Item supply device and item supply system

The item supply device and system enhance user interest and response rates by providing a second item as a reward for answering a questionnaire, integrating with user terminals and information management for efficient data collection.

JP7720374B2Active Publication Date: 2025-08-07BANDAI CO LTD
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Patent Information

Application Number
JP2023185725
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2023-10-30
Publication Date
2025-08-07
Estimated Expiration
2043-10-30

AI Technical Summary

Technical Problem

Existing technologies do not effectively increase user interest or response rates to questionnaires, particularly in sales formats involving item supply devices.

Method used

An item supply device and system that includes a main body with storage sections for first and second items, where the second item is supplied upon answering a questionnaire, integrated with a user terminal and information management device for data communication and electronic payment.

Benefits of technology

Enhances user interest and response rates to questionnaires by offering a second item as a reward, improving user engagement and sales data collection.

✦ Generated by Eureka AI based on patent content.

Smart Images

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    Figure 0007720374000001
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    Figure 0007720374000002
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    Figure 0007720374000003
Patent Text Reader

Abstract

To provide an article supply device and an article supply system, each enabling improvement of the interest of a user.SOLUTION: An article supply device 1 comprises: a main body portion 2; a housing portion 10 which can be mounted to the main body portion and can house a first article; and a supply portion which can supplying the first article housed in the housing portion. The supply portion 30 can supply a second article which is different from the first article on condition that a questionnaire is answered. An article supply system 100 includes the article supply device, a reception portion of the article supply device which can receive information, a user terminal, and an information management device which can communicate with the article supply device and the user terminal 60. The user terminal includes a transmission portion which can transmit information to the information management device, and the information management device includes a transmission / reception portion capable of transmitting and receiving information related to questionnaire answer information transmitted from the user terminal. The supply portion can supply the second article on condition that information relating to questionnaire answer information transmitted from the information management device is received.SELECTED DRAWING: Figure 1
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Description

[Technical Field]

[0001] The present invention relates to an article supply device and an article supply system. [Background technology]

[0002] Conventionally, there are those that provide order management devices and information processing programs to improve the response rate to questionnaires. For example, in Patent Document 1, the order management device includes an order receiving means, a generation means, a confirmation means, a display means, and an awarding means. The order receiving means receives orders for products to be consumed at a store. The generation means generates order management data including a list of products ordered by the order receiving means. The confirmation means confirms that the products ordered by the order receiving means are the subject of a questionnaire. The display means displays a screen on a display device installed in the store to encourage customers to answer the questionnaire. The awarding means updates the order management data to award a benefit to a customer if the questionnaire is answered before payment is made based on the order management data generated by the order receiving means. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2022-123502 Summary of the Invention [Problem to be solved by the invention]

[0004] Patent Document 1 aims to improve the response rate to a questionnaire using an order management device and an information processing program. Furthermore, Patent Document 1 does not involve a sales format using an item supply device, nor does it aim to improve the interest of users.

[0005] An object of the present invention is to provide an article supply device and an article supply system that can increase the interest of users. [Means for solving the problem]

[0006] One embodiment of the present invention is an item supply device that includes a main body, a storage section that can be attached to the main body and can store a first item, and a supply section that can supply the first item stored in the storage section, and the supply section is capable of supplying a second item different from the first item, on the condition that a questionnaire is answered.

[0007] One embodiment of the present invention provides an item supply system comprising: an item supply device capable of supplying a first item and a second item; a user terminal; and an information management device capable of communicating with the item supply device and the user terminal; wherein the item supply device comprises a main body unit, a storage unit that can be attached to the main body unit and can store items, a supply unit capable of supplying the first item and the second item stored in the storage unit, and a receiving unit that can receive information; the user terminal comprises a transmitting unit that can send information to the information management device; the information management device comprises a transmitting / receiving unit that can send and receive information related to questionnaire response information sent from the user terminal; and the supply unit is capable of supplying the second item on the condition that it has received information related to the questionnaire response information sent from the information management device. [Effects of the Invention]

[0008] According to the present invention, it is possible to provide an item supply device and an item supply system that can increase the interest of users. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a schematic configuration diagram showing an item supply system according to one embodiment of the present invention. [Figure 2] 1 is a perspective view showing an example of an item supply device in an item supply system. [Figure 3] 3 is a cross-sectional view of a main part of the article supply device shown in FIG. 2. [Figure 4] 10 is a flowchart illustrating an example of supplying goods in the goods supply system. [Figure 5]10 is a flowchart showing a first modified example of the product supply flow in the product supply system. [Figure 6] 10 is a flowchart showing a second modified example of the product supply flow in the product supply system. [Figure 7] 10 is a flowchart showing a third modified example of the product supply flow in the product supply system. DETAILED DESCRIPTION OF THE INVENTION

[0010] An article supply device 1 according to one embodiment of the present invention will now be described with reference to the drawings. FIG. 1 is a schematic diagram showing an item supply system 100 according to one embodiment of the present invention.

[0011] The item supply system 100 shown in Fig. 1 includes an item supply device 1 (hereinafter also simply referred to as "device") capable of supplying a first item P1 and a second item P2 (see Fig. 3), a user terminal 60, an information management device 80 (hereinafter also referred to as "server 80") that has specific data and manages information, and a communication line 90 such as the Internet that connects the server 80, the device 1, and the user terminal 60. More specifically, this item supply system 100 is a system in which, after purchasing a first item P1 containing a toy of a specific character goods, a user can acquire another second item P2 via the user terminal 60 by, for example, answering a questionnaire, without having to pay the actual price such as coins.

[0012] The user terminal 60 is capable of internet communication and includes a camera unit 61 capable of capturing images of two-dimensional codes and the like, and a short-range wireless communication (e.g., NFC (near field communication)) function. That is, the user terminal 60 includes a transmitting unit and a receiving unit capable of transmitting and receiving data to and from the server 80. The server 80 also includes a transmitting and receiving unit capable of transmitting and receiving data to and from the user terminal 60 and the device 1. In addition, the supply unit 30 (see Figure 3) in the device 1, which is capable of supplying the second item P2, is configured to be able to supply the second item P2, which is a bonus item (prize item), on the condition that it receives information, such as information regarding questionnaire response information, sent from the server 80, as will be described in detail later.

[0013] Fig. 2 is a perspective view of the main body 2 of the device 1. Fig. 3 is a cross-sectional view of the first main body 21 of the device 1. As shown in Fig. 2, the device 1 is configured with a first body portion 21 and a second body portion 22, which are body portions 2 having basically the same structure, arranged side by side. A first item P1 stored in the first storage portion 11 of one (right) storage portion 10 and a second item P2 stored in the second storage portion 12 of the other (left) storage portion 10 can be supplied from the first and second body portions 21, 22, respectively. As will be described later, the device 1 is configured to allow a user to purchase a product (first item P1) via the first body portion 21. After purchase, the device is also configured to allow a user to supply the second item P2 via the second body portion 22, provided that certain conditions, such as answering a questionnaire, are met.

[0014] As shown in Figure 3, within the first main body portion 21, there are provided a first storage portion 11 that can be attached to the first main body portion 21 and can store items, a supply portion 30 that can supply the first item P1 stored in the internal space SP of the first storage portion 11, a locking portion 25 that locks the operation of the supply portion 30, a control portion 40 that controls the locking portion 25 to unlock when certain conditions are met, a first operating portion 41 of the operating unit 4 that rotates the unlocked supply portion 30, and a passage portion 9a that rolls and passes the first item P1 from the first storage portion 11 to the supply port 9.

[0015] The second item P2 stored in the second storage section 12 can be operated by the second operation unit 42, provided that the user purchases the first item P1 and, for example, answers a questionnaire. Then, a user who purchases the first item P1 can acquire the second item P2 by rotating the second operation unit 42. Note that the configuration of the second main body unit 22 is the same as that of the first main body unit 21, so a description thereof will be omitted, but the control unit 40 is provided within each main body unit, and can share communication information with the user terminal 60 and the server 80 and control them to operate as a single device.

[0016] The supply unit 30 includes a turntable 31 rotatably disposed on the bottom 10b of the first storage unit 11 (second storage unit 12), and includes a plurality of holding holes 31h capable of holding the first articles P1 (second articles P2). As the turntable 31 rotates, it randomly selects the first articles P1 (second articles P2) one by one from the first storage unit 11 through through holes 10bh formed in the bottom 10b, and supplies the first articles P1 (second articles P2) from the holding holes 31h to the passage unit 9a.

[0017] The first object P1 (second object P2) is made of, for example, a synthetic resin, has a roughly spherical shape that is appropriately rigid and easy to roll, and is covered with a wrapping film as needed to prevent separation or damage when being supplied from the device 1 and to the user.

[0018] A camera 24 capable of acquiring image information, and a light-emitting unit 27 and a sound-generating unit 26 provided on the front surface 2f for notifying the user are connected to a control unit 40 provided in the device 1 and capable of transmitting and receiving information to the outside. The control unit 40 is connected to a lock unit 25 that locks the operation of the first operation unit 41 (second operation unit 42), and can release the lock unit 25 when certain conditions are met. The first operation unit 41 and the second operation unit 42 will be described in detail later, but as mentioned above, the first operation unit 41 can be operated via the control unit 40 on the condition that payment is made, regardless of, for example, answering a questionnaire. On the other hand, the second operation unit 42 can be operated via the control unit 40 on the condition that payment is made, for example, by answering a questionnaire, without the condition that payment is made.

[0019] A rack gear 31g is provided at the lower end of the turntable 31 of the supply unit 30, and a gear train 4b is engaged with this rack gear 31g. A rotary shaft 4a of the first operation unit 41 is provided to drive the gear train 4b. A lock unit 25 controlled by the control unit 40 is engaged with the gear train 4b to lock the rotation of the gear train 4b. A drive unit 28 is provided to drive the gear train 4b via the control unit 40 so that the turntable 31 can also be driven by power.

[0020] By providing the drive unit 28, the supply unit 30 can supply the first item P1 by having the control unit 40 drive the drive unit 28 after a certain time has elapsed, without requiring rotation of the first operation unit 41. The second operation unit 42 is also controlled to supply the second item P2 after a certain time has elapsed after a predetermined condition has been met, without requiring rotation of the second operation unit 42.

[0021] In this embodiment, a holding plate 14 is provided on the main body 2, for example, at the upper end 2u, and a poster 15 displaying a questionnaire gift is provided on the front of the holding plate 14. For example, the poster 15 displays a catchphrase such as "Answer the questionnaire and win...." The poster 15 also has a two-dimensional code 20 encoded with identification information (device ID) that identifies the device 1. The user terminal 60 can acquire the device ID of the device 1 by photographing the two-dimensional code 20 with the camera unit 61. The poster 15 describes the details of the questionnaire gift, such as how to acquire the gift. Furthermore, an arrow mark 71 or an explanation 72 may be provided near the location where the two-dimensional code 20 is provided, as needed, to make it easier to acquire the two-dimensional code 20.

[0022] Among the conditions for acquiring goods in the goods supply system 100 using the device 1, the conditions for acquiring the first goods P1 include, for example, acquiring a device ID (identification information) from a two-dimensional code 20, which is an identification information unit provided on the front surface of the main body 2, by the user terminal 60, and making an electronic payment as payment for the price after acquiring the identification information by the user terminal 60. On the other hand, the conditions for acquiring the second goods P2 include, for example, making an electronic payment as payment for the price of the first goods P1, answering a questionnaire if required after the supply of the first goods P1, answering the questionnaire via the user terminal 60, acquiring first information (hereinafter also referred to as a "special offer code") that is granted as a condition for answering the questionnaire by the user terminal 60, within a certain period of time after answering the questionnaire (acquisition of the special offer code), and transmitting the special offer code acquired by the user terminal 60 and the device ID (identification information) of the device 1 to the device 1 (the transmission may be performed using the server 80 or not).

[0023] FIG. 4 is a flowchart showing an example of a supply flow of the first item P1 and the second item P2 in the item supply system 100. The actual operation of the product supply system 100 and the flow of product supply will be described below. First, when using the item supply system 100, the user obtains a predetermined application by, for example, registering for a "Gashapon survey gift" on the user terminal 60. Then, the user starts the obtained application using the user terminal 60 (step 1).

[0024] The camera unit 61 of the user terminal 60 is used to photograph the two-dimensional code 20 (identification information unit) provided on the device 1, and the device ID (identification information) of the device 1 is acquired (step 2).

[0025] Next, the application of the user terminal 60 transmits the user terminal ID and the device ID (identification information) to the server 80. As a result, the server 80 associates the user terminal ID with the device ID (step 3).

[0026] With the above-described linking, the server 80 transmits payment screen information for the device identified by the device ID and for the user identified by the user ID to the user terminal 60. As a result, a payment screen is displayed on the user terminal 60 (step 4).

[0027] Next, the user performs a payment operation using the displayed payment screen. As a result, the payment information is sent to the server 80. The server 80 then sends item supply permission information (information permitting the supply of the first item P1) to the device 1. Upon receiving this item supply permission information, the control unit 40 releases the lock provided by the lock unit 25 so that the first operation unit 41 of the first main body unit 21 can be operated (step 5).

[0028] The user is notified by, for example, sound generating unit 26 and light emitting unit 27 being activated that first operating unit 41 can now be operated due to the unlocking. This allows the user to rotate first operating unit 41 and obtain first item P1 from supply port 9 (step 6).

[0029] When the supply of the first item P1 is completed, the device 1 transmits an item supply completion notification to the server 80. In response to this, the server 80 transmits questionnaire information corresponding to the first item P1 to the user terminal 60. Note that the server 80 may transmit the questionnaire information to the user terminal 60 upon transmitting item supply permission information to the device 1, even if it does not receive an item supply completion notification from the device 1.

[0030] Since the first item P1 contained in the device 1 may differ for each device 1, the survey information corresponding to the first item P1 is sent in the form of survey content corresponding to the device ID (survey content corresponding to the first item P1 contained in the device 1). Then, a survey screen is displayed on the user terminal 60 (step 7).

[0031] Thereafter, the user inputs answers to the questionnaire and performs a predetermined operation to transmit the answer information to the server 80. The questionnaire is in the form of a plurality of questions including matters related to the first item P1. The conditions for determining that an answer has been given are set in advance, such as when all questions have been answered, when at least a specific question among the plurality of questions has been answered, or when any one of the questions has been answered, and the answer information is transmitted to the server 80 on the condition that an answer that satisfies the set conditions has been given.

[0032] When the server 80 receives the response information, it transmits a bonus code (first information) to the user terminal 60. After receiving this bonus code (first information), a specific period is set for the next action so that the next action does not have to be taken immediately. For example, the period is set to the next day or two days after the purchase of the first item P1.

[0033] Furthermore, when the transmission of the privilege code to the user terminal 60 is completed, the server 80 releases the link between the linked user terminal ID and the device ID in preparation for the next linking operation on the device 1 (step 8).

[0034] The user who has acquired the privilege code (first information) reads the two-dimensional code 20 of the device 1 again to acquire the device ID again (step 9). Then, the device ID and the privilege code (first information) are transmitted from the user terminal 60 to the server 80. In response, the server 80 transmits the privilege code (first information) to the device 1 identified by the device ID. Then, when the device 1 confirms that the privilege code (first information) is within the expiration date (the specific period set above), it unlocks the second operation unit 42 of the second main body unit 22 (step 10).

[0035] The device 1 notifies the user that the second operating unit 42 can now be operated due to this unlocking, for example by activating the sound generating unit 26 and the light emitting unit 27 in the second main body unit 22. This notification lets the user know that the second operating unit 42 can now be operated, and the user rotates the second operating unit 42 to obtain the second item P2 from the supply port 9 (step 11).

[0036] FIG. 5 is a flowchart showing a first modified example of the product supply flow in the product supply system 100.

[0037] In the first modified example shown in FIG. 5, steps 1 to 9 are the same as those shown in FIG. 4, but the server 80 is not used after step 9. In this case, in step 9, the read device ID (identification information) and the acquired bonus code (first information) are directly transmitted from the user terminal 60 to the device 1 by a communication means such as NFC. Then, in step 10, when the device 1 confirms that the device ID transmitted from the user terminal 60 matches the device 1's own ID and that the bonus code is within its expiration date, it unlocks the second operation unit 42. The subsequent operations and manipulations are then performed in the same manner as in the case shown in FIG. 4, and the second item P2 is supplied.

[0038] FIG. 6 is a flowchart showing a second modified example of the product supply flow in the product supply system 100.

[0039] In the second modified example shown in FIG. 6, the process immediately after steps 1 to 6 is the same as that shown in FIG. 4. In this modified example, after the first item P1 is supplied and an item supply completion notification is sent from the device 1 to the server 80, a bonus code (first information) is sent to the user terminal 60 without sending questionnaire information corresponding to the first item P1. In other words, this is a system in which step 7 in FIG. 4 is eliminated. Therefore, the flow shown in steps 8 to 11 after the bonus code (first information) is acquired is the same as that shown in FIG. 4, and in the second modified example, a bonus is granted and the second item P2 is supplied, conditional on the purchase of the first item P1, regardless of the questionnaire response.

[0040] 6, after acquiring a bonus code (first information) by purchasing a first item P1, a second item P2 is supplied via the device 1. However, the second item P2 may not be supplied from the device 1. In this case, for example, the user takes the bonus code to a specific store (such as a convenience store) and receives the second item P2 in exchange for the bonus code. This method is effective when the second item P2 is not suitable for supply from the device 1.

[0041] FIG. 7 is a flowchart showing a third modified example of the supply flow of goods in the goods supply system 100. In FIG.

[0042] In the third modified example shown in FIG. 7, the flow is the same as that shown in FIG. 4 until immediately after steps 1 to 6. In this modified example, the flow is the same as that shown in FIG. 4 until the first item P1 is supplied and an item supply completion notification is sent from the device 1 to the server 80. However, the difference is that instead of sending questionnaire information corresponding to the first item P1, the URL of a website related to the first item P1 is sent to the user terminal 60. Then, when the user browses (accesses) the website, the server 80 confirms this and sends a bonus code to the user. As for the flow thereafter, the second item P2 is supplied in the same manner as in the case shown in FIG. 4.

[0043] As described above, the device 1 functions as part of the goods supply system 100. However, it is also configured so that goods can be supplied by normal payment (payment of coins) separately from the goods supply system 100. In this case, in both the first main body unit 21 and the second main body unit 22, the device 1 is provided with a coin slot 5 for inserting money, a coin return slot 6, and a coin return button 7, as shown in FIG. 2. When the required coins are inserted, the control unit 40 releases the lock unit 25, allowing the first operating unit 41 and the second operating unit 42 to be rotated.

[0044] As described above, in this embodiment, the device 1 supplies a second item P2 different from the first item P1 on the condition that the user completes a questionnaire instead of paying a price. This increases the user's willingness to complete the questionnaire and increases the response rate, and the supplier can obtain information to increase sales. Furthermore, the user can obtain another item without paying a price, which increases the enjoyment. Furthermore, by using electronic payment to purchase the first item P1, the ease of purchase is improved.

[0045] In this embodiment, the questionnaire includes content related to the first item P1, so the seller can obtain user response information directly related to the item being sold. Moreover, since the questionnaire is answered using the user terminal 60, the user can easily complete the questionnaire, and the questionnaire response data can be easily stored as electronic data.

[0046] Furthermore, in this mode, the conditions for answering the questionnaire can be set to any of the following: a condition that all questions are answered, a condition that at least specific items among the questions are answered, or a condition that any of the questions are answered. This allows for a balance between the quality of the questionnaire response information obtained and convenience for the user, and makes it easy to change the previous settings to maximize effectiveness, for example.

[0047] In this mode, when selling goods, the necessary information is exchanged via the user terminal 60, so that the identification information of the device 1 can easily link the user terminal 60 to the device 1, ensuring the reliability of electronic payment, and all operations can be performed at the user's fingertips, providing great convenience.

[0048] In addition, the supply unit 30 is unlocked on the condition that the privilege code (first information) and identification information acquired using the user terminal 60 are sent to the device 1, so that the second item P2 can be easily and reliably obtained from the identified device 1 in front of the user.

[0049] In this embodiment, the first item P1 and the second item P2 are stored in separate first and second storage sections 11, 12, and the item discharge operation is also configured to be supplied by operating separate first and second operating sections 41, 42.Therefore, for example, the operation of the purchased item by operating the first operating section 41 and the operation of the bonus item by operating the second operating section 42 can be reliably separated and made easy to understand, improving the operability of the device 1.

[0050] In this embodiment, the supply unit 30 is configured to be automatically rotated after a certain period of time has elapsed. In other words, after the lock unit 25 is unlocked and a certain period of time has elapsed, the device 1 supplies items regardless of the operation of the operation unit. In this way, the items are supplied without the need to operate the first operation unit 41 and the second operation unit 42 to obtain the first item P1 and the second item P2, so it is possible to prevent items from being left behind when the operation unit cannot be operated or is not operated.

[0051] In this embodiment, instead of making the answer to the questionnaire after the supply of the first item P1 a condition for the supply of the second item P2, if the supply of the first item P1 itself is made a condition for the supply of the second item P2, the customer is guaranteed to immediately acquire the bonus item, which can increase the desire to purchase the first item P1. Furthermore, since it is possible to accommodate cases where the second item P2 is not supplied from the device 1, for example, the second item P2 can be an item that cannot be supplied by the device 1 (an item that is not compatible with the device 1).

[0052] In this embodiment, the item supply system 100 can supply the second item P2 on the condition that the user views a website related to the first item P1, instead of requiring the user to answer a questionnaire after the first item P1 is supplied.This makes it easier for users to obtain the second item P2, and allows the item provider to contribute to the spread and increased sales of the first item P1.

[0053] Although the embodiments of the present invention have been described above, the present invention can be modified as appropriate within the scope of its technical concept. For example, in the above embodiment, the device 1 is configured with two main units 2 arranged side by side, but this is not limited to this, and more main units 2 may be arranged side by side to accommodate multiple types of products that can be purchased and gifts.

[0054] Furthermore, in the above embodiment, the two-dimensional code 20 of the identification information section is described as being provided on the poster 15, but this configuration is not limited to this, and it may also be provided on the main body 2 of the device 1 or the front side of the storage section 10, etc.

[0055] As described above, the present specification discloses the following:

[0056] (1) An article supply device, a main body; a storage section that can be attached to the main body section and can store a first item; a supply unit capable of supplying the first article contained in the storage unit, The item supply device, wherein the supply unit is capable of supplying a second item different from the first item on the condition that the customer answers a questionnaire.

[0057] (2) The article supply device according to (1), The supply unit is capable of supplying the first item on the condition that a price is paid, and is capable of supplying the second item without the condition that a price is paid.

[0058] (3) The article supply device according to (2), The supply unit is capable of supplying the second item on the condition that payment for the first item is made electronically.

[0059] (4) An article supply device according to any one of (1) to (3), The above questionnaire includes several questions, The supply unit is capable of supplying the second item on condition that all of the questions are answered.

[0060] (5) An article supply device according to any one of (1) to (3), The above questionnaire includes several questions, The supply unit is capable of supplying the second item on the condition that at least specific items among the questions are answered.

[0061] (6) An article supply device according to any one of (1) to (3), The above questionnaire includes several questions, The supply unit is capable of supplying the second item on the condition that one of the questions is answered.

[0062] (7) An article supply device according to any one of (1) to (6), An item supply device, wherein the questionnaire includes information regarding the first item.

[0063] (8) An article supply device according to any one of (1) to (7), After the first item is supplied, the item supply device enables the second item to be supplied by answering the questionnaire via the user terminal.

[0064] (9) (8) The article supply device according to The supply unit is an item supply device that can supply the second item on the condition that the user terminal acquires first information that is provided as a condition of answering the questionnaire.

[0065] (10) (9) The article supply device according to an identification information section capable of identifying the main body section is further provided on the front surface of the main body section; The item supply device is configured such that the supply unit is capable of supplying the second item on condition that the user terminal acquires identification information from the identification information unit.

[0066] (11) The article supply device according to (10), The supply unit is an item supply device that is capable of supplying the second item on the condition that at least the first information, out of the first information and the identification information acquired by the user terminal, is transmitted to the main body unit.

[0067] (12) The article supply device according to (10) or (11), The supply unit is an item supply device that is capable of supplying the second item on the condition that at least the first information, including the first information and the identification information acquired by the user terminal, is transmitted to the main body unit via an information management device.

[0068] (13) An article supply device according to any one of (10) to (12), The item supply device is configured such that the supply unit is capable of supplying the first item on condition that the user terminal acquires the identification information from the identification information unit.

[0069] (14) The article supply device according to (13), The supply unit is an item supply device that can supply the first item on the condition that a price is paid after the identification information is acquired by the user terminal.

[0070] (15) An article supply device according to any one of (1) to (14), The item supply device, wherein the supply unit is only able to supply the second item within a certain period of time after the response to the questionnaire.

[0071] (16) An article supply device according to any one of (1) to (15), The storage section includes at least a first storage section and a second storage section, The first storage section stores the first item, and the second storage section stores the second item.

[0072] (17) An article supply device according to any one of (1) to (16), Further, an operating unit operable to supply articles from the supply unit is provided, The supply unit is an item supply device that is capable of supplying the first item and the second item, on the condition that the operation unit is operated.

[0073] (18) The article supply device according to (17), the operation unit includes at least a first operation unit and a second operation unit, An article supply device, wherein the first operating unit is operable on condition that a price is paid, and the second operating unit is operable without condition that a price is paid.

[0074] (19) The article supply device according to (18), The article supply device, wherein the first operation unit is operable without requiring an answer to the questionnaire, and the second operation unit is operable with requiring an answer to the questionnaire.

[0075] (20) The article supply device according to (18) or (19), An item supply device in which the supply unit is capable of supplying the first item after a certain time has elapsed without requiring operation of the first operating unit, and is capable of supplying the second item after a certain time has elapsed without requiring operation of the second operating unit.

[0076] (twenty one) 1. An item supply system, comprising: The system includes an item supply device capable of supplying a first item and a second item, a user terminal, and an information management device capable of communicating with the item supply device and the user terminal, The item supply device includes a main body, a storage section that can be attached to the main body and can store items, a supply section that can supply the first item and the second item stored in the storage section, and a receiving section that can receive information, the user terminal includes a transmitting unit capable of transmitting information to the information management device; the information management device includes a transmitting / receiving unit capable of transmitting and receiving information related to the questionnaire response information transmitted from the user terminal, The product supply system, wherein the supply unit is capable of supplying the second product on condition that information relating to the questionnaire response information transmitted from the information management device is received.

[0077] (twenty two) The article supply device according to (1), The item supply device, wherein the supply unit is capable of supplying the second item on the condition that the first item is supplied, instead of on the condition that the answer to a questionnaire is given after the first item is supplied.

[0078] (twenty three) The article supply device according to (22), An item supply device, wherein the second item is either an item that can be supplied from the item supply device or an item that cannot be supplied from the item supply device.

[0079] (twenty four) The article supply device according to (1), The item supply device, wherein the supply unit is capable of supplying the second item on the condition that the customer browses a website, instead of on the condition that the customer answers the questionnaire after the first item is supplied.

[0080] (twenty five) The article supply device according to (24), The website is a site that lists information about the first item. [Explanation of symbols]

[0081] 1 Goods supply device 2 Main body 4 Control section 10 Storage section 11 First storage section (storage section) 12 Second storage section (storage section) 21 First main body portion (main body portion) 22 Second main body part (main body part) 30 Supply section 40 Control Unit 41 1st operation section (operation section) 42 2nd operation section (operation section) P1 1st article P2 2nd article 60 User terminals 80 servers 90 Communication Lines

Claims

1. An article supply device, a main body; a storage section that can be attached to the main body section and that can store a first item; a supply unit capable of supplying the first article contained in the storage unit, The supply unit is capable of supplying a second item different from the first item after supplying the first item, on the condition that the user responds via the user terminal to a questionnaire containing information regarding the first item, and that the user terminal acquires first information that is provided as a condition of responding to the questionnaire.

2. The article supply device according to claim 1, The supply unit is capable of supplying the first item on the condition that a price is paid, and is capable of supplying the second item without the condition that a price is paid.

3. The article supply device according to claim 2, The supply unit is capable of supplying the second item on the condition that electronic payment is made as payment for the price of the first item.

4. The article supply device according to any one of claims 1 to 3, The questionnaire includes a plurality of questions, The supply unit is capable of supplying the second item on the condition that all of the questions are answered.

5. The article supply device according to any one of claims 1 to 3, The questionnaire includes a plurality of questions, The supply unit is capable of supplying the second item on the condition that at least specific items among the questions are answered.

6. The article supply device according to any one of claims 1 to 3, The questionnaire includes a plurality of questions, The supply unit is capable of supplying the second item on the condition that one of the questions is answered.

7. The article supply device according to claim 1, An item supply device, further comprising an identification information unit on the front surface of the main body unit that can identify the main body unit, and the supply unit is capable of supplying the second item on the condition that the user terminal has obtained identification information from the identification information unit.

8. The article supply device according to claim 7, An item supply device wherein the supply unit is capable of supplying the second item on the condition that at least the first information of the first information and the identification information acquired by the user terminal is transmitted to the main body unit.

9. The article supply device according to claim 8, An item supply device in which the supply unit is capable of supplying the second item on the condition that at least the first information, including the first information and the identification information acquired by the user terminal, is transmitted to the main body unit via an information management device.

10. The article supply device according to claim 9, An item supply device, wherein the supply unit is capable of supplying the first item on the condition that the identification information is acquired by the user terminal from the identification information unit.

11. The article supply device according to claim 10, The supply unit is capable of supplying the first item on the condition that a price is paid after the identification information is acquired by the user terminal.

12. The article supply device according to any one of claims 1 to 3, The item supply device, wherein the supply unit is only able to supply the second item within a certain period of time after the response to the questionnaire.

13. The article supply device according to any one of claims 1 to 3, The storage section includes at least a first storage section and a second storage section, An item supply device, wherein the first storage section stores the first item, and the second storage section stores the second item.

14. The article supply device according to claim 13, Further, an operating unit operable to supply articles from the supply unit is provided, An item supply device, wherein the supply unit is capable of supplying the first item and the second item, subject to operation of the operation unit.

15. 15. The article supply device according to claim 14, the operation unit includes at least a first operation unit and a second operation unit, An item supply device, wherein the first operating unit can be operated on the condition that a price is paid, and the second operating unit can be operated without the condition that a price is paid.

16. 16. The article supply device according to claim 15, An item supply device, wherein the first operation unit can be operated without requiring an answer to the questionnaire, and the second operation unit can be operated with an answer to the questionnaire.

17. 17. The article supply device according to claim 16, An item supply device wherein the supply unit is capable of supplying the first item after a certain time has elapsed without requiring operation of the first operating unit, and is capable of supplying the second item after a certain time has elapsed without requiring operation of the second operating unit.

18. 1. An item supply system, comprising: an item supply device capable of supplying a first item and a second item; a user terminal; and an information management device capable of communicating with the item supply device and the user terminal; The item supply device includes a main body, a storage unit that can be attached to the main body and can store items, a supply unit that can supply the first item and the second item stored in the storage unit, and a receiving unit that can receive information, the user terminal includes a transmitting unit capable of transmitting information to the information management device; the information management device includes a transmitting / receiving unit capable of transmitting and receiving information related to the questionnaire response information transmitted from the user terminal, An item supply system, wherein the supply unit is capable of supplying the second item on the condition that information regarding the questionnaire response information transmitted from the information management device is received.

Citation Information

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