). For example, the notification to the patient and attendant may be a short message or an application used in SNS.

[0111] The processing unit 101 of the user terminal 10 generates a medication report (step S414). The medication report includes information indicating that the patient has taken the medication in accordance with the medication instructions. For example, the medication report may be a video of the patient taking the medication. The processing unit 101 returns the medication report to the sender of the medication confirmation notification (step S415). The notification system 50 transmits the medication report from the user terminal 10 to the medical institution terminal 20 (step S416).

[0112] The medication management unit 205 registers the medication status of the patient in the medication instruction record in the medical DB 21 based on the medication report (step S417).

[0113] The medication management unit 205 may generate a notification of remaining medication of the prescribed medication by referring to the prescription instruction record of the patient, which is updated by the medication report of the patient. The notification of remaining medication may include the date when the number of remaining medications of the patient will be 0 if taken as prescribed. The notification of remaining medication is notified to the user terminal 10 via the notification system 50.

[0114] (Effects of the First Embodiment) According to the first embodiment, the convenience of the system in online medication instruction is improved. Specifically, when multiple people, such as a patient and an attendant, receive online medication instruction, the medical institution terminal 20 can confirm the relationship between the people shown on the screen instead of the medical staff. This is because the confirmation unit 201 confirms whether the first face image and the second face image included in the image of the person receiving online medication instruction correspond to the relationship between the patient and the attendant, and the output unit 202 outputs the confirmation result.

[0115] [Second embodiment] A medical institution terminal according to the second embodiment will be described with reference to the drawings. As with the medical institution terminal 20 according to the first embodiment, the medical institution terminal 20 according to the second embodiment is communicably connected to the user terminal 10 and the authentication system 30 via the network 60. The medical institution terminal 20 is also communicably connected to the medical DB 21.

[0116] 23 is a block diagram showing an example of the configuration of the medical institution terminal 20. The medical institution terminal 20 includes a confirmation unit 201 and an output unit 202. The configuration of the medical institution terminal 20 according to the second embodiment is a configuration in which the medication instruction processing unit 203, the payment processing unit 204, the medication management unit 205, and the notification processing unit 206 are omitted from the medical institution terminal 20 according to the first embodiment. The medical institution terminal is also called an information processing device. The medical institution terminal 20 includes a processor and a memory, and realizes various functions including the functions of the confirmation unit 201 and the output unit 202 by the processor executing a processing program stored in the memory.

[0117] The medical institution terminal 20 accepts an image of a patient and an attendant receiving online medication instruction from the user terminal 10. The confirmation unit 201 confirms whether a first face image and a second face image included in the image of the person receiving online medication instruction correspond to the relationship of a patient and an attendant. The details will be described below.

[0118] The confirmation unit 201 transmits the acquired face image to the authentication system 30 and compares it with face information registered in the authentication system 30. When the face information of the face image matches the face information in the authentication system 30, the authentication system 30 transmits a person ID corresponding to the registered face information as a comparison result to the medical institution terminal 20. When the person ID of the comparison result is received, the confirmation unit 201 refers to the person identification information 213 of the medical DB 21 and extracts a patient ID or an attendant ID that matches the person ID of the comparison result.

[0119] The confirmation unit 201 confirms whether the extracted patient ID and attendant ID correspond to the relationship between the patient ID and attendant ID registered in the patient information 211 of the medical DB 21. If they correspond to the relationship between the patient and attendant registered in the patient information 211, the confirmation unit 201 sends the confirmation result to the output unit 202. The confirmation result may include the patient ID of the patient whose identity has been confirmed and the attendant ID of the attendant. The confirmation result may also include the patient name, the attendant name, or the relationship with the patient.

[0120] The output unit 202 outputs the confirmation result. The output unit 202 may display information indicating that they are in a patient-attendant relationship. For example, when face images of a patient and an attendant are displayed on the same screen, marks surrounding their respective faces may be blinked at the same time, or a mark surrounding both faces may be displayed. The information indicating that they are in a patient-attendant relationship may be text or the like. The output unit 202 may display and output the person receiving the medication instruction, for example, the patient's name and the attendant's name, on the monitor screen.

[0121] The medical institution terminal 20 according to the second embodiment may include a medical DB 21 or an authentication system 30.

[0122] 24 is a flowchart showing an example of the operation of the medical institution terminal 20 according to the second embodiment. The user terminal 10 and the medical institution terminal 20 are connected to each other so as to be able to communicate with each other and to be able to transmit and receive various information.

[0123] The user terminal 10 transmits photographed data including the faces of the patient and attendant who will receive online medication instructions to the medical institution terminal 20. When the medical institution terminal 20 receives the photographed data of the patient and attendant, the confirmation unit 201 acquires a facial image of the patient (first facial image) and a facial image of the attendant (second facial image). The medical institution terminal 20 transmits the facial images of the patient and attendant to the authentication system 30. The authentication system 30 compares the received facial image of the patient (first facial image) and the facial image of the attendant (second facial image) with preregistered facial information, and transmits the comparison result to the medical institution terminal 20. If the facial information of the patient and attendant match, the comparison result including a person ID corresponding to the facial information registered in the authentication system 30 is transmitted.

[0124] When the person ID is received as the matching result, the confirmation unit 201 refers to the person identification information 213 of the medical DB 21 and extracts a patient ID or an attendant ID that matches the person ID of the matching result. The confirmation unit 201 confirms whether the extracted patient ID and attendant ID correspond to the relationship between the patient ID and attendant ID registered in the patient information 211 of the medical DB 21 (step S11). If the confirmation result indicates that the relationship corresponds to that of a patient and an attendant, the confirmation unit 201 sends the confirmation result to the output unit 202. The output unit 202 outputs the confirmation result (step S12). The output of the confirmation result is a display of a mark indicating that the relationship corresponds to that of a patient and an attendant. The color, shape, etc. of the marks of the patient and attendant may be changed so that it is possible to distinguish whether they are the patient or the attendant. The output unit 202 may display and output the names of the patient and the attendant.

[0125] (Effects of the second embodiment) According to the medical institution terminal 20 of the second embodiment, the convenience of the system in online medication instruction can be improved. Specifically, when multiple people, such as a patient and an attendant, receive online medication instruction, the medical institution terminal 20 can confirm the relationship between the people shown on the screen instead of the medical staff. This is because the confirmation unit 201 confirms whether the first face image and the second face image included in the image of the person receiving online medication instruction correspond to the relationship between the patient and the attendant, and the output unit 202 outputs the confirmation result.

[0126] (Hardware configuration) FIG. 25 is a diagram showing an example of a hardware configuration of a computer. The above-mentioned user terminal 10, medical institution terminal 20, authentication system 30, payment system 40, and notification system 50 are realized by executing a program (software program, computer program) in a CPU 91 of a computer 90 shown in FIG. 25. Specifically, the functions of each component of the medical institution terminal 20 are realized by executing a program. These components may be realized by a CPU (Central Processing Unit) 91 reading a program 94 from a ROM (Read Only Memory) 92 or a storage device 95, and executing the read program 94 using the CPU 91 and a RAM (Random Access Memory) 93. The present disclosure described using the above-mentioned embodiments as examples can be considered to be configured by a code representing a computer program or a computer-readable storage medium in which the code representing the computer program is stored. The computer-readable storage medium is, for example, a storage device 95, a removable magnetic disk medium (not shown), an optical disk medium, or a memory card. Note that the components of each embodiment may be dedicated hardware using an integrated circuit.

[0127] The present disclosure is not limited to the above-described embodiments, and various modifications are possible. The technical scope of the present disclosure also includes embodiments obtained by appropriately combining the configurations, operations, and processes disclosed in different embodiments.

[0128] The present disclosure is not limited to the above-described embodiment. That is, the present disclosure can be applied in various aspects that can be understood by a person skilled in the art within the scope of the present disclosure.

[0129] [Appendix 1] A confirmation means for confirming whether a first face image and a second face image included in an image of a person receiving online medication instruction correspond to a relationship between a patient and an attendant; An output means for outputting the confirmation result; An information processing device comprising:

[0130] [Appendix 2] the first face image and the second face image are included in the same image; 2. An information processing device according to claim 1.

[0131] [Appendix 3] A storage means for storing patient information including the relationship between the patient and the attendant; Further comprising: 3. The information processing device according to claim 1 or 2.

[0132] [Appendix 4] If the above relationship applies, the output means outputs an indication indicating an identification of the patient or the attendant for the first face image and the second face image. 4. An information processing device according to any one of claims 1 to 3.

[0133] [Appendix 5] If the above relationship applies, The output means outputs a display showing the name of the patient and the name of the attendant. 5. An information processing device according to any one of claims 1 to 4.

[0134] [Appendix 6] If the relationship is not satisfied, the output means outputs error information indicating that there is no relationship between the persons in the first face image and the second face image. 4. An information processing device according to any one of claims 1 to 3.

[0135] [Appendix 7] The online medication instruction information is registered in the medication notebook information of the patient. 7. An information processing device according to any one of claims 1 to 6.

[0136] [Appendix 8] The medication instruction information includes a medication instruction date, a prescription, a patient's name, and a companion's name. 8. The information processing device according to claim 7.

[0137] [Appendix 9] and a payment processing means for making a payment for the online medication instruction by referring to payment means information indicating a payment means associated with the patient or the attendant. 9. An information processing device according to any one of appendix 1 to 8.

[0138] [Appendix 10] The confirmation means executes an age estimation process using face images of the patient and the attendant, The payment processing means determines which of the patient and the attendant has the older estimated age as the person who settles the payment. 10. The information processing device according to claim 9.

[0139] [Appendix 11] and a medication management means for notifying a user terminal of the patient or the attendant of the timing of the patient's medication during the time period when the patient takes the medication. 11. An information processing device according to any one of claims 1 to 10.

[0140] [Appendix 12] The medication management means confirms the medication status of the patient based on a medication report from a user terminal of the patient or the attendant. 12. The information processing device according to claim 11.

[0141] [Appendix 13] The medication report includes a video of the patient taking the medication. 13. The information processing device according to claim 12.

[0142] [Appendix 14] Confirm whether the first and second facial images of the person receiving online medication instructions correspond to the relationship of a patient and an attendant, Output the confirmation results, Information processing methods.

[0143] [Appendix 15] Confirm whether the first and second facial images of the person receiving online medication instructions correspond to the relationship of a patient and an attendant, Output the confirmation results A storage medium that stores a program that causes a computer to execute the following: [Explanation of symbols]

[0144] 10 User terminal 20 Medical institution terminals 21 Medical Database 30 Authentication System 40 Payment Systems 50 Notification System 201 Confirmation Department 202 Output section 203 Medication Instruction Department 204 Payment Processing Unit 205 Medication Management Department 206 Notification Processing Unit

Claims

1. a confirmation means for confirming whether a person ID extracted from a first face image and a person ID extracted from a second face image included in an image of a person receiving online medication instruction correspond to a relationship between a patient ID and an attendant ID registered in patient information, thereby confirming whether the person in the first face image and the person in the second face image correspond to a relationship between a patient and an attendant; An output means for outputting the confirmation result; An information processing device comprising:

2. the first face image and the second face image are included in the same image; The information processing device according to claim 1 .

3. If the above relationship applies, the output means outputs an indication indicating an identification of the patient or the attendant for the first face image and the second face image.

3. The information processing device according to claim 1 or 2.

4. If the above relationship applies, The output means outputs a display showing the name of the patient and the name of the attendant.

4. The information processing apparatus according to claim 1.

5. If the above relationship does not apply, the output means outputs error information indicating that the person in the first face image and the person in the second face image are not related to each other.

5. An information processing apparatus according to claim 1.

6. The online medication instruction information is registered in the medication notebook information of the patient.

6. An information processing apparatus according to claim 1.

7. The system further includes a payment processing means for making a payment for the online medication instruction by referring to payment means information indicating a payment means associated with the patient or the attendant.

7. An information processing apparatus according to claim 1.

8. The confirmation means executes an age estimation process using face images of the patient and the attendant, The payment processing means determines which of the patient and the attendant has the older estimated age as the person who settles the payment. The information processing device according to claim 7.

9. The computer confirming whether a person ID extracted from a first face image of a person receiving online medication instruction and a person ID extracted from a second face image correspond to a relationship between a patient ID and an attendant ID registered in patient information, thereby confirming whether the person in the first face image and the person in the second face image correspond to a relationship between a patient and an attendant; Output the confirmation results, Information processing methods.

10. confirming whether a person ID extracted from a first face image of a person receiving online medication instruction and a person ID extracted from a second face image correspond to a relationship between a patient ID and an attendant ID registered in patient information, thereby confirming whether the person in the first face image and the person in the second face image correspond to a relationship between a patient and an attendant; Output the confirmation results A program that causes a computer to do something.

Images